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• SharePoint: what does "System.Runtime.InteropServices.COMException (0x81071003)" mean?

  - by kpinhack

  Hallo, i've got some code that imports documents into a SharePoint (WSS 3.0 SP1) document-library. That code works most of the time without any problems, but sometimes the document is not imported into the document-library and i get this nasty exception instead. Microsoft.SharePoint.SPException: Unable to update the information in the Microsoft Office document myFileName. ---> System.Runtime.InteropServices.COMException (0x81071003): Unable to update the information in the Microsoft Office document myFileName. bei Microsoft.SharePoint.Library.SPRequestInternalClass.AddOrUpdateItem(String bstrUrl, String bstrListName, Boolean bAdd, Boolean bSystemUpdate, Boolean bPreserveItemVersion, Boolean bUpdateNoVersion, Int32& plID, String& pbstrGuid, Guid pbstrNewDocId, Boolean bHasNewDocId, String bstrVersion, Object& pvarAttachmentNames, Object& pvarAttachmentContents, Object& pvarProperties, Boolean bCheckOut, Boolean bCheckin, Boolean bMigration, Boolean bPublish) bei Microsoft.SharePoint.Library.SPRequest.AddOrUpdateItem(String bstrUrl, String bstrListName, Boolean bAdd, Boolean bSystemUpdate, Boolean bPreserveItemVersion, Boolean bUpdateNoVersion, Int32& plID, String& pbstrGuid, Guid pbstrNewDocId, Boolean bHasNewDocId, String bstrVersion, Object& pvarAttachmentNames, Object& pvarAttachmentContents, Object& pvarProperties, Boolean bCheckOut, Boolean bCheckin, Boolean bMigration, Boolean bPublish) What does this exception mean? And why does it occur only sometimes? Thanks!

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• Registry remotley hacked win 7 need help tracking the perp

  - by user577229

  I was writing some .VBS code at thhe office that would allow certain file extensions to be downloaded without a warning dialog on a w7x32 system. The system I was writing this on is in a lab on a segmented subnet. All web access is via a proxy server. The only means of accessing my machine is via the internet or from within the labs MSFT AD domain. While writing and testing my code I found a message of sorts. Upon refresing the registry to verify my code changed a dword, instead the message HELLO was written and visible in regedit where the dword value wass called for. I took a screen shot and proceeded to edit my code. This same weird behavior occurred last time I was writing registry code except on another internal server. I understand that remote registry access exists for windows systems. I will block this immediately once I return to the office. What I want to know is, can I trace who made this connection? How would I do this? I suspect the cause of this is the cause of other "odd" behaviors I'm experiencing at work such as losing control of my input director master control for over an hour and unchanged code that all of a sudden fails for no logical region. These failures occur at funny times, whenver I'm about to give a demonstration of my test code. I know this sounds crazy however knowledge of the registry component makes this believable. Once the registry can be accessed, the entire system is compromised. Any help or sanity checking is appreciated.

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• Why does Outlook 2007 lose connection to Exchange when Windows 7 64-bit turns off display?

  - by Greg R.

  The problem: When Windows 7 puts the display to sleep, Outlook 2007 and also Microsoft Office Communicator 2005 lose the connection to the Exchange server. When I unlock the computer, Outlook is logged out of Exchange and prompts me for credentials (although usually I have to restart Outlook to get it to reconnect). The network connection is still active, e.g. other applications don't lose their connection to the network or Internet when Windows 7 puts the display to sleep. I'm using a Dell E5400 notebook running Windows 7 Enterprise 64-bit with Outlook 2007 connecting to a corporate Exchange server (not sure if it's Exchange 2007 or 2010). The Dell is typically docked and connected via DVI (through the dock) to two Dell monitors. The Power Options in Windows 7 are set as follows: Turn Off The Display: 15 minutes Put The Computer To Sleep: never Those are the "Plugged In" settings but the problematic behavior is the same when running on battery. When Windows 7 turns off the display, it automatically locks the computer. E.g., I have to re-enter my credentials to access the machine. This is per corporate policy. The equivalent set up on my previous Dell notebook running Windows XP SP3 did not result in this problem with Outlook 2007 or Office Communicator 2005 connecting the very same exchange server. The problem began when I switched to the new Dell E5400 with Windows 7.

