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• Vista WHS Client stopped resolving local names

  - by andrewcr

  I’m running Windows Home Server PP2 in my home, with 3 client computers: two XP and one Vista. I have a router that provides my local DHCP and the server has a static IP address. The other day the Vista machine hung, and on reboot stopped resolving local names. It will show the green home server client icon in the system tray, but if I attempt to log in to the console, I get a “This computer cannot connect to your home server” message. If I ping the server name from the command line, it does not resolve, and gives a “could not find host” message. Oddly enough, if I browse the network, I can see the server, but double clicking on it fails. The other machines on the local network have no problems seeing the server, and the Vista machine has no problems resolving names from the internet, it just can’t see any local machines. I’m aware that I can work around this by adding entries to my HOSTS file (it does work), but I’d like this to work the way it’s “supposed” to. I’m an experienced computer user and developer, but not a networking whiz. Can anyone tell me how local name resolution is supposed to work in my environment and/or suggest ways to troubleshoot this? Thanks, Andy

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• Virus / Malware: Explorer window with strange user logged into Hotmail

  - by abel

  I was looking into a PC, the user of which had complained that he couldn't connect to the internet and that the PC was experiencing random restarts. The PC runs WinXP SP3. On examination, I found that the Wireless Zero Configuration service was stopped. I enabled that and the internet was back on(The pc connected through wifi). Then I started firefox and browsed to gmail.com. I did not launch any other program, except for a few explorer windows. It was then I noticed a window had popped up(it was not a pop up). It had the explorer folder icon and instead of explorer folder contents, it showed a hotmail page, with a user named "Homer Stinson" logged in. The titlebar was empty and there were no toolbars. I asked the client whether this was his email id, which he said it was not. I opened task manager, which did not show this explorer window in it's Application tab. I switched back to the 'rogue' window and found that the hotmail settings page was now open, which later changed to the hotmail edit profile page for the same user. I was not clicking anything. Then suddenly the window closed. I checked the autorun locations, fired up a Malwarebytes Anti Malware scan which gave a clean result. The system also had an updated installation of AVG. I don't want a solution for this virus(?) problem. I asked this here because I wanted to know if somebody has come across something similar. What kind of malware can this be? The user had not seen a similar window before and I should have taken screenshots. (PS:Homer Stinson is an imaginary name. I searched for the other real name with some relevant keywords but could not come up with a virus/malware discussion post.) UPDATE: When I checked the PC later a DEP error had popped up closing which restarted the PC.

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• Western Digitial My Book: Can't access the data on the drive

  - by Bryan Denny

  My girlfriend has this external hard drive by Western Digital called a My Book. When the external drive is connected, it does not show it as an accessible disk drive on the computer. However, it shows up fine in Device Manager: I can also see it in Disk Management, but the volume is not mapped to a drive letter, nor can I change the drive letter: It only gives me access to Delete Volume: I would rather not lose the data on the drive if possible. What can I do from here to get to the data? Things I've tried/know: Uninstall drivers and re-install them Device does the same thing when attach to either her Win7 laptop or my Win8 laptop I don't think there's an issue with the HDD itself. No clicking noises, etc. I ran Western Digital Data LifeGuard Diangostics (DLGDIAG) and the SMART Status was a "PASS", all of the SMART Disk Information looked fine. I haven't had the time to run the diag tests yet but I do not believe it's a mechanical issue. The hard drive is inside of an enclosure, I have not attempted to pry the drive out yet. How can I get Windows to properly detect this drive?

