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• Oracle OpenWorld 2012 Call For Papers Ends Monday 9-April at Midnight

  - by mdonohue

  September 30th seems a long way off now but the window of opportunity for a free pass to Oracle Open World is closing fast. Act now to share your BI Publisher success story with others and demonstrate your mastery and expertise. I know some of you are experts and it would be great for you to share what you know. Now is the time to submit your presentation abstract for review by the selection panel. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or technical topics. What’s in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld (worth up to $2,595). More importantly that pass provides access to all sessions and networking events - priceless! So don’t delay - submit your session abstract now!

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• TODAY! Partner Webcast: SPARC Marketing And Go-To-Market

  - by swalker

  THURSDAY, JUNE 21ST, 2012 AT 2:00 PM GMT (3:00 PM CET) Dear partner Oracle is pleased to invite you to our new webinar series on "Sparc Marketing and Go-to-Market" intended for our partners. Please join our second session in a series of new monthly webinars focused on everything related to SPARC and specifically designed to provide insights and selling guidance for channel partners worldwide on Thursday, June 21. Agenda: This month's guest speaker will focus on SPARC / T4 Marketing: a review of current assets and where we are going into FY13. Our presenter will be Bud Koch, Sr Principal Product Marketing Director. Please mark your diaries for this date and be sure to join. JOINING INFORMATION International Toll Free Dial-in Conference call ID: 90617465 Password: sparc To join the WebEx Conference Meeting Number: 590 744 943 Meeting Password: sparc REGISTER Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Duration 1 hour For assistance 1. Go to https://oraclemeetings.webex.com/oraclemeetings/mc 2. On the left navigation bar, click "Support". Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Cinzia Mascanzoni EMEA Partner Marketing Director Giuseppe Facchetti EMEA Partner Business Development Manager

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• Advice on choosing a book to read

  - by Kioshiki

  I would like to ask for some recommendations on useful books to read. Initially I had intended on posting quite a long description of my current issue and asking for advice. But I realised that I didn’t have a clear idea of what I wanted to ask. One thing that is clear to me is that my knowledge in various areas needs improving and reading is one method of doing that. Though choosing the right book to read seems like a task in itself when there are so many books out there. I am a programmer but I also deal with analysis, design & testing. So I am not sure what type of book to read. One option might be to work through two books at the same time. I had thought maybe one about design or practices and another of a more technical focus. Recently I came across one book that I thought might be useful to read: http://xunitpatterns.com/index.html It seems like an interesting book, but the comments I read on amazon.co.uk show that the book is probably longer than it needs to be. Has anyone read it and can comment on this? Another book that I already own and would probably be a good one to finish reading is this: http://www.amazon.co.uk/Code-Complete-Practical-Handbook-Construction/dp/0735619670/ref=sr_1_1?ie=UTF8&qid=1309438553&sr=8-1 Has anyone else read this who can comment on its usefulness? Beyond these two I currently have no clear idea of what to read. I have thought about reading a book related to OO design or the GOF design patterns. But I wonder if I am worrying too much about the process and practices and not focusing on the actual work. I would be very grateful for any suggestions or comments. Many Thanks, Kioshiki

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• Advice on designing web application with a 40+ year lifetime

  - by user2708395

  Scenario Currently, I am apart of a health care project whose main requirement is to capture data with unknown attributes using user generated forms by health care providers. The second requirement is that data integrity is key and that the application will be used for 40+ years. We are currently migrating the client's data from the past 40 years from various sources (Paper, Excel, Access, etc...) to the database. Future requirements are: Workflow management of forms Schedule management of forms Security/Role based management Reporting engine Mobile/Tablet support Situation Only 6 months in, the current (contracted) architect/senior programmer has taken the "fast" approach and has designed a poor system. The database is not normalized, the code is coupled, the tiers have no dedicated purpose and data is starting to go missing since he has designed some beans to perform "deletes" on the database. The code base is extremely bloated and there are jobs just to synchronize data since the database is not normalized. His approach has been to rely on backup jobs to restore missing data and doesn't seem to believe in re-factoring. Having presented my findings to the PM, the architect will be removed when his contract ends. I have been given the task to re-architect this application. My team consists of me and one junior programmer. We have no other resources. We have been granted a 6-month requirement freeze in which we can focus on re-building this system. I suggested using a CMS system like Drupal, but for policy reasons at the client's organization, the system must be built from scratch. This is the first time that I will be designing a system with a 40+ lifespan. I have only worked on projects with 3-5 year lifespans, so this situation is very new, yet exciting. Questions What design considerations will make the system more "future proof"? What experiences have you had in designing such systems - both failures and successes? What questions should be asked to the client/PM to make the system more "future proof"?

