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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• What's the recommended way of doing a HUD for an android game?

  - by joxnas

  Basically the question is in the title. I'm creating a RTS game and I will need buttons like attack move / attack ground, etc. I am not using any engine. When people do games in OpenGL for android (my case), do they ever use android components to control the game or do they create their components in the game? What are the general recommended approach, if there's any? How about more complex components like scrolling lists of items , etc? I would also appreciate you to pair your answer with a brief comment about how was your experience using the approach(es) you describe. Thanks :)

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• What is MVC, really?

  - by NickC

  As a serious programmer, how do you answer the question What is MVC? In my mind, MVC is sort of a nebulous topic — and because of that, if your audience is a learner, then you're free to describe it in general terms that are unlikely to be controversial. However, if you are speaking to a knowledgeable audience, especially an interviewer, I have a hard time thinking of a direction to take that doesn't risk a reaction of "well that's not right!...". We all have different real-world experience, and I haven't truly met the same MVC implementation pattern twice. Specifically, there seem to be disagreements regarding strictness, component definition, separation of parts (what piece fits where), etc. So, how should I explain MVC in a way that is correct, concise, and uncontroversial?

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• Problem installing LibreOffice; please help!

  - by EmmyS

  I followed the instructions for installing LibreOffice found here, which are basically the same instructions found all over askubuntu and the web in general. I followed the instructions (including removing OO first) for gnome; all that is in my Applications menu now is LibreOffice (OO used to have OpenOffice Spreadsheet, OpenOffice Presentation, etc.) When I open LibreOffice, I get the splash screen/menu, but all of the choices for creating new docs are greyed out. It also will not open any office/type files (no errors; they just don't open.) The terminal commands indicated that installation was successful, but obviously something is missing. I'm guessing I can just reinstall OO from the software center, but I'd really like to give LibreOffice a try, given the lack of ongoing development on OO. Can anyone help me out?

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• 'Situations gone wrong' for web apps...

  - by AvgJoe007

  Hi all I know there's some decent material floating around relating to more specific areas, but wanted to get some opinions from people who have had bad experiences in the past. I have a project where I can have a say on the design of a B2C web app, which has some external API interfaces. UX is crucial as is speed. Not sure what technology will be used at this stage. In designing this application, I want to make sure obvious features are not left out (i.e. ones that make maintenance/development easier). So can you guys tell me about 'situations gone wrong' that could have been avoided had more consideration taken place? Am looking to gather feedback in general, so don't worry if your example is industry/technology specific - so long as it pertains to web. Thanks for reading, I look forward to your responses!

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• How should I access frame buttons from a controller in an MVC approach?

  - by Loris

  I'm developing an italian card game using the mvc pattern. I have the class GameFrame that contains the view. The user's card are buttons (JButton objects). I have 3 controllers: GameController: to control the game in general. Contains the game loop. HumanPlayerController: to control the user input ComputerPlayerController: contains the AI of the computer PlayerController: is an interface with the makeTurn() method. It's implemented by HumanP.C. and ComputerP.C. HumanPlayerController implements ActionListener too. But what is the right way to access to the GameFrame buttons? I need it for understand which card was chosen. GameFrame and HumanPlayerController are in different packages. Should i make the JButtons public?

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• Using allocators for different systems

  - by chadb

  I am going over the memory architecture for my game and even though I know my memory budgets may not be final, I at the point where I can start using them in a general sense. I know that I will need several allocators (for systems such as audio, rendering, etc) but I am unsure of how they will be accessed. I do not use singletons, so I can't just have something such as AudioManager::GetInstance().get_allocator(). Instead, I need to find a different method of usage but I am not sure of how. How can I store and call my allocators needed for several different systems over engine in an efficient manner?

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• How to fix Bluetooth Sound in Ubuntu 11.10

  - by Cerin

  Bluetooth sound worked perfectly for me in Ubuntu 10.04. I recently upgraded to 11.10, and although sound in general works fine, Bluetooth sound almost never works. My headset is paired, and Sound Settings shows it's selected as the output device, but no sound is being output. I've tested the headset with other devices, and confirmed it still works, so the issue is definitely with 11.10. I'm not seeing any explicit errors and I can't find any similar issues with 11.10 through Google. I tried restarting the bluetooth service, but that had no effect. What can I do to fix this?