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• Prevent outgoing traffic unless OpenVPN connection is active using pf.conf on Mac OS X

  - by Nick

  I've been able to deny all connections to external networks unless my OpenVPN connection is active using pf.conf. However, I lose Wi-Fi connectivity if the connection is broken by closing and opening the laptop lid or toggling Wi-Fi off and on again. I'm on Mac OS 10.8.1. I connect to the Web via Wi-Fi (from varying locations, including Internet cafés). The OpenVPN connection is set up with Viscosity. I have the following packet filter rules set up in /etc/pf.conf # Deny all packets unless they pass through the OpenVPN connection wifi=en1 vpn=tun0 block all set skip on lo pass on $wifi proto udp to [OpenVPN server IP address] port 443 pass on $vpn I start the packet filter service with sudo pfctl -e and load the new rules with sudo pfctl -f /etc/pf.conf. I have also edited /System/Library/LaunchDaemons/com.apple.pfctl.plist and changed the line <string>-f</string> to read <string>-ef</string> so that the packet filter launches at system startup. This all seems to works great at first: applications can only connect to the web if the OpenVPN connection is active, so I'm never leaking data over an insecure connection. But, if I close and reopen my laptop lid or turn Wi-Fi off and on again, the Wi-Fi connection is lost, and I see an exclamation mark in the Wi-Fi icon in the status bar. Clicking the Wi-Fi icon shows an "Alert: No Internet connection" message: To regain the connection, I have to disconnect and reconnect Wi-Fi, sometimes five or six times, before the "Alert: No Internet connection" message disappears and I'm able to open the VPN connection again. Other times, the Wi-Fi alert disappears of its own accord, the exclamation mark clears, and I'm able to connect again. Either way, it can take five minutes or more to get a connection again, which can be frustrating. Why does Wi-Fi report "No internet connection" after losing connectivity, and how can I diagnose this issue and fix it?

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• NTFS partition size not recognized after disaster recovery clone

  - by djechelon

  I'm in the middle of a disaster recovery of a 250GB hard disk that was "clicking". Obviously I didn't have a backup copy. I managed to salvage all the files thanks to GParted Live that was able to read the disk without a single "click" sound. So I cloned the partition to a new drive sized 500GB. Unfortunately, GParted process went to some kind of infinite loop, disks stopped I/O and after a couple of hours I interrupted the clone process I started. Now the problem is: when cloning the partition I also chose to expand 250GB to the whole 500GB of the target disk. Windows sees the partition sized 500GB in computer management, but Windows Explorer only sees 250. chkdsk e: /f says the filesystem is OK. How can I repair the file system and let Windows see the full 500GB of the new partition? An alternate idea is to deep-copy the files from the backup disk to a newly formatted disk. This should definitely fix. Any other ideas?

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• Windows 2008 64bit: applications and explorer always hang

  - by Phil Farthing

  I setup a couple of Window 2008 64bit systems about 5 months ago. Initially all seemed well. Now however, for no apparent reason, things are dog slow, apps hang, explorer hangs, just clicking on something can cause a CPU spike of 100%, and often it's explorer that is eating it up. As I have two on identical hardware, and they experience the same problem, it doesn't seem related to addon software. The only thing these have in common is Kaspersky and I've tried disabling/uninstalling to no avail. There are no useful error messages in the event logs. Actually, the system never even reports app hangs. Sometimes, it similar to what I've seen on Windows 7 systems where the screen goes milky and asks if I want to trouble shoot, that's only when get impatient and click happy. The really odd thing, is that it will NOT do this for a few minutes at a time, and then starts up again. Like I will click on the start menu and browse for the Admin Tools, the start menu will hang at some point and I'll have to wait about a minute, then it's OK. The next time I do this, a few seconds later, it's fine. Every click seems to hang the first time around, then be ok the second time if I do the exact same thing. If anyone has any suggestions, please PLEASE let me know! thanks =)

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• Textmate add multiline text at end of line

  - by Yuval

  In Textmate, I am able to add text to several lines at once by clicking and holding the Option key and dragging with the mouse. say I have the following lines: foo 1: foo 2: foo 3: I can easily click and hold option and then drag down with the lines to select the text at the end of each line, and then type "bar" once and it will be added to all lines, as such: foo 1: bar foo 2: bar foo 3: bar Fantastic. The problem I run into, is when my lines aren't the same length, as such foo 19: foo 37842342346: foo 503: Now if I want to add text to the end of each line, I have to either do it manually, or choose enough space so that the longest line is not overwritten, as such: foo 19: bar foo 37842342346: bar foo 503: bar This results in a lot of unwanted whitespace in lines that don't need it. Granted, I could easily run a regular expression search to replace all multiple occurrences of a space with a single one, but I was wondering if there's a way to select all ending of lines at once without having to do that. Any idea? Thanks!

