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  • No client internet access when setting up these iptables rules

    - by Siriss
    I have read many other posts but cannot figure this out. eth0 is my external connected to a Comcast modem. The server has internet access with no issues. eth1 is internal and running DHCP for the clients. I have DHCP working just fine, all my clients can get an IP and ping the server but they cannot access the internet. I am using ISC-DHCP-SERVER and have set /etc/default/isc-dhcp-server to INTERFACE="eht1" Here is my dhcpd.conf file located in /etc/dhcp/dhcpd.conf ddns-update-style interim; ignore client-updates; subnet 10.0.10.0 netmask 255.255.255.0 { range 10.0.10.10 10.0.10.200; option routers 10.0.10.2; option subnet-mask 255.255.255.0; option domain-name-servers 208.67.222.222, 208.67.220.220; #OpenDNS # option domain-name "example.com"; default-lease-time 21600; max-lease-time 43200; authoritative; } I have made the *net.ipv4.ip_forward=1* change in /etc/sysctl.conf here is my interfaces file: auto lo iface lo inet loopback auto eth0 iface eth0 inet dhcp iface eth1 inet static address 10.0.10.2 netmask 255.255.255.0 network 10.0.10.0 auto eth1 And finally- here is my iptables.conf file: # Firewall configuration written by system-config-firewall # Manual customization of this file is not recommended. *nat :PREROUTING ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] -A POSTROUTING -s 10.0.10.0/24 -o eth0 -j MASQUERADE #-A PREROUTING -i eth0 -p tcp --dport 59668 -j DNAT --to-destination 10.0.10.2:59668 COMMIT *filter :INPUT ACCEPT [0:0] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [0:0] -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT -A INPUT -p icmp -j ACCEPT -A INPUT -i lo -j ACCEPT -A INPUT -i eth1 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 22 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 80 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 443 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 53 -j ACCEPT -A INPUT -m state --state NEW -m udp -p udp --dport 53 -j ACCEPT -A FORWARD -s 10.0.10.0/24 -o eth0 -j ACCEPT -A FORWARD -d 10.0.10.0/24 -m state --state ESTABLISHED,RELATED -i eth0 -j ACCEPT -A FORWARD -p icmp -j ACCEPT -A FORWARD -i lo -j ACCEPT -A FORWARD -i eth1 -j ACCEPT #-A FORWARD -i eth0 -m state --state NEW -m tcp -p tcp -d 10.0.10.2 --dport 59668 -j ACCEPT -A INPUT -j REJECT --reject-with icmp-host-prohibited -A FORWARD -j REJECT --reject-with icmp-host-prohibited COMMIT I am completely stuck. I cannot figure out why the clients cannot access the internet. Am I missing a service? Is a service not running? Any help would be greatly appreciated. I tried to be as thorough as possible but please let me know if I have missed something. Thank you!

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  • Getting WLAN on my Laptop to work (Medion MD98300)

    - by Anand Böhmer
    Dear Ubuntu Community, I am having difficulties to get the WLAN Adapter on my Medion 98300 Laptop to work. The WLAN Card seems to be connected through an internal USB Interface and the Card itself had shown up as a wirelles Network while installing Ubuntu. I have tried a few things earlier, but none of my google reasearches have brought me to a working solution... I am quite new to the Linux System and only knoew a couple of terminal commands so far, so I probably have missed out on a few possible solutions. Maybe you can help me? Thank you very much in advance! A fre minimal technical Details: AMD Turion 64 X2 Dual-Core Mobile Technolgie TL-50 NVIDIA GeForce Go 6150 SanDisk 64GB SSD 2GB RAM DDR2 667 nForce Chipset (I forgt the Version, but deductable from the GPU I guess) WiFi: ZyDAS ZD1211B 802.11g Thank's a lot again! :) UPDATE: I tried around myself a little and found a guide on the Linux Mint forums that helped! I already had tried to install the linux backport modules etc. What I finally did was update the linux firmware and run the following command: echo "options acer_wmi wirelles=1" sudo tee /etc/modprobe.d/acer_wmi.conf and rebooted now I found and could connect to networks, but unfortunately I found, that the link quality was very bad, around 40 to 50. Eventhough my Router is running at high power and is only 6 Meters away! I then switched a few channels, but that did not improve much. Before, under Windows, I had a very good link quality and had the entire 16mbit/s internet connection at disposal, now I can only get about 3-5Mbit/s. better then nothing, but still pretty bad! The "TX power" is fixed on 20dBm and iwconfig says, that the "Power Management" is off... Maybe the power of the module is set too low?... UPDATE2: I figured that 20dBm is a normal power output. I even tried to change the power using iwconfig wlan0 txpower INTEGERHERE but, obviously my "Card" does not support more then 20. More would probably be illegal as well, so I won't even use more then 20. I guess that I will have to figure out a way, or maybe just switch cards. Are the Mailboard-USB-Connectors on a laptop of the same property as the standard external ones? If so, I could simply solder a micro Wirelless N Adapter onto the board :)

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  • #SSAS #Tabular Workshop and Community Events in Netherlands and Denmark