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• Implementation of a Rules Engine in Your Business Applicaitons

  - by enonu

  I'm for an experience driven answer from a few software engineers who have implemented a rules engine in their internal business applications. How has it affected your business in the following ways: Ability to launch and iterate over business driven logic Ability to have "business users" perform the actual modification of those rules rather than developers. Ability to comprehend the business rules in general. Quality of the software releases. More or less bugs from the end-user's POV? Speed of the applications. If you had to do it all over again, what would you do differently? Lastly, I'm looking for a qualification of your answer w/ respect to the architecture. Would you do the same thing if you were deploying to a 1-machine setup vs. your architecture vs. a multi-tier cloud-based distributed architecture using 1000s of machines? How would it be different? Thanks!

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• When should one use "out" parameters?

  - by qegal

  In Objective-C, there are several methods like initWithContentsOfFile:encoding:error: where one passes in a reference to an NSError object for the error: parameter. In this example, the value of the NSError object passed in can change based on what goes on at runtime when the method is being called and whether the body of the method was executed in a certain way successfully. In a way I think of this NSError object as sort of like a second return value from the method, and only differs from an object anObject in the statement return anObject; in that when this statement is called, execution leaves the method. So my question is, not only in the context of error handling in Objective-C, but in general, when should one use an "out" parameter in place of returning said value in a return statement?

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• Access Control Service v2: Registering Web Identities in your Applications [concepts]

  - by Your DisplayName here!

  ACS v2 support two fundamental types of client identities– I like to call them “enterprise identities” (WS-*) and “web identities” (Google, LiveID, OpenId in general…). I also see two different “mind sets” when it comes to application design using the above identity types: Enterprise identities – often the fact that a client can present a token from a trusted identity provider means he is a legitimate user of the application. Trust relationships and authorization details have been negotiated out of band (often on paper). Web identities – the fact that a user can authenticate with Google et al does not necessarily mean he is a legitimate (or registered) user of an application. Typically additional steps are necessary (like filling out a form, email confirmation etc). Sometimes also a mixture of both approaches exist, for the sake of this post, I will focus on the web identity case. I got a number of questions how to implement the web identity scenario and after some conversations it turns out it is the old authentication vs. authorization problem that gets in the way. Many people use the IsAuthenticated property on IIdentity to make security decisions in their applications (or deny user=”?” in ASP.NET terms). That’s a very natural thing to do, because authentication was done inside the application and we knew exactly when the IsAuthenticated condition is true. Been there, done that. Guilty ;) The fundamental difference between these “old style” apps and federation is, that authentication is not done by the application anymore. It is done by a third party service, and in the case of web identity providers, in services that are not under our control (nor do we have a formal business relationship with these providers). Now the issue is, when you switch to ACS, and someone with a Google account authenticates, indeed IsAuthenticated is true – because that’s what he is! This does not mean, that he is also authorized to use the application. It just proves he was able to authenticate with Google. Now this obviously leads to confusion. How can we solve that? Easy answer: We have to deal with authentication and authorization separately. Job done ;) For many application types I see this general approach: Application uses ACS for authentication (maybe both enterprise and web identities, we focus on web identities but you could easily have a dual approach here) Application offers to authenticate (or sign in) via web identity accounts like LiveID, Google, Facebook etc. Application also maintains a database of its “own” users. Typically you want to store additional information about the user In such an application type it is important to have a unique identifier for your users (think the primary key of your user database). What would that be? Most web identity provider (and all the standard ACS v2 supported ones) emit a NameIdentifier claim. This is a stable ID for the client (scoped to the relying party – more on that later). Furthermore ACS emits a claims identifying the identity provider (like the original issuer concept in WIF). When you combine these two values together, you can be sure to have a unique identifier for the user, e.g.: Facebook-134952459903700\799880347 You can now check on incoming calls, if the user is already registered and if yes, swap the ACS claims with claims coming from your user database. One claims would maybe be a role like “Registered User” which can then be easily used to do authorization checks in the application. The WIF claims authentication manager is a perfect place to do the claims transformation. If the user is not registered, show a register form. Maybe you can use some claims from the identity provider to pre-fill form fields. (see here where I show how to use the Facebook API to fetch additional user properties). After successful registration (which may include other mechanisms like a confirmation email), flip the bit in your database to make the web identity a registered user. This is all very theoretical. In the next post I will show some code and provide a download link for the complete sample. More on NameIdentifier Identity providers “guarantee” that the name identifier for a given user in your application will always be the same. But different applications (in the case of ACS – different ACS namespaces) will see different name identifiers. This is by design to protect the privacy of users because identical name identifiers could be used to create “profiles” of some sort for that user. In technical terms they create the name identifier approximately like this: name identifier = Hash((Provider Internal User ID) + (Relying Party Address)) Why is this important to know? Well – when you change the name of your ACS namespace, the name identifiers will change as well and you will will lose your “connection” to your existing users. Oh an btw – never use any other claims (like email address or name) to form a unique ID – these can often be changed by users.

