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  • GAC and SharePoint

    - by Sahil Malik
    SharePoint 2010 Training: more information GAC and SharePoint have had a funny love & hate relationship. In 2007, SharePoint and GAC fell in love. GAC was about the only practical alternative to deploying custom code. Here is a dirty secret, based on completely unscientific and unfounded research, I can tell you that 99% of SharePoint code written, ended up in the GAC. Yes, I know GAC rhymes with hack, crack, smack, and even mac, but still it was the better alternative. You could write CAS policies and put your DLLs in the bin folder, but it was mighty inconvenient to both write, and maintain. Most of us never did it. There are still some SharePoint developers out there insisting on the bin approach – well, get over it; you’re not winning the fight. CAS is about as outdated as Samantha Fox anyway. It was hot at one point though. So all that code that ended up in the GAC caused lots and lots of headache. Clearly, Microsoft had to get us off the crack, uhh .. I mean the GAC. In Read full article ....

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  • Best PerfCounters for monitoring system health of IIS, WCF, WWF and .Net for a Workflow based soluti

    - by Gineer
    We have a solution built in .Net that will be installed into a client environment. The solution will span multiple servers and be running on multiple tiers. The client makes us of MOM (Microsoft operations Manager) to monitor the system. What are the best counters to use for monitoring the overall health of the system? Are there any built in counters that we could add into a MOM Pack (as an Alert) to test a given scenario? Any thoughts suggestions would be much apreciated. Thanks

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  • bind udp problem

    - by mascix
    I am using bind 9.6.1 and about 2 days ago I realized that there is a bug at bind for windows platform. when server gets "UDP client handler shutting down due to fatal receive error: host unreachable" error. it stays alive but no response for after dns queries. then I need to restart it manually to make it responsive(I put a task for this issue from windows). I cant use microsoft windows dns server because I am using windows 2008 server web edition which does not include that. so my question is what are the other solutions you use for dns server in windows ?

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  • Windows 8 Automatic Logon Tick Box Missing

    - by Luke Kenny
    Recently (in the past few days,) perhaps following the latest Windows Update, it appears the tick box to allow automatic logon in "control userpasswords2" or "netplwiz" has disappeared. I have two machines running Windows 8 and the option is no longer available for either. Both machines user a Microsoft account, rather than a local account, for the primary user to logon. The only other recent change I can think of, and I am confident this change was made well before this issue arose, was enabling HomeGroup. How can I re-enable automatic logon for the affected user?

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  • XNA for life!

    - by George Clingerman
    Or until my arm falls off at least…. I’ve been meaning to get a new tattoo for quite a while. And I wanted it to be geeky and to represent some memorable milestone in my life. So I was thinking, mulling over some various ideas, sketching some things out. And then it hit me. XNA. Specifically the XNA logo. It’s super geeky (so geeky I’ll probably have to explain to 90% of the people that say it what it even means) and I’m not sure that anything has been so memorable and made such a change in my life as XNA. Cheesy but true. When the XNA framework came out, thing started happening quickly. I stumbled into a geek community and started going to code camps, MSDN events, code-a-thons. I got an XNA MVP award. Met huge geek idols in my life (like Rory Blyth and Scott Hanselman) and just really started getting integrated into this fantastic development community. Then to add to all of that I became part of this fantastic XNA community. It’s really just been one of the best things to ever happen to me and I’m having the time of my life right now. So sure, it’s permanent. Sure Microsoft could cancel XNA, rebrand it to Flimmer Flammer or some other name. Sure my arms are going to be wrinkly and flabby when I’m older and for sure I’m going to have to explain to people over and over again just what in the world “xna” means. But you know what, every time I look at that tattoo and every time I’m telling somebody what xna means, I’m going to remember all these awesome things that have happened to me. All the tremendous things I’m seeing people do with the XNA framework and more importantly all the stories and friendships I’ve formed in the XNA community. And I think that deserves a little permanent recognition.

