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  • Silverlight TV 23: MVP Q&A with WWW (Wildermuth, Wahlin and Ward)

    John interviews a panel of 3 well known Silverlight leaders including Shawn Wildermuth, Dan Wahlin, and Ward Bell at the Silverlight 4 launch event. The guest panel answers questions sent in from Twitter about the features in Silverlight 4, thoughts on MVVM, and the panel members' experiences developing Silverlight. This is a great chance to hear from some of the leading Silverlight minds. These guys are all experts at building business applications with Silverlight. Relevant links: John's Blog...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Ubuntu GUI crash when LightDM enters, unable to login

    - by Cesar
    This issue happened spounteniously, i don´t know what could have cause it as i wasn´t using the PC when it happened. I ruled out any messing around with the setting as the user doesn´t know how to enter the BIOS, doesn´t have the sudo password and was only using firefox and libreoffice when it happened. After the plymouth sequence i get this error. https://www.dropbox.com/s/uf1xdkqkw9alvcu/IMAG0252.jpg And this option: https://www.dropbox.com/s/tpivkgjkx2spa3v/IMAG0253.jpg I follow each option and nothing happens after that. The issue persist after rebooting. I choose the other options to see if anything happens, i either get back to option 1 or doesn´t show anything anormal. (I have pictures i someone wants to know) What i found weird is that event though the error is possitioned in the chip, however ubuntu 10.04 and 12.04 run fine in a live CD I saw that some people are having issues when LightDM has a non default wallpaper, but i use a default one. Thanks in advance.

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  • Login screen appears even if logged in

    - by Prasenjit
    HEHE it's a stupid problem, for those who care place the following on the load event of the master page or default             Response.AppendHeader("Cache-Control", "no-cache"); //HTTP 1.1             Response.AppendHeader("Cache-Control", "private"); // HTTP 1.1             Response.AppendHeader("Cache-Control", "no-store"); // HTTP 1.1             Response.AppendHeader("Cache-Control", "must-revalidate"); // HTTP 1.1             Response.AppendHeader("Cache-Control", "max-stale=0"); // HTTP 1.1              Response.AppendHeader("Cache-Control", "post-check=0"); // HTTP 1.1              Response.AppendHeader("Cache-Control", "pre-check=0"); // HTTP 1.1              Response.AppendHeader("Pragma", "no-cache"); // HTTP 1.1              Response.AppendHeader("Keep-Alive", "timeout=3, max=993"); // HTTP 1.1              Response.AppendHeader("Expires", "Mon, 26 Jul 1997 05:00:00 GMT"); // HTTP 1.1   It finally worked for me:)

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  • BriForum London Videos

    - by Chris Kawalek
    We're back from BriForum London and it was a fantastic show. Just amazing firsthand information on real world desktop virtualization deployments, future trends, best practices, and more. If desktop virtualization is part of your job, I highly recommend checking out the event. The next one is in July in Chicago, and Oracle will be there! Here are a few videos from the show: The video below was done by the brianmadden.com folks, so click on it to go over to their site to see it. Many thanks to the team there! -Chris For more information, please go to the Oracle Virtualization web page, or  follow us at :  Twitter   Facebook YouTube Newsletter

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  • The Big Announcement, This Year, at Devoxx 2011!

    - by Yolande
    Stephan Janssen started the developer conference with his traditional "Welcome and Announcements" and this year announced Devoxx France, the new and only Devoxx conference outside of Belgium. It will take place in Paris, April 18 to 20, 2012. The Paris Java user group is organizing the 3 day conference. The conference is designed after Devoxx with Tools in Action, Labs, BOFs and Quickies and with one university day and 2 conference days. The model works well since Stephan turns down attendees every year. The content will be 75% in French and 25% in English. Call for papers opened today. Oracle will be a sponsor the event! 

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  • FREE Windows Azure Boot camp &ndash; Raleigh Wednesday June 23, 2010

    - by Jim Duffy
    Just want to be sure you don’t miss out on an opportunity to take advantage of some free Windows Azure training. Microsoft Developer Evangelist Brian Hitney and I will be presenting a one-day Windows Azure boot camp on June 23rd in Raleigh, NC at the Microsoft RTP offices. For more information on content, what to bring, directions, etc. just click here to go to the information and registration page for the Raleigh event. To find other dates and locations for the Windows Azure boot camps  head over to the Windows Azure Boot Camp page. Brian and I hope to see you there! Have a day. :-|

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  • Planning for Disaster

    There is a certain paradox in being advised to expect the unexpected, but the DBA must plan and prepare in advance to protect their organization's data assets in the event of an unexpected crisis, and return them to normal operating conditions. To minimize downtime in such circumstances should be the aim of every effective DBA. To plan for recovery, It pays to have the mindset of a pessimist....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • VS2010 Launch Talk: Whats New?

