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  • A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

    - by Tom Floodeen
    In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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  • RANT: SkyDrive &amp; Mesh

    - by Sahil Malik
    SharePoint 2010 Training: more information Fellow citizens of the tech world, you’re watching a good Samaritan die. Unfortunately this is not the first time, it won’t be the last. We have seen this before, sadly we will see it again. The IT industry, is a few sharks – Oracle, Apple, Google, and yes, Microsoft, and numerous small fishes around them. 10 years ago, you saw some innovating smart engineers create instant-messaging programs. There was rapid innovation and growth in that field even though internet itself was quite nascent. Remember ICQ? Well, then came around the sharks! They offered you free versions of IM programs that in the short run were actually superior. Yahoo messenger, MSN, AIM and then later on google.  Innovation in IM was pretty much stand still until a new contender like skype decided to marry IM with telephony. This prompted google to do the same. Of course, Skype was then purchased by Microsoft.  The situation still stands, lets take the example of Microsoft, it offers, Read full article ....

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  • What's the difference between these Intel things?

    - by Coldblackice
    My head still spins with the various Intel "things" that may (or may not) need installing/configuring/yaddayadda'ing: Intel Rapid Storage Technology (is this driver? a software manager/package?), Intel Chipset (i.e., Intel INF Update Utility, Intel RST OROM, Intel RST driver, Intel Matrix Manager, etc. I think I have a basic understanding that the OROM is the low-level BIOS "driver", which communicates with the higher-level RST driver (in Windows). But what's the Chipset Installation software? What's the INF installation/update software? I'm confused as to what the other pieces are (or why there are so many to begin with). And as for a practical matter -- I'm wanting to upgrade my BIOS with a recent Intel OROM included, and then also update the Intel RST drivers in Windows -- BUT, as for the Windows side of things, I don't know what I should uninstall -- the Intel Chipset installer thing (through official uninstaller), Intel RST Manager, finding the individual Intel devices in Device Manager and right-clicking-uninstall/deleting, etc.

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  • What Should You Look for In a CRM Demo?

    - by charles.knapp
    I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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  • Talking JavaOne with Rock Star Charles Nutter

    - by Janice J. Heiss
    JavaOne Rock Stars, conceived in 2005, are the top rated speakers from the JavaOne Conference. They are awarded by their peers who through conference surveys recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized.We spoke with distinguished Rock Star, Charles Nutter. A JRuby Update from Charles NutterCharles Nutter of Red Hat is well known as a lead developer of JRuby, a Ruby implementation of Java that is tightly integrated with Java to allow for the embedding of the interpreter into any Java application with full two-way access between the Java and the Ruby code. Nutter is giving the following sessions at this year’s JavaOne: CON7257 – “JVM Bytecode for Dummies (and the Rest of Us Too)” CON7284 – “Implementing Ruby: The Long, Hard Road” CON7263 – “JVM JIT for Dummies” BOF6682 – “I’ve Got 99 Languages, but Java Ain’t One” CON6575 – “Polyglot for Dummies” (Both with Thomas Enebo) I asked Nutter, to give us the latest on JRuby. “JRuby seems to have hit a tipping point this past year,” he explained, “moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. We're currently wrapping up JRuby 1.7, which improves support for Ruby 1.9 APIs, solves a number of user issues and concurrency challenges, and utilizes invokedynamic to outperform all other Ruby implementations by a wide margin. JRuby just gets better and better.” When asked what he thought about the rapid growth of alternative languages for the JVM, he replied, “I'm very intrigued by efforts to bring a high-performance JavaScript runtime to the JVM. There's really no reason the JVM couldn't be the fastest platform for running JavaScript with the right implementation, and I'm excited to see that happen.”And what is Nutter working on currently? “Aside from JRuby 1.7 wrap-up,” he explained, “I'm helping the Hotspot developers investigate invokedynamic performance issues and test-driving their new invokedynamic code in Java 8. I'm also starting to explore ways to improve the general state of dynamic languages on the JVM using JRuby as a guide, and to help the JVM become a better platform for all kinds of languages.”

