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• Creating the Business Card Request InfoPath Form

  - by JKenderdine

  Business Card Request Demo Files Back in January I spoke at SharePoint Saturday Virginia Beach about InfoPath forms and Web Part deployment.  Below is some of the information and details regarding the form I created for the session.  There are many blogs and Microsoft articles on how to create a basic form so I won’t repeat that information here.   This blog will just explain a few of the options I chose when creating the solutions for SPS Virginia Beach.  The above link contains the zipped package files of the two InfoPath forms(no code solution and coded solution), the list template for the Location list I used, and the PowerPoint deck.  If you plan to use these templates, you will need to update the forms to work within your own environments (change data connections, code links, etc.).  Also, you must have the SharePoint Enterprise version, with InfoPath Services configured in order to use the Web Browser enabled forms. So what are the requirements for this template? Business Card Request Form Template Design Plan: Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Show and hide fields as necessary for requirements Create multiple views – one for those submitting the form and Another view for the executive assistants placing the orders. Browser based form integrated into SharePoint team site Submitted directly to form library The base form was created using the blank template.  The table and rows were added using Insert tab and selecting Custom Table.  The use of tables is a great way to make sure everything lines up.  You do have to split the tables from time to time.  If you’ve ever split cells and then tried to re-align one to find that you impacted the others, you know why.  Here is what the base form looks like in InfoPath.   Show and hide fields as necessary for requirements You will notice I also used Sections within the form.  These show or hide depending on options selected or whether or not fields are blank.  This is a great way to prevent your users from feeling overwhelmed with a large form (this one wouldn’t apply).  Although not used in this one, you can also use various views with a tab interface.  I’ll show that in another post. Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Utilizing rules you can load data when the form initiates (Data tab, Form Load).  Anything you can automate is always appreciated by the user as that is data they don’t have to enter.  For example, loading their user id or other user information on load: Always keep in mind though how much data you load and the method for loading that data (through rules, code, etc.).  They have an impact on form performance.  The form will take longer to load if you bring in a ton of data from external sources.  Laura Rogers has a great blog post on using the User Information List to load user information.   If the user has logged into SharePoint, then this can be used quite effectively and without a huge performance hit.   What I have found is that using the User Profile service via code behind or the Web Service “GetUserProfileByName” (as above) can take more time to load the user data.  Just food for thought. You must add the data connection in order for the above rules to work.  You can connect to the data connection through the Data tab, Data Connections or select Manage Data Connections link which appears under the main data source.  The data connections can be SharePoint lists or libraries, SQL data tables, XML files, etc.  Create multiple views – one for those submitting the form and Another view for the executive assistants placing the orders. You can also create multiple views for the users to enhance their experience.  Once they’ve entered the information and submitted their request for business cards, they don’t really need to see the main data input screen any more.  They just need to view what they entered. From the Page Design tab, select New View and give the view a name.  To review the existing views, click the down arrow under View: The ReviewView shows just what the user needs and nothing more: Once you have everything configured, the form should be tested within a Test SharePoint environment before final deployment to production.  This validates you don’t have any rules or code that could impact the server negatively. Submitted directly to form library   You will need to know the form library that you will be submitting to when publishing the template.  Configure the Submit data connection to connect to this library.  There is already one configured in the sample,  but it will need to be updated to your environment prior to publishing. The Design template is different from the Published template.  While both have the .XSN extension, the published template contains all the “package” information for the form.  The published form is what is loaded into Central Admin, not the design template. Browser based form integrated into SharePoint team site In Central Admin, under General Settings, select Manage Form Templates.  Upload the published form template and Activate it to a site collection. Now it is available as a content type to select in the form library.  Some documentation on publishing form templates:  Technet – Manage administrator approved form templates And that’s all our base requirements.  Hope this helps to give a good start.

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• About Solaris 11 and UltraSPARC II/III/IV/IV+

  - by nospam(at)example.com (Joerg Moellenkamp)

  I know that I will get the usual amount of comments like "Oh, Jörg ? you can't be negative about Oracle" for this article. However as usual I want to explain the logic behind my reasoning. Yes ? I know that there is a lot of UltraSPARC III, IV and IV+ gear out there. But there are some very basic questions: Does your application you are currently running on this gear stops running just because you can't run Solaris 11 on it? What is the need to upgrade a system already in production to Solaris 11? I have the impression, that some people think that the systems get useless in the moment Oracle releases Solaris 11. I know that Sun sold UltraSPARC IV+ systems until 2009. The Sun SF490 introduced 2004 for example, that was a Sun SF480 with UltraSPARC IV and later with UltraSPARC IV+. And yes, Sun made some speedbumps. At that time the systems of the UltraSPARC III to IV+ generations were supported on Solaris 8, on Solaris 9 and on Solaris 10. However from my perspective we sold them to customers, which weren't able to migrate to Solaris 10 because they used applications not supported on Solaris 9 or who just didn't wanted to migrate to Solaris 10. Believe it or not ? I personally know two customers that migrated core systems to Solaris 10 in ? well 2008/9. This was especially true when the M3000 was announced in 2008 when it closed the darned single socket gap. It may be different at you site, however that's what I remember about that time when talking with customers. At first: Just because there is no Solaris 11 for UltraSPARC III, IV and IV+, it doesn't mean that Solaris 10 will go away anytime soon. I just want to point you to "Expect Lifetime Support - Hardware and Operating Systems". It states about Premier Support:Maintenance and software upgrades are included for Oracle operating systems and Oracle VM for a minimum of eight years from the general availability date.GA for Solaris 10 was in 2005. Plus 8 years ? 2013 ? at minimum. Then you can still opt for 3 years of "Extended Support" ? 2016 ? at minimum. 2016 your systems purchased in 2009 are 7 years old. Even on systems purchased at the very end of the lifetime of that system generation. That are the rules as written in the linked document. I said minimum The actual dates are even further in the future: Premier Support for Solaris 10 ends in 2015, Extended support ends 2018. Sustaining support ? indefinite. You will find this in the document "Oracle Lifetime Support Policy: Oracle Hardware and Operating Systems".So I don't understand when some people write, that Oracle is less protective about hardware investments than Sun. And for hardware it's the same as with Sun: Service 5 years after EOL as part of Premier Support. I would like to write about a different perspective as well: I have to be a little cautious here, because this is going in the roadmap area, so I will mention the public sources here: John Fowler told last year that we have to expect at at least 3x the single thread performance of T3 for T4. We have 8 cores in T4, as stated by Rick Hetherington. Let's assume for a moment that a T4 core will have the performance of a UltraSPARC core (just to simplify math and not to disclosing anything about the performance, all existing SPARC cores are considered equal). So given this pieces of information, you could consolidate 8 V215, 4 or 8 V245, 2 full blown V445,2 full blown 490, 2 full blown M3000 on a single T4 SPARC processor. The Fowler roadmap prezo talked about 4-socket systems with T4. So 32 V215, 16 to 8 V245, 8 fullblown V445, 8 full blown V490, 8 full blown M3000 in a system image. I think you get the idea. That said, most of the systems we are talking about have already amortized and perhaps it's just time to invest in new systems to yield other advantages like reduced space consumptions, like reduced power consumption, like some of the neat features sun4v gives you, and yes ? reduced number of processor licenses for Oracle and less money for Oracle HW/SW support. As much as I dislike it myself that my own UltraSPARC III and UltraSPARC II based systems won't run on Solaris 11 (and I have quite a few of them in my personal lab), I really think that the impact on production environments will be much less than most people think now. By the way: The reason for this move is a quite significant new feature. I will tell you that it was this feature, when it's out. I assume, telling just a word more could lead to much more time to blog.

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• Training a 'replacement', how to enforce standards?

  - by Mohgeroth

  Not sure that this is the right stack exchange site to ask this of, but here goes... Scope I work for a small company that employs a few hundred people. The development team for the company is small and works out of visual foxpro. A specific department in the company hired me in as a 'lone gunman' to fix and enhance a pre-existing invoicing system. I've successfully taken an Access application that suffered from a lot of risks and limitations and converted it into a C# application driven off of a SQL server backend. I have recently obtained my undergraduate and am no expert by any means. To help make up for that I've felt that earning microsoft certifications will force me to understand more about .net and how it functions. So, after giving my notice with 9 months in advance, 3 months ago a replacement finally showed up. Their role is to learn what I have been designing to an attempt to support the applications designed in C#. The Replacement Fresh out of college with no real-world work experience, the first instinct for anything involving data was and still is listboxes... any time data is mentioned the list box is the control of choice for the replacement. This has gotten to the point, no matter how many times I discuss other controls, where I've seen 5 listboxes on a single form. Classroom experience was almost all C++ console development. So, an example of where I have concern is in a winforms application: Users need to key Reasons into a table to select from later. Given that I know that a strongly typed data set exists, I can just drag the data source from the toolbox and it would create all of this for me. I realize this is a simple example but using databinding is the key. For the past few months now we have been talking about the strongly typed dataset, how to use it and where it interacts with other controls. Data sets, how they work in relation to binding sources, adapters and data grid views. After handing this project off I expected questions about how to implement these since for me this is the way to do it. What happened next simply floors me: An instance of an adapter from the strongly typed dataset was created in the activate event of the form, a table was created and filled with data. Then, a loop was made to manually add rows to a listbox from this table. Finally, a variable was kept to do lookups to figure out what ID the record was for updates if required. How do they modify records you ask? That was my first question too. You won't believe how simple it is, all you do it double click and they type into a pop-up prompt the new value to change it to. As a data entry operator, all the modal popups would drive me absolutely insane. The final solution exceeds 100 lines of code that must be maintained. So my concern is that none of this is sinking in... the department is only allowed 20 hours a week of their time. Up until last week, we've only been given 4-5 hours a week if I'm lucky. The past week or so, I've been lucky to get 10. Question WHAT DO I DO?! I have 4 weeks left until I leave and they fully 'support' this application. I love this job and the opportunity it has given me but it's time for me to spread my wings and find something new. I am in no way, shape or form convinced that they are ready to take over. I do feel that the replacement has the technical ability to 'figure it out' but instead of learning they just write code to do all of this stuff manually. If the replacement wants to code differently in the end, as long as it works I'm fine with that as horrifiying at it looks. However to support what I have designed they MUST to understand how it works and how I have used controls and the framework to make 'magic' happen. This project has about 40 forms, a database with over 30 some odd tables, triggers and stored procedures. It relates labor to invoices to contracts to projections... it's not as simple as it was three years ago when I began this project and the department is now in a position where they cannot survive without it. How in the world can I accomplish any of the following?: Enforce standards or understanding in constent design when the department manager keeps telling them they can do it however they want to Find a way to engage the replacement in active learning of the framework and system design that support must be given for Gracefully inform sr. management that 5-9 hours a week is simply not enough time to learn about the department, pre-existing processes, applications that need to be supported AND determine where potential enhancements to the system go... Yes I know this is a wall of text, thanks for reading through me but I simply don't know what I should be doing. For me, this job is a monster of a reference and things would look extremely bad if I left and things fell apart. How do I handle this?

