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• Black screen during startup

  - by Juanillo

  Hello, I've got a friend with a weird problem. When he starts his computer the screen is completely black untile the computer is completely started. So the screen is black until it suddenly shows the windows desktop. He said that this is happening since a technical service repaired his computer, but that repairment is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to Bios or to secure start-up (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it musn't be configured in this way in the Bios.) Maybe there´s a problem with the hardware (maybe the graphic card). Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it? Thanks.

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• how to reinstall Asus notebook using Recovery DVD?

  - by Radek

  a friend of mine asked to reinstall his Asus notebook. He didn't want Vista anymore so I installed XP. Re-partitioned the hdd (no more recovery partition). Everything went fine except I cannot make LAN card work. I created a question for that. And I talked to Asus help desk but it didn't help so we decided to go back to Vista. I have the original Recovery DVD for his notebook. With files like ASUS.SWM and ASUS2.SWM. But I do not know how to use this DVD to reinstall his notebook. Did I mention that his DVD drive mostly doesn't work?

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• How to analyze a wifi network with many devices

  - by Caveatrob

  My friend has a wifi network with an x-box, a wii, a playstation, and two nintendo portables. She's also got 2-3 PC's and a network printer. She's got a wifi repeater as well. She claims that she didn't have any issues for months with everything working together, and suddenly everything stopped disconnecting. I haven't been over there yet - wanted to figure out the best way to diagnose the thing. I asked her to send me the stats on the booster and the modem, etc: The booster is Netgear serial #2ac2195506b95 The modem is Cisco Linksys e1500 #10910c12129103 We have a sprint router thru centurylink and they said it is working fine 660 series

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• HP 4530s: Fan is Always On even When Laptop/CPU is Idle

  - by tolitius

  Just bought an HP 4530s from newegg. Laptop is great, but.. The FAN is always on. I did some googling, found it is a known problem, but no easily googlable solution. Tried to: Update BIOS to the latest Disable "CPU fan always on when plugged in" BIOS setting Installed Windows 7 Home (came with), Live CDed Ubuntu, Windows XP Spent 2 hours with horrible HP support Some other things that I can't already recall = spent too much time on it Laptop is not refundable (learned it the hard way, after the fact, by looking at the NEWEGG clever policy that is hidden in "details") I would really appreciate a workable solution / workaround / hack. The laptop is for my friend who will most likely be running Windows XP/7.

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• Screen rotation hot key (CTRL+ALT+UP) not responding, what's going on?

  - by Jamie

  The other day my son (11 months) discovered a new hot key combination on my laptop. As I'm sure many of you are aware (I wasn't until the other day), on machines with Intel Graphics, pressing CTRL+ALT+{any arrow key} rotates the screen. After I recovered from my shock, and did a little sideways Googling to figure out how to fix it, I decided this might actually be useful. I read a lot of online documentation, and it fits better on the screen when it's rotated. Since it's a laptop, I hold the machine like a book and read it. It worked great all afternoon yesterday. But today at work I tried to show a friend this new trick, using the same laptop, and found that the CTRL+ALT+UP no longer works. I can rotate it to any orientation but the normal one. I'm guessing something else is intercepting this hot key, but what could be doing this?

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• Free OCR for Arabic text

  - by pnuts

  A friend has requested I convert an Arabic text .pdf into Word. Google Docs does not seem an option but new OCR looked promising because Arabic is featured in the 'Recognition language' dropdown. I have failed to get this to work beyond "Error! Text can not be recognized." even with only a few sample pages (111KB). I'd much appreciate any advice about what I am doing wrong at that site (or even how to access any help available there!) or pointing to other (free!) options that work with Arabic text (preferably that do not require registration and or large downloads). Anyone willing to help please? Note this .pdf does not have a text layer.

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• Need an idiot-proof picture resizing program for Windows.

  - by marcusw

  My friend needs to resize some pictures as part of a web publishing job, but he is rather clueless when it comes to computers. I am in charge of teaching him how to do this, but only have Linux (albeit with Wine installed) at my disposal for testing. Could you guys recommend a fast, easy, batch-capable, and hopefully open-source program that will resize pictures to the resolution he wants? It doesn't have to be anything fancy, but it needs to be quick and easy to use. Thanks!