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  • Strange failure audit in 2003 R2 X64 SP2

    - by Az
    our server is running 2003 R2 X64 SP2, we keep seeing this in clusters of around 4 rapid fire. Sometimes 2 hours, sometimes around 8 hours apart with slight variations. I am also seeing the same blank username and domain in an account locked out message, I have tried disabling all scheduled tasks, if anyone has any idea please let me know! I find these processes running out of svc host: AeLookupSvc, AppMgmt, BITS, Browser, CryptSvc, dmserver, EventSystem, helpsvc, IAS, lanmanserver, lanmanworkstation, Netman, Nla, RasMan, Schedule, seclogon, SENS, SharedAccess, ShellHWDetection, winmgmt, wuauserv, WZCSVC Logon Failure: Reason: Account currently disabled User Name: Domain: Logon Type: 3 Logon Process: Authz Authentication Package: Kerberos Workstation Name: PPCLUBES_TS Caller User Name: PPCLUBES_TS$ Caller Domain: PPCLUBES Caller Logon ID: (0x0,0x3E7) Caller Process ID: 928 Transited Services: - Source Network Address: - Source Port: -

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  • Talking JavaOne with Rock Star Charles Nutter

    - by Janice J. Heiss
    JavaOne Rock Stars, conceived in 2005, are the top rated speakers from the JavaOne Conference. They are awarded by their peers who through conference surveys recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized.We spoke with distinguished Rock Star, Charles Nutter. A JRuby Update from Charles NutterCharles Nutter of Red Hat is well known as a lead developer of JRuby, a Ruby implementation of Java that is tightly integrated with Java to allow for the embedding of the interpreter into any Java application with full two-way access between the Java and the Ruby code. Nutter is giving the following sessions at this year’s JavaOne: CON7257 – “JVM Bytecode for Dummies (and the Rest of Us Too)” CON7284 – “Implementing Ruby: The Long, Hard Road” CON7263 – “JVM JIT for Dummies” BOF6682 – “I’ve Got 99 Languages, but Java Ain’t One” CON6575 – “Polyglot for Dummies” (Both with Thomas Enebo) I asked Nutter, to give us the latest on JRuby. “JRuby seems to have hit a tipping point this past year,” he explained, “moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. We're currently wrapping up JRuby 1.7, which improves support for Ruby 1.9 APIs, solves a number of user issues and concurrency challenges, and utilizes invokedynamic to outperform all other Ruby implementations by a wide margin. JRuby just gets better and better.” When asked what he thought about the rapid growth of alternative languages for the JVM, he replied, “I'm very intrigued by efforts to bring a high-performance JavaScript runtime to the JVM. There's really no reason the JVM couldn't be the fastest platform for running JavaScript with the right implementation, and I'm excited to see that happen.”And what is Nutter working on currently? “Aside from JRuby 1.7 wrap-up,” he explained, “I'm helping the Hotspot developers investigate invokedynamic performance issues and test-driving their new invokedynamic code in Java 8. I'm also starting to explore ways to improve the general state of dynamic languages on the JVM using JRuby as a guide, and to help the JVM become a better platform for all kinds of languages.” Originally published on blogs.oracle.com/javaone.

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  • Hot new GlassFish 3.1 bits released today

    - by pieter.humphrey
    Java EE 6 developers will wake up this morning and be able to experience a new, major release of the Oracle GlassFish Server and the companion GlassFish Server 3.1, Open Source Edition.  This release extends Java EE 6 Reference Implementation New Application Development Capabilities, Centralized Administration and High Availability Features.  IDE tool support will include NetBeans and Eclipse  (update center link is here), as well as the next release of Oracle Enterprise Pack for Eclipse will be updated to include the new GlassFish 3.1 Server Plug-in. Developers will be interested in the vastly improved OSGi support in GlassFish 3.1, as well as other developer friendly-features: - Enables hybrid application development Easily utilize OSGi services from Java EE Applications Easily utilize Java EE services from OSGi services - Updates the Apache Felix runtime to 3.0.6, including the Apache Gogo shell - OSGi Web Console integrated with GlassFish Admin Console (requires Update Center download, community supported) - Extends GlassFish Server 3.0 ActiveRedeploy feature to include Stateful EJBs. When applications are re-deployed, GlassFish maintains HTTP session and EJB state, enabling rapid iterative development - Application-scoped resources enable developers to limit the scope of resources to a deployed application - JDBC statement leak detection and reclaim automatically monitors, logs, and reclaims database cursors when applications fail to do so - Full EJB feature support in Embedded API Technorati Tags: OTN,Java EE6,Glassfish,Eclipse,Developer,OSGi,NetBeans,Oracle Enterprise Pack for Eclipse,clustering,high availablity,load balancing,failover,Oracle WebLogic Server del.icio.us Tags: OTN,Java EE6,Glassfish,Eclipse,Developer,OSGi,NetBeans,Oracle Enterprise Pack for Eclipse,clustering,high availablity,load balancing,failover,Oracle WebLogic Server

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  • Join Oracle Database at Microsoft TechEd next week.