    Here are my talking points for the Visual Studio Launch event today. I’m covering the “What’s New” talk. When I put this together, I didn’t want to just show a bunch of fancy new features that you may use someday. I really wanted to show Studio features that will make you more productive. Period. You should be able to leave the talk (or read this post) and start saving time instantly with your time in Visual Studio. If you’re like me, you spend most of your time...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Don't Miss - Oracle ADF Virtual Developer Day 2013

    - by Shay Shmeltzer
    With budget cuts all over the world less and less developers get to travel to conferences. So how do you keep up with the latest technical aspects of your development environment? Oracle to the rescue with our Virtual Developer Day.  We are happy to announce the 2013 Oracle ADF Virtual Developer Days Online sessions that include a live Q&A with product managers that will cover everything you need to know about Oracle ADF - all from the comfort of your office chair. With sessions that cover best practices, tuning, mobile, Eclipse support and even some getting started information there is something in this day for every level of experience with Oracle ADF - you are sure to learn some new things too! Sessions are delivered by Oracle product managers with a special track delivered by expert customers covering some advanced topics. Check out the schedule and register for the event in your time zone.

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  • SP1 of RadControls for WinForms Q1 2010 released, featuring VS2010 and Client Profile support

    As always, Telerik's plans were closely aligned with Microsoft's release schedule, and we were dedicated to provide VS2010 support even before Visual Studio 2010 was officially launched. Now that the first VS2010 launch event is over, here comes the first of many Telerik Service Packs to support VS2010. This RadControls for WinForms release is the first to provide support for the Client Profile, introduced with .NET3.5, and now default when starting new windows forms projects with VS2010. The Client Profile is a smaller version of the.NET Framework that includes only the assemblies needed for deploying client-based applications, which in turn reduces the size of the application. Basically, the Design time classes are excluded from the Client Profile (CP), because they are only needed for designing and not for running an application. In Q1 2010 SP1 we have moved the designer classes from the run-time assemblies to a new dedicated assembly (Telerik.WinControls.UI.Design.dll), ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How to open a MIB file in tkmib?

    - by l0b0
    I've tried to open several MIB files in tkmib without success. For example: $ sudo apt-get install tkmib $ wget http://www.mibsearch.com/vendors/Compaq/download/CPQHLTH-MIB $ tkmib CPQHLTH-MIB Click "walk", then you should get an error message like this: setting opts getaddrinfo: CPQHLTH-MIB No address associated with hostname error:snmp_new_session: Couldn't open SNMP session at /usr/lib/perl5/SNMP.pm line 475. unable to create session at /usr/lib/perl5/SNMP.pm line 547. Tk::Error: Can't call method "getnext" on unblessed reference at /usr/bin/tkmib line 506. main::snmpwalk at /usr/bin/tkmib line 506 Tk callback for .frame5.button2 Tk::__ANON__ at /usr/lib/perl5/Tk.pm line 250 Tk::Button::butUp at /usr/lib/perl5/Tk/Button.pm line 175 <ButtonRelease-1> (command bound to event) As I'm completely new to SNMP and MIB files, and man tkmib is sparse to say the least, what do I actually need to do to be able to work with this file?

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  • Get Hands On with Raspberry Pi via Free OS-Building Course

    - by Jason Fitzpatrick
    Cambridge University is now offering a free 12-segment course that will guide you through building an OS from scratch for the tiny Raspberry Pi development board–learn the ins and outs of basic OS design on the cheap. You’ll need a Raspberry Pi board, a computer running Windows, OS X, or Linux, and an SD card, as well as a small amount of free software. The 12-part tutorial starts you off with basic OS theory and then walks you through basic control of the board, graphics manipulation, and, finally, creating a command line interface for your new operating system. Hit up the link below to read more and check out the lessons. Baking Pi – Operating Systems Development HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows?