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• How to diagnose remote assistance problem

  - by cantabilesoftware

  I have a long standing issue with remote assistance between a home and work PC. My wife and I both use MSN messenger and I used to be able to control her PC at home via MSN Remote Assistance. Some time ago however this stopped working and I don't know why. We're both running the latest versions of MSN Live Messenger and I've checked the appropriate firewall ports are open, but it still doesn't work and MSN just says something useless like "The person isn't responding". Any suggestions for how can I diagnose this? More info: I just tried direct Remote Desktop between work PC and home PC and it works fine - so I presume all the appropriate ports are open. Just Remote Assistance doesn't work. I'd like to get RA working so I can demonstrate how to do things remotely. With Remote Desktop the person at the other end gets booted off and can't see. With Remote Assistance they can follow along step by step. Some comments below suggest using other solutions, which is fine and do work, but there must be a way to diagnose RA and get it working. Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. So I guess this must be a problem with our network configuration at work. I've checked that 3389 is open on firewall on office router and remote desktop works both ways.... just not remote assistance. I've read that remote assitance won't work if client and server are both behind Non-UPnP/NAT routers. If one has UPnP it's supposed to work. Office router doesn't have UPnP enabled but my home one does. I've also scoured the event logs on both ends, nothing noteworthy - unless I'm looking in the wrong spot). Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging me. The question is only about Remote Assistance, no need to propose solutions based on other programs.[/edit by Gnoupi]

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• RRAS Problem routing to central site from RRAS server only?

  - by TomTom

  Given is an office connected to headquarters using a RRAS bridge (2 virtual machines using RRAS to route between the two networks). Naming: The office is A, the RRAS on A is a-lnk. THe headquartters is B, b-lnk the RRAS machine there. The VPN works perfectly - machines can ping and work between the sites. Domain controllers on both ends replicating, DFS working, remote desktop working. All in all... everything is fine. EXCEPT: a-lnk itself can not reach any machine in B. This would normally not be troublesome (noone ever does anything on a-lnk), but there are two exceptions: * a-lnk is supposed to get it's license from a KMS in B, so not being able to reach B means it is not prolonging. * a-lnk is supposed to pull updates from a WSUS in B - and not being able to reach B means - no updates. Given that thigns work (and security is a minor issue - A-lnk is not reachable from the internet as it is behing a NAT hardware anyway) this got not handled for months. I just wan to get this item ticked off now. Anyone an idea what this is? It definitely is not a "dns does not work" or "routing in general is bad" item, as any computer in A can connect to any computer in B, and the other way arount - only the RRAS computer itself seems to do something really awkward. Platform for both: 2008 R2 standard.

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• Is Cloud Print to blame for my inability to print?

  - by VarLogRant

  I have just moved to the Chrome beta (first 9.something and currently 10.0.648.127) on my Windows 7 64-bit machine, and my good web browsers (Firefox Beta and Chrome) can no longer print, and neither can Komodo Edit. The problem seems to have started when I tried to enable Google Cloud Print. Frustratingly, I can still print from IE 9 RC, and also from other machines in the office, which means the problem is entirely on this Windows machine. When I try to print from Chrome, first time I get the printer dialog, and once I click print, it waits, then pops up "Something went wrong", and each time after, it pops up with "No Printer Found". Under Firefox, I get "An unknown error occurred while printing", as does Komodo. I have printed from these applications before, and have even printed from Google Cloud Print. Once. But then it stopped. I really don't know where to go next in debugging this thing, and the Google results I see tend to be from 2007. I'm not ready for the paperless office yet, so please help!

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• Issues with VPN functionality

  - by Xorandor

  I've been working on setting up VPN connectivity to our office location. We bought a Cisco WRV210 which have a builtin VPN server. Cisco has some software QuickVPN, which is not as quick and easy as I had thought. I've had mixed experiences on different machines with connecting. Instead I configured an IPSec VPN tunnel following a guide from TheGreenBow here http://www.thegreenbow.com/doc/tgbvpn_cg_linksys_wrv200_en.pdf I followed their instructions and tried out an evaluation of their software, and VPN connection should be working ok. I'm able to do RDP to a machine on the network (using IP address, not machine name) and ping the router etc. What I'm trying to solve are two things: It's not like I'm "really" on the network. Or at least I'm restricted to some degree when going through the VPN. I can't access a machine on the network using machine name, only IP. I can't ping a machine, but the router just fine. Could this be that something is not set up properly? If so, I can ofcourse supply additional information. Second, when I log onto the VPN, I would really like my outgoing connection to go through the internet connection of the remote location. Basically if I connect to the VPN I want my outgoing IP to be that of the remote location's (needed for some IP resctrictions on some of our servers). At a previous work location it worked like this when we connected to our office VPN over PPTP and the builtin windows VPN client. I'm not a huge expert on the topic, so any hints will be appreciated.

