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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Dependency injection: How to sell it

  - by Mel

  Let it be known that I am a big fan of dependency injection (DI) and automated testing. I could talk all day about it. Background Recently, our team just got this big project that is to built from scratch. It is a strategic application with complex business requirements. Of course, I wanted it to be nice and clean, which for me meant: maintainable and testable. So I wanted to use DI. Resistance The problem was in our team, DI is taboo. It has been brought up a few times, but the gods do not approve. But that did not discourage me. My Move This may sound weird but third-party libraries are usually not approved by our architect team (think: "thou shalt not speak of Unity, Ninject, NHibernate, Moq or NUnit, lest I cut your finger"). So instead of using an established DI container, I wrote an extremely simple container. It basically wired up all your dependencies on startup, injects any dependencies (constructor/property) and disposed any disposable objects at the end of the web request. It was extremely lightweight and just did what we needed. And then I asked them to review it. The Response Well, to make it short. I was met with heavy resistance. The main argument was, "We don't need to add this layer of complexity to an already complex project". Also, "It's not like we will be plugging in different implementations of components". And "We want to keep it simple, if possible just stuff everything into one assembly. DI is an uneeded complexity with no benefit". Finally, My Question How would you handle my situation? I am not good in presenting my ideas, and I would like to know how people would present their argument. Of course, I am assuming that like me, you prefer to use DI. If you don't agree, please do say why so I can see the other side of the coin. It would be really interesting to see the point of view of someone who disagrees. Update Thank you for everyone's answers. It really puts things into perspective. It's nice enough to have another set of eyes to give you feedback, fifteen is really awesome! This are really great answers and helped me see the issue from different sides, but I can only choose one answer, so I will just pick the top voted one. Thanks everyone for taking the time to answer. I have decided that it is probably not the best time to implement DI, and we are not ready for it. Instead, I will concentrate my efforts on making the design testable and attempt to present automated unit testing. I am aware that writing tests is additional overhead and if ever it is decided that the additional overhead is not worth it, personally I would still see it as a win situation since the design is still testable. And if ever testing or DI is a choice in future, the design can easily handle it.

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• Investigating on xVelocity (VertiPaq) column size

  - by Marco Russo (SQLBI)

    In January I published an article about how to optimize high cardinality columns in VertiPaq. In the meantime, VertiPaq has been rebranded to xVelocity: the official name is now “xVelocity in-memory analytics engine (VertiPaq)” but using xVelocity and VertiPaq when we talk about Analysis Services has the same meaning. In this post I’ll show how to investigate on columns size of an existing Tabular database so that you can find the most important columns to be optimized. A first approach can be looking in the DataDir of Analysis Services and look for the folder containing the database. Then, look for the biggest files in all subfolders and you will find the name of a file that contains the name of the most expensive column. However, this heuristic process is not very optimized. A better approach is using a DMV that provides the exact information. For example, by using the following query (open SSMS, open an MDX query on the database you are interested to and execute it) you will see all database objects sorted by used size in a descending way. SELECT * FROM $SYSTEM.DISCOVER_STORAGE_TABLE_COLUMN_SEGMENTS ORDER BY used_size DESC You can look at the first rows in order to understand what are the most expensive columns in your tabular model. The interesting data provided are: TABLE_ID: it is the name of the object – it can be also a dictionary or an index COLUMN_ID: it is the column name the object belongs to – you can also see ID_TO_POS and POS_TO_ID in case they refer to internal indexes RECORDS_COUNT: it is the number of rows in the column USED_SIZE: it is the used memory for the object By looking at the ration between USED_SIZE and RECORDS_COUNT you can understand what you can do in order to optimize your tabular model. Your options are: Remove the column. Yes, if it contains data you will never use in a query, simply remove the column from the tabular model Change granularity. If you are tracking time and you included milliseconds but seconds would be enough, round the data source column to the nearest second. If you have a floating point number but two decimals are good enough (i.e. the temperature), round the number to the nearest decimal is relevant to you. Split the column. Create two or more columns that have to be combined together in order to produce the original value. This technique is described in VertiPaq optimization article. Sort the table by that column. When you read the data source, you might consider sorting data by this column, so that the compression will be more efficient. However, this technique works better on columns that don’t have too many distinct values and you will probably move the problem to another column. Sorting data starting from the lower density columns (those with a few number of distinct values) and going to higher density columns (those with high cardinality) is the technique that provides the best compression ratio. After the optimization you should be able to reduce the used size and improve the count/size ration you measured before. If you are interested in a longer discussion about internal storage in VertiPaq and you want understand why this approach can save you space (and time), you can attend my 24 Hours of PASS session “VertiPaq Under the Hood” on March 21 at 08:00 GMT.

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• RemoveHandler Issues with Custom Events

  - by Jeff Certain

  This is a case of things being more complicated that I thought they should be. Since it took a while to figure this one out, I thought it was worth explaining and putting all of the pieces to the answer in one spot. Let me set the stage. Architecturally, I have the notion of generic producers and consumers. These put items onto, and remove items from, a queue. This provides a generic, thread-safe mechanism to load balance the creation and processing of work items in our application. Part of the IProducer(Of T) interface is: 1: Public Interface IProducer(Of T) 2: Event ItemProduced(ByVal sender As IProducer(Of T), ByVal item As T) 3: Event ProductionComplete(ByVal sender As IProducer(Of T)) 4: End Interface Nothing sinister there, is there? In order to simplify our developers’ lives, I wrapped the queue with some functionality to manage the produces and consumers. Since the developer can specify the number of producers and consumers that are spun up, the queue code manages adding event handlers as the producers and consumers are instantiated. Now, we’ve been having some memory leaks and, in order to eliminate the possibility that this was caused by weak references to event handles, I wanted to remove them. This is where it got dicey. My first attempt looked like this: 1: For Each producer As P In Producers 2: RemoveHandler producer.ItemProduced, AddressOf ItemProducedHandler 3: RemoveHandler producer.ProductionComplete, AddressOf ProductionCompleteHandler 4: producer.Dispose() 5: Next What you can’t see in my posted code are the warnings this caused. The 'AddressOf' expression has no effect in this context because the method argument to 'AddressOf' requires a relaxed conversion to the delegate type of the event. Assign the 'AddressOf' expression to a variable, and use the variable to add or remove the method as the handler.  Now, what on earth does that mean? Well, a quick Bing search uncovered a whole bunch of talk about delegates. The first solution I found just changed all parameters in the event handler to Object. Sorry, but no. I used generics precisely because I wanted type safety, not because I wanted to use Object. More searching. Eventually, I found this forum post, where Jeff Shan revealed a missing piece of the puzzle. The other revelation came from Lian_ZA in this post. However, these two only hinted at the solution. Trying some of what they suggested led to finally getting an invalid cast exception that revealed the existence of ItemProducedEventHandler. Hold on a minute! I didn’t create that delegate. There’s nothing even close to that name in my code… except the ItemProduced event in the interface. Could it be? Naaaaah. Hmmm…. Well, as it turns out, there is a delegate created by the compiler for each event. By explicitly creating a delegate that refers to the method in question, implicitly cast to the generated delegate type, I was able to remove the handlers: 1: For Each producer As P In Producers 2: Dim _itemProducedHandler As IProducer(Of T).ItemProducedEventHandler = AddressOf ItemProducedHandler 3: RemoveHandler producer.ItemProduced, _itemProducedHandler 4:  5: Dim _productionCompleteHandler As IProducer(Of T).ProductionCompleteEventHandler = AddressOf ProductionCompleteHandler 6: RemoveHandler producer.ProductionComplete, _productionCompleteHandler 7: producer.Dispose() 8: Next That’s “all” it took to finally be able to remove the event handlers and maintain type-safe code. Hopefully, this will save you the same challenges I had in trying to figure out how to fix this issue!

