crm analytics - Page 102

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- by user763198

Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:105%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:major-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:major-latin; mso-fareast-language:EN-US; mso-bidi-language:EN-US;} l ????????? ??????Help ??????? Table of Contents? ????Certification? ??,????????: My Oracle Support Help - Certifications (Doc ID 870956.5) l ????????? ?????????????????????????,???My Oracle Support Help - Certifications (Doc ID 870956.5)????????????????????,??? Global Customer Support ????? l ??????????? ????????????: http://www.oracle.com/support/contact.html l ???????????? ????????????: https://shop.oracle.com/pls/ostore/f?p=dstore:home:0:::::&tz=8:00 ????????????????,???? “Contact Us” ??? l ???????,??? Export ??? ???????: 1. ???????,????,????Copy Selected Row,??Actions?????Copy Selected Rows? 2. ??????spreadsheet,??????? email ???? ?????????????table ??,????table ??,????Printable View????????????????,?????????????? ????tables????Export??, ??????export???????CSV???? ??:???Printable View ?Export?????????,??????????????? l ?????????? ?Oracle Education ??????????: http://education.oracle.com ????????????? ???????????,???Oracle Education ??(????????????)? l ????? License codes/Keys? http://www.oracle.com/us/support/licensecodes/index.html ?????????License Codes ?????????????(?????),????????????????????Oracle license code ?????????,????Customer Support Identifier (CSI)? l ???Software Delivery Cloud ????????? ???Software Delivery Cloud ???????? (Doc ID 1070969.1) ??? http://edelivery.oracle.com/ ,Oracle Software Delivery Cloud. ??“Sign In/Register” button. ??Terms & Restrictions ????Continue ????????,????Go ????????Continue ????????? l ??????Oracle.com ???? 1, ? www.oracle.com 2, ???????“Help” 3, ?????,???“Oracle.com login FAQ” 4, ???????????? 5, Oracle.com ???????????? l ????CRM Ondemand ????? ?CRMOD ??,????????: (i) CRMOD ??????: http://www.oracle.com/us/products/applications/crmondemand/support/customer-care-support-337680.html (ii) CRMOD ?????????,?????????????????: https://ebusiness.siebel.com/odcustomercare/contact/contact_cc.asp l ???? Oracle Software Delivery Cloud ??? ????Oracle Software Delivery Cloud – ??Oracle ??????,???/????????email ???????? ???????: 1. ? www.oracle.com ?????Single Sign-On (SSO) ?? 2. ?????"Account" 3. ????,?? "Please verify account(?????)" ,????????????email ID 4. ????????,???????? l ???My Oracle Support??????Oracle Database Patchset ? 1. ?????? 2. ??Product ?Product Family: Oracle database. 3. ????:? Oracle 10.2.0.4. 4. ????:?Microsoft x64 (64-bit). 5. ??????: Patchset/Minipack. 6. ?? Go. l ?????????????FTP ??? ???? CD/DVD ? FTP ??: ???My Oracle Support ( https://support.oracle.com ) ???????Contact Us?? ???????????? CD/DVD ? FTP ???????????? ????????,????????,?????????????,????????????

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Oauth for Google API example using Python / Django

- by DrDee

Hi, I am trying to get Oauth working with the Google API using Python. I have tried different oauth libraries such as oauth, oauth2 and djanog-oauth but I cannot get it to work (including the provided examples). For debugging Oauth I use Google's Oauth Playground and I have studied the API and the Oauth documentation With some libraries I am struggling with getting a right signature, with other libraries I am struggling with converting the request token to an authorized token. What would really help me if someone can show me a working example for the Google API using one of the above-mentioned libraries. EDIT: My initial question did not lead to any answers so I have added my code. There are two possible causes of this code not working: 1) Google does not authorize my request token, but not quite sure how to detect this 2) THe signature for the access token is invalid but then I would like to know which oauth parameters Google is expecting as I am able to generate a proper signature in the first phase. This is written using oauth2.py and for Django hence the HttpResponseRedirect. REQUEST_TOKEN_URL = 'https://www.google.com/accounts/OAuthGetRequestToken' AUTHORIZATION_URL = 'https://www.google.com/accounts/OAuthAuthorizeToken' ACCESS_TOKEN_URL = 'https://www.google.com/accounts/OAuthGetAccessToken' CALLBACK = 'http://localhost:8000/mappr/mappr/oauth/' #will become real server when deployed OAUTH_CONSUMER_KEY = 'anonymous' OAUTH_CONSUMER_SECRET = 'anonymous' signature_method = oauth.SignatureMethod_HMAC_SHA1() consumer = oauth.Consumer(key=OAUTH_CONSUMER_KEY, secret=OAUTH_CONSUMER_SECRET) client = oauth.Client(consumer) request_token = oauth.Token('','') #hackish way to be able to access the token in different functions, I know this is bad, but I just want it to get working in the first place :) def authorize(request): if request.GET == {}: tokens = OAuthGetRequestToken() return HttpResponseRedirect(AUTHORIZATION_URL + '?' + tokens) elif request.GET['oauth_verifier'] != '': oauth_token = request.GET['oauth_token'] oauth_verifier = request.GET['oauth_verifier'] OAuthAuthorizeToken(oauth_token) OAuthGetAccessToken(oauth_token, oauth_verifier) #I need to add a Django return object but I am still debugging other phases. def OAuthGetRequestToken(): print '*** OUTPUT OAuthGetRequestToken ***' params = { 'oauth_consumer_key': OAUTH_CONSUMER_KEY, 'oauth_nonce': oauth.generate_nonce(), 'oauth_signature_method': 'HMAC-SHA1', 'oauth_timestamp': int(time.time()), #The timestamp should be expressed in number of seconds after January 1, 1970 00:00:00 GMT. 'scope': 'https://www.google.com/analytics/feeds/', 'oauth_callback': CALLBACK, 'oauth_version': '1.0' } # Sign the request. req = oauth.Request(method="GET", url=REQUEST_TOKEN_URL, parameters=params) req.sign_request(signature_method, consumer, None) tokens =client.request(req.to_url())[1] params = ConvertURLParamstoDictionary(tokens) request_token.key = params['oauth_token'] request_token.secret = params['oauth_token_secret'] return tokens def OAuthAuthorizeToken(oauth_token): print '*** OUTPUT OAuthAuthorizeToken ***' params ={ 'oauth_token' :oauth_token, 'hd': 'default' } req = oauth.Request(method="GET", url=AUTHORIZATION_URL, parameters=params) req.sign_request(signature_method, consumer, request_token) response =client.request(req.to_url()) print response #for debugging purposes def OAuthGetAccessToken(oauth_token, oauth_verifier): print '*** OUTPUT OAuthGetAccessToken ***' params = { 'oauth_consumer_key': OAUTH_CONSUMER_KEY, 'oauth_token': oauth_token, 'oauth_verifier': oauth_verifier, 'oauth_token_secret': request_token.secret, 'oauth_signature_method': 'HMAC-SHA1', 'oauth_timestamp': int(time.time()), 'oauth_nonce': oauth.generate_nonce(), 'oauth_version': '1.0', } req = oauth.Request(method="GET", url=ACCESS_TOKEN_URL, parameters=params) req.sign_request(signature_method, consumer, request_token) response =client.request(req.to_url()) print response return req def ConvertURLParamstoDictionary(tokens): params = {} tokens = tokens.split('&') for token in tokens: token = token.split('=') params[token[0]] = token[1] return params

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Asyncronus javascript rendering widgets

- by Joe J

Hey all, I'm creating a javascript widget so third partys (web designers) can post a link on their website and it will render the widget on their site. Currently, I'm doing this with just a script link tag: <div class="some_random_div_in_html_body"> <script type='text/javascript' src='http://remotehost.com/link/to/widget.js'></script> </div> However, this has the side-effect of slowing down a thrid party's website render times of the page if my site is under a load. Therefore, I'd like the third party website to request the widget link from my site asyncronously and then render it on their site when the widget link loads completely. The Google Analytics javascript snippet seems to have a nice bit of asyncronous code that does a nice async request to model off of, but I'm wondering if I can modify it so that it will render content on the third party's site. Using the example below, I want the content of http://mysite.com/link/to/widget.js to render something in the "message" id field. <HTML> <HEAD><TITLE>Third Party Site</TITLE><STYLE>#message { background-color: #eee; } </STYLE></HEAD> <BODY> <div id="message">asdf</div> <script type="text/javascript"> (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = 'http://mysite.com/link/to/widget.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> </BODY> </HTML> I don't know if what I'm trying to do constitutes Cross Site Scripting (still a bit vague on that concept) but am wondering if what I'm trying to do is possible. Or if anyone has any other approaches to creating javascript widgets effectively, I'd appreciate any advice. Thanks for reading this. Joe

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multiple stateful iframes per page will overwrite JSESSIONID?