    - by Mandy Ho
    For the past nine years, Oracle has been a proud sponsor of Microsoft TechEd. TechEd is Mircosoft's premier technology conference for IT professionals and developers. This year, Oracle will demonstrate its latest database software for MS Windows, including Oracle Database 11g Enterprise and Express editions, TimesTen and MySQL.  Developers can learn how to develop .Net applications for the Oracle Database using the latest technologies, such as Entity Framework, LINQ and WCF Data Services. Attendees can also learn the new MySQL features enabling rapid installation, GUI Based application design, backup & recovery and much more within a Windows environment. Oracle will have a BOF (Birds of a Feather Session) on Tuesday, June 12, from 3:15 to 4:30. The topic will be Big Data: The Next Frontier for Innovation, Competition and Productivity. Otherwise you can visit Oracle everyday during the expo hours from Mon, June 11 to Thursday, June 14 at our booth #613. Talk to experts on TimesTen and MySQL on Windows and .NET. Also, we will have our 3D interactive demos on Oracle's engineered systems showing off Oracle Exadata, Database Appliance and more. Visit  http://northamerica.msteched.com/ for more information. 

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  • Oracle Global HR Cloud Implementation Training Can Help Meet Your Business Needs

    - by HCM-Oracle
    By Jim Vonick A key goal for the deployment of your Oracle Global HR Cloud applications is to accelerate the implementation and adoption of your applications, so that your business can start realizing all of the benefits that this rich solution offers.    Implementation team members need to have the skills and knowledge to ensure a smooth, rapid and successful implementation of your applications. During set-up, you want to optimize the configuration to best meet your business needs. In order to do this you need to understand the foundation and configuration options of your applications, so that decisions can be made during set-up that best align with your business.  To that end product level implementation training is recommended for Oracle Global HR Cloud deployments. Training For Implementation Team Members and Consultants Fusion Applications: HCM Security: Learn how to implement security for Oracle Fusion HCM applications by creating and customizing roles. You'll learn how to create security profiles to restrict data access, provision roles to users, create and manage user accounts, and verify security setup. Fusion Applications: HCM Global Human Resources: Learn how to set up your enterprise and workforce structures, how to perform functional tasks, and how to configure security for Global Human Resources data. Fusion Applications: HCM Compensation: Learn how to implement, configure, and use Oracle Fusion Compensation to manage base pay, individual compensation, workforce compensation, and total compensation statements. Fusion Applications: HCM Benefits: This course teaches you to implement, configure and manage Oracle Fusion Benefits, including how to implement benefit plans and programs.  Fusion Applications: HCM Payroll Implementation (US): This course provides implementation training for payroll managers or payroll administrators. Learn how to process payroll to ensure accurate setup results.  Learn More: See all Fusion HCM Training Jim Vonick is a Senior Product Manager with Oracle University focusing on training for Oracle Applications and Industry Solutions.

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  • What's a "Cloud Operating System"?

    - by user12608550
    What's a "Cloud Operating System"? Oracle's recently introduced Solaris 11 has been touted as "The First Cloud OS". Interesting claim, but what exactly does it mean? To answer that, we need to recall what characteristics define a cloud and then see how Solaris 11's capabilities map to those characteristics. By now, most cloud computing professionals have at least heard of, if not adopted, the National Institute of Standards and Technology (NIST) Definition of Cloud Computing, including its vocabulary and conceptual architecture. NIST says that cloud computing includes these five characteristics: On-demand self-service Broad network access Resource pooling Rapid elasticity Measured service How does Solaris 11 support these capabilities? Well, one of the key enabling technologies for cloud computing is virtualization, and Solaris 11 along with Oracle's SPARC and x86 hardware offerings provides the full range of virtualization technologies including dynamic hardware domains, hypervisors for both x86 and SPARC systems, and efficient non-hypervisor workload virtualization with containers. This provides the elasticity needed for cloud systems by supporting on-demand creation and resizing of application environments; it supports the safe partitioning of cloud systems into multi-tenant infrastructures, adding resources as needed and deprovisioning computing resources when no longer needed, allowing for pay-only-for-usage chargeback models. For cloud computing developers, add to that the next generation of Java, and you've got the NIST requirements covered. The results, or one of them anyway, are services like the new Oracle Public Cloud. And Solaris is the ideal platform for running your Java applications. So, if you want to develop for cloud computing, for IaaS, PaaS, or SaaS, start with an operating system designed to support cloud's key requirements…start with Solaris 11.

