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• Oracle Magazine Sept/Oct 2012 - Security on the Move

  - by Darin Pendergraft

  This month's Oracle Magazine cover story is Security on the Move.  In it, two Oracle IDM customers discuss their impressions of the latest IDM release.  Kurt Lieber from Kaiser Permanente and Peter Boyle from BT discuss how they are using Oracle IDM to enable their business. Click this link to see the latest issue: http://www.oracle.com/technetwork/issue-archive/2012/12-sep/index.html Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In addition to the cover article, the Analyst’s Corner features an interview with Sally Hudson from IDC focusing on IDM issues : http://www.oracle.com/technetwork/issue-archive/2012/12-sep/o52analyst-1735921.html And the Partner Perspectives contains information from our IDM partners Hub City Media, aurionPro SENA, and ICSynergy

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• Reaching Intermediate Programming Status

  - by George Stocker

  I am a software engineer that's had positions programming in VBA (though I dare not consider that 'real' experience, as it was trial and error!), Perl w/ CGI, C#, and ASP.NET. The latter two are post-undergraduate, with my entrance into the 'real world'. I'm 2 years out of college, and have had 5 years of experience (total) across the languages I've mentioned. However, when it comes to my resume, I can only put 2 years down for C#, and less than a year down for ASP.NET. I feel like I know C#, but I still have to spend time going 'What does this method do?', whereas some of the more senior level engineers can immediately say, "Oh, Method X does this, without ever having looked at that method before." So I know empirically that there's a gulf there, but I'm not exactly sure how to bridge it. I've started programming in Project Euler, and I picked up a book on design patterns, but I still feel like I spend each day treading water, instead of moving forward. That isn't to say that I don't feel like I've made progress, it just means that as far as I come each day, I still see the mountain top way off in the distance. My question is this: How did you overcome this plateau? How long did it take you? What methods can you suggest to assist me in this? I've read through Code Complete, The Mythical Man Month, and CLR via C#, 2nd edition -- my question is: What do I do now? Edit: I just found this question on projects for an intermediate level programmer. I think it adds to the discussion (though it does not supplant my question). As such, I'm adding it to the question as a "For More Information".

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• Managed Cloud Services Wins Another Prestigious Industry Award

  - by Dori DiMassimo-Oracle

  Over the last 90 days, Oracle Managed Cloud Services has been the proud recipient of TWO prestigious industry awards for service excellence and customer value leadership.  The most recent award is last month's 2014 Frost & Sullivan Best Practice Award - North America Managed Cloud Customer Value Leadership Award, which rated Oracle Managed Cloud Services as the clear leader versus other providers; Managed Cloud received an "exceptional" rating in 9 of 10 evaluation categories.  The research report  is an excellent look at our industry and what is valued by cloud customers looking for a managed solution.   In April, Managed Cloud was a repeat winner of the Outsourcing Excellence Award - 2014 Outsourcing Excellence Award - Best ITO Infrastructure (Sony Computer Entertainment America).  Last year we won the award for Best Cloud: 2013 Outsourcing Excellence Award - Best Cloud (Take-Two Interactive)  These awards are a great testimony of the transformation of Managed Cloud Services to a true Cloud-based business and a strategic and relevant part of the Oracle Cloud Solutions portfolio.  Frost & Sullivan, in particular, recognizes our vision and our capability of successfully managing business transactions in the cloud.

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• Sharding / indexing strategy for multi-faceted search