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• Consumer Oriented Search In Oracle Endeca Information Discovery – Part 1

  - by Bob Zurek

  Information Discovery, a core capability of Oracle Endeca Information Discovery, enables business users to rapidly search, discover and navigate through a wide variety of big data including structured, unstructured and semi-structured data. One of the key capabilities, among many, that differentiate our solution from others in the Information Discovery market is our deep support for search across this growing amount of varied big data. Our method and approach is very different than classic simple keyword search that is found in may information discovery solutions. In this first part of a series on the topic of search, I will walk you through many of the key capabilities that go beyond the simple search box that you might experience in products where search was clearly an afterthought or attempt to catch up to our core capabilities in this area. Lets explore. The core data management solution of Oracle Endeca Information Discovery is the Endeca Server, a hybrid search-analytical database that his highly scalable and column-oriented in nature. We will talk in more technical detail about the capabilities of the Endeca Server in future blog posts as this post is intended to give you a feel for the deep search capabilities that are an integral part of the Endeca Server. The Endeca Server provides best-of-breed search features aw well as a new class of features that are the first to be designed around the requirement to bridge structured, semi-structured and unstructured big data. Some of the key features of search include type a heads, automatic alphanumeric spell corrections, positional search, Booleans, wildcarding, natural language, and category search and query classification dialogs. This is just a subset of the advanced search capabilities found in Oracle Endeca Information Discovery. Search is an important feature that makes it possible for business users to explore on the diverse data sets the Endeca Server can hold at any one time. The search capabilities in the Endeca server differ from other Information Discovery products with simple “search boxes” in the following ways: The Endeca Server Supports Exploratory Search.  Enterprise data frequently requires the user to explore content through an ad hoc dialog, with guidance that helps them succeed. This has implications for how to design search features. Traditional search doesn’t assume a dialog, and so it uses relevance ranking to get its best guess to the top of the results list. It calculates many relevance factors for each query, like word frequency, distance, and meaning, and then reduces those many factors to a single score based on a proprietary “black box” formula. But how can a business users, searching, act on the information that the document is say only 38.1% relevant? In contrast, exploratory search gives users the opportunity to clarify what is relevant to them through refinements and summaries. This approach has received consumer endorsement through popular ecommerce sites where guided navigation across a broad range of products has helped consumers better discover choices that meet their, sometimes undetermined requirements. This same model exists in Oracle Endeca Information Discovery. In fact, the Endeca Server powers many of the most popular e-commerce sites in the world. The Endeca Server Supports Cascading Relevance. Traditional approaches of search reduce many relevance weights to a single score. This means that if a result with a good title match gets a similar score to one with an exact phrase match, they’ll appear next to each other in a list. But a user can’t deduce from their score why each got it’s ranking, even though that information could be valuable. Oracle Endeca Information Discovery takes a different approach. The Endeca Server stratifies results by a primary relevance strategy, and then breaks ties within a strata by ordering them with a secondary strategy, and so on. Application managers get the explicit means to compose these strategies based on their knowledge of their own domain. This approach gives both business users and managers a deterministic way to set and understand relevance. Now that you have an understanding of two of the core search capabilities in Oracle Endeca Information Discovery, our next blog post on this topic will discuss more advanced features including set search, second-order relevance as well as an understanding of faceted search mechanisms that include queries and filters.  

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• Any tips on getting hired as a software project manager straight out of college?

  - by MHarrison

  I graduated with a BS in compsci last September, and I've been trying (unsuccessfully) to find a job as a project manager ever since. I fell in love with software engineering (the formal practice behind it all, not just coding) in school, and I've dedicated the last 3-4 years of my life to learning everything I can about project management and gaining experience. I've managed several projects (with teams around 12 people) while in school, and I worked with my university's software engineering research lab. My résumé is also decent - I worked as a programmer before I went to school (I'm 27 now), and I did Google Summer of Code for 3 summers. I also have general "people management" experience via working as the photo editor for my university's newspaper for 2 years. My first problem with the job hunt is not getting enough interviews. I use careers.stackoverflow.com, which is awesome because I usually get contacted by non-HR people who know what they're talking about, but there's just not enough companies using it for me to get interviews on a regular basis. I've also tried sites like monster.com, and in a fit of desperation, I sent out no less than 60 applications to project management positions. I've gotten 3 automated rejection letters and that's it. At least careers.stackoverflow gets me a phone interview with 8/10 places I apply to. But the main (and extremely frustrating) problem is the matter of experience. I've successfully managed projects from start to finish (in my software engineering classes we had real customers come in with a real software need and we built it for them), but I've never had to deal with budgets and money (I know this is why HR people immediately turn me away). Most of these positions require 5+ years PM experience, and I've seen absurd things like 12+ years required. Interviews are also maddening. I've had so many places who absolutely loved me and I made it to the final round of interviews, and I left thinking things went extremely well and they'd consider me. However, when I check in with them a week later, they tell me "We really liked you and your qualifications are excellent, but we're hoping to find someone with more experience." The bad interviews I can understand - like the PM position that would have had me managing developers both locally and overseas - I had 3 interviews with them and the ENTIRE interview process was them asking me CS brainteasers and having me waste time on things like writing quicksort on paper or writing binary search trees. Even when I tried steering the discussion towards more relevant PM stuff, they gave me some vague generic replies and went back to the "We want to be Google/MS" crap. But when I have a GOOD interview, they say my "qualifications are excellent" but they want "more experience"...that makes me want to tear my hair out. What else can I DO? While I'm aiming for technically-involved PM positions (not just crunching budget numbers), I really don't want a straight development job because I like creating software from the very high-level vs. spending a lot of time debugging memory leaks. In fact, I can't even GET development positions that I'm qualified for because I make the mistake of telling them that my future career goals are as PM (which usually results in them saying something like "Well we already have PMs and this position isn't really set up to get you there." - which I take to mean "No, that's my job, stay away.") My apologies on the long rant, but I'm seriously hellbent on getting hired as a PM since it's both my career goal and the passion that keeps me awake at night. Any suggestions on what the heck else I can do? I'm currently writing a blog where I talk about my philosophies about software engineering, and I'm writing up specs for an iOS app which I will design, code, and show employers, but this takes an awful lot of time that I don't have.