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• My Windows Phone 7 experience: 45 days in

  - by Enrique Lima

  November 13th, 2010 was the day I got my Windows Phone 7.  It was an exciting day, a lot of anxiety too.  Over a phone? Sadly, yes! Being a Zune Pass subscriber, it was something worth looking forward too, being a consultant that relies and works with Microsoft technologies and having the option of OneNote (without converters and such) on my phone was a great thing too. Has that changed over 45 days?  No, not really.  But I find myself at the very same place I was with my iPhone, I don’t really use the music player as I spend enough time in front of a computer where I have Pandora and the Zune Desktop.  Or in a car with Satellite Radio.  As for OneNote, that keeps me hooked and with access to my notes no matter where I take them. The Device: Samsung Focus Likes: OneNote integration, Zune capabilities (just note my comment above), fast and smooth interface, calendar, tiles, the device itself. Dislikes: Heavy glitches in SharePoint interaction. And a very weird one I have experienced is, any pictures I get sent from an iPhone via email will register as an attachment but the pictures are not listed as the attachment once I open the message … weird!!  Then, of course, some apps have not made it to the platform (not sure they ever will … Pandora??!!??  Chase??!!??).  But those apps missing is not the phone, or Microsoft’s fault (IMO).  In summary, I am happy with it, and some of the missing apps have made me shift the way I work with the products or features affected … meaning I rely on my desktop stuff for that.

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• PASS Summit Preconference and Sessions

  - by Davide Mauri

  I’m very pleased to announce that I’ll be delivering a Pre-Conference at PASS Summit 2012. I’ll speak about Business Intelligence again (as I did in 2010) but this time I’ll focus only on Data Warehouse, since it’s big topic even alone. I’ll discuss not only what is a Data Warehouse, how it can be modeled and built, but also how it’s development can be approached using and Agile approach, bringing the experience I gathered in this field. Building the Agile Data Warehouse with SQL Server 2012 http://www.sqlpass.org/summit/2012/Sessions/SessionDetails.aspx?sid=2821 I’m sure you’ll like it, especially if you’re starting to create a BI Solution and you’re wondering what is a Data Warehouse, if it is still useful nowadays that everyone talks about Self-Service BI and In-Memory databases, and what’s the correct path to follow in order to have a successful project up and running. Beside this Preconference, I’ll also deliver a regular session, this time related to database administration, monitoring and tuning: DMVs: Power in Your Hands http://www.sqlpass.org/summit/2012/Sessions/SessionDetails.aspx?sid=3204 Here we’ll dive into the most useful DMVs, so that you’ll see how that can help in everyday management in order to discover, understand and optimze you SQL Server installation, from the server itself to the single query. See you there!!!!!

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• Vector-based fonts vs. bitmap fonts in (2d) games?

  - by jmp97

  I know that many games are using bitmap fonts. Which are the advantages for vector-based font rendering / manipulation when compared to bitmap fonts and in which scenarios would they matter the most? Prefer a focus on 2d games when answering this question. If relevant, please include examples for games using either approach. Some factors you might consider: amount of text used in the game scaling of text overlaying glyphs and anti-aliasing general rendering quality font colors and styling user interface requirements localisation / unicode text wrapping and formatting cross-platform deployment 2d vs 3d Background: I am developing a simple falling blocks game in 2d, targeted for pc. I would like to add text labels for level, score, and menu buttons. I am using SFML which uses FreeType internally, so vector-based features are easily available for my project. In my view, font sizes in simple games often don't vary, and bitmap fonts should be easier for cross-platform concerns (font-formats and font rendering quality). But I am unsure if I am missing some important points here, especially since I want to polish the looks of the final game.