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• Is self learning Computer Science/programming over a college degree worth it? [on hold]

  - by user106576

  I am currently in college and I just want to skip to learning and gaining experience in what I came here to do, but unfortunately the first two years of college is general classes that everyone takes. I have a couple of friends that are also in Computer Science and we were planning on starting a small company/self employment. Would dropping out and gaining experience and a portfolio qualify for smaller companies if I look for a job there? What programs should I learn, and which ones should I learn before others to better understand the programs that are harder?

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• Open source login solution

  - by David

  Authentication is such a general problem, which most websites have to implement. There are a few commercial solutions, but all lack sufficient functionality to customize the registration process. Therefore, I am looking for an open-source alternative. I am using PHP and with PostgreSQL as database, but as far as I understand one could utilize authentication solutions using other technologies and integrate them into our site in various ways. Therefore, I am looking for such solutions in any technology apart from those requiring Microsoft infrastructure... I would prefer Open Source solution, which have already implemented the following features: Has password recovery procedure Username is the email address of the user Has "Remember me" functionailty (meaning that the user is logged in automatically without seeing the login page) email address verification Google has gotten me nowhere on this and neither a search on this site...

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• Reflective practice in programming using keystroke playback

  - by Graham

  I'm thinking of applying Reflective Practice to improving my programming skills. To that end, I want to be able to watch myself writing code. In general, what is a good method for applying Reflective Practice to the craft of programming? In particular, if it's a good idea, is there an editor that records keystrokes then plays them back at a later time - possibly running the keys together without delays, or replaying at a 2x/4x/8x accelerated rate? Screencasting with RecordMyDesktop is an option, but has downsides of waiting for encoding and ending up with a big video file instead of a list of keystrokes.

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• 2D game big background images for maps

  - by WhiteCat

  Update: this question is general, not specific to Sprite Kit or a single language/platform. I'm toying with Sprite Kit with an idea to make a 2D side-scroller. Now the backgrounds for the maps are going to be hand-drawn and surely bigger than retina display, so the maps could span more than 1 screen in both axis. I imagine loading such a huge image could mean trouble and I don't plan to use tiling. I'm not sure how Sprite Kit splits images bigger than max texture size, if it does. I could split the images myself and use more sprites for each part of the background. What is the usual way to handle this?

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• Software bug/defect classification

  - by Dustin K

  We're trying to come up with terms that better describe our bugs/defects. To us, the term 'bug' or 'defect' is too generic and doesn't accurately reflect what is happening. For example, instead of saying that there is a bug (in the general sense), we'd rather say what type of bug (an error, or enhancement, or improvement, etc.). What names do you use for describing 'bugs'? We found http://www.softwaredevelopment.ca/bugs.shtml which has some pretty good classifications. How do you classify them?

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• Hadopi : le code de ses logiciels sécuritaires sera totalement open-source, de quoi ouvrir la porte aux éditeurs

  Hadopi : le code de ses logiciels sécuritaires sera totalement open-source, de quoi ouvrir la porte aux éditeurs La Hadopi vient de donner sa première conférence de presse de 2011. Son secrétaire général, Eric Walter, y a fait une annonce importante à propos des "logiciels de sécurisation" que l'Etat demandera prochainement aux internautes d'installer sur leurs machines, professionnels comme particuliers. Ces programmes seront différentes pour les SI et les installations domestiques, et ce sont les utilisateurs qui en auront le contrôlé, via notamment trois "journalisations" (enregistrement de l'activité d'un ordinateur sur Internet) différentes : une absence (ne pas créer de journalisation), une en claire et un...

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• When should code favour optimization over readability and ease-of-use?

  - by jmlane

  I am in the process of designing a small library, where one of my design goals is that the API should be as close to the domain language as possible. While working on the design, I've noticed that there are some cases in the code where a more intuitive, readable attribute/method call requires some functionally unnecessary encapsulation. Since the final product will not necessarily require high performance, I am unconcerned about making the decision to favour ease-of-use in my current project over the most efficient implementation of the code in question. I know not to assume readability and ease-of-use are paramount in all expected use-cases, such as when performance is required. I would like to know if there are more general reasons that argue for a design preferring more efficient implementations—even if only marginally so?