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• How do I resolve certificate errors on HP blade center

  - by Martin Hilton

  I'm trying to sort out the ssl certificate errors that we get when trying to manage our HP c7000 blade enclosures. To that end I have created a signing certificate and imported it into the browser. In Onboard Administrator I created a certificate signing request, which I signed with my CA and then uploaded the certificate. This worked perfectly, and I no longer get any SSL errors when connection to Onboard Administrator. The problem comes when trying to connect through Onboard Administrator to the iLo on the blades themselves. Done by clicking on the "Web Administration" link. Onboard Administrator links to the blade with it's IP address rather than host name. But the certificate signing request that iLo creates uses the host name. Even when this certificate is signed the browser still complains it is for the wrong domain. I either need to be able to get Onboard Administrator to connect to the blades using host name rather than IP address, or get a certificate signing request which contains the IP address as the CN rather than the host name. It doesn't particularly matter which. Does anybody know how to configure this?

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• Multiple WAN interfaces on SonicWall TZ 100?

  - by Chad Decker

  I'm using a SonicWall TZ 100 with a basic configuration of X0 for the LAN and X1 for the WAN. The WAN uses DHCP to obtain its routable IP address. I want to obtain a second routable IP from my ISP. I'm in luck because my cable company will provide me with an additional dynamic IP for $5/mo. How do I bind this IP to my SonicWall? My additional dynamic IP will not be consecutive to the original one. It won't even be on the same class C. I think what I want to do is to use one of the empty ports/interfaces (X2, X3, or X4), tell that interface to use DHCP, and then add that interface to the WAN "zone". I can't figure out how to do this though. Here's what I've tried so far: (1) I've looked in Network Interfaces. I see X0 and X1 but the other unused interfaces don't show up. I don't see an "Add" button to add the new interfaces. (2) I've looked in Network Zones. I see that X0, X2, X3, X4 are in the LAN zone. I tried to drag X3 into the WAN zone but I can't. Nor does clicking the "Configure" button allow me to move an unused interface from LAN to WAN. (3) I've read the post entitled Splitting up multiple WAN's on Sonicwall. This doesn't seem applicable to me. Any thoughts?

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• How can I restore "Open With" context menu item in Windows 7?

  - by Izzy Helianthus

  I tried various way to fix this problem but ended up with a dead end. My problem would be the missing "Open With" context menu items (or subitems?). It did not appear even though I hovered it for a minutes or two. Below is a screenshot of the respective right-click menu. Note: The only problem with "Open With" is at the right-click menu (as well as FILE menu). Edited: The "Open With" context submenu that only accessible at the top, while the typical right click menu doesn't work. Repaste from Comment. I don't think it's involved with any windows files because other user in the same computer doesn't affected at all. I can see the "Open With" context submenu. I believe this must have involved with current user's registry. It happens to all files (any file types, except folder). I can only use Open With by clicking at the file and select it manually at the top of Explorer window. (Refer to the link for the screenshot)

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• RRAS Public Address Pool on Windows Server 2008

  - by Art

  I have a Windows 2008 server with two NICs running RRAS and a small public website. It also does NAT for several other PCs on my network and everything works great. I have a block of 5 public static IPs from my ISP, one of which is bound to the public NIC in the Windows 2008 server. I would like to assign one of the remainging 4 public IPs to a machine on my private network. I thought I could do this by going into RRAS, selecting NAT under IPv4 and then adding the public IP address to the address pool and specifying a reservation for the machine I would like to use that address by adding its private ip address. When I do this, the machine I reserved the public IP address for seems to loose all outside network connectivity. I can still ping other PCs on my 192.168.0.* net, but anything outside is no longer reachable. When I remove the reservation, everything seems to work. After setting the reservation and right clicking on the external public interface and selecting 'Show Mappings' I can see outbound requests from my private address with the desired associated private address, however I do not see any inbound requests. What am I doing wrong/missing?

