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  • Book Reviews: Art of Community and Eyetracking Web Usability

    - by ultan o'broin
    Holidays time offers a chance to catch up on some user experience and user assistance related material. So, two short book reviews (which I considered using my new Tumblr blog for. More about that another time) coming up. The Art of Community by Jono Bacon Excellent starting point for anyone wanting to get going in the community software (FLOSS, for example) space or understand how to set up, manage, and leverage the collective intelligence of communities for whatever ends. The book is a little too long in my opinion, and of course, usage of what Jono is recommending needs to be nuanced and adapted for enterprise applications space (hardly surprising there is a lot about Ubuntu, Lug Radio, and so on given Jono's interests). Shame there wasn't more information on international, non-English community considerations too. Still, some great ideas and insight into setting up and managing communities that I will leverage (watch out for the results on this blog, later in 2011). One section, on collaborative writing really jumped out. It reinforced the whole idea that to successful community initiatives are based on instigators knowing what makes the community tick in the first place. How about this for insight into user profiles for people who write community user assistance (OK then, "doc") and what tools they might use (in this case, we're talking about Jokosher): "Most people who write documentation for open source software projects would fall into the category of power user. They are technology enthusiasts who are not interested in the super-technical avenues of programming, but want to help out. Many of these people have good writing skills and a good knowledge of using the software, so the documentation fit is natural. With Jokosher we wanted to acknowledge this profile of user. As such, instead of focussing on complex text processing tools, we encouraged our documentation contributors to use a wiki." The book is available for free here, and well as being available from usual sources. Eyetracking Web Usability by Jakob Nielsen and Kara Prentice Another fine book by established experts. I have some field experience of eyetracking studies myself --in the user assistance for enterprise applications space--though Jakob and Kara concentrate on websites for their research here. I would caution how much about websites transfers easily to the applications space, especially enterprise applications, as claimed in the book too. However, Jakob and Kara do make the case very well that understanding design goals (for example, productivity improvement in the case of applications) and the context of the software use is critical. Executing a study using eyetracking technology requires that you know what you want to test, can set up realistic tasks for testing by representative testers, and then analyze the results. Be precise, as lots of data will be generated (I think the authors underplay the effort in analyzing data too). What I found disappointing was the lack of emphasis on eyetracking as only part of the usability solution. It's really for fine-tuning designs in my opinion, and should be used after other design reviews. I also wasn't that crazy about the level of disengagement between the qualitative and quantitative side of this kind of testing that the book indicated. I think it is useful to have testers verbalize their thoughts and for test engineers to prompt, intervene, or guide as necessary. More on cultural or international aspects to usability testing might have been included too (websites are available to everyone). To conclude, I enjoyed the book, took on board some key takeaways about methodologies and found the recommendations sensible and easy to follow (for example about Forms layouts). Applying enterprise applications requirements such as those relating to user profiles, design goals, and overall context of use in conjunction with what's in this book would be the way to go here. It also made me think of how interesting it would be to compare eyetracking findings between website and enterprise applications usage.

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  • La publicité plus efficace sur l'iAd d'Apple que sur la télévision ? Oui d'après une étude de Nielsen

    La publicité plus efficace sur l'iAd d'Apple que sur la télévision ? Oui d'après une étude de Nielsen Les annonces sur iAd (la plate-forme de publicité mobile d'Apple) seraient deux fois plus efficaces que celles diffusées sur les écrans de télévision. C'est en tout cas la conclusion d'une étude menée par le cabinet Nielsen sur une campagne publicitaire de cinq semaines pour les produits de la firme Campbell. L'étude aurait constaté que les personnes ayant vu l'annonce sur iAd étaient deux fois plus susceptibles de se rappeler le produit que celles qui l'ont vu sur un écran de télévision. En outre, cinq fois plus de personnes auraient pris contact avec la branche iAd de Camp...

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  • Rails 3 time output

    - by Oluf Nielsen
    Hi, I'm now working on my output of the feeds I'm taking in from some site. What I'm currently doing is Time, and i want it to be displayed in a maybe, little be special way.. like this.. today, 14:12 yesterday, 15:34 27/12, 15:24 i have this in my code = news.entry_published.strftime("%d/%m, %H:%M") That gives me an error saying undefined method `strftime' for "2010-12-30 19:26:00.000000":String And it dosn't do what i want with the days.. Edit: - @date = DateTime.strptime(news.entry_published, "%Y-%m-%d %H:%M:%S") = @date.strftime("%d/%m, %H:%M") Now works, and gives this output 30/12, 19:26 But i still have to check if it is today, yesterday or just another day. Cheers, Oluf.