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• Microsoft Access: computer freezes when user tries to update record

  - by CarlF

  A colleague and I have developed an Access 2003 database which is used throughout our department. Currently about four dozen people do data entry using one of two very similar forms. If 47 of us use them, they work perfectly. If Mr. 48 clicks the "Save" button, Windows XP freezes and a hard reset is needed. The problem has to be on his specific computer (Dell latitude D630) and not in the code because this problem only affects him. Complicating the matter: I don't work for IS, and this project is not supported by IS. If I'm going to get our tech support to fix the problem I had better be able to explain exactly what to do and how to do it, because they aren't going to invest any resources. I don't even have admin rights on the computer (and neither does its regular user). I've asked him to bring his laptop the next time he visits my building. (Just to make matters worse, he doesn't usually work in the same location as me or the other developer.) Any suggestions on debugging the problem? My first try will be to uninstall and reinstall Office, which I can do using corporate utilities without being admin. Note: yes, those are old versions of Office and Windows. We expect to upgrade later this year.

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• How to implement a virtual server running Ubuntu inside a fileserver in windows?

  - by user541445

  I work in a company that has some limitations regarding their budget. They need client/server aplication. I can code the aplication, I've made mini tests on primordial applications that work. The thing is that they only have fileservers, and the application they need must be concurrent compliant, so the database must be in their local network (Fileserver is the only choice). So far, I have explored almost any option available, starting with: Desktop databases. Access (We have a license)(But concurreny is just not effective, besides it's a windows software, yuck). Sqlite (Nice, but since the information they manage is a lot, I've performed some concurrency tests with INSERTs and doing SELECTS at the same time). It fails, somehow it just stops inserting. Open office Base (I dismember a base office only to see that it was a file mode HSQLDB). I've tried, not concurrent at all. Etc (You name the Open source Desktop Database manager, and yes, I've tried that one.) Server databases Call me a stubborn person, but reading some server databases documentation say that their databases will work in a file mode. I've tried a lot of products. Postgres, MySQL, FireBird, H2, Derby, Oracle Express, IBM DB2 Express, etc. So, I really need a hand here, I've been doing this install/delete/depression thing with a lot of databases for 3 weeks, until I got with a crazy idea and I just came here to express it. So, my question comes down to this: Installing a light virtual OS software like Virtual PC and then installing in there a Server OS like an Ubuntu server inside that virtual software will work? Will it work 24/7 or when I close the virtual pc software? Will this work in a fileserver? Any suggestion, answer, critic to the place I work, crazy new concurrent database that will work in fileserver will be most than welcome.

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• IPSec tunnelling with ISA Server 2000...

  - by Izhido

  Believe it or not, our corporate network still uses ISA Server 2000 (in a Windows Server 2003 machine) to enable / control Internet access to / from it. I was asked recently to configure that ISA Server to create a site-to-site VPN for a new branch in a office about 25 km. away from it. The idea is basically to enable not only computers, but also Palm devices (WiFi-enabled, of course), to be able to see other computers in both sites. I was also told that a simple VPN-enabled wireless AP/router (in this case, a Cisco WRV210 unit) should be enough to establish communications with the main office. To be fair, the router looks easy to configure; it was confusing at first, but further understanding of how site-to-site VPNs work cleared all doubts about it. Now I need to make modifications to our ISA Server in order to recognize the newly installed & configured "remote" VPN site. Thing is, either my Googling skills are pathethically horrible, or there doesn't seem to be much (or any, at all) information about how to configure an ISA Server 2000 for this purpose. Lots of stuff on 2004, of course; also, I think I saw something for 2006. But nothing I could find about 2000. Reading about 2004, it seems that the only way I can do site-on-site with a Cisco router (read: a non-ISA-Server machine) is through something they call a "IPSec tunnel". Fair enough. However, I can't figure for the life of me how could I even start to find, leave alone configure, such a thing. Do you, people, happen to know how to do IPSec tunelling on a ISA Server 2000, so I can connect to a Cisco WRV210 VPN-enabled router, and build a site-to-site VPN for both networks? Or is this not possible at all? (Meaning I should change anything in this configuration to make it work...)