    - by Marco Russo (SQLBI)
    Next week I will finally start the roadshow of the SSAS Tabular Workshop, a 2-day seminar about the new BISM Tabular model for Analysis Services that has been introduced in SQL Server 2012. During these roadshows, we always try to arrange some speeches at local community events in the evening - we already defined for Copenhagen, we have some logistic issue in Amsterdam that we're trying to solve. Here is the timetable: Netherlands SSAS Workshop in Amsterdam, NL – April 16-17, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here We're trying to manage a Community event but we still don't have a confirmation, stay tuned        Denmark SSAS Workshop in Copenhagen, DK – April 26-27, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here Community event on April 26, 2012 This event will run in Hellerup, at Microsoft venue All details available here: http://msbip.dk/events/26/msbip-mode-nr-5/ People from Sweden are welcome! Just register to this private group on LinkedIn in order to announce your presence, so we’ll know how many people will attend In community events we’ll deliver two speeches – here are the descriptions: Inside xVelocity (VertiPaq) PowerPivot and BISM Tabular models in Analysis Services share a great columnar-based database engine called xVelocity in-memory analytics engine (VertiPaq). If you want to improve performance and optimize memory used, you have to understand some basic principles about how this engine works, how data is compressed, and how you can design a data model for better optimization. Prepare yourself to change your mind. xVelocity optimization techniques might seem counterintuitive and are absolutely different than OLAP and SQL ones! Choosing between Tabular and Multidimensional You have a new project and you have to make an important decision upfront. Should you use Tabular or Multidimensional? It is not easy to answer, because sometime there is a clear choice, but most of the times both decisions might be correct, at least at the beginning. In this session we’ll help you making an informed decision, correctly evaluating pros and cons of each one according to common scenarios, considering both short-term and long-term consequences of your choice. I hope to meet many people in this first dates. We have many other events coming in May and June, including an online event (for US time zones), and you can also attend our PreCon Day at TechEd US in Orland (PRC06) or TechEd Europe in Amsterdam. I’ll be a good customer for airline companies in the next three months! I’m just sorry that I hadn’t time to write other articles in the last month, but I’m accumulating material that I will need to write down during some flight – stay tuned…

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  • NuGet JustMock

    - by mehfuzh
    As most of us already know JustMock got  a free edition. The free edition is not a stripped down of the features of the full edition but I would rather say its a strip down of the type you can mock. Technically, free version runs on  proxy as full version runs on proxy + profiler. In full version, It switches to profiler when you are mocking final methods or sealed class or anything else that can not be done using inheritance. Like in full version you can mock non public methods , in free version you can still do it but it has to be virtual for protected or must be done through InternalsVisibleTo attribute for internal virtual methods (If you have access to the source and can apply the attribute). Now, you can get a copy of free edition from the product page. Install it and off you go. But it is also exposed to NuGet. Those of you are not familiar with NuGet (that will be odd). But still NuGet is the centralized package manager from Microsoft that cuts the workflow of manual inclusion of  libraries in your project. I think NuGet in future will limit the scope of  “.vsi” packages and installers because of its ease (except in some cases). Its similar to ruby gems. In ruby, virtually you can install any library in this way “gems  install <target_library>” and you are off to go. It will check the dependencies, install them or less prompt with the steps you need to do.   Now sticking to the post, to get started you first need to install NuGet package manager. Once you have completed the step pressing “Ctrl + W, Ctrl + Z” it will bring up an console like one below:   Once you are here, you just have to type “install-package justmock” Next, it will should print the confirmation when the installation is complete: Moving to visual studio solution explorer, you will now see:   Finally, NuGet is still in its early ages and steps that are shown here may not remain the same in coming releases, but feel free to enjoy what is out there right now. Regarding JustMock free edition, there is a nice post by Phil Japikse at Introducing JustMock Free Edition. I think its worth checking if not already.   Have fun and happy holidays!

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  • How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?

    - by sathya
    How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?MIXED_DML_OPERATION :-one of the worst issues we have ever faced :)While trying to perform DML operation on a setup object and non-setup object in a single action you will face this error.Following are the solutions I tried and the final one worked out :-1. perform the 1st objects DML on normal apex method. Then Call the 2nd objects DML through a future method.    Drawback :- You cant get a response from the future method as its context is different and because its executing asynchronously and that its static.2. Tried the following option but it didnt work :-    1. perform the dml operation on the normal apex method.    2. tried calling the 2nd dml from trigger thinking that it would be in a different context. But it didnt work.    3. Some suggestions were given in some blogs that we could try System.runas()   Unfortunately that works only for test class.   4. Finally achieved it with response synchronously through the following solution :-    a. Created 2 apex:commandbuttons :-        1. <apex:commandButton value="Save and Send Activation Email" action="{!CreateContact}"  rerender="junkpanel" oncomplete="callSimulateUserSave()">            Note :- Oncomplete will not work if you dont have a rerender attribute. So just try refreshing a junk panel.        2. <apex:commandButton value="SimulateUserSave" id="SimulateUserSave" action="{!SaveUser}"  style="display:none;margin-left:5px;"/>        Have a junk panel as well just for rerendering  :-        <apex:outputPanel id="junkpanel"></apex:outputPanel>    b. Created this javascript function which is called from first button's oncomplete and clicks the second button :-                function callSimulateUserSave()                {                    // Specify the id of the button that needs to be clicked. This id is based on the Apex Component Hierarchy.                    // You will not get this value if you dont have the id attribute in the button which needs to be clicked from javascript                    // If you have any doubt in getting this value. Just hover over the button using Chrome developer tools to get the id.                    // But it will show like theForm:SimulateUserSave but you need to replace the colon with a dot here.                    // Note :- I have given display:none in the style of the second button to make sure that, it is not visible for the user.                    var mybtn=document.getElementById('{!$Component.theForm.SimulateUserSave}');                                    mybtn.click();                }    c. Apex Methods CreateContact and SaveUser are the pagereference methods which contains the code to create contact and user respectively.       After inserting the user inside the second apex method you can just set some public Properties in the page,        for ex:- created userid to get the user details and display in the page to show the acknowledgement to the users that the User is created.

