How to get more detailed reason for Thunderbird crashing?
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                Nick
            
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        Published on 2012-06-05T21:06:26Z
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            2012/06/05
            22:47 UTC
        
        
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crash
|thunderbird
I have a computer (10.04) that was previously running Thunderbird 12.0.1 just fine (installed via apt-get via official PPA). I don't know what happened at the time the problem started since this is a multi-user computer and I was not here. However, every time we try to launch TB, we immediately get a dialog that says:
We're Sorry
Thunderbird had a problem and crashed.
Things I've tried:
- Running 
thunderbirdfrom a terminal produces no output. - I tried 
apt-get remove thunderbird --purgeand then reinstalled - Deleting the user's 
.thunderbirdfolder and launching still results in a crash - Attempting to run 
thunderbird -safe-modestill results in a crash - This problem occurs for all users of Thunderbird on this computer.
 
Is there any way to get more details on why the program is crashing? For example, the specific error that TB is encountering? I tried thunderbird -g but I'm not sure what to do with the debugger.
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