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• SharePoint, Exchange and Incoming Emails Without Directory Management Services

  - by Nariman

  Trying to keep this as simple as possible. We've already created the email accounts that we need (e.g. account[1-20]@domain.com) on Exchange/AD. We'd like to now enable incoming emails on SharePoint 2007 lists corresponding to these accounts. My thinking is we don’t need to configure Directory Management Services [2] – the architecture will be simpler without it and the application doesn’t require these services. However, we still need to route messages from Exchange to either local SMTP services (via the connector described in the articles below) or by user-specific drop-folder settings (if permitted by Exchange). So the question is: can we instruct Exchange to use a drop folder just for accounts account[1-20]@domain.com? or do we need to change the accounts to account[1-20]@sharepointsmtp.domain.com and re-route those message to the local SMTP service that will drop them on disk? I've read the material below. [1] - http://www.combined-knowledge.com/Downloads/2007/How%20to%20configure%20Email%20Enabled%20Lists%20in%20Moss2007%20RTM%20using%20Exchange%202007.pdf http://social.msdn.microsoft.com/Forums/en/sharepointdevelopment/thread/91e0c3d2-afe6-469d-b1bc-6ae7a9aa287e http://gj80blogtech.blogspot.com/2009/12/configure-incoming-email-setting-in.html http://www.jasonslater.co.uk/2007/08/10/configuring-incoming-mail-on-moss-2007-and-exchange-2007/ http://technet.microsoft.com/en-us/library/cc262947%28office.12%29.aspx http://technet.microsoft.com/en-us/library/cc263260%28office.12%29.aspx [2] – http://graycloud.com/sharepoint/incoming-mail-configuration-what-permissions-are-require-t39483.html

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• PowerPoint 2007 slides are only partially converted to PDF since SP3

  - by Tim Pietzcker

  EDIT: Microsoft support has confirmed that it's a bug with PowerPoint 2007 SP3. I have recently encountered a problem with the "Save as PDF/XPS" add-in for PowerPoint 2007. When I use "Save as PDF/XPS" to create a PDF version of my presentation, some slides are only partially included in the resulting PDF file. For example, this: (download the PPTX file here) is reduced to this (in Adobe Reader X or Acrobat Pro X (both 10.1.1)): (download the PDF file here) So far, I have only encountered this with slides that contain animation elements, but which part of the elements remain in the PDF version appears not to have anything to do with the order in which the animated elements appear, so that might just be a coincidence. Update: The problem persists even if I "un-animate" the slides (removing the animation but leaving the previously animated elements intact). When viewing the affected slides in Acrobat Reader, it sometimes complains about the file containing invalid elements, and that I should complain to whoever generated the PDF file... Update 2: I have just installed Office 2007 on a new Windows 7 x64 PC. With the original Office version (12.0.4518.1014 MSO 12.0.6562.5003), a correct PDF file is generated. After installation of SP3 (12.0.6606.1000 SP3 MSO 12.0.6607.1000) a corrupt PDF file is generated. Today's Microsoft Updates (to PowerPoint version 12.0.6654.5000) haven't changed anything, by the way. Update 3: I have opened a tech support incident with Microsoft. They have confirmed the "limitation", as they called it, and it is indeed limited to 2007 SP 3 only. They are going to pass it on to the developers but they can't say when or even if a fix would be forthcoming, so I guess I'll upgrade to 2010...

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• Terminal Server in Windows Server 2003

  - by Hemal

  I have a confusion regarding what I am doing here. At present I have a Windows Server 2003 server with SP2. I have assigned RAS/VPN server role to it (through Manage my server wizard) and in my router, I setup the IP address of my RAS/VPN server as PPTP server. Staff leave their workstations ON all the time and access them from home through RDP. They first connect thorugh VPN & in the RDC they simply type their respective IP or computer name to access the office network from home. Everything works fine so far except: Staff have to leave compuers always ON in the office Speed is very slow depend how many staff members access the VPN network I was told to install and configure Terminal service to improve this situation. I already added TS Role in the server but I don't know how to clients can access the TS server from home or remote location. I really appreciate any good links or guidence from the experts in this group regarding this. Thank you in advance for any replies!