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  • Geekswithblogs.net Influencer Programm

    - by Staff of Geeks
    Recently, @StaffOfGeeks announced to a select group of bloggers, the Geekswithblogs.net Influencer Program.  Here is a little detail about the program. Description (from Influencer Page): Geekswithblogs.net is a community of bloggers passionate about contributing information to the world of developers and IT professionals. Our bloggers are some of the best in the world and receive honors on a regular basis for outside companies (such as the Microsoft© MVP Program). The Geekswithblogs.net Influencer Program is our way as Staff of Geeks to show our appreciation for those bloggers who have the greatest influence on the site. Each influencer in the program is awarded by the amount of posts, views, and comments they receive on their posts in the previous quarter. Each quarter, we select the top 25 bloggers of influence and give them special access to products and services we have obtained through our network of partners. Here is how it works.  Each quarter we select the top 25 bloggers bases on the amount of posts that created in that quarter, and apply points to the views and comments those posts receive.  The selection is purely off of the numbers, we do not select any based on any other basis.  In fact in the first round, several of our key bloggers did not qualify in the top 25.  Though they are still loved dearly, we wanted a program that anyone could be a part of if they put in the hard work. This said, the first quarter ends at the end of March and we will have another round of influencers joining us.  Keep the posts rolling and maybe you will be selected as an influencer! Visit the influencers page to see who has the greatest influence on Geekswithblogs right now.   Technorati Tags: Geekswithblogs

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  • Can't find generic USB audio driver for a Samson COU1 USB microphone

    - by marcipollo
    I am unable to use a Samson USB CO1U microphone on a PC running XP, SP3. When I plug it into the USB port, Windows generates the sound indicating that it has found new hardware, and the green LED on the mic lights. But, it does not work, and the device manager reports that it cannot find a driver after searching. The same mic works on a Vista machine. Samson has no driver on their Web site, and insists that the generic audio driver in Windows should work. (http://www.samsontech.com/PRODUCTS/productpage.cfm?prodID=1810). I cannot find a generic USB audio driver at Microsoft.com. Can anyone help? Larry

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  • How can I mount .IMG floppy disk images which are not 1.44MB or any other floppy format?

    - by Frank Computer
    I have several .IMG files, but they are different sizes which do not comform to any floppy disk format, i.e. not 1.44MB, 720K, 2.88MB... these .IMG files are like 420K, 832K, etc. Additional info: Winimage, rar, Magic ISO... none of these worked. The files I want to download are located in www.vetusware.com under DBMSOracle6. They are 2 files in rar format, but when I extract the rar's, I get forty-two .IMG files with varied sizes, not 1.44MB, etc. If anyone could please give it a try and succeed in mounting or reading the extractd IMG files, I would appreciate you letting me know how you achieved it, I really need this legacy Oracle 6/DOS version!.. IMPORTANT: I have DOS 6.22 running under Microsoft Virtual PC 2007. VPC07 can only mount IMG's which are only 1.44MB ot 720K. Screenshot of IMG file sizes Screenshot of the first IMZ file

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  • No Visual studio template information found. See application log in Event viewer for more details

    - by sathya
    I tried installing the .NET Framework 4.0 and ASP.NET MVC 2 Framework through the web platform installer. It took a long time and finally i had a restart in between for .NET 4 installation and after that due to my system hang problems had to do a couple of restarts. And after that tried installing the ASP.NET MVC 2 alone and it succeeded. (During this time i had all my VS instances closed).  I am having VS 2008 SP1. And finally after opening VS 2008 and clicking on new project it said the above error no template info found. and i dint have even a single template in the new project template selection window. So these are the steps that i did for recovering the same.  Start Menu --> Microsoft Visual Studio 2008 --> Visual Studio Tools. Right-click over the Visual Studio Command Prompt shortcut and make sure you select Run as Administrator. Once the VS Command Prompt comes up, execute the command 1. "devenv /installvstemplates" 2. "devenv /resetsettings"  And that worked out. No Visual studio template information found. See application log in Event viewer for more detail

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  • Personal Financial Management – The need for resuscitation