  - by Graham

  I'm currently thinking about our database structure and how we modify it for scale. Specifically, we're thinking about using ElasticSearch to provide our search functionality. One common pattern with ElasticSearch seems to be the 'user-routing' pattern; that is, using routing to ensure that any one user's data resides on the same shard. This is great for client-specific search e.g. Gmail. Our application has a constraint such that any user will have a maximum of a few thousand documents, so this pattern seems like a good candidate. However, our search needs to work across all users, as well as targeting a specific user (so I might search my content, Alice's content, or all content). Similarly, we need to provide full-text search across any timeframe; recent months to several years ago. I'm thinking of combining the 'user-routing' and 'index-per-time-interval' patterns: I create an index for each month By default, searches are aliased against the most recent X months If no results are found, we can search against previous X months As we grow, we can reduce the interval X Each document is routed by the user ID So, this should let us do the following: search by user. This will search all indeces across 1 shard search by time. This will search ~2 indeces (by default) across all shards Is this a reasonable approach, considering we may scale to multi-million+ documents? Or should I be denormalizing the data somehow, so that user searches are performed on a totally seperate index from date searches? Thanks for any pros-cons of the above scenario.

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• Sucking Less Every Year ?

  - by AdityaGameProgrammer

  Sucking Less Every Year A trail of thought that had been on my mind for a while Quoting directly from the post I've often thought that sucking less every year is how humble programmers improve. You should be unhappy with code you wrote a year ago. If you aren't, that means either A) you haven't learned anything in a year, B) your code can't be improved, or C) you never revisit old code. All of these are the kiss of death for software developers. How often does this happen or not happen to you? How long before you see an actual improvement in your coding ? month, year? Do you ever revisit Your old code? How often does your old code plague you? or how often do you have to deal with your technical debt. It is definitely very painful to fix old bugs n dirty code that we may have done to quickly meet a deadline and those quick fixes ,some cases we may have to rewrite most of the application/code. No arguments about that. Some of the developers i had come across argued that they were already at the evolved stage where their coding doesn't need improvement or cant get improved anymore. Does this happen? If so how many years into coding on a particular language does one expect this to happen?

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• What kind of hosting do I need?

  - by Robert Smith

  I migrated this question from serverfault. Hopefully this is the appropriate place. I have been trying to answer this question but I haven't found an specific answer to my situation. As I want to pay for what I need, I thought I could get a good answer here. I have a custom made forum (rather than a built-in forum like the ones you can find in plugins, e.g. WP-Forum or phpBB type of software) in Django. I don't want to use Apache and modwsgi because it's usually very memory-hungry and I can't afford a big server. I prefer a combination of nginx and gunicorn which I think is very efficient (maybe you can also tell me what you think about that). I'm expecting to receive 10,000 to 20,000 visits each month with 15,000 to 30,000 page impressions. I have reviewed some cloud services like Amazon EC2 or Rackspace and other more traditional services (Linodo). This site won't use videos or big images and I certainly don't need a huge amount of bandwidth (200GB would be definitely too much). I need shell access so shared hosting is out of the question. What do I need to run a website like that without problems? What about RAM? 256MB would be enough (that's the amount of RAM offered by small instances in Amazon and Rackspace)? Do you know of any alternative to those I mentioned? If you need more information to provide a useful answer, please don't hesitate to ask. By the way, I was told that Linodo is not all that different to Amazon EC2 but this website is supposed to work 24/7, so I can't take advantage of Linodo's flexibility regarding creating and deleting instances. Thanks in advance.

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• Moving domain currently on Google Apps to my own machines

  - by mag

  I own a domain which currently uses Google Apps (it was free back then). Due to recent events I have decided I want to move everything right where I can control the data, which basically means I have the idea of either using a dyndns solution and have at home my own mail server or, better, use an hosted machine to retrieve the mail and the move it via mua to a local machine. My problem is that I know basically next to nothing about DNS and stuff, while I have installed mail servers before. :) [I simply never had the need to work with DNS...] I'd really appreciate if someone could point me in the right direction: what do I need to do to: terminate the Google Apps management of the domain setup dns entries to that mail goes to the new server instead of Google Apps Additionally: if I decide to go the "hosted route" and I put up a machine via a supercheap hosting seller (say, the cheapest OVH one is a few euros a month), how can I tell the world that that machine is the mail server? Of course I would be wise to do a full backup of the mail on Google Apps, and that's easy enough to do by imap (right?).

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• Oracle Tutor - Is Anyone Reading Your Documentation?