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• Word 2010 creates multiple processes... sometimes

  - by Bill Sambrone

  I've run into a strange behavior when I migrated our users from Office 2007 / Vista to Office 2010 / Windows 7 (all 32-bit). They use a web based document management system called NetDocuments which stores all their .doc/.docx files. Generally, when they click on a doc from the browser window it fires up Word and opens the doc. Word has an add-in in it from NetDocs as well so it can upload the changed document directly back to the NetDocs server. I get a phone call when Word crashes, and every single time it has crashed I have witnessed multiple winword.exe processes running in task manager. I used process explorer to see what created the process, and it is all Internet Explorer. So far I have rolled them back to IE8 and the problem happens less frequently, but it still happens. When I try to duplicate the problem, I can make it happen sometimes if I open multiple documents very quickly. Using lightning fast alt-tab reflexes, I DO see that a 2nd WinWord process is created when a user clicks on a document, then it closes once the document is open. I think what is happening is that the secondary WinWord process that does some sort of NetDocs voodoo is getting stuck open. This behavior is new to Word 2010 / Windows 7 and google searching isn't coming up with much. I have seen a few posts that this is a known issue in certain circumstances and there is no "fix", but I thought it would good to ask others on this. Thanks!

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• Simplest DNS solution for remote offices

  - by dunxd

  I look after a bunch of remote offices that connect via VPN - a Cisco ASA 5505 in each office acts as Firewall and VPN end point. Beyond that we keep things as simple as possible in the offices to minimise the support burden. We don't have any kind of server except in offices large enough to justify having someone dedicated to IT. Basically there is the ASA, some computers, a network printer and a switch. One of the problems I am seeing in a lot of offices is that DNS requests looking up hosts inside our network often fail - I'm assuming timeouts due to the offices internet connection (they are all in developing world countries) having some sub-optimal qualities (e.g. high latency caused by VSAT segments, or packet loss. The obvious solution to this is to have some sort of local DNS service that can serve local requests - so I think it would need to do zone transfers from our Microsoft Windows 2008 R2 DNS servers at HQ. However, simply installing Windows Servers in each office is both expensive, and creates a support burden. This got me thinking about pfsense/m0n0wall on embedded devices - those can act as a DNS server, and could be configured at HQ and sent out as just something that needs to be plugged into the network and can then be forgotten about by the staff locally. Maybe there are some alternatives to the ASA 5505 that include some DNS functionality. Has anyone here dealt with the problem, either using some kind of embedded device, or found some other solution? Any gotchas or reasons to avoid what I have suggested?

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• Windows desktop virutalization instead of replacing work stations

  - by Chris Marisic

  I'm head of the IT department at the small business I work for, however I am primarily a software architect and all of my system administration experience and knowledge is ancillary to software development. At some point this year or next we will be looking at upgrading our workstation environment to a uniform Windows 7 / Office 2010 environment as opposed to the hodge podge collection of various OEM licensed editions of software that are on each different machine. It occurred to me that it is probably possible to forgo upgrading each workstation and instead have it be a dumb terminal to access a virutalization server and have their entire virtual workstation hosted on the server. Now I know basically anything is possible but is this a feasible solution for a small business (25-50 work stations)? Assuming that this is feasible, what type of rough guidelines exist for calculating the required server resources needed for this. How exactly do solutions handle a user accessing their VM, do they log on normally to their physical workstation and then use remote desktop to access their VM, or is it usually done with a client piece of software to negotiate this? What types of software available for administering and monitoring these VM's, can this functionality be achieved out of box with Microsoft Server 2008? I'm mostly interested in these questions relating to Server 2008 with Hyper-V but fell free to offer insight with VMware's product line up, especially if there's any compelling reasons to choose them over Hyper-V in a Microsoft shop. Edit: Just to add some more information on implementation goals would be to upgrade our platform from a Win2k3 / XP environment to a full Windows 2008 / Win7 platform without having to perform any of that associated work with our each differently configured workstation. Also could anyone offer any realistic guidelines for how big of hardware is needed to support 25-50 workstations virtually? The majority the workstations do nothing except Office, Outlook and web. The only high demand workstations are the development workstations which would keep everything local.