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  • Lessons From OpenId, Cardspace and Facebook Connect

    - by mark.wilcox
    (c) denise carbonell I think Johannes Ernst summarized pretty well what happened in a broad sense in regards to OpenId, Cardspace and Facebook Connect. However, I'm more interested in the lessons we can take away from this. First  - "Apple Lesson" - If user-centric identity is going to happen it's going to require not only technology but also a strong marketing campaign. I'm calling this the "Apple Lesson" because it's very similar to how Apple iPad saw success vs the tablet market. The iPad is not only a very good technology product but it was backed by a very good marketing plan. I know most people do not want to think about marketing here - but the fact is that nobody could really articulate why user-centric identity mattered in a way that the average person cared about. Second - "Facebook Lesson" - Facebook Connect solves a number of interesting problems that is easy for both consumer and service providers. For a consumer it's simple to log-in without any redirects. And while Facebook isn't perfect on privacy - no other major consumer-focused service on the Internet provides as much control about sharing identity information. From a developer perspective it is very easy to implement the SSO and fetch other identity information (if the user has given permission). This could only happen because a major company just decided to make a singular focus to make it happen. Third - "Developers Lesson" -  Facebook Social Graph API is by far the simplest API for accessing identity information which also is another reason why you're seeing such rapid growth in Facebook enabled Websites. By using a combination of URL and Javascript - the power a single HTML page now gives a developer writing Web applications is simply amazing. For example It doesn't get much simpler than this "http://api.facebook.com/mewilcox" for accessing identity. And while I can't yet share too much publicly about the specifics - the social graph API had a profound impact on me in designing our next generation APIs.  Posted via email from Virtual Identity Dialogue

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  • Issue 57 - DotNetNuke Gallery Module and OWS Skin Objects

    June 2010 Welcome to Issue 57 of DNN Creative Magazine In this issue we show you how to use the DotNetNuke Core Gallery Module. The Gallery module allows you to upload files and present them within albums. You can upload images as well as media files such as music and video files. The Gallery module has many features available such as multiple albums, bulk upload, categorization, slideshow, display templates, voting, downloads, watermark and private gallery. This is a useful module for displaying images and media within your DotNetNuke portal with options for customizing the display to suit your exact requirements. We walk you through step by step how to install, use and fully configure the DotNetNuke Gallery module. Following this we continue the Open Web Studio tutorials, this month we demonstrate how to create a Skin Object from an OWS configuration. We show you how to create a menu and a feedback form using OWS and how to display those OWS applications as Skin Objects within a DotNetNuke skin. To finish, we continue the series of articles on DotNetMushroom Rapid Application Developer (RAD), where we demonstrate some of the new features available in the latest version of DNM RAD, these include: Creating a new data source, creating a linked table, creating a direct query and the new colour coding editor. This issue comes complete with 9 videos. Core Modules: DotNetNuke Gallery Module (7 videos - 57 mins) Module Development Series: How to Create a Skin Object from an OWS Configuration (2 videos - 18 mins) New Features in DNM 01.20.00 View issue 57 to download all of the videos in one zip file DNN Creative Magazine for DotNetNuke Web Designers Covering DotNetNuke module video reviews, video tutorials, mp3 interviews, resources and web design tips for working with DotNetNuke. In 57 issues we have created 587 videos!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How do you cope with change in open source frameworks that you use for your projects?

    - by Amy
    It may be a personal quirk of mine, but I like keeping code in living projects up to date - including the libraries/frameworks that they use. Part of it is that I believe a web app is more secure if it is fully patched and up to date. Part of it is just a touch of obsessive compulsiveness on my part. Over the past seven months, we have done a major rewrite of our software. We dropped the Xaraya framework, which was slow and essentially dead as a product, and converted to Cake PHP. (We chose Cake because it gave us the chance to do a very rapid rewrite of our software, and enough of a performance boost over Xaraya to make it worth our while.) We implemented unit testing with SimpleTest, and followed all the file and database naming conventions, etc. Cake is now being updated to 2.0. And, there doesn't seem to be a viable migration path for an upgrade. The naming conventions for files have radically changed, and they dropped SimpleTest in favor of PHPUnit. This is pretty much going to force us to stay on the 1.3 branch because, unless there is some sort of conversion tool, it's not going to be possible to update Cake and then gradually improve our legacy code to reap the benefits of the new Cake framework. So, as usual, we are going to end up with an old framework in our Subversion repository and just patch it ourselves as needed. And this is what gets me every time. So many open source products don't make it easy enough to keep projects based on them up to date. When the devs start playing with a new shiny toy, a few critical patches will be done to older branches, but most of their focus is going to be on the new code base. How do you deal with radical changes in the open source projects that you use? And, if you are developing an open source product, do you keep upgrade paths in mind when you develop new versions?

