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  • What and why is my swap space used under linux

    - by Fabian
    on my linux system I get these stats from top: Tasks: 155 total, 1 running, 153 sleeping, 0 stopped, 1 zombie Cpu(s): 1.5%us, 0.3%sy, 0.0%ni, 97.4%id, 0.7%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 8177180k total, 2025504k used, 6151676k free, 44176k buffers Swap: 7999996k total, 495300k used, 7504696k free, 637612k cached There it shows me that my system is using 495Mb of swap. Why is this so? 6Gigs of ram are free. And if I would disable swap entirely the system would also work. Any explanation what the number really shows or who is swapping?

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  • AAC 256kbit to MP3 320kbit conversion. I know it's lossy, but how?

    - by Fabian Zeindl
    Has anyone ever transcoded music from a high-quality aac to an mp3 (or vice-versa). The internet is full of people who say this should never be done, but apart from the theoretical standpoint that you can only lose information, does it matter in practise? is the difference perceivable, except on studio-equipment? does the re-encoding actually lose much information? If, p.e., high frequences are chopped away by the initial compression, those frequencies aren't there anymore, so this part of the compression-algorithm won't touch the data during the second compression. Am i wrong?

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  • How much packet loss is normal?

    - by Fabian
    I started monitoring our network using SmokePing. Users occasionally complain about bad network connections, but the problems went away after some minutes usually. I now wanted to get some more quantitative information about those problems. SmokePing regularly pings servers inside our network, in a connected network and outside hosts. I only have a limited amount of control over our internal network and none at all for the connection to the outside and to the second network. I now see quite often (2-4 times a day) that packets to the second network and the outside are dropped. Most of the times it is 1-2 packets out of 20, sometimes more. Inside our internal network no packets are dropped. Is this an expected amount of packet loss, or does it indicate that something is wrong? I'm mainly wondering if I should bother the university IT department about it, or if I should just accept it as it is.

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  • checksecurity / setuid changes, is this a bug or did somebody break in?

    - by Fabian Zeindl
    I received a mail by checksecurity from my ubuntu 12.04 server with the following content: --- setuid.today 2012-06-03 06:48:09.892436281 +0200 +++ /var/log/setuid/setuid.new.tmp 2012-06-17 06:47:51.376597730 +0200 @@ -30,2 +30,2 @@ - 131904 4755 2 root root 71280 Wed May 16 07:23:08.0000000000 2012 ./usr/bin/sudo - 131904 4755 2 root root 71280 Wed May 16 07:23:08.0000000000 2012 ./usr/bin/sudoedit + 143967 4755 2 root root 71288 Fri Jun 1 05:53:44.0000000000 2012 ./usr/bin/sudo + 143967 4755 2 root root 71288 Fri Jun 1 05:53:44.0000000000 2012 ./usr/bin/sudoedit @@ -42 +42 @@ - 130507 666 1 root root 0 Sat Jun 2 18:04:57.0752979385 2012 ./var/spool/postfix/dev/urandom + 130507 666 1 root root 0 Mon Jun 11 08:47:16.0919802556 2012 ./var/spool/postfix/dev/urandom First i was worried, then i realized that the change was actually 2 weeks ago, i think there was a sudo-update back then. Since checksecurity runs in /etc/cron.daily i wondered why i only get that email now. I looked into /var/log/setuid/ and found the following files: total 32 -rw-r----- 1 root adm 816 Jun 17 06:47 setuid.changes -rw-r----- 1 root adm 228 Jun 3 06:48 setuid.changes.1.gz -rw-r----- 1 root adm 328 May 27 06:47 setuid.changes.2.gz -rw-r----- 1 root root 1248 May 20 06:47 setuid.changes.3.gz -rw-r----- 1 root adm 4473 Jun 17 06:47 setuid.today -rw-r----- 1 root adm 4473 Jun 3 06:48 setuid.yesterday The obvious thing that confuses me is that the file setuid.yesterday is not from yesterday = Jun/16. Is this a bug?