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• Openfiler crashing without cause or leaving any log messages

  - by user44725

  So my linux machine keeps crashing, without so much as a bye or a leave. I've tried and tried and failed again to work out whats happening. Any help would be much appreciated. Linux chai 2.6.29.6-0.24.smp.gcc3.4.x86_64 #1 SMP Tue Mar 9 05:06:08 GMT 2010 x86_64 x86_64 x86_64 GNU/Linux Openfiler Here is what the /var/log/messages file says at the time of the latest crash. Nothing that unusual - just greg logging in and out via samba. You'll notice there is a cron running for root every minute - ignore this - this isn't the issue either it was some check I've been doing to discover its problem. Jun 2 10:32:01 chai crond(pam_unix)[16529]: session closed for user root Jun 2 10:32:49 chai samba(pam_unix)[15454]: session opened for user greg by (uid=0) Jun 2 10:33:01 chai crond(pam_unix)[16537]: session opened for user root by (uid=0) Jun 2 10:33:04 chai crond(pam_unix)[16537]: session closed for user root Jun 2 10:41:40 chai syslogd 1.4.1: restart. Jun 2 10:41:43 chai syslog: syslogd startup succeeded That restart was called manually by hand - by clicking the restart button on the box. So basically messages isn't revealing many secrets. dmesg only shows from startup. If there is any output I should paste. Just say when and where and it'll be done. Thanks for your help! Tim

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• How does the "Steam" platform work? Is it DRM? Can I trust "Steam"-powered software? [closed]

  - by Chris W. Rea

  So – I just bought the new game Supreme Commander 2. This question is not about the game, but about the online software installation platform that it seems to require. I haven't bought a game in a long time, and I'm puzzled: Apparently, SC2 is a "Steam"-powered game. When I went to install the game, it asked me to either create a new Steam account, or log in with an existing account. I clicked "Cancel" because I don't plan to play online and I don't want anything unnecessary installed on my computer, since I only plan to play single player! However, after clicking "Cancel", the installer asked for my confirmation that I indeed wanted to cancel installation of the game! I thought I was just canceling the "online" portions! So I really want to know: How do "Steam" powered games work? Is this essentially a form of DRM (Digital Rights Management)? Can I trust this software platform? Has anybody done any independent verification on how this platform works? (I'm very leery of any DRM after the Sony BMG CD copy protection scandal. Thank goodness for Mark Russinovich.) Does the "Steam" platform install anything particularly nasty or unwanted on my computer? High-rep users: Please vote to reopen this question. It is not about the game, but about the software update platform / updater / DRM. Imagine if the software in question were a productivity application. The issues remain the same.

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• Question about malware-sites: How can I be in danger?

  - by juanmaflyer

  Hi people!! My english is horrible but i will do the best to be as accurate as posible. I have been reading here (in superuser) some questions about the necessity of antivirus software in Windows and some doubts arise. As far as i know (and imagine) virus software can only be harmful if I download any type of infected executable file and then I RUN IT. I mean that if i have the infected executable in my desktop but i leave it there for years without clicking it, I won't be in danger... My question is: How can i be in danger browsing the so called "malware pages or sites"??. If i am just browsing an "infected site" how could I be affected by a virus. In any moment the browser is asking me for the permission to download "something", so how could it be?? Although i don't give permission to the browser to download 'something' is data being downloaded to my computer?? Its some kind of cookie? I will ask in another way... What is the level of riskiness if i get inffected in a malware site compared with the level of an executable virus?? Thanks a lot!