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• What is it safe to let Revo Uninstaller cleanup leftovers?

  - by msorens

  I have been a user of Revo Uninstaller (free) for sometime and find it does a very good cleanup job with typical applications. Today I wanted to clean up my machine a bit more so I proceeded to remove Visual Studio 2005 with Revo Uninstaller. The VS installer removed the app with no issues, then Revo reported about 20,000 leftover registry keys. I am used to basically just see Arpcache and Muicache... since I am not a registry expert I had no clue about most of the 20,000 listed. So I backed up the registry then let Revo remove the 20,000. It next reported about 1500 leftover files which included my Microsoft Office applications(!) that I knew it should not be touching. So I did not delete any files with Revo. Suspecting that some of the removed keys were also Office-related, I tried to open Word and Excel, both of which knew something was up, as the installer kicked in (albeit just briefly) for each of them. At this point, since I knew there were issues, I just restored the registry and I am now (seemingly) running OK. My question, then: When is it safe to trust Revo Uninstaller? As a seasoned software professional, my own answer to this would be the obvious "When the keys it reports are something you understand and know are safe to delete" but then that makes Revo of little use except to registry experts, does it not...?

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• Implementing an isolated guest WLAN via IPSec VPN on Windows

  - by sysadmin1138

  We are attempting to set up a guest WLAN network that is isolated from the rest of our network. This is proving difficult due to a couple of technical reasons. My first choice was to use a separate VLAN, on which our Firewall's handy WLAN port would handle DHCP, DNS and the network isolation we need. Unfortunately, due to the fact that our main office and our Internet connection itself are in different locations connected by way of a Metro Ethernet connection, I'm at the mercy of our ISP for VLAN transit. They won't pass a second VLAN between our two sites. And my hardware doesn't support 802.1ad "Q-in-Q", which would also solve this problem. So I can't use the VLAN method for isolation. At least not without spending money. As our Firewall can handle IPSec site-to-site VPN connections, I hope it is possible to connect a Server 2008R2 (standard) server I have in the office location to the WLAN and provide gateway services to the firewall. Thusly: Unfortunately, I don't know if it is possible to connect the two this way. The firewall has a pretty flexible IPSec/L2TP implementation (I've used it to connect iPads in the wild), but is neither Kerberized or supports NTLM. The Connection Security Rules view on the Windows server seems to get close to what I think needs to be done, but I'm failing on figuring out how to get it to do what I need it to do. Is this even possible, or do I need to pursue alternate solution?

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• Create a PDF that defaults to flip on short edge when printed double-sided

  - by user568458

  We're creating a 2-page PDF brochure with a target audience who will print it on their regular office or home printers. If it is printed on a double-sided printer (common in offices), it'll come out correctly if set manually by the user to "Flip on short edge", but will come out with the second page upside down if default settings are used (flip on long edge). Our target audience aren't very tech-literate, and we've found that even within our own office network there is variation in the location of the 'Flip on short edge' setting - so it isn't realistic to give everyone who downloads the PDF instructions on how to change this setting or to expect everyone to find out how to change the setting off their own backs. So, when creating a PDF (ideally using Adobe InDesign or Acrobat, but if other software or hacking is needed that's fine...), is there a way to configure the PDF file itself so that when printed double-sided with default settings, it flips on the short edge? If possible, it'll be useful supplementary info to know how reliable any such methods are across different PDF readers (e.g. Adobe Reader, Acrobat, Mac Preview, inbuilt browser readers (e.g. chrome), FoxIt, etc). If questions about content creation like this aren't a great fit here, feel free to migrate it to the graphic design stackexchange site - this question seems to fall half way between the two sites

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• Small business server 2011 standard - applications randomly closing for remote desktop users

