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• The Minimalist's Approach to Content Governance

  - by Kellsey Ruppel

  This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick has some great advice when it comes to this topic, so expect to hear a lot from him this week! Originally posted by John Brunswick. Let's be honest - content governance is far from an exciting topic. BUT the potential of a very small intranet team creating and maintaining a platform that provides an organization with relevant, high value information, helping workers to get their jobs done with greater accuracy and in less time is exciting. It is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year.   What can be done to bridge this gap? Over the next few blog entries let's take a pragmatic, minimalistic view of a process that can help any team manage a wealth of unstructured information. Based on an earlier article that I wrote around Portal Governance, I am going to focus on using technology as much as possible to support the governance of content with minimal involvement from users. The only certainty about content production is that business users are not fans of maintaining content. Maintenance is overhead and is a long-term investment thats value will possibly not be realized under the current content creator's watch. To add context to how we will use technical tools in this process, each post will highlight one section of the content lifecycle process as outlined below Content Lifecycle Stages 1. Request - Understand the education, purpose, resource and success criteria for content 2. Create - Determine access and workflow for content 3. Manage - Understand ownership and review cycles 4. Retire - Act on thresholds established during the request stage Within each state we will also elaborate as to 1. Why - why would we entertain doing this? 2. How - the steps that are needed to make it happen 3. Impact - what is the net benefit or loss based on the process Over the course of this week, we will dive deep into the stages and the minimal amount of time, effort and process within each to make some meaningful gains in the improvement of user experience and productivity in their search for information. It might be a stretch to say that we can make content governance exciting, but hopefully it can end up being painless and paying dividends. And if you'd like to hear first hand from a customer that is managing their content lifecycle with Oracle WebCenter, be sure to join us on Wednesday for this webcast "ResCare Solves Content Lifecycle Challenges with Oracle WebCenter"!

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• Evolution laggy due to IMAP -profile or due to some odd Sync -issue?

  - by Izzy

  I'm fighting with Evolution. Basically it's working fine -- but it is very slow to react in certain situations. Helper questions Could it be that changing away from Bonobo has to do with slowing-down? There might be some trouble with the new engine and "asynchronous actions". What to do about it? Are there e.g. any configuration files? I want to get the previous "working mood" back. How can I speed this thing up? Different scenarios when sending a mail, the composer window hangs there inactive for a couple of seconds, everything grayed out. Though there is a green check mark saying it's sent, I'm not sure a) why it's still blocking everything and b) whether I could simply close it without "breaking"/"losing" anything. In earlier versions, the composer window was closing pretty fast, and one could see the message being stored into the local "outbox" until it was sent, and one could immediately continue with the next task. I prefer that behaviour over the current, where I cannot do anything in the application until the window closes. switching between modules. Coming from mail and switching to the address book takes a couple of seconds. Same for switching to the calendar. I read about different "possible causes" and tried a few things: I only have 3 local address books, so no networking should be involved here. To make sure, I switched to offline mode and then tried to access the address book. No noticeable difference. I use 3 Google Calendars. Switching to offline mode made a minor difference, but so minor that it also could be "imagination" since one might have expected this in this case according to some reports, disabling the tasks should help. Well, it didn't in my case, as I don't use them regularly (just two local items stored here) Maybe I should also mention that I'm using the KDE4 desktop (so no Unity or Gnome, though both is installed on the computer). And I did not have this issue before I updated to 12.04.

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• Oracle Linux Partner Pavilion Spotlight - Part II

  - by Ted Davis

  As we draw closer to the first day of Oracle OpenWorld, starting in less than a week, we continue to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033). We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. In today's post we highlight three additional Oracle Linux / Oracle VM Partners from the pavilion. Micro Focus delivers mainframe solutions software and software delivery tools with its Borland products. These tools are grouped under the following solutions: Analysis and testing tools for JDeveloper Micro Focus Enterprise Analyzer is key to the success of application overhaul and modernization strategies by ensuring that they are based on a solid knowledge foundation. It reveals the reality of enterprise application portfolios and the detailed constructs of business applications. COBOL for Oracle Database, Oracle Linux, and Tuxedo Micro Focus Visual COBOL delivers the next generation of COBOL development and deployment. Itbrings the productivity of the Eclipse IDE to COBOL, and provides the ability to deploy key business critical COBOL applications to Oracle Linux both natively and under a JVM. Migration and Modernization tooling for mainframes Enterprise application knowledge, development, test and workload re-hosting tools significantly improves the efficiency of business application delivery, enabling CIOs and IT leaders to modernize application portfolios and target platforms such as Oracle Linux. When it comes to Oracle Linux database environments, supporting high transaction rates with minimal response times is no longer just a goal. It’s a strategic imperative. The “data deluge” is impacting the ability of databases and other strategic applications to access data and provide real-time analytics and reporting. As such, customer demand for accelerated application performance is increasing. Visit LSI at the Oracle Linux Pavilion, #733, to find out how LSI Nytro Application Acceleration products are designed from the ground up for database acceleration. Our intelligent solid-state storage solutions help to eliminate I/O bottlenecks, increase throughput and enable Oracle customers achieve the highest levels of DB performance. Accelerate Your Exadata Success With Teleran. Teleran’s software solutions for Oracle Exadata and Oracle Database reduce the cost, time and effort of migrating and consolidating applications on Exadata. In addition Teleran delivers visibility and control solutions for BI/data warehouse performance and user management that ensure service levels and cost efficiency.Teleran will demonstrate these solutions at the Oracle Open World Linux Pavilion: Consolidation Accelerator - Reduces the cost, time and risk ofof migrating and consolidation applications on Exadata. Application Readiness – Identifies legacy application performance enhancements needed to take advantage of Exadata performance features Workload Accelerator – Identifies and clusters workloads for faster performance on Exadata Application Visibility and Control - Improves performance, user productivity, and alignment to business objectives while reducing support and resource costs. Thanks for reading today's Partner Spotlight. Three more partners will be highlighted tomorrow. If you missed our first Partner Spotlight check it out here.