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• Gaming on Cloud

  - by technomad

  Sometimes I wonder the pundits of cloud computing are way to consumed with the enterprise applications. With all the CAPEX / OPEX, ROI-talk taking the center stage, an opportunity to affect masses directly is getting overlooked. I am a self proclaimed die hard gamer. I come from the generation of gamers who started their journey in DOS games like Wolfenstein 3D and Allan Border Cricket (the latter is still a favorite pastime). In the late 90s, a revolution called accelerated graphics started in DirectX and OpenGL. Games got more advanced. Likes of Quake III and Unreal Tournament became the crown jewels of the industry. But with all these advancements, there started a race. A race of GFX giants ATI and NVIDIA to beat each other for better frame and image quality. Revisions to the graphics chipsets became frequent. Games became eye candies but at the cost of more GPU power / memory. Every eagerly awaited title started demanding more muscle power in graphics and PC hardware. Latest games and all the liquid smooth frame rates became the territory of the once with deep pockets who could spend lavishly on latest hardware. Enthusiasts like yours truly, who couldn’t afford this route, started exploring over-clocking, optimized hardware cooling... etc. to pursue the passion. Ever rising cost of hardware requirements lead to rampant piracy of PC games. Gamers were willing to spend on the latest titles, but the ones with tight budget prefer hardware upgrades against a legal copy of the game. It was also fueled by emergence of the P2P file sharing networks. Then came the era of Xbox and PS3s. It solved the major issue of hardware standardization and provided an alternative to ever increasing hardware costs. I have always admired these consoles, but being born and brought up in a keyboard/mouse environment, I still find it difficult to play first person shooters with a gamepad. I leave the topic of PC v/s Consol gaming for another day, but the bottom line is… PC gamers deserve an equally democratized solution. This is where I think Cloud Computing can come to rescue. It can minimize hardware requirements. Virtually end the software piracy and rationalize costs for gamers. Subscription based models like pay-as-you-play. In game rewards, like extended subscription credits for exceptional gamers (oh yes, I have beaten Xaero on nightmare in Quake III, time and again!) Easy deployment for patches and fixes. Better game AI. The list goes on and on… Fortunately, companies like OnLive are thinking in the same direction. Their gaming service is all set to launch on 17th June 2010 in E3 2010 expo in L.A. I wish them all the luck. I hope they will start a trend which will bring the smiles back on the face of budget gamers with the help of cloud computing.

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• Customer owes me half my payment. Should I take ownership of his AWS account for charging? How?

  - by Cawas

  Background They paid me my first half (back in April 15th) before even we could get into an agreement. Very nice of him! Then I've finished the 2 weeks job of setting up the servers, using his AWS credentials he had just bought. I waited for another 2 weeks for everything settling up, and it was all running fine. He did what he needed with his sftp account, everyone were happy. Now, it has been almost 2 months since I've finished the job and I still didn't get the 2nd half. I must assume, it's not much money (about U$400, converted), but it would help me pay the bills at least. Heck, the Amazon bills they are paying are little less than that (for now). Measures I'm wondering how I can go to charge him now. First thought, of course, would be taking everything down and say "pay now, or be doomed". If that's not good enough, then I lost it. I have no contracts and I doubt I could get a law suit in this country for such a low value based only on emails. And I don't really want to get too agressive here - there might be a business chance in the future and I don't want to ruin it. Second though would be just changing the password. But then he probably could gain access again by some recovery means. That's where my question may mainly relay. How can I do it and not leaving any room for recovery from his side? I even got the first AWS "your account was created" mail from himself, showing me I could begin my job, back then. Lastly, do you have any other idea on what I can and what I should do in this case? Responding to Answers Please, consider reading the current answers and comments. This is not a very simple case. I've considered many, many options (including all lawful ones) before considering this ones I've listed here, and I am willing to take the loss and all that. That's not the point. The point is being practical here. I will call him again and talk about it. I will do terrorism on getting lawyers and getting contract. I am ready to go all forth while I have time and energy for it. But, in practice, there is this extra thing I can do to assure myself of the work I've done. I can basically take it back and delete everything! I'd only take his password because I can find no other way to do it within Amazon. Maybe, contacting Amazon and explaining the situation? I don't know. Give me ideas on this technical side! And thank everyone for the attention and helping me clarifying the issue so far! :)

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• eSTEP Newsletter November 2012

  - by mseika

  Dear Partners,We would like to inform you that the November '12 issue of our Newsletter is now available.The issue contains information to the following topics: News from CorpOracle Celebrates 25 Years of SPARC Innovation; IDC White Papers Finds Growing Customer Comfort with Oracle Solaris Operating System; Oracle Buys Instantis; Pillar Axiom OpenWorld Highlights; Announcement Oracle Solaris 11.1 Availability (data sheet, new features, FAQ's, corporate pages, internal blog, download links, Oracle shop); Announcing StorageTek VSM 6; Announcement Oracle Solaris Cluster 4.1 Availability (new features, FAQ's, cluster corp page, download site, shop for media); Announcement: Oracle Database Appliance 2.4 patch update becomes available Technical SectionOracle White papers on SPARC SuperCluster; Understanding Parallel Execution; With LTFS, Tape is Gaining Storage Ground with additional link to How to Create Oracle Solaris 11 Zones with Oracle Enterprise Manager Ops Center; Provisioning Capabilities of Oracle Enterprise Ops Center Manager 12c; Maximizing your SPARC T4 Oracle Solaris Application Performance with the following articles: SPARC T4 Servers Set World Record on Siebel CRM 8.1.1.4 Benchmark, SPARC T4-Based Highly Scalable Solutions Posts New World Record on SPECjEnterprise2010 Benchmark, SPARC T4 Server Delivers Outstanding Performance on Oracle Business Intelligence Enterprise Edition 11g; Oracle SUN ZFS Storage Appliance Reference Architecture for VMware vSphere4; Why 4K? - George Wilson's ZFS Day Talk; Pillar Axiom 600 with connected subjects: Oracle Introduces Pillar Axiom Release 5 Storage System Software, Driving down the high cost of Storage, This Provisioning with Pilar Axiom 600, Pillar Axiom 600- System overview and architecture; Migrate to Oracle;s SPARC Systems; Top 5 Reasons to Migrate to Oracle's SPARC Systems Learning & EventsRecently delivered Techcasts: Learning Paths; Oracle Database 11g: Database Administration (New) - Learning Path; Webcast: Drill Down on Disaster Recovery; What are Oracle Users Doing to Improve Availability and Disaster Recovery; SAP NetWeaver and Oracle Exadata Database Machine ReferencesARTstor Selects Oracle’s Sun ZFS Storage 7420 Appliances To Support Rapidly Growing Digital Image Library, Scottish Widows Cuts Sales Administration 20%, Reduces Time to Prepare Reports by 75%, and Achieves Return on Investment in First Year, Oracle's CRM Cloud Service Powers Innovation: Applications on Demand; Technology on Demand, How toHow to Migrate Your Data to Oracle Solaris 11 Using Shadow Migration; Using svcbundle to Create SMF Manifests and Profiles in Oracle Solaris 11; How to prepare a Sun ZFS Storage Appliance to Serve as a Storage Devise with Oracle Enterprise Manager Ops Center 12c; Command Summary: Basic Operations with the Image Packaging System In Oracle Solaris 11; How to Update to Oracle Solaris 11.1 Using the Image Packaging System, How to Migrate Oracle Database from Oracle Solaris 8 to Oracle Solaris 11; Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster; Ease the Chaos with Automated Patching: Oracle Enterprise Manager Cloud Control 12c; Book excerpt: Oracle Exalogic Elastic Cloud HandbookYou find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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• At what point does "constructive" criticism of your code become unhelpful?