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• Best multi-platform mobile development tool, or use iPhone tools?

  - by Jesse Millikan

  I may be building a mobile app for a client soon. Their primary focus is the iPhone, but my boss would like to be able to target multiple platforms if it's feasible. The app will probably be a large but technically simple business application backed by a web service. So, here's the question as I see it: What is currently the strongest cross-platform mobile development tool that supports iOS? Would you choose it over native development tools? If you choose native, contrast it with a cross-platform tool you've used. In addition, For a project of the type we're expecting, what's the level of effort for your chosen tool versus other tools? What's the actual level of support of the tool for other platforms and their unique look and feel, capabilities, etc.? How thorough is the documentation of the product? How well do you like the development experience itself, e.g. the language, tools, documentation? Is it something you would choose to do long-term? I'll put a bounty out unless I get fantastic answers.

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• Social Media Stations for Partners

  - by Oracle OpenWorld Blog Team

  By Stephanie Spada One of our exciting additions to this year’s Oracle Partner Network Exchange @ OpenWorld are Social Media Stations.  Partners have the opportunity to get customized, face-to-face expert advice on how they can better engage their customers and find new prospects online using social media tools.When: Sunday, September 30Time: 3:00 p.m.–5:00 p.m.Where: Moscone South, Esplanade levelWhen: Monday, October 1Time:  9:30 a.m.–6:00 p.m.Where: Moscone South, OPN Lounge, Exhibitor levelEach customized social media consultation will take only 25 minutes. Here’s how it works:·    Partners check in with a Social Media Rally coordinator who will assess needs and make the right connections for each session·    Partners go to the Photo Station, where a headshot will be taken that can be used on social profiles, Websites or for articles and posts across the Web·    Partners meet with the One-2-One consultants who will walk them through how they’re using social media today and what next steps could beSocial media channels/methods discussed can include Google+, Google Alerts, Google Analytics, Facebook, LinkedIn, Search Engine Optimization, Twitter, and more.  With so many choices, partners can decide how to focus their time.To get the most out of the Social Media Stations, partners should:·    Wear appropriate attire for the headshot photo·    Bring log-in information for social platforms they want to discuss·    Come prepared with questions for the One-2-One consultation so session time can be maximizedFor questions, or to schedule a session ahead of time, partners should send an email to: [email protected].

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• Finding a job: feedback on my current prodicument and my relentless efforts [closed]

  - by Michael

  I am a very well rounded IT guy, with a passion for programming in particular. I have been through a BS program less the internship as I refuse to go lower than minimum wage (i.e. free) and/or such opportunities find the institution lacking. Since then, the catalog for my degree has changed, so I am making peace without it. I go up for job interviews and get myself no farther than a submitted resume. I have even changed my strategy and made this website: http://goo.gl/qqpN8 to showcase my highlights (but not at all exhaustive) for specific areas in the US and paid for classified ads. The 'internship' is notable as I am just trying to get my foot in the door. Because IT is so vast, with programming and engineering in particular, I spend my time researching the requirements for the job I am applying for. This has made me that well rounded guy I spoke of earlier, but has made me a victim of being a jack-of-all-trades; unfortunately being a master of none. I embrace my gung-ho attitude and find it to be a trait that has powered my career before. But I am starting to lose steam. I want it straight. What is not appealing about everything I am doing? What are the technologies that I need to focus on that are in great demand at the moment?