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• Add Widget via Action in Toolbar

  - by Geertjan

  The question of the day comes from Vadim, who asks on the NetBeans Platform mailing list: "Looking for example showing how to add Widget to Scene, e.g. by toolbar button click." Well, the solution is very similar to this blog entry, where you see a solution provided by Jesse Glick for VisiTrend in Boston: https://blogs.oracle.com/geertjan/entry/zoom_capability Other relevant articles to read are as follows: http://netbeans.dzone.com/news/which-netbeans-platform-action http://netbeans.dzone.com/how-to-make-context-sensitive-actions Let's go through it step by step, with this result in the end, a solution involving 4 classes split (optionally, since a central feature of the NetBeans Platform is modularity) across multiple modules: The Customer object has a "name" String and the Droppable capability has a method "doDrop" which takes a Customer object: public interface Droppable {    void doDrop(Customer c);} In the TopComponent, we use "TopComponent.associateLookup" to publish an instance of "Droppable", which creates a new LabelWidget and adds it to the Scene in the TopComponent. Here's the TopComponent constructor: public CustomerCanvasTopComponent() {    initComponents();    setName(Bundle.CTL_CustomerCanvasTopComponent());    setToolTipText(Bundle.HINT_CustomerCanvasTopComponent());    final Scene scene = new Scene();    final LayerWidget layerWidget = new LayerWidget(scene);    Droppable d = new Droppable(){        @Override        public void doDrop(Customer c) {            LabelWidget customerWidget = new LabelWidget(scene, c.getTitle());            customerWidget.getActions().addAction(ActionFactory.createMoveAction());            layerWidget.addChild(customerWidget);            scene.validate();        }    };    scene.addChild(layerWidget);    jScrollPane1.setViewportView(scene.createView());    associateLookup(Lookups.singleton(d));} The Action is displayed in the toolbar and is enabled only if a Droppable is currently in the Lookup: @ActionID(        category = "Tools",        id = "org.customer.controler.AddCustomerAction")@ActionRegistration(        iconBase = "org/customer/controler/icon.png",        displayName = "#AddCustomerAction")@ActionReferences({    @ActionReference(path = "Toolbars/File", position = 300)})@NbBundle.Messages("AddCustomerAction=Add Customer")public final class AddCustomerAction implements ActionListener {    private final Droppable context;    public AddCustomerAction(Droppable droppable) {        this.context = droppable;    }    @Override    public void actionPerformed(ActionEvent ev) {        NotifyDescriptor.InputLine inputLine = new NotifyDescriptor.InputLine("Name:", "Data Entry");        Object result = DialogDisplayer.getDefault().notify(inputLine);        if (result == NotifyDescriptor.OK_OPTION) {            Customer customer = new Customer(inputLine.getInputText());            context.doDrop(customer);        }    }} Therefore, when the Properties window, for example, is selected, the Action will be disabled. (See the Zoomable example referred to in the link above for another example of this.) As you can see above, when the Action is invoked, a Droppable must be available (otherwise the Action would not have been enabled). The Droppable is obtained in the Action and a new Customer object is passed to its "doDrop" method. The above in pictures, take note of the enablement of the toolbar button with the red dot, on the extreme left of the toolbar in the screenshots below: The above shows the JButton is only enabled if the relevant TopComponent is active and, when the Action is invoked, the user can enter a name, after which a new LabelWidget is created in the Scene. The source code of the above is here: http://java.net/projects/nb-api-samples/sources/api-samples/show/versions/7.3/misc/WidgetCreationFromAction Note: Showing this as an MVC example is slightly misleading because, depending on which model object ("Customer" and "Droppable") you're looking at, the V and the C are different. From the point of view of "Customer", the TopComponent is the View, while the Action is the Controler, since it determines when the M is displayed. However, from the point of view of "Droppable", the TopComponent is the Controler, since it determines when the Action, i.e., which is in this case the View, displays the presence of the M.

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• Cookbook: SES and UCM setup

  - by George Maggessy

  The purpose of this post is to guide you setting up the integration between UCM and SES. On my next post I’ll show different approaches to integrate WebCenter Portal, UCM and SES based on some common scenarios. Let’s get started. WebCenter Content Configuration WebCenter Content has a component that adds functionality to the content server to allow it to be searched via the Oracle SES. To enable the component installation, go to Administration -&gt; Admin Server and select SESCrawlerExport. Click the update button and restart UCM_server1 managed server. Once the managed server is back, we’ll configure the component. In the menu, under Administration you should see SESCrawlerExport. Click on the link. You’ll see the window below. Click on Configure SESCrawlerExport. Configure the values below: Hostname: SES hostname. Feed Location: Directory where data feeds will be saved. Metadata List: List of metadata that will be searchable by SES. After updating the values click on the Update button. Come back to the SESCrawlerExport Administration UI and click on Take Snapshot button. It will create the data feeds in the specified Feed Location. To check if the correct configuration was done, please access the following URL http://&lt;ucm_server&gt;:&lt;port&gt;/cs/idcplg?IdcService=SES_CRAWLER_DOWLOAD_CONFIG&amp;source=default. It should download config file in the format below: &lt;?xml version="1.0" encoding="UTF-8"?&gt; &lt;rsscrawler xmlns="http://xmlns.oracle.com/search/rsscrawlerconfig"&gt; &lt;feedLocation&gt;&lt;![CDATA[http://adc6160699.us.oracle.com:16200/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONTROL&amp;source=default]]&gt;&lt;/feedLocation&gt; &lt;errorFileLocation&gt;&lt;![CDATA[http://adc6160699.us.oracle.com:16200/cs/idcplg?IdcService=SES_CRAWLER_STATUS&amp;IsJava=1&amp;source=default&amp;StatusFeed=]]&gt;&lt;/errorFileLocation&gt; &lt;feedType&gt;controlFeed&lt;/feedType&gt; &lt;sourceName&gt;default&lt;/sourceName&gt; &lt;securityType&gt;attributeBased&lt;/securityType&gt; &lt;securityAttribute name="Account" grant="true"/&gt; &lt;securityAttribute name="DocSecurityGroup" grant="true"/&gt; &lt;securityAttribute name="Collab" grant="true"/&gt; &lt;/rsscrawler&gt; Make sure Account and DocSecurityGroup values are true. SES Configuration Let’s start by configuring the Identity Plug-ins in SES. Go to Global Settings -&gt; System -&gt; Identity Management Setup. Select Oracle Content Server and click the Activate button. We’ll populate the following values: HTTP endpoint for authentication: URL to WebCenter Content. Notice that /cs/idcplg was added at the end of the URL. Admin User: UCM Admin user. This user must have access to all CPOE content. Password: Password to Admin user. Authentication Type: NATIVE. Go back to the Home tab and click on Sources on the top left. Select Oracle Content Server on the right and click the Create button. Configuration URL: URL that point to the configuration file. Example: http://&lt;ucm_hostname&gt;:&lt;port&gt;/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONFIG&amp;source=default. User ID: UCM Admin user. Password: Password to Admin user. Click on the Authorization tab and add the appropriate values to the fields below. Make sure you see the ACCOUNT and DOCSECURITYGROUP security attributes at the end of the page. HTTP endpoint for authorization: http://&lt;ucm_hostname&gt;:&lt;port&gt;/cs/idcplg. Display URL prefix: http://&lt;ucm_hostname&gt;:&lt;port&gt;/cs. Administrator user: UCM Admin user. Administrator password. On the Document Types tab, add the documents that should be indexed by SES. As our last step, we’ll configure the Federation Trusted Entities under Global Settings. Entity Name: The user must be present in both the identity management server configured for your WebCenter application and the identity management server configured for Oracle SES. For instance, I used weblogic in my sample. Password: Entity user password.\ Now you are ready to test the integration on the SES UI: http://&lt;ses hostname&gt;:&lt;port&gt;/search/query/.