  - by user15859

  I recently started as a junior developer. As well as being one of the least experienced people on the team, I'm also a woman, which comes with all sorts of its own challenges working in a male-dominated environment. I've been having problems lately because I feel like I am getting too much unwarranted pedantic criticism on my work. Let me give you an example of what happened recently. Team lead was too busy to push in some branches I made, so he didn't get to them until the weekend. I checked my mail, not really meaning to do any work, and found that my two branches had been rejected on the basis of variable names, making error messages more descriptive, and moving some values to the config file. I don't feel that rejecting my branch on this basis is useful. Lots of people were working over the weekend, and I had never said that I would be working. Effectively, some people were probably blocked because I didn't have time to make the changes and resubmit. We are working on a project that is very time-sensitive, and it seems to me that it's not helpful to outright reject code based on things that are transparent to the client. I may be wrong, but it seems like these kinds of things should be handled in patch type commits when I have time. Now, I can see that in some environments, this would be the norm. However, the criticism doesn't seem equally distributed, which is what leads to my next problem. The basis of most of these problems was due to the fact that I was in a codebase that someone else had written and was trying to be minimally invasive. I was mimicking the variable names used elsewhere in the file. When I stated this, I was bluntly told, "Don't mimic others, just do what's right." This is perhaps the least useful thing I could have been told. If the code that is already checked in is unacceptable, how am I supposed to tell what is right and what is wrong? If the basis of the confusion was coming from the underlying code, I don't think it's my responsibility to spend hours refactoring a whole file that someone else wrote (and works perfectly well), potentially introducing new bugs etc. I'm feeling really singled out and frustrated in this situation. I've gotten a lot better about following the standards that are expected, and I feel frustrated that, for example, when I refactor a piece of code to ADD error checking that was previously missing, I'm only told that I didn't make the errors verbose enough (and the branch was rejected on this basis). What if I had never added it to begin with? How did it get into the code to begin with if it was so wrong? This is why I feel so singled out: I constantly run into this existing problematic code, that I either mimic or refactor. When I mimic it, it's "wrong", and if I refactor it, I'm chided for not doing enough (and if I go all the way, introducing bugs, etc). Again, if this is such a problem, I don't understand how any code gets into the codebase, and why it becomes my responsibility when it was written by someone else, who apparently didn't have their code reviewed. Anyway, how do I deal with this? Please remember that I said at the top that I'm a woman, and I'm sure these guys don't usually have to worry about decorum when they're reviewing other guys' code, but honestly that doesn't work for me, and it's causing me to be less productive. I'm worried that if I talk to my manager about it, he'll think I can't handled the environment, etc.

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• Windows Phone 7 and WS-Trust

  - by Your DisplayName here!

  A question that I often hear these days is: “Can I connect a Windows Phone 7 device to my existing enterprise services?”. Well – since most of my services are typically issued token based, this requires support for WS-Trust and WS-Security on the client. Let’s see what’s necessary to write a WP7 client for this scenario. First I converted the Silverlight library that comes with the Identity Training Kit to WP7. Some things are not supported in WP7 WCF (like message inspectors and some client runtime hooks) – but besides that this was a simple copy+paste job. Very nice! Next I used the WSTrustClient to request tokens from my STS: private WSTrustClient GetWSTrustClient() {     var client = new WSTrustClient(         new WSTrustBindingUsernameMixed(),         new EndpointAddress("https://identity.thinktecture.com/…/issue.svc/mixed/username"),         new UsernameCredentials(_txtUserName.Text, _txtPassword.Password));     return client; } private void _btnLogin_Click(object sender, RoutedEventArgs e) {     _client = GetWSTrustClient();       var rst = new RequestSecurityToken(WSTrust13Constants.KeyTypes.Bearer)     {         AppliesTo = new EndpointAddress("https://identity.thinktecture.com/rp/")     };       _client.IssueCompleted += client_IssueCompleted;     _client.IssueAsync(rst); } I then used the returned RSTR to talk to the WCF service. Due to a bug in the combination of the Silverlight library and the WP7 runtime – symmetric key tokens seem to have issues currently. Bearer tokens work fine. So I created the following binding for the WCF endpoint specifically for WP7. <customBinding>   <binding name="mixedNoSessionBearerBinary">     <security authenticationMode="IssuedTokenOverTransport"               messageSecurityVersion="WSSecurity11 WSTrust13 WSSecureConversation13 WSSecurityPolicy12 BasicSecurityProfile10">       <issuedTokenParameters keyType="BearerKey" />     </security>     <binaryMessageEncoding />     <httpsTransport/>   </binding> </customBinding> The binary encoding is not necessary, but will speed things up a little for mobile devices. I then call the service with the following code: private void _btnCallService_Click(object sender, RoutedEventArgs e) {     var binding = new CustomBinding(         new BinaryMessageEncodingBindingElement(),         new HttpsTransportBindingElement());       _proxy = new StarterServiceContractClient(         binding,         new EndpointAddress("…"));     using (var scope = new OperationContextScope(_proxy.InnerChannel))     {         OperationContext.Current.OutgoingMessageHeaders.Add(new IssuedTokenHeader(Globals.RSTR));         _proxy.GetClaimsAsync();     } } works. download

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• Something about Property Management or &hellip; the understanding of SharePoint Admins/roles ?!?

  - by Enrique Lima

  When I talk about SharePoint, for some reason it comes to my mind as if it were property management and all the tasks associated with it. So, imagine you have a lot ( a piece of land of sorts), you then decide there is something you want to do with it.  So, you make the choice of having a building built.  Now, in order to go forward with your plan, you need to check what the rules/regulations are.  Has is it been zoned residential, commercial, industrial … you get the idea.  This to me sounds like Governance.  The what am I to do given a defined set of rules. We keep on moving forward based on those rules.  And with this we start the process of building, the building process takes us to survey the land, identify what our boundaries are.  And as we go along we start getting the idea in our head as to what we will do as far as the building goes.  We identify the essentials of the building, basic services and such.  All in all, we plan.  And as with many things we do, we like solid foundations.  What a solid foundation looks like will depend on where and what we build.  The way buildings are built depends in many ways in being able to foresee the potential for natural disasters or to try to leverage the lay of the land.  Sound familiar?  We have done our Requirements Gathering. We have the building in place, we have followed the zoning rules, we have implemented services.  But we need someone to manage the building, now we move on to the human side of the story.  We want to establish a means to normalcy in the building, someone that can be the monitoring agent as to the “what’s going on?” of it.  This person will be tasked with making sure all basic services are functional, that measures are taken if there is an issue and so on.  Enter the Farm Administrator. In a way, we establish an extension of the rules to make sure the building and the apartments/offices build follow a standard set of rules too. Now, in turn you will have people leasing or buying the apartments/offices, they will be the keepers of that space.  So, now we are building sites, we have moved from having the building (farm) ready, to leasing/selling offices/apartments (site collections).  There will be someone assuming responsibility for those offices, that person will authorize or be informed about activities and also who not only gets a code into the building, but perhaps a key to the office.  Enter Site Collection Administrator.  And then perhaps we move on to the person that would be responsible for specifics within the office, for example a Human Resources Manager or Coordinator.  They will have specific control and knowledge about people.  A facilities coordinator, and so on.  I would translate that into Site Administrators. With that said then, we identify the following: Role Name Responsibility (but not limited to) Farm Administrator Infrastructure Site Collection Admin Policies for Content, Hierarchy, Recycle Bin, Security and Access Site Owner (Site Admin) Security and Access, Training, Guidance, Manage Templates All in all there are different levels of responsibility to be handled, but it is very important to understand what they are and what they mean. Here is a link to very well laid out explanation on this … http://www.endusersharepoint.com/2009/08/11/site-managers-and-end-user-expectations-roles-and-responsibilities/