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• Physics-perfect (or somewhere near) 3d sound engine

  - by passcod

  I'm new to game programming, although I have some years of experience in console/web development. My problem is not so much that I can't find what I'm looking for, it's just that I don't have the terminology to actually perform a successful search. I am looking for a physics engine which has great focus on sounds. In fact, I do not care at all for anything else. What I mean is better explained by an example: Suppose a 1st person type game. You are facing North, and someone somewhere around you throws a flute at you (nevermind the absurdity of the situation). The flute spins while it is on its way, making sounds through its holes. There is a wind of say, 5 knots South. I imagine a physics engine will be capable of calculating the trajectory of the flute, as well as the direction it takes after it hits. What I want is for the physics engine to calculate the precise sounds it will make, from any listener's perspective. Does any such engine exists? If there are several, which one would be best for the example above?

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• How to start Sharepoint Development - Resources wanted [closed]

  - by user1249641

  I'm a apprentice for software development here in good ol' Germany and I've been doing fairly well with c#, asp.net mvc, entity framework and LINQ so far. My superiors want me to focus solely on our intranet development and Sharepoint development. They don't provide me with any resources to start. No books, no co-workers with actual webpart-dev-experience, seminars and the likes. There for it's do it on your own or die. I bought a book and started working through it on my virtual machine messing with the infrastructure and everything i can get a grip on. My main problem however stays the actual development. I have managed to write 2 webparts which can be used as a rudimentary ticket system(using WSP Builder and SP2007). But there it stops. Are there any comprehensive step by step tutorials or blogs out there, like the asp.net tutorials on www.asp.net which take you by the hand go over each step with you? Starting with the basic classes, going over custom css implementation, Jquery/Javascript ajax and async calls? No matter how trivial, I appreciate every help and hint you can give.

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• Should I listen to my employer and use CASE tools?

  - by omsharp

  My employer (Not a Developer) thinks that CASE tools will help us improve our development process and documentation. I am not sure about that, we are a small team of 5 developers building mobile banking solutions for local clients. I think CASE tools will be a waste of time and money as they need to be purchased and we will need some time before we get used to them and be efficient working with them for modeling and stuff. Code generation is another issue, I really think that the CASE generated code won't be as good as code written by good developers. I think that if we stick with agile princeliness, design patterns, use TDD, and keep our code clean. we should be good. And as far as Analysis and Design, I think simple UML diagrams on whiteboard should do the trick. Documentation is good and important, but should be made as little as possible and we should not focus on Docs and forget the code. This is what i think. Am I correct? or should I listen to my employer and start researching for an appropriate CASE Tool?

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• How can I get a gnome environment in my VNC session?

  - by adante

  When I start VNC I have an empty desktop without the ability to manage windows or start apps etc). I'd like to have a desktop environment to be able to basic desktop things (someone asked me why I wanted this - I can't really say except that I would like my computer to be useful). My focus at the moment is basically having a working environment with as little time/effort expenditure as possible, as opposed to spending a full-time week learning the most trivial and arcane details of x, vnc, gnome or whatever passes for the current desktop architecture standard of the hour. What command or series of hoops do I have to jump to to achieve this? I have tried running gnome-session but it looks like it is attempting to run compiz and fails spectacularly. I've also tried running metacity but this simply gives me a titlebars to my windows (this is great! But I'd also like the taskbar and other stuff). I considered trying to start gnome-session in a way that it uses metacity instead of compiz. But I don't know how to do this. Tutorials on the net exist for changing to metacity - once you already have compiz running. Not so useful if compiz does not run.

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• Diving into a computer science career [closed]

  - by Willis

  Well first I would like to say thank you for taking the time to read my question. I'll give you some background. I graduated two years ago from a local UC in my state with a degree in cognitive psychology and worked in a neuroscience lab. During this time I was exposed to some light Matlab programming and other programming tidbits, but before this I had some basic understanding of programming. My father worked IT for a company when I was younger so I picked up his books and took learned things along the way growing up. Naturally I'm an inquisitive person, constantly learning, love challenges, and have had exposure to some languages. Yet at this point I was fully pursue it as a career and always had this in the back of my head. Where do I start? I'm 25 and feel like I still have time to make a switch. I've immersed myself in the terminal/command prompt to start, but which language do I focus on? I've read the A+ book and planning to take on the exam, then the networking exam, but I want to deal with more programming, development, and troubleshooting. I understand to get involved in open source, but where? I took the next step and got a small IT assistant job, but doesn't really deal with programming, development, just troubling shooting and small network issues. Thank you!