    - by Salil Ravindran
    Until a year or so ago, PFM (Personal Financial Management) was the blue eyed boy of every channel banking head. In an age when bank account portability is still fiction, PFM was expected to incentivise customers to switch banks. It still is, in some emerging economies, but if the state of PFM in matured markets is anything to go by, it is in a state of coma and badly requires resuscitation. Studies conducted around the year show an alarming decline and stagnation in PFM usage in mature markets. A Sept 2012 report by Aite Group – Strategies for PFM Success shows that 72% of users hadn’t used PFM and worse, 58% of them were not kicked about using it. Of the rest who had used it, only half did on a bank site. While there are multiple reasons for this lack of adoption, some are glaringly obvious. While pretty graphs and pie charts are important to provide a visual representation of my income and expense, it is simply not enough to encourage me to return. Static representation of data without any insightful analysis does not help me. Budgeting and Cash Flow is important but when I have an operative account, a couple of savings accounts, a mortgage loan and a couple of credit cards help me with what my affordability is in specific contexts rather than telling me I just busted my budget. Help me with relative importance of each budget category so that I know it is fine to go over budget on books for my daughter as against going over budget on eating out. Budget over runs and spend analysis are post facto and I am informed of my sins only when I return to online banking. That too, only if I decide to come to the PFM area. Fundamentally, PFM should be a part of my banking engagement rather than an analysis tool. It should be contextual so that I can make insight based decisions. So what can be done to resuscitate PFM? Amalgamation with banking activities – In most cases, PFM tools are integrated into online banking pages and they are like chapter 37 of a long story. PFM needs to be a way of banking rather than a tool. Available balances should shift to Spendable Balances. Budget and goal related insights should be integrated with transaction sessions to drive pre-event financial decisions. Personal Financial Guidance - Banks need to think ground level and see if their PFM offering is really helping customers achieve self actualisation. Banks need to recognise that most customers out there are non-proficient about making the best value of their money. Customers return when they know that they are being guided rather than being just informed on their finance. Integrating contextual financial offers and financial planning into PFM is one way ahead. Yet another way is to help customers tag unwanted spending thereby encouraging sound savings habits. Mobile PFM – Most banks have left all those numbers on online banking. With access mostly having moved to devices and the success of apps, moving PFM on to devices will give it a much needed shot in the arm. This is not only about presenting the same wine in a new bottle but also about leveraging the power of the device in pushing real time notifications to make pre-purchase decisions. The pursuit should be to analyse spend, budgets and financial goals real time and push them pre-event on to the device. So next time, I should know that I have over run my eating out budget before walking into that burger joint and not after. Increase participation and collaboration – Peer group experiences and comments are valued above those offered by the bank. Integrating social media into PFM engagement will let customers share and solicit their financial management experiences with their peer group. Peer comparisons help benchmark one’s savings and spending habits with those of the peer group and increases stickiness. While mature markets have gone through this learning in some way over the last one year, banks in maturing digital banking economies increasingly seem to be falling into this trap. Best practices lie in profiling and segmenting customers, being where they are and contextually guiding them to identify and achieve their financial goals. Banks could look at the likes of Simple and Movenbank to draw inpiration from.

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  • COM+ automatic collection of a process dump file and process termination at high call time

    - by immi
    hI, I want to configure my machine for automatic collection of a process dump file and process termination as mentioned in http://support.microsoft.com/kb/910904. But after setting the registry settings according to the KB article, i am not getting the required behaviour. Only a warning is being logged when call time goes high (which is the default behaviour). i am running Windows Server 2003 with SP2. Is there any thing that i am missing? for example restart any COM+ runtime etc. Regards

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  • Is Dell's server software bundle necessary? (Poweredge 2950 in my case)

    - by bwerks
    Hi all, Dell includes a fair amount of software with its servers, but I'm having a hard time determining from the documentation what each of them does, and whether or not I should install it. Dell's support site (unless I'm doing it wrong) seems fairly opaque to me and its offerings fairly unstandardized in terms of their usage, so if possible I'd like to stray away from them. Specifically, I'm curious if any of the features offered are duplicated in something like Microsoft System Center. For additional background information, I'm working with a Poweredge 2950 that was just rebuilt with an expanded raid-6, but initially I just installed Server 2008 R2 directly instead of using the Build and Update utility. There's nothing of use on it at the moment so I'm totally open to wiping it again.

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  • How do you manage large web farms?

    - by Andrew Katz
    I have a quickly growing web farm running IIS 7 (30+ servers). All servers are identical copies of each other and all servers are physical. We update the software about once a month, and in the current process, we follow the following steps: Disable server from pool on F5 load balancer. Disable HTTP Keep-alives in IIS so connections drop quickly. Change default directory of website to new folder containing new binaries. Test server Enable HTTP Keep-alives. Enable server in F5 pool. Move to server 2 Microsoft used to have Application Center which was abandoned a while ago. They have made a second attempt with the Web Farm Framework, but this adds as much QA time testing the release package as it saves in the deployment. Has anyone seen a commercial off the shelf application that is tailored for managing and deploying to large web farms? Thanks!