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  • Roles authentication with Rails 3 and Devise.

    - by Oluf Nielsen
    Hi, first happy new year, may you make the best applications in 2011! So to my question, i have used devise ever since i got over to Rails 3, that was around the first or second beta, and now i also needs some Roles. So i searched the net, and i searched! And what i found was that CanCan should be the best solution. But i'm unsure if CanCan can manage my needs, like i want a forum moderator who can edit/destroy the topic, but the user who created the topic should also be able to edit, so how can i do that? Cheers, Oluf.

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  • rails use counts in diferent views

    - by Oluf Nielsen
    Hello i guess this is going to be pretty noob question.. But.. I have an scaffold called list, which has_many :wishes. And with that information in my model, I can in my list view use this code <%=h @list.wishes.count % well now I have made an controller called statusboard.. And in that' I have 3 functions.. Or how to say it.. but it is Index, loggedin, loggedout.. And .. In loggedin and in the file #app/views/statusboard/loggedin.html.erb i want to display this.. Howdy {Username}, you have made {count lists} lists, and {count wishes} wishes here is that i figured i should write in my file.. Howdy {Username}, you have made <%=h @user.list.count % lists, and <%=h @user.wishes.count % wishes my list model is like this = class List < ActiveRecord::Base   attr_accessible :user_id, :name, :description   belongs_to :users   has_many :wishes end and my wish model is like this = class Wish < ActiveRecord::Base   attr_accessible :list_id, :name, :price, :link, :rating, :comment   belongs_to :list end and last my user model is like this = class User < ActiveRecord::Base   # Include default devise modules. Others available are:   # :token_authenticatable, :lockable and :timeoutable   devise :database_authenticatable, :registerable,# :confirmable,              :recoverable, :rememberable, :trackable, :validatable   # Setup accessible (or protected) attributes for your model   attr_accessible :email, :password, :password_confirmation   has_many :lists end i hope someone can help me :-)! / Oluf Nielsen

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  • Why can't I reinstall MySQL?