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  • Setting up port forwarding for 7000 appliance VM in VirtualBox

    - by uejio
    I've been using the 7000 appliance VM for a lot of testing lately and relied on others to set up the networking for the VM for me, but finally, I decided to take the dive and do it myself.  After some experimenting, I came up with a very brief number of steps to do this all using the VirtualBox CLI instead of the GUI. First download the VM image and unpack it somewhere.  I put it in /var/tmp. Then, set your VBOX_USER_HOME to some place with lots of disk space and import the VM: export VBOX_USER_HOME=/var/tmp/MyVirtualBoxVBoxManage import /var/tmp/simulator/vbox-2011.1.0.0.1.1.8/Sun\ ZFS\ Storage\ 7000.ovf (go get a cup of tea...) Then, set up port forwarding of the VM appliance BUI and shell:First set up port as NAT:VBoxManage modifyvm Sun_ZFS_Storage_7000 --nic1 nat Then set up rules for port forwarding (pick some unused port numbers):VBoxManage modifyvm Sun_ZFS_Storage_7000 --natpf1 "guestssh,tcp,,4622,,22"VBoxManage modifyvm Sun_ZFS_Storage_7000 --natpf1 "guestbui,tcp,,46215,,215" Verify the settings using:VBoxManage showvminfo Sun_ZFS_Storage_7000 | grep -i nic Start the appliance:$ VBoxHeadless --startvm Sun_ZFS_Storage_7000 & Connect to it using your favorite RDP client.  I use a Sun Ray, so I use the Sun Ray Windows Connector client: $ /opt/SUNWuttsc/bin/uttsc -g 800x600 -P <portnumber> <your-hostname> & The portnumber is displayed in the output of the --startvm command.(This did not work after I updated to VirtualBox 4.1.12, so maybe at this point, you need to use the VirtualBox GUI.) It takes a while to first bring up the VM, so please be patient. The longest time is in loading the smf service descriptions, but fortunately, that only needs to be done the first time the VM boots.  There is also a delay in just booting the appliance, so give it some time. Be sure to set the NIC rule on only one port and not all ports otherwise there will be a conflict in ports and it won't work. After going through the initial configuration screen, you can connect to it using ssh or your browser: ssh -p 45022 root@<your-host-name> https://<your-host-name>:45215 BTW, for the initial configuration, I only had to set the hostname and password.  The rest of the defaults were set by VirtualBox and seemed to work fine.

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  • box2d resize bodies arround point

    - by philipp
    I have a compound object, consisting of a b2Body, vector-graphics and a list polygons which describe the b2body's shapes. This object has its own transformation matrix to centralize the storage of transformations. So far everything is working quiet fine, even scaling works, but not if i scale around a point. In the initialization phase of the object it is scaled around a point. This happens in this order: transform the main matrix transform the vector graphics and the polygons recreate the b2Body After this function ran, the shapes and all the graphics are exactly where they should be, BUT: after the first steps of the b2World the graphical stuff moves away from the body. When I ran the debugger I found out that the position of the body is 0/0 the red dot shows the center of scaling. the first image shows the basic setup and the second the final position of the graphics. This distance stays constant for the rest of the simulation. If I set the position via myBody.SetPosition( sx, sy ); the whole scenario just plays a bit more distant for the origin. Any Idea how to fix this? EDIT:: I came deeper down to the problem and it lies in the fact that i must not scale the transform matrix for the b2body shapes around the center, but set the b2body's position back to the point after scaling. But how can I calculate that point? EDIT 2 :: I came ever deeper down to it, even solved it, but this is a slow solution and i hope that there is somebody who understands what formula I need. assuming to have a set polygons relative to an origin as basis shapes for a b2body: scaling the whole object around a certain point is done in the following steps: i scale everything around the center except the polygons i create a clone of the polygons matrix i scale this clone around the point i calculate dx, dy as difference of clone.tx - original.tx and clone.ty - original.ty i scale the original polygon matrix NOT around the point i recreate the body i create the fixture i set the position of the body to dx and dy done! So what i an interested in is a formula for dx and dy without cloning matrices, scaling the clone around a point, getting dx and dy and finally scale the vertex matrix.

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  • Sometimes keyboard & touchpad work... sometimes not

    - by Voyagerfan5761
    When I first ran Ubuntu from CD on this Dell Inspiron 2650, it worked for about ten to fifteen minutes, then it hung (I was probably trying to do too much at once from a Live CD). The next time, my mouse and keyboard didn't work. I rebooted three times and finally got them working. I then installed Ubuntu alongside Windows XP. After installing, selecting the OS in GRUB worked, but my touchpad and keyboard were again not working. I rebooted, and they worked. (I fortunately had a USB mouse with which to reboot.) Booting Ubuntu and then rebooting to enable my keyboard and touchpad has become a routine ever since. Often several reboots are required; at one point I had to reboot over a dozen times in a row before getting a session where everything worked properly. (My installation has been in place for about three days a week now.) I've looked around for a device manager equivalent to no avail. Sometimes the hardware is properly detected, and sometimes it's not. Once or twice I've had the keyboard detected properly but the touchpad not. Plugging in my wireless card also sometimes requires a plug, unplug, and plug again to get it working. So is there some solution? I'm without an Internet connection at home, and this "laptop" is really a wall wart on my desk, so suggestions for packages may take a while to test. Xorg logs I captured two three four sample Xorg logs: one from a startup where the devices worked; one from when they didn't; one from a session where Ubuntu thought my touchpad was a normal mouse; and one from a session where my keyboard worked but the touchpad didn't. See this gist. Updated 2010-12-15 01:50 UTC with Xorg.0.log.keyboardonly file illustrating the case where the keyboard worked but not the touchpad. Updated 2011-01-11 04:10 UTC with Xorg.0.log.touchpadregmouse to illustrate a case where the touchpad was detected as a regular mouse (no "Touchpad" tab in mouse prefs).