  - by mary.keane

  If you are responsible for documenting your business practices, wouldn't it be nice to know if anyone is using the documentation? If the employees find it useful? You might want to consider surveying the users of the documentation on a regular basis. There are a number of free survey tools online (search for "free survey tools"), and you can have a survey ready in a matter of minutes. It's as simple as gathering a list of questions and a list of email addresses. For the questions, here are some suggestions. How often do you access the policy and procedure site? How useful is the site? How easy is it to navigate the site? How often are your questions answered on the site? What suggestions do you have to make the site more useful? You may want to consider just asking a few questions each month so that employees can complete the survey in less than 5 minutes (you'll get more responses). Make sure you have several comment boxes in the survey so that the employees can give suggestions. As the users of your documentation, the employees may have some terrific ideas that will enhance the usability of your policy and procedure site. It would be great to hear your suggestions for how to survey the users of your documentation. Mary R. Keane Senior Development Manager, Oracle BPM and Tutor

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• Will having multiple domains improve my seo?

  - by Anonymous12345

  Lets say I have a domain already, for example www.automobile4u.com (not mine), with a website fully running and all. The title of my "Website" says: <title>Used cars - buy and sell your used cars here</title> Also, lets say I have fully SEO the website so when people searching for the term buy used cars, I end up on the second or first page. Now, I want to end up higher, so I go to the google adwords page where you can check how many searches are made on specific terms. Lets say the term "used cars" has 20 million searches each month. Here comes the question, could I just go and buy that domain with the search terms adress, in this case www.usedcars.com and make a redirect to my original page, and this way when people search for "used cars", my newly bought domain name comes up redirecting people to my original website (www.automobile4u.com)? The reason I believe this benefits me is because it seems search engines first of all check website adresses matching the search, so the query "used cars" would automatically bring www.usedcars.com to the first result right? What are the downsides for this? I already know about google spiders not liking redirects, but there are many methods of redirecting... Is this a good idea generally?

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• Cannot install ia32-lib package

  - by A British Person

  I have several programs that reuquire 32 bit packages (pointing to the ia32-lib package). However, when I try to install it, this happens. spirit@ubuntu:~$ sudo apt-get install ia32-libs Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: ia32-libs : Depends: ia32-libs-multiarch but it is not installable E: Unable to correct problems, you have held broken packages. No big whoop, packages die all the time. I tried a month later however and I still got this error, trying to install the specific package produces this error. spirit@ubuntu:~$ sudo apt-get install ia32-libs-multiarch Reading package lists... Done Building dependency tree Reading state information... Done Package ia32-libs-multiarch is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source E: Package 'ia32-libs-multiarch' has no installation candidate I am no Linux whizz-kid, but this seems to be that the package doesn't exist. I searched for Skype in the software centre (I was told this installs the 32-bit packages) and it does not appear in the software centre, and the downloadable from their website produces an error about - funnily enough - no 32-bit packages. Anyone who helps me will get a medal from the gods with the weight of a thousand planets. Just don't wear it for god's sake.

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• Why is Ubuntu One slow to sync in 11.10, either backup or any sub-folder contents?

  - by pst007x

  I have been trying to sync my documents folder of 1.4GB, it still hasn't worked and it has been syncing for a month. The top level syncs, files and folders in the Document folders, but contents of sub-folders just hang. (Gave up and stopped syncing this folder) However,I have tried using the backup facility in 11.10, to backup to Ubuntu One.... I upgraded my HDD space in Ubuntu One. It has been going now for 24hours-ish and only backed up what looks like a couple of percent. (By the way what an excellent idea to backup to Ubuntu One, if only we could get it to actually work! :-o) The odd thing is I can sync to drop box within hours, rather than months. This is bad, and has been an issue since Ubuntu One's release. I have reported this problem and there were promises in later releases this would be fixed, but it hasn't. Canonical cannot help either... I posted on several blogs, a lot of people have the same problem but no fixes. So do I use dropbox or another service, until it is sorted, as Ubuntu does not seem to see this as an issue, I think a fix will be a long time in coming. (However,I love the potential of Ubuntu One and the integration with the OS) Yes my internet speeds are fine, etc... :-) No firewall (sudo ufw status: STATUS: INACTIVE), No Proxy, etc NB: I have raised this as a separate question to others posted here, because my question relates to Ubuntu 11.10, though I have commented elsewhere for help. Plus my question also relates to deja-dup backup to Ubuntu One. Thanks

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• How to integrate a PHP CMS with paypal so that only users who completed a payment can register and authenticate?