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• What Is .recently-used.xbel and How Do I Delete It for Good?

  - by The Geek

  If you’re reading this article, you’ve probably noticed the .recently-used.xbel file in the root of your User folder, and you’re wondering why it keeps constantly coming back even though you repeatedly delete it. So What Is It? The quick answer is that it’s part of the GTK+ library used by a number of cross-platform applications, perhaps the most well-known of which is the Pidgin instant messenger client. As the name implies, the file is used to store a list of the most recently used files. In the case of Pidgin, this comes into play when you are transferring files over IM, and that’s when the file will appear again. Note: this is actually a known and reported bug in Pidgin, but sadly the developers aren’t terribly responsive when it comes to annoyances. Pidgin seems to go for long periods of time without any updates, but we still use it because it’s open-source, cross-platform, and works well. How Do I Get Rid of It? Unfortunately, there’s no way to easily get rid of it, apart from using a different application. If you need to transfer files over Pidgin, the file is going to re-appear… but there’s a quick workaround! The general idea is to set the file properties to Hidden and Read-only. You’d think you could just set it to Hidden and be done with it, but Pidgin will re-create the file every time, so instead we’re leaving the file there and preventing it from being accessed. You could also totally remove access through the Security tab if you wanted to, but this worked fine for me… as you can see, no more file in the folder. Of course, you can’t have the show hidden files and folders option turned on, or the file will continue to show up. Want to get really geeky? You can toggle hidden files with a shortcut key. Similar Articles Productive Geek Tips Hide Recently Used Documents/Programs From the Windows Vista Start MenuQuick Tip: Windows Vista Temp Files DirectoryDelete Wrong AutoComplete Entries in Windows Vista MailDisable Delete Confirmation Dialog in Windows 7 or VistaHow to Delete a System File in Windows 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily

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• Wireless connection by using command screen

  - by Amadeus

  I installed Ubuntu 12.04 armhf to my beagleboard-xm and now trying to connect to a wireless network. First, I checked if I can search for available networks: ubuntu@arm:~$ iwlist scan lo Interface doesn't support scanning. usb0 Interface doesn't support scanning. wlan0 Scan completed : Cell 01 - Address: EA:7D:EF:60:C9:0B Channel:1 Frequency:2.412 GHz (Channel 1) Quality=70/70 Signal level=-23 dBm Encryption key:on ESSID:"ghostrider" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s Mode:Ad-Hoc Extra:tsf=000000005a1ab50e Extra: Last beacon: 6242ms ago IE: Unknown: 000A67686F73747269646572 IE: Unknown: 010882848B962430486C IE: Unknown: 030101 IE: Unknown: 06020000 IE: Unknown: 2A0100 IE: Unknown: 2F0100 IE: Unknown: 32040C121860 IE: Unknown: 2D1A2C181BFF00000000000000000000000000000000000000000000 IE: Unknown: 3D16010800000000FF000000000000000000000000000000 IE: Unknown: DD09001018020000000000 Then I edited /etc/network/interfaces file to the following: root@arm:/etc/wpa_supplicant# cat /etc/network/interfaces auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet dhcp # Example to keep MAC address between reboots #hwaddress ether DE:AD:BE:EF:CA:FE # WiFi Example auto wlan0 iface wlan0 inet dhcp wpa-ssid "ghostrider" wpa-psk "b34d373eb2fb836a43b0afffe783c7d0af694724506c9e77b06d1021302905bf" But I cannot still connect to the wireless network: root@arm:/etc/wpa_supplicant# iwconfig lo no wireless extensions. usb0 no wireless extensions. wlan0 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Asociated Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on eth0 no wireless extensions. root@arm:/etc/network# ifup wlan0 Failed to bring up wlan0. What is wrong? Should I change any other files also? But I think it was enough. By the way if you are curious about where that wpa-psk came from: zero@ghostrider:~$ wpa_passphrase ghostrider 34bddf67c2 network={ ssid="ghostrider" #psk="34bddf67c2" psk=b34d373eb2fb836a43b0afffe783c7d0af694724506c9e77b06d1021302905bf } I will appreciate any effort to help. Regards, Amadeus ps: Also I tried to connect manually: root@arm:/etc/network# iwconfig wlan0 essid ghostrider key s:34bddf67c2 But this did not solve my problem also.