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• Accidentally deleted the software for MyPassport Essential SE 1TB Hardrive

  - by user26192

  I'm posting for a friend of mine. She bought a WD MyPassport Essential SE 1 TB Hard drive the other day. When she plugged in the USB in her lap top, the driver cannot be recognized by the smart ware software. While she was doing a back up of her files, McAfee was running in the background. Since the backup was taking so long to finish, she decided to pause it. She tried to delete the partially backed up files, but instead, she accidentally deleted the entire file in the folder including the pre-installed software. Now, when she tries to start up the MyPassport, the smart ware doesn't show up anymore. Can someone please give us advice what can she do about this? Thank you.

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• Lost support for Web Access on Verizon BlackBerry World Edition

  - by Jimsmithkka

  Hello all, I believe that some silliness has occurred with my blackberry after a OS upgrade. I have 2010 Blackberry world edition phone, purchased off a friend who went iPhone, that at first worked with web on the Verizon network. When i connected it to my PC to transfer contacts, it prompted for an OS upgrade, which I performed. Post-Upgrade I have found that i can no longer access any of the web services: eg. AppWorld, Email, Twitter, Browser. And they all state that i need to upgrade my account to gain access. I had a Storm previous to this that worked fine, and at the VZ store they told me this device is no longer supported (new in 2010 though), and they got me a free "upgrade" to the Blackberry flip. What i could use help with is finding a source stating it is discontinued or a guide that will help me re-enable the web features. I can provide further info later if needed (currently at work with the flip, the WorldEdition is at home).

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• FeedValidator & Feedburner get 404 when accessing wordpress RSS feeds when permalinks are enabled.

  - by Wazbaur

  I'm helping a friend set up a self-hosted Wordpress blog + feedburner and I'm seeing a problem with the feeds that I'm finding somewhat mysterious. Using the default permalink structure (e.g., ?p=123) everything works as expected; I can follow the feed in Google reader, navigate to it manually, and set it up in feedburner. However, once I switch away from the default permalink structure, feedburner and feedvalidator both report that accessing the feed is returning HTTP-404 and Google reader no longer shows new posts (I'm assuming for the same reason), but I can navigate to the feed using a browser. When I do that it appears as though nothing is wrong; there is a feed there and it contains all the posts I expect it to have. I've re-started the feedburner & reader set-up from the beginning after changing the link structure, so I don't think they're doing anything silly like looking at the feed at its old address. I've seen people with similar problems in various other places but there doesn't seem to be a good answer anywhere.

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• Is it safe to use an IDE to SATA power adapter for an extended period of time?

  - by qwertymk

  I just bought a computer from HP and they failed to include SATA power connectors with the power supply other then the one HD and DVD drive. Meanwhile I have two IDE to SATA power adapters that came with my "USB 2.0 to SATA/IDE cable" http://www.amazon.com/USB-2-0-SATA-Cable-Adapter/dp/B001OORN06 3rd pic on the left. I was wondering if I would just open up my computer and use it to plug it my SATA drives to the IDE power sources and mount it to the motherboard, would it damage my drives in the long run or have any other significant effects. A friend told me he knows people who have had their HD burn out because of this

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• Failing Seagate HDD - Not Recognised

  - by thefragileomen

  I am having a look at a friend's computer which contains a 500GB Seagate HDD. Unfortunately the HDD is not recognised by the BIOS menu and it beeps 11 times upon powerup. I've moved the HDD to another laptop but the problem remains. I've downloaded SeaTools for DOS (Seagate's Diagnostic tool) but unfortunately to no avail and the disc remains unseen when using this DOS boot disc. The HDD is only 6 months old so I'm very surprised at this but it appears a common problem with Seagate 2.5" HDDs as well as other HDDs manufactured by Seagate. I intend to try it in an external caddy on Thursday when back in work and also through a forensic writeblocker but just wondering if anyone has any other suggestions? I am of the opinion it is some chip on the HDD board which prevents it spinning due to a fault. If so, I've lost to deactivate this just so I can simply recover the data on the drive and start with a new disc. Thanks