  - by ibiza

  I am currently using a PHP CMS - cmsmadesimple - in order to create a website where services will be sold. I intend to use Paypal 'Buy Now' buttons in order to offer a few packages that will be renewable every 1-month or every 3-months and that grant access to the secure content of the website for a given period of time. Everything is going well so far but I am somewhat at loss for the user registration process as I have a few constraints I would like to use and it would be nice to automate the process if possible. Here are the constraints : User should be able to register to my website and choose a password himself Only users that paid should be able to register Access permissions should be disabled automatically after the service period if the package is not renewed And here is the process which I am thinking of : User clicks 'buy' on my website User is redirected on Paypal and completes the payment The paypal email used to pay should be returned to my server and somehow stored If it is a new email, user needs to register to my website (else if it is a returning customer, the deactivation flag for payment stopped should be removed to give back access) If a user does not renew his subscription, there should be a deactivation flag automatically set to the email used in order to lock access until next payment. Ideally, no human intervention is needed. What is the best way to implement all this? I am a bit at loss. I found this article that explained a few things and even has a nice code snippet, except that I'm not sure where to plug it. Thanks all

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• Reduce weight in healthy way

  - by krnites

  This post is my daily summary of activities that I am going to take to reduce my overall weight by 15 lbs. I am not an overweight person as per my height of 5.11 I have decent weight of 178.4 and good body build. But from a long time(approx 3 month) I am thinking of getting 2-3 abs (note not 6 abs) and reducing my weight to below 170 ( which I was 2 years ago). This post will work as my daily diary of what I ate, what exercises I did, what apps/software I used to monitor my weight loss. Sometime it will not contain much information but some time when I will research will contain information for people who really want to reduce weight. My current target for next few week is to run 2.5 miles everyday under 30 minutes. Eat a lot of fruits and vegetable. No burger or tacos. No meat either fat or lean. And checking body weight after every four hour. Here are reading for today10:00 AM  - 178.22:00 PM    - 178.4I have already ran for 2 miles in 25 minutes, did a little bit of shoulder exercise and had eaten small bowl of vegetable biryani and two bread.I hope this post and all coming post will give the reader the first hand experience of a person who had read every blog and articles related to reducing weight and now trying to do it by implementing all of them by self. My approach will be a healthy way of reducing weight, I am not going to starve my self or going to eat only fruits all day. I will enjoy all the food item that I like to eat and will work hard on my body. This way I will / reduce the weight naturally and will increase the flexibility, durability and immunity of my system /body.

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• How do I use an API?

  - by GRardB

  Background I have no idea how to use an API. I know that all APIs are different, but I've been doing research and I don't fully understand the documentation that comes along with them. There's a programming competition at my university in a month and a half that I want to compete in (revolved around APIs) but nobody on my team has ever used one. We're computer science majors, so we have experience programming, but we've just never been exposed to an API. I tried looking at Twitter's documentation, but I'm lost. Would anyone be able to give me some tips on how to get started? Maybe a very easy API with examples, or explaining essential things about common elements of different APIs? I don't need a full-blown tutorial on Stack Overflow; I just need to be pointed in the right direction. Update The programming languages that I'm most fluent in are C (simple text editor usually) and Java (Eclipse). In an attempt to be more specific with my question: I understand that APIs (and yes, external libraries are what I was referring to) are simply sets of functions. Question I guess what I'm trying to ask is how I would go about accessing those functions. Do I need to download specific files and include them in my programs, or do they need to be accessed remotely, etc.?