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• Free Webinar: A faster, cheaper, better IT Department with Azure

  - by Herve Roggero

  Join me for a free Webinar on Wednesday October 17th at 1:30PM, Eastern Time. I will discuss the benefits of cloud computing with the Azure platform. There isn’t a company out there that would say “No” to reduced IT costs and unlimited scaling bandwidth. This webinar will focus on the specific benefits of the Microsoft Azure cloud platform and will convince you on the sound business rationale behind moving to the cloud. From Infrastructure as a Service (Iaas) to Platform as a Service (Paas), Azure supports quick deployments, virtual machines, native SQL Databases and much more. Topics that will be discussed: - Why use Azure for your Cloud Computing needs - Iaas and Paas Offerings - Differing project approaches to Cloud computing - How Azure’s agility and reduced costs lead to better solutions Attendees of this webinar will also be eligible to receive the following: Free Two Hour Consultation which can include: - Review of Your Cloud Strategy - Cloud Roadmap Review - Review of Data-mart strategies - Review of Mobility Strategies Click Here to Register Now. About Herve Roggero Hervé Roggero, Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Hervé's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Hervé holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Hervé is the co-author of "PRO SQL Azure" from Apress. For more information, visit www.bluesyntax.net.

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• eSTEP TechCast-Special - October 2012

  - by uwes

  Dear partner, we are pleased to announce our eSTEP TechCast-Special on Thursday 18th of October and would be happy if you could join. Please see below the details for the next TechCast.Date and time:Thursday, 18. October 2012, 11:00 - 12:00 BST (12:00 - 13:00 CEST; 14:00 - 15:00 GST) Title: Oracle OpenWorld Systems Update Abstract:In this special TechCast we will give you a brief update to News and Announcements of Oracle Open World 2012. Special focus will be on Announcements around the Systems products and partner relevant News from Oracle OpenWorld. Target audience: Tech Presales Speaker: HW Enablement Team Call Info:Call-in-toll-free number: 08006948154 (United Kingdom)Call-in-toll-free number: +44-2081181001 (United Kingdom) Show global numbers Conference Code: 803 594 3Security Passcode: 9876Webex Info (Oracle Web Conference) Meeting Number: 593 893 048Meeting Password: tech2011 Playback / Recording / Archive: The webcasts will be recorded and will be available shortly after the event in the eSTEP portal under the Events tab, where you could find also material from already delivered eSTEP TechCasts. Use your email-adress and PIN: eSTEP_2011 to get access. Feel free to have a look. We are happy to get your comments and feedback. ">

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• Fosfor EPUB Reader

  - by Geertjan

  Instead of creating a fullblown NetBeans Platform application for doing WYSIWYG editing for EPUB, similar to Sigil, I decided to focus purely on the very narrow scope of EPUB reading. The scope is narrower and, since the application will be a lot less ambitious and smaller, a pure JavaFX implementation makes sense. When you somehow get, e.g., buy, an EPUB file, you typically read it on a tablet or mobile device. However, some people in the world, e.g., me, still have laptops. Therefore, I'm creating a small JavaFX application that unzips EPUB files, into a temp directory, and then loads them into a JavaFX WebView. Arabic support: For an application like this, simplicity is the most important thing. Very few buttons, very few options, preferably no configuration of anything. Just let the user open the EPUB file and read it, that's it, nothing fancy. CSS stylesheets and images are correctly read. It's exactly what it looks like, a reader for EPUB files. The back and forward buttons are working and you can also switch to the table of contents. When it is complete, which it pretty much is right now, publishers of EPUB files can make this small app available from their site, to simplify life for their readers, since it will run easily and well on all operating systems.