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  • Great Indian Developer Summit Wrap-Up

    Last week I spoke at the Great Indian Developer Summit in Bangalore, India. This was my second year speaking at GIDS, so it was great to be back. Before the event Teleriks Team Fantastic Four set up the booth and then hit McDonalds for a Maharaja Mac. Remember India does not eat beef, so we HAD to go to McDonalds and check it out! Imagine a McDonalds without a hamburger. Totally awesome. (Though we all preferred the McAloo, a potato patty sandwich.) The event is really 4 conferences in 4 days. One day each on: .NET, Web, Java, and Seminars. On the Day 1 (.NET) I spoke on: Building Data Warehouses Building Applications with Silverlight and .NET (and sharing the business logic) What's new in SQL Server 2008 R2 No computer malfunctions like last year, my sessions went smooth. This is rapid fire presenting: only 50 minute sessions! With so little time, I had almost ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • The Endeca UI Design Pattern Library Returns

    - by Joe Lamantia
    I'm happy to announce that the Endeca UI Design Pattern Library - now titled the Endeca Discovery Pattern Library - is once again providing guidance and good practices on the design of discovery experiences.  Launched publicly in 2010 following several years of internal development and usage, the Endeca Pattern Library is a unique and valued source of industry-leading perspective on discovery - something I've come to appreciate directly through  fielding the consistent stream of inquiries about the library's status, and requests for its rapid return to public availability. Restoring the library as a public resource is only the first step!  For the next stage of the library's evolution, we plan to increase the scope of the guidance it offers beyond user interface design to the broader topic of discovery.  This could include patterns for architecture at the systems, user experience, and business levels; information and process models; analytical method and activity patterns for conducting discovery; and organizational and resource patterns for provisioning discovery capability in different settings.  We'd like guidance from the community on the kinds of patterns that are most valuable - so make sure to let us know. And we're also considering ways to increase the number of patterns the library offers, possibly by expanding the set of contributors and the authoring mechanisms. If you'd like to contribute, please get in touch. Here's the new address of the library: http://www.oracle.com/goto/EndecaDiscoveryPatterns And I should say 'Many thanks' to the UXDirect team and all the others within the Oracle family who helped - literally - keep the library alive, and restore it as a public resource.

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  • NDC Oslo

    - by Alan Smith
    Originally posted on: http://geekswithblogs.net/asmith/archive/2013/06/14/153136.aspx2013 has been a hectic year for conference presentations so far, NDC in Oslo has been the 6th conference I have attended, and my session there was my 11th conference presentation this year. I have been meaning to make the short trip over from Stockholm to NDC for a few years, and this was the first time I made it. I have heard a lot of great things about the event, and was impressed with the location, the sessions, and most of all the atmosphere around the event boots and during the party on Thursday evening. The session I was delivering was my “Grid Computing with 256 Windows Azure Worker Roles & Kinect” demo, which I have delivered at many events over the past 12 months. The demo went fine. I’m always a little nervous when I try to scale out the application to 256 worker roles, it almost always works well and the application will scale in minutes, but very occasionally there can be a longer delay due to the provisioning process in the Windows Azure data centers. This would not be an issue for many scenarios, but when standing on stage in front of a room full of developers you really want things to run smoothly. A number of people have suggested that I should pre-provision an environment so that it is guaranteed to be there when I run the demo during a session. For me the aim has always been to show the rapid scalability on cloud-based platforms live on stage. Pre-provisioning an environment may make for a more reliable demo but to me that would be cheating, and not half as much fun!

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  • How to make a btrfs snapshot?