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• Problems dualbooting Ubuntu because of UEFI

  - by Koffeehaus

  I have an X-series Asus laptop which I just bough about a month ago. I want to dualboot Ubuntu - Windows. I can easily access LiveUSB with both UEFI enabled and disabled. I heard that there were problems with UEFI, so I disabled it. After I've installed the system I couldn't access it. It just boots to Windows straight. Another unusual thing, that never happened to me before was that the partition editor wanted me to create a BIOS reserved area, which I did, but not at the beginning of the table. Any ideas how to access the Ubuntu partition? As far as I can guess both Windows and Ubuntu have to be both of the same type of boot, either Legacy or EFI. This is not the case of what I have now. So, if I reinstall Ubuntu in UEFI mode that correlates with my Windows type, will I then be able to boot into it? I have a constraint, my laptop doesn't have a CD ROM, so I cannot reinstall WIndows, nor can I move around the Windows recovery partition. This is the boot-repair report : http://paste.ubuntu.com/1354254/

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• Develop in trunk and then branch off, or in release branch and then merge back?

  - by Torben Gundtofte-Bruun

  Say that we've decided on following a "release-based" branching strategy, so we'll have a branch for each release, and we can add maintenance updates as sub-branches from those. Does it matter whether we: develop and stabilize a new release in the trunk and then "save" that state in a new release branch; or first create that release branch and only merge into the trunk when the branch is stable? I find the former to be easier to deal with (less merging necessary), especially when we don't develop on multiple upcoming releases at the same time. Under normal circumstances we would all be working on the trunk, and only work on released branches if there are bugs to fix. What is the trunk actually used for in the latter approach? It seems to be almost obsolete, because I could create a future release branch based on the most recent released branch rather than from the trunk. Details based on comment below: Our product consists of a base platform and a number of modules on top; each is developed and even distributed separately from each other. Most team members work on several of these areas, so there's partial overlap between people. We generally work only on 1 future release and not at all on existing releases. One or two might work on a bugfix for an existing release for short periods of time. Our work isn't compiled and it's a mix of Unix shell scripts, XML configuration files, SQL packages, and more -- so there's no way to have push-button builds that can be tested. That's done manually, which is a bit laborious. A release cycle is typically half a year or more for the base platform; often 1 month for the modules.

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• How do I use an API?

  - by GRardB

  Background I have no idea how to use an API. I know that all APIs are different, but I've been doing research and I don't fully understand the documentation that comes along with them. There's a programming competition at my university in a month and a half that I want to compete in (revolved around APIs) but nobody on my team has ever used one. We're computer science majors, so we have experience programming, but we've just never been exposed to an API. I tried looking at Twitter's documentation, but I'm lost. Would anyone be able to give me some tips on how to get started? Maybe a very easy API with examples, or explaining essential things about common elements of different APIs? I don't need a full-blown tutorial on Stack Overflow; I just need to be pointed in the right direction. Update The programming languages that I'm most fluent in are C (simple text editor usually) and Java (Eclipse). In an attempt to be more specific with my question: I understand that APIs (and yes, external libraries are what I was referring to) are simply sets of functions. Question I guess what I'm trying to ask is how I would go about accessing those functions. Do I need to download specific files and include them in my programs, or do they need to be accessed remotely, etc.?

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• Employers and intellectual property 2