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  • Telesharp – An Application Repository for .NET applications

    - by cibrax
    A year ago, we released SO-Aware as our first product in Tellago Studios. SO-Aware represented a new way to manage web services and all the related artifacts like configuration, tests or monitoring data in the Microsoft stack. It was based on the idea of using a lightweight SOA governance approach with a central repository exposed through RESTful services. At that point, we thought the same idea could be extended to enterprise applications in general by providing a generic repository for many of the runtime or design time artifacts generated during the development like configuration, application description or topology (a high level view of the components that made up a system), logging information or binaries. It took us several months to give a form to that idea and implement it as a product, but it is finally here and I am very proud to announce the release today under the name of “TeleSharp”. Telesharp provides in a nutshell the following features, 1. Configure your application topology in a central repository. Application topology in this context means that you can decompose your application and describe it in terms of components and how they interact each other. For example, you can tell that the CRM system is made up of a couple of WCF services and a ASP.NET MVC front end. 2. Centralize configuration for your applications and components.  You can import existing .NET configuration sections into the repository and associate them to the different components. In addition, environment overrides are supported for the configuration sections. We provide tooling and extensions in Visual Studio for managing all the configuration, and a set of powershell commands for automating the configuration deployment. 3. Browse all the assemblies and types remotely in your application servers in a web browser using an interface similar to any of the existing .NET reflection tools. You can easily determine this way whether the server is running the correct version of your applications. 4. Centralize logging and exception management into the repository. You get different reports and a pivot viewer experience for browsing all the different logging information generated by your applications. In addition, TeleSharp provides different providers for pushing the logging information to the central repository using well-known frameworks like ELMAH, Log4Net, EntLib or even Windows ETW.  The central repository itself is implemented as a set of OData services that any application can easily consume using regular Http. You can read more details in this introductory post If you think this product can be a good fit in your organization, you can request a trial version in our Tellago Studios website.

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  • The Case for Complimentary Software Copies

    - by GGBlogger
    As the Geriatric Geek you can understand that I’ve been writing and studying for over 60 years. That means that I’ve seen insane changes in the computer software industry. I’ve made the joke that I get a new college education every 6 months or so. Of course that’s an exaggeration but it doesn’t make the feeling go away. I have a long standing and strong relationship with Microsoft so I’m armed with virtually every tool they make. It also means that I have access to tons of training material. But here’s the rub… Last year I started a definitive read of Professional Visual Basic 2008. The purpose was to fill in holes in my understanding of various things. I’m currently on page 1119 of some 1400 pages. During this sojourn I’ve decided that the future is web related which is to say that the future of “thick client” applications running as Windows applications is likely to slowly disappear. To that end I’ve taken a side trip or two into the world of ASP (including XML), Silverlight and cloud development. After carefully avoiding (that’s tongue in cheek) XML for years I finally had to bite the bullet, so to speak, and start learning XML in earnest. The most recent result of that was trail downloads of Altova’s MissionKit 2010 for Software Architects and Liquid Technologies Liquid XML Studio Developer Edition. These are both beautiful products and I want to learn them and write about them. Now comes the rub… While 30 day evaluations are generous in allowing casual users to assess these technologies for purchase they are NOT long enough to allow an author to evaluate, learn and ultimately write about them. Even if I devoted the full 30 days to learning, using and writing about say Altova’s suite I wouldn’t have enough time. Liquid XML may be a little easier to learn (one product as opposed to 8).  Add to that the fact that I frequently get sidetracked to add to my kit and it really blows out. It can be extremely frustrating when I’ve devoted hours to a project and suddenly discover that to complete it I will either need to purchase a license or abandon the project. Since my life blood does not depend on the product I end up abandoning the project and moving on. So to the folks from whom I request complimentary copies… I guarantee that if I convert your product to doing paid development work I will purchase a license to do that but as long as I am using your product to study for the purpose of writing samples, teaching use or otherwise promoting your product to other paying customers I will ask that you give me a license so that I can do that without facing the dread expiration of a 30 day trial.

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  • Shrink NTFS Windows 7 Partition with GParted

    - by user15961
    I am running a dual-boot system with Windows 7 and Ubuntu 10.10. Initially I allocated about 20GB for my Ubuntu partition; however, I quickly ran out of that space and am now looking to expand my partition. Currently my NTFS partition (450GB) has about 130GB of free space. I tried using GParted to shrink the partition but encountered the following error. I booted into windows so I could run chkdsk but the countdown freezes at 1 upon reboot. I tried multiple methods to resolve that issue but nothing seems to work. Finally I gave up, and now I just want to know what is the best way for me to force GParted to shrink the partition regardless of the errors. I don't really have anything important and I don't mind risking the data. I just don't want to wipe the entire NTFS partition because I don't have a Windows install CD and might require Windows later on for some programs. I tried using sudo ntfsresize but that spews out the same error as GParted... Any ideas? Check and repair file system (ntfs) on /dev/sda2 00:00:09 ( ERROR ) calibrate /dev/sda2 00:00:00 ( SUCCESS ) path: /dev/sda2 start: 36944325 end: 976771119 size: 939826795 (448.14 GiB) check file system on /dev/sda2 for errors and (if possible) fix them 00:00:09 ( ERROR ) ntfsresize -P -i -f -v /dev/sda2 ntfsresize v2.0.0 (libntfs 10:0:0) Device name : /dev/sda2 NTFS volume version: 3.1 Cluster size : 4096 bytes Current volume size: 481191318016 bytes (481192 MB) Current device size: 481191319040 bytes (481192 MB) Checking for bad sectors ... Checking filesystem consistency ... Cluster 63468 is referenced multiple times! Cluster 63469 is referenced multiple times! Cluster 63465 is referenced multiple times! Cluster 63466 is referenced multiple times! Cluster 63467 is referenced multiple times! Cluster 165621 is referenced multiple times! Cluster 165622 is referenced multiple times! Cluster 165623 is referenced multiple times! Cluster 165624 is referenced multiple times! ERROR: Filesystem check failed! ERROR: 9 clusters are referenced multiply times. NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE! The usage of the /f parameter is very IMPORTANT! No modification was and will be made to NTFS by this software until it gets repaired.