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• Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

  - by Richard Lefebvre

  Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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• Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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• MERGE gives better OUTPUT options

  - by Rob Farley

  MERGE is very cool. There are a ton of useful things about it – mostly around the fact that you can implement a ton of change against a table all at once. This is great for data warehousing, handling changes made to relational databases by applications, all kinds of things. One of the more subtle things about MERGE is the power of the OUTPUT clause. Useful for logging.   If you’re not familiar with the OUTPUT clause, you really should be – it basically makes your DML (INSERT/DELETE/UPDATE/MERGE) statement return data back to you. This is a great way of returning identity values from INSERT commands (so much better than SCOPE_IDENTITY() or the older (and worse) @@IDENTITY, because you can get lots of rows back). You can even use it to grab default values that are set using non-deterministic functions like NEWID() – things you couldn’t normally get back without running another query (or with a trigger, I guess, but that’s not pretty). That inserted table I referenced – that’s part of the ‘behind-the-scenes’ work that goes on with all DML changes. When you insert data, this internal table called inserted gets populated with rows, and then used to inflict the appropriate inserts on the various structures that store data (HoBTs – the Heaps or B-Trees used to store data as tables and indexes). When deleting, the deleted table gets populated. Updates get a matching row in both tables (although this doesn’t mean that an update is a delete followed by an inserted, it’s just the way it’s handled with these tables). These tables can be referenced by the OUTPUT clause, which can show you the before and after for any DML statement. Useful stuff. MERGE is slightly different though. With MERGE, you get a mix of entries. Your MERGE statement might be doing some INSERTs, some UPDATEs and some DELETEs. One of the most common examples of MERGE is to perform an UPSERT command, where data is updated if it already exists, or inserted if it’s new. And in a single operation too. Here, you can see the usefulness of the deleted and inserted tables, which clearly reflect the type of operation (but then again, MERGE lets you use an extra column called $action to show this). (Don’t worry about the fact that I turned on IDENTITY_INSERT, that’s just so that I could insert the values) One of the things I love about MERGE is that it feels almost cursor-like – the UPDATE bit feels like “WHERE CURRENT OF …”, and the INSERT bit feels like a single-row insert. And it is – but into the inserted and deleted tables. The operations to maintain the HoBTs are still done using the whole set of changes, which is very cool. And $action – very convenient. But as cool as $action is, that’s not the point of my post. If it were, I hope you’d all be disappointed, as you can’t really go near the MERGE statement without learning about it. The subtle thing that I love about MERGE with OUTPUT is that you can hook into more than just inserted and deleted. Did you notice in my earlier query that my source table had a ‘src’ field, that wasn’t used in the insert? Normally, this would be somewhat pointless to include in my source query. But with MERGE, I can put that in the OUTPUT clause. This is useful stuff, particularly when you’re needing to audit the changes. Suppose your query involved consolidating data from a number of sources, but you didn’t need to insert that into the actual table, just into a table for audit. This is now very doable, either using the INTO clause of OUTPUT, or surrounding the whole MERGE statement in brackets (parentheses if you’re American) and using a regular INSERT statement. This is also doable if you’re using MERGE to just do INSERTs. In case you hadn’t realised, you can use MERGE in place of an INSERT statement. It’s just like the UPSERT-style statement we’ve just seen, except that we want nothing to match. That’s easy to do, we just use ON 1=2. This is obviously more convoluted than a straight INSERT. And it’s slightly more effort for the database engine too. But, if you want the extra audit capabilities, the ability to hook into the other source columns is definitely useful. Oh, and before people ask if you can also hook into the target table’s columns... Yes, of course. That’s what deleted and inserted give you.

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• Loading XML file containing leading zeros with SSIS preserving the zeros

  - by Compudicted

  Visiting the MSDN SQL Server Integration Services Forum oftentimes I could see that people would pop up asking this question: “why I am not able to load an element from an XML file that contains zeros so the leading/trailing zeros would remain intact?”. I started to suspect that such a trivial and often-required operation perhaps is being misunderstood by the developer community. I would also like to add that the whole state of affairs surrounding the XML today is probably also going to be increasingly affected by a motion of people who dislike XML in general and many aspects of it as XSD and XSLT invoke a negative reaction at best. Nevertheless, XML is in wide use today and its importance as a bridge between diverse systems is ever increasing. Therefore, I deiced to write up an example of loading an arbitrary XML file that contains leading zeros in one of its elements using SSIS so the leading zeros would be preserved keeping in mind the goal on simplicity into a table in SQL Server database. To start off bring up your BIDS (running as admin) and add a new Data Flow Task (DFT). This DFT will serve as container to adding our XML processing elements (besides, the XML Source is not available anywhere else other than from within the DFT). Double-click your DFT and drag and drop the XMS Source component from the Tool Box’s Data Flow Sources. Now, let the fun begin! Being inspired by the upcoming Christmas I created a simple XML file with one set of data that contains an imaginary SSN number of Rudolph containing several leading zeros like 0000003. This file can be viewed here. To configure the XML Source of course it is quite intuitive to point it to our XML file, next what the XML source needs is either an embedded schema (XSD) or it can generate one for us. In lack of the one I opted to auto-generate it for me and I ended up with an XSD that looked like: <?xml version="1.0"?> <xs:schema attributeFormDefault="unqualified" elementFormDefault="qualified" xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:element name="XMasEvent"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" name="CaseInfo"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" name="ID" type="xs:unsignedByte" /> <xs:element minOccurs="0" name="CreatedDate" type="xs:unsignedInt" /> <xs:element minOccurs="0" name="LastName" type="xs:string" /> <xs:element minOccurs="0" name="FirstName" type="xs:string" /> <xs:element minOccurs="0" name="SSN" type="xs:unsignedByte" /> <!-- Becomes string -- > <xs:element minOccurs="0" name="DOB" type="xs:unsignedInt" /> <xs:element minOccurs="0" name="Event" type="xs:string" /> <xs:element minOccurs="0" name="ClosedDate" /> </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> </xs:complexType> </xs:element> </xs:schema> As an aside on the XML file: if your XML file does not contain the outer node (<XMasEvent>) then you may end up in a situation where you see just one field in the output. Now please note that the SSN element’s data type was chosen to be of unsignedByte (and this is for a reason). The reason is stemming from the fact all our figures in the element are digits, this is good, but this is not exactly what we need, because if we will attempt to load the data with this XSD then we are going to either get errors on the destination or most typically lose the leading zeros. So the next intuitive choice is to change the data type to string. Besides, if a SSIS package was already created based on this XSD and the data type change was done thereafter, one should re-set the metadata by right-clicking the XML Source and choosing “Advanced Editor” in which there is a refresh button at the bottom left which will do the trick. So far so good, we are ready to load our XML file, well actually yes, and no, in my experience typically some data conversion may be required. So depending on your data destination you may need to tweak the data types targeted. Let’s add a Data Conversion Task to our DFT. Your package should look like: To make the story short I only will cover the SSN field, so in my data source the target SQL Table has it as nchar(10) and we chose string in our XSD (yes, this is a big difference), under such circumstances the SSIS will complain. So will go and manipulate on the data type of SSN by making it Unicode String (DT_WSTR), World String per se. The conversion should look like: The peek at the Metadata: We are almost there, now all we need is to configure the destination. For simplicity I chose SQL Server Destination. The mapping is a breeze, F5 and I am able to insert my data into SQL Server now! Checking the zeros – they are all intact!

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• My Feelings About Microsoft Surface

  - by Valter Minute

  Advice: read the title carefully, I’m talking about “feelings” and not about advanced technical points proved in a scientific and objective way I still haven’t had a chance to play with a MS Surface tablet (I would love to, of course) and so my ideas just came from reading different articles on the net and MS official statements. Remember also that the MVP motto begins with “Independent” (“Independent Experts. Real World Answers.”) and this is just my humble opinion about a product and a technology. I know that, being an MS MVP you can be called an “MS-fanboy”, I don’t care, I hope that people can appreciate my opinion, even if it doesn’t match theirs. The “Surface” brand can be confusing for techies that knew the “original” surface concept but I think that will be a fresh new brand name for most of the people out there. But marketing department are here to confuse people… so I can understand this “recycle” of an existing name. So Microsoft is entering the hardware arena… for me this is good news. Microsoft developed some nice hardware in the past: the xbox, zune (even if the commercial success was quite limited) and, last but not least, the two arc mices (old and new model) that I use and appreciate. In the past Microsoft worked with OEMs and that model lead to good and bad things. Good thing (for microsoft, at least) is market domination by windows-based PCs that only in the last years has been reduced by the return of the Mac and tablets. Google is also moving in the hardware business with its acquisition of Motorola, and Apple leveraged his control of both the hardware and software sides to develop innovative products. Microsoft can scare OEMs and make them fly away from windows (but where?) or just lead the pack, showing how devices should be designed to compete in the market and bring back some of the innovation that disappeared from recent PC products (look at the shelves of your favorite electronics store and try to distinguish a laptop between the huge mass of anonymous PCs on displays… only Macs shine out there…). Having to compete with MS “official” hardware will force OEMs to develop better product and bring back some real competition in a market that was ruled only by prices (the lower the better even when that means low quality) and no innovative features at all (when it was the last time that a new PC surprised you?). Moving into a new market is a big and risky move, but with Windows 8 Microsoft is playing a crucial move for its future, trying to be back in the innovation run against apple and google. MS can’t afford to fail this time. I saw the new devices (the WinRT and Pro) and the specifications are scarce, misleading and confusing. The first impression is that the device looks like an iPad with a nice keyboard cover… Using “HD” and “full HD” to define display resolution instead of using the real figures and reviving the “ClearType” brand (now dead on Win8 as reported here and missed by people who hate to read text on displays, like myself) without providing clear figures (couldn’t you count those damned pixels?) seems to imply that MS was caught by surprise by apple recent “retina” displays that brought very high definition screens on tablets.Also there are no specifications about the processors used (even if some sources report NVidia Tegra for the ARM tablet and i5 for the x86 one) and expected battery life (a critical point for tablets and the point that killed Windows7 x86 based tablets). Also nothing about the price, and this will be another critical point because other platform out there already provide lots of applications and have a good user base, if MS want to enter this market tablets pricing must be competitive. There are some expansion ports (SD and USB), so no fixed storage model (even if the specs talks about 32-64GB for RT and 128-256GB for pro). I like this and don’t like the apple model where flash memory (that it’s dirt cheap used in thumdrives or SD cards) is as expensive as gold (or cocaine to have a more accurate per gram measurement) when mounted inside a tablet/phone. For big files you’ll be able to use external media and an SD card could be used to store files that don’t require super-fast SSD-like access times, I hope. To be honest I really don’t like the marketplace model and the limitation of Windows RT APIs (no local database? from a company that based a good share of its success on VB6+Access!) and lack of desktop support on the ARM (even if the support is here and has been used to port office). It’s a step toward the consumer market (where competitors are making big money), but may impact enterprise (and embedded) users that may not appreciate Windows 8 new UI or the limitations of the new app model (if you aren’t connected you are dead ). Not having compatibility with the desktop will require brand new applications and honestly made all the CPU cycles spent to convert .NET IL into real machine code in the past like a huge waste of time… as soon as a new processor architecture is supported by Windows you still have to rewrite part of your application (and MS is pushing HTML5+JS and native code more than .NET in my perception). On the other side I believe that the development experience provided by Visual Studio is still miles (or kilometres) ahead of the competition and even the all-uppercase menu of VS2012 hasn’t changed this situation. The new metro UI got mixed reviews. On my side I should say that is very pleasant to use on a touch screen, I like the minimalist design (even if sometimes is too minimal and hides stuff that, in my opinion, should be visible) but I should also say that using it with mouse and keyboard is like trying to pick your nose with boxing gloves… Metro is also very interesting for embedded devices where touch screen usage is quite common and where having an application taking all the screen is the norm. For devices like kiosks, vending machines etc. this kind of UI can be a great selling point. I don’t need a new tablet (to be honest I’m pretty happy with my wife’s iPad and with my PC), but I may change my opinion after having a chance to play a little bit with those new devices and understand what’s hidden under all this mysterious and generic announcements and specifications!