    - by Johannes Nielsen
    I've been looking all around the Internet for an answer but didn't find anything. I hope you can help me now. I have a server with MySQL. From one day to another, MySQL didn't let me enter with my root password anymore (accsess denied for user 'root'@'localhost' using password: 'YES'). So I tried two ways to reset the password: No.1: I typed: shell> /etc/init.d/mysqld stop To stop MySQL. Then I restarted it skipping the grant-tables: shell> mysqld_safe --skip-grant-tables So I was able to log in as root and change the password using: mysql> UPDATE mysql.user SET Password = PASSWORD('MyNewPassword') WHERE User = 'root'; FLUSH PRIVILEGES; I restarted MySQL and tried to log in as root with my new password - didn't work. So I tried the solution that's described here: http://dev.mysql.com/doc/refman/5.0/en/resetting-permissions.html (I don't want to post it here because this post is already pretty long). Didn't work either. Actually it made it worse, because since that day, every time I try to start MySQL, it doesn't even ask me for my password, but I get: shell> ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (111) Well, I've looked up what it means and found that my mysqld.sock is missing. I tried to create it using touch but MySQL can't start with that socket. Now I'm trying to reinstall MySQL but everytime I type in shell> apt-get --purge remove mysql-server mysql-common mysql-client In that or any other order or every one of those three alone, I get: shell> Reading package lists... Done shell> Building dependency tree shell> Reading state information... Done shell> Package mysql-client is not installed, so not removed shell> Package mysql-server is not installed, so not removed shell> You might want to run 'apt-get -f install' to correct these: shell> The following packages have unmet dependencies: shell> libmysqlclient18 : Depends: mysql-common (>= 5.5.28-0ubuntu0.12.04.2) but it is not going to be installed shell> libmysqlclient18:i386 : Depends: mysql-common:i386 (>= 5.5.28-0ubuntu0.12.04.2) shell> mysql-client-5.5 : Depends: mysql-common (>= 5.5.28-0ubuntu0.12.04.2) but it is not going to be installed shell> mysql-server-5.5 : PreDepends: mysql-common (>= 5.5.28-0ubuntu0.12.04.2) but it is not going to be installed shell> psa-firewall : Depends: plesk-core (>= 11.0.9) but it is not installable shell> Depends: mysql-server but it is not going to be installed shell> psa-spamassassin : Depends: plesk-core (>= 11.0.9) but it is not installable shell> psa-vpn : Depends: plesk-core (>= 11.0.9) but it is not installable shell> Depends: plesk-base (>= 11.0.9) but it is not installable shell> Depends: mysql-server but it is not going to be installed shell> E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). So I said to my self "let's just remove those files with depenencies, too" (that psa-stuff since plesk is virtual and can't be uninstalled)... Guess what happened: shell> Reading package lists... Done shell> Building dependency tree shell> Reading state information... Done shell> Package mysql-client is not installed, so not removed shell> Package mysql-server is not installed, so not removed shell> You might want to run 'apt-get -f install' to correct these: shell> The following packages have unmet dependencies: shell> libmysqlclient18 : Depends: mysql-common (>= 5.5.28-0ubuntu0.12.04.2) but it is not going to be installed shell> libmysqlclient18:i386 : Depends: mysql-common:i386 (>= 5.5.28-0ubuntu0.12.04.2) shell> mysql-client-5.5 : Depends: mysql-common (>= 5.5.28-0ubuntu0.12.04.2) but it is not going to be installed shell> mysql-server-5.5 : PreDepends: mysql-common (>= 5.5.28-0ubuntu0.12.04.2) but it is not going to be installed shell> E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). Of course I tried apt-get -f install, too many times even. What am I doing wrong? No matter, which other packages I include into apt-get --purge remove, I always get new dependencies. Do I have to delete every MySQL-related directory and file manually? Hope there's someone out there who can help me! Cheers! EDIT: After trying apt-get purge mysql-server mysql-common mysql-client libmysqlclient18 libmysqlclient18:i386 mysql-client-5.5 mysql-server-5.5 psa-firewall psa-spamassassin psa-vpn Reading package lists... Done Building dependency tree Reading state information... Done Package mysql-client is not installed, so not removed Package mysql-server is not installed, so not removed You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: libdbd-mysql-perl : Depends: libmysqlclient18 (>= 5.5.13-1) but it is not going to be installed libmyodbc : Depends: libmysqlclient18 (>= 5.5.13-1) but it is not going to be installed libqt4-sql-mysql:i386 : Depends: libmysqlclient18:i386 (>= 5.5.13-1) but it is not going to be installed php5-mysql : Depends: libmysqlclient18 (>= 5.5.13-1) but it is not going to be installed ruby-mysql : Depends: libmysqlclient18 (>= 5.5.13-1) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). So I tried to remove all these and got: Building dependency tree Reading state information... Done Package mysql-client is not installed, so not removed Package mysql-server is not installed, so not removed You might want to run 'apt-get -f install' to correct these:qlclient18:i386 mysql The following packages have unmet dependencies: libmysql-ruby1.8 : Depends: ruby-mysql but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). And actually I think removing that file, too solved my problem :-S Next time I'll try everything before asking :D Thank you Eric for keeping me couraged to just go on removing :D

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  • My first SQL Saturday

    - by Paul Nielsen
    I’m leaving soon for an exciting journey with a thrilling destination – my first SQL Saturday. So I decided to do it right and I’m taking the Amtrak Acela Express from Boston to New York. I love New York! If you’re headed to SQL Saturday #39, and you love database design, I invite you to come to my session on Temporal Database Designs – how to design a table so it can be queried as of any pervious point in time. The proof of concept code is posted at http://temporalsql.codeplex.com/ . See you there....(read more)

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  • Fresh Voices

    - by Paul Nielsen
    The PASS Summit 2010 Call for Speakers is closed. When the call went out I offered to review abstracts for anyone interested, which gave a peak into the content of the next PASS, albeit a skewed peak, but what I did see was encouraging. In all I reviewed about 50 abstracts (several of these I found on my junk folder, so I apologize to any that I didn’t see.) The abstracts I reviewed had a mix of new topics and core technologies from new speakers, regulars, and a few MVPs. The observation that stood...(read more)

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  • Hugh Bin-Haad's SQL Rumours

    - by Paul Nielsen
    Insider rumours and gossip from the murky world of the Database Industry, and from the colourful characters that inhabit it http://www.simple-talk.com/sql/editors-corner/insider-insights/ Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!...(read more)

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  • Hugh Bin-Haad's SQL Rumours

    - by Paul Nielsen
    Insider rumours and gossip from the murky world of the Database Industry, and from the colourful characters that inhabit it http://www.simple-talk.com/sql/editors-corner/insider-insights/ Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!...(read more)

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  • AutoAudit 1.10c

    - by Paul Nielsen
    AutoAudit is a free SQL Server (2005, 2008) Code-Gen utility that creates Audit Trail Triggers with: · Created, Modified, and RowVersion (incrementing INT) columns to table · Creates View to reconstruct deleted rows · Creates UDF to reconstruct Row History · Schema Audit Trigger to track schema changes · Re-code-gens triggers when Alter Table changes the table Version 1.10c Adds: · Createdby and ModifiedBy columns. Pass the user to the column and AutoAudit records that username instead of the Suser_Sname...(read more)