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  • Advice for how to handle company pride

    - by user17971
    We have this "amazing" little product using the latest development methodologies, components with all the bells and whistles. I took over this product maybe 6 months ago and struggled with it from day one. Even though it is supposedly is state of the art because of all its amazing structure, using dependency injections, inversion of control from the unity framework, hibernation and is domain driven in a .net mvvm xaml application to make it streamlined and modular. I knew from the moment I saw the monolith that it was going to be an uphill struggle for me. A lot of little code-bits scattered all around in neatly organized paradigms. Debugging is difficult, tracing the code is difficult, making new code is difficult, although some modifications is surprisinly easy but it doesn't out weight the problems I have with the code by a long shot. When I took over the project I was told that the new management console was ready for delivery and all I had to do was compile it and drop it. This was the beginning of a uphill struggle, our customer didn't agree at all that this was the functionality they had asked for so I had to do modifications to the program to their specifications. Since the project pretty much has been overdue since I took over it it has always been important that we didn't add or change much to the original system. I could modify the existing bits. fast forward until today where I finally completed all their comments and issues with the program but now I think that the users has opened their eyes (even though they saw this program many times) that they will be going backwards with this new system, that it will be much worse than the tool they got today (for a long time due to the fact that I'm the only resource on the project, project manager, tester, developer, integration specialist etc) My problem is that I lost faith in this system quite early due to the nature of the program. Although I made many changes and improvements to the system I wholeheartedly sympathize with the poor users who are going to start using this system. Its not nearly doing all the things it should do. I had this conversation internally with my boss where I told him what I thought about it, that if I were the customer I wouldn't have spent money developing it. So what do I do now? The system in ready, on a staging system and nobody likes it, its too slow and boring and does maybe do 50% of what they need it to do. Despite how much energy and working around the clock I've done to this project: I won't mind scrapping the system but we've spent much money (well my salaries) developing it and my company wants us to be proud of everything we do and advocate it. How will I tackle the contractor when he asks for advice? Surely I can tell him, this is what we agreed upon based on your use case scenarios, and be done with it? How will I inform my boss about this progress? He knows what I feel about it but I always get the feeling he let my criticism pass him by as just hot air, gone tomorrow,.

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  • JavaOne: Parleys.com, Spring Vs. Java EE and HTML5 tooling

    - by delabassee
    Parleys.com, a 2012 Duke's Choice Award winner, is an E-Learning platform that host content from different sources (conferences, JUGs meetings, etc.). There is a lot of technical content available for online but also offline consumption, including many sessions on Java EE. Parleys has just released, for free, all the Devoxx 2011 sessions (video and slides sync'ed!). From a technical point of view, Parleys.com is interesting as they have switched from Spring to Java EE 6 to avoid being locked in a proprietary framework. During the GlassFish Community BoF, Stephan Janssen (Parleys.com and Devoxx founder) also presented how GlassFish is used to support 2000 concurrent Parleys users over a cluster of 2 GlassFish instances. Talking about Java EE and/or Spring, Harshad Oak has posted an update on the 'Spring Vs. Java EE' panel discussion that took place on Tuesday. As Arun said standards such as Java EE does not necessarily refrain innovation: "JBoss Forge & Arquillian from RedHat are great examples of innovation in the JavaEE community. Standardization is important but innovation does continue even within that framework." Simplicity, productivity along with HTML5 are the driving themes of Java EE 7. In terms of simplicity and productivity, the developer experience can also be improved by the tooling. Every NetBeans release comes with a large set of improvements, the just released NetBeans 7.3 beta is no exception. The goal of ‘NB 7.3’s Project Easel’ is to improve HTML5 development, something that will be handy for Java EE 7 developers. Project Easel can, for example, communicate directly to Chrome's WebKit engine, this feature was shown during Sunday's Technical Keynote at the end of the Java EE section. In this beta release, Chrome and the embedded JavaFX browser are the only supported browsers but the NetBeans team plan to add support, over time, for other WebKit based browsers. NetBans 7.3 beta NetBeans 7.3 screenscasts Today (i.e. Wednesday 3rd) is also the final exhibition day, so make sure to visit the Java EE and the GlassFish pods on the Java DEMOgrounds (Hilton Grand Ballroom, 9:30 am - 5:00 pm). Finally, here are some Java EE and GlassFish related activities worth attending today if you are at JavaOne : Wednesday October 3rd Time Title Location 8:30-9:30am What's New in Servlet 3.1: An Overview Parc 55 Mission 8:30-9:30am Bean Validation 1.1: What's New Under the Hood Parc 55Cyril Magnin II/III 10:00-11:00am JSR 353: Java API for JSON Processing Parc 55 Mission 10:00-12:00pm Tutorial : Integrating Your Service into the GlassFish PaaS Platform Parc 55 Devisidero 11:30-12:30pm What's New in JSF: A Complete Tour of JSF 2.2 Parc 55Cyril Magnin I 11:30-12:30pm Best of Both Worlds: Java Persistence with NoSQL and SQL Parc 55 Mission 1:00-2:00pm Sharding Middleware to Achieve Elasticity and High Availability in the Cloud Parc 55Market Street 1:00-2:00pm Pimp My RESTful Java Applications Parc 55Cyril Magnin I 3:00-4:00pm Migrating Spring to Java EE Parc 55Cyril Magnin II/III 4:30-5:30pm JavaEE.Next(): Java EE 7, 8, and Beyond Parc 55Cyril Magnin II/III 4:30-5:30pm HTML5 WebSocket and Java Parc 55Cyril Magnin I 4:30-5:30pm Easy Middleware for Your Embedded Device Nikko Ballroom II/III

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  • Iterative and Incremental Principle Series 2: Finding Focus