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• Kindle (client) for Mac

  - by doug

  So we're clear, i'm talking bout the client/software version here--ie, that you install on your Mac or PC--not the device. The Kindle client was recently released for the Mac. I bought a couple of Kindle-edition books and i'm reading them using this client. Astonishingly, two features i consider to be more or less essential to any ebook reader are missing in the Kindle client, either that, or i can't find them: (i) text searching; and (ii) highlighting text. First, does anyone know how to access the search feature? I'm aware of the "Go To" button at the top middle of the reader window--the options in that menu when you click the button are: "Cover", "Table of Contents", "Beginning" and "Location." "Location" requires that you type in an integer (but it doesn't correspond to page number--e.g., typing "167" brought me to the table of contents), not a search term. Second, there's a button on the upper right-hand corner of the window "Show Notes and Marks" yet i can't find any way to highlight text. The only kind of "note" or "mark" i have been able to record is to "bookmark" a page by clicking the "bookmark" button also at the top of the window.

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• Web Application Publishing on Citrix with Restricted Access

  - by Kanini

  We have a Citrix setup enabling users to access our applications from home. Basically, they login to our site using the Windows Authentication. Once, the are successfully logged in, they see the following icons Desktop - Full Screen (which provides them the Desktop as they would see when the login in our office) We now have a requirement where we would like to publish a web application, hxxp://ourlibrary on Citrix with the following security requirement. (this application is already accessible if the users launch the desktop and launch IE within it and navigate to it) The requirement is this - When the are successfully authenticated to our site, they should be able to see The Internet Explorer icon only, NOT the Dekstop - Full Screen icon. On clicking on the icon, Internet Explorer should open up and should automatically navigate to hxxp://ourlibrary They should not be able to access any other URL, such as Google, Hotmail etc., They should not be able to go FileOpen and Browse They should not be able to do FileSave and Browse In effect, they should be able to view the site and that should be it. Any ideas on how to accomplish the security feature? We have already published the application.

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• Cannot find network path for computer in workgroup of home Windows XP PCs

  - by John Galt

  VMWare Workstation 6.5 is running as an app on a Windows Vista 64bit PC host. Thanks to Workstation we have 2 guest machines running: TerriVM and MattVM (both of these run Windows XP SP2). We are attempting to get virtual networking configured so we can access the files of both of these VM guest systems from other real PCs connected to this home network. We think we are close but we can't quite get it right... Here is what we've done so far: * On VM Workstation, we set "Host Virtual Network Mapping" to use VMnet0 with the setting "Bridge to an automatically chosen adapter". * On each VM guest (i.e. using Windows explorer on XP), we rightmouse on the C disk, click "Sharing" tab, set shareName to "C_Disk" and check both boxes labeled "Share this folder on the network" and "Allow network users to change my files". Symptoms: On "JohnsRealXP" PC, we go to Windows Explorer, My Computer, Map Network Drive, type into Folder textbox: \TerriVM\C_Disk and assign drive letter T. We see all the folders on this shared drive and can open files on them. So that is good. On same "JohnsRealXP" PC, we go to Windows Explorer, My Computer, Map Network Drive, type into Folder textbox: \MattVM\C_Disk and assign drive letter M. We get a message box "_The network path \mattvm\C_Disk could not be found_". Alternatively, we type just \mattvm\ into the Folder box and click "Browse" and get a dialog box where we drill down from "Entire Network" to "Microsoft Windows Network" to "Workgroup" where both TerriVM and MattVM are listed as computers on the network. Clicking the + sign next to MattVM gives an hourglass and never enables the OK button and I have to cancel. In summary, I think we've attempted to share both of these virtual machines using the same techniques and connect to them in similar fashion, but one connects properly and the other machine can be seen but no shared resources on it can be accessed. Can anyone suggest something possibly overlooked or something to try? Thanks so much in advance.

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• Why is my biometric logon method no longer default and how to fix it? Win 7-based lenovo laptop

  - by StormRyder

  My laptop has been having some random problems with hibernating properly. That is a whole another topic that I still haven't resolved, but this is a different issue. The issues are connected, I guess, because one time after my computer experienced a failed hibernate, my login screen changed: since then my login screen always appears as the standard one with a prompt to type in a password. I can still use the finger scanner by clicking "other credentials" button. But that's annoying having to do that every time; previously the prompt to use finger scanner was the default one, whereas the typing password access was the alternate. How do I bring this arrangement back? In other words, how to switch the default from the type password prompt to the finger scan prompt? From online searches, I have only found discussions of turning the biometric access on or off... but clearly it is turned on and working, since I can use it. It's just not the default for some reason...