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• Top 5 characteristics Recruiters are looking for

  - by Maria Sandu

  Of course many skills and characteristics recruiters are looking for are job specific. But whether you are a graduate fresh out of college or seasoned in the workplace, recruiters are also looking for generic skills and attitude to see whether you are a good fit to the company. So make sure you prepare and show through examples that you have these skills. 1. Drive/passion Liking the job you are applying for is paramount and something recruiters are always looking for. Show and prove your drive for the role and/or the field you are applying for. Always be prepared to pitch yourself, this shows your drive in the role you are applying for. 2. Communication skills People often make the mistake by thinking this skill is related to how good they are able to talk about their background and expertise. This is important, but as least as important is it that you listen well to questions that are asked. Make sure you answer to the point and ask questions if you want questions to be clarified. This shows your interest in the role and the ability to communicate clearly. This also helps you building trust with the recruiter every time you speak to him/her. 3. Confidence Recruiters are looking for the best candidate for the job. So if you don’t think you are the best candidate why should the recruiter? Show with confidence, without being arrogant (think about building trust), why you are the right person for the job. Confidence also shows in your answers to difficult questions. Be confident enough to explain why some experiences went wrong and how you learnt from them. If you don’t have a direct explanation on a question, it is better to ask for a second to think instead of a random answer. 4. Vision The main reason to hire graduates for many companies is that graduates are perceived to be flexible. The organisation will train and up skill you in the direction best suitable for the organisation. However the most intense learning path is realised when you also know where you want to go. Companies are often happy to accommodate you to support with training and development, but if you don’t have a clear vision on what you want to achieve for yourself and what value you bring to the company, recruiters can decide you are not the right candidate as they are afraid you aren’t going to stay in the company. 5. Business awareness For every job you apply you will get challenged on your knowledge and interest for the market and business they are in. All companies add value in different ways in their respective markets. So make sure you are aware of what a company is doing, what their goal is and why and how they exist and how you can add value for the company in the role you are applying for. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Internet of Things Becoming Reality

  - by kristin.jellison

  The Internet of Things is not just on the radar—it’s becoming a reality. A globally connected continuum of devices and objects will unleash untold possibilities for businesses and the people they touch. But the “things” are only a small part of a much larger, integrated architecture. A great example of this comes from the healthcare industry. Imagine an expectant mother who needs to watch her blood pressure. She lives in a mountain village 100 miles away from medical attention. Luckily, she can use a small “wearable” device to monitor her status and wirelessly transmit the information to a healthcare hub in her village. Now, say the healthcare hub identifies that the expectant mother’s blood pressure is dangerously high. It sends a real-time alert to the patient’s wearable device, advising her to contact her doctor. It also pushes an alert with the patient’s historical data to the doctor’s tablet PC. He inserts a smart security card into the tablet to verify his identity. This ensures that only the right people have access to the patient’s data. Then, comparing the new data with the patient’s medical history, the doctor decides she needs urgent medical attention. GPS tracking devices on ambulances in the field identify and dispatch the closest one available. An alert also goes to the closest hospital with the necessary facilities. It sends real-time information on her condition directly from the ambulance. So when she arrives, they already have a treatment plan in place to ensure she gets the right care. The Internet of Things makes a huge difference for the patient. She receives personalized and responsive healthcare. But this technology also helps the businesses involved. The healthcare provider achieves a competitive advantage in its services. The hospital benefits from cost savings through more accurate treatment and better application of services. All of this, in turn, translates into savings on insurance claims. This is an ideal scenario for the Internet of Things—when all the devices integrate easily and when the relevant organizations have all the right systems in place. But in reality, that can be difficult to achieve. Core design principles are required to make the whole system work. Open standards allow these systems to talk to each other. Integrated security protects personal, financial, commercial and regulatory information. A reliable and highly available systems infrastructure is necessary to keep these systems running 24/7. If this system were just made up of separate components, it would be prohibitively complex and expensive for almost any organization. The solution is integration, and Oracle is leading the way. We’re developing converged solutions, not just from device to datacenter, but across devices, utilizing the Java platform, and through data acquisition and management, integration, analytics, security and decision-making. The Internet of Things (IoT) requires the predictable action and interaction of a potentially endless number of components. It’s in that convergence that the true value of the Internet of Things emerges. Partners who take the comprehensive view and choose to engage with the Internet of Things as a fully integrated platform stand to gain the most from the Internet of Things’ many opportunities. To discover what else Oracle is doing to connect the world, read about Oracle’s Internet of Things Platform. Learn how you can get involved as a partner by checking out the Oracle Java Knowledge Zone. Best regards, David Hicks

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• How do you deal with poor management [closed]

  - by Sybiam

  I come from a company where during a project, we saw the client 3 time during the whole project. We were never informed when did the client came in office in order to discuss with him about his requirements. I did setup redmine and told them that if they have any request they can post an issue there. But they never really used redmine to publish anything. They would instead: harass a team member on the phone at any time of the day or night hand us over sheets of paper with new requests or changes hand us over new design (graphical) They requested how much time it would take us to finish the project, I gave them a date and a week to test everything and deployment. I calculated that time taking into account the current features we had to do. And then blamed us that our deadline was wrong and that we lied. But the truth is that one week before that deadline they added a couple of monster feature from nowhere and that week were we were supposed to test and deploy, my friends spent all day in the office changing all little things. After that project, my friend got some kind of depression and got scared everytime his phone rang. They kind of used him as a communication proxy. After that project of hell, (every body got pissed off on that project) as far as I know the designer who was working with us left work after that project and she had some kind of issue too with managers. My team also started looking for work somewhere else. At first I tried to get things straight with management, I tried to make a meeting to discuss about the communication issues and so on.. What really pissed me off and made me leave that job for good is the following. Me: "We have to discuss about what went wrong on the last project. It's quite important" Him: "Lets talk about it in a week or two. Just make a list of all the things you did wrong" Me: "We already have a new project and we want to prevent what happened on the last project to happen again" Him: "Just do it and well have our meeting in a week, make a list of all the thing you did wrong." It kind of ended there then he organized a meeting at a moment I wasn't unable to come. My friend discussed with him and tried to explained him that we really had to discuss about organization issue on how to manage a project. And his answer was pretty much: "During the meeting I don't want to ear how you want to us to manage a project but I want to know what you guys did wrong" After that I felt it wasn't even worth it discussing anything since they weren't even ready listening to us. Found a new job and I'm pretty happy with my choice. I'd like to know how you'd handle such situation. Is there anything to do to solve communication problem? After that project my friend got a depression and some other employee had their down too as far as I know. I wonder what else we can do other than leave these place as soon as possible. Feel sad for the people that are still there and get screamed at just because they need money in order to eat and finding an other job like that isn't that easy. note I died a little when our boss asked us to make a list of things we (programmers) did wrong. This is probably the stupidest request I ever got. If everybody thinks they did everything right, it doesn't mean that there is no problems. Individual problem are rarely the big issue. Colleagues help each others and solve theses issues to prevent problems.