    - by llowitz
    Welcome back to the second blog in a five part series where I recount my personal experience with applying the Iterative and Incremental principle to my daily life.  As you recall from part one of the series, a conversation with my son prompted me to think about practical applications of the Iterative and Incremental approach and I realized I had incorporated this principle in my exercise regime.    I have been a runner since college but about a year ago, I sustained an injury that prevented me from exercising.  When I was sufficiently healed, I decided to pick it up again.  Knowing it was unrealistic to pick up where I left off, I set a goal of running 3 miles or approximately for 30 minutes.    I was excited to get back into running and determined to meet my goal.  Unfortunately, after what felt like a lifetime, I looked at my watch and realized that I had 27 agonizing minutes to go!  My determination waned and my positive “I can do it” attitude was overridden by thoughts of “This is impossible”.   My initial focus and excitement was not sustained so I never met my goal.   Understanding that the 30 minute run was simply too much for me mentally, I changed my approach.   I decided to try interval training.  For each interval, I planned to walk for 3 minutes, then jog for 2 minutes, and finally sprint for 1 minute, and I planned to repeat this pattern 5 times.  I found that each interval set was challenging, yet achievable, leaving me excited and invigorated for my next interval.  I easily completed five intervals – or 30 minutes!!  My sense of accomplishment soared. What does this have to do with OUM?  Have you heard the saying -- “How do you eat an elephant?  One bite at a time!”?  This adage certainly applies in my example and in an OUM systems implementation.  It is easier to manage, track progress and maintain team focus for weeks at a time, rather than for months at a time.   With shorter milestones, the project team focuses on the iteration goal.  Once the iteration goal is met, a sense of accomplishment is experience and the team can be re-focused on a fresh, yet achievable new challenge.  Join me tomorrow as I expand the concept of Iterative and incremental by taking a step back to explore the recommended approach for planning your iterations.

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  • Mobile Apps: An Ongoing Revolution

    - by Steve Walker
    a guest post from Suhas Uliyar, VP Mobile Strategy, Product Management, Oracle The rise of smartphone apps have proved transformational for businesses, increasing the productivity of employees while simultaneously creating some seriously cool end user experiences. But this is a revolution that is only just beginning. Over the next few years, apps will change everything about the way enterprises work as well as overhauling the experiences of customers. The spark for this revolution is simplicity. Simplicity has already proved important for the front-end of apps, which are now often as compelling and intuitive as consumer apps. Businesses will encourage this trend, both to further increase employee productivity and to attract ‘digital natives’ (as employees and customers). With the variety of front-end development tools available already, this should be a simple mission for developers to accomplish – but front-end simplicity alone is not enough for the enterprise mobile revolution. Without the right content even the most user-friendly app is useless. Yet when it comes to integrating apps with ‘back-end’ systems to enable this content, developers often face a complex, costly and time-consuming task. Then there is security: how can developers strike a balance between complying with enterprise security policies and keeping the user experience simple? Complexity has acted as a brake on innovation, with integration and security compliance swallowing enterprise resources. This is why the simplification of integration, security and scalability is so important: it frees time and money for revolutionary innovation. The key is to put in place a complete and unified SOA integration platform that runs across the entire enterprise and enables organizations to easily integrate and connect applications across IT environments. The platform must also be capable of abstracting apps from the underlying OS and enabling a ‘write-once, run- anywhere’ capability for mobile devices - essential for BYOD environments and integrating third-party apps. Mobile Back-end-as-a-Service can also be very important in streamlining back-end integration. Mobile services offered through the cloud can simplify mobile application development with a standard approach to dealing with complex server-side programming and integration issues. This allows the business to innovate at its own pace while providing developers with a choice of tools to speed development and integration. Finally, there is security, which must be done in a way that encourages users to make the most of their mobile devices and applications. As mobile users, we want convenience and that is why we generally approve of businesses that adopt BYOD policies. Enterprises can safely encourage BYOD as they can separate, protect, and wipe corporate applications by installing a secure ‘container’ around corporate applications on any mobile device. BYOD management also means users’ personal applications and data can be kept separate from the enterprise information – giving them the confidence they need to embrace the use of their devices for corporate apps. Enterprises that place mobility at the heart of what they do will fundamentally transform their businesses and leap ahead of the competition. As businesses take to mobile platforms that simplify integration, security and scalability we will see a blossoming of innovation that will drive new levels of user convenience and create new ways of working that we are only beginning to imagine.

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  • XNA Moddable Game - Architecture Design and Reflection

    - by David K
    I've decided to embark on an XNA moddable game project of a simple rogue style. For all purposes of this question, I'm going to not be using a scripting engine, but rather allow modders to directly compile assemblies that are loaded by the game at run time. I know about the security problems this may raise. So in order to expose the moddable content, I have gone about creating a generic project in XNA called MyModel. This contains a number of interfaces that all inherit from IPlugin, such as IGameSystem, IRenderingSystem, IHud, IInputSystem etc. Then I've created another project called MyRogueModel. This references MyModel project, and holds interfaces such as IMonster, IPlayer, IDungeonGenerator, IInventorySystem. More rogue specific interfaces, but again, all interfaces in this project inherit from IPlugin. Then finally, I've created another project called MyRogueGame, that references both MyModel and MyRogueModel projects. This project will be the game that you run and play. Here I have put the actual implementation of the Monster, DungeonGenerator, InputSystem and RenderingSystem classes. This project will also scan the mods directory during run time and load any IPlugins it finds using reflection and override anything it finds from the default. For example if it finds a new implementation of the DungeonGenerator it will use that one instead. Now my question is, in order to get this far, I have effectively 2 projects that contain nothing but interfaces... which seems a little... strange ? For people to create mods for the game, I would give them both the MyModel and MyRogueModel assemblies in which they would reference. I'm not sure whether this is the right way to do it, but my reasoning goes as follows : If I write 1 input system, I can use it in any game I write. If I create 3 rogue like games, and a modder writes 1 rendering system, that modder could use the rendering system for all 3 games, because it all comes from the MyModel project. I come from a more web based C# role, so having empty interface projects doesn't seem wrong, its just something I haven't done before. Before I embark on something that might be crazy, I'd just like to know whether this is a foolish idea and whether there's a better (or established) design principle I should be following ?