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• High Load average threshold in linux

  - by user2481010

  My one of friend said that his server load average sometime goes above 500-1000, for me it is strange value because I never saw load average more than 10. I asked him give me some snapshot of top and memory usages, he gave following details: TOP USAGES top - 06:06:03 up 117 days, 23:02, 2 users, load average: 147.37, 44.57, 15.95 Tasks: 116 total, 2 running, 113 sleeping, 0 stopped, 1 zombie Cpu(s): 16.6%us, 6.9%sy, 0.0%ni, 9.2%id, 66.5%wa, 0.0%hi, 0.8%si, 0.0%st Mem: 8161648k total, 7779528k used, 382120k free, 3296k buffers Swap: 5242872k total, 1293072k used, 3949800k free, 168660k cached Free $ free -gt total used free shared buffers cached Mem: 7 6 1 0 0 4 -/+ buffers/cache: 1 5 Swap: 4 0 4 Total: 12 6 6 Total cpu $ nproc 8 my question is it possible load average more than 100 on 8 core,12 GB mem Server? because I read many tutorial,article on load average, it said that thumb rule is "number of cores = max load" according to thumb rule here is max load average 16 then how his server running with 147.37 load server? he said that it is least value (147.37) some time goes more than 500.

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• PowerPoint 2010 won't open any files.

  - by Samwho

  Recently I installed Office 2010 BETA on my friend's laptop after recommending it to her. The problem is, whenever she tries to open files in powerpoint it claims that there is a problem with them and it can attempt to repair them, when you click repair it just says there was a problem with the file and it can't open it. The exact same .ppt files work fine on my copy of PowerPoint 2010 (we sent the file from her laptop to mine via MSN) so I'm confused as to why they won't work just on her laptop. Any insight into this would be fantastic :) Thanks.

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• How can I fix a computer that is literally too slow to do anything?

  - by fredley

  I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• Need an idiot-proof picture resizing program for Windblows.

  - by marcusw

  My friend needs to resize some pictures as part of a web publishing job, but he is rather clueless when it comes to computers. I am in charge of teaching him how to do this, but only have Linux (albeit with Wine installed) at my disposal for testing. Could you guys recommend a fast, easy, batch-capable, and hopefully open-source program that will resize pictures to the resolution he wants? It doesn't have to be anything fancy, but it needs to be quick and easy to use. Thanks!

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• Renaming an Invalid Filename in NTFS

  - by Sadeq Dousti

  Recently, I loaned my flash disk to one of my friends, who had Mac OS. He copied a file on it, whose name included a backslash (\). The flash disk is NTFS formatted. Windows does not allow such filenames, and neither opens the file, nor deletes it, nor lets me delete the file. There are naive approaches to this problem, like: Formatting the flash disk; Giving it back to my friend and asking to rename it; Loading into some live Linux and renaming it. However, I'm looking for something more clever, like a program that can do the trick under Windows. PS: There's a tool called NTFSWalker which can browse the MFT records of the NTFS, but is unable to make any changes to them.

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• Is it possible to really delete a Facebook chat message or the whole chat?

  - by Forza

  Ok, so a few months ago me and a friend send a whole bunch of smileys to each other in Facebook chat just for fun. I wish I had known at that time how stupid that was. Even until today, every time I open the chat with that contact, the Facebook tab totally locks up when I try to load that chat. It will load eventually after five minutes or so, but it becomes very inconvenient at times. On Facebook Messenger for Android, there's no problem and the chat works fine. I'd like to know if there's any way to completely delete a Facebook chat (not archive them) and start over so it won't load the smileys anymore.