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• Web Safe Area (optimal resolution) for web app design?

  - by M.A.X

  I'm in the process of designing a new web app and I'm wondering for what 'Web Safe Area' should I optimize the app layout and design. By Web Safe Area I mean the actual area available to display the website in the browser (which is influenced by monitor resolution as well as the space taken up by the browser and OS) I did some investigation and thinking on my own but wanted to share this to see what the general opinion is. Here is what I found: Optimal Display Resolution: w3schools web stats seems to be the most referenced source (however they state that these are results from their site and is biased towards tech savvy users) http://www.w3counter.com/globalstats.php (aggregate data from something like 15,000 different sites that use their tracking services) StatCounter Global Stats Display Resolution (Stats are based on aggregate data collected by StatCounter on a sample exceeding 15 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) NetMarketShare Screen Resolutions (marketshare.hitslink.com) (a web analytics consulting firm, they get data from browsers of site visitors to their on-demand network of live stats customers. The data is compiled from approximately 160 million visitors per month) Display Resolution Summary: There is a bit of variation between the above sources but in general as of Jan 2011 looks like 1024x768 is about 20%, while ~85% have a higher resolution of at least 1280x768 (1280x800 is the most common of these with 15-20% of total web, depending on the source; 1280x1024 and 1366x768 follow behind with 9-14% of the share). My guess would be that the higher resolution values will be even more common if we filter on North America, and even higher if we filter on N.American corporate users (unfortunately I couldn't find any free geographically filtered statistics). Another point to note is that the 1024x768 desktop user population is likely lower than the aforementioned 20%, seeing as the iPad (1024x768 native display) is likely propping up those number (the app I'm designing is flash based, Apple mobile devices don't support flash so iPad support isn't a concern). My recommendation would be to optimize around the 1280x768 constraint (*note: 1280x768 is actually a relatively rare resolution, but I think it's a valid constraint range considering that 1366x768 is relatively common and 1280 is the most common horizontal resolution). Browser + OS Constraints: To further add to the constraints we have to subtract the space taken up by the browser (assuming IE, which is the most space consuming) and the OS (assuming WinXP-Win7): Win7 has the biggest taskbar footprint at a height of 40px (XP's and Vista's is 30px) The default IE8 view uses up 25px at the bottom of the screen with the status bar and a further 120px at the top of the screen with the windows title bar and the browser UI (assuming the default 'favorites' toolbar is present, it would instead be 91px without the favorites toolbar). Assuming no scrollbar, we also loose a total of 4px horizontally for the window outline. This means that we are left with 583px of vertical space and 1276px of horizontal. In other words, a Web Safe Area of 1276 x 583 Is this a correct line of thinking? I'm really surprised that I couldn't find this type of investigation anywhere on the web. Lots of websites talk about designing for 1024x768, but that's only half the equation! There is no mention of browser/OS influences on the actual area you have to display the site/app. Any help on this would be greatly appreciated! Thanks. EDIT Another caveat to my line of thinking above is that different browsers actually take up different amounts of pixels based on the OS they're running on. For example, under WinXP IE8 takes up 142px on top of the screen (instead the aforementioned 120px for Win7) because the file menu shows up by default on XP while in Win7 the file menu is hidden by default. So it looks like on WinXP + IE8 the Web Safe Area would be a mere 572px (768px-142-30-24=572)

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• MySQL for Excel new features (1.2.0): Save and restore Edit sessions

  - by Javier Rivera

  Today we are going to talk about another new feature included in the latest MySQL for Excel release to date (1.2.0) which can be Installed directly from our MySQL Installer downloads page.Since the first release you were allowed to open a session to directly edit data from a MySQL table at Excel on a worksheet and see those changes reflected immediately on the database. You were also capable of opening multiple sessions to work with different tables at the same time (when they belong to the same schema). The problem was that if for any reason you were forced to close Excel or the Workbook you were working on, you had no way to save the state of those open sessions and to continue where you left off you needed to reopen them one by one. Well, that's no longer a problem since we are now introducing a new feature to save and restore active Edit sessions. All you need to do is in click the options button from the main MySQL for Excel panel:  And make sure the Edit Session Options (highlighted in yellow) are set correctly, specially that Restore saved Edit sessions is checked: Then just begin an Edit session like you would normally do, select the connection and schema on the main panel and then select table you want to edit data from and click over Edit MySQL Data. and just import the MySQL data into Excel:You can edit data like you always did with the previous version. To test the save and restore saved sessions functionality, first we need to save the workbook while at least one Edit session is opened and close the file.Then reopen the workbook. Depending on your version of Excel is where the next steps are going to differ:Excel 2013 extra step (first): In Excel 2013 you first need to open the workbook with saved edit sessions, then click the MySQL for Excel Icon on the the Data menu (notice how in this version, every time you open or create a new file the MySQL for Excel panel is closed in the new window). Please note that if you work on Excel 2013 with several workbooks with open edit sessions each at the same time, you'll need to repeat this step each time you open one of them: Following steps:  In Excel 2010 or previous, you just need to make sure the MySQL for Excel panel is already open at this point, if its not, please do the previous step specified above (Excel 2013 extra step). For Excel 2010 or older versions you will only need to do this previous step once.  When saved sessions are detected, you will be prompted what to do with those sessions, you can click Restore to continue working where you left off, click Discard to delete the saved sessions (All edit session information for this file will be deleted from your computer, so you will no longer be prompted the next time you open this same file) or click Nothing to continue without opening saved sessions (This will keep the saved edit sessions intact, to be prompted again about them the next time you open this workbook): And there you have it, now you will be able to save your Edit sessions, close your workbook or turn off your computer and you will still be able to reopen them in the future, to continue working right where you were. Today we talked about how you can save your active Edit sessions and restore them later, this is another feature included in the latest MySQL for Excel release (1.2.0). Please remember you can try this product and many others for free downloading the installer directly from our MySQL Installer downloads page.Happy editing !