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  • UDDI vs SO-Aware: Why SO-Aware is the More Efficient and Interoperable Alternative

    - by Vishal
    Hello folks,   If you are implementing a service oriented architecture, and are unsure of the best governance approach to follow, then this webinar is a must-attend event for you.  We will discuss why SO-Aware is the more efficient and interoperable alternative to traditional UDDI-based SOA-governance.   Specifically, we will address the differences between UDDI and SO-Aware in terms of service discovery, configuration, and policy resolution.  Finally, we will address why the REST/Odata based model implemented by SO-Aware enables the most efficient governance not only for WCF but for BizTalk, the Windows Server AppFabric and the Windows Azure AppFabric as well.   Join us on January 26th at 2:00 ET - to register, click here    Thanks,   Vishal

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  • Java Spotlight Episode 100: JavaOne 2012 Part 1

    - by Roger Brinkley
    An interview with Arun Gupta on Glassfish, Geertjan Wielenga on Netbeans, and 15 year JavaOne alumin Robert Treacy on events and happenings at JavaOne 2012. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes Events Sep 30-Oct 4, JavaONE, San Francisco Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewGlassFish Community Event will be conducted on Sep 30, 11am - 1pm. This is a fantastic opportunity for GlassFish users to meet and engage with the GlassFish Team in a casual setting.http://glassfish-event12.eventbrite.com/ Netbeans eventshttp://netbeans.dzone.com/news/meet-experts-java-ee-javafx http://netbeans.org/community/articles/javaone/2012/netbeans-day-2012.html http://netbeans.org/community/articles/javaone/2012/index.html

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  • AlwaysOn Architecture Guide: Building a High Availability and Disaster Recovery Solution by Using AlwaysOn Availability Groups

    SQL Server 2012 AlwaysOn Availability Groups provides a unified high availability and disaster recovery (HADR) solution that improves upon legacy functionality previously found across disparate features. Prior to SQL Server 2012, several customers used database mirroring to provide local high availability within a data center, and log shipping for disaster recovery across a remote data center. With SQL Server 2012, this common design pattern can be replaced with an architecture that uses availability groups for both high availability and disaster recovery. This paper details the key topology requirements of this specific design pattern, including quorum configuration considerations, steps required to build the environment, and a workflow that shows how to handle a disaster recovery event in the new topology.

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  • Join Gretchen Alarcon In Person for an Oracle HCM Applications Strategy Updates

    - by jay.richey
    How can you benefit from staying current and moving to the latest release of your Oracle HCM applications? Where does Fusion HCM fit in and what do they mean to your existing investments? What does Oracle offer in terms of SaaS for HCM? What is Oracle doing to maintain excellence in your current applications portfolio while innovating in new and creative ways? Join us for an exclusive breakfast briefing where you will have the opportunity to hear about Oracle's current blockbuster releases for HCM: PeopleSoft 9.1 and E-Business Suite 12.1. Take this opportunity to hear about what the latest releases mean to you and learn how organizations like yours are successfully moving forward. Our featured speaker, Gretchen Alarcon, Oracle's Vice President of Fusion HCM Product Strategy will share how Oracle's latest HCM offerings - Fusion HCM and Fusion Talent Management On Demand - can work alongside your Oracle PeopleSoft, E-Business Suite, or JD Edwards HR foundation to show immediate business value. This event promises to provide you with an opportunity to share experiences, best practices, challenges, and successes with fellow business executives. Coming to: Chicago, Minneaoplis, St. Louis

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  • Can't install Oracle J2EE due to "An internal Error has occurred"

    - by Gabriel Mendez
    I am trying to install Oracle JavaEE 6 SDK with Glassfish on Ubuntu 12.04 with Java SDK 7. I have downloaded java_ee_sdk-6u4-jdk7-linux-x64.sh already, but when I run it on terminal, the wizard appears, and after few steps, I get an Error Message Dialog: An internal Error has occurred. Please contact your system administrator... null. And, the terminal is showing something like WARNING: Could not process a navigation event for command=AC_NEXT [Command=AC_NEXT Error=null ] What can I do? How can I install J2EE/Glassfish under linux x64?