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• Engineered Systems and PCI

  - by Joel Weise

  Oracle has a number of different engineered systems.  These are design to be highly integrated, optimized and secure systems.  The Exadata database engineered system and the Exalogic application engineered system are two good examples.  Often I am asked how these comply with different standards and regulations.  Exalogic is the Oracle engineered system that supports applications and the focus of today's blog.  First, we must recognize that as a collection of hardware and software, we cannot simply state that Exalogic is "compliant" with PCI DSS.  This is because Exalogic must be implemented within the context of one's existing IT infrastructure, the security features of that infrastructure, the governance framework that exists, security policies, operational procedures, and other factors.  What we can say though, is that Exalogic has been designed with various security capabilities that can be utilized to support compliance to PCI DSS as well as other standards and regulations (e.g., NIST and HIPAA).  Given that, Exalogic can be an excellant platform for running PCI related payment applications.  Coalfire Systems, a leading QSA in the US, has evaluated Exalogic against PCI DSS and supports this position.  Their evaluation can be found here: Exalogic and PCI Compliance. I hope you find it useful. 

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• Finding Android contract work?

  - by Reuben Scratton

  Hi all, Hope I'm in the right place... apologies in advance if not. How and where do people find contract work? Specifically Android work... Two years ago, following 15+ years in Win32 and SymbianOS, I decided to intensively focus on Android. I took the best part of 2009 off work to learn the new platform thoroughly, and that seems to have been a good strategic decision... Android is everywhere now. But it seems strangely hard to find Android development work. I have this nagging feeling that there must be some website, some secret society or labour exchange, that has somehow eluded me... :-\ What's going on? If you're a contractor, how did you find your current work? Because looking at page after page of cut'n'paste ads on Jobserve is destroying my will to live. As is the "0 results" response when I search for "Android" on careers.stackoverflow.com. Any help / insight sincerely appreciated. -- Reuben

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• During interviews, how do I gauge a company's respect for my position?

  - by Bluu

  I'm a web developer who previously joined a software company not knowing their value and respect went to big data analysis, not their website. Sure, they needed a public-facing website, but I eventually found that the most exciting, valued projects there went to data teams. Realizing this, members of the web team were picked off and switched teams, making it hard for those left behind to keep up the work load, and making us look bad. At times it seemed the company culture sneered at us, wondering, "What does that team even do here?" A friend of mine had the opposite problem at another software company. All he wanted to do was crunch big numbers. However he complained that the rest of the company wouldn't shut up about developing the usability of their website. Meanwhile his analytics team languished. I've also heard of salespeople getting love at a company, while engineering as a whole is undervalued, or vice versa. As for my story, if I could have known the company was like that, I might have avoided the job in the first place. So, before I join a new company, how do I gauge its actual respect for my programming role? For its other roles? I want to avoid companies that aren't serious about my particular focus in programming, or, perhaps bigger picture, companies that don't value everybody who works there. (Note I think gauging the company's attitude toward the basic needs of its programmers is covered by these related questions.)

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• 25 years old and considering a career change...possible? practical?

  - by mq330

  Hi all, I'm new to this site and new to programming as well. I've spent some time going through an intro cs book that uses python as the language of choice. I find the exercises interesting and engaging and I generally have had a favorable experience programming so far. I've gone through some of the basics with python like writing simple programs, basics of GUIs, manipulating strings, lists, defining functions, etc. And I've always loved technology. Although I've never done any real hardcore programming yet, I was inclined to building websites from a very young age but I never really developed my skills. Now, the thing is I'm 25, I have my bacholors in environmental studies and two masters degrees in urban planning and landscape architecture respectively. I know, it would be quite a departure to pursue a career in programming at this point. Currently, I'm working as a geographic information systems intern. I've taken some GIS classes and have a lot of experience with making maps, doing spatial analysis etc. So what I'm thinking is maybe I can learn some solid programming skills and apply these skills in the field of GIS. From what I've seen, .net languages are the norm in this arena. Could you perhaps provide some guidance to me in terms of what languages I should focus on or courses I should take at this point? What about for building web mapping applications? Also, I was thinking about getting a certificate in programming from a university extension program. Do you think it would be worth it? And furthermore, do you think potential employers would be interested in hiring someone like me (once I get a couple of languages down pretty well) as an intern or in an entry level position? I'll be living in the bay area so I feel that there should be decent opportunities even though I don't have a b.s. in cs.

