Hey all, A friends machine is lagging for about 30 seconds when they highlight 'All Programs'. A gray box popus up where the program menu would be, but it doesnt populate for nearly 30 seconds. This seems to happen if he hasn't open the start menu for a bit.. but if he get's it working once, doing it immediatly afterwards will usually not have the same lag. Assuming computer hardware isn't an issue, any ideas what the problem may be?

Sidenote: He mentioned making desktop shortcuts is taking long as well, does that give any clues?