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  • Customizing JBar for Notifications

    - by Ryan Ohs
    Lately I've been using JBar, a very neat jQuery plugin for displaying notifications in my web applications. Unfortunately the original version of JBar only supports binding to the click event of a DOM item. In order to get around this limitation I have modified the source code and posted an updated version on my GitHub account here. The modified version allows you to display a JBar notification by calling a method. I typically use it to display succes or failure messages when doing Ajax calls. I have also included some additional CSS and JS so that you can diplay different styles of notifications. showNotification(message) shows a green "success" message. showWarning(message) shows an orange "warning" message. showMessage(message, className) allows you to specify a custom class to apply to the notification for additional styling purposes. A web page with samples is included.   Get the code here.

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  • creating a pre-menu level select screen

    - by Ephiras
    Hi I am working on creating a tower Defence java applet game and have come to a road block about implementing a title screen that i can select the level and difficulty of the rest of the game. my title screen class is called Menu. from this menu class i need to pass in many different variables into my Main class. i have used different classes before and know how to run them and such. but if both classes extend applet and each has its individual graphics method how can i run things from Main even though it was created in Menu. what i essentially want to do is run the Menu class withits action listeners and graphics until a Difficulty button has been selected, run the main class (which 100% works without having to have the Menu class) and pretty much terminate Menu so that i cannot go back to it, do not see its buttons or graphics menus. can i run one applet annd when i choose a button close that one and launch the other one? IF you would like to download the full project you can find it here, i had to comment out all the code that wasn't working my Menu class import java.awt.*; import java.awt.event.*; import java.applet.*; public class Menu extends Applet implements ActionListener{ Button bEasy,bMed,bHard; Main m; public void init(){ bEasy= new Button("Easy"); bEasy.setBounds(140,200,100,50); add(bEasy); bMed = new Button("Medium");bMed.setBounds(280,200,100,50); add(bMed); bHard= new Button("Hard");bHard.setBounds(420,200,100,50); add(bHard); setLayout(null); } public void actionPerformed(ActionEvent e){ Main m = new Main(20,10,3000,mapMed);//break; switch (e.getSource()){ case bEasy: Main m = new Main(6000,20,"levels/levelEasy.png");break;//enimies tower money world case bMed: Main m = new Main(4000,15,"levels/levelMed.png");break; case bHard: Main m = new Main(2000,10,"levels/levelEasy.png");break; default: break; } } public void paint(){ //m.draw(g) } } and here is my main class initialising code. import java.awt.*; import java.awt.event.*; import java.applet.*; import java.io.IOException; public class Main extends Applet implements Runnable, MouseListener, MouseMotionListener, ActionListener{ Button startButton, UpgRange, UpgDamage; //set up the buttons Color roadCol,startCol,finCol,selGrass,selRoad; //set up the colors Enemy e[][]; Tower t[]; Image towerpic,backpic,roadpic,levelPic; private Image i; private Graphics doubleG; //here is the world 0=grass 1=road 2=start 3=end int world[][],eStartX,eStartY; boolean drawMouse,gameEnd; static boolean start=false; static int gridLength=15; static int round=0; int Mx,My,timer=1500; static int sqrSize=31; int towers=0,towerSelected=-10; static int castleHealth=2000; String levelPath; //choose the level Easy Med or Hard int maxEnemy[] = {5,7,12,20,30,15,50,30,40,60};//number of enimies per round int maxTowers=15;//maximum number of towers allowed static int money =2000,damPrice=600,ranPrice=350,towerPrice=700; //money = the intial ammount of money you start of with //damPrice is the price to increase the damage of a tower //ranPrice is the price to increase the range of a tower public void main(int cH,int mT,int mo,int dP,int rP,int tP,String path,int[] mE)//constructor 1 castleHealth=cH; maxTowers=mT; money=mo; damPrice=dP; ranPrice=rP; towerPrice=tP; String levelPath=path; maxEnemy = mE; buildLevel(); } public void main(int cH,int mT,String path)//basic constructor castleHealth=cH; maxTowers=mT; String levelPath=path; maxEnemy = mE; buildLevel(); } public void init(){ setSize(sqrSize*15+200,sqrSize*15);//set the size of the screen roadCol = new Color(255,216,0);//set the colors for the different objects startCol = new Color(0,38,255); finCol = new Color(255,0,0); selRoad = new Color(242,204,155);//selColor is the color of something when your mouse hovers over it selGrass = new Color(0,190,0); roadpic = getImage(getDocumentBase(),"images/road.jpg"); towerpic = getImage(getDocumentBase(),"images/tower.png"); backpic = getImage(getDocumentBase(),"images/grass.jpg"); levelPic = getImage(getDocumentBase(),"images/level.jpg"); e= new Enemy[maxEnemy.length][];//activates all of the enimies for (int r=0;r<e.length;r++) e[r] = new Enemy[maxEnemy[r]]; t= new Tower[maxTowers]; for (int i=0;i<t.length;i++) t[i]= new Tower();//activates all the towers for (int i=0;i<e.length; i++)//sets all of the enimies starting co ordinates for (int j=0;j<e[i].length;j++) e[i][j] = new Enemy(eStartX,eStartY,world); initButtons();//initialise all the buttons addMouseMotionListener(this); addMouseListener(this); }