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• 724% Return on an SFA project with Oracle Sales Cloud and Marketing Cloud combined!

  - by Richard Lefebvre

  Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that?a 724% return on investment (ROI) when it implemented these Oracle Cloud solutions in its fast-moving, rapidly-growing business. Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm, highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment – 724% Payback – 2 months Average annual benefit – $91,534 Cost : Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Read the full Apex IT ROI Case Study. You also can learn more about Apex IT’s business, including the company’s work with Oracle Sales and Marketing Cloud on behalf of its clients. You can point your prospects and customers to the CX blog for a similar recap of the Apex IT award and a link to the Case Study.

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• Adventures in Lab Management Configuration: CMMI Edition Part 1 of 3

  - by Enrique Lima

  I remember at one point someone telling me how close Migrate was to Migraine. This was a process that included an environment from TFS 2008 to TFS 2010, needed to be migrated too as far as the process template goes.  Here we are talking about CMMI v4.2 to CMMI v5.0.  Now, the process to migrate the TFS Infrastructure is one thing, migrating the Process Template is a different deal, not hard … just involved. Followed a combination of steps that came from a blog post as the main guidance and then MSDN (as suggested on the guidance post) to complement some tasks and steps. Again, the focus I have here is CMMI. The high level steps taken to enable the TFS 2008 CMMI v4.2 migrated to TFS 2010 Process Template are: 1)  Backup the Collection, Configuration and Warehouse Databases. 2)  Downloaded the Process Template using Visual Studio 2010. 3) Exported, modified and imported Bug Type Definition 4) Exported, modified and imported Scenario or Requirement Type Definition. 5) Created and imported bug field mappings. Now, we can attempt to connect using Test Manager, and you should be able to get this going. After that was done, it was time to enroll VMs that already existed in the environment.  This was a bit more challenging, but in the end it was a matter of just analyzing the changes that had been made to had a temporary work around from the time we migrated to the time we converted the Work Items and such and added fields to enable communication between the project and the Test and Lab Manager component. There are 2 more parts to this post, the second will describe the detailed steps taken to complete the Process Template update and the third will talk about the gotchas and fixes for the Lab Management portion.

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• Get to No as fast as possible

  - by Tim Hibbard

  There is a sales technique where the strategy is to get the customer to say “No deal” as soon as possible.  The idea being that by establishing terms that your customer is not comfortable with with, the sooner you can figure out what they will be willing to agree to.  The same principal can be applied to code design.  Instead of nested if…then statements, a code block should quickly eliminate the cases it is not equipped to handle and just focus on what it is meant to handle. This is code that will quickly become maintainable as requirements change: private void SaveClient(Client c) { if (c != null) { if (c.BirthDate != DateTime.MinValue) { foreach (Sale s in c.Sales) { if (s.IsProcessed) { SaveSaleToDatabase(s); } } SaveClientToDatabase(c); } } }   If an additional requirement comes along that requires the Client to have Manager approval or for a Sale to be under $20K, this code will get messy and unreadable. A better way to meet the same requirements would be: private void SaveClient(Client c) { if (c == null) { return; } if (c.BirthDate == DateTime.MinValue) { return; }   foreach (Sale s in c.Save) { if (!s.IsProcessed) { continue; } SaveSaleToDatabase(s); } SaveClientToDatabase(c); } This technique moves on quickly when it finds something it doesn’t like.  This makes it much easier to add a Manager approval constraint.  We would just insert the new requirement before the action takes place.

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