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  • Print Preview Blank IE8

    - by Ben
    On a Windows XP, in IE8 print preview always appears completely blank except for header information. I can open the generated temp file in firefox and print it from there. I have tried browsing without addons to no success. I have tried re-creating the "%TEMP%\low" folder as described on the web, e.g. here: http://answers.microsoft.com/en-us/ie/forum/ie8-windows_xp/ie8-printing-does-not-work-preview-empty/920588e5-ccc4-4e24-83d6-606d5e3b1c70 ... all with no success.

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  • opening and closing connection with port happening fastly

    - by michale
    We have a Main application named "Trevor" installed in 2008R2 machine named "TEAMER12" which is slow now. One more application named "TVS" also running in and found there were many connections per second occurring to port 5009. netstat tool mentions that some fast connection open/close seen for port 5009 So first it will be listening mode like shown below TCP 0.0.0.0:5009 TEAMER12:0 LISTENING then establishes connection like TCP 127.0.0.1:5009 TEAMER12:49519 ESTABLISHED TCP 127.0.0.1:5009 TEAMER12:60903 ESTABLISHED After that iwill become TIME_WAIT and i could see several entries like shown below TCP 127.0.0.1:49156 TEAMER12:5009 TIME_WAIT after that it will establish connection like TCP 127.0.0.1:60903 TEAMER12:5009 ESTABLISHED TCP 127.0.0.1:64181 TEAMER12:microsoft-ds ESTABLISHED again it will go several entries like TIME_WAIT TCP 127.0.0.1:49156 TEAMER12:5009 TIME_WAIT Finally it will establish like this TCP 172.26.127.40:139 TEAMER12:0 LISTENING TCP 172.26.127.42:139 TEAMER12:0 LISTENING TCP 172.26.127.42:5009 TEAMER12:64445 ESTABLISHED TCP 172.26.127.42:64445 TEAMER12:5009 ESTABLISHED Can any body tell me whats the reason behind why many connections per second occurring to port 5009 and why application slow?

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  • AMD FX 8350 potentially overheating

    - by rhughes
    I am worried that my CPU is overheating when running at maximum capacity. I have not overclocked the machine. The machine often powers down after a couple of minutes of max CPU usage. I get the following events in the Event Log after the crash: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 11/10/2013 12:05:40 Event ID: 41 Task Category: (63) Level: Critical Keywords: (2) User: SYSTEM Computer: home-pc Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. What can I do to confirm this or further narrow down this issue? Due to the sudden nature of the crash, no MEMORY.DMP is created I believe. I am happy to post any extra information that is needed.

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  • Detect damage done by virus

    - by user38471
    Hey, this morning after I went to college a virus infected my pc without any user interaction at my end. When I came home my computer was completely frozen and infected with lots of trojans. I have not typed anything important since returning so keys cannot be logged. However I want to know exactly when my computer crashed from the time of infection to see what could potentially be done remotely by a hacker. The virus my pc was diagonosed with was "fakespypro" http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Win32%2fFakeSpypro on a fully updated windows 7 installation with firewall enabled. My computer was connected to an internal dorm room network, so probably that has had to do something with it. Any further information about how I could backtrace this virus infection or ways to discover what data might be stolen would be greatly appriciated.

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  • What features do you want to see in Windows Server?

    - by Ben Herila
    I work for the Windows Server planning and management team at Microsoft. While I can't share any of our current plans right now, I am interested in seeing what features people would like to see in the next release of Windows Server. Please post your ideas as separate answers, and vote for the ones you want to see. If there is an overwhelming response to an idea or two, I'll personally see what I can do to get the feature included. I know this question is subjective, but I do believe this thread has relevance to the community. Looking forward to hearing from you!

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  • Fixing restore active desktop on windows xp

    - by Rachel Nark
    I've already tried this: http://answers.microsoft.com/en-us/windows/forum/windows_xp-desktop/windows-xp-will-not-restore-my-active-desktop/f664bfe4-0acd-4b11-8918-eb779bb2cc07 had no luck. All I know is that the computer crashed from a power outage. I've tried clicking the restore button and rebooting. Nothing. What else is there to try? Would like to have the desktop back. It powers on fine. I can login and use windows just fine. Just you get that annoying restore active desktop screen.