- by Nikita

Hello, Looking for someone to either confirm or refute my theory that deploying two iframes pointing to two different stateful pages on the same domain can lead to JSESSIONIDs being overwritten. Here's what I mean: Setup suppose you have two pages that require HttpSession state (session affinity) to function correctly - deployed at http://www.foo.com/page1 and http://www.foo.com/page2 assume www.foo.com is a single host running a Tomcat (6.0.20, fwiw) that uses JSESSIONID for session id's. suppose these pages are turned into two iframe widgets to be embedded on 3rd party sites: http://www.site.com/page1" / (and /page2 respectively) suppose there a 3rd party site that wishes to place both widgets on the same page at http://www.bar.com/foowidgets.html Can the following race condition occur? a new visitor goes to http://www.bar.com/foowidgets.html browser starts loading URLs in foowidgets.html including the two iframe 'src' URLs because browsers open multiple concurrent connections against the same host (afaik up to 6 in chrome/ff case) the browser happens to simultaneously issue requests for http://www.foo.com/page1 and http://www.foo.com/page2 The tomcat @ foo.com receives both requests at about the same time, calls getSession() for the first time (on two different threads) and lazily creates two HttpSessions and, thus, two JSESSIONIDs, with values $Page1 and $Page2. The requests also stuff data into respective sessions (that data will be required to process subsequent requests) assume that the browser first receives response to the page1 request. Browser sets cookie JSESSIONID=$Page1 for HOST www.foo.com next response to the page2 request is received and the browser overwrites cookie JSESSIONID for HOST www.foo.com with $Page2 user clicks on something in 'page1' iframe on foowidgets.html; browser issues 2nd request to http://www.foo.com/page1?action=doSomethingStateful. That request carries JSESSIONID=$Page2 (and not $Page1 - because cookie value was overwritten) when foo.com receives this request it looks up the wrong HttpSession instance (because JSESSIONID key is $Page2 and NOT $Page1). Foobar! Can the above happen? I think so, but would appreciate a confirmation. If the above is clearly possible, what are some solutions given that we'd like to support multiple iframes per page? We don't have a firm need for the iframes to share the same HttpSession, though that would be nice. In the event that the solution will still stipulate a separate HttpSession per iframe, it is - of course - mandatory that iframe 1 does not end up referencing httpSession state for iframe 2 instead of own. off top of my head I can think of: map page1 and page2 to different domains (ops overhead) use URL rewriting and never cookies (messes up analytics) anything else? thanks a lot, -nikita

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Web Safe Area (optimal resolution) for web app design

- by M.A.X

I'm in the process of designing a new web app and I'm wondering for what 'web safe area' should I optimize the app layout and design. I did some investigation and thinking on my own but wanted to share this to see what the general opinion is. Here is what I found: Optimal Display Resolution: w3schools web stats seems to be the most referenced source (however they state that these are results from their site and is biased towards tech savvy users) http://www.w3counter.com/globalstats.php (aggregate data from something like 15,000 different sites that use their tracking services) StatCounter Global Stats Display Resolution (Stats are based on aggregate data collected by StatCounter on a sample exceeding 15 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) NetMarketShare Screen Resolutions (marketshare.hitslink.com) (a web analytics consulting firm, they get data from browsers of site visitors to their on-demand network of live stats customers. The data is compiled from approximately 160 million visitors per month) Display Resolution Summary: There is a bit of variation between the above sources but in general as of Jan 2011 looks like 1024x768 is about 20%, while ~85% have a higher resolution of at least 1280x768 (1280x800 is the most common of these with 15-20% of total web, depending on the source; 1280x1024 and 1366x768 follow behind with 9-14% of the share). My guess would be that the higher resolution values will be even more common if we filter on North America, and even higher if we filter on N.American corporate users (unfortunately I couldn't find any free geographically filtered statistics). Another point to note is that the 1024x768 desktop user population is likely lower than the aforementioned 20%, seeing as the iPad (1024x768 native display) is likely propping up those number. My recommendation would be to optimize around the 1280x768 constraint (*note: 1280x768 is actually a relatively rare resolution, but I think it's a valid constraint range considering that 1366x768 is relatively common and 1280 is the most common horizontal resolution). Browser + OS Constraints: To further add to the constraints we have to subtract the space taken up by the browser (assuming IE, which is the most space consuming) and the OS (assuming WinXP-Win7): Win7 has the biggest taskbar footprint at a height of 40px (XP's and Vista's is 30px) The default IE8 view uses up 25px at the bottom of the screen with the status bar and a further 120px at the top of the screen with the windows title bar and the browser UI (assuming the default 'favorites' toolbar is present, it would instead be 91px without the favorites toolbar). Assuming no scrollbar, we also loose a total of 4px horizontally for the window outline. This means that we are left with 583px of vertical space and 1276px of horizontal. In other words, a Web Safe Area of 1276 x 583 Is this a correct line of thinking? I tried to Google some design best practices but most still talk about designing around 1024x768 which seems to be quickly disappearing. Any help on this would be greatly appreciated! Thanks.

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Using VCL for the web (intraweb) as a trick for adding web interface to a legacy non-tiered (2 tiers

- by user193655

My team is maintaining a huge Client Server win32 Delphi application. It is a client/server application (Thick client) that uses DevArt (SDAC) components to connect to SQL Server. The business logic is often "trapped" in Component's event handlers, anyway with some degree of refactoring it is doable to move the business logic in common units (a big part of this work has already been done during refactoring... Maintaing legacy applications someone else wrote is very frustrating, but this is a very common job). Now there is the request of a web interface, I have several options of course, in this question i want to focus on the VCL for the web (intraweb) option. The idea is to use the common code (the same pas files) for both the client/server application and the web application. I heard of many people that moved legacy apps from delphi to intraweb, but here I am trying to keep the Thick client too. The idea is to use common code, may be with some compiler directives to write specific code: {$IFDEF CLIENTSERVER} {here goes the thick client specific code} {$ELSE} {here goes the Intraweb specific code} {$ENDIF} Then another problem is the "migration plan", let's say I have 300 features and on the first release I will have only 50 of them available in the web application. How to keep track of it? I was thinking of (ab)using Delphi interfaces to handle this. For example for the User Authentication I could move all the related code in a procedure and declare an interface like: type IUserAuthentication= interface['{0D57624C-CDDE-458B-A36C-436AE465B477}'] procedure UserAuthentication; end; In this way as I implement the IUserAuthentication interface in both the applications (Thick Client and Intraweb) I know that That feature has been "ported" to the web. Anyway I don't know if this approach makes sense. I made a prototype to simulate the whole process. It works for a "Hello world" application, but I wonder if it makes sense on a large application or this Interface idea is only counter-productive and can backfire. My question is: does this approach make sense? (the Interface idea is just an extra idea, it is not so important as the common code part described above) Is it a viable option? I understand it depends a lot of the kind of application, anyway to be generic my one is in the CRM/Accounting domain, and the number of concurrent users on a single installation is typically less than 20 with peaks of 50. EXTRA COMMENT (UPDATE): I ask this question because since I don't have a n-tier application I see Intraweb as the unique option for having a web application that has common code with the thick client. Developing webservices from the Delphi code makes no sense in my specific case, so the alternative I have is to write the web interface using ASP.NET (duplicating the business logic), but in this case I cannot take advantage of the common code in an easy way. Yes I could use dlls maybe, but my code is not suitable for that.

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getSymbols and using lapply, Cl, and merge to extract close prices

- by algotr8der

I've been messing around with this for some time. I recently started using the quantmod package to perform analytics on stock prices. I have a ticker vector that looks like the following: > tickers [1] "SPY" "DIA" "IWM" "SMH" "OIH" "XLY" "XLP" "XLE" "XLI" "XLB" "XLK" "XLU" "XLV" [14] "QQQ" > str(tickers) chr [1:14] "SPY" "DIA" "IWM" "SMH" "OIH" "XLY" "XLP" "XLE" ... I wrote a function called myX to use in a lapply call to save prices for every stock in the vector tickers. It has the following code: myX <- function(tickers, start, end) { require(quantmod) getSymbols(tickers, from=start, to=end) } I call lapply by itself library(quantmod) lapply(tickers,myX,start="2001-03-01", end="2011-03-11") > lapply(tickers,myX,start="2001-03-01", end="2011-03-11") [[1]] [1] "SPY" [[2]] [1] "DIA" [[3]] [1] "IWM" [[4]] [1] "SMH" [[5]] [1] "OIH" [[6]] [1] "XLY" [[7]] [1] "XLP" [[8]] [1] "XLE" [[9]] [1] "XLI" [[10]] [1] "XLB" [[11]] [1] "XLK" [[12]] [1] "XLU" [[13]] [1] "XLV" [[14]] [1] "QQQ" That works fine. Now I want to merge the Close prices for every stock into an object that looks like # BCSI.Close WBSN.Close NTAP.Close FFIV.Close SU.Close # 2011-01-03 30.50 20.36 57.41 134.33 38.82 # 2011-01-04 30.24 19.82 57.38 132.07 38.03 # 2011-01-05 31.36 19.90 57.87 137.29 38.40 # 2011-01-06 32.04 19.79 57.49 138.07 37.23 # 2011-01-07 31.95 19.77 57.20 138.35 37.30 # 2011-01-10 31.55 19.76 58.22 142.69 37.04 Someone recommended I try something like the following: ClosePrices <- do.call(merge, lapply(tickers, function(x) Cl(get(x)))) However I tried various combinations of this without any success. First I tried just calling lapply with Cl(x) >lapply(tickers,myX,start="2001-03-01", end="2011-03-11") Cl(myX))) > lapply(tickers,myX,start="2001-03-01", end="2011-03-11") Cl(x))) Error: unexpected symbol in "lapply(tickers,myX,start="2001-03-01", end="2011-03-11") Cl" > > lapply(tickers,myX(x),start="2001-03-01", end="2011-03-11") Cl(x))) Error: unexpected symbol in "lapply(tickers,myX(x),start="2001-03-01", end="2011-03-11") Cl" > > lapply(tickers,myX(start="2001-03-01", end="2011-03-11") Cl(x) Error: unexpected symbol in "lapply(tickers,myX(start="2001-03-01", end="2011-03-11") Cl" > lapply(tickers,myX(start="2001-03-01", end="2011-03-11") Cl(x)) Error: unexpected symbol in "lapply(tickers,myX(start="2001-03-01", end="2011-03-11") Cl" > Any guidance would be kindly appreciated.

