Windows refuses to believe printer is online unless I delete and re-add it

Posted by Marcin on Super User See other posts from Super User or by Marcin
Published on 2012-10-07T19:50:22Z Indexed on 2012/10/07 21:41 UTC
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windows-7

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printer

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network-printer

I have a Canon MP560. It is online, in the sense that (a) I can connect to its internal web server; and (b) if I delete the printer in windows (windows 7), and reinstall it, windows will recognise that the printer is online, and talk to it. In all other cases, the windows and mac computers (purchased last week, running whatever is the latest and greatest mac os) in my household will simply not recognise that the printer is online.

The printer is statically configured to use the same IP address, so that's not an issue.

Because the printer works just fine with windows after delete and re-add, I assume that the issue with the mac is that I haven't installed whatever drivers Macs need to talk to Canon printers over a network.

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