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• What does path finding in internet routing do and how is it different from A*?

  - by alan2here

  Note: If you don't understand this question then feel free to ask clarification in the comments instead of voting down, it might be that this question needs some more work at the moment. I've been directed here from the Stack Excange chat room Root Access because my question didn't fit on Super User. In many aspects path finding algorithms like A star are very similar to internet routing. For example: A node in an A* path finding system can search for a path though edges between other nodes. A router that's part of the internet can search for a route though cables between other routers. In the case of A*, open and closed lists are kept by the system as a whole, sepratly from any individual node as well as each node being able to temporarily store a state involving several numbers. Routers on the internet seem to have remarkable properties, as I understand it: They are very performant. New nodes can be added at any time that use a free address from a finite (not tree like) address space. It's real routing, like A*, there's never any doubling back for example. Similar IP addresses don't have to be geographically nearby. The network reacts quickly to changes to the networks shape, for example if a line is down. Routers share information and it takes time for new IP's to be registered everywhere, but presumably every router doesn't have to store a list of all the addresses each of it's directions leads most directly to. I'm looking for a basic, general, high level description of the algorithms workings from the point of view of an individual router. Does anyone have one? I presume public internet routers don't use A* as the overheads would be to large, and scale to poorly. I also presume there is a single method worldwide because it seems as if must involve a lot of transferring data to update and communicate a reasonable amount of state between neighboring routers. For example, perhaps the amount of data that needs to be stored in each router scales logarithmically with the number of routers that exist worldwide, the detail and reliability of the routing is reduced over increasing distances, there is increasing backtracking involved in parts of the network that are less geographically uniform or maybe each router really does perform an A* style search, temporarily maintaining open and closed lists when a packet arrives.

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• Help writing server script to ban IP's from a list

  - by Chev_603

  I have a VPS that I use as an openvpn and web server. For some reason, my apache log files are filled with thousands of these hack attempts: "POST /xmlrpc.php HTTP/1.0" 404 395 These attack attempts fill up 90% of my logs. I think it's a WordPress vulnerability they're looking for. Obviously they are not successful (I don't even have Wordpress on my server), but it's annoying and probably resource consuming as well. I am trying to write a bash script that will do the following: Search the apache logs and grab the offending IP's (even if they try it once), Sort them into a list with each unique IP on a seperate line, And then block them using the IP table rules. I am a bash newb, and so far my script does everything except Step 3. I can manually block the IP's, but that's tedious and besides, this is Linux and it's perfectly capable of doing it for me. I also want the script to be customizable so that I (or anyone else who wants to use it) can change the variables to suit whatever situation I/they may deal with in the future. Here is the script so far: #!/bin/bash ##IP LIST GENERATOR ##Author Chev Young ##Script to search Apache logs and list IP's based on custom filters ## ##Define our variables: DIRECT=~/Script ##Location of script&where to put results/temp files LOGFILE=/var/log/apache2/access.log ## Logfile to search for offenders TEMPLIST=xml_temp ## Temporary file name IP_LIST=ipstoban ## Name of results file FILTER1=xmlrpc ## What are we looking for? (Requests we want to ban) cd $DIRECT if [ ! -f $TEMPLIST ];then touch $TEMPLIST ##Create temp file fi cat $LOGFILE | grep $FILTER1 >> $DIRECT/$TEMPLIST ## Only interested in the IP's, so: sed -e 's/\([0-9]\+\.[0-9]\+\.[0-9]\+\.[0-9]\+\).*$/\1/' -e t -e d $DIRECT/$TEMPLIST | sort | uniq > $DIRECT/$IP_LIST rm $TEMPLIST ## Clean temp file echo "Done. Results located at $DIRECT/$IP_LIST" So I need help with the next part of the script, which should ban the IP's (incoming and perhaps outgoing too) from the resulting $IP_LIST file. I don't care if it utilizes UFW or IPTables directly, as long as it bans the IP's. I'd probably run it as a cron task. What I'm having trouble with is understanding how to use line of the result file as a seperate variable to do something like: ufw deny $IP1 $IP2 $IP3, ect Any ideas? Thanks.

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• If most of team can't follow the architecture, what do you do?