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Browser displays page without styles for a short moment (visual glitch)

- by Pierre

I have observed that, very infrequently, Internet Explorer (7 or 8, it does not matter) displays our web pages (www.epsitec.ch) a short time without applying the CSS. The layout appears completely broken, with everything displayed sequentially from top to bottom. When the page has finished loading, everything finally gets displayed properly. Our web pages do not use any fancy scripting, just two javascript inclusions for QuantCast and Google Analytics, done at the end of the page. By the way, we already had the issue before adding the QuantCast script. The CSS gets linked in the <head> section: <head> <title>Crésus Comptabilité</title> <link rel="icon" href="/favicon.ico" type="image/x-icon" /> <link rel="shortcut icon" href="http://www.epsitec.ch/favicon.ico" /> <link href="../../style.css" rel="stylesheet" type="text/css" /> ... </head> and then follows static HTML up to the final chunk which includes the JavaScript: ... <div id="account"> <a class="deselect" href="/account/login">Identifiez-vous</a> <script type="text/javascript"> _qoptions={qacct:"..."}; </script> <script type="text/javascript" src="http://edge.quantserve.com/quant.js"> </script> <noscript> <img src="..." style="display: none;" border="0" height="1" width="1"/> </noscript> </div> <div id="contact"> <a href="/support/contact">Contactez-nous</a> </div> <div id="ending"></div> </div> <script type="text/javascript"> ... </script> <script type="text/javascript"> var pageTracker = _gat._getTracker("..."); pageTracker._initData(); pageTracker._trackPageview(); </script> </body> As this is a very short visual glitch, I have no idea what provokes it. Worse, I cannot reproduce it and it appears only on seldom occasions. How can I further investigate the cause of the glitch? Are there any best practices I should be aware of?

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I'm searching for a messaging platform (like XMPP) that allows tight integration with a web applicat

- by loxs

Hi, At the company I work for, we are building a cluster of web applications for collaboration. Things like accounting, billing, CRM etc. We are using a RESTfull technique: For database we use CouchDB Different applications communicate with one another and with the database via http. Besides, we have a single sign on solution, so that when you login in one application, you are automatically logged to the other. For all apps we use Python (Pylons). Now we need to add instant messaging to the stack. We need to support both web and desktop clients. But just being able to chat is not enough. We need to be able to achieve all of the following (and more similar things). When somebody gets assigned to a task, they must receive a message. I guess this is possible with some system daemon. There must be an option to automatically group people in groups by lots of different properties. For example, there must be groups divided both by geographical location, by company division, by job type (all the programers from different cities and different company divisions must form a group), so that one can send mass messages to a group of choice. Rooms should be automatically created and destroyed. For example when several people visit the same invoice, a room for them must be automatically created (and they must auto-join). And when all leave the invoice, the room must be destroyed. Authentication and authorization from our applications. I can implement this using custom solutions like hookbox http://hookbox.org/docs/intro.html but then I'll have lots of problems in supporting desktop clients. I have no former experience with instant messaging. I've been reading about this lately. I've been looking mostly at things like ejabberd. But it has been a hard time and I can't find whether what I want is possible at all. So I'd be happy if people with experience in this field could help me with some advice, articles, tales of what is possible etc.

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Oracle Data Mining a Star Schema: Telco Churn Case Study

- by charlie.berger

There is a complete and detailed Telco Churn case study "How to" Blog Series just posted by Ari Mozes, ODM Dev. Manager. In it, Ari provides detailed guidance in how to leverage various strengths of Oracle Data Mining including the ability to: mine Star Schemas and join tables and views together to obtain a complete 360 degree view of a customer combine transactional data e.g. call record detail (CDR) data, etc. define complex data transformation, model build and model deploy analytical methodologies inside the Database His blog is posted in a multi-part series. Below are some opening excerpts for the first 3 blog entries. This is an excellent resource for any novice to skilled data miner who wants to gain competitive advantage by mining their data inside the Oracle Database. Many thanks Ari! Mining a Star Schema: Telco Churn Case Study (1 of 3) One of the strengths of Oracle Data Mining is the ability to mine star schemas with minimal effort. Star schemas are commonly used in relational databases, and they often contain rich data with interesting patterns. While dimension tables may contain interesting demographics, fact tables will often contain user behavior, such as phone usage or purchase patterns. Both of these aspects - demographics and usage patterns - can provide insight into behavior.Churn is a critical problem in the telecommunications industry, and companies go to great lengths to reduce the churn of their customer base. One case study1 describes a telecommunications scenario involving understanding, and identification of, churn, where the underlying data is present in a star schema. That case study is a good example for demonstrating just how natural it is for Oracle Data Mining to analyze a star schema, so it will be used as the basis for this series of posts...... Mining a Star Schema: Telco Churn Case Study (2 of 3) This post will follow the transformation steps as described in the case study, but will use Oracle SQL as the means for preparing data. Please see the previous post for background material, including links to the case study and to scripts that can be used to replicate the stages in these posts.1) Handling missing values for call data recordsThe CDR_T table records the number of phone minutes used by a customer per month and per call type (tariff). For example, the table may contain one record corresponding to the number of peak (call type) minutes in January for a specific customer, and another record associated with international calls in March for the same customer. This table is likely to be fairly dense (most type-month combinations for a given customer will be present) due to the coarse level of aggregation, but there may be some missing values. Missing entries may occur for a number of reasons: the customer made no calls of a particular type in a particular month, the customer switched providers during the timeframe, or perhaps there is a data entry problem. In the first situation, the correct interpretation of a missing entry would be to assume that the number of minutes for the type-month combination is zero. In the other situations, it is not appropriate to assume zero, but rather derive some representative value to replace the missing entries. The referenced case study takes the latter approach. The data is segmented by customer and call type, and within a given customer-call type combination, an average number of minutes is computed and used as a replacement value.In SQL, we need to generate additional rows for the missing entries and populate those rows with appropriate values. To generate the missing rows, Oracle's partition outer join feature is a perfect fit. select cust_id, cdre.tariff, cdre.month, minsfrom cdr_t cdr partition by (cust_id) right outer join (select distinct tariff, month from cdr_t) cdre on (cdr.month = cdre.month and cdr.tariff = cdre.tariff); ....... Mining a Star Schema: Telco Churn Case Study (3 of 3) Now that the "difficult" work is complete - preparing the data - we can move to building a predictive model to help identify and understand churn.The case study suggests that separate models be built for different customer segments (high, medium, low, and very low value customer groups). To reduce the data to a single segment, a filter can be applied: create or replace view churn_data_high asselect * from churn_prep where value_band = 'HIGH'; It is simple to take a quick look at the predictive aspects of the data on a univariate basis. While this does not capture the more complex multi-variate effects as would occur with the full-blown data mining algorithms, it can give a quick feel as to the predictive aspects of the data as well as validate the data preparation steps. Oracle Data Mining includes a predictive analytics package which enables quick analysis. begin dbms_predictive_analytics.explain( 'churn_data_high','churn_m6','expl_churn_tab'); end; /select * from expl_churn_tab where rank <= 5 order by rank; ATTRIBUTE_NAME ATTRIBUTE_SUBNAME EXPLANATORY_VALUE RANK-------------------- ----------------- ----------------- ----------LOS_BAND .069167052 1MINS_PER_TARIFF_MON PEAK-5 .034881648 2REV_PER_MON REV-5 .034527798 3DROPPED_CALLS .028110322 4MINS_PER_TARIFF_MON PEAK-4 .024698149 5From the above results, it is clear that some predictors do contain information to help identify churn (explanatory value > 0). The strongest uni-variate predictor of churn appears to be the customer's (binned) length of service. The second strongest churn indicator appears to be the number of peak minutes used in the most recent month. The subname column contains the interior piece of the DM_NESTED_NUMERICALS column described in the previous post. By using the object relational approach, many related predictors are included within a single top-level column. ..... NOTE: These are just EXCERPTS. Click here to start reading the Oracle Data Mining a Star Schema: Telco Churn Case Study from the beginning.

