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  • Why is it so hard to find anything on MS site?

    - by Amir Rezaei
    I have always had this question in my mind and I would really be happy to get an explanation for this. Is it only me or do you also feel the same way that it's hard to find anything on MS site. For example, every time I need to download .NET framework I have to Google it. You never know what you can download, no category for downloads. You are simply left to a search field. You never know if you downloaded the latest version of the file. The tragically true is that you have to rely on their competitor Google to find anything on their site. I know that they are a big company. But is it really that hard to have an organized way to publish information?

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Microsoft : "Nous allons renouveler l'intégralité de notre gamme serveurs", entretien autour de SQL Server 2012

    [IMG]http://ftp-developpez.com/gordon-fowler/SQLServer2012.png[/IMG] Microsoft se montre très ambitieux pour SQL Server 2012 et sa Division Serveur et Plateforme. TCO très agressifs, simplification des licences, Big Data, BI, Clouds Privés, intégration de Hadoop, démocratisation de Azure, les sujets à aborder ne manquaient pas. Entretien avec Jérôme Trédan, Directeur des Produits Serveurs et Plateformes de Cloud Computing, Microsoft FranceDeveloppez.com : Pouvez-vous nous resituer la Division Serveur et Plateforme de Microsoft en quelques chiffres ? Jérôme Trédan : Cette branche de Microsoft regroupe trois grandes familles de produits : les technologies pour la réalisation de Cloud privés ...

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  • Is it unwise to blacklist an IP address?

    - by hawbsl
    We have a form on a commercial website which has been abused (but only once or twice) by someone from a particular IP address. A colleague wants to blacklist that IP address from the website. Seems to me that's overkill, and that there's a risk that genuine customers sharing that same IP address would be blacklisted too. I suppose a big part of my question is how many people might be sharing that same IP address and could be affected by our blacklist. I suspect that's a "how long's a piece of string" question but some ballpark answer would be really helpful. We're in the UK if that's significant.

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  • RPG level-experience formula [closed]

    - by Comy
    I want to make an RPG game and I would like an advice on how should I create my level-experience formula. I saw this formula http://rsdo.net/rsdonline/guides/Experience%20formula.html#PHP and I created a formula myself and I want to ask you which would be better. RuneScape rates My rates Level 2 - 83 xp Level 2 - 35 Level 3 - 174 xp Level 3 - 84 Level 4 - 276 xp Level 4 - 150 Level 5 - 388 xp Level 5 - 238 Level 10 - 1,154 xp Level 10 - 1,087 Level 100 - 14,391,160 xp Level 100 - 311,017 As you can see at level 100 RuneScape's xp is very big and my level 100 is equal with RuneScape's Level 61. Is it better if the xp grows very fast at one point or depends on how I make my game?

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  • Java web UI framework like ASP.NET MVC?

    - by Ethel Evans
    I'm doing some web apps for personal projects that might be shared out with my friends. I'm trying to use skills that will help me at work, but don't have $$ to spend on Visual Studio right now and don't want to try to cobble something together with Express Editions. Since I've been sort of wanting to bring my Java skills up to date and the main skills I want to work on are design and architecture skills, this isn't a big deal - except that I have no idea how to track down the right UI framework. I know I want something based on MVC, to get more practice with frameworks for that design pattern (we're using ASP .NET MVC2 at work). The UIs that I'll be making will be pretty simple - data entry, buttons, text, images. They will need AJAX. Any thoughts about which frameworks to look at? I'll be watching the comments, if anyone wants additional clarification on what I'm looking for.

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  • Recommended solutions for integrating iOS with .NET, at the service tier

    - by George
    I'm developing an application, in iOS, that is required to connect to my Windows Server to poll for new data, update, etc. As a seasoned C# developer, my first instinct is to start a new project in Visual Studio and select Web Service, letting my bias (and comfort level) dictate the service layer of my application. However, I don't want to be biased, and I don't base my decision on a service which I am very familiar with, at the cost of performance. I would like to know what other developers have had success using, and if there is a default standard for iOS service layer development? Are there protocols that are easier to consume than others within iOS? Better ones for the size and/or compression of data? Is there anything wrong with using SOAP? I know it's "big" in comparison to protocols like JSON.