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• Documentation Changes in Solaris 11.1

  - by alanc

  One of the first places you can see Solaris 11.1 changes are in the docs, which have now been posted in the Solaris 11.1 Library on docs.oracle.com. I spent a good deal of time reviewing documentation for this release, and thought some would be interesting to blog about, but didn't review all the changes (not by a long shot), and am not going to cover all the changes here, so there's plenty left for you to discover on your own. Just comparing the Solaris 11.1 Library list of docs against the Solaris 11 list will show a lot of reorganization and refactoring of the doc set, especially in the system administration guides. Hopefully the new break down will make it easier to get straight to the sections you need when a task is at hand. Packaging System Unfortunately, the excellent in-depth guide for how to build packages for the new Image Packaging System (IPS) in Solaris 11 wasn't done in time to make the initial Solaris 11 doc set. An interim version was published shortly after release, in PDF form on the OTN IPS page. For Solaris 11.1 it was included in the doc set, as Packaging and Delivering Software With the Image Packaging System in Oracle Solaris 11.1, so should be easier to find, and easier to share links to specific pages the HTML version. Beyond just how to build a package, it includes details on how Solaris is packaged, and how package updates work, which may be useful to all system administrators who deal with Solaris 11 upgrades & installations. The Adding and Updating Oracle Solaris 11.1 Software Packages was also extended, including new sections on Relaxing Version Constraints Specified by Incorporations and Locking Packages to a Specified Version that may be of interest to those who want to keep the Solaris 11 versions of certain packages when they upgrade, such as the couple of packages that had functionality removed by an (unusual for an update release) End of Feature process in the 11.1 release. Also added in this release is a document containing the lists of all the packages in each of the major package groups in Solaris 11.1 (solaris-desktop, solaris-large-server, and solaris-small-server). While you can simply get the contents of those groups from the package repository, either via the web interface or the pkg command line, the documentation puts them in handy tables for easier side-by-side comparison, or viewing the lists before you've installed the system to pick which one you want to initially install. X Window System We've not had good X11 coverage in the online Solaris docs in a while, mostly relying on the man pages, and upstream X.Org docs. In this release, we've integrated some X coverage into the Solaris 11.1 Desktop Adminstrator's Guide, including sections on installing fonts for fontconfig or legacy X11 clients, X server configuration, and setting up remote access via X11 or VNC. Of course we continue to work on improving the docs, including a lot of contributions to the upstream docs all OS'es share (more about that another time). Security One of the things Oracle likes to do for its products is to publish security guides for administrators & developers to know how to build systems that meet their security needs. For Solaris, we started this with Solaris 11, providing a guide for sysadmins to find where the security relevant configuration options were documented. The Solaris 11.1 Security Guidelines extend this to cover new security features, such as Address Space Layout Randomization (ASLR) and Read-Only Zones, as well as adding additional guidelines for existing features, such as how to limit the size of tmpfs filesystems, to avoid users driving the system into swap thrashing situations. For developers, the corresponding document is the Developer's Guide to Oracle Solaris 11 Security, which has been the source for years for documentation of security-relevant Solaris API's such as PAM, GSS-API, and the Solaris Cryptographic Framework. For Solaris 11.1, a new appendix was added to start providing Secure Coding Guidelines for Developers, leveraging the CERT Secure Coding Standards and OWASP guidelines to provide the base recommendations for common programming languages and their standard API's. Solaris specific secure programming guidance was added via links to other documentation in the product doc set. In parallel, we updated the Solaris C Libary Functions security considerations list with details of Solaris 11 enhancements such as FD_CLOEXEC flags, additional *at() functions, and new stdio functions such as asprintf() and getline(). A number of code examples throughout the Solaris 11.1 doc set were updated to follow these recommendations, changing unbounded strcpy() calls to strlcpy(), sprintf() to snprintf(), etc. so that developers following our examples start out with safer code. The Writing Device Drivers guide even had the appendix updated to list which of these utility functions, like snprintf() and strlcpy(), are now available via the Kernel DDI. Little Things Of course all the big new features got documented, and some major efforts were put into refactoring and renovation, but there were also a lot of smaller things that got fixed as well in the nearly a year between the Solaris 11 and 11.1 doc releases - again too many to list here, but a random sampling of the ones I know about & found interesting or useful: The Privileges section of the DTrace Guide now gives users a pointer to find out how to set up DTrace privileges for non-global zones and what limitations are in place there. A new section on Recommended iSCSI Configuration Practices was added to the iSCSI configuration section when it moved into the SAN Configuration and Multipathing administration guide. The Managing System Power Services section contains an expanded explanation of the various tunables for power management in Solaris 11.1. The sample dcmd sources in /usr/demo/mdb were updated to include ::help output, so that developers like myself who follow the examples don't forget to include it (until a helpful code reviewer pointed it out while reviewing the mdb module changes for Xorg 1.12). The README file in that directory was updated to show the correct paths for installing both kernel & userspace modules, including the 64-bit variants.

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• LINQ and ArcObjects

  - by Marko Apfel

  Motivation LINQ (language integrated query) is a component of the Microsoft. NET Framework since version 3.5. It allows a SQL-like query to various data sources such as SQL, XML etc. Like SQL also LINQ to SQL provides a declarative notation of problem solving – i.e. you don’t need describe in detail how a task could be solved, you describe what to be solved at all. This frees the developer from error-prone iterator constructs. Ideally, of course, would be to access features with this way. Then this construct is conceivable: var largeFeatures = from feature in features where (feature.GetValue("SHAPE_Area").ToDouble() > 3000) select feature; or its equivalent as a lambda expression: var largeFeatures = features.Where(feature => (feature.GetValue("SHAPE_Area").ToDouble() > 3000)); This requires an appropriate provider, which manages the corresponding iterator logic. This is easier than you might think at first sight - you have to deliver only the desired entities as IEnumerable<IFeature>. LINQ automatically establishes a state machine in the background, whose execution is delayed (deferred execution) - when you are really request entities (foreach, Count (), ToList (), ..) an instantiation processing takes place, although it was already created at a completely different place. Especially in multiple iteration through entities in the first debuggings you are rubbing your eyes when the execution pointer jumps magically back in the iterator logic. Realization A very concise logic for constructing IEnumerable<IFeature> can be achieved by running through a IFeatureCursor. You return each feature via yield. For an easier usage I have put the logic in an extension method Getfeatures() for IFeatureClass: public static IEnumerable<IFeature> GetFeatures(this IFeatureClass featureClass, IQueryFilter queryFilter, RecyclingPolicy policy) { IFeatureCursor featureCursor = featureClass.Search(queryFilter, RecyclingPolicy.Recycle == policy); IFeature feature; while (null != (feature = featureCursor.NextFeature())) { yield return feature; } //this is skipped in unit tests with cursor-mock if (Marshal.IsComObject(featureCursor)) { Marshal.ReleaseComObject(featureCursor); } } So you can now easily generate the IEnumerable<IFeature>: IEnumerable<IFeature> features = _featureClass.GetFeatures(RecyclingPolicy.DoNotRecycle); You have to be careful with the recycling cursor. After a delayed execution in the same context it is not a good idea to re-iterated on the features. In this case only the content of the last (recycled) features is provided and all the features are the same in the second set. Therefore, this expression would be critical: largeFeatures.ToList(). ForEach(feature => Debug.WriteLine(feature.OID)); because ToList() iterates once through the list and so the the cursor was once moved through the features. So the extension method ForEach() always delivers the same feature. In such situations, you must not use a recycling cursor. Repeated executions of ForEach() is not a problem, because for every time the state machine is re-instantiated and thus the cursor runs again - that's the magic already mentioned above. Perspective Now you can also go one step further and realize your own implementation for the interface IEnumerable<IFeature>. This requires that only the method and property to access the enumerator have to be programmed. In the enumerator himself in the Reset() method you organize the re-executing of the search. This could be archived with an appropriate delegate in the constructor: new FeatureEnumerator<IFeatureclass>(_featureClass, featureClass => featureClass.Search(_filter, isRecyclingCursor)); which is called in Reset(): public void Reset() { _featureCursor = _resetCursor(_t); } In this manner, enumerators for completely different scenarios could be implemented, which are used on the client side completely identical like described above. Thus cursors, selection sets, etc. merge into a single matter and the reusability of code is increasing immensely. On top of that in automated unit tests an IEnumerable could be mocked very easily - a major step towards better software quality. Conclusion Nevertheless, caution should be exercised with these constructs in performance-relevant queries. Because of managing a state machine in the background, a lot of overhead is created. The processing costs additional time - about 20 to 100 percent. In addition, working without a recycling cursor is fast a performance gap. However declarative LINQ code is much more elegant, flawless and easy to maintain than manually iterating, compare and establish a list of results. The code size is reduced according to experience an average of 75 to 90 percent! So I like to wait a few milliseconds longer. As so often it has to be balanced between maintainability and performance - which for me is gaining in priority maintainability. In times of multi-core processors, the processing time of most business processes is anyway not dominated by code execution but by waiting for user input. Demo source code The source code for this prototype with several unit tests, you can download here: https://github.com/esride-apf/Linq2ArcObjects. .