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  • DIY Mini-Studio Is a Sturdy and Cheap Photography Platform

    - by Jason Fitzpatrick
    Most DIY table top studios/light tents are designed to be packed down–this one is a permanent and sturdy fixture with a nice smooth cyclorama background. Courtesy of DIYer Nick Britsky, this stand-alone mini-studio features a nice solid frame for attaching lighting, flashes, and diffusion panels as well as a solid and smooth cyclorama-style background. Hit up the link below to see pictures of the build in progress, Nick’s solution for the background, and the Sketchup files so you can whip one up for your basement. DIY Mini Photo Studio [via Make] HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows?

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  • Blogging from the PASS Summit : Nov. 7th keynote

    - by AaronBertrand
    Bill Graziano takes the stage at 8:15. He talks about how 3,894 attendees (and 5,611 total registrants) represent 57 countries at the 14th summit. There are over 127,000 members worldwide. Note that you can watch the keynotes and many sessions through Pass TV . PASS serves SQL Server community - expertise, support, commitment. He talks about SQL Saturdays, SQL Rally, 24 Hours of PASS, and the Summit. He announces that there will be a third annual SQL Rally Nordic event next November, and that there...(read more)

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  • Spectacular Explosion On Sun [Video]

    - by Gopinath
    Yesterday seems to be it’s too hot inside the crust of Sun and it resulted in an big explosion!! An explosion that was spectacular to watch and the event was something like never seen before : a solar flare, a coronal wave, a filament eruption, a coronal mass ejection, coronal rain and a coronal mass ejection to name a few. Check the embedded video Did you notice the hole on the Sun when it exploded? It’s a really very big one and can accommodate many Earth’s into that (check this for size comparison) Image and story via Geeked On Goddard This article titled,Spectacular Explosion On Sun [Video], was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Vancouver .NET User Group

    - by pluginbaby
    While in Vancouver for my Silverlight training in early May, I will give a free Silverlight presentation at the local .NET User Group, .netBC. When: May 5, 2010, 6:30 PM Where: Building SW3 room 1750, BCIT Burnaby Campus, 3700 Willingdon Ave, Burnaby, BC, V5G 3H2 What: Silverlight 4 Business Applications “In this session a live demo will be built to show the new features of Silverlight 4 that helps you create business-oriented applications easier than ever. Importing/exporting data, printing, drag drop target, data visualization, context menu, WCF RIA Services and design-time enhancements in Visual Studio 2010.” Read all the details here: http://www.netbc.ca/DNCal/EventDetail.aspx?date=2010/05/05 See you there!   Thanks Telerik for helping this event to happen!   Technorati Tags: Silverlight,Silverlight Training

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  • Connectify Dispatch Links Multiple Network Nodes Into a Mega Connection

    - by Jason Fitzpatrick
    Connectify Dispatch wants to change the way you interact with the networks around you by making it dead simple to mesh all available Wi-Fi, Cellular, and Ethernet connections into a massive and stable pipeline. Dispatch makes it open-and-click easy to hook up multiple Wi-Fi nodes, your cellphone, and even Ethernet connections into a single blended connection. While the video above gives a great overview of the process, check out the video below to see it in real world action: The project is currently in the last phase of KickStarter funding, so now is a great time to score Connectify Dispatch at a steep discount–pledging as little as $10 to fund the project, for example, scores you 50% of a 6-month Pro license. Hit up the link below to read more about the project, check the KickStarter status, and see all the neat features in the development pipeline. Dispatch: The Internet, Faster. [KickStarter] HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows?

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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