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  • E-commerce for custom orders/customer image upload

    - by ansarob
    We have a client that needs an e-commerce site set up pretty quickly. As I have no experience with e-commerce, I am looking for some guidance. Basically, the two big features we need are: Ability for customer to add info about order (example: the name the customer wants to be put on the customizable product they ordered) Ability for customer to upload photo of product to be customized I hope this makes sense. Right now I am really looking into Shopify, but I can't tell if it does everything we need. I know you can add order notes when checking out, but not sure about image upload (maybe it can be added as an app through the API?).

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  • #OOW 2012 @PARIS...talking Oracle and Clouds, and Optimized Datacenter

    - by Eric Bezille
    For those of you who want to get most out of Oracle technologies to evolve your IT to the Next Wave, I encourage you to register to the up coming Oracle Optimized Datacenter event that will take place in Paris on November 28th. You will get the opportunity to exchange with Oracle experts and customers having successfully evolve their IT by leveraging Oracle technologies. You will also get the latest news on some of the Oracle systems announcements made during OOW 2012. During this event we will make an update about Oracle and Clouds, from private to public and hybrid models. So in preparing this session, I thought it was a good start to make a status of Cloud Computing in France, and CIO requirements in particular. Starting in 2009 with the first Cloud Camp in Paris, the market has evolved, but the basics are still the same : think hybrid. From Traditional IT to Clouds One size doesn't fit all, and for big companies having already an IT in place, there will be parts eligible to external (public) cloud, and parts that would be required to stay inside the firewalls, so ability to integrate both side is key.  None the less, one of the major impact of Cloud Computing trend on IT, reported by Forrester, is the pressure it makes on CIO to evolve towards the same model that end-users are now used to in their day to day life, where self-service and flexibility are paramount. This is what is driving IT to transform itself toward "a Global Service Provider", or for some as "IT "is" the Business" (see : Gartner Identifies Four Futures for IT and CIO), and for both models toward a Private Cloud Service Provider. In this journey, there is still a big difference between most of existing external Cloud and a firm IT : the number of applications that a CIO has to manage. Most cloud providers today are overly specialized, but at the end of the day, there are really few business processes that rely on only one application. So CIOs has to combine everything together external and internal. And for the internal parts that they will have to make them evolve to a Private Cloud, the scope can be very large. This will often require CIOs to evolve from their traditional approach to more disruptive ones, the time has come to introduce new standards and processes, if they want to succeed. So let's have a look at the different Cloud models, what type of users they are addressing, what value they bring and most importantly what needs to be done by the  Cloud Provider, and what is left over to the user. IaaS, PaaS, SaaS : what's provided and what needs to be done First of all the Cloud Provider will have to provide all the infrastructure needed to deliver the service. And the more value IT will want to provide, the more IT will have to deliver and integrate : from disks to applications. As we can see in the above picture, providing pure IaaS, left a lot to cover for the end-user, that’s why the end-user targeted by this Cloud Service is IT people. If you want to bring more value to developers, you need to provide to them a development platform ready to use, which is what PaaS is standing for, by providing not only the processors power, storage and OS, but also the Database and Middleware platform. SaaS being the last mile of the Cloud, providing an application ready to use by business users, the remaining part for the end-users being configuring and specifying the application for their specific usage. In addition to that, there are common challenges encompassing all type of Cloud Services : Security : covering all aspect, not only of users management but also data flows and data privacy Charge back : measuring what is used and by whom Application management : providing capabilities not only to deploy, but also to upgrade, from OS for IaaS, Database, and Middleware for PaaS, to a full Business Application for SaaS. Scalability : ability to evolve ALL the components of the Cloud Provider stack as needed Availability : ability to cover “always on” requirements Efficiency : providing a infrastructure that leverage shared resources in an efficient way and still comply to SLA (performances, availability, scalability, and ability to evolve) Automation : providing the orchestration of ALL the components in all service life-cycle (deployment, growth & shrink (elasticity), upgrades,...) Management : providing monitoring, configuring and self-service up to the end-users Oracle Strategy and Clouds For CIOs to succeed in their Private Cloud implementation, means that they encompass all those aspects for each component life-cycle that they selected to build their Cloud. That’s where a multi-vendors layered approach comes short in terms of efficiency. That’s the reason why Oracle focus on taking care of all those aspects directly at Engineering level, to truly provide efficient Cloud Services solutions for IaaS, PaaS and SaaS. We are going as far as embedding software functions in hardware (storage, processor level,...) to ensure the best SLA with the highest efficiency. The beauty of it, as we rely on standards, is that the Oracle components that you are running today in-house, are exactly the same that we are using to build Clouds, bringing you flexibility, reversibility and fast path to adoption. With Oracle Engineered Systems (Exadata, Exalogic & SPARC SuperCluster, more specifically, when talking about Cloud), we are delivering all those components hardware and software already engineered together at Oracle factory, with a single pane of glace for the management of ALL the components through Oracle Enterprise Manager, and with high-availability, scalability and ability to evolve by design. To give you a feeling of what does that bring in terms just of implementation project timeline, for example with Oracle SPARC SuperCluster, we have a consistent track of record to have the system plug into existing Datacenter and ready in a week. This includes Oracle Database, OS, virtualization, Database Storage (Exadata Storage Cells in this case), Application Storage, and all network configuration. This strategy enable CIOs to very quickly build Cloud Services, taking out not only the complexity of integrating everything together but also taking out the automation and evolution complexity and cost. I invite you to discuss all those aspect in regards of your particular context face2face on November 28th.