  - by Chris

  Hi all, I'm working on a greenfields project with two other developers. We're all contractors, and myself and one other just started working on the project while the orginal one has been doing most of the basic framework coding. In the past month, my fellow programmer and I have been just frustrated by the design descisions done by our co-worker. Here's a little background information: The application at face value appeared to be your standard n-layered web application using C# on the 3.5 framework. We have a data layer, business layer and a web interface. But as we got deeper into the project we found some very interesting things that have caused us some troubles. There is a custom data access sqlHelper type base which only accepts dictionary key/valued entries and returns only data tables. There are no entity objects, but there are some massive objects which do everything and then are tossed into session for persitance. The general idea is that the pages (.aspx) don't do anything, while the controls (.ascx) do everything. The general flow is that a client clicks on a button, which goes to a user control base which passes a process request to the 'BLL' class which goes to the page processor, which then goes to a getControlProcessor, which at last actually processes the request. The request itself is made up of a dictionary which is passing a string valued method name, stored procedure name, a control name and possibly a value. All switching of the processing is done by comparing the string values of the control names and method names. Pages are linked together via a common header control that uses a combination of javascript and tables to create a hyperlink effect. And as I found out yesterday, a simple hyperlink between one page and another does not work because of the need to have quite a bit of information in session to determine which control to display on a page. My fellow programmer and I both believe that this is a strange and uncommon approach to web application development. Both of us have been in this business for over five years and neither of us have seen this approach. My question is this, how would we approach our co-worker and voice our concerns and what should we do if he does not want to accept the criteic? We both do not want to insult the work that has been done, but feel that going forward will create a nightmare for development. Thanks for your comments.

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• Accessing Controls Within A Gridview

  - by Bunch

  Sometimes you need to access a control within a GridView, but it isn’t quite as straight forward as just using FindControl to grab the control like you can in a FormView. Since the GridView builds multiple rows the key is to specify the row. In this example there is a GridView with a control for a player’s errors. If the errors is greater than 9 the GridView should display the control (lblErrors) in red so it stands out. Here is the GridView: <asp:GridView ID="gvFielding" runat="server" DataSourceID="sqlFielding" DataKeyNames="PlayerID" AutoGenerateColumns="false" >     <Columns>         <asp:BoundField DataField="PlayerName" HeaderText="Player Name" />         <asp:BoundField DataField="PlayerNumber" HeaderText="Player Number" />         <asp:TemplateField HeaderText="Errors">             <ItemTemplate>                 <asp:Label ID="lblErrors" runat="server" Text='<%# EVAL("Errors") %>'  />             </ItemTemplate>         </asp:TemplateField>     </Columns> </asp:GridView> In the code behind you can add the code to change the label’s ForeColor property to red based on the amount of errors. In this case 10 or more errors triggers the color change. Protected Sub gvFielding_DataBound(ByVal sender As Object, ByVal e As System.EventArgs) Handles gvFielding.DataBound     Dim errorLabel As Label     Dim errors As Integer     Dim i As Integer = 0     For Each row As GridViewRow In gvFielding.Rows         errorLabel = gvFielding.Rows(i).FindControl("lblErrors")         If Not errorLabel.Text = Nothing Then             Integer.TryParse(errorLabel.Text, errors)             If errors > 9 Then                 errorLabel.ForeColor = Drawing.Color.Red             End If         End If         i += 1     Next End Sub The main points in the DataBound sub is use a For Each statement to loop through the rows and to increment the variable i so you loop through every row. That way you check each one and if the value is greater than 9 the label changes to red. The If Not errorLabel.Text = Nothing line is there as a check in case no data comes back at all for Errors. Technorati Tags: GridView,ASP.Net,VB.Net

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• Tricky situation with EF and Include while projecting (Select / SelectMany)

  - by Vincent Grondin

  Originally posted on: http://geekswithblogs.net/vincentgrondin/archive/2014/06/07/tricky-situation-with-ef-and-include-while-projecting-select.aspxHello, the other day I stumbled on a problem I had a while back with EF and Include method calls and decided this was it and I was going to blog about it…  This would sort of to pin it inside my head and maybe help others too !  So I was using DBContext and wanted to query a DBSet and include some of it’s associations and in the end, do a projection to get a list of Ids…   At first it seems easy…  Query your DBSet, call Include right afterward, then code the rest of your statement with the appropriate where clause and then, do the projection…   Well it wasn’t that easy as my query required I code my where on some entities a few degree further in the association chain and most of these links where “Many”…  I had to do my projection right away with the SelectMany method.  So I did my stuff and tested the query….  no association where loaded…  My Include statement was simply ignored !  Then I remembered this behavior and how to get it to work…  You need to move the Include AFTER your first projection (Select or SelectMany).  So my sequence became:   Query the DBSet, do the projection with SelectMany, Include the associations, code the where clause and do the final projection…. but it wouldn’t compile…   It kept saying that it could not find an “Include” method on an IQueryable… which is perfectly true!  I knew this should work so I went to the definition of the DBset and saw it inherited DBQuery and sure enough the include method was there…  So I had to cast my statement from start until the end of the first projection in a DBQuery then do the Includes and then the rest of my query….   Bottom line is, whenever your Include statement seem to be ignored, then maybe you will need to move them further down in your query and cast your statement in whatever class gives you access to the Include…   Happy coding all !