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  • hardening a server: disallow password-login for sudoers and log unusual ips

    - by Fabian Zeindl
    Two question regarding sudo-login into an ubuntu-system (debian tips welcome as well): Is it possible to require sudoers on my box to only login with publickey-authentication? Is it possible to log which ip sudoers log in from and check that for "unusual activity" or take actions? I'm thinking about temporarily removing sudo-rights if sudoers don't log in from whitelisted IPs. Or is that too risky to be exploited?

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  • PHP files are downloaded, not executed in UserDir on Apache

    - by Fabian
    We're running a webserver using Debian 6.0.3 with Apache 2, we recently upgraded from Debian 5 to 6. Since then php scripts in the user directories (using mod_userdir) have stopped working, they are downloaded instead of being executed. There is also a website using php outside of the user directories, and that one continues to work fine, so PHP seems to generally work on the server. I tested it with several PHP files, among the a simple phpinfo file that works fine on the main site, but is just downloaded when copying it to one of the user directories. The php files and the directory containing them are executable for everyone. The option in the Apache php5.conf that by default disables PHP in the user directories, is commented out, so the php5.ini looks like this: <IfModule mod_php5.c> <FilesMatch "\.ph(p3?|tml)$"> SetHandler application/x-httpd-php </FilesMatch> <FilesMatch "\.phps$"> SetHandler application/x-httpd-php-source </FilesMatch> # To re-enable php in user directories comment the following lines # (from <IfModule ...> to </IfModule>.) Do NOT set it to On as it # prevents .htaccess files from disabling it. #<IfModule mod_userdir.c> # <Directory /home/*/public_html> # php_admin_value engine Off # </Directory> #</IfModule> </IfModule> We restarted Apache after changing this. I'm running out of ideas now what the problem could be, and I don't know how I could really determine which problem is preventing those php files from being executed. Any ideas on how I can solve this? Update: Strangely, PHP seems to work fine in subfolders of user directories, so if I copy a PHP file from /home/user/public_html/ to /home/user/public_html/test/ it suddenly works.

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  • Connecting to a UltraVNC server in one click

    - by Fabian
    I have to following setup on two Win7 machines connected over LAN: UltraVNC Server <---- UltraVNC Viewer Since I'm only interested into connecting always to the same server, I was wondering if it is possible to start the viewer and connect to the server with only one-click. Start Viewer + Connect + Enter Password (three steps) Since I've already figured out that I can automate the last step with the -password argument, I'm down to two steps: Start Viewer + Connect (two steps) How can I tell the UltraVNC viewer to automatically connect?

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  • Network on linux server is periodically down

    - by Fabian
    I have an old server running Fedora 4 that occasionally just stops responding via network for about an hour. This happens 1-2 times a week. Also no connection from the server itself to any other computer on the network is possible when it happens. The network settings and routes look fine. There are no unusual log messages and no unusual processes running at that time. If I restart the network or just do an ifconfig eth0 down & ifconfig eth0 up it works fine afterwards. I know that the server should be updated to a currently supported OS, but that is not really an easy option right now. Any ideas on how I could diagnose and fix that problem?

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014?

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3 To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee Session Dell’s Hayden Mugford will speak on “The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are Integrated across CX Target Audience Session content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. Outcomes Customers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party! We’re hosting CX Central Fest:  a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. OpenWorld is a fabulous way for your customers to see all that Oracle Marketing Cloud has to offer. Pass on an invitation today. By Laura Vogel (Oracle) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Webcast: Attack of the Customers- The rise of the Empowered Consumer

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Watch Paul Gillin, author of “Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim,” and Oracle Social Cloud Vice President Erika Brookes, talk about the rise of the empowered consumer. Watch now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Whitepaper: The Socially Enabled Enterprise

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Sharing the results of our new executive study, which explored the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises. Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 Marketing and IT executives to understand how companies are leveraging social technologies and practices throughout their organizations. Read Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Python vs. Perl in ten years time