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How Oracle Data Integration Customers Differentiate Their Business in Competitive Markets

- by Irem Radzik

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 With data being a central force in driving innovation and competing effectively, data integration has become a key IT approach to remove silos and ensure working with consistent and trusted data. Especially with the release of 12c version, Oracle Data Integrator and Oracle GoldenGate offer easy-to-use and high-performance solutions that help companies with their critical data initiatives, including big data analytics, moving to cloud architectures, modernizing and connecting transactional systems and more. In a recent press release we announced the great momentum and analyst recognition Oracle Data Integration products have achieved in the data integration and replication market. In this press release we described some of the key new features of Oracle Data Integrator 12c and Oracle GoldenGate 12c. In addition, a few from our 4500+ customers explained how Oracle’s data integration platform helped them achieve their business goals. In this blog post I would like to go over what these customers shared about their experience. Land O’Lakes is one of America’s premier member-owned cooperatives, and offers an extensive line of agricultural supplies, as well as production and business services. Rich Bellefeuille, manager, ETL & data warehouse for Land O’Lakes told us how GoldenGate helped them modernize their critical ERP system without impacting service and how they are moving to new projects with Oracle Data Integrator 12c: “With Oracle GoldenGate 11g, we've been able to migrate our enterprise-wide implementation of Oracle’s JD Edwards EnterpriseOne, ERP system, to a new database and application server platform with minimal downtime to our business. Using Oracle GoldenGate 11g we reduced database migration time from nearly 30 hours to less than 30 minutes. Given our quick success, we are considering expansion of our Oracle GoldenGate 12c footprint. We are also in the midst of deploying a solution leveraging Oracle Data Integrator 12c to manage our pricing data to handle orders more effectively and provide a better relationship with our clients. We feel we are gaining higher productivity and flexibility with Oracle's data integration products." ICON, a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries, highlighted the competitive advantage that a solid data integration foundation brings. Diarmaid O’Reilly, enterprise data warehouse manager, ICON plc said “Oracle Data Integrator enables us to align clinical trials intelligence with the information needs of our sponsors. It helps differentiate ICON’s services in an increasingly competitive drug-development industry." You can find more info on ICON's implementation here. A popular use case for Oracle GoldenGate’s real-time data integration is offloading operational reporting from critical transaction processing systems. SolarWorld, one of the world’s largest solar-technology producers and the largest U.S. solar panel manufacturer, implemented Oracle GoldenGate for real-time data integration of manufacturing data for fast analysis. Russ Toyama, U.S. senior database administrator for SolarWorld told us real-time data helps their operations and GoldenGate’s solution supports high performance of their manufacturing systems: “We use Oracle GoldenGate for real-time data integration into our decision support system, which performs real-time analysis for manufacturing operations to continuously improve product quality, yield and efficiency. With reliable and low-impact data movement capabilities, Oracle GoldenGate also helps ensure that our critical manufacturing systems are stable and operate with high performance." You can watch the full interview with SolarWorld's Russ Toyama here. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Starwood Hotels and Resorts is one of the many customers that found out how well Oracle Data Integration products work with Oracle Exadata. Gordon Light, senior director of information technology for StarWood Hotels, says they had notable performance gain in loading Oracle Exadata reporting environment: “We leverage Oracle GoldenGate to replicate data from our central reservations systems and other OLTP databases – significantly decreasing the overall ETL duration. Moving forward, we plan to use Oracle GoldenGate to help the company achieve near-real-time reporting.”You can listen about Starwood Hotels' implementation here. Many companies combine the power of Oracle GoldenGate with Oracle Data Integrator to have a single, integrated data integration platform for variety of use cases across the enterprise. Ufone is another good example of that. The leading mobile communications service provider of Pakistan has improved customer service using timely customer data in its data warehouse. Atif Aslam, head of management information systems for Ufone says: “Oracle Data Integrator and Oracle GoldenGate help us integrate information from various systems and provide up-to-date and real-time CRM data updates hourly, rather than daily. The applications have simplified data warehouse operations and allowed business users to make faster and better informed decisions to protect revenue in the fast-moving Pakistani telecommunications market.” You can read more about Ufone's use case here. In our Oracle Data Integration 12c launch webcast back in November we also heard from BT’s CTO Surren Parthab about their use of GoldenGate for moving to private cloud architecture. Surren also shared his perspectives on Oracle Data Integrator 12c and Oracle GoldenGate 12c releases. You can watch the video here. These are only a few examples of leading companies that have made data integration and real-time data access a key part of their data governance and IT modernization initiatives. They have seen real improvements in how their businesses operate and differentiate in today’s competitive markets. You can read about other customer examples in our Ebook: The Path to the Future and access resources including white papers, data sheets, podcasts and more via our Oracle Data Integration resource kit. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

- by Katrina Gosek

We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online. This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end. On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles. We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.” What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT

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So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

- by Edith Mireles-Oracle

By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm. The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8 Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8. In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business. Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.” In an interview with Lilley for a blog post by Dennis Howlett (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture. In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content. From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs. When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.” I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit. We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient." Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas. We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site. You can also find out where we’ll be next at the Events page on UsableApps.

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Keeping track of File System Utilization in Ops Center 12c

- by S Stelting

Enterprise Manager Ops Center 12c provides significant monitoring capabilities, combined with very flexible incident management. These capabilities even extend to monitoring the file systems associated with Solaris or Linux assets. Depending on your needs you can monitor and manage incidents, or you can fine tune alert monitoring rules to specific file systems. This article will show you how to use Ops Center 12c to Track file system utilization Adjust file system monitoring rules Disable file system rules Create custom monitoring rules If you're interested in this topic, please join us for a WebEx presentation! Date: Thursday, November 8, 2012 Time: 11:00 am, Eastern Standard Time (New York, GMT-05:00) Meeting Number: 598 796 842 Meeting Password: oracle123 To join the online meeting ------------------------------------------------------- 1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833597&UID=1512095432&PW=NOWQ3YjJlMmYy&RT=MiMxMQ%3D%3D 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: oracle123 4. Click "Join". To view in other time zones or languages, please click the link: https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833597&UID=1512095432&PW=NOWQ3YjJlMmYy&ORT=MiMxMQ%3D%3D Monitoring File Systems for OS Assets The Libraries tab provides basic, device-level information about the storage associated with an OS instance. This tab shows you the local file system associated with the instance and any shared storage libraries mounted by Ops Center. More detailed information about file system storage is available under the Analytics tab under the sub-tab named Charts. Here, you can select and display the individual mount points of an OS, and export the utilization data if desired: In this example, the OS instance has a basic root file partition and several NFS directories. Each file system mount point can be independently chosen for display in the Ops Center chart. File Systems and Incident Reporting Every asset managed by Ops Center has a "monitoring policy", which determines what represents a reportable issue with the asset. The policy is made up of a bunch of monitoring rules, where each rule describes An attribute to monitor The conditions which represent an issue The level or levels of severity for the issue When the conditions are met, Ops Center sends a notification and creates an incident. By default, OS instances have three monitoring rules associated with file systems: File System Reachability: Triggers an incident if a file system is not reachable NAS Library Status: Triggers an incident for a value of "WARNING" or "DEGRADED" for a NAS-based file system File System Used Space Percentage: Triggers an incident when file system utilization grows beyond defined thresholds You can view these rules in the Monitoring tab for an OS: Of course, the default monitoring rules is that they apply to every file system associated with an OS instance. As a result, any issue with NAS accessibility or disk utilization will trigger an incident. This can cause incidents for file systems to be reported multiple times if the same shared storage is used by many assets, as shown in this screen shot: Depending on the level of control you'd like, there are a number of ways to fine tune incident reporting. Note that any changes to an asset's monitoring policy will detach it from the default, creating a new monitoring policy for the asset. If you'd like, you can extract a monitoring policy from an asset, which allows you to save it and apply the customized monitoring profile to other OS assets. Solution #1: Modify the Reporting Thresholds In some cases, you may want to modify the basic conditions for incident reporting in your file system. The changes you make to a default monitoring rule will apply to all of the file systems associated with your operating system. Selecting the File Systems Used Space Percentage entry and clicking the "Edit Alert Monitoring Rule Parameters" button opens a pop-up dialog which allows you to modify the rule. The first screen lets you decide when you will check for file system usage, and how long you will wait before opening an incident in Ops Center. By default, Ops Center monitors continuously and reports disk utilization issues which exist for more than 15 minutes. The second screen lets you define actual threshold values. By default, Ops Center opens a Warning level incident is utilization rises above 80%, and a Critical level incident for utilization above 95% Solution #2: Disable Incident Reporting for File System If you'd rather not report file system incidents, you can disable the monitoring rules altogether. In this case, you can select the monitoring rules and click the "Disable Alert Monitoring Rule(s)" button to open the pop-up confirmation dialog. Like the first solution, this option affects all file system monitoring. It allows you to completely disable incident reporting for NAS library status or file system space consumption. Solution #3: Create New Monitoring Rules for Specific File Systems If you'd like to have the greatest flexibility when monitoring file systems, you can create entirely new rules. Clicking the "Add Alert Monitoring Rule" (the icon with the green plus sign) opens a wizard which allows you to define a new rule. This rule will be based on a threshold, and will be used to monitor operating system assets. We'd like to add a rule to track disk utilization for a specific file system - the /nfs-guest directory. To do this, we specify the following attribute FileSystemUsages.name=/nfs-guest.usedSpacePercentage The value of name in the attribute allows us to define a specific NFS shared directory or file system... in the case of this OS, we could have chosen any of the values shown in the File Systems Utilization chart at the beginning of this article. usedSpacePercentage lets us define a threshold based on the percentage of total disk space used. There are a number of other values that we could use for threshold-based monitoring of FileSystemUsages, including freeSpace freeSpacePercentage totalSpace usedSpace usedSpacePercentage The final sections of the screen allow us to determine when to monitor for disk usage, and how long to wait after utilization reaches a threshold before creating an incident. The next screen lets us define the threshold values and severity levels for the monitoring rule: If historical data is available, Ops Center will display it in the screen. Clicking the Apply button will create the new monitoring rule and active it in your monitoring policy. If you combine this with one of the previous solutions, you can precisely define which file systems will generate incidents and notifications. For example, this monitoring policy has the default "File System Used Space Percentage" rule disabled, but the new rule reports ONLY on utilization for the /nfs-guest directory. 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Making Money from your SQL Server Blog