    - by MountainX
    My /home partition consists of an entire physical disk. It is formatted as btrfs. I want to snapshot it. I'm confused regarding subvolume naming, in particular. I am aware that there are similar questions, but each similar question seems to be asking something different from what I'm asking (and they are older, which means probably outdated, given the rapid development of btrfs). For example, the answer to this question is apparently not the answer to my question because my /home partition is a separate volume and the man page for btrfs shows a different command for creating snapshots now. another similar problem, no solid solution. someone else as confused as me on the naming issues My question: Starting simple: is this the correct command to take a simple snapshot of my home partition? btrfs subvolume snapshot /home/@home /home/@home_snapshot_20120421 I got really brave and tested it and it does not work. The error is error accessing /home/@home. As shown below, @home is listed. I'm obviously confused on subvolume names. Do I need to use them in creating snapshots? Some examples show taking snapshots of home using /home as the source parameter, but based on examples of root volumes, it seems to me that I need to use /home/@home. Would this command work? And if not, why? btrfs subvolume snapshot /home /home/@home_snapshot_20120421 Is the @ just a naming convention? Is it meaningful at all? Here's some output that may be relevant: btrfs subvolume list /home ID 256 top level 5 path @home I'm not sure what that means, exactly. When I try btrfs device scan it gives an error (e.g. unable to scan the device /dev/sda1). My file system doesn't have any errors. Everything is fine.

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  • Experience the Oracle Support Stars Bar

    - by Oracle OpenWorld Blog Team
    By Gina WolfDon't miss the opportunity to meet with the stars of Oracle Support, live and in person at the Moscone West Level 2 lobby. Ask our experts your toughest questions about the Oracle hardware, software, and engineered systems you use to run your business. Explore new Oracle Support innovations including Oracle Platinum Services, My Oracle Support Mobile, and the Oracle Enterprise Manager Ops Center Everywhere program. Learn the latest best practices for problem prevention, rapid resolution, and product upgrades. In addition, discover how Oracle Advanced Customer Support Services can help you maximize the performance of all mission-critical Oracle systems. Come meet the stars behind your support: our trusted experts are ready to assist! The Oracle Support Stars Bar at the Moscone West Level 2 lobby is open all conference week at the following times: Sunday, September 30, 12:00 p.m. – 4:00 p.m. Monday, October 1, 10:00 a.m. – 6:00 p.m. Tuesday, October 2, 10:00 a.m. – 6:00 p.m. Wednesday, October 3, 9:00 a.m. – 5:00 p.m. Thursday, October 4, 9:00 a.m. – 1:00 p.m. Attend one or more of the 27 Oracle Customer Support Services sessions during Oracle OpenWorld to learn how Oracle Support enables you to gain maximum value from your Oracle hardware and software investments.

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  • How to install Ubuntu 13.10 on Hybrid Disk alongside Windows 8.1

    - by user205691
    I am having trouble installing Ubuntu 13.10 on HP Envy 4-1046tx ultrabook. When i bought this, it came with windows 7 pre-installed, but i upgraded it to 8 and now recently to 8.1. But somehow, i feel 8.1 is slower or something went wrong with the upgrade and made my system slow. I want to try Dual booting Ubuntu 13.10 with windows 8.1 The system recovery drive has windows 7 recovery files. SSD has 4GB allocated to windows 8 (i think for hibernation/rapid start). 25GB of SSD is free and i want to install ubuntu on this SSD pointing it to "/" I will also shrink the windows partition (the only other partition available apart from recovery & SSD) to free up 100GB and allocate this space to "/home" during ubuntu installation. I tried the above steps while on windows 8, but not successful. Ubuntu installation went fine, but the grub was not loaded. I tried to deploy linux via EasyBCD, but after that also, selecting linux in the boot would load grub on command prompt and do nothing. While ubuntu installation, i also deleted the raid drivers with sudo dmraid -rE, but still ubuntu didnt recognize my windows. I think i am missing some steps, so this time i want to do it right with proper info before starting the process. My requirements: dual boot Ubuntu with windows 8.1 c:\ shrinked windows with 300GB on sda1, 100GB for /home on sda1 & ubuntu installed on 25GB SSD volume sda2 (this is mSata i think) GRUB or EFI that helps me load both OS properly without breaking anything SWAP partition can be added if needed on sda1 (4gb?)? I have backed up my drive and have a 16GB usb3.0 with ubuntu loaded. I hope i have mentioned everything i need and know.. All i need now is some guidance and what to do right so that this installation goes as planned :)

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  • Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

    - by Lionel Dubreuil
    The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke (yogesh.sontakke-AT-oracle-DOT-com)

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  • Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

    - by Lionel Dubreuil
    The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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  • How to go from Mainframe to the Cloud?