  - by Rick

  I have a question about intellectual property, I am currently a manager in a small manufacturing firm. The owners are driven by greed and don't appreciate the development process of complex machinery and are happy just to send things out half done. I on the other hand think that it should be done properly as breakdown in the field can be costly, embarrassing. They seem to have all of us running around doing most of the work out of hours using the attitude of "Be grateful to have a job" yet no one has a contract or any security or any agreement in place. For a couple of the projects i am using PLC's and doing the code in my own time and the testing during company time, and i am aware that they cannot support their own machines if i left, but as i created the code in my own time who owns it? The have asked my to put in a shutdown code for a maintenance request after a given length of time, could this be classed as criminal damage or anything illegal apart from immoral? (we sell the machines with 12 month warrantee, shut down after) But as time goes on I'm getting rather fed up of the companies attitude toward the client. I am considering keeping the clients as my own and get them to contact me directly In the shutdown code. By doing something like this is a trial version contact me for a full license? I wouldn't feel bad for my current employer as he is not afraid to S***t on people as he has been evolved in numerous law suits and has over 30 failed companies leaving people and customers high and dry, we have took the company this far on the reputation of the workers and and i can see things heading like all the other companies he has owned and taking our reputations with him. So i suppose now i have set the scene, if i code into it to contact me directly in the shutdown could there be any legal impact on me, as i rightly or wrongly think i own the code and designs? Cheers R

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• What's hot in Oracle Premier Support News for Solaris, Storage and Systems - How to Patch!

  - by user12244613

  Struggling with locating patches for Sun products? Can't find your Oracle System Drivers? This question has been raised many times by customers and was the source of a short video in the Oracle System Support Newsletter in February 2012. The transition between SunSolve and My Oracle Support is to change how you think about the type of patch your looking for. For example, in SunSolve you might have typed e1000g if looking for an Enternet Driver.. but entering e1000g will not find anything in My Oracle Support - Patches and Update Menu. As you need to use the Product (Advanced) search which is driven of the Product Name, therefore you need to type "Ethernet" and select the ethernet product you are looking for to locate the patches for this product. Just to recap that video: If you are looking for the e1000g Ethernet Driver - You need to use Advance Search and search for Enternet 1. Log into My Oracle Support - Select Patches and Updates - Select Product or Family (Advanced Search). 2. In the product line enter: Ethernet and select the product name from the menu. 3. Check remove supersede patches - that ensure you only get relevant current patches in the results. 4. Select Search and the results are displayed. Now you have more options to include the platform (Solaris,Linux etc.) if want to further narrow the search. Need more information? Log into My Oracle Support and what a short 90sec video I put together. View the 7 minute Video using Firefox/chrome – It shows searching for individual patches, Solaris, Firmware etc. If you are not receiving the Oracle System Support Newsletter: Option (a) Within My Oracle Support, make document id: 1363390.1 a favourite and revisit it on the 2nd of each month for the latest content. Option (b) By default the Newsletter  is sent to all customers who have logged a Service Request on an Oracle Systems Hardware Product during the last 12months, unless you have opted out to receiving Oracle Communications on your profile on http://oracle.com

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• Creating Engaging Online Experiences is Easy and Intuitive for Marketers with Oracle WebCenter Sites 11g

  - by Christie Flanagan

  Last month, we announced the availability of Oracle WebCenter Sites 11g, the latest release of our web experience management solution. This new release is really geared toward enabling marketers and business users to drive customer acquisition and brand loyalty by simplifying the whole process of creating, managing and optimizing engaging online experiences.  To show you just how this works, we’ve created the video below which takes you through the tasks a typical marketer might execute using Oracle WebCenter Sites to manage their online presence -- everything from page editing to page creation, right on through to optimizing the mobile experience and moderating user-generated comments and reviews is covered here. I hope this video has give you a flavor for just how easy and intuitive it is for marketers and other business users to manage engaging and interactive online experiences using Oracle WebCenter Sites.  To see more about the new release, please check out the recording of our launch webcast. On Demand Webcast - Introducing Oracle WebCenter Sites: Transforming the Online Experience Enabling marketers and business users is a key requirement for creating and managing contextually relevant, social, and interactive online experiences. Oracle WebCenter Sites transforms the online experience into one that is simple and intuitive to manage as a content contributor, encourages interaction between site visitors and their social networks, and provides marketers with automated targeting options for optimizing online engagement. View this webcast now to learn more.

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• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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• SQL Saturday #89 in Atlanta!