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  • Windows Azure Horror Story: The Phantom App that Ate my Data

    - by jasont
    Originally posted on: http://geekswithblogs.net/jasont/archive/2013/10/31/windows-azure-horror-story-the-phantom-app-that-ate-my.aspxI’ve posted in the past about how my company, Stackify, makes some great tools that enhance the Windows Azure experience. By just using the Azure Management Portal, you don’t get a lot of insight into what is happening inside your instances, which are just Windows VMs. This morning, I noticed something quite scary, and fittingly enough, it’s Halloween. I deleted a deployment after doing a new deployment and VIP swap. But, after a few minutes, the instance still appeared in my Stackify dashboard. I thought this odd, as we monitor these operations and remove devices that have been deleted. Digging in showed that it wasn’t a problem with Stackify. This instance was still there, and still sending data. You’ll notice though that the “Status” check shows that the instance no longer exists. And it gets scarier. I quickly checked the running services, and sure enough, the Windows Azure Guest Agent (which runs worker roles) was still running: “Surely, this can’t be” I’m thinking at this point. Knowing that this worker role is in our QA environment, it has debug logging turned on. And, using our log file tailing feature, I can see that, yes, indeed, this deleted deployment is still executing code. Pulling messages off queues. Sending alerts. Changing data. Fortunately, our tools give me the ability to manually disable the Windows service that runs this code. In the meantime, I have contacted everyone I know (and support) at Microsoft to address this issue. Needless to say, this is concerning. When you delete a deployment, it needs to actually delete. Not continue to eat your data. As soon as I learn more, I’ll be posting an update.

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  • How to capture a Header or Trailer Count Value in a Flat File and Assign to a Variable

    - by Compudicted
    Recently I had several questions concerning how to process files that carry a header and trailer in them. Typically those files are a product of data extract from non Microsoft products e.g. Oracle database encompassing various tables data where every row starts with an identifier. For example such a file data record could look like: HDR,INTF_01,OUT,TEST,3/9/2011 11:23 B1,121156789,DATA TEST DATA,2011-03-09 10:00:00,Y,TEST 18 10:00:44,2011-07-18 10:00:44,Y B2,TEST DATA,2011-03-18 10:00:44,Y B3,LEG 1 TEST DATA,TRAN TEST,N B4,LEG 2 TEST DATA,TRAN TEST,Y FTR,4,TEST END,3/9/2011 11:27 A developer is normally able to break the records using a Conditional Split Transformation component by employing an expression similar to Output1 -- SUBSTRING(Output1,1,2) == "B1" and so on, but often a verification is required after this step to check if the number of data records read corresponds to the number specified in the trailer record of the file. This portion sometimes stumbles some people so I decided to share what I came up with. As an aside, I want to mention that the approach I use is slightly more portable than some others I saw because I use a separate DFT that can be copied and pasted into a new SSIS package designer surface or re-used within the same package again and it can survive several trailer/footer records (!). See how a ready DFT can look: The first step is to create a Flat File Connection Manager and make sure you get the row split into columns like this: After you are done with the Flat File connection, move onto adding an aggregate which is in use to simply assign a value to a variable (here the aggregate is used to handle the possibility of multiple footers/headers): The next step is adding a Script Transformation as destination that requires very little coding. First, some variable setup: and finally the code: As you can see it is important to place your code into the appropriate routine in the script, otherwise the end result may not be as expected. As the last step you would use the regular Script Component to compare the variable value obtained from the DFT above to a package variable value obtained say via a Row Count component to determine if the file being processed has the right number of rows.

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  • Sending from alternative addresses in Exchange

    - by Sam Cogan
    One of the most frequent requests I get from users with Exchange, is to be able to send from one of their alternative email addresses, that is one of the addreses there account is configured with in Exchange, but that is not their primary address. Unfortuantely as far as I am aware Microsoft have not yet come up with a solution to this. I've used a number of hacks to get round this, sepearate accounts with POP3 access, Using the from field in outlook, but each have there draw back. What have you used in these situations to allow the use of these alternative addresses?