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  • I'm a happy camper

    - by Paul Nielsen
    I’m satisfied with SQL Server 2008. It meets my needs and I can build whatever I want in the database. There’s no feature that it lacks that blocking my development. SQL Server 2008 is what I see when I close my eyes and dream. Maybe I’m just pleased with my current projects, maybe I’m being dense, maybe I lack imagination, tell me if I’m being stupid, but I feel no compelling need for an upgrade. If Microsoft didn’t ship the new version for 3 or 5 more years, I’d be ok with that. I’m sure there...(read more)

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  • There once was in Dublin a query

    - by Paul Nielsen
    For 6 months I’ve have been planning a secret trip to London in May as a surprise for my wife (of Irish heritage and accent) (I love how she says, "Aye laddie, kiss me I'm Irish." but that's for another blog.) The plan was to spend a week in London and then top if off with a visit to Dublin to see the Book of Kells (on my bucket list) and stay at Markree Castle at Sligo, Ireland (on her bucket list). The original plan was to have her boss assign mandatory vacation a few days before the trip (her...(read more)

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  • Why does my MySQL remote-connection fail (VLAN)?

    - by Johannes Nielsen
    ubuntu-community! Again I have a problem with my special friend MySQL :D I have got two servers - a database-server and a web-server - who are connected via VLAN. Now I want the web-server to have remote access to the database-server's MySQL. So I created the user user in mysql.user. user's Host is xxx.yyy.zzz.9 which is the internal IP-address of the web-server. xxx.yyy.zzz.0 is the network. I also created user with Host % . As long as I use MySQL on the database-server logging in as user, everything works fine. But trying to log in as user from xxx.yyy.zzz.9 using mysql -h xxx.yyy.zzz.8 -u user -p (where xxx.yyy.zzz.8 is the database-server's internal IP), I get ERROR 2003 (HY000): Can't connect to MySQL server on 'xxx.yyy.zzz.8' (110) So I tried to activate Bind-Address in the my.cnf file. Well, if I use xxx.yyy.zzz.8, nothing changes. But if I try xxx.yyy.zzz.9 and try to restart MySQL, I get mysql stop/waiting start: Job failed to start I checked the log files and found - nothing. The database-server's MySQL doesn't even register, that the web-server tries to connect remotely. My idea is, that maybe I didn't configure the VLAN properley, even though I asked someone who actually knows such stuff and he told me, I did everything right. What I wrote into /etc/networking/interfaces is: #The VLAN auto eth1 iface eth1 inet static address xxx.yyy.zzz..8 netmask 255.255.255.0 network xxx.yyy.zzz.0 broadcast xxx.yyy.zzz.255 mtu 1500 ifconfig returns eth1 Link encap:Ethernet HWaddr xxxxxxxxxxxxxx inet addr:xxx.yyy.zzz.8 Bcast:xxx.yyy.zzz.255 Mask:255.255.255.0 inet6 addr: xxxxxxxxxxxxxxx/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:241146 errors:0 dropped:0 overruns:0 frame:0 TX packets:9765 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:17825995 (17.8 MB) TX bytes:566602 (566.6 KB) Memory:fb900000-fb920000 for the eth1, what is, what I configured. (This is for the database-server, the web-server looks similar). ethtool eth1 returns: Settings for eth1: Supported ports: [ TP ] Supported link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Supported pause frame use: No Supports auto-negotiation: Yes Advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Advertised pause frame use: No Advertised auto-negotiation: Yes Speed: 100Mb/s Duplex: Full Port: Twisted Pair PHYAD: 1 Transceiver: internal Auto-negotiation: on MDI-X: Unknown Supports Wake-on: d Wake-on: d Current message level: 0x00000003 (3) drv probe Link detected: yes (This is for the database-server, the web-server looks similar). Actually I think, everything is right, but it still doesn't work. Is there someone with an idea? EDIT: I commented ou Bind-Address in my.cnf after it didn't work.

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  • What real life bad habits has programming given you?

    - by Jacob T. Nielsen
    Programming has given me a lot of bad habits and it continues to give me more everyday. But I have also gotten some bad habits from the mindset that I have put myself in. There simply are some things that are deeply rooted in my nature, though some of them I wish I could get rid of. A few: Looking for polymorphism, inheritance and patterns in all of God's creations. Explaining the size of something in pixels and colors in hex code. Using code related abstract terms in everyday conversations. How have you been damaged?