  - by Most Valuable Yak (Rob Volk)

  (Yeah yeah, technically it's in Alpharetta, but it's close enough.) Saturday…Saturday….Saturday…. September 17th.  TWO THOUSAND ELEVEN! OK, it's not a tractor pull, but it's even better:  FREE SQL SERVER TRAINING!  They have a bunch of great speakers lined up, and for some reason, me.  (Protip: be good friends with the program committee, have sufficient bribe funds, and if all else fails, lots of alcohol, drugs and a camera.  Ba-ZING!  You too can speak at SQL Saturday!) I will be presenting Revenge: The SQL! in a new and improved SQL Saturday themed presentation.  Actually, it's the same ol' presentation, I just updated the slide theme to match the new SQL Saturday website design.  (Yeah guys, thanks for changing that a month ago.  So much for coasting on the old format.) Of course, you have your choice of three other SQL Saturdays in other cities that day, but come on, you really want to go to this one. #sqlsat89 #sqlsaturday #sqlkilt #sqlpass

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• File browsing on Nautilus extremely slow after upgrade to 12.04

  - by Tobelli

  One month ago I updated (no fresh install) to 12.04. Since then nautilus got extremely slow. When I open a folder that contains many subfolders I sometimes have to wait 4 seconds until everything is displayed. This has never been like that before, in previous versions I could always browse between my files extremely fast. I looked in "additional drivers" and changed from Nvidia current-version-update to the recommended drivers. This drastically increased the performance and speed of file browsing, unfortunately just for a couple of days. Now I am stuck again with the very slow Nautilus. I also tried to install the latest nvidia driver like it was suggested here: http://www.techlw.com/2012/03/install-nvidia-drivers-on-ubuntu-1204.html Did not work at all. Also when using the dash to try to find files it does not respond properly: does not find files or loads for ages until the file is displayed. I am working on an Acer Notebook with Intel® Core™ i5 CPU M 430 @ 2.27GHz × 4 6GB RAM GeForce GT 320M/PCIe/SSE2 64 Bit Ubuntu 12.04

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• How to make a good portfolio for IT student (who loves programming) like me?

  - by Viet

  I am currently a college student, and going to apply for an university in probably next month. Unlike art student who easily put on their works such as models, designs and so on on their portfolio; I am hitting a dead corner trying to find a "creative" way to showcase my work as a programmer. It would be normal if programmer shows his good project with source code and everything else. Well, it should be no problem with actual "good" projects, but all of my projects are crappy (can't help it because I am still student, and don't have much work experience) and I don't even know it's worth to show. Nonetheless, I have learned a lot in only 1 year since I started programming. I am now familiar with Java, PHP, Actionscript3, C#, Objective-C and on my way to learn Ruby. I plan to build a Flash portfolio using Actionscript with Ruby as backend to show what I have learnt. The problem is idea. How to show people that I learned a lot of useful thing? Otherwise I hit the dead end and LOL just show what I have on Github (but i certainly never want that...)

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• What would be a good topic for research on "edge of multiple processors / computers programming" topic?

  - by Kabumbus

  This is a subjective discussion so we can express our dreams and hopes here. A "topic" must be like a task with point to have as end result a software poduct. A "topic" must be mainly about "Software engineering", "Algorithm and data structure concepts" and perhaps "Design patterns". I mean let us try to look what is not already there? What can be developed in fiew month and give a breakthrue / start a new leap / show somethig not realized before in science of f multiple computers programming? What i see is already there: LAN / wire and other infrastractural programms for connecting on device level MPI/ Bit torrent/Jabber protocols / APIs / servers for messaging on top Boost and analogs on evry OS in most languages for multithreading there are lots of CUDA like on computer frameworks for fast calculating on computers GPUs What I personally do not see out there is a crossplatform framework for multiple processes interaction. Meaning one that would allow easy creation of multyple processes running in paralell inside one hoster app on one machine. In level not harder than needed for threads creation (so no seprate server apps - just one lib doing it all) Is there ny such lib and what can you propose for research topic?

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