    - by Richard
    If you were starting learning a new language today, for scripting and doing "various stuff" with it (from making useful programs to it being glue to several command line programs), would you go with Python or Perl (or some third option, although the battle usually comes to these two)? I've never much used dynamic languages at all, having been able to do everything I needed in traditional static ones. Did some scripting in Perl a couple of years ago, but that was more of a momentary fling, than an attempt to learn it well. Now I've some free time, and have decided to go along with one of these two, and play a little with them. I like Perl's syntax, but Python does seem to be taking rather big steps on overtaking that area. What do you think, which one is more worth learning and why? Also, what do you think, what will be Python's future in about 10 years ... will it overtake Perl and other scripting languages's as a dominant tool for that kind of work (I more often than not find it being implemented in various applications I'm using - for internal scripting and automating loading of data and similar operations), or will it find a balance and coexist along others (Perl)? What is its current "momentum" - does it comes by default with Linux distributions, as Perl does, or does it needs to be installed separately every time? Is it a language which can be expected "to just be there"?

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  • The Partner Perspective from Oracle OpenWorld 2012 - IDC’s Darren Bibby report

    - by Richard Lefebvre
    Below is IDC’s Darren Bibby report on ‘The Partner Perspective from Oracle OpenWorld 2012’. If you missed the 2012 edition, I trust this will give you the willingness to attend next year one! October 26, 2012 I attended my fourth Oracle OpenWorld earlier in October. I always go in with the lens of, "What's in it for partners this year?" Although it's primarily thought of as a customer event - and yes, the bulk of the almost 50,000 attendees are customers - this year's conference was clearly the largest and most important partner event Oracle has ever run. Oracle PartnerNetwork (OPN) Exchange There were more partner attendees than ever, with Oracle citing somewhere around 5000. But the format for partners this year was different. And it was better. Traditionally, Oracle hosts a one-day only Partner Forum on the Sunday before the customer-focused conference begins. This year, the partner content still began on the Sunday, but the worldwide alliances and channels group created an exclusive track throughout the week, just for partners. It featured content specifically targeted towards partners, and was anchored at a nearby hotel. This was a great move for Oracle. The Oracle PartnerNetwork (OPN) team has been in a tricky position for years in that they have enough partners that they need a landmark event in the year, but perhaps not enough to justify a separate, worldwide, large, partner-only event. Coinciding a four day event with Oracle OpenWorld, where anybody who's anybody in the Oracle world attends anyway, is a good solution. The channels leadership team can build from this success for an even better conference next year. It's expected that they will follow a similar strategy. Cloud Announcements for Partners As for the content, it was primarily about the Cloud. For customers, for VARs, for ISVs, for everyone. There were five key Cloud related announcements for partners at the event: Cloud Builder Specialization. This is one of the first broader Specializations that isn't focused on one unique product. It is a designation for partners that offer design and implementation services for private cloud solutions. As such, it will surely be something that nearly every partner will consider, and many will pursue. New Specializations for Cloud Services. Unlike the broad, almost "strategy-level" Specialization above, there are a group of new product-based "merit badges" for many of the new Cloud offerings. Think about a Specialization for the Cloud version of HCM, for instance. Each of these particular specializations will also have Rapid Start implementation methodologies that allow a partner to offer a fixed scope and fixed price bid to customers. Based on the learnings from Oracle Consulting, this means a partner might be able to deliver Cloud HCM in six weeks for a fixed price. In the end, this means more consistent experiences for Oracle customers. Cloud Resale Program. For those partners who achieve one of these Cloud Specializations, it will mean they can actually resell the subscription-based Cloud product. This is important because it has been somewhat of a rarity in the emerging Cloud channel for partners to be able to "take the paper", take the revenue, do the billing, be first line of support etc. This is an important step for Oracle and one the partners will be happy to see. Cloud Referral Program. For those partners who are not as engaged with these specific Cloud products that the Specializations revolve around, there is a new referral program that provides an incentive to recommend Oracle Cloud products. This one-two punch of referral and resale programs is similar in many ways to other vendors who allow more committed partners to resell, while more casual partners can collect fees. It's the model that seems to work. The key to allow a company to resell a subscription product - something that is inherently delivered directly between the vendor and customer - is trust. Achieving a specialization is a good bar to have to meet. Platform as a Service for ISVs. Leveraging some of the overall announcements made by CEO Larry Ellison around a cloud version of its famous database, Oracle also outlined a new ability for ISVs to build cloud services on its new PaaS offering. Details were less available for this announcement, though it's an expected and fitting play for ISVs comfortable with Oracle technology who can now more easily build out cloud applications. There wasn't much talk of an app store to go along with this, but surely it's in the works. Specializations And "The Gap" Coming back to Specializations, Oracle PartnerNetwork (OPN) has 4600 partners worldwide that hold 20,000 Specializations. These are impressive numbers just three years into the new OPN framework. The actual number of Specializations has also grown significantly, up to 111 today and soon around 125 or so with the new Cloud designations. Oracle may need to look at grouping some of these and creating higher level, broader designations that partners could achieve by earning several Specializations in that group. At 125 and growing, this is a lot. On the top of the pyramid, Hitachi Ltd. successfully became the eleventh partner to make it to the highly prestigious Diamond level. Partner programs partially exist in order to recognize capable partners. And it's more than abundantly clear that the Diamond level does this. But I think Oracle has a gap. Specializations show capability in a very specific product area, and all sizes of partners can achieve these. The next level at which to show a level of expertise is the Advanced Specialization. However, this is a massive step up from the regular Specialization. The advanced level requires 50 people to have certification in that particular product area. Most other industry programs have similar higher level statuses, but none are even close to that number. Whereas a customer who sees an Oracle partner with an advanced specialization can be very sure of capability, there is a gap in that there are hundreds or even thousands of 20-50 person solution providers who are top notch in their area of expertise. They will never get to Advanced due to numbers alone. These boutique partners don't really have a way of showing off their talents in the current program. Advanced may not need to be so high to really show that a company has deep expertise. Overall it was a very successful Oracle OpenWorld for Oracle partners of all sizes. There was progress made on making it a bigger and more relevant event. And also on catching up and maybe even leading in some cases with cloud opportunities for partners.