- by Bill Graziano

My SQL Server blog reading list is around one hundred blogs. Many people are writing great content and generating lots of page views. I see some of them running Google AdSense and trying to make a little money off their traffic. If you want to earn some some extra money from what you’ve written there are a couple of options. And one new option that I’m announcing here. Background Internet advertising is sold based on a few different pricing schemes. Flat Fee. You offer either all your impressions (page views) or some percentage of your impressions in exchange for a flat monthly fee. CPM or cost per thousand impressions. If the quoted price is $2 CPM you’ll get $2 for every 1,000 times the ad is displayed. While you might think the “M” means millions, the “M” in CPM is the roman numeral for 1,000. CPC or cost per click. This is also called PPC or pay per click. In this method you get paid based on how many clicks there are on the ad. CPA or cost per action. In this method you get paid based on an action that occurs on the advertisers site after they click on the ad. This is typically some type of sign up form. This is how most affiliate programs work. Darren Rowse at ProBlogger has been writing about blogging and making money off blogs for years. He has a good introduction to making money on your blog in his “Making Money” section. If you’re interested in learning more he has a post up titled How to Make More Money From Your Blog in the New Year that links to many of his best posts on the subject. Google AdSense This is the most common method for people earning money from their blogging. It’s easy to setup and administer. You tell AdSense what size ads you’d like to run and it gives you a little piece of JavaScript to put on your site. AdSense quickly learns the topics you write about and displays ads that are appropriate for your site. I typically see ads for hosting, SQL Server tools and developer tools running in AdSense slots. AdSense pays on a CPC model. If you translate that back to CPM pricing you’ll see rates from $0.50 to $1.00 CPM. Amazon While you might not make much money writing books it’s now possible to make even less helping Amazon sell them. You can sign up for an Amazon affiliate program. Each time you send Amazon a link and someone buys the book you get a cut of that sale. This is the CPA model from above. Amazon can help you build some pretty nice “stores”. Here’s the SQL Server bookstore I built for SQLTeam.com. If you’re just putting in a page with books like I’ve done on SQLTeam you should keep your expectations low. If you’re writing book reviews of suggesting books on your blog it really does make sense to setup an Amazon affiliate link. People are much more likely to buy a book based on a review from a trusted source. I always try to buy through a referral link if there is one. Amazon pays about 4% of the price as a referral fee. You also get credit for anything else they buy while on the site. I recently had someone buy an iPod nano with their SQL Server book making me an extra $5.60 richer! Estimating how much you can make is difficult though. How much attention you draw to the links and book reviews can dramatically affect the earnings. Private Ad Sales This is the hardest but potentially most lucrative option. You sell advertising directly to companies that want to sell things to your readers. Typically this would be SQL Server tool vendors, hosting companies or anyone else that wants to make money off database administrators. This is also the most difficult to do. You’ll need the contacts at the companies and enough page views to make it worth their while. You’ll also need software to track the page views and clicks, geo-target your ads and smooth out the impressions. Your earnings are based on whatever you can negotiate with the companies. SQL Server Ad Network For the last couple of years I’ve run any extra ads that I sold on the SQLTeam Weblogs. You can see an example of that on Mladen’s blog. The ad in the upper right corner is one that I’m running for him. (Note: Many of the ads I’m running are geo-targeted to only appear in English speaking countries. You may see a different set of ads outside the US, Canada and the UK. You can also see he has a couple of Google ads on his blog.) When I run ads on his blog I split the advertising revenue with him. They make a little and I make a little. I recently started to expand this and sell advertising specifically to run on SQL Server-related blogs. I’m also starting to run ads on non-SQLTeam blogs. The only way I can sell more advertising is to have more blogs to run it on. And that’s where you come in. I’ve created a SQL Server advertising network. I handle all the ad sales and provide the technology to serve the ads. I handle collections and payments back to you. You get paid at the end of each month regardless of when (or if) the advertiser actually pays. All you need to do is add a small piece of JavaScript to your site to display the ads. If you’re writing about SQL Server and interested in earning a little money for your site I’d like to talk to you. You can use the Contact Us page on SQLTeam.com to reach me. Running advertising on your blog isn’t for everyone. If you’re concerned about what advertisers might think about certain posts then you might not be a good fit. For the most part this isn’t an issue. You’ll also need to have a PayPal account to receive payments. You probably won’t get rich doing this. But you can earn extra cash on the side for doing what you would do anyway. I do know that people have earned enough to buy themselves a nice laptop doing this. My initial target is blogs with more than 10,000 page views per month. I expect to pay two to three times what Google pays. If you have less than 10,000 page views per month but are still interested I’d still like to hear from you. I may not be able to sign up smaller blogs right away but we’ll get the process started. If you’re unsure about your traffic Google Analytics is a free tool that provides great reporting on traffic, popular posts and how people find your blog. If you have any questions or are just curious drop me a line and I’ll try to answer your questions.

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Developer’s Life – Disaster Lessons – Notes from the Field #039

- by Pinal Dave

[Note from Pinal]: This is a 39th episode of Notes from the Field series. What is the best solution do you have when you encounter a disaster in your organization. Now many of you would answer that in this scenario you would have another standby machine or alternative which you will plug in. Now let me ask second question – What would you do if you as an individual faces disaster? In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. Howdy! When it was my turn to share the Notes from the Field last time, I took a departure from my normal technical content to talk about Attitude and Communication.(http://blog.sqlauthority.com/2014/05/08/developers-life-attitude-and-communication-they-can-cause-problems-notes-from-the-field-027/) Pinal said it was a popular topic so I hope he won’t mind if I stick with Professional Development for another of my turns at sharing some information here. Like I said last time, the “soft skills” of the IT world are often just as important – sometimes more important – than the technical skills. As a consultant with Linchpin People – I see so many situations where the professional skills I’ve gained and use are more valuable to clients than knowing the best way to tune a query. Today I want to continue talking about professional development and tell you about the way I almost got myself hit by a train – and why that matters in our day jobs. Sometimes we can learn a lot from disasters. Whether we caused them or someone else did. If you are interested in learning about some of my observations in these lessons you can see more where I talk about lessons from disasters on my blog. For now, though, onto how I almost got my vehicle hit by a train… The Train Crash That Almost Was…. My family and I own a little schoolhouse building about a 10 mile drive away from our house. We use it as a free resource for families in the area that homeschool their children – so they can have some class space. I go up there a lot to check in on the property, to take care of the trash and to do work on the property. On the way there, there is a very small Stop Sign controlled railroad intersection. There is only two small freight trains a day passing there. Actually the same train, making a journey south and then back North. That’s it. This road is a small rural road, barely ever a second car driving in the neighborhood there when I am. The stop sign is pretty much there only for the train crossing. When we first bought the building, I was up there a lot doing renovations on the property. Being familiar with the area, I am also familiar with the train schedule and know the tracks are normally free of trains. So I developed a bad habit. You see, I’d approach the stop sign and slow down as I roll through it. Sometimes I’d do a quick look and come to an “almost” stop there but keep on going. I let my impatience and complacency take over. And that is because most of the time I was going there long after the train was done for the day or in between the runs. This habit became pretty well established after a couple years of driving the route. The behavior reinforced a bit by the success ratio. I saw others doing it as well from the neighborhood when I would happen to be there around the time another car was there. Well. You already know where this ends up by the title and backstory here. A few months ago I came to that little crossing, and I started to do the normal routine. I’d pretty much stopped looking in some respects because of the pattern I’d gotten into. For some reason I looked and heard and saw the train slowly approaching and slammed on my brakes and stopped. It was an abrupt stop, and it was close. I probably would have made it okay, but I sat there thinking about lessons for IT professionals from the situation once I started breathing again and watched the cars loaded with sand and propane slowly labored down the tracks… Here are Those Lessons… It’s easy to get stuck into a routine – That isn’t always bad. Except when it’s a bad routine. Momentum and inertia are powerful. Once you have a habit and a routine developed – it’s really hard to break that. Make sure you are setting the right routines and habits TODAY. What almost dangerous things are you doing today? How are you almost messing up your production environment today? Stop doing that. Be Deliberate – (Even when you are the only one) – Like I said – a lot of people roll through that stop sign. Perhaps the neighbors or other drivers think “why is he fully stopping and looking… The train only comes two times a day!” – they can think that all they want. Through deliberate actions and forcing myself to pay attention, I will avoid that oops again. Slow down. Take a deep breath. Be Deliberate in your job. Pay attention to the small stuff and go out of your way to be careful. It will save you later. Be Observant – Keep your eyes open. By looking around, observing the situation and understanding what your servers, databases, users and vendors are doing – you’ll notice when something is out of place. But if you don’t know what is normal, if you don’t look to make sure nothing has changed – that train will come and get you. Where can you be more observant? What warning signs are you ignoring in your environment today? In the IT world – trains are everywhere. Projects move fast. Decisions happen fast. Problems turn from a warning sign to a disaster quickly. If you get stuck in a complacent pattern of “Everything is okay, it always has been and always will be” – that’s the time that you will most likely get stuck in a bad situation. Don’t let yourself get complacent, don’t let your team get complacent. That will lead to being proactive. And a proactive environment spends less money on consultants for troubleshooting problems you should have seen ahead of time. You can spend your money and IT budget on improving for your customers. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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Top tweets SOA Partner Community – October 2012