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• JavaOne Session Report - Java ME SDK 3.2

  - by Janice J. Heiss

  Oracle Product Manager for Java ME SDK, Sungmoon Cho, presented a session, "Developing Java Mobile and Embedded Applications with Java ME SDK 3.2,” wherein he covered the basic new features of the Java ME Platform SDK 3.2, a state-of-the-art toolbox for developing mobile and embedded applications. The session began with a summary of the four main components of Java ME SDK. A device emulator allows developers to quickly run and test applications before commercialization. It supports CLDC/MIDP CLDC/IMP.NG and CLC/AGUI. A development environment assists writing, running debugging and deploying and enables on-device debugging. Samples provide developers with useful codes and frameworks. IDE Plugins – NetBeans and Eclipse – equip developers with CPU Profiler, Memory Monitor, Network Monitor, and Device Selector. This means that manual integration is no longer necessary. Cho then talked about the Java ME SDK’s on-device tooling architecture: * Java ME SDK provides an architecture ideal for on-device-debugging.* Device Manager plays the central role by managing different devices whether it is the emulator or a device that Oracle provides or recommends or a third party device as long as the devices have a Java Runtime that supports the protocol that is designated.* The Emulator provides an accurate emulation, since it uses the same code base used in Oracle’s Java ME runtime.* The Universal Emulator Interface (UEI) makes it easy for IDEs to detect the platform.He then focused on the Java ME SDK release highlights, which include: * Implementation and support for the new Oracle® Java Wireless Client 3.2 runtime and the Oracle® Java ME Embedded runtime. A full emulation for the runtime is provided.* Support for JSR 228, the Information Module Profile-Next Generation API (IMP-NG). This is a new profile for embedded devices. * A new Custom Device Skin Creator.* An Eclipse plugin for CLDC/MIDP.* Profiling, Network monitoring, and Memory monitoring are now integrated with the NetBeans profiling tools.* Java ME SDK Update CenterCho summarized the main features: IDE Integration (NetBeans and Eclipse) enables developers to write, run, profile, and debug their applications on their favorite IDE. CPU ProfilerThis enables developers to more quickly detect the hot spot and where CPU time is being used. They can double click the method to jump directly into the source code.Memory Monitor Developers can monitor objects and memory usage in real time.Debugger on the Emulator and DeviceDevelopers can run their applications step by step, and inspect the variables to pinpoint the problem. The debugging can take place either on the emulator or the device.Embedded Application DevelopmentIMP-NG, Device Access, Logging, and AMS API Support are now available.On-Device ToolingConnect your device to your computer, and run and debug the application right on your device.Custom Device Skin CreatorDefine your own device and test on an environment that is closest to your target device. The informative session concluded with a demo that showed more concretely how to apply the new features in Java ME SDK 3.2.

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• Powerful Lessons in Data from the Presidential Election

  - by Christina McKeon

  Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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• Java Cloud Service for developers

  - by JuergenKress

  The advent of cloud computing has reinvented application development for many companies. “That’s the beauty of the cloud,” says Cameron Purdy, vice president of development, Oracle. “It dramatically improves developer productivity because they can do what they do best without having to manage complex development, testing, staging, and production environments.” The key is to find a platform that doesn’t impose proprietary restrictions or force developers to learn new tools. For example, Oracle Java Cloud Service is an enterprise-grade platform as a service for building and deploying Java EE, Oracle WebLogic Server, and Oracle Application Development Framework (Oracle ADF) applications. “It’s designed to be flexible and easy to use,” says Purdy. “And it is also a standards-based solution -it’s not proprietary and there is no cloud lock-in. Developers get instant access to an enterprise-grade environment for a simple, monthly subscription.” Oracle Java Cloud Service instances are created with just a few clicks, so businesses can create a rich application development environment within minutes. Running on Oracle WebLogic Server and Oracle Exalogic, the underlying infrastructure also leverages Oracle Fusion Middleware’s integration with common services. For example, instances come integrated and preconfigured with optimized Oracle Database and Oracle Identity Management configurations. Based on Oracle Enterprise Manager, the Oracle Java Cloud Service console lets customers easily manage and monitor their Oracle Java Cloud Service instances. The open nature of the Oracle Java Cloud Service lets developers integrate through Web services such as SOAP and REST APIs, as well as use their favorite developer tools, whether they are out-of-the-box tools such as Maven and Ant or the productivity features built into Oracle JDeveloper, Oracle Enterprise Pack for Eclipse, or NetBeans IDE. The service allows for the seamless movement of applications between on-premise Oracle WebLogic Server domains and instances of Oracle Java Cloud Service within Oracle Cloud. This approach allows flexibility to mix and match the use of on-premise environments with cloud instances for development, test, and production environments. Visit to learn more and watch videos about Oracle Java Cloud Service. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: java,cloud,oracle cloud,java cloud,WebLogic Community,Oracle,OPN,Jürgen Kress

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• ATG Live Webcast Dec. 13th: EBS Future Directions: Deployment and System Administration

  - by Bill Sawyer

  This webcast provides an overview of the improvements to Oracle E-Business Suite deployment and system administration that are planned for the upcoming EBS 12.2 release.   It is targeted to system administrators, DBAs, developers, and implementers. This webcast, led by Max Arderius, Manager Applications Technology Group, compares existing deployment and system administration tools for EBS 12.0 and 12.1 with the upcoming functionality planned for EBS 12.2. This was a very popular session at OpenWorld 2012, and I am pleased to bring it to the ATG Live Webcast series.  This session will cover: Understanding the Oracle E-Business Suite 12.2 Architecture Installing & Upgrading EBS 12.2 Online Patching in EBS 12.2 Cloning in EBS 12.2 Date:             Thursday, December 13, 2012Time:             8:00 AM - 9:00 AM Pacific Standard TimePresenter:   Max Arderius, Manager Applications Technology Group Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103194To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  593672805If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• Website File and Folder Structure