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  • Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld

    - by Richard Lefebvre
    New Service Enables Companies to Listen, Engage, Create, Market and Analyze Interactions across Multiple Social Platforms in Real-Time During his keynote presentation, Oracle CEO Larry Ellison announced the Oracle Social Relationship Management (SRM) Suite.   Oracle Social Relationship Management Suite is an integrated enterprise service that enables companies to listen, engage, create, market, and analyze interactions across multiple social platforms in real-time providing a holistic view of the consumer.   Oracle Social Relationship Management Suite is integrated with Oracle’s enterprise applications, including Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce, and Oracle Enterprise Resource Planning (ERP), allowing organizations to use social to transform their corporate business processes and systems.   Additionally, Oracle Social Relationship Management Suite is integrated with Oracle Platform Services, including Oracle Java Cloud Service and Oracle Database Cloud Service, enabling marketing teams to integrate social with their custom Web pages, landing pages and marketing tools. Unleashing the Power of Social • Providing a holistic view of consumer interactions, Oracle Social Relationship Management Suite includes: Oracle Social Network (OSN): Provides a secure collaboration platform that supports real-time collaboration and networking for users inside and outside the organization. Oracle Social Marketing: Enables marketers to centrally create, publish, moderate, manage, measure and report across multiple social campaigns and platforms. It also helps marketers publish social content, engage fans and customize their brand's look and feel. Oracle Social Engagement & Monitoring Cloud Service: Enables organizations to analyze social media interactions while also empowering customer service and sales teams to effectively engage with customers and prospects. It gives organizations the tools they need to understand customers and take the appropriate actions by monitoring, listening, learning, and responding to signals and trends across the social web. Oracle Social Sites: provides brands and agencies a powerful and rich editing experience that end users can leverage to dynamically develop and launch social sites. Oracle Data and Insights. A service that caters to a growing enterprise need for externally information by providing information, directory and insights about common business entities. Supporting Quote “By fundamentally changing the way organizations connect with their different stakeholders, social is changing the rules of business,” said Thomas Kurian, executive vice president, Oracle Product Development. “With the Oracle Social Relationship Management Suite we are empowering our customers to embrace this change by integrating the tools required to listen, engage, create, market and analyze social interactions into existing applications and services.”