- by JuergenKress

Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community Deploying Fusion Order Demo on 11.1.1.6 by Antony Reynolds http://wp.me/p10C8u-vA leonsmiers ?Cant wait to test it >> 't waiRT @OracleSOA: Case Management patterns, session coverage from #OOW #OracleBPM #ACM #BPM http://bit.ly/OdcZL6 Danilo Schmiedel Bye bye San Francisco. #oow was a great conference in a wonderful city! Thanks! @soacommunity pic.twitter.com/lcYSe9xC OPITZ CONSULTING ?The Journey towards #Oracle #BPM @OpenWorld 2012 - Slides by @t_winterberg & H. Normann: http://ow.ly/edkWE #oow demed Full house at the SOA Customer Advisory Board! #oow12 http://instagr.am/p/QX9B8eLMLS/ Danilo Schmiedel "@whitehorsesnl: Had some great talks with the BPM guys at the DEMOgrounds. It is one of the best things at #oow" -> I agree!! @soacommunity Mark Simpson ?Fusion Middleware Global Innovation Awards: nice to pick up a soa and bpm with our customer. #oow Mark Simpson ?RT @SOASimone: #oraclesoa #oow hands on lab fully booked pic.twitter.com/pwI94Ew7 <--quick, provision some more compute power on the cloud! Oracle SOA ?Join us for BPM and Analytics: Process Dashboards. BAM, and Intelligent OptimizationMoscone South - 308#OracleBPM #OOW Oracle SOA ?Real-time public safety demo! License plate recognition and processing in London via Oracle Event Processing. #oow pic.twitter.com/WufesDBq Marc ?Nice session on customer success stories on #SOA11g on with @SOASimone Pro and cons and architectural overview. #oow pic.twitter.com/bzuhsujm Lucas Jellema Full length Keynote on Middleware #oow : http://medianetwork.oracle.com/video/player/1873556035001 … #oow_amis OracleBlogs ?Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers? http://ow.ly/2stVQ0 OracleBlogs ?Open World Session - BPM, SOA and ADF Combined:Patterns learned from Fusion Applications http://ow.ly/2suhzf Ronald Luttikhuizen ?VENNSTER BLOG | Presentations at OpenWorld 2012 | http://blog.vennster.nl/2012/10/presentations-at-openworld-2012.html … Andrejus Baranovskis @dschmied @soacommunity next OOW for sure, and may be SOA community event ! @soacommunity Danilo Schmiedel ?@andrejusb Thanks Andrejus - I really enjoyed having a session with you at #oow. When is next time :-) ? @soacommunity Lionel Dubreuil ?@soacommunity #oow12 Today-1:15pm-Marriott Marquis Salon 7 Jump-starting Integration with Oracle Foundation Pack http://bit.ly/QKKJzF Ronald Luttikhuizen ?Impression from our fault handling session in OSB and SOA Suite from the audience @soacommunity @gschmutz #oow pic.twitter.com/WSg1Z89E Marc Nice session on Oracle Virtual Assembly for #SOA11g, @soacommunity Works with #exalogic but not required SOA Community ?Send your #soacommunity #oow pictures and blog posts @soacommunity or http://www.facebook.com/soacommunity Enjoy OOW ;-) Jon petter hjulstad Oracle BPM- Big leap forward in 11.1.1.7 ! Whitehorses ?Common BPM Use Cases from Oracle #bpm #oow pic.twitter.com/ofOv04EF Whitehorses ?Oracle BPM 11.1.1.7 top new features. Interesting #oow #oowbenelux pic.twitter.com/HY9QN5un SOA Community Industrialized SOA - topic of Business Technology Magazine http://wp.me/p10C8u-vi orclateamsoa ?A-Team Blog #ateam: The curious case of SOA Human tasks' automatic completion http://ow.ly/1mq6YU Simone Geib Look for this sign #oow #oraclesoa pic.twitter.com/MJsPV4PO Lucas Jellema My summary of Larry Ellison's keynote at #oow on the AMIS Blog: http://technology.amis.nl/2012/10/01/oow-2012-larry-ellisons-keynote-announcements-exa-cloud-database/ … #oow_amis gschmutz ?Join my #oow session "Five Cool Use Cases for the Spring Component" to see the power of Spring and SOA Suite combined! Moscone 310 - 3:15 PM Ronald Luttikhuizen Thanks to @soacommunity for great SOA/BPM dinner event yesterday night! #oow pic.twitter.com/v7x3i0DC OracleBlogs ?OSB, Service Callouts and OQL http://ow.ly/2sq6B2 OracleBlogs ?Cloud and On-Premises Applications Integration using Oracle Integration Adapters http://ow.ly/2sqiDy OracleBlogs ?Adapters, SOA Suite and More @Openworld 2012 http://ow.ly/2srdTg Eric Elzinga ?OSB, Service Callouts and OQL - Part 3, http://see.sc/JodzEx #oracleservicebus Donatas Valys interesting articles about soa industrialization to read #soa #industrialization http://it-republik.de/business-technology/bt-magazin-ausgaben/Industrialized-SOA-000516.html … gschmutz ?“@techsymp: 2012 Symposium Presentation Download Page Now Available! 75% of presentations published. http://www.servicetechsymposium.com ” find mine there.. Oracle BPM Customer Experience and BPM – From Efficiency to Engagement #bpm #oraclebpm #processmanagement #socialbpm http://pub.vitrue.com/Tahi SOA Community ?@soacommunity SOA Community Newsletter September 2012 http://wp.me/p10C8u-wa SOA Community again again again.... it is Oracle Open World 2012 http://wp.me/p10C8u-wk OracleBlogs ?SOA Proactive support http://ow.ly/2smrSJ demed ?@gschmutz on NoSQL at @techsymp http://lockerz.com/s/247601661 demed ?Just finished "#BigData and its impact on #SOA" talk @techsymp. Really enjoyed getting out of beaten path. #london #oep http://lockerz.com/s/247636974 OTNArchBeat ?Need help selling SOA to business stakeholders? Give them this free eBook. #soasuite http://pub.vitrue.com/hsQY SOA Community top Tweets SOA Partner Community – September 2012 http://wp.me/p10C8u-vc SOA Community Move Data into the grid for scalable, predictable response times http://wp.me/p10C8u-vv ServiceTechSymposium ?The September issue of the Service Technology Magazine is now published with six new items! Read them at http://www.servicetechmag.com Marc ?Reviewed @Packt_OracleFMW new book on SOA11g administration! Very good ! http://tinyurl.com/8pzd5ww SOA Community ?BPM Solution Catalogue–promote your process templates http://wp.me/p10C8u-vt OTNArchBeat ?BPM ADF Task forms: Checking whether the current user is in a BPM Swimlane | @ChrisKarlChan http://pub.vitrue.com/aPMG OTNArchBeat ?Cloud, automation drive new growth in SOA governance market | @JoeMcKendrick http://pub.vitrue.com/hNPv Simon Haslam ?Looking for "oak style"(!) advanced content but you're a middleware specialist? See #ukoug2012 #middlewaresunday http://2012.ukoug.org/default.asp?p=9355 … Simon Haslam ?The #ukoug2012 agenda is "go, go, go!" (as Murray would say!) http://2012.ukoug.org/agendagrid Germán Gazzoni SOA Spezial II verfügbar – Industralized SOA: Die überarbeitete und ergänzte Neuauflage des SOA Spezial Sonderhe... http://bit.ly/PAWwN9 Oracle SOA ?Flip thru new interactive "Oracle SOA Suite eBook-In the Customers Words" #middleware #soa #oraclesoa http://pub.vitrue.com/NzFZ SOA Community Follow SOA Community on Facebook http://www.facebook.com/soacommunity #soacommunity #opn SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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SQL SERVER – Guest Post – Architecting Data Warehouse – Niraj Bhatt