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• How does the "Steam" platform work? Is it DRM? Can I trust "Steam"-powered games?

  - by Chris W. Rea

  So – I just bought the new game Supreme Commander 2. This question is not about the game, but about the online software installation platform that it seems to require. I haven't bought a game in a long time, and I'm puzzled: Apparently, SC2 is a "Steam"-powered game. When I went to install the game, it asked me to either create a new Steam account, or log in with an existing account. I clicked "Cancel" because I don't plan to play online and I don't want anything unnecessary installed on my computer, since I only plan to play single player! However, after clicking "Cancel", the installer asked for my confirmation that I indeed wanted to cancel installation of the game! I thought I was just canceling the "online" portions! So I really want to know: How do "Steam" powered games work? Is this essentially a form of DRM (Digital Rights Management)? Can I trust this software platform? Has anybody done any independent verification on how this platform works? (I'm very leery of any DRM after the Sony BMG CD copy protection scandal. Thank goodness for Mark Russinovich.) Does the "Steam" platform install anything particularly nasty or unwanted on my computer?

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• How to make multiple Excel files open in ONE window/instance of Excel 2003 in Win 7

  - by Mark

  I'm running Excel 2003 on my new Windows 7 machine. (There is also a Excel 2010 starter pre installed that I do not use). I'm a heavy user of Excel. I use it all day every day. I often have 10 or 15 sheets open and once and many of them have cell references to each other. I also have a macro file that keeps all my short cuts. On my old W2K machine when I clicked on a .xls file or a shortcut to one to it would open that file in the existing instance of Excel. This is as it should be. I would have many files open, in only one "window" or instance of Excel. All the files could interact with each other, the cross file lookups worked, my macros worked and I could switch between workbooks with CTRL Tab or CTRL F6, I could move tabs from one workbook to another. On the new W7 machine clicking on an icon opens a NEW INSTANCE of Excel every time. This is terribly frustrating. None of my connecting spreadsheets work anymore. My macros don't work. I can't connect files, I can't move tabs. I'm stuck. I can't do my work! I can still open files in one instance by doing a CTRL-O and navigating, but I need to my files to work on a click. I'm guessing this is a flaw in the registry files, possibly because of the starter Excel 2010 that came preloaded on my new machine. Can you walk me through a registry edit to fix this bug? Is there an easier way than a registry edit?

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• Why can't I open file with doubleklick after I moved the application that opens it on windows?

  - by Glen S. Dalton

  I am on windows server 2003, but I guess it is the same on windows xp. I moved some movable applications (usually people create them for usb sticks) to locations like c:\bin\app1\app1.exe. The old location was c:\programs\app1\app1.exe app1.exe can open files of type *.ap1 When I rightclick file.ap1 and choose open with ... the Open with dialog appears. But it is not working how I expect in this situation. I can choose c:\bin\app1\app1.exe with the "Browse" button, but: app1.exe will not appear in the dialog where I just choosed it in the programs list, like I am used to it after clicking OK on it in the browse dialog. app1.exe will not open it when I click ok in the "Open with" dialog, the application that was assigned until then will still open it What could be the reason? my account is member of the administrators group I just changed the permissions of the folder c:\bin\app1\ and made sure that the group "Administrators" has all rights. I also inherited this manually to all subfodlers and subfiles. I also tried to move the application (with the whole folder) to "c:\program files\app1\app1.exe

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• Windows 7 Aero theme's "greyed out" - no found fix

  - by Robsta

  Brand new machine that was working fine then randomly it changed the theme when I booted into a sort of "basic" theme (white task bar, no see through windows etc) I've done and attempted many fixes and I still don't understand why it doesn't work. I've tried these two solutions: "How to enable Windows 7 Aero Theme" and "Windows 7 Aero Themes Greyed out" These solutions included registy changes, stopping/starting services, and force starting the aero theme. The closest I got seems to be when I went into: Control panel (category view) Find and fix problems (System and Security) Display Aero Desktop Effects I follow through the wizard and let it do its thing and then I get an error window that pops up: Personalization - "This theme can't be applied to the desktop. Try clicking a diffrent theme." That's what I get from the wizard. What can I do? My drivers are all up to date, there are no viruses on the computer, directx is installed and updated, and the registry is all correct. EDIT: When I boot the computer, I get a notification stating that windows failed to communicate with the windows desktop services.