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  • CRMIT Solution´s CRM++ Asterisk Telephony Connector Achieves Oracle Validated Integration with Oracle Sales Cloud

    - by Richard Lefebvre
    To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. Based on a Telephony Application Programming Interface (TAPI) framework the CRM++ Asterisk Telephony Connector integrates the Asterisk telephony solutions with Oracle® Sales Cloud. "The CRM++ Asterisk Telephony Connector for Oracle® Sales Cloud showcases CRMIT Solutions focus and commitment to extend the Customer Experience (CX) expertise to our existing and potential customers," said Vinod Reddy, Founder & CEO, CRMIT Solutions. "Oracle® Validated Integration applies a rigorous technical review and test process," said Kevin O’Brien, senior director, ISV and SaaS Strategy, Oracle®. "Achieving Oracle® Validated Integration through Oracle® PartnerNetwork gives our customers confidence that the CRM++ Asterisk Telephony Connector for Oracle® Sales Cloud has been validated and that the products work together as designed. This helps reduce deployment risk and improves the user experience for our joint customers." CRM++ is a suite of native Customer Experience solutions for Oracle® CRM On Demand, Oracle® Sales Cloud and Oracle® RightNow Cloud Service. With over 3000+ users the CRM++ framework helps extend the Customer Experience (CX) and the power of Customer Relations Management features including Email WorkBench, Self Service Portal, Mobile CRM, Social CRM and Computer Telephony Integration.. About CRMIT Solutions CRMIT Solutions is a pioneer in delivering SaaS-based customer experience (CX) consulting and solutions. With more than 200 certified customer relationship management (CRM) consultants and more than 175 successful CRM deployments globally, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments including various rapid implementation and migration utilities for Oracle® Sales Cloud, Oracle® CRM On Demand, Oracle® Eloqua, Oracle® Social Relationship Management and Oracle® RightNow Cloud Service. About Oracle Validated Integration Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of complementary partner software products with Oracle Applications and specific Oracle Fusion Middleware solutions have been validated, and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations. Partners who have successfully completed the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at http://www.oracle.com/us/partnerships/solutions/index.html.

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  • Persistent Storage in Windows Phone 7

    - by Richard Jones
    Mark Arteaga – fellow MVP just helped me with this,  thought I’d share. Windows Phone 7 SilverLight supports persistent storage, which is a great way of saving settings betweens runs of your application. However I couldn’t get it to work. If you do this to create a persistant storage instance -    private IsolatedStorageSettings userSettings = IsolatedStorageSettings.ApplicationSettings; To retrieve settings do the following - string xx = userSettings[“SomeValue”].ToString();   Hiowever the bit that got me was how to save settings, you have todo this - userSettings.Add("Hello", DateTime.Now.ToShortTimeString());           userSettings.Save(); // <- This is the bit that got me   Hope this helps others

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  • DNASTREAM’s RapidLaunch Oracle Accelerate solution for RightNow

    - by Richard Lefebvre
    The Oracle RightNow Accelerate solution from DNASTREAM allows each Customer to enjoy quicker deployment and earlier time to benefits from this SAAS Customer Experience solution. At the start of the project, a full suite of E-Learning simulations & materials is provided by DNASTREAM to match the customer’s processes. This RapidLaunch content library for RightNow can be leveraged by our customers early in their project implementations bringing significant cost efficiencies, time reduction and improved user adoption to their project roll outs. Solution Profile: This Oracle Accelerate solution is based on Oracle RightNow CX that includes Content management, Contact management, Incident management, Customer Portal, Closed incident Survey, Standard reports. As an additional option there is available the Oracle RightNow CX Chat implementation. For more information about RightNow and the DNASTREAM Accelerate solution, visit the Oracle Accelerate microsite or contact www.dnastream.com