  - by Drummss

  I am having a problem learning how proper website structure should be. And by that I mean how to code the pages and how folder structure should be. Currently I am navigating around my website using GET variables in PHP when you want go to another page, so I am always loading the index.php file. And I would load the page I wanted like so: $page = "error"; if(isset($_GET["page"]) AND file_exists("pages/".$_GET["page"].".php")) { $page = $_GET["page"]; } elseif(!isset($_GET["page"])) { $page = "home"; } And this: <div id="page"> <?php include("pages/".$page.".php"); ?> </div> The reason I am doing this is because it makes making new pages a lot easier as I don't have to link style sheets and javascript in every file like so: <head> <title> Website Name </title> <link href='http://fonts.googleapis.com/css?family=Lato:300,400' rel='stylesheet' type='text/css'> <link rel="stylesheet" href="css/style.css" type="text/css"> <link rel="shortcut icon" href="favicon.png"/> <script src="//ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js" type="text/javascript"></script> <script src="//ajax.googleapis.com/ajax/libs/jqueryui/1.10.4/jquery-ui.min.js" type="text/javascript"></script> </head> There is a lot of problems doing it this way as URLs don't look normal ("?page=apanel/app") if I am trying to access a page from inside a folder inside the pages folder to prevent clutter. Obviously this is not the only way to go about it and I can't find the proper way to do it because I'm sure websites don't link style sheets in every file as that would be very bad if you changed a file name or needed to add another file you would have to change it in every file. If anyone could tell me how it is actually done or point me towards a tutorial that would be great. Thanks for your time :)

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• Oracle Application in DMZ (Demilitarized Zone)

  - by PRajkumar

   Business Needs Large Organizations want to expose their Oracle Application services outside their private network (HTTP/HTTPS and SSL). Usually these exposures must exist to promote external communication. So they want to separate an external network from directly referencing an internal network   Business Challenges ·         Business does not want to compromise with security information ·         Business cannot expose internal domain or internal URL information   Business Solution DMZ is the solution of this problem. In Oracle application we can achieve this by following way –   ·         Oracle Application consists of fleet nodes (FND_NODES) so first decide which node have to expose to public ·         To expose the node to public use the profile “Node Trust Level” ·         Set node to Public/Private (Normal -> private, External -> public) ·         Set "Responsibility Trust Level" profile to decide whether to expose Application Responsibility to inside or outside firewall         Solution Features   ·         Exposed web services can be accessed by both internal and external users ·         Configurable and can be very easily rolled out ·         Internal network and business data is secured from outside traffic ·         Unauthorized access to internal network from outside is prohibited ·         No need for VPN and Secure FTP server   Benefits  ·       Large Organizations having Oracle Application can expose their web services like (HTTP/HTTPS and SSL) to the internet without compromise with security information and without exposing their internal domain   Possible Week Points  ·         If external firewall is compromised, then external application server is also compromised, exposing an attack on E-Business Suite database ·         There’s nothing to prevent internal users from attacking internal application server, also exposing an attack on E-Business Suite database   Reference Links  ·         https://blogs.oracle.com/manojmadhusoodanan/tags/dmz

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• Are separate business objects needed when persistent data can be stored in a usable format?

  - by Kylotan

  I have a system where data is stored in a persistent store and read by a server application. Some of this data is only ever seen by the server, but some of it is passed through unaltered to clients. So, there is a big temptation to persist data - whether whole rows/documents or individual fields/sub-documents - in the exact form that the client can use (eg. JSON), as this removes various layers of boilerplate, whether in the form of procedural SQL, an ORM, or any proxy structure which exists just to hold the values before having to re-encode them into a client-suitable form. This form can usually be used on the server too, though business logic may have to live outside of the object, On the other hand, this approach ends up leaking implementation details everywhere. 9 times out of 10 I'm happy just to read a JSON structure out of the DB and send it to the client, but 1 in every 10 times I have to know the details of that implicit structure (and be able to refactor access to it if the stored data ever changes). And this makes me think that maybe I should be pulling this data into separate business objects, so that business logic doesn't have to change when the data schema does. (Though you could argue this just moves the problem rather than solves it.) There is a complicating factor in that our data schema is constantly changing rapidly, to the point where we dropped our previous ORM/RDBMS system in favour of MongoDB and an implicit schema which was much easier to work with. So far I've not decided whether the rapid schema changes make me wish for separate business objects (so that server-side calculations need less refactoring, since all changes are restricted to the persistence layer) or for no separate business objects (because every change to the schema requires the business objects to change to stay in sync, even if the new sub-object or field is never used on the server except to pass verbatim to a client). So my question is whether it is sensible to store objects in the form they are usually going to be used, or if it's better to copy them into intermediate business objects to insulate both sides from each other (even when that isn't strictly necessary)? And I'd like to hear from anybody else who has had experience of a similar situation, perhaps choosing to persist XML or JSON instead of having an explicit schema which has to be assembled into a client format each time.