  - by Ash King

  Small business server 2011 standard - applications randomly closing for remote desktop users I have an issue where when you are connected through remote desktop (doesn't matter whether you have administrative rights or not). What happens: Any application that you run (outlook, word, excel, notepad, cmd etc..) the application will randomly crash and produce an error as such: Faulting application name: EXCEL.EXE, version: 14.0.6112.5000, time stamp: 0x4e9b2b30 Faulting module name: ieframe.dll, version: 8.0.7600.16930, time stamp: 0x4eeb0187 Exception code: 0xc0000005 Fault offset: 0x0000000000131e03 Faulting process id: 0x3d4c Faulting application start time: 0x01cecf3491388e43 Faulting application path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE Faulting module path: C:\Windows\System32\ieframe.dll Report Id: 1c06abd4-3b2b-11e3-bd8d-001999b270e9 I noticed the ieframe.dll, but its not constant for every application that crashes, e.g.: Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b6c0 Faulting module name: PSTOREC.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4a5be02a Exception code: 0xc0000005 Fault offset: 0x000007fef39c7158 Faulting process id: 0x43f8 Faulting application start time: 0x01cecf33fe5eec26 Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE Faulting module path: PSTOREC.DLL Report Id: 0c0f5934-3b2b-11e3-bd8d-001999b270e9 I am unable to perform a sfc /scannow command due to the cmd.exe crashing as well.. I have performed a virus scan on the server which did originally pick up 5 viruses: riskware.tool.ck -> File riskware.tool.ck - > Memory Process trojan.agent.bdavgen -> File trojan.agent -> File HiJack.comsysapp -> Registry Data But after removing these and rebooting the machine we have had no luck Has anyone else ever come across this issue before? Also to elaborate it is happening as frequently as every minute.

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• How can I move linked Word/Excel files without breaking the links under Windows 7?

  - by DOUG NEEDHAM

  I currently operate under Windows XP and have multiple links between my Word and Excel files. I have to upgrade to Windows 7. When the .doc and .xls files are converted to .docm and .xlsm, respectively, the links no longer work. The Word document is still attempting to point back to the old .xls file rather than the new file. Also, creating new links between Word and Excel within Office 2010 doesn't seem to work. I create the new link, switch it from "Auto" to "Manual" and everything works fine. But when I copy the files to another folder, the Word document is still trying to link to the file in the previous folder rather than the new folder. This always worked in Windows XP. I've been using linked Word/Excel documents for 10+ years and have never really had a problem. I'm very careful to maintain Word and Excel filenames when moving the files to a new folder. The process has always been to 1.) move the files, 2.) update the links, 3.) rename the files, and 4.) update the links again. It's my understanding that under Windows XP, links between Word and Excel are relative. But under Windows 7 (and Office 2010?), those same links become fixed.

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• Having problems VPN'ing into our Windows server network.

  - by Pure.Krome

  Hi folks, When two people (on their notebooks) try to VPN to our office, only the first user gets a connection. the second user always times out. Is it possible for VPN to allow two or more people, using / sharing the same EXTERNAL PUBLIC IP to connect/authenticate? Now for some specifics (cause those two statements are very broad). I'm not in the IT Dept. I'm a developer. Our IT Dept don't really care (sigh) so it's up to me to fix this crap. Our office is all Microsoft shop stuff - servers and clients. We also have a firewall (watchguard brand?) and some other crazy setups (yes i know, it's very vague :( ). So i'm wondering - is it possible for multiple users, from the same public IP, to connect via VPN to a windows server? i'm under the impression - yes. But it is possible that this only happens when the clients (who are all behind the single, public IP .. otherwise they will have their OWN ip's) need to have UPnP running or something? this is killing me and i need to start asking the right questions cause these guys don't know what they are doing and i can't work without this happening. I know this is a vauge question with so many 'if-what's-etc' but maybe some questions/suggestions from you guys might start to lead to solving this problem. EDIT: Network Connection: WAN Miniport (PPTP)

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• Prevent Outlook 2010 Insert Picture resizing image

  - by Rup

  When I "Insert Picture" a JPEG in Outlook 2010 it automatically resizes the image and, I think, recompresses it too. I realise this would be useful for photographs or for people who try to email 1MB BMPs but I would like to email around an image at the original pixel size without recompression. Is there a way to turn this off, or better still choose settings for each image insert? I found this page in the Office help. It's for Word, PowerPoint and Excel not Outlook but points you at File, Options, Advanced, Image Settings. There's no equivalent section in Outlook. I know Outlook uses Word as its editor so I've looked at Word's settings but there isn't an 'original size' here: there's only 'turn off image recompression' and pick target DPI from 96, 150, 220. I guess Office is finding a DPI value in the JPEG file and scaling it up or down to match this setting. I can't find an equivalent option in Outlook's options menu but there's so many settings and pop-up dialogs I may have missed something. Picture Format, Reset image size resets the image to the rescaled version, not the original. I can't see a way to edit a pixel value into size values in the image properties after insert. Thanks! I realise I can probably achieve this by editing the image metadata in PhotoShop elements or similar but there ought to be a way without editing the file? This is new behaviour in Outlook 2010; 2007 didn't do this.

