I am testing out the order process for a test webhost package I have already setup in whmcs. I have it set to automatically setup product upon first payment. When the order goes completes whmcs sends out only four emails to the new customer: "Order Confirmation", "Customer Invoice", "Invoice Payment Confirmation" and "Welcome". It does not send out a "New Account Information" email, which should contain the login details for cpanel. I can successfully log into the client area but not cPanel.

I checked the account from my administrator area and I see where it says active and paid also. I have tried several times to setup a test account to see if it would send the email with the cpanel login but it never sends it, though it sends all others. Reply With Quote