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  • Know your Data Lineage

    - by Simon Elliston Ball
    An academic paper without the footnotes isn’t an academic paper. Journalists wouldn’t base a news article on facts that they can’t verify. So why would anyone publish reports without being able to say where the data has come from and be confident of its quality, in other words, without knowing its lineage. (sometimes referred to as ‘provenance’ or ‘pedigree’) The number and variety of data sources, both traditional and new, increases inexorably. Data comes clean or dirty, processed or raw, unimpeachable or entirely fabricated. On its journey to our report, from its source, the data can travel through a network of interconnected pipes, passing through numerous distinct systems, each managed by different people. At each point along the pipeline, it can be changed, filtered, aggregated and combined. When the data finally emerges, how can we be sure that it is right? How can we be certain that no part of the data collection was based on incorrect assumptions, that key data points haven’t been left out, or that the sources are good? Even when we’re using data science to give us an approximate or probable answer, we cannot have any confidence in the results without confidence in the data from which it came. You need to know what has been done to your data, where it came from, and who is responsible for each stage of the analysis. This information represents your data lineage; it is your stack-trace. If you’re an analyst, suspicious of a number, it tells you why the number is there and how it got there. If you’re a developer, working on a pipeline, it provides the context you need to track down the bug. If you’re a manager, or an auditor, it lets you know the right things are being done. Lineage tracking is part of good data governance. Most audit and lineage systems require you to buy into their whole structure. If you are using Hadoop for your data storage and processing, then tools like Falcon allow you to track lineage, as long as you are using Falcon to write and run the pipeline. It can mean learning a new way of running your jobs (or using some sort of proxy), and even a distinct way of writing your queries. Other Hadoop tools provide a lot of operational and audit information, spread throughout the many logs produced by Hive, Sqoop, MapReduce and all the various moving parts that make up the eco-system. To get a full picture of what’s going on in your Hadoop system you need to capture both Falcon lineage and the data-exhaust of other tools that Falcon can’t orchestrate. However, the problem is bigger even that that. Often, Hadoop is just one piece in a larger processing workflow. The next step of the challenge is how you bind together the lineage metadata describing what happened before and after Hadoop, where ‘after’ could be  a data analysis environment like R, an application, or even directly into an end-user tool such as Tableau or Excel. One possibility is to push as much as you can of your key analytics into Hadoop, but would you give up the power, and familiarity of your existing tools in return for a reliable way of tracking lineage? Lineage and auditing should work consistently, automatically and quietly, allowing users to access their data with any tool they require to use. The real solution, therefore, is to create a consistent method by which to bring lineage data from these data various disparate sources into the data analysis platform that you use, rather than being forced to use the tool that manages the pipeline for the lineage and a different tool for the data analysis. The key is to keep your logs, keep your audit data, from every source, bring them together and use the data analysis tools to trace the paths from raw data to the answer that data analysis provides.

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  • Server 2008 won't run executables from CMD prompt without .exe extension

    - by Dan
    On one of our production server 2008 boxes, I cannot run executables from a CMD prompt without supplying the full filename, including the '.exe' extension. For example, when running "java" produced the usual "is not recognized as an internal or external command" message, I assumed I had borked the path and/or java_home variables. However, even navigating to the %java_home%\bin directory and typing "java" produced the same error. If I type "java.exe" instead, all works perfectly. The problem does not only affect java.exe. Even Microsoft executables suffer the same problem -- ping fails, ping.exe works; ipconfig fails, ipconfig.exe works; manually created batch file 'test' only works when invoked explicitly as 'test.bat'. Any bright ideas?

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  • Security measures for CentOS

    - by cappuccinodrinker
    I have been tightening up my web server security and wanted to know what else I can do. I am running CentOS 5 with these measures: - All passwords to FTP, MySQL etc are generated from grc.com/passwords.htm and microsoft.com/protect/fraud/passwords/create.aspx (for the ones which cannot be too long). - Running iptables with all ports shut off except for http mail and smtp, the important ports like FTP SSH are blocked to all except my static office IP. There is also no response to pings. - Rootkit Hunter running daily - The server is PCI compliant according to Comodo - Not running any crappy made php apps, we use Zend Framework for our stuff and do have kayako installed and keep them up to date. Can't really think of anything else I can do... I could implement a brute force measure, but I think I already have by simply changing my SSH port to a number above 10000 and blocking it off with iptables.

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