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• Intermittently uncommunicative subnets

  - by mhd

  Last week proved me a veritable Cassandra: I've always said that it's a bad idea to have only one firewall/router, without a backup or failover. And thus our Cisco PIX went haywire, refusing to route properly. And of course, the only one available here on short notice is me, and while I'm quite grounded in Linux, I'm really a developer not a sysadmin (the fact that this hit me on sysadmin appreciation day is a bit ironic). Anyway, this weekend I tried to hack up a temporary solution: I used an old server with enough NICs (two built-in, four on a card) to serve as a gateway and firewall. Due to some problems with the raid controller, I got only two router distros running, and between Untangle and Ebox I decided for the latter. Now everything is quite okay. I've got all the different subnets we've got here (all with separate switches) talking to each other and even to the internet (Cisco 2800 router, T1 lines). But from time to time (20-60 minute intervals), I get a total routing failure. Our main, office subnet can't talk to our server subnet and can't connect to the internet. This is not the end of a gradual slowdown, either everything's working perfectly or I get a total lack of communication for about two minutes each time. Now I'm a bit at wits end what to check. At least with the default EBox setup, nothing in /var/log shows anything weird and it doesn't exactly have lots of built-in monitoring tools. So I'm hoping someone here could give me some pointers about what to look out for. I did change the ethernet cable from the office switch to the firewall, with no results. I might change switches, although within the switch it seems to work ok enough. Edit: I'm not sure whether this is the sole cause of the problem, but after I noticed a few DHCP entries just before the last drop of connectivity, I tried to reproduce that. And alas, whenever I renew a DHCP connection, I can't access other subnets anymore. Running ISC DHCPD 3.0.6.

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• Connect two networks

  - by Meek Barrios

  Connecting two different offices with a wireless link and linux boxes. Hardware: 2 CISCO RV42, 2 Dual Homed Linux Boxes running debian, 2 2Wire and 2 AirMax 5 Configuration is: Office A LAN A (10.1.1.0/24) -> RV42 A (WAN1 - 10.1.1.254) -> 2Wire A (Internet) LINUX A ( ETH0 (LAN) 10.1.1.253, ETH1 (LINK) (10.1.3.3) Wireless Link --- AirMax A <-> AirMax B connected as Wireless Bridge Office B LAN B (10.1.2.0/24) -> RV42 B (WAN1 - 10.1.2.254) -> 2Wire B (Internet) LINUX B ( ETH0 (LAN) 10.1.2.253 -> ETH1 (LINK) (10.1.3.4) Network configuration is: LAN A - Default Gateway 10.1.1.254 RV42 A - Static Route 10.1.3.0/24 on 10.1.1.253 Static Route 10.1.2.0/24 on 10.1.1.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux A - ETH0 10.1.1.253 netmask 255.255.255.0 gw 10.1.1.254 ETH1 10.1.3.3 netmask 255.255.255.0 gw 10.1.3.1 AIRMAX A - 10.1.3.1 netmask 255.255.255.0 gw 10.1.3.1 LAN B - Default Gateway 10.1.2.254 RV42 B - Static Route 10.1.3.0/24 on 10.1.2.253 Static Route 10.1.1.0/24 on 10.1.2.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux B - ETH0 10.1.2.253 netmask 255.255.255.0 gw 10.1.2.254 ETH1 10.1.3.4 netmask 255.255.255.0 gw 10.1.3.2 AIRMAX B - 10.1.3.2 netmask 255.255.255.0 gw 10.1.3.2 Both linux have ip_forward set to 1 and the following on the iptables: iptables -F iptables -X iptables -P FORWARD ACCEPT iptables -P INPUT ACCEPT iptables -P OUTPUT ACCEPT I can ping from Linux B any ip on 10.1.1.0/24 segment and on linux A any ip on 10.1.2.0/24 segment however I cannot connect to HTTP or FTP on those machines. From LAN A I cannot see any other network. I'm looking for some advice for this configuration or a better solution. Regards

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