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  • Calculate gears rotation for a realtime simulation

    - by nkint
    Hi I'm trying to do a game with real time simulations of gears. There is a big Gear with inside a smaller gear. I managed to draw gears with different diameters but equal size teeth, but if i try to move the smaller one inside the bigger one the movement is odd. see the animated gif. the biggest gear is in center C1 and the small in the center C2. I calculate C2 position in this way: C2.x = C1.x + C1_RADIUS-C2_RADIUS) * cos(t); C2.y = C1.y - C1_RADIUS-C2_RADIUS) * sin(t); for t that goes from 0 to TWO_PI in n steps. I apply as rotation the angle t, but maybe it is wrong and i have to calculate another rotation for get a perfect joint

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  • Channel 9 Video:SharePoint and WCF

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). A VERY LONG TIME AGO :), Zhiming from Microsoft and I got together and talked a bit about why WCF is such a big deal in SharePoint. In this video we talk a bit about why SharePoint has been so successful. And why WCF in SharePoint can have a great positive impact on your productivity. A lot of what I say in that video is still applicable to SP2010, but that video was recorded before there was ANY information out in the general world about SP2010. Well, that video is now finally online .. enjoy! :) Comment on the article ....

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  • Keep a programming language backwards compatible vs. fixing its flaws

    - by Radu Murzea
    First, some context (stuff that most of you know anyway): Every popular programming language has a clear evolution, most of the time marked by its version: you have Java 5, 6, 7 etc., PHP 5.1, 5.2, 5.3 etc. Releasing a new version makes new APIs available, fixes bugs, adds new features, new frameworks etc. So all in all: it's good. But what about the language's (or platform's) problems? If and when there's something wrong in a language, developers either avoid it (if they can) or they learn to live with it. Now, the developers of those languages get a lot of feedback from the programmers that use them. So it kind of makes sense that, as time (and version numbers) goes by, the problems in those languages will slowly but surely go away. Well, not really. Why? Backwards compatibility, that's why. But why is this so? Read below for a more concrete situation. The best way I can explain my question is to use PHP as an example: PHP is loved thousands of people and hated by just as many thousands. All languages have flaws, but apparently PHP is special. Check out this blog post. It has a very long list of so called flaws in PHP. Now, I'm not a PHP developer (not yet), but I read through all of it and I'm sure that a big chunk of that list are indeed real issues. (Not all of it, since it's potentially subjective). Now, if I was one of the guys who actively develops PHP, I would surely want to fix those problems, one by one. However, if I do that, then code that relies on a particular behaviour of the language will break if it runs on the new version. Summing it up in 2 words: backwards compatibility. What I don't understand is: why should I keep PHP backwards compatible? If I release PHP version 8 with all those problems fixed, can't I just put a big warning on it saying: "Don't run old code on this version !"? There is a thing called deprecation. We had it for years and it works. In the context of PHP: look at how these days people actively discourage the use of the mysql_* functions (and instead recommend mysqli_* and PDO). Deprecation works. We can use it. We should use it. If it works for functions, why shouldn't it work for entire languages? Let's say I (the developer of PHP) do this: Launch a new version of PHP (let's say 8) with all of those flaws fixed New projects will start using that version, since it's much better, clearer, more secure etc. However, in order not to abandon older versions of PHP, I keep releasing updates to it, fixing security issues, bugs etc. This makes sense for reasons that I'm not listing here. It's common practice: look for example at how Oracle kept updating version 5.1.x of MySQL, even though it mostly focused on version 5.5.x. After about 3 or 4 years, I stop updating old versions of PHP and leave them to die. This is fine, since in those 3 or 4 years, most projects will have switched to PHP 8 anyway. My question is: Do all these steps make sense? Would it be so hard to do? If it can be done, then why isn't it done? Yes, the downside is that you break backwards compatibility. But isn't that a price worth paying ? As an upside, in 3 or 4 years you'll have a language that has 90 % of its problems fixed.... a language much more pleasant to work with. Its name will ensure its popularity. EDIT: OK, so I didn't expressed myself correctly when I said that in 3 or 4 years people will move to the hypothetical PHP 8. What I meant was: in 3 or 4 years, people will use PHP 8 if they start a new project.