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  • .NET Rocks VS2010 Road Trip

    - by Blog Author
    .NET Rocks!! is going on the road again in honor of the release of VS2010, and here are the details: Carl and Richard are loading up the DotNetMobile (a 30 foot RV) and driving to your town again to show off the latest and greatest in Visual Studio 2010 and .NET 4.0!  And to make the night even more fun, we’re going to bring a mystery rock star from the Visual Studio world to the event and interview them for a special .NET Rocks Road Trip show series. Along the way we’ll be giving away some great prizes, showing off some awesome technology and having a ton of laughs. And one lucky person at the event will win “Ride Along with Carl and Richard” and get to board the RV and ride with the boys to the next town on the tour (don’t worry, we’ll get you home again!) The details can be found here: http://www.dotnetrocks.com/roadtrip.aspx

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  • How can you learn to design nice looking websites?

    - by Richard
    I am a moderately capable web developer. I can put stuff where I want it to go and put some JQuery stuff in there if I need to. However, if I am making my own website (which I am starting to do) I have no idea how to design it. If someone was to sit next to me a point to the screen and say "put this picture there, text there" I can do that quite easily. But designing my own site with my choice of colours and text will look like a toddler has invented it. Does anyone know any websites/books I can look at or has anyone got any tips on the basics of non-toddler web design?

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  • "Oracle Fusion Is Worth Your Consideration," States Mark Smith of Ventana Research

    - by Richard Lefebvre
    After attending OOW 2012, Mark Smith of Ventana Research has written a great blog post on Oct 4th, 2012 titled "Oracle Fusion for CRM and HCM Ready with a Mobile Tap." In this blog post, Mark goes on to say: "It was a great opportunity to get close to the Oracle Fusion Applications, which the company presented as proven and ready, with customers using them on-premises and in private and public cloud computing usage methods. In keynotes from executives Larry Ellison, Mark Hurd and Thomas Kurian and application-focused sessions with executives Steve Miranda and Chris Leone, Oracle repeated the message that Fusion Applications are not just for cloud computing and web services but are also accessible through mobile technology called Oracle Fusion Tap that operates natively on the Apple iPad. The company left no confusion about its applications' readiness for cloud and mobile computing, and provided insight into future advancements." Mark also states: " After two days of Oracle and customer sessions, along with a visit to the demonstration stands in the exposition area, it was clear that Oracle has made an important change in its approach to the market and its executive-level commitment to Fusion Applications. I saw more dialogue with partners to complement its applications, and many announcements, including Oracle's on partners in Fusion CRM, who were also visible during presentations and demonstrations." In closing, Mark makes the following proclamation: "Oracle Fusion is worth your consideration whether you are considering a move to cloud computing or still run applications on-premises or use a hybrid approach which provides more choices to customers than just a cloud computing only approach. We are now in a renaissance of business driving what it needs from business applications, and vendors that convince business they can be trusted will be at the center of a new world of cloud, mobile and social computing." This post is really worth a read. You can find the entire post here.

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  • Is there any way to stop a window's title bar merging with the panel when maximised?

    - by Richard Turner
    I'm working on a desktop machine with plenty of screen real-estate, so I don't need my windows' title bars to merge with the global menu bar when the windows are maximised. Moreover, I'm working on a dual-screen set-up, so the fact that a window is maximised doesn't mean that it's the only window visible. Before Unity I'd switch to a maximised window by clicking on its title bar, or close the window, even though it isn't focused, by clicking on its close button; I can no longer do this because the title bar is missing and the global menu bar is empty on that screen. This isn't a huge problem - I can click on some of the window's chrome to focus it - but it's unintuitive and it's forcing me to relearn my mousing behaviour. I'd like to turn-off the merging of title and global menu bars, but how? EDIT: I simply want the title bar of the window NOT to merge with the top panel whenever I maximize a Window. The global menu should stay in the top panel as far as I am concerned. Current it maximizes like this I want it to maximize like this (In that screeny the unmaximized Window has been resized to take rest of the space)

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