    - by Ruma Sanyal
    Running applications on IBM mainframes is expensive, complex, and hinders IT responsiveness. The high costs from frequent forced upgrades, long integration cycles, and complex operations infrastructures can only be alleviated by migrating away from a mainframe environment.  Further, data centers are planning for cloud enablement pinned on principles of operating at significantly lower cost, very low upfront investment, operating on commodity hardware and open, standards based systems, and decoupling of hardware, infrastructure software, and business applications. These operating principles are in direct contrast with the principles of operating businesses on mainframes. By utilizing technologies such as Oracle Tuxedo, Oracle Coherence, and Oracle GoldenGate, businesses are able to quickly and safely migrate away from their IBM mainframe environments. Further, running Oracle Tuxedo and Oracle Coherence on Oracle Exalogic, the first and only integrated cloud machine on the market, Oracle customers can not only run their applications on standards-based open systems, significantly cutting their time to market and costs, they can start their journey of cloud enabling their mainframe applications. Oracle Tuxedo re-hosting tools and techniques can provide automated migration coverage for more than 95% of mainframe application assets, at a fraction of the cost Oracle GoldenGate can migrate data from mainframe systems to open systems, eliminating risks associated with the data migration Oracle Coherence hosts transactional data in memory providing mainframe-like data performance and linear scalability Running Oracle software on top of Oracle Exalogic empowers customers to start their journey of cloud enabling their mainframe applications Join us in a series of events across the globe where you you'll learn how you can build your enterprise cloud and add tremendous value to your business. In addition, meet with Oracle experts and your peers to discuss best practices and see how successful organizations are lowering total cost of ownership and achieving rapid returns by moving to the cloud. Register for the Oracle Fusion Middleware Forum event in a city new you!

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  • An Interview with JavaOne Rock Star Martijn Verburg

    - by Janice J. Heiss
    An interview with JavaOne Rock Star Martijn Verburg, by yours truly, titled “Challenging the Diabolical Developer: A Conversation with JavaOne Rock Star Martijn Verburg,” is now up on otn/java. Verburg, one of the leading movers and shakers in the Java community, is well known for his ‘diabolical developer” talks at JavaOne where he uncovers some of the worst practices that Java developers are prone to. He mentions a few in the interview: * “A lack of communication: Software development is far more a social activity than a technical one; most projects fail because of communication issues and social dynamics, not because of a bad technical decision. Sadly, many developers never learn this lesson.* No source control: Some developers simply store code in local file systems and e-mail the code in order to integrate their changes; yes, this still happens.* Design-driven design: Some developers are inclined to cram every design pattern from the Gang of Four (GoF) book into their projects. Of course, by that stage, they've actually forgotten why they're building the software in the first place.” He points to a couple of core assumptions and confusions that lead to trouble: “One is that developers think that the JVM is a magic box that will clean up their memory and make their code run fast, as well as make them cups of coffee. The JVM does help in a lot of cases, but bad code can and will still lead to terrible results! The other trend is to try to force Java (the language) to do something it's not very good at, such as rapid Web development. So you get a proliferation of overly complex frameworks, libraries, and techniques trying to get around the fact that Java is a monolithic, statically typed, compiled, OO environment. It's not a Golden Hammer!” Verburg has many insightful things to say about how to keep a Java User Group (JUG) going, about the “Adopt a JSR” program, bugathons, and much more. Check out the article here.

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  • Introducing Oracle Multitenant