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• List of common pages to have in the footer [closed]

  - by user359650

  I would like to post this question as a reference for webmasters wondering what pages they should include in the footer. I will use answers to complete my initial list: About us / About MyCompany / MyCompany About / About us: description about the company, its mission, and its vision. History: summary of milestones achieved by the company. The team / Management / Board of directors: depending on size of the company there may be one of more pages describing the people involved in the company, depending on their position. Awards: list of awards received by the company if any. In the press / They're talking about us: list of links to external websites, usually highly regarded news websites, which mentioned the company in one of their articles. Media Wallpapers: wallpapers with company logo in different colors and formats that fans can set as desktop image for their computer. logos: company logo in different colors and formats that websites/blogs posting about the website can use for illustration purposes. Media kits: documents, usually in PDF format summarizing the key company figures and facts that journalists can download and read to get a quick overview of the company. Misc Contact / Contact us: contact details the company is prepared to disclose if any (address, email, phone) or contact form. Careers / Jobs / Join us: list of open vacancies with contact form to apply. Investors / Partners / Publishers: information and contact forms for companies willing to become Investors/Partners/Publishers or login page to access portal restricted to those who already are. FAQ: list of common questions and answers to guide users and reduce number of support requests. Follow us / Community Facebook / Twitter / Google+: links to the company's pages/accounts on various social networks. Legal Terms / Terms of use / Terms & Conditions: rules users must follow when browsing the website. Privacy / Privacy Statement: explanations as to how the company deals with users' personal data and what users can do about it (request information to be deleted...). cookies: page that starts appearing on more and more websites due to new regulation (notably EU) imposing more transparency and control for users about cookies (e.g. BBC cookie page). Any input is welcome PS: if someone with enough rep could add the footer tag that would be great (min. 300 required).

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• Reasons to Use a VM For Development

  - by George Stocker

  Background: I work at a start-up company, where one team uses Virtual Machines to connect to a remote server to do their development, and another team (the team I'm on) uses local IIS/SQL Server 2005/Visual Studio installations to conduct work. Team VM is located about 1000 miles from Team Non-VM, and the servers the VMs run off of are located near Team VM (Latency, for those that are wondering, is about 50ms). A person high in the company is pushing for Team Non-VM to use virtual machines for programming, development, and testing. The latter point we agree on -- we want Virtual Machines to test configurations and various aspects of the web application in a 'clean' state. The Problem: What we don't agree on is having developers using RDP to connect to a desktop remotely that contains Visual Studio, SQL Server, and IIS to do the same development we could do locally on our laptops. I've tried the VM set-up, and besides the color issue, there is a latency issue that is rather noticeable, not to mention that since we're a start-up, a good number of employees work from home on occasion with our work laptops, and this move would cut off the laptops. They'd be turned in. Reasons to Use Remote VMs for Development (Not Testing!): Here are the stated reasons that this person wants us to use VMs: They work for TeamVM. They keep the source code "safe". If we want to work from home, we could just use our home PCs. Licenses (I don't know what the argument is, only that it's been used). Reasons not to use Remote VMs for Development: Here are the stated reasons why we don't want to use VMs: We like working from home. We get a lot done on our own time. We're not going to use our Home PCs to do work related stuff. The Latency is noticeable. Support for the VMs (if they go down, or if we need a new VM) takes a while. We don't have administrative privileges on the VM, and are unable to change settings as needed. What I'm looking for from the community is this: What reasons would you give for not using VMs for development? Keep in mind these are remote VMs -- this isn't a VM running on a local desktop. It's using the laptop (or a desktop) as a thin client for a remote VM. Also, on the other side of the coin: Is there something we're missing that makes VMs more palatable for development? Edit: I think 'safe' is used in term of corporate espionage, or more correctly if the Laptop gets stolen, the person who stole would have access to our source code. The former (as we've pointed out, is always going to be a possibility -- companies stop that with litigation, there isn't a technical solution (so far as I can see)). The latter point is ( though I don't know its usefulness in a corporate scenario) mitigated by Truecrypt'ing the entire volume.