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• How large of a swap partition is needed to hibernate?

  - by Closure Cowboy

  I've read this question, but it doesn't definitively answer my question. If I want my computer to be able to hibernate, do I need to have a swap partition as large as my RAM, or will Ubuntu wisely be able to hibernate if the swap partition can fit the currently-in-use RAM? I'm about to install Ubuntu on a computer with a lot of RAM, and a relatively small hard drive, so I don't want to use more hard drive space than necessary. I wanted to avoid giving my actual specifications to keep this question more general, though I'll give them if necessary.

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• Call For Papers Oracle Open World 2011

  - by Jürgen Kress

  You want to attend Oracle Open World 2011? Make sure you submit your paper to become a speaker and receive a free full conference pass! General Information Submission Information Content Program Policies Tips and Guidelines What papers we would like to see? Your SOA & BPM success stories using our OFM11g technology. Make sure you talk about best practice, methodology and lessons learned maybe together with your customers. We are highly interested how you do use the complete stack e.g. ADF, OER, OSR, OSB,  BPEL, BPMN, Webcenter, E2.0 and BI within your projects. For additional call for papers please visit our wiki. For more information about our SOA Partner Community activities at OOW 2011 become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: Call for papers,Oracle Open World,Oracle Open World 2011,OOW,OOW 2011,Oracle,OPN,Jürgen Kress

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• Switching between Discrete and Integrated GPUs

  - by void-pointer

  Hello everyone, I develop CUDA applications on my Alienware M17x portable back-breaker, which has two discrete GTX 285M GPUs and one integrated GeForce 9400M GPU. I can currently switch between them using NVIDIA's software, but I would like the ability to do so within my applications for purposes of benchmarking and general convenience. Apparently this requires the "NDA version" of NVIDIA's Driver API, which I know not how to obtain. Would using this API be the only way to accomplish what I seek, and if so, how would I obtain it? A solution using Windows APIs would also be acceptable, though less preferable to one which would leverage a cross-platform API. I have created a similar thread concerning the matter on NVIDIA's forum, which is down at the time of this writing. Thanks for reading my question; it is much appreciated!

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• Some help understanding and modifying a 2D shader

  - by electroflame

  I have a similar question as the one posed here, except that I don't wish to use a 1D Color Palette. I simply wish to have it display 1 color of my choosing (red, for example). I plan to use this as a "shield" effect for a 2D ship. I also wish to understand how it works a little bit better, as I'll be the first to admit that shaders in general are not my strongest suit. I'm not asking for an overview of HLSL (as that is too broad of a subject), just an explanation of how this shader works, and the best way to implement it in a 2D game. Code examples would be ideal (even if they are theoretical) but if the answer is explained well enough, I might be able to manage with plain old text. This is also in XNA 4.0. Thanks in advance.

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• Red Gate join the SSIS custom component club

  I recently noticed that Red Gate have launched themselves into the SSIS component market by releasing a new Data Cleanser component, albeit in beta for now. It seems to be quite a simple component, bringing together several features that you can find elsewhere, but with a suitable level  polish that you’d expect from them. String operations include find and replace with regular expressions, case formatting and trim, all of which are available today in one form or another, but will the RedGate factor appeal to people? Benefits include ease of use, all operations in one place, versus installing a custom component which many organisations do not like. I’m also interested to see where they take this and SSIS products in general, as it almost seems too simple for RedGate, a company I normally associate with more advanced problem solving. Perhaps they are just dipping a toe in the water with a simple component for now?

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• What are the biggest barriers to walking the MOTU/developer path?

  - by maco

  For those who are not MOTU (people who maintain the Universe and Multiverse software repositories) and do not have plans of the "I will apply to MOTU by $date" variety: What keeps you and others like you from trying to become MOTU? What makes you think you couldn't become one? I'm referring to both social and technological barriers. EDIT: I'm only saying MOTU because it's a pretty generic group, but "why aren't you packaging / patching and intending to eventually try for upload rights?" is an even more general version.

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• 301 re-direct all external links to new domain

  - by Dean Legg

  I have changed the main domain to a sub-domain & would like to re-direct all external links to the new sub domain. Have read a few articles but having no luck editing the .htaccess as it might be interfering with all the rules in there. Old: www.example.co.uk New: https://secure.example.co.uk The current rules are quite handy because it seems to have sorted out the structure for all internal links. It has even updated the file path for images (or this could just be wordpress as the url was updated under general settings). This is the current .htaccess <files wp-config.php> order allow,deny deny from all </files> # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress

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