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  • changed /etc permission in oneiric (ubuntu11.10) by using "sudo chmod 665 /etc" cant use sudo now

    - by GuruDevil
    i screwed up big time. i changed the permission of /etc in ubuntu 11.10 by using following command sudo chmod 665 /etc now when ever i try to use sudo it gives the following error: sudo: can't open /etc/sudoers: Permission denied sudo: no valid sudoers sources found, quitting any help will be greatly appreciated because i am new to ubuntu....i have already tried using su but it doesnt even login as root and even i give it the right password it always say Authentication Failure......i dont want to login as root coz its risky and even a newbie in linux like me is not stupid enough to have such control...i just want to use my sudo again......i have tried to go into recovery mode as well but i cant get in to recovery mode......HELP please!!!

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  • DOT implementation

    - by Denis Ermolin
    I have some DOT(damage over time) implementation problems. My game runs on 30 FPS speed. Current implementation is: let's say hero cast spell which make 1 damage per second. So on every frame i do (pseudo code): damage_done = getRandomDamage() * delta_time; I accumulate damage and when it becomes more then 0 then subtract rounded damage from current health and so on. With 30 FPS and 1 DPS it will be 1/33 = 0.05... We know that floats a not precise enough to sum 30 circulating decimals and have exact 1 in the end. But HP is discrete value and that's why 1 DPS will not have 1 damage after 1 second because value will be 0.9999..... It's not so big deal when you have 100000 DPS - +/- 1 damage will not be noticeable. But if i have 1, 5 DPS? How modern RPG's implemented DOT's?

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  • Where can I find simple, but well-written programs to learn from?

    - by user828584
    I've tried a few times to look at the source code for various things from github or other sites, in javascript, C#, PHP, etc. I'm never able to understand the programs as a whole though. I can sort of piece together what a specific snippet of code does, but I quickly lose the context of what I'm looking at and how it fits in. I want to be able to improve, but everything I've tried learning from so far has been too big. Where can I find well-written, but not very complex source code to look at? edit: Sorry, to be more specific, I'm hoping for javascript/php/C#.

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  • Best practices of texture size

    - by psal
    I wanted to know how should I determine a good texture size ? Currently, I always create UV texture that are 1024x1024px but if I create for example, a big house with a 1024px texture size, it will looks pretty bad. So, should I create different texture size (512, 1024, ...) for different mesh size like this ? : or is it better to always do high-resolution texture and then reduce it in the software (ie : increase the LODBias settings in UDK reduce the size of the texture) ? Thanks for your answer. ps : sorry for my english !

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  • slow speed transfering files to a local network device

    - by F. Ariel Jung
    I'm having troubles copying files from my pc(ubuntu 13.04 64 bits) to a Media Center(WDTV Live: with an SATA2 HDD attached) through the local network. the speed is to slow, it's up to 2.0 MB/s image: http://s11.postimg.org/g1nuai92b/Captura_de_pantalla_de_2013_06_24_07_46_55.png (I don't use image tag because it is a big image) my PC has a wifi network card Tp Link TL-WN951N and it is connected to a TP Link TL-WDR3500 router via wifi, and the WDTV Live is connected via LAN here is a iwconfig: eth0 no wireless extensions. lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"TL-WDR3500" Mode:Managed Frequency:2.462 GHz Access Point: A0:F3:C1:6C:3B:F1 Bit Rate=39 Mb/s Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=62/70 Signal level=-48 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:33521 Invalid misc:2245290 Missed beacon:0 if more data is required I'll post it as needed. I can't figure this out, needed help. please

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  • What is the best idea to put available OS (linux) and Web application to client?