- by pinaldave

Niraj Bhatt works as an Enterprise Architect for a Fortune 500 company and has an innate passion for building / studying software systems. He is a top rated speaker at various technical forums including Tech·Ed, MCT Summit, Developer Summit, and Virtual Tech Days, among others. Having run a successful startup for four years Niraj enjoys working on – IT innovations that can impact an enterprise bottom line, streamlining IT budgets through IT consolidation, architecture and integration of systems, performance tuning, and review of enterprise applications. He has received Microsoft MVP award for ASP.NET, Connected Systems and most recently on Windows Azure. When he is away from his laptop, you will find him taking deep dives in automobiles, pottery, rafting, photography, cooking and financial statements though not necessarily in that order. He is also a manager/speaker at BDOTNET, Asia’s largest .NET user group. Here is the guest post by Niraj Bhatt. As data in your applications grows it’s the database that usually becomes a bottleneck. It’s hard to scale a relational DB and the preferred approach for large scale applications is to create separate databases for writes and reads. These databases are referred as transactional database and reporting database. Though there are tools / techniques which can allow you to create snapshot of your transactional database for reporting purpose, sometimes they don’t quite fit the reporting requirements of an enterprise. These requirements typically are data analytics, effective schema (for an Information worker to self-service herself), historical data, better performance (flat data, no joins) etc. This is where a need for data warehouse or an OLAP system arises. A Key point to remember is a data warehouse is mostly a relational database. It’s built on top of same concepts like Tables, Rows, Columns, Primary keys, Foreign Keys, etc. Before we talk about how data warehouses are typically structured let’s understand key components that can create a data flow between OLTP systems and OLAP systems. There are 3 major areas to it: a) OLTP system should be capable of tracking its changes as all these changes should go back to data warehouse for historical recording. For e.g. if an OLTP transaction moves a customer from silver to gold category, OLTP system needs to ensure that this change is tracked and send to data warehouse for reporting purpose. A report in context could be how many customers divided by geographies moved from sliver to gold category. In data warehouse terminology this process is called Change Data Capture. There are quite a few systems that leverage database triggers to move these changes to corresponding tracking tables. There are also out of box features provided by some databases e.g. SQL Server 2008 offers Change Data Capture and Change Tracking for addressing such requirements. b) After we make the OLTP system capable of tracking its changes we need to provision a batch process that can run periodically and takes these changes from OLTP system and dump them into data warehouse. There are many tools out there that can help you fill this gap – SQL Server Integration Services happens to be one of them. c) So we have an OLTP system that knows how to track its changes, we have jobs that run periodically to move these changes to warehouse. The question though remains is how warehouse will record these changes? This structural change in data warehouse arena is often covered under something called Slowly Changing Dimension (SCD). While we will talk about dimensions in a while, SCD can be applied to pure relational tables too. SCD enables a database structure to capture historical data. This would create multiple records for a given entity in relational database and data warehouses prefer having their own primary key, often known as surrogate key. As I mentioned a data warehouse is just a relational database but industry often attributes a specific schema style to data warehouses. These styles are Star Schema or Snowflake Schema. The motivation behind these styles is to create a flat database structure (as opposed to normalized one), which is easy to understand / use, easy to query and easy to slice / dice. Star schema is a database structure made up of dimensions and facts. Facts are generally the numbers (sales, quantity, etc.) that you want to slice and dice. Fact tables have these numbers and have references (foreign keys) to set of tables that provide context around those facts. E.g. if you have recorded 10,000 USD as sales that number would go in a sales fact table and could have foreign keys attached to it that refers to the sales agent responsible for sale and to time table which contains the dates between which that sale was made. These agent and time tables are called dimensions which provide context to the numbers stored in fact tables. This schema structure of fact being at center surrounded by dimensions is called Star schema. A similar structure with difference of dimension tables being normalized is called a Snowflake schema. This relational structure of facts and dimensions serves as an input for another analysis structure called Cube. Though physically Cube is a special structure supported by commercial databases like SQL Server Analysis Services, logically it’s a multidimensional structure where dimensions define the sides of cube and facts define the content. Facts are often called as Measures inside a cube. Dimensions often tend to form a hierarchy. E.g. Product may be broken into categories and categories in turn to individual items. Category and Items are often referred as Levels and their constituents as Members with their overall structure called as Hierarchy. Measures are rolled up as per dimensional hierarchy. These rolled up measures are called Aggregates. Now this may seem like an overwhelming vocabulary to deal with but don’t worry it will sink in as you start working with Cubes and others. Let’s see few other terms that we would run into while talking about data warehouses. ODS or an Operational Data Store is a frequently misused term. There would be few users in your organization that want to report on most current data and can’t afford to miss a single transaction for their report. Then there is another set of users that typically don’t care how current the data is. Mostly senior level executives who are interesting in trending, mining, forecasting, strategizing, etc. don’t care for that one specific transaction. This is where an ODS can come in handy. ODS can use the same star schema and the OLAP cubes we saw earlier. The only difference is that the data inside an ODS would be short lived, i.e. for few months and ODS would sync with OLTP system every few minutes. Data warehouse can periodically sync with ODS either daily or weekly depending on business drivers. Data marts are another frequently talked about topic in data warehousing. They are subject-specific data warehouse. Data warehouses that try to span over an enterprise are normally too big to scope, build, manage, track, etc. Hence they are often scaled down to something called Data mart that supports a specific segment of business like sales, marketing, or support. Data marts too, are often designed using star schema model discussed earlier. Industry is divided when it comes to use of data marts. Some experts prefer having data marts along with a central data warehouse. Data warehouse here acts as information staging and distribution hub with spokes being data marts connected via data feeds serving summarized data. Others eliminate the need for a centralized data warehouse citing that most users want to report on detailed data. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Business Intelligence, Data Warehousing, Database, Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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15 Kasim 2012 Oracle Day

- by TUFEKCIOGLU,FATIH

15.Kasim'da Harbiye Istanbul Kongre Merkezi'nde düzenlenecek Oracle Day'e ait etkinlik bilgileri : Oracle Day etkinlik bilgileri için tiklayiniz En Son Teknolojiden Faydalanin: Inovasyona ve Rekabete Zaman Birakin 15 Kasim 2012 Bulut Bilisim, Mobilite, Sosyal Medya ve Büyük Veri, bildigimiz dünyayi yeniden tanimliyor. Bu teknolojileri kurumuna ilk getirenlerden biri olun; daha hizli yeni ürün ve hizmet gelistirme, müsteri deneyimini iyilestirme ve yeni inovatif is modellerini hayata geçirme firsati yakalayarak rekabetteki konumunuzu güçlendirin. Oracle ve is ortaklari bu noktada size, teknolojik yenilikleri kurumunuza uyarlamanizda yardim ederken, sizin de piyasadaki degisimlerden rakiplerinizden önce avantaj elde etmenizi saglar. Oracle'in, birlikte çalismak için tasarlanmis olan yazilim ve donanimlarda en yeni teknolojileri kullanarak, bilgi teknolojilerini nasil sadelestirdigini ögrenmek için Oracle Day'de bize katilin. Oracle Day'de: Oracle'in Bulut Bilisim, Büyük Veri, Sosyal Medya, is uygulamalari çözümleri hakkinda bilgi edinme, Basarili is dönüsümleri hakkinda örnek basari hikayelerini dinleme, Sizinle ayni zorluklari tecrübe eden sektör çalisanlariyla biraraya gelme, Oracle uzmanlari ve is ortaklari ile tanisma ve yeni ürün tanitimlarini izleme, Oracle OpenWorld'den en yeni ürün bilgilerini edinme firsatini kaçirmayin... Saygilarimizla, Oracle Türkiye Hemen Kaydolun! Platin Sponsor Istanbul Kongre Merkezi Taskisla Caddesi Harbiye 34367 Istanbul / Türkiye 15 Kasim 2012, Persembe 08:30 - 18:30 LCV: [email protected] oracle.com/oracleday Bizi takip edin: #oracleday Oracle Is Ortagi Müsteri Basari Hikayesi TROUG Sunum Ingilizce'dir Günün Ajandasi 08:45-09:30 Kayit 09:30-10:00 Hos Geldiniz Filiz Dogan, Genel Müdür, Oracle Türkiye 10:00-10:30 Navigating Complexity by Simplifying I.T. Andrew Mendelsohn, Kidemli Baskan Yardimcisi, Oracle Veritabani Sunucu Teknolojileri, Oracle 10:30-11:00 Dönüsümsel Bulut Yolculugu Ilker Kuruöz, CIO, Turkcell 11:00-11:20 Yeni Dönemde Veri Merkezlerinin Olmazsa Olmazlari Yalim Eristiren, Genel Müdür Yardimcisi, Intel 11:20-11:30 Slimfit Feyza Narli, Is Çözümleri Direktörü, Innova 11:30-12:00 Java ile Inovasyon Cuma Yigit, Teknik Mimar, Etiya Yusuf Tok, Java Grup Yöneticisi, OBSS Ersun Engel, Satis Müdürü, Oracle 12:00-12:10 Kahve Molasi 1. SALON 2. SALON 3. SALON 4. SALON 5. SALON 6. SALON 7. SALON 8. SALON 9. SALON 10. SALON Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Is Süreçlerinde Degisim Daha Fazla Veri, Daha Hizli Sonuç: Isinizi Analitik Çözümlerle Güçlendirin Peki Ama Nasil? Bulut Uygulayicilari için Çözüm Haritasi Is Uygulamalarinizda Inovasyonun Gücünü Kullanin Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri I Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri II Oracle Finansal Hizmetler - Core Banking and Analytical Solutions Oracle User Group (TROUG) 12:10-12:40 Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Tekfen Ceyhan Çelik Fabrikasi Maliyet Yönetimi ve Üretim Takibi Daha Fazla Veriyle, Daha Hizli Hareket: Yaraticiligi Aksiyonla Güçlendirme Architect Your Cloud: A Blueprint for Cloud Builders Technology Strategies that Drive Business Excellence: Get Social. Be Mobile. Run Cloud. Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Innovate with Oracle - Virtual Banking and Self Service Channels What's Next for Oracle Database? Oracle Innova Oracle Oracle Oracle Oracle Oracle Oracle 12:40-13:40 Ögle Yemegi 13:40-14:10 Uygulamalariniz Artik Bulutta 21. Yüzyilda Finans: Potansiyeli Kullanin - Sonuçlara Ulasin! "Düsünce Hizinda" Intel Islemcili Oracle Büyük Veri ve Is Analitigi Çözümleri Deniz Seviyesinden Bulutlara I CRM'inizi Sosyallestirin: Telaura Sosyal CRM Yeni Nesil Veri Merkezinde Trend: Sadelik Abone Bilgi Yönetim Sistemi (ABYS) Yüksek Oracle Veri Tabani Performansi - Oracle Veri Tabani Oracle Veri Depolama Sistemi ile Entegre Oldugunda Sigortacilikta Finansal Transformasyon ve Entegre Veri Ambari Çözümleri SQL/PLSQL Yeni Özellikler Oracle Oracle Intel Oracle Etiya Oracle Inspirit Oracle Oraturk TROUG 14:10-14:20 Kahve Molasi 14:20-14:50 Satis ve Pazarlamada Sosyal Mecralar Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Tukas'in Analitik Yolculugu Deniz Seviyesinden Bulutlara II Loupe: IP Tabanli Servisler için Proaktif Izleme Veri Merkezinizdeki Riskleri Ortadan Kaldirin Oracle iAS to WebLogic Migrasyonu Oracle ZFS Storage Appliance - Turkcell Deneyimleri Analytical Transformation - Risk and Finance Together to Address the Regulatory Changes Today and Tomorrow Veri Madenciligi Veritabaninda Yapilir: Uygulamalariyla Oracle R Enterprise ve Oracle Data Mining Opsiyonu Oracle Akbank, Teknosa, Dogus Holding, Ceynak Gtech Oracle Netas Oracle OBSS Turkcell&Gantek Oracle TROUG 14:50-15:00 Kahve Molasi 15:00-15:30 Yetenek Yönetiminde Entegre Çözümler: Taleo ile Ise Alim Artik Daha Kolay Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Büyük Veri & Exalytics - Exadata'nin Gelecek Rotasi - Bütünlesik (Engineered) Sistemler'de Ücretsiz Platin Hizmetleri Aksigorta Oracle ATS (Application Testing Suite) ile Uygulamalarini Nasil Test Ediyor? Üstün Performans ve Esneklik ile Servis Seviyenizi Arttirin Akilli Belediyecilik Uygulamalarinda Oracle BPM ile Süreç Yönetimi Teyp ile Uçtan Uca Yedekleme Çözümleri Connecting with Customers to Enhance Revenue Generation: Unleashing the Power of an Enterprise Revenue Management and Billing Solution Günümüzün Uygulama Mimarisi Sorunlari ve Çözüm Önerileri Oracle Akbank, Teknosa, Dogus Holding, Ceynak Oracle Oracle Aksigorta Oracle Sampas Remivac Oracle TROUG 15:30-15:40 Kahve Molasi 15:40-16:10 JD Edwards Yeni Sürüm ile Satis Agi Yönetimi Oracle Policy Automation ile Türkçe Merkezi Is Kurallari Yönetimi Oracle BI ile Kurumsal Karne Çözümleri Turkcell Süperbulut ile Yazilim Artik Hizmetinizde Bütünlesik (Engineered) Sistemler Artik SAP Müsterilerinde de Fark Yaratiyor Yeni Nesil Veri Merkezi Olusturma: Denenmis ve Ispatlanmis Yöntemler Türk Telekom SOA Projesi Basari Hikayesi Yapi Kredi Sigorta Uygulamalarinda Son Kullanici Deneyimini Nasil Izliyor? 2013 NFC Trendleri Karagöz ile Hacivat Veri Tabaninda TupperWare & Akademi Danismanlik Oracle Oracle Turkcell Oracle Oracle Türk Telekom Yapi Kredi Sigorta Smartsoft TROUG 16:10-16:20 Kahve Molasi 16:20-16:50 Tutarli, Tekil Veriye Yolculuk: Oracle Ana Veri Yönetimi Turkcell/Superonline'da Varlik Yönetimi Her Tür Verinin Endeca ile Rahat Analizi Bulut Bilisim'de Güvenlik Nasil Saglanir? Rekabette Kazanmak: GoldenGate ile Dogru Kararlari Rakiplerinizden Önce Verin. Veri Merkeziniz için Bulut Altyapi Stratejileri Oracle Orkestrasi: Çok Sesli Yönetime Kulak Verin Lojistik Zekasi / Horoz Lojistik Basari Hikayesi Bütünlesik Sistemler (Engineered Systems) ile Yüksek Performansli Java Uygulamalari International Growth - Helping the Banks Standardize Overseas Operations Oracle Big Data Oracle Turkcell Oracle Oracle Oracle Oracle Kora & Horoz Lojistik Oracle Oracle TROUG 16:50-18:30 Kokteyl Eger bir kamu kurumunun/kurulusunun çalisani veya görevlisi iseniz, bu etkinlige iliskin önemli etik kurallara iliskin bilgi için lütfen buraya tiklayiniz Copyright 2012, Oracle and/or its affiliates. All rights reserved. Bize Ulasin | Yasal Uyarilar | Gizlilik Beyani