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• Investigating on xVelocity (VertiPaq) column size

  - by Marco Russo (SQLBI)

    In January I published an article about how to optimize high cardinality columns in VertiPaq. In the meantime, VertiPaq has been rebranded to xVelocity: the official name is now “xVelocity in-memory analytics engine (VertiPaq)” but using xVelocity and VertiPaq when we talk about Analysis Services has the same meaning. In this post I’ll show how to investigate on columns size of an existing Tabular database so that you can find the most important columns to be optimized. A first approach can be looking in the DataDir of Analysis Services and look for the folder containing the database. Then, look for the biggest files in all subfolders and you will find the name of a file that contains the name of the most expensive column. However, this heuristic process is not very optimized. A better approach is using a DMV that provides the exact information. For example, by using the following query (open SSMS, open an MDX query on the database you are interested to and execute it) you will see all database objects sorted by used size in a descending way. SELECT * FROM $SYSTEM.DISCOVER_STORAGE_TABLE_COLUMN_SEGMENTS ORDER BY used_size DESC You can look at the first rows in order to understand what are the most expensive columns in your tabular model. The interesting data provided are: TABLE_ID: it is the name of the object – it can be also a dictionary or an index COLUMN_ID: it is the column name the object belongs to – you can also see ID_TO_POS and POS_TO_ID in case they refer to internal indexes RECORDS_COUNT: it is the number of rows in the column USED_SIZE: it is the used memory for the object By looking at the ration between USED_SIZE and RECORDS_COUNT you can understand what you can do in order to optimize your tabular model. Your options are: Remove the column. Yes, if it contains data you will never use in a query, simply remove the column from the tabular model Change granularity. If you are tracking time and you included milliseconds but seconds would be enough, round the data source column to the nearest second. If you have a floating point number but two decimals are good enough (i.e. the temperature), round the number to the nearest decimal is relevant to you. Split the column. Create two or more columns that have to be combined together in order to produce the original value. This technique is described in VertiPaq optimization article. Sort the table by that column. When you read the data source, you might consider sorting data by this column, so that the compression will be more efficient. However, this technique works better on columns that don’t have too many distinct values and you will probably move the problem to another column. Sorting data starting from the lower density columns (those with a few number of distinct values) and going to higher density columns (those with high cardinality) is the technique that provides the best compression ratio. After the optimization you should be able to reduce the used size and improve the count/size ration you measured before. If you are interested in a longer discussion about internal storage in VertiPaq and you want understand why this approach can save you space (and time), you can attend my 24 Hours of PASS session “VertiPaq Under the Hood” on March 21 at 08:00 GMT.

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• Profiling Silverlight Applications after installing Visual Studio 2010 Service Pack 1

  - by mbcrump

  Introduction Now that the dust has settled and everyone has downloaded and installed Visual Studio 2010 Service Pack 1, its time to talk about a new feature included that will help Silverlight Developers profile their applications. Let’s take a look at what the official documentation says about it: Performance Wizard for Silverlight – taken from VS2010 SP1 KB. Visual Studio 2010 SP1 enables you to tune the Silverlight application performance by profiling the code. A traditional code profiler cannot tune the rendering performance for Silverlight applications. Many higher-level profilers are added to Visual Studio 2010 SP1 so that you can better determine which parts of the application consume time. So, how do you do it? After you finish installing VS2010 SP1, make sure it took by going to Help –> About. You should see SP1Rel under Visual Studio 2010 as shown below. Now, that we have verified you are on the most current release, let’s load up a Silverlight Application. I’m going to take my hobby Silverlight project that I created a month or so ago. The reason that I’m picking this project is that I didn’t focus so much on performance as it was just built for fun and to see what I could do with Silverlight. I believe this makes the perfect application to profile.  After the project is loaded, click on Analyze then Launch Performance Wizard. Go ahead and click on CPU Sampling (recommended). You will notice that it ask which application to target. By Default, it will select the .Web project in an Silverlight Application. Go ahead and leave the default Web Project checked. We are going to leave the client as Internet Explorer. Now, go ahead and click finish. Now your Silverlight Application will launch. While your application is running, you will see the following inside of Visual Studio 2010. Here is where you will need to attach your Silverlight Application to the web application that is current being profiled. Simply click on the  Attach/Detach button below and find your application to attach to the profiler. In my case, I am using IE8 and could find it by the title. After you close your browser, you will notice it generated a report: These files will end with a .VSP If you click on the .VSP you will it generated the following report: We could turn off “Just My Code” but it may pick up things that we didn’t want to profile as shown below: One other feature to note is that you may want to export the data to a CSV or XML. You can do that by looking at the toolbar and clicking the button highlighted below. Conclusion The profiler for Silverlight is a great addition to an already great product. So before you ship a Silverlight Application run it through the profile and see what comes up. Since its included and free I can’t see a reason not to do this. Thanks again for reading and I hope you subscribe to my blog or follow me on Twitter for more Silverlight/WP7 fun.  Subscribe to my feed

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• Inside Red Gate - Exercising Externally

  - by simonc

  Over the next few weeks, we'll be performing experiments on SmartAssembly to confirm or refute various hypotheses we have about how people use the product, what is stopping them from using it to its full extent, and what we can change to make it more useful and easier to use. Some of these experiments can be done within the team, some within Red Gate, and some need to be done on external users. External testing Some external testing can be done by standard usability tests and surveys, however, there are some hypotheses that can only be tested by building a version of SmartAssembly with some things in the UI or implementation changed. We'll then be able to look at how the experimental build is used compared to the 'mainline' build, which forms our baseline or control group, and use this data to confirm or refute the relevant hypotheses. However, there are several issues we need to consider before running experiments using separate builds: Ideally, the user wouldn't know they're running an experimental SmartAssembly. We don't want users to use the experimental build like it's an experimental build, we want them to use it like it's the real mainline build. Only then will we get valid, useful, and informative data concerning our hypotheses. There's no point running the experiments if we can't find out what happens after the download. To confirm or refute some of our hypotheses, we need to find out how the tool is used once it is installed. Fortunately, we've applied feature usage reporting to the SmartAssembly codebase itself to provide us with that information. Of course, this then makes the experimental data conditional on the user agreeing to send that data back to us in the first place. Unfortunately, even though this does limit the amount of useful data we'll be getting back, and possibly skew the data, there's not much we can do about this; we don't collect feature usage data without the user's consent. Looks like we'll simply have to live with this. What if the user tries to buy the experiment? This is something that isn't really covered by the Lean Startup book; how do you support users who give you money for an experiment? If the experiment is a new feature, and the user buys a license for SmartAssembly based on that feature, then what do we do if we later decide to pivot & scrap that feature? We've either got to spend time and money bringing that feature up to production quality and into the mainline anyway, or we've got disgruntled customers. Either way is bad. Again, there's not really any good solution to this. Similarly, what if we've removed some features for an experiment and a potential new user downloads the experimental build? (As I said above, there's no indication the build is an experimental build, as we want to see what users really do with it). The crucial feature they need is missing, causing a bad trial experience, a lost potential customer, and a lost chance to help the customer with their problem. Again, this is something not really covered by the Lean Startup book, and something that doesn't have a good solution. So, some tricky issues there, not all of them with nice easy answers. Turns out the practicalities of running Lean Startup experiments are more complicated than they first seem! Cross posted from Simple Talk.