    - by OracleMultitenant
    0 0 1 1142 6510 Oracle Corporation 54 15 7637 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-language:JA;} The First Database Designed for the Cloud Today Oracle announced the general availability (GA) of Oracle Database 12c, the first database designed for the Cloud. Oracle Multitenant, new with Oracle Database 12c, is a key component of this – a new architecture for consolidating databases and simplifying operations in the Cloud. With this, the inaugural post in the Multitenant blog, my goal is to start the conversation about Oracle Multitenant. We are very proud of this new architecture, which we view as a major advance for Oracle. Customers, partners and analysts who have had previews are very excited about its capabilities and its flexibility. This high level review of Oracle Multitenant will touch on our design considerations and how we re-architected our database for the cloud. I’ll briefly describe our new multitenant architecture and explain it’s key benefits. Finally I’ll mention some of the major use cases we see for Oracle Multitenant. Industry Trends We always start by talking to our customers about the pressures and challenges they’re facing and what trends they’re seeing in the industry. Some things don’t change. They face the same pressures and the same requirements as ever: Pressure to do more with less; be faster, leaner, cheaper, and deliver services 24/7. Big companies have achieved scale. Now they want to realize economies of scale. As ever, DBAs are faced with the challenges of patching and upgrading large numbers of databases, and provisioning new ones.  Requirements are familiar: Performance, scalability, reliability and high availability are non-negotiable. They need ever more security in this threatening climate. There’s no time to stop and retool with new applications. What’s new are the trends. These are the techniques to use to respond to these pressures within the constraints of the requirements. With the advent of cloud computing and availability of massively powerful servers – even engineered systems such as Exadata – our customers want to consolidate many applications into fewer larger servers. There’s a move to standardized services – even self-service. Consolidation Consolidation is not new; companies have tried various different approaches to consolidation of databases in the cloud. One approach is to partition a powerful server between several virtual machines, one per application. A downside of this is that you have the resource and management overheads of OS and RDBMS per VM – that is, per application. Another is that you have replaced physical sprawl with virtual sprawl and virtual sprawl is still expensive to manage. In the dedicated database model, we have a single physical server supporting multiple databases, one per application. So there’s a shared OS overhead, but RDBMS process and memory overhead are replicated per application. Let's think about our traditional Oracle Database architecture. Every time we create a database, be it a production database, a development or a test database, what do we do? We create a set of files, we allocate a bunch of memory for managing the data, and we kick off a series of background processes. This is replicated for every one of the databases that we create. As more and more databases are fired up, these replicated overheads quickly consume the available server resources and this limits the number of applications we can run on any given server. In Oracle Database 11g and earlier the highest degree of consolidation could be achieved by what we call schema consolidation. In this model we have one big server with one big database. Individual applications are installed in separate schemas or table-owners. Database overheads are shared between all applications, which affords maximum consolidation. The shortcomings are that application changes are often required. There is no tenant isolation. One bad apple can spoil the whole batch. New Architecture & Benefits In Oracle Database 12c, we have a new multitenant architecture, featuring pluggable databases. This delivers all the resource utilization advantages of schema consolidation with none of the downsides. There are two parts to the term “pluggable database”: "pluggable", which is new, and "database", which is familiar.  Before we get to the exciting new stuff let’s discuss what hasn’t changed. A pluggable database is a fully functional Oracle database. It’s not watered down in any way. From the perspective of an application or an end user it hasn’t changed at all. This is very important because it means that no application changes are required to adopt this new architecture. There are many thousands of applications built on Oracle databases and they are all ready to run on Oracle Multitenant. So we have these self-contained pluggable databases (PDBs), and as their name suggests, they are plugged into a multitenant container database (CDB). The CDB behaves as a single database from the operations point of view. Very much as we had with the schema consolidation model, we only have a single set of Oracle background processes and a single, shared database memory requirement. This gives us very high consolidation density, which affords maximum reduction in capital expenses (CapEx). By performing management operations at the CDB level – “managing many as one” – we can achieve great reductions in operating expenses (OpEx) as well, but we retain granular control where appropriate. Furthermore, the “pluggability” capability gives us portability and this adds a tremendous amount of agility. We can simply unplug a PDB from one CDB and plug it into another CDB, for example to move it from one SLA tier to another. I'll explore all these new capabilities in much more detail in a future posting.  Use Cases We can identify a number of use cases for Oracle Multitenant. Here are a few of the major ones. 0 0 1 113 650 Oracle Corporation 5 1 762 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-language:JA;} Development / Testing where individual engineers need rapid provisioning and recycling of private copies of a few "master test databases" Consolidation of disparate applications using fewer, more powerful servers Software as a Service deploying separate copies of identical applications to individual tenants Database as a Service typically self-service provisioning of databases on the private cloud Application Distribution from ISV / Installation by Customer Eliminating many typical installation steps (create schema, import seed data, import application code PL/SQL…) - just plug in a PDB! High volume data distribution literally via disk drives in envelopes distributed by truck! - distribution of things like GIS or MDM master databases …various others! Benefits Previous approaches to consolidation have involved a trade-off between reductions in Capital Expenses (CapEx) and Operating Expenses (OpEx), and they’ve usually come at the expense of agility. With Oracle Multitenant you can have your cake and eat it: Minimize CapEx More Applications per server Minimize OpEx Manage many as one Standardized procedures and services Rapid provisioning Maximize Agility Cloning for development and testing Portability through pluggability Scalability with RAC Ease of Adoption Applications run unchanged It’s a pure deployment choice. Neither the database backend nor the application needs to be changed. In future postings I’ll explore various aspects in more detail. However, if you feel compelled to devour everything you can about Oracle Multitenant this very minute, have no fear. Visit the Multitenant page on OTN and explore the various resources we have available there. Among these, Oracle Distinguished Product Manager Bryn Llewellyn has written an excellent, thorough, and exhaustively detailed White Paper about Oracle Multitenant, which is available here.  Follow me  I tweet @OraclePDB #OracleMultitenant

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