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  • Various issues linked to my CD drive, when it has a disc in it

    - by Voyagerfan5761
    When I go to the Desktop and click on a media icon (for my flash drive, a CD, whatever it is), the following problems occur, in this approximate sequence: Nautilus will close if it's open. the desktop icons disappear my Window List shows a button that says "Starting File Manager" the icons reappear the button in Window List disappears Because of this problem, I can no longer drag and drop media, nor can I right-click to perform actions such as "Eject" and "Safely Remove Drive". The same symptoms occur if I click a media icon (that is also present on the desktop) in Nautilus' Computer view, though notably not if I click in the places list on the left. I have confirmed that this problem happens only if there is a CD in the drive (Matshita UJDA360). Also, inserting a disc into the CD drive appears to kill all running programs and restart Nautilus (or X; I'm not sure). Applications like Brasero and Rhythmbox will not start while there is a disc in the drive. Removing the disc doesn't result in the list of media updating; it must be forced to update by clicking on one of the desktop icons and going through one of the above-described cycles. It doesn't seem to matter what type of disc is in the drive. This has happened with CD-RWs I burned years ago using Roxio on Windows XP, the Ubuntu disc I installed from (burned with InfraRecorder Portable under Windows XP), and the retail game disc for Star Trek Armada II. The first indication of a problem was Brasero dying when I tried to insert a disc for erasure and rewriting. Since then, I've drafted several different questions on various issues, finally combining them into this one when I realized that having a CD in the drive was the common link. Could this be a simple driver issue? If Ubuntu is dynamically detecting my hardware on boot, can I specify drivers for devices that I know will be a problem if the default files are used? I'm beginning to think that my laptop, an old Dell Inspiron 2650, is just too old or proprietary-driver-hungry (or something, maybe RAM-starved) for Ubuntu and Windows XP to play nicely alongside each other. Or maybe I just need to carefully take my wall-wart machine to a coffee shop for an afternoon so I can download updates and such from the Internet, as I lack a home connection.

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  • Editing /.config/dconf/user

    - by user86322
    I am having a problem with Gnome3 (actually, I have it set to fallback mode, or Gnome 2). I have two displays and I need an X screen (I used nvidia-xconfig and nvidia-settings to do this) for each screen. However, every time I either restart X or log in, Gnome seems to be adding the objects values under /gnome/gnome-panel/layouts (ex. first time I set the two separate X screens I had clock, then log out/in, there was clock and clock1 under objects, and then log out/in there were three, clock, clock1, clock2,.......log out/in, ............30 times....clock, clock1, clock2, ......clock 42.....!! The same thing goes for top-panels, menu-bars, etc.) After a while, I found out I could remove all those using the dconf-editor, going to /gnome/gnome-panel/layouts, removing all the repetitions under fields objects-id-list and top-id-list and leaving one value of each object. This is not a solution but at least allow me to keep using Linux without so much problem. However, the problem persists every time I restart X or log in. I now finally learned about "dconf" and where the user profile settings are located (~/.config/dconf/user) and one can use "dconf" to see the keys. In my case, I need to change/remove many keys (all those clocksX, workspace-X, menu-bar-X, etc., where goes from 1 to 42 and still counting) so it's really tedious and boring to be changing one by one using "dconf write". So I found "dconf dump", which actually allow me to dump everything into a .txt file and edit the file really quick (i.e, "dconf dump / >> dump_user.txt"). The problems? Two of them: How do I "load" back "dump_user.txt" I edited into the user profile? (I read somewhere there was a "dconf reload" but reload doesn't exist as a command under "dconf") How do I stop Gnome from keep adding more objects to my desktop environment every time I log in/restart X? NOTE: The problem doesn't occur when I set the displays to use TwinView feature (i.e., the desktop is extended/shared by both displays). However, for my case I need two separate X's. Any help/suggestion would be greatly appreciated. Thanks

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Wireframing: A Day In the Life of UX Workshop at Oracle

    - by ultan o'broin
    The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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  • Commerce, Anyway You Want It

    - by David Dorf
    I believe our industry is finally starting to realize the importance of letting consumers determine how, when, and where to interact with retailers.  Over the last few months I've seen several articles discussing the importance of removing the barriers between existing channels. Paula Rosenblum of RSR first brought the term omni-channel to my attention back in September. She stated, "omni-channel retail isn’t the merging of channels – rather, it’s the use of all possible channels (present and future) to enhance the customer experience in a profitable way." I added to her thoughts in this blog posting in which I said, "For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways." More recently Brian Walker of Gartner suggested we stop using the term multi-channel and begin thinking more about consumer touch-points. "It is time for organizations to leave their channel-oriented ways behind, and enter the era of agile commerce--optimizing their people, processes and technology to serve today's empowered, ever-connected customers across this rapidly evolving set of customer touch points." Now Jason Goldberg, better known as RetailGeek, says we should start breaking down the channel silos by re-casting the VP of E-Commerce as the VP of Digital Marketing, and change his/her focus to driving sales across all channels using digital media. This logic is based on the fact that consumers switch between channels, or touch-points as Brian prefers, as part of their larger buying process. Today's smart consumer leverages the Web, mobile, and stores to provide the best shopping experience, so retailers need to make this easier. Regardless of what we call it, the key take-away is that "multi-channel" is not only an antiquated term but also an idea who's time has passed.  Today, retailers must look at e-commerce, m-commerce, f-commerce, catalogs, and traditional store sales collectively and through the consumers' eyes.  The goal is not to drive sales through each channel but rather to just drive sales -- using whatever method the customer prefers.  There really should be just one cart.