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• Obfuscation is not a panacea

  - by simonc

  So, you want to obfuscate your .NET application. My question to you is: Why? What are your aims when your obfuscate your application? To protect your IP & algorithms? Prevent crackers from breaking your licensing? Your boss says you need to? To give you a warm fuzzy feeling inside? Obfuscating code correctly can be tricky, it can break your app if applied incorrectly, it can cause problems down the line. Let me be clear - there are some very good reasons why you would want to obfuscate your .NET application. However, you shouldn't be obfuscating for the sake of obfuscating. Security through Obfuscation? Once your application has been installed on a user’s computer, you no longer control it. If they do not want to pay for your application, then nothing can stop them from cracking it, even if the time cost to them is much greater than the cost of actually paying for it. Some people will not pay for software, even if it takes them a month to crack a $30 app. And once it is cracked, there is nothing stopping them from putting the result up on the internet. There should be nothing suprising about this; there is no software protection available for general-purpose computers that cannot be cracked by a sufficiently determined attacker. Only by completely controlling the entire stack – software, hardware, and the internet connection, can you have even a chance to be uncrackable. And even then, someone somewhere will still have a go, and probably succeed. Even high-end cryptoprocessors have known vulnerabilities that can be exploited by someone with a scanning electron microscope and lots of free time. So, then, why use obfuscation? Well, the primary reason is to protect your IP. What obfuscation is very good at is hiding the overall structure of your program, so that it’s very hard to figure out what exactly the code is doing at any one time, what context it is running in, and how it fits in with the rest of the application; all of which you need to do to understand how the application operates. This is completely different to cracking an application, where you simply have to find a single toggle that determines whether the application is licensed or not, and flip it without the rest of the application noticing. However, again, there are limitations. An obfuscated application still has to run in the same way, and do the same thing, as the original unobfuscated application. This means that some of the protections applied to the obfuscated assembly have to be undone at runtime, else it would not run on the CLR and do the same thing. And, again, since we don’t control the environment the application is run on, there is nothing stopping a user from undoing those protections manually, and reversing some of the obfuscation. It’s a perpetual arms race, and it always will be. We have plenty of ideas lined about new protections, and the new protections added in SA 6.6 (method parent obfuscation and a new control flow obfuscation level) are specifically designed to be harder to reverse and reconstruct the original structure. So then, by all means, obfuscate your application if you want to protect the algorithms and what the application does. That’s what SmartAssembly is designed to do. But make sure you are clear what a .NET obfuscator can and cannot protect you against, and don’t expect your obfuscated application to be uncrackable. Someone, somewhere, will crack your application if they want to and they don’t have anything better to do with their time. The best we can do is dissuade the casual crackers and make it much more difficult for the serious ones. Cross posted from Simple Talk.

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• Drive

  - by erikanollwebb

  Picking up where we left off, let's summarize.  People have both intrinsic motivation and extrinsic motivation, and whether reward works depends a bit on what you are rewarding.  Rewards don't decreased intrinsic motivation provided you know what you are getting and why, and when you reward high performance.  But as anyone who has watched the great animation of Dan Pink's TED talk knows, even that doesn't tell the whole story.  Although people may not be less intrinsically motivated by rewards, the impact of rewards on actual performance is a really odd questions.  Larger rewards don't necessarily lead to better performance and in fact, some times lead to worse performance.  Pink argues that people are driven and engaged when they have autonomy, mastery and purpose.  If they can self-direct and can be good at what they do and have a sense of purpose for what they are doing, they show the highest engagement.   (Personally, I would add progress to the list.  My experience is that if you have autonomy, mastery and a sense of purpose but don't get a feeling that you are making any progress day to day, your level of engagement will drop rapidly.) So Pink is arguing if we could set up work so that people have a sense of purpose in what they do, have some autonomy and the ability to build mastery, you'll have better companies.  And that's probably true in a lot of ways, but there's a problem.  Sometimes, you have things you need to do but maybe you don't really want to do.  Or that you don't really see the point of.  Or that doesn't have a lot of value to you at the end of the day.  Then what does a company do?  Let me give you an example.  I've worked on some customer relationship management (CRM) tools over the years and done user research with sales people to try and understand their world.  And there's a funny thing about sales tools in CRM.  Sometimes what the company wants a sales person to do is at odds with what a sales person thinks is useful to them.  For example, companies would like to know who a sales person talked to at the company and the person level.  They'd like to know what they talked about, when, and whether the deals closed.  Those metrics would help you build a better sales force and understand what works and what does not.  But sales people see that as busy work that doesn't add any value to their ability to sell.  So you have a sales person who has a lot of autonomy, they like to do things that improve their ability to sell and they usually feel a sense of purpose--the group is trying to make a quota!  That quota will help the company succeed!  But then you have tasks that they don't think fit into that equation.  The company would like to know more about what makes them successful and get metrics on what they do and frankly, have a record of what they do in case they leave, but the sales person thinks it's a waste of time to put all that information into a sales application. They have drive, just not for all the things the company would like.   You could punish them for not entering the information, or you could try to reward them for doing it, but you still have an imperfect model of engagement.  Ideally, you'd like them to want to do it.  If they want to do it, if they are motivated to do it, then the company wins.  If *something* about it is rewarding to them, then they are more engaged and more likely to do it.  So the question becomes, how do you create that interest to do something?

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• Getting Started with Cloud Computing

  - by juanlarios

  You’ve likely heard about how Office 365 and Windows Intune are great applications to get you started with Cloud Computing. Many of you emailed me asking for more info on what Cloud Computing is, including the distinction between "Public Cloud" and "Private Cloud". I want to address these questions and help you get started. Let's begin with a brief set of definitions and some places to find more info; however, an excellent place where you can always learn more about Cloud Computing is the Microsoft Virtual Academy. Public Cloud computing means that the infrastructure to run and manage the applications users are taking advantage of is run by someone else and not you. In other words, you do not buy the hardware or software to run your email or other services being used in your organization – that is done by someone else. Users simply connect to these services from their computers and you pay a monthly subscription fee for each user that is taking advantage of the service. Examples of Public Cloud services include Office 365, Windows Intune, Microsoft Dynamics CRM Online, Hotmail, and others. Private Cloud computing generally means that the hardware and software to run services used by your organization is run on your premises, with the ability for business groups to self-provision the services they need based on rules established by the IT department. Generally, Private Cloud implementations today are found in larger organizations but they are also viable for small and medium-sized businesses since they generally allow an automation of services and reduction in IT workloads when properly implemented. Having the right management tools, like System Center 2012, to implement and operate Private Cloud is important in order to be successful. So – how do you get started? The first step is to determine what makes the most sense to your organization. The nice thing is that you do not need to pick Public or Private Cloud – you can use elements of both where it makes sense for your business – the choice is yours. When you are ready to try and purchase Public Cloud technologies, the Microsoft Volume Licensing web site is a good place to find links to each of the online services. In particular, if you are interested in a trial for each service, you can visit the following pages: Office 365, CRM Online, Windows Intune, and Windows Azure. For Private Cloud technologies, start with some of the courses on Microsoft Virtual Academy and then download and install the Microsoft Private Cloud technologies including Windows Server 2008 R2 Hyper-V and System Center 2012 in your own environment and take it for a spin. Also, keep up to date with the Canadian IT Pro blog to learn about events Microsoft is delivering such as the IT Virtualization Boot Camps and more to get you started with these technologies hands on. Finally, I want to ask for your help to allow the team at Microsoft to continue to provide you what you need. Twice a year through something we call "The Global Relationship Study" – they reach out and contact you to see how they're doing and what Microsoft could do better. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between March 5th and April 13th, please take a little time to tell them what you think. Cloud Computing Resources: Microsoft Server and Cloud Computing site – information on Microsoft's overall cloud strategy and products. Microsoft Virtual Academy – for free online training to help improve your IT skillset. Office 365 Trial/Info page – get more information or try it out for yourself. Office 365 Videos – see how businesses like yours have used Office 365 to transition to the cloud. Windows Intune Trial/Info – get more information or try it out for yourself. Microsoft Dynamics CRM Online page – information on trying and licensing Microsoft