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  • PASS Call for Speakers

    - by Paul Nielsen
    It's that time again - the PASS Summit 2010 (Seattle Nov 8-11) Call for Speakers is now open and accepting abstracts until June 5 th . personally, I'm on a pattern that on odd years I present what I'm excited about, and on even years I try try to proesent what I expect other are jazzed about, which takes a bit more work. Last year I offered to Coach any Pass Speakers for free and some success. I’m offering that service again startign with your abstracts. If you’d like me to review your abstracts...(read more)

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  • The Primary Cause of Failed IT Projects

    - by Paul Nielsen
    During my career I’ve been a part of dozens of projects. Some I was on from the start, most I came in to help bail out. Some went smooth and were a pleasure to build and maintain and some projects failed (failed being broadly defined as projects that were not completed, or were completed but were a horrid mess – very complex, impossible to maintain, refactor, and a royal pain to keep running.) While there are a number of factors that can contribute to a failed project, in my career it seems the primary...(read more)

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  • Remote reboot over ssh does not restart

    - by Finn Årup Nielsen
    I would like to remotely reboot my Ubuntu 12.04 LTS server via ssh. I do sudo reboot and I loose connection and the server connection does not reappear. It does not ping. When I go the the physical computer with a screen attached I see a black screen and hear that the server is still on. I do a hard power off (press power on button for a few seconds) and the server halts. After I press power on the server boots with no problem. As far as I remember the remote reboot has previously worked on that server. I wonder if sudo reboot & will help? I suppose I could also try sudo shutdown -r and see if that does any difference. I have listed an excerpt of /etc/log/syslog below. The last thing it records is the stopping of the logging. Oct 24 10:14:49 servername kernel: [1354427.594709] init: cron main process (1060) killed by TERM signal Oct 24 10:14:49 servername kernel: [1354427.594908] init: irqbalance main process (1080) killed by TERM signal Oct 24 10:14:49 servername kernel: [1354427.595299] init: tty1 main process (1424) killed by TERM signal Oct 24 10:14:49 servername kernel: [1354427.637747] init: plymouth-upstart-bridge main process (20873) terminated with status 1 Oct 24 10:14:49 servername kernel: Kernel logging (proc) stopped. Oct 24 10:14:49 servername rsyslogd: [origin software="rsyslogd" swVersion="5.8.6" x-pid="876" x-info="http://www.rsyslog.com"] exiting on signal 15. Oct 24 10:25:34 servername kernel: imklog 5.8.6, log source = /proc/kmsg started. Oct 24 10:25:34 servername rsyslogd: [origin software="rsyslogd" swVersion="5.8.6" x-pid="862" x-info="http://www.rsyslog.com"] start

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  • The Primary Cause of Failed IT Projects

    - by Paul Nielsen
    During my career I’ve been a part of dozens of projects. Some I was on from the start, most I came in to help bail out. Some went smooth and were a pleasure to build and maintain and some projects failed (failed being broadly defined as projects that were not completed, or were completed but were a horrid mess – very complex, impossible to maintain, refactor, and a royal pain to keep running.) While there are a number of factors that can contribute to a failed project, in my career it seems the primary...(read more)

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  • Big Ruby/Rails 3 problems

    - by Oluf Nielsen
    Hey i got an White Macbook and, has to go in 10 hours to a Conf. and i having a lot of problems.. First, i wnated to have rails 3.. so i used MacPorts to install Ruby 1.8.7, it worked well ;) So now i was thinking i should nstall rails 3.. but no, no!.. it says.. $ sudo gem install rails --pre ERROR:   Error installing rails:                  activesupport requires Ruby version = 1.8.7. So what can i do? i have 1.8.7 !...

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  • How can I install Ruby on Rails 3 on OSX?

    - by Oluf Nielsen
    Hey i got an White Macbook and, has to go in 10 hours to a conference. And I'm having a lot of problems. First, I wanted to have Rails 3, so I used MacPorts to install Ruby 1.8.7. Tt worked well ;) So now I was thinking I should install Rails 3.. but no, no!.. it says.. $ sudo gem install rails --pre ERROR:   Error installing rails:                  activesupport requires Ruby version = 1.8.7. So what can I do? I have 1.8.7 !

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  • Rails Authentication

    - by Oluf Nielsen
    Hey, i need some help with rails, again! Last it was about Authlogic.. Well I'm gone a bit backward since.. I mean, Authlogic isn't a Authentcate system i like.. So now i wan't you guys to tell me what you think is the best! I going to use it to a project of mine. Where there has to be a few roles like Admin, User and Guest.. So might you guys can tell me what is good and what is bad..?

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