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  • Issues with shooting in a HTML5 platformer game

    - by fnx
    I'm coding a 2D sidescroller using only JavaScript and HTML5 canvas, and in my game I have two problems with shooting: 1) Player shoots continous stream of bullets. I want that player can shoot only a single bullet even though the shoot-button is being held down. 2) Also, I get an error "Uncaught TypeError: Cannot call method 'draw' of undefined" when all the bullets are removed. My shooting code goes like this: When player shoots, I do game.bullets.push(new Bullet(this, this.scale)); and after that: function Bullet(source, dir) { this.id = "bullet"; this.width = 10; this.height = 3; this.dir = dir; if (this.dir == 1) { this.x = source.x + source.width - 5; this.y = source.y + 16; } if (this.dir == -1) { this.x = source.x; this.y = source.y + 16; } } Bullet.prototype.update = function() { if (this.dir == 1) this.x += 8; if (this.dir == -1) this.x -= 8; for (var i in game.enemies) { checkCollisions(this, game.enemies[i]); } // Check if bullet leaves the viewport if (this.x < game.viewX * 32 || this.x > (game.viewX + game.tilesX) * 32) { removeFromList(game.bullets, this); } } Bullet.prototype.draw = function() { // bullet flipping uses orientation of the player var posX = game.player.scale == 1 ? this.x : (this.x + this.width) * -1; game.ctx.scale(game.player.scale, 1); game.ctx.drawImage(gameData.getGfx("bullet"), posX, this.y); } I handle removing with this function: function removeFromList(list, object) { for (i in list) { if (object == list[i]) { list.splice(i, 1); break; } } } And finally, in the main game loop I have this: for (var i in game.bullets) { game.bullets[i].update(); game.bullets[i].draw(); } I have tried adding if (game.bullets.length > 0) to the main game loop before the above draw&update calls, but I still get the same error.

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  • Using HBase or Cassandra for a token server

    - by crippy
    I've been trying to figure out how to use HBase/Cassandra for a token system we're re-implementing. I can probably squeeze quite a lot more from MySQL, but it just seems it has come to clinging on to the wrong tool for the task just because we know it well. Eventually will hit a wall (like happened to us in other areas). Naturally I started looking into possible NoSQL solutions. The prominent ones (at least in terms of buzz) are HBase and Cassandra. The story is more or less like this: A user can send a gift other users. Each gift has a list of recipients or is public in which case limited by number or expiration date For each gift sent we generate some token that uniquely identifies that gift. For each gift we track the list of potential recipients and their current status relating to that gift (accepted, declinded etc). A user can request to see all his currently pending gifts A can request a list of users he has sent a gift to today (used to limit number of gifts sent) Required the ability to "dump" or "ignore" expired gifts (x day old gifts are considered expired) There are some other requirements but I believe the above covers the essentials. How would I go and model that using HBase or Cassandra? Well, the wall was performance. A few 10s of millions of records per day over 2 tables kept for 2 weeks (wish I could have kept it for more but there was no way). The response times kept getting slower and slower until eventually we had to start cutting down number of days we kept data. Caching helps here but it's not an ideal solution since a big part of the ops are updates. Also, as I hinted in my original post. We use MySQL extensively. We know exactly what it can and can't do both in naive implementations followed by native partitioning and finally by horizontally sharding our dataset on the application level to reside on multiple DB nodes. It can be done, but that's not really what I'm trying to get from this. I asked a very specific question about designing a solution using a NoSQL solution since it's very hard to find examples for designs out there. Brainlag, not trying to come off as rude. I actually appreciate it a lot that you are the only one who even bothered to respond. but I see it over and over again. People ask questions and others assume they have no idea what they're talking about and give an irrelevant answer. Ignore RDBMS please. The question is about nosql.

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  • It is CX a new concept?

    - by Isabel F. Peñuelas
    The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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  • Java EE 8 update

    - by delabassee
    Planning for Java EE 8 is now well underway. As you know, a few weeks ago, we conducted a three part Java EE 8 Community Survey (you can find the final summary here). The data gathered have been very influential for the next steps. You can now expect over the coming weeks and months to see updates on the various specifications that compose the Java EE platform. Some Specification Leads are busy gathering additional feedback regarding what they should focus their efforts on (e.g. CDI 2 survey). Other Specification Leads have already publicly exposed what they think should be one of the focus for the evolution of the specification they lead.  For example, adding Server-Senet Events (SSE) support in JAX-RS is being discussed here and adding MVC support is being discussed here. Please remember that the fact we are now discussing any feature does not insure that it will be included in the proposal, nor in any particular update to Java EE. We can expect additional enhancements, changes and evolutions as we get closer to the finalisation of the different specifications... and there is still a long way to go with these specification proposals! Linda DeMichiel, Java EE Co-Specification Lead, has recently posted a draft proposal for the Java EE 8 Platform specification. Linda's goal is to recruit people and companies supporting this proposal before submitting it to the JCP.  This draft proposal is very interesting reading as it contains relevant information on the plans for Java EE 8 such as : The themes: Support for the latest web standards (eg. HTTP 2.0)  Continue to work on ease of development Improve the infrastructure for cloud support Alignment with Java SE 8 New JSRs to be added to the platform: J-Cache Java API for JSON Binding Java Configuration Plans for the Web Profile Plans on technologies to prune in Java EE 8, ... So if you haven't done it yet, I really encourage you to read the Java EE 8 draft proposal! Our goal for the Java EE 8 specification is for it to be finalized in the second half of 2016. It is important to note that we are in the early days of Java EE 8 and at this stage everything (themes, content, timing, etc.) is preliminary. Everything still needs to be discussed, challenged and agreed within the different Java Community Process (JCP) Experts Groups (EGs). Some EGs that still need to be formed! It could also means that the roadmap will have to be adjusted to follow the progress being made in the different EGs. This is also a good occasion to remind you that participation within those upcoming JCP Experts Groups is encouraged. Contributing in an EG is an effective lever to influence what Java EE 8 will become! Finally, as things get more concrete, we will share details on how to engage in the different Java EE 8 related Adopt-a-JSR initiatives, another way to contribute. You can also read other posts related to Java EE 8, here at The Aquarium blog. Just look for articles with the 'javaee8' tag.

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