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• Web-based SVG or JavaScript Org Chart or Tree Graph Plotting Visualization API

  - by asoltys

  Hi, I'm looking to build an interactive web-based org chart for a large organization. I somewhat like the interface at ancestry.com where you can hover over people and pan/zoom around and click on different nodes to make them the root. Ideally, I'd like it if people could belong to multiple organizational entities like committees, working groups, etc. In other words the API should support graphs in general, not just trees. I'd like to be able to visually explode each organizational substructure into substituents by clicking on it, with a nice animation of the employees ballooning or spilling out so you can really interactively drill down through the organization. I found http://code.google.com/apis/visualization/documentation/gallery/orgchart.html but it looks a bit rudimentary. I know there are desktop tools like OrgPlus and Visio that can build static charts but I'm really looking for a free, web-based API with open standards-based output like SVG or HTML5 Canvas elements rather than Flash or some proprietary output. Something I can embed into a custom web application and style myself. Something interactive.

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• How to Re-install an App that Shows up in the Appstore as 'Update' Instead of 'Buy App'

  - by Craig Reville

  So long story short: I dropped the wrong app into 'clean my mac' and I hit 'cancel' but it was too late by that point. I rebooted and appstore said it had an update, when I opened appstore it was showing an update for the app I just uninstalled. I tried clicking 'update' but it gives me an error saying it's unable to install after 'downloading'. When I try to go into 'purchased apps' it shows the app as uninstalled so I click 'install' and I get an error saying it's already installed. I'm running Lion OS X, latest version, updated, mac book pro is only a few months old. I tried searching through the entire system to remove all traces of the app, after rebooting appstore no longer shows the app and no longer shows the update but on the apps page it still says 'Update'. I tried reinstalling the app from desktop OUT of the appstore and again says the app is 'already installed'. So after reading more about lion I found an article that spoke about 'BundleID' being the thing that tells appstore what's installed and needing updating however I can't find the location of where the BundleID would be. Any thoughts? I've tried CCleaner, AppCleaner etc and none of them show the app, mainly because it is uninstalled. Update I've spoken to Apple Support who confirmed that there is a file in the system that connects separately to tell the system if there are updates available however they declined to inform me of any further details. Apple also referred me from technical support to iTunes App Store opposed to Mac App Store support and from there I have been referred to AppleCare who are currently 'investigating' this issue. Hopefully there will be a fix that's simple to implement for people having similar issues, this appears to be a more common issue than I previously thought.

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• How can I change the default location/action of 'Open Outlook Data File' in Outlook 2010?

  - by Chadddada

  I have recently deployed a Remote Desktop Host server that functions as a remote Microsoft Office 2010 work space for users. In part of the locking down of this server I have installed all programs on the D: drive and, through the use of Group Policy, hidden all the drives on the server from standard users. In addition to hiding these drives I am not allowing users to save anything locally (on the server) or open Libraries. However one of the functions of the server is to provide the Outlook client. Often users will have the .PST file stored on a network location and want to open this in Outlook. Can I change the default action or location that File Open Open Outlook Data File looks or tries to pull the file from? The default location seems to be under Users / Libraries. When click 'Open' you get a warning: This operation has been cancelled due to restrictions in effect on this computer. Clicking OK drops the user into a small menu that shows attached network drives under Computer. Can I instead have the 'Open' click drop the users in a defined network drive or just open computer and allow them to select a share? I don't want them to see the error message. A solution that looks to have been used for Office 2000/03 is: Key: HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook Value name: ForceOSTPath Value type: REG_EXPAND_SZ Value: path to your storage folder I am not sure if there is a better way to do this now OR if this even works with Office 2010.

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