    - by Fernando Costa
    After a year programming a web based business management system, I got my idea divided into two differents ways to do what I'm doing... I will try to explain in follow lines: First I will describe my enviroment: Webserver: apache, ngynx Programming Language: PHP, Shell Script, Java Script, SQL Database: Mysql Operating System: Linux, UNIX (All Distros) (If manually configured works on windows) Authentication Server: FreeRadius First situation I have my application running on this enviroment that I had just described before, as my application is a SaaS app, then I have my own server to run it all and customers pay to use it as a service accessed by webbrowser. Second Situation The same as before but with one big difference, everything (environment) is installed in the customer, then I need to cryptography all my codes (It includes PHP and Shell Scripts). I think this situation is most difficulty, but I would like to hear it from different points of view.

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • Help with creating bootable usb from iso

    - by Deus Deceit
    --All this is about terminal-- I know some of you will laugh, but I'm trying to install Arch Linux, since I want to learn as much as I can about linux system and how it works. I want to be an expert (maybe in 1000 years, but that's okay :)). The problem is that even tho I know how to do some stuff under linux I'm having a hard time with those names about hard drives, usb, cd, blah blah and how to access them. Big introduction and no question yet, but the purpose is for you to see where I'm standing and give me as many details as possible. And here's the question: How can I put the .iso file in a usb that will run on computers startup and allow me to install Arch linux? Details as to how to turn my pc on and hit F8 or whatever can be discarted lmao :) Ty in advance.

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  • No root partition

    - by christian ashton
    I'm having serious problems trying to install ubuntu 14.04 on my Toshiba Satellite C850 laptop. Whenever I try to install it it says "No root file system found. Please correct this error from the partitioning menu." I've tried to create new partitions but I don't know what size to make them etc. can someone please help me on this? (Is there a way to create partitions through the terminal? I'm new to ubuntu) but i was on it 2 days ago, laptops crashed and now I can't get past the installation. I've created a new partitioning table just need guidance on which partitions to create and how big to make them. I have absolutely no partitions whatsoever on my hard drive (or whatever the partitions are part of) so it will need to be from the very start. Thanks in advance!

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  • New T-SQL Functionality in SQL Server 2008

    - by ejohnson2010
    In my most recent posts I have looked at a few of the new features offered in T-SQL in SQL Server 2008. In this post, I want to take a closer look at some of the smaller additions, but additions that are likely to pack a big punch in terms of efficiency. First let’s talk a little about compound operators. This is a concept that has been around in programming languages for a long time, but has just now found its way into T-SQL. For example, the += operator will add the values to the current variable...(read more)

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  • Server side random selection of players

    - by Ron
    Assuming I have a simple client-server game, where the server picks random players on a very frequent base, I was wondering what is the best way to select a random player (According to the following constraints): Solution must be high performance and highly scalable Random spread should be relatively even (meaning if I have 3 players and pick 99 times, they will all be picked 33 times more or less) Should only pick players who were active in the past X days (optional, but a big bonus) The actual DB or data model used to store players isn't an issue here, as we'll select the technology in accordance to our needs. However, high performance and scalability is (at the moment we have over 60,000 unique daily active players, and we plan on growing even more). Thanks!

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  • RPC protocols comparison

    - by Ricardo
    I have to select a protocol/technology to use for communicating a client-server architecture, with support both for Python and C. The main requirements are: Symmetrical communication in between ends: clients establish a connection and servers can send data back to clients through the same connection. Avoid excessive overhead by using HTTP or a big stack (if possible, TCP direct communication). TLS/SSL support for secure communications. Ease of implementation. For that, I evaluated the following protocols/communications technologies. Is the information on this table accurate and correct? (*1) TLS support for RPyC is based in a no-longer supported Python library.