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• Android : How to open youtube links on my facebook messenger app, in the youtube app? [migrated]

  - by dev_android

  I am unable to play YouTube videos from the links I get on my Facebook Messenger app. Here's what happens: A friend of mine posts a video link to me (YouTube link) as a message on Facebook. I receive it on my Android mobile in the Facebook messenger app. I click on it and it shows a Dialogue-Box (you can call that a pop-up) which asks me to choose an app to open the video with. Now earlier, there used to be the video player apps in my mobile along with the internet browsers installed on my mobile that used to come up there. So I would select an internet browser, and it in turn would re-direct me to the "YouTube" app itself. However, now, I am only getting video-players in that Dialogue Box as an option to open the YouTube video, but of course, if I select them, they are not able to stream the video. Has anyone found a way around this problem? It is really bothersome.

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• Can someone help me?

  - by user38124

  Sorry, but I want to say something here, my friend have a new software called "Edited out see revisions 8.0", it can help people to reset any windows password. As I am kind for this website, so I want to know where can help me to submit it? Can you give me some advice? Here is a lilltle message about key 8.0: blablabla spam marketing can I submit the software link here ? for this, friends who view my post can go and help me for some advices to improve it? Thank you very much!

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• How to enable a CD/DVD drive? It is not listed in "My Computer"

  - by Senthil

  I just got a laptop from a friend. The CD/DVD drive is not present in "My Computer". But the tray comes out when I press the button and everything. I remember long time ago, enabling it by changing some registry value, but I forgot which one. I have administrator privileges. I can see it in the device manager. But it has a yellow exclamation icon on it. My OS: Windows XP SP3 In Device Manager, inside the properties window for this device, the following error is shown in the "Device Status" box. A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32) How do I enable my CD/DVD drive?

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• Windows doesn't recognise my USB key anymore (it used to work)

  - by dominicbri7

  I use my friend's USB flash drive (Corsair flash voyager 16gb) to transfer files from my laptop to my desktop computer. However, since a couple of days my laptop stopped recognizing the USB key.. while there is still no problems with all other computers. I use Windows 7 64 bits if that can help. I tried uninstalling the driver, rebooting and all those kind of tricks, but it won't work. When I connect it and open the "My computer" window, I see "Removable Disk (G:)" for a moment, then it disappears... then it reappears again and it keeps doing that periodically. I can't even right click then hit "Properties" because it disappears. As I recall, it DOES work on every other computers, I think it has to do with the driver but what can I do?

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• multiple servers porting to each other

  - by JackLeo

  hello, here is the details: theres is who "servers": VPS with ubuntu 10.10x32 and home pc, win7 on win7 apatche2.2 is running with webpage on VPS game server is running DNS forwards www subdomain to PC, and everything else to VPS (all via ip) I can not configure DNS directly, my providers do Wanted result: DNS forwards everything to VPS, VPS redirects *:80 to PC when viewing page stored in PC domain is shown normaly Questions: How to achieve that using as minimal resources as possible? Is it possible just tel my DNS provider to fix it that :80 port is in different ip? P.S. its for my friend, i do have some apatche and VDS configuration exp. More of a programmer i am. so trow everything you can ;)

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• OS X: How to create a user account with access to the applications that she has installed only.

  - by pmurillo

  Till now, I've been the sole and proud owner of an iMac. I've always logged in as an administrator and I've also installed a bunch of software following the standard procedure of dragging and dropping it into the Applications folder. This is about to change, as sharing it with a friend makes a lot of sense now that I only have time to use the computer in the mornings, and she can only use it at nights. I thought this was going to be really easy: Just create a user account for her and that's all, I thought. Unfortunately, this is not the case. When she logins into the computer using her username and password, she has access to the same applications I've installed. Even the same applications that I setup to automatically start when I login start for her when she does. How can I setup a user that has only access to the applications that she has installed, but none of the ones installed by other users? Many thanks

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• How to fix Asus Eee PC 900 startup issues after failure?

  - by EBrown

  My Asus Eee PC 900 shows no signs of life. I push the power button and get no response from anything. No lights, no power, no boot-up screen. It has been like this since I received it from a friend. I asked her what happened and she said that smoke came from the keyboard, it shut down and hasnt turned on since. I have tried removing and cleaning the RAM, the computer charger still connects and works, but the battery receives no charge and the computer won't power on. Any ideas as to what is going on?

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