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• How customers view and interact with a company

  The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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• OpenGL 3 and the Radeon HD 4850x2

  - by rotard

  A while ago, I picked up a copy of the OpenGL SuperBible fifth edition and slowly and painfully started teaching myself OpenGL the 3.3 way, after having been used to the 1.0 way from school way back when. Making things more challenging, I am primarily a .NET developer, so I was working in Mono with the OpenTK OpenGL wrapper. On my laptop, I put together a program that let the user walk around a simple landscape using a couple shaders that implemented per-vertex coloring and lighting and texture mapping. Everything was working brilliantly until I ran the same program on my desktop. Disaster! Nothing would render! I have chopped my program down to the point where the camera sits near the origin, pointing at the origin, and renders a square (technically, a triangle fan). The quad renders perfectly on my laptop, coloring, lighting, texturing and all, but the desktop renders a small distorted non-square quadrilateral that is colored incorrectly, not affected by the lights, and not textured. I suspect the graphics card is at fault, because I get the same result whether I am booted into Ubuntu 10.10 or Win XP. I did find that if I pare the vertex shader down to ONLY outputting the positional data and the fragment shader to ONLY outputting a solid color (white) the quad renders correctly. But as SOON as I start passing in color data (whether or not I use it in the fragment shader) the output from the vertex shader is distorted again. The shaders follow. I left the pre-existing code in, but commented out so you can get an idea what I was trying to do. I'm a noob at glsl so the code could probably be a lot better. My laptop is an old lenovo T61p with a Centrino (Core 2) Duo and an nVidia Quadro graphics card running Ubuntu 10.10 My desktop has an i7 with a Radeon HD 4850 x2 (single card, dual GPU) from Saphire dual booting into Ubuntu 10.10 and Windows XP. The problem occurs in both XP and Ubuntu. Can anyone see something wrong that I am missing? What is "special" about my HD 4850x2? string vertexShaderSource = @" #version 330 precision highp float; uniform mat4 projection_matrix; uniform mat4 modelview_matrix; //uniform mat4 normal_matrix; //uniform mat4 cmv_matrix; //Camera modelview. Light sources are transformed by this matrix. //uniform vec3 ambient_color; //uniform vec3 diffuse_color; //uniform vec3 diffuse_direction; in vec4 in_position; in vec4 in_color; //in vec3 in_normal; //in vec3 in_tex_coords; out vec4 varyingColor; //out vec3 varyingTexCoords; void main(void) { //Get surface normal in eye coordinates //vec4 vEyeNormal = normal_matrix * vec4(in_normal, 0); //Get vertex position in eye coordinates //vec4 vPosition4 = modelview_matrix * vec4(in_position, 0); //vec3 vPosition3 = vPosition4.xyz / vPosition4.w; //Get vector to light source in eye coordinates //vec3 lightVecNormalized = normalize(diffuse_direction); //vec3 vLightDir = normalize((cmv_matrix * vec4(lightVecNormalized, 0)).xyz); //Dot product gives us diffuse intensity //float diff = max(0.0, dot(vEyeNormal.xyz, vLightDir.xyz)); //Multiply intensity by diffuse color, force alpha to 1.0 //varyingColor.xyz = in_color * diff * diffuse_color.xyz; varyingColor = in_color; //varyingTexCoords = in_tex_coords; gl_Position = projection_matrix * modelview_matrix * in_position; }"; string fragmentShaderSource = @" #version 330 //#extension GL_EXT_gpu_shader4 : enable precision highp float; //uniform sampler2DArray colorMap; //in vec4 varyingColor; //in vec3 varyingTexCoords; out vec4 out_frag_color; void main(void) { out_frag_color = vec4(1,1,1,1); //out_frag_color = varyingColor; //out_frag_color = vec4(varyingColor, 1) * texture(colorMap, varyingTexCoords.st); //out_frag_color = vec4(varyingColor, 1) * texture(colorMap, vec3(varyingTexCoords.st, 0)); //out_frag_color = vec4(varyingColor, 1) * texture2DArray(colorMap, varyingTexCoords); }"; Note that in this code the color data is accepted but not actually used. The geometry is outputted the same (wrong) whether the fragment shader uses varyingColor or not. Only if I comment out the line varyingColor = in_color; does the geometry output correctly. Originally the shaders took in vec3 inputs, I only modified them to take vec4s while troubleshooting.

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• Building Enterprise Smartphone App &ndash; Part 2: Platforms and Features

  - by Tim Murphy

  This is part 2 in a series of posts based on a talk I gave recently at the Chicago Information Technology Architects Group.  Feel free to leave feedback. In the previous post I discussed what reasons a company might have for creating a smartphone application.  In this installment I will cover some of history and state of the different platforms as well as features that can be leveraged for building enterprise smartphone applications. Platforms Before you start choosing a platform to develop your solutions on it is good to understand how we got here and what features you can leverage. History To my memory we owe all of this to a product called the Apple Newton that came out in 1987. It was the first PDA and back then I was much more of an Apple fan.  I was very impressed with this device even though it never really went anywhere.  The Palm Pilot by US Robotics was the next major advancement in PDA. It had a simple short hand window that allowed for quick stylus entry.. Later, Windows CE came out and started the broadening of the PDA market. After that it was the Palm and CE operating systems that started showing up on cell phones and for some time these were the two dominant operating systems that were distributed with devices from multiple hardware vendors. Current The iPhone was the first smartphone to take away the stylus and give us a multi-touch interface.  It was a revolution in usability and really changed the attractiveness of smartphones for the general public.  This brought us to the beginning of the current state of the market with the concept of an online store that makes it easy for customers to get new features and functionality on demand. With Android, Google made this more than a one horse race.  Not only did they come to compete, their low cost actually made them the leading OS.  Of course what made Android so attractive also is its major fault.  It is so open that it has been a target for malware which leaves consumers exposed.  Fortunately for Google though, most consumers aren’t aware of the threat that they are under. Although Microsoft had put out one of the first smart phone operating systems with CE it had to play catch up and finally came out with the Windows Phone.  They have gone for a market approach between those of iOS and Android.  They support multiple hardware vendors like Google, but they kept a certification process for applications that is similar to Apple.  They also created a user interface that was different enough to give it a clear separation from the other two platforms. The result of all this is hundreds of millions of smartphones being sold monthly across all three platforms giving us a wide range of choices and challenges when it comes to developing solutions. Features So what are the features that make these devices flexible enough be considered for use in the enterprise? The biggest advantage of today's devices is network connectivity.  The ability to access information from multiple sources at a moment’s notice is critical for businesses.  Add to that the ability to communicate over a variety of text, voice and video modes and we have a powerful starting point. Every smartphone has a cameras and they are not just useful for posting to Instagram. We are seeing more applications such as Bing vision that allow us to scan just about any printed code or text to find information.  These capabilities have been made available to developers in the form of standard libraries for reading barcodes of just about an flavor and optical character recognition (OCR) interpretation. Bluetooth give us the ability to communicate with multiple devices. Whether these are headsets, keyboard or printers the wireless communication capabilities are just starting to evolve.  The more these wireless communication protocols grow, the more opportunities we will see to transfer data between users and a variety of devices. Local storage of information that can be called up even when the device cannot reach the network is the other big capability.  This give users the ability to work offline as well and transmit information when connections are restored. These are the tools that we have to work with to build applications that can be leveraged to gain a competitive advantage for companies that implement them. Coming Up In the third installment I will cover key concerns that you face when building enterprise smartphone apps. del.icio.us Tags: smartphones,enterprise smartphone Apps,architecture,iOS,Android,Windows Phone

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• 4 Ways Your Brand Can Jump From the Edge of Space