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  • Microsoft Forcing Dev/Partners Hands on Win 8 Through Certification

    - by D'Arcy Lussier
    I remember 2.5 years ago when Microsoft dropped a bomb on the Microsoft Partner community: all Gold competencies would require .NET 4 based premiere certifications (MCPD). Problem was, this gave a window of about 6 months for partners to update their employees’ certifications. At the place I was working, I put together an aggressive plan and we were able to attain the certs needed. Microsoft is always open that the certification requirements will change as the industry changes. .NET 1.0 certifications are useless here in 2012, and rightfully so they’ve been retired for a long time now. But now we’re seeing a new tactic by Microsoft – shifting gears away from certifications that speak to what industry needs and more to the Windows 8 agenda. Consider that currently the premiere development certification is the Microsoft Certified Professional Developer, which comes in three flavours – Web, Windows, and Azure. All require WCF and Data Access exams, as well as one that deals with the associated base technologies (ASP.NET, WinForms/WPF, Azure), and one that ties all three together in a solution-based exam. For Microsoft-based organizations, these skills aren’t just valid but necessary in building Microsoft applications. But the MCPD is being replaced with our old friend Microsoft Certified Solutions Developer (MCSD). So far, Microsoft has only released two types of MCSD – Web and Windows Store Apps. Windows Store Apps?! In a push to move developers to create WinRT-based applications, desktop development is now considered a second-class citizen in the eyes of Redmond. Also interesting are the language options for the exams: HTML5 and C#. Sorry VB folks, its time to embrace curly braces whether they be JavaScript or C#. Consider too the skills being assessed for the Windows Store Apps: Get your MCSD: Windows Store Apps Using HTML5 Get your MCSD: Windows Store Apps Using C# *Image Source: http://www.microsoft.com/learning/en/us/certification/mcsd-windows-store-apps.aspx Nov 21/2012 If you look at the skills being tested in each exam, you’ll find that skills like WCF and Data Access are downplayed compared to things like integrating Charms, facilitating Search, programming for the microphone and camera – all very Windows 8 focussed items. Where this becomes maddening is that Microsoft is still pushing Windows 7 with enterprise clients. According to a ZDNet article, Microsoft wants to see Windows 7 on 70% of enterprise desktops by mid 2013. Assuming they somehow meet that (its a pretty lofty goal), there’s years of traditional desktop-based development that will still be required at some level. For those thinking they’ll just write and stick with the MCPD certification, note that most exams that go towards that certification will be retired at the end of July 2013! (Read the small print). And while details haven’t been finalized, its a safe bet that MCPD certifications eventually won’t count towards Gold-level competencies in the Microsoft Partner program. What this means for Microsoft Partners and Developers is that certification for desktop development is going to be limited to Windows Store Apps unless Microsoft re-introduces a traditional desktop (WPF) based MCSD cert. Web Application Development – It’s Not All Bad There’s big changes on the web side of certification, but I actually see these changes as being for the good! Check out the new exam requirements for MCSD – Web Applications: Get your MCSD: Web Applications certification *Image Source: http://www.microsoft.com/learning/en/us/certification/cert-mcsd-web-applications.aspx Nov 21, 2012 We now *start* with HTML5, JavaScript, and CSS3! Now I’m sure that these will be slanted towards web development in IE, and I can hear designers everywhere bemoaning the CSS/IE combination. Still, I applaud Microsoft for adopting HTML5 as the go-to web technology and requiring certified developers to prove they have skills in the basics of web dev. The fact that the second exam clearly states “MVC Web Applications” shows that Web Forms is truly legacy and deprecated. That’s not to say there aren’t those out there that are still supporting or (for whatever reason) doing new dev with Web Forms, but this move by Microsoft is telling the community they better get on the MVC bandwagon if they want to stay current. Fantastic! And of course Azure needs to be here as well, and this is where the Microsoft agenda fits in. It’s no secret that there’s been a huge push in getting developers on to Azure. I don’t see this as being a bad thing either, as cloud computing (whether Azure, private, or 3rd party) is a necessary skill for developers to have here in 2012. The cynic in me realizes that the HTML5/JavaScript/CSS push wouldn’t be as prominent though if not for the Windows 8 Store App play, where HTML5 is a first class citizen (and an available language for the MCSD Windows Store App cert). In this case, the desktop developers loss is the web developers gain. Get Ready for Changes In addition to the changes in certifications, the Microsoft Partner competencies are going through changes as well. Web and Software Development are being merged into a single competency, meaning that licenses you would have received from having both as Gold are reduced. Other competencies are either being removed or changed, as are the exam requirements. In the same way that we’re seeing faster release cycles from Microsoft, so too will we see the Microsoft Partner Program and MS Certifications evolve faster than ever before. Many of us got caught in the last wave of changes, but this time we can see the wave coming – and it looks pretty big!

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