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• “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

  - by Kathryn Perry

  A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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• Unintentional run-in with C# thread concurrency

  - by geekrutherford

  For the first time today we began conducting load testing on a ASP.NET application already in production. Obviously you would normally want to load test prior to releasing to a production environment, but that isn't the point here.   We ran a test which simulated 5 users hitting the application doing the same actions simultaneously. The first few pages visited seemed fine and then things just hung for a while before the test failed. While the test was running I was viewing the performance counters on the server noting that the CPU was consistently pegged at 100% until the testing tool gave up.   Fortunately the application logs all exceptions including those unhandled to the database (thanks to log4net). I checked the log and low and behold the error was:   System.ArgumentException: An item with the same key has already been added. (The rest of the stack trace intentionally omitted)   Since the code was running with debug on the line number where the exception occured was also provided. I began inspecting the code and almost immediately it hit me, the section of code responsible for the exception is trying to initialize a static class. My next question was how is this code being hit multiple times when I have a rudimentary check already in place to prevent this kind of thing (i.e. a check on a public variable of the static class before entering the initializing routine). The answer...the check fails because the value is not set before other threads have already made it through.   Not being one who consistently works with threading I wasn't quite sure how to handle this problem. Fortunately a co-worker recalled having to lock a section of code in the past but couldn't recall exactly how. After a quick search on Google the solution is as follows:   Object objLock = new Object(); lock(objLock) { //logic requiring lock }   The lock statement takes an object and tells the .NET runtime that the current thread has exclusive access while the code within brackets is executing. Once the code completes, the lock is released for another thread to utilize.   In my case, I only need to execute the inner code once to initialize my static class. So within the brackets I have a check on a public variable to prevent it from being initialized again.

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• Two New CRM USER Communities just launched

  - by Divya Malik

  Here comes an announcement from Chris Gallen, from our Support Services team. For those of you who are EBS CRM users, here are two new recently launched communities that are now available to discuss topics that are important to you. These communities are for Sales & Marketing and  Telesales  The Sales & Marketing community is open to discuss a wide range of topics from Oracle Sales, Sales Online, Territory Management, Partner Management, Leads Management, Sales Offline, Sales for Handhelds, Sales Foundation, and Oracle Marketing. Some possible topics include Oracle Sales Implementations, TCA and DQM Integrations, Territory Management Setups and Definitions, Product Catalog Integrations, Sales Forecasting, Lead and Opportunity management, Sales Manager and Sales User responsibilities and Reports, Resource Management including Roles and Groups, Oracle Sales Personalizations, Concurrent Requests for Sales Reps and Sales Manager Dashboards, Integration with Quoting, Proposals, General Ledger, Advanced Product Catalog, CRM Resource Administration, etc. The Telesales community is available to discuss topics such as Customer/Org/Person/Party Relationships, TCA/DQM Integration, Lead and Opportunity Management, Universal Work Queue, Universal Search Features, Purchase Items/Product Integration, eBusiness Center Setup Issues, Interactions, Tasks and Notes Integrations, and Form Personalizations. How Can You Get Started? Here are the two ways to get engaged. A) Click here to access all our communities  OR B) My Oracle Support as follows: Log into My Oracle Support (Flash or Classic).                                                                                                                           Click the "Community" link at the top of the page. Click [Enter Here] on the following page. Select the community from the "My Communities" list on the top-left. Take advantage TODAY!

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• Are You Meeting Social Customer Service Expectations?

  - by Mike Stiles

  Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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• Entity Framework 5, separating business logic from model - Repository?

  - by bnice7

  I am working on my first public-facing web application and I’m using MVC 4 for the presentation layer and EF 5 for the DAL. The database structure is locked, and there are moderate differences between how the user inputs data and how the database itself gets populated. I have done a ton of reading on the repository pattern (which I have never used) but most of my research is pushing me away from using it since it supposedly creates an unnecessary level of abstraction for the latest versions of EF since repositories and unit-of-work are already built-in. My initial approach is to simply create a separate set of classes for my business objects in the BLL that can act as an intermediary between my Controllers and the DAL. Here’s an example class: public class MyBuilding { public int Id { get; private set; } public string Name { get; set; } public string Notes { get; set; } private readonly Entities _context = new Entities(); // Is this thread safe? private static readonly int UserId = WebSecurity.GetCurrentUser().UserId; public IEnumerable<MyBuilding> GetList() { IEnumerable<MyBuilding> buildingList = from p in _context.BuildingInfo where p.Building.UserProfile.UserId == UserId select new MyBuilding {Id = p.BuildingId, Name = p.BuildingName, Notes = p.Building.Notes}; return buildingList; } public void Create() { var b = new Building {UserId = UserId, Notes = this.Notes}; _context.Building.Add(b); _context.SaveChanges(); // Set the building ID this.Id = b.BuildingId; // Seed 1-to-1 tables with reference the new building _context.BuildingInfo.Add(new BuildingInfo {Building = b}); _context.GeneralInfo.Add(new GeneralInfo {Building = b}); _context.LocationInfo.Add(new LocationInfo {Building = b}); _context.SaveChanges(); } public static MyBuilding Find(int id) { using (var context = new Entities()) // Is this OK to do in a static method? { var b = context.Building.FirstOrDefault(p => p.BuildingId == id && p.UserId == UserId); if (b == null) throw new Exception("Error: Building not found or user does not have access."); return new MyBuilding {Id = b.BuildingId, Name = b.BuildingInfo.BuildingName, Notes = b.Notes}; } } } My primary concern: Is the way I am instantiating my DbContext as a private property thread-safe, and is it safe to have a static method that instantiates a separate DbContext? Or am I approaching this all wrong? I am not opposed to learning up on the repository pattern if I am taking the total wrong approach here.

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