  - by Mike Stiles

  Can your brand’s social media content captivate the world and make it hold its collective breath? Can you put something on the screen that’s so compelling that your audience can’t look away? Will they want to make sure their friends see it so they can talk about it? If not, you’re probably not with Red Bull. I was impressed with Red Bull’s approach to social content even before Felix Baumgartner’s stunning skydive from the edge of space. And then they did this. According to Visible Measures, videos of the jump scored 50 million views in 4 days. 1,700 clips were generated from both official and organic sources. The live stream was the most watched YouTube Stream of all time (8 million concurrent viewers). The 2nd most watched live stream was…Felix’ first attempt Oct. 9. Are you ready to compete with that? I ask that question because some brands are still out there tying themselves up in knots about whether or not they should tweet. The public’s time and attention are scarce commodities, commodities they value greatly. The competition amongst brands for that time and attention is intense and going up like Felix’s capsule. If you still view your press releases as “content,” you won’t even be counted as being among the competition. Here are 5 lessons learned from Red Bull’s big leap: 1. They have a total understanding of their target market and audience. Not only do they have an understanding of it, they do something about it. They act on it. They fill the majority of their thoughts with what the audience wants. They hunger for wild applause from that audience. They want to do things that embrace the audience’s lifestyle and immerse in it so the target will identify the brand as “one of them.” Takeaway: BE your target market. 2. They deliver content that strikes the audience right where they emotionally live. If you want your content to have impact, you have to make your audience’s heart race, or make them tear up, or make them laugh. Label them “data points” all you want, but humans are emotional creatures. No message connects that’s not carried in on an emotion. Takeaway: You’re on the inside. If your content doesn’t make you say “wow,” it’s unlikely it will register with fans. 3. They put aside old school marketing and don’t let their content be degraded into a commercial. Their execs seem to understand the value in keeping a lid on the hard sell. So many brands just can’t bring themselves to disconnect advertising and social content. The result is, otherwise decent content gets contaminated with a desperation the viewer can smell a mile away. Think the Baumgartner skydive didn’t do Red Bull any good since he wasn’t drinking one on the way down while singing a jingle? Analysis company Taykey discovered that at the peak of the skydive buzz, about 1% of all online conversation was about the jump. Mentions of Red Bull constituted 1/3 of 1% of all Internet activity. Views of other Red Bull videos also shot up. Takeaway: Chill out with the ads. Your brand will get full credit for entertaining/informing fans in a relevant way, provided you do it. 4. They don’t hesitate to ask, “What can we do next”? Most corporate cultures are a virtual training facility for “we can’t do that.” Few are encouraged to innovate or think big, if think at all. Thinking big involves faith, and work. It means freedom and letting employees run a little wild with their ideas. There will always be the opportunity to let fear of everything that moves creep in and kill grand visions dead in their tracks. Experimenting must be allowed. Failure must be allowed. Red Bull didn’t think big. They thought mega. They tried to outdo themselves. Felix could have gone ahead and jumped halfway up, thinking, “This is still relatively high up. Good enough.” But that wouldn’t have left us breathless. Takeaway: Go for it. Jump. In putting up social properties and gathering fans of your brand, you’ve basically invited people to a party. A good host doesn’t just set out warm beer and stale chips because that’s inexpensive and easy. Be on the lookout for ways to make your guests walk away saying, “That was epic.”

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• Waiting for Windows 8: A Long, Hot Summer

  - by andrewbrust

  Microsoft has revealed some things about Windows 8, and revealed a part of the developer story for new Windows 8 “tailored,” “immersive” applications.  In retrospect, very little was shared.  The bit that was revealed to us is that those applications can be developed using a combination of HTML 5 and JavaScript.  Not much else was said, except that additional details would be revealed at Microsoft’s //Build/ conference in Anaheim, California in September. This has left a lot of people in suspense, and it seems that suspended state is going to last all summer.  The problem, of course, is that in the absence of hard information, people fill the void with Speculation, Rumor and Gloom.  That’s a bit like Fear, Uncertainty and Doubt, except that it’s self-imposed by the Microsoft community and not planted by Microsoft’s competitors. This is a less-than-perfect situation.  Not only is it causing developers to worry about the value of their skill sets, but I am already hearing from consulting shops that customers are getting nervous too and, in extreme cases, opting for non-Microsoft tools for their projects as a result.  I’m also hearing from dev tool ISVs that sales have suffered as a result. It’s quite possible that the customers moving off .NET wanted to do so anyway and it’s also possible that dev tool ISVs are suffering slower sales this year due a slowed rate of economic recovery. Without hard information, tend to people interpret things negatively.  Actually, that’s the major point in all of this. While there is multitude of opinions about what the Windows 8 development platform will look like once fully revealed, there is an emerging consensus around one thing: it sure would help if Microsoft revealed more of its strategy…just enough to quash absurd rumors, stabilize the .NET ecosystem and get people to stay calm. We’ve had some reassurances thus far: there will be a Windows desktop mode; we’ll still have Windows Explorer, we’ll still run Office, we’ll still have a task bar, and all the skills and tools we use now will still work there.  But with reassurances like that…people still feel insecure.  Because telling us that Windows 8 will have what is essentially a “classic” mode sure makes it sound like today’s skill sets will soon be “classic” too…and then maybe they’ll just become obsolete. Humans find change scary; it’s natural.  And when left alone with their fears – because no one is saying anything to dispel them – people can go from frightened to paranoid, and can start to viewing things in a downright conspiratorial light.  It would be great if Microsoft stepped into the void now and told us what is coming – especially because whatever they tell us is bound to be at least a little better than what people think they are going to hear. I don’t know what the announcements will be, but I do have it on authority, from a number of sources, that Microsoft isn’t gong to talk until //Build/.  That means no news until September September 13th.  Nothing until after Labor Day.  You get zippo until after the Back-to-School sales are done. What to do?  Try not to let the dark voices of gloom and doom fill your head.  Even in the absence of answers, we still have some important facts: The .NET developer community is huge. Microsoft’s customers have major investments in .NET, and in .NET skills. Political infighting in Redmond might make for irrational decisions, but ultimately public companies can’t just alienate their advocates and piss off their customers.  Spite doesn’t trump fiduciary responsibility. The computing device markets are changing, software is changing, software business models are changing and developers are changing.  Microsoft has to keep up. The HTML + JavaScript community is huge too, and it includes many of the “changed” developers. Public companies can’t ignore new markets nor the popular standards that can help them enter those new markets.  Loyalty doesn’t trump fiduciary responsibility either. If Microsoft can appeal to new developers, then it should. If Microsoft can keep catering to its existing developers and customers -- not just through legacy support, but also through empowering futures -- then it probably will. You don’t have to shove your old friends out into the rain to make room for new ones; you can bring those new constituents in under a bigger tent.  I hope Microsoft will enlarge the tent, and I have trouble imagining why it would not.

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• The design of a generic data synchronizer, or, an [object] that does [actions] with the aid of [helpers]

  - by acheong87

  I'd like to create a generic data-source "synchronizer," where data-source "types" may include MySQL databases, Google Spreadsheets documents, CSV files, among others. I've been trying to figure out how to structure this in terms of classes and interfaces, keeping in mind (what I've read about) composition vs. inheritance and is-a vs. has-a, but each route I go down seems to violate some principle. For simplicity, assume that all data-sources have a header-row-plus-data-rows format. For example, assume that the first rows of Google Spreadsheets documents and CSV files will have column headers, a.k.a. "fields" (to parallel database fields). Also, eventually, I would like to implement this in PHP, but avoiding language-specific discussion would probably be more productive. Here's an overview of what I've tried. Part 1/4: ISyncable class CMySQL implements ISyncable GetFields() // sql query, pdo statement, whatever AddFields() RemFields() ... _dbh class CGoogleSpreadsheets implements ISyncable GetFields() // zend gdata api AddFields() RemFields() ... _spreadsheetKey _worksheetId class CCsvFile implements ISyncable GetFields() // read from buffer AddFields() RemFields() ... _buffer interface ISyncable GetFields() AddFields($field1, $field2, ...) RemFields($field1, $field2, ...) ... CanAddFields() // maybe the spreadsheet is locked for write, or CanRemFields() // maybe no permission to alter a database table ... AddRow() ModRow() RemRow() ... Open() Close() ... First Question: Does it make sense to use an interface, as above? Part 2/4: CSyncer Next, the thing that does the syncing. class CSyncer __construct(ISyncable $A, ISyncable $B) Push() // sync A to B Pull() // sync B to A Sync() // Push() and Pull() only differ in direction; factor. // Sync()'s job is to make sure that the fields on each side // match, to add fields where appropriate and possible, to // account for different column-orderings, etc., and of // course, to add and remove rows as necessary to sync. ... _A _B Second Question: Does it make sense to define such a class, or am I treading dangerously close to the "Kingdom of Nouns"? Part 3/4: CTranslator? ITranslator? Now, here's where I actually get lost, assuming the above is passable. Sometimes, two ISyncables speak different "dialects." For example, believe it or not, Google Spreadsheets (accessed through the Google Data API "list feed") returns column headers lower-cased and stripped of all spaces and symbols! That is, sys_TIMESTAMP is systimestamp, as far as my code can tell. (Yes, I am aware that the "cell feed" does not strip the name so; however cell-by-cell manipulation is too slow for what I'm doing.) One can imagine other hypothetical examples. Perhaps even the data itself can be in different "dialects." But let's take it as given for now, and not argue this if possible. Third Question: How would you implement "translation"? Note: Taking all this as an exercise, I'm more interested in the "idealized" design, rather than the practical one. (God knows that shipped sailed when I began this project.) Part 4/4: Further Thought Here's my train of thought to demonstrate I've thunk, albeit unfruitfully: First, I thought, primitively, "I'll just modify CMySQL::GetFields() to lower-case and strip field names so they're compatible with Google Spreadsheets." But of course, then my class should really be called, CMySQLForGoogleSpreadsheets, and that can't be right. So, the thing which translates must exist outside of an ISyncable implementor. And surely it can't be right to make each translation a method in CSyncer. If it exists outside of both ISyncable and CSyncer, then what is it? (Is it even an "it"?) Is it an abstract class, i.e. abstract CTranslator? Is it an interface, since a translator only does, not has, i.e. interface ITranslator? Does it even require instantiation? e.g. If it's an ITranslator, then should its translation methods be static? (I learned what "late static binding" meant, today.) And, dear God, whatever it is, how should a CSyncer use it? Does it "have" it? Is it, "it"? Who am I? ...am I, "I"? I've attempted to break up the question into sub-questions, but essentially my question is singular: How does one implement an object A that conceptually "links" (has) two objects b1 and b2 that share a common interface B, where certain pairs of b1 and b2 require a helper, e.g. a translator, to be handled by A? Something tells me that I've overcomplicated this design, or violated a principle much higher up. Thank you all very much for your time and any advice you can provide.

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• What Counts for A DBA: Observant

  - by drsql

  When walking up to the building where I work, I can see CCTV cameras placed here and there for monitoring access to the building. We are required to wear authorization badges which could be checked at any time. Do we have enemies?  Of course! No one is 100% safe; even if your life is a fairy tale, there is always a witch with an apple waiting to snack you into a thousand years of slumber (or at least so I recollect from elementary school.) Even Little Bo Peep had to keep a wary lookout.    We nerdy types (or maybe it was just me?) generally learned on the school playground to keep an eye open for unprovoked attack from simpler, but more muscular souls, and take steps to avoid messy confrontations well in advance. After we’d apprehensively negotiated adulthood with varying degrees of success, these skills of watching for danger, and avoiding it,  translated quite well to the technical careers so many of us were destined for. And nowhere else is this talent for watching out for irrational malevolence so appropriate as in a career as a production DBA.   It isn’t always active malevolence that the DBA needs to watch out for, but the even scarier quirks of common humanity.  A large number of the issues that occur in the enterprise happen just randomly or even just one time ever in a spurious manner, like in the case where a person decided to download the entire MSDN library of software, cross join every non-indexed billion row table together, and simultaneously stream the HD feed of 5 different sporting events, making the network access slow while the corporate online sales just started. The decent DBA team, like the going, gets tough under such circumstances. They spring into action, checking all of the sources of active information, observes the issue is no longer happening now, figures that either it wasn’t the database’s fault and that the reboot of the whatever device on the network fixed the problem.  This sort of reactive support is good, and will be the initial reaction of even excellent DBAs, but it is not the end of the story if you really want to know what happened and avoid getting called again when it isn’t even your fault.   When fires start raging within the corporate software forest, the DBA’s instinct is to actively find a way to douse the flames and get back to having no one in the company have any idea who they are.  Even better for them is to find a way of killing a potential problem while the fires are small, long before they can be classified as raging. The observant DBA will have already been monitoring the server environment for months in advance.  Most troubles, such as disk space and security intrusions, can be predicted and dealt with by alerting systems, whereas other trouble can come out of the blue and requires a skill of observing ongoing conditions and noticing inexplicable changes that could signal an emerging problem.  You can’t automate the DBA, because the bankable skill of a DBA is in detecting the early signs of unexpected problems, and working out how to deal with them before anyone else notices them.    To achieve this, the DBA will check the situation as it is currently happening,  and in many cases is likely to have been the person who submitted the problem to the level 1 support person in the first place, just to let the support team know of impending issues (always well received, I tell you what!). Database and host computer settings, configurations, and even critical data might be profiled and captured for later comparisons. He’ll use Monitoring tools, built-in, commercial (Not to be too crassly commercial or anything, but there is one such tool is SQL Monitor) and lots of homebrew monitoring tools to monitor for problems and changes in the server environment.   You will know that you have it right when a support call comes in and you can look at your monitoring tools and quickly respond that “response time is well within the normal range, the query that supports the failing interface works perfectly and has actually only been called 67% as often as normal, so I am more than willing to help diagnose the problem, but it isn’t the database server’s fault and is probably a client or networking slowdown causing the interface to be used less frequently than normal.” And that is the best thing for any DBA to observe…

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• Data Source Security Part 4

  - by Steve Felts

  So far, I have covered Client Identity and Oracle Proxy Session features, with WLS or database credentials.  This article will cover one more feature, Identify-based pooling.  Then, there is one more topic to cover - how these options play with transactions.Identity-based Connection Pooling An identity based pool creates a heterogeneous pool of connections.  This allows applications to use a JDBC connection with a specific DBMS credential by pooling physical connections with different DBMS credentials.  The DBMS credential is based on either the WebLogic user mapped to a database user or the database user directly, based on the “use database credentials” setting as described earlier. Using this feature enabled with “use database credentials” enabled seems to be what is proposed in the JDBC standard, basically a heterogeneous pool with users specified by getConnection(user, password). The allocation of connections is more complex if Enable Identity Based Connection Pooling attribute is enabled on the data source.  When an application requests a database connection, the WebLogic Server instance selects an existing physical connection or creates a new physical connection with requested DBMS identity. The following section provides information on how heterogeneous connections are created:1. At connection pool initialization, the physical JDBC connections based on the configured or default “initial capacity” are created with the configured default DBMS credential of the data source.2. An application tries to get a connection from a data source.3a. If “use database credentials” is not enabled, the user specified in getConnection is mapped to a DBMS credential, as described earlier.  If the credential map doesn’t have a matching user, the default DBMS credential is used from the datasource descriptor.3b. If “use database credentials” is enabled, the user and password specified in getConnection are used directly.4. The connection pool is searched for a connection with a matching DBMS credential.5. If a match is found, the connection is reserved and returned to the application.6. If no match is found, a connection is created or reused based on the maximum capacity of the pool: - If the maximum capacity has not been reached, a new connection is created with the DBMS credential, reserved, and returned to the application.- If the pool has reached maximum capacity, based on the least recently used (LRU) algorithm, a physical connection is selected from the pool and destroyed. A new connection is created with the DBMS credential, reserved, and returned to the application. It should be clear that finding a matching connection is more expensive than a homogeneous pool.  Destroying a connection and getting a new one is very expensive.  If you can use a normal homogeneous pool or one of the light-weight options (client identity or an Oracle proxy connection), those should be used instead of identity based pooling. Regardless of how physical connections are created, each physical connection in the pool has its own DBMS credential information maintained by the pool. Once a physical connection is reserved by the pool, it does not change its DBMS credential even if the current thread changes its WebLogic user credential and continues to use the same connection. To configure this feature, select Enable Identity Based Connection Pooling.  See http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/EnableIdentityBasedConnectionPooling.html  "Enable identity-based connection pooling for a JDBC data source" in Oracle WebLogic Server Administration Console Help. You must make the following changes to use Logging Last Resource (LLR) transaction optimization with Identity-based Pooling to get around the problem that multiple users will be accessing the associated transaction table.- You must configure a custom schema for LLR using a fully qualified LLR table name. All LLR connections will then use the named schema rather than the default schema when accessing the LLR transaction table.  - Use database specific administration tools to grant permission to access the named LLR table to all users that could access this table via a global transaction. By default, the LLR table is created during boot by the user configured for the connection in the data source. In most cases, the database will only allow access to this user and not allow access to mapped users. Connections within Transactions Now that we have covered the behavior of all of these various options, it’s time to discuss the exception to all of the rules.  When you get a connection within a transaction, it is associated with the transaction context on a particular WLS instance. When getting a connection with a data source configured with non-XA LLR or 1PC (using the JTS driver) with global transactions, the first connection obtained within the transaction is returned on subsequent connection requests regardless of the values of username/password specified and independent of the associated proxy user session, if any. The connection must be shared among all users of the connection when using LLR or 1PC. For XA data sources, the first connection obtained within the global transaction is returned on subsequent connection requests within the application server, regardless of the values of username/password specified and independent of the associated proxy user session, if any.  The connection must be shared among all users of the connection within a global transaction within the application server/JVM.

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• StreamInsight 2.1 Released

  - by Roman Schindlauer

  The wait is over—we are pleased to announce the release of StreamInsight 2.1. Since the release of version 1.2, we have heard your feedbacks and suggestions and based on that we have come up with a whole new set of features. Here are some of the highlights: A New Programming Model – A more clear and consistent object model, eliminating the need for complex input and output adapters (though they are still completely supported). This new model allows you to provision, name, and manage data sources and sinks in the StreamInsight server. Tight integration with Reactive Framework (Rx) – You can write reactive queries hosted inside StreamInsight as well as compose temporal queries on reactive objects. High Availability – Check-pointing over temporal streams and multiple processes with shared computation. Here is how simple coding can be with the 2.1 Programming Model: class Program {     static void Main(string[] args)     {         using (Server server = Server.Create("Default"))         {             // Create an app             Application app = server.CreateApplication("app");             // Define a simple observable which generates an integer every second             var source = app.DefineObservable(() =>                 Observable.Interval(TimeSpan.FromSeconds(1)));             // Define a sink.             var sink = app.DefineObserver(() =>                 Observer.Create<long>(x => Console.WriteLine(x)));             // Define a query to filter the events             var query = from e in source                         where e % 2 == 0                         select e;             // Bind the query to the sink and create a runnable process             using (IDisposable proc = query.Bind(sink).Run("MyProcess"))             {                 Console.WriteLine("Press a key to dispose the process...");                 Console.ReadKey();             }         }     } }   That’s how easily you can define a source, sink and compose a query and run it. Note that we did not replace the existing APIs, they co-exist with the new surface. Stay tuned, you will see a series of articles coming out over the next few weeks about the new features and how to use them. Come and grab it from our download center page and let us know what you think! You can find the updated MSDN documentation here, and we would appreciate if you could provide feedback to the docs as well—best via email to [email protected]. Moreover, we updated our samples to demonstrate the new programming surface. Regards, The StreamInsight Team

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• StreamInsight 2.1 Released

  - by Roman Schindlauer

  The wait is over—we are pleased to announce the release of StreamInsight 2.1. Since the release of version 1.2, we have heard your feedbacks and suggestions and based on that we have come up with a whole new set of features. Here are some of the highlights: A New Programming Model – A more clear and consistent object model, eliminating the need for complex input and output adapters (though they are still completely supported). This new model allows you to provision, name, and manage data sources and sinks in the StreamInsight server. Tight integration with Reactive Framework (Rx) – You can write reactive queries hosted inside StreamInsight as well as compose temporal queries on reactive objects. High Availability – Check-pointing over temporal streams and multiple processes with shared computation. Here is how simple coding can be with the 2.1 Programming Model: class Program {     static void Main(string[] args)     {         using (Server server = Server.Create("Default"))         {             // Create an app             Application app = server.CreateApplication("app");             // Define a simple observable which generates an integer every second             var source = app.DefineObservable(() =>                 Observable.Interval(TimeSpan.FromSeconds(1)));             // Define a sink.             var sink = app.DefineObserver(() =>                 Observer.Create<long>(x => Console.WriteLine(x)));             // Define a query to filter the events             var query = from e in source                         where e % 2 == 0                         select e;             // Bind the query to the sink and create a runnable process             using (IDisposable proc = query.Bind(sink).Run("MyProcess"))             {                 Console.WriteLine("Press a key to dispose the process...");                 Console.ReadKey();             }         }     } }   That’s how easily you can define a source, sink and compose a query and run it. Note that we did not replace the existing APIs, they co-exist with the new surface. Stay tuned, you will see a series of articles coming out over the next few weeks about the new features and how to use them. Come and grab it from our download center page and let us know what you think! You can find the updated MSDN documentation here, and we would appreciate if you could provide feedback to the docs as well—best via email to [email protected]. Moreover, we updated our samples to demonstrate the new programming surface. Regards, The StreamInsight Team

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• "Mega Menus" for SEO [duplicate]

  - by Thought Space Designs

  This question already has an answer here: How do I handle having to many links on a webpage because of my menu 4 answers I'm using the term "Mega Menus" loosely here. I'm redesigning my WordPress site (it's going to be responsive), and as part of the redesign, I was debating incorporating some sort of descriptive menu setup. For example, normal navigation drop down menus come in the form of unordered lists of links like so: <nav> <ul> <li> <a href="#">Link1</a> </li> <li> <a href="#">Link2</a> </li> <li> <a href="#">Link3</a> <ul> <li> <a href="#">Sub Link1</a> </li> <li> <a href="#">Sub Link2</a> </li> <li> <a href="#">Sub Link3</a> </li> </ul> </li> <li> <a href="#">Link4</a> </li> </ul> </nav> What I'm looking to do is build my drop down menus with more information than your standard menu. For example, I have a top level link named "Team", and under that link, I want to make a large drop down that contains head shots, headers (in the form of styled p tags) and brief (<100 words) descriptions of each team member (only 2 currently). I want to accompany this with a "Read More" link that takes you to their actual team page. This is just one example, of course, and the other top level links would also have descriptive drop downs in the same fashion. On mobile, I was planning on hiding the "mega menu", and delivering a standard unordered list of links. Here's what I was thinking for overall structure and syntax: <nav> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">About</a> </li> <li> <a href="#">Team</a> <ul> <!-- DESKTOP --> <li class="mega-menu row"> <a class="col-sm-6" href="#"> <div class="row"> <div class="col-sm-4"> <img src="#" alt="Team Member 1" /> </div> <div class="col-sm-8"> <p class="header">Team Member 1</p> <p>Short description goes here.</p> </div> </div> </a> <a class="col-sm-6" href="#"> <!-- OTHER TEAM MEMBER INFO --> </a> </li> <!-- END DESKTOP --> <!-- MOBILE --> <li> <a href="#">Team Member 1</a> </li> <li> <a href="#">Team Member 2</a> </li> <!-- END MOBILE --> </ul> </li> <li> <a href="#">Contact</a> </li> </ul> </nav> Can anybody think of any potential SEO ramifications of doing this? I'm not going to be loading these menus full of links, so it shouldn't hurt page rank, but what are the effects of having a good bit of text and maybe even forms within nav elements? Is there such a thing as overloading nav with HTML? EDIT: Here's an example of what the menu would look like rendered on desktop. I'm currently hovering the "Team" menu, but you can't see because my mouse went away when I took the screenshot. EDIT 2: This question is not a duplicate. I'm not going to have "too many" links in my menus. I'm wondering how having images and text inside of header navigation will affect my menus. Also, I don't just want "yes, this is bad" answers. Please cite your sources and be specific with reasoning.

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• Get Local IP-Address using Boost.Asio

  - by MOnsDaR

  Hey, I'm currently searching for a portable way of getting the local IP-addresses. Because I'm using Boost anyway I thought it would be a good idea to use Boost.Asio for this task. There are serveral examples on the net which should do the trick. Examples: Official Boost.Asio Documentation Some Asian Page I tried both codes with just slight modifications. The Code on Boost.Doc was changed to not resolve "www.boost.org" but "localhost" or my hostname instead. For getting the hostname I used boost::asio::ip::host_name() or typed it directly as a string. Additionally I wrote my own code which was a merge of the above examples and my (little) knowledge I gathered from the Boost Documentation and other examples. All the sources worked, but they did just return the following IP: 127.0.1.1 (Thats not a typo, its .1.1 at the end) I run and compiled the code on Ubuntu 9.10 with GCC 4.4.1 A colleague tried the same code on his machine and got 127.0.0.2 (Not a typo too...) He compiled and run on Suse 11.0 with GCC 4.4.1 (I'm not 100% sure) I don't know if it is possible to change the localhost (127.0.0.1), but I know that neither me or my colleague did it. ifconfig says loopback uses 127.0.0.1. ifconfig also finds the public IP I am searching for (141.200.182.30 in my case, subnet is 255.255.0.0) So is this a Linux-issue and the code is not as portable as I thought? Do I have to change something else or is Boost.Asio not working as a solution for my problem at all? I know there are much questions about similar topics on Stackoverflow and other pages, but I cannot find information which is useful in my case. If you got useful links, it would be nice if you could point me to it. Thanks in advance, MOnsDaR PS: Here is the modified code I used from Boost.Doc: #include <boost/asio.hpp> using boost::asio::ip::tcp; boost::asio::io_service io_service; tcp::resolver resolver(io_service); tcp::resolver::query query(boost::asio::ip::host_name(), ""); tcp::resolver::iterator iter = resolver.resolve(query); tcp::resolver::iterator end; // End marker. while (iter != end) { tcp::endpoint ep = *iter++; std::cout << ep << std::endl; }

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• Failed to load viewstate

  - by Jen

  OK have just started getting this error and I'm not sure why. I have a hosting page which has listview and a panel with a usercontrol. The listview loads up records with a linkbutton. You click the link button to edit that particular record - which gets loaded up in the formview (within the usercontrol) which goes to edit mode. After an update occurs in the formview I'm triggering an event which my hosting page is listening for. The hosting page then rebinds the listview to show the updated data. So this all works - but when I then go to click on a different linkbutton I get the below error: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3) Timestamp: Fri, 18 Jun 2010 03:15:54 UTC Message: Sys.WebForms.PageRequestManagerServerErrorException: Failed to load viewstate. The control tree into which viewstate is being loaded must match the control tree that was used to save viewstate during the previous request. For example, when adding controls dynamically, the controls added during a post-back must match the type and position of the controls added during the initial request. Line: 4723 Char: 21 Code: 0 URI: http://localhost:1951/AdminWebSite/ScriptResource.axd?d=yfdLw4zYs0bqYqs1arL-htap1ceeKCyW1EXhrhMZy_AqJ36FUpx8b2pzMKL6V7ebYsgJDVm_sZ_ykV1hNtFqgYcJCLLtardHm9-yyA7zC4k1&t=ffffffffec2d9970 Any suggestions as to what is actually wrong?? My event listener does this: protected void RatesEditDate1_EditDateRateUpdated() { if (IsDateRangeValid(txtDisplayFrom, txtDisplayTo)) { PropertyAccommodationRates1.DataBind(); } else { pnlViewAccommodationRates.Visible = false; } divEditRate.Visible = false; } When I click my link button - it should be hitting this but the second time round it errors before hitting the breakpoint: protected void RatesEditDate1_EditDateRateSelected(DateTime theDateTime) { // make sure everything else is invisible pnlAddAccommodation.Visible = false; pnlViewEditAccommodations.Visible = false; RatesEditDate1.TheDateTime = theDateTime; RatesEditDate1.PropertyID = (int)Master.PropertyId; if (!String.IsNullOrEmpty(Accommodations1.SelectedValue)) { RatesEditDate1.AccommodationTypeID = Convert.ToInt32(Accommodations1.SelectedValue); } else { RatesEditDate1.AccommodationTypeID = 0; } divEditRate.Visible = true; } So my listview appears to be being rebound successfully - I can see my changed data.. I just don't know why its complaining about viewstate when I click on the linkbutton. Or is there a better way to update the data in my listview? My listview and formview are bound to objectdata sources (in case that matters) Thanks for the help!

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