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Life Technologies: Making Life Easier to Manage

- by Michael Snow

12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

- by Katrina Gosek

We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online. This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end. On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles. We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.” What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer Article, B2B e-Commerce is poised for growth

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Developer’s Life – Attitude and Communication – They Can Cause Problems – Notes from the Field #027

- by Pinal Dave

[Note from Pinal]: This is a 27th episode of Notes from the Field series. The biggest challenge for anyone is to understand human nature. We human have so many things on our mind at any moment of time. There are cases when what we say is not what we mean and there are cases where what we mean we do not say. We do say and things as per our mood and our agenda in mind. Sometimes there are incidents when our attitude creates confusion in the communication and we end up creating a situation which is absolutely not warranted. In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. In this week’s note from the field, I’m taking a slight departure from technical knowledge and concepts explained. We’ll be back to it next week, I’m sure. Pinal wanted us to explain some of the issues we bump into and how we see some of our customers arrive at problem situations and how we have helped get them back on the right track. Often it is a technical problem we are officially solving – but in a lot of cases as a consultant, we are really helping fix some communication difficulties. This is a technical blog post and not an “advice column” in a newspaper – but the longer I am a consultant, the more years I add to my experience in technology the more I learn that the vast majority of the problems we encounter have “soft skills” included in the chain of causes for the issue we are helping overcome. This is not going to be exhaustive but I hope that sharing four pieces of advice inspired by real issues starts a process of searching for places where we can be the cause of these challenges and look at fixing them in ourselves. Or perhaps we can begin looking at resolving them in teams that we manage. I’ll share three statements that I’ve either heard, read or said and talk about some of the communication or attitude challenges highlighted by the statement. 1 – “But that’s the SAN Administrator’s responsibility…” I heard that early on in my consulting career when talking with a customer who had serious corruption and no good recent backups – potentially no good backups at all. The statement doesn’t have to be this one exactly, but the attitude here is an attitude of “my job stops here, and I don’t care about the intent or principle of why I’m here.” It’s also a situation of having the attitude that as long as there is someone else to blame, I’m fine… You see in this case, the DBA had a suspicion that the backups were not being handled right. They were the DBA and they knew that they had responsibility to ensure SQL backups were good to go – it’s a basic requirement of a production DBA. In my “As A DBA Where Do I start?!” presentation, I argue that is job #1 of a DBA. But in this case, the thought was that there was someone else to blame. Rather than create extra work and take on responsibility it was decided to just let it be another team’s responsibility. This failed the company, the company’s customers and no one won. As technologists – we should strive to go the extra mile. If there is a lack of clarity around roles and responsibilities and we know it – we should push to get it resolved. Especially as the DBAs who should act as the advocates of the data contained in the databases we are responsible for. 2 – “We’ve always done it this way, it’s never caused a problem before!” Complacency. I have to say that many failures I’ve been paid good money to help recover from would have not happened had it been for an attitude of complacency. If any thoughts like this have entered your mind about your situation you may be suffering from it. If, while reading this, you get this sinking feeling in your stomach about that one thing you know should be fixed but haven’t done it.. Why don’t you stop and go fix it then come back.. “We should have better backups, but we’re on a SAN so we should be fine really.” “Technically speaking that could happen, but what are the chances?” “We’ll just clean that up as a fast follow” ..and so on. In the age of tightening IT budgets, increased expectations of up time, availability and performance there is no room for complacency. Our customers and business units expect – no demand – the best. Complacency says “we will give you second best or hopefully good enough and we accept the risk and know this may hurt us later. Sometimes an organization will opt for “good enough” and I agree with the concept that at times the perfect can be the enemy of the good. But when we make those decisions in a vacuum and are not reporting them up and discussing them as an organization that is different. That is us unilaterally choosing to do something less than the best and purposefully playing a game of chance. 3 – “This device must accept interference from other devices but not create any” I’ve paraphrased this one – but it’s something the Federal Communications Commission – a federal agency in the United States that regulates electronic communication – requires of all manufacturers of any device that could cause or receive interference electronically. I blogged in depth about this here (http://www.straightpathsql.com/archives/2011/07/relationship-advice-from-the-fcc/) so I won’t go into much detail other than to say this… If we all operated more on the premise that we should do our best to not be the cause of conflict, and to be less easily offended and less upset when we perceive offense life would be easier in many areas! This doesn’t always cause the issues we are called in to help out. Not directly. But where we see it is in unhealthy relationships between the various technology teams at a client. We’ll see teams hoarding knowledge, not sharing well with others and almost working against other teams instead of working with them. If you trace these problems back far enough it often stems from someone or some group of people violating this principle from the FCC. To Sum It Up Technology problems are easy to solve. At Linchpin People we help many customers get past the toughest technological challenge – and at the end of the day it is really just a repeatable process of pattern based troubleshooting, logical thinking and starting at the beginning and carefully stepping through to the end. It’s easy at the end of the day. The tough part of what we do as consultants is the people skills. Being able to help get teams working together, being able to help teams take responsibility, to improve team to team communication? That is the difficult part, and we get to use the soft skills on every engagement. Work on professional development (http://professionaldevelopment.sqlpass.org/) and see continuing improvement here, not just with technology. I can teach just about anyone how to be an excellent DBA and performance tuner, but some of these soft skills are much more difficult to teach. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

- by yaldahhakim

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It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

- by Harish Gaur

Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

- by Harish Gaur

Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance TAGS: Fusion Apps, Exalogic, BPM Suite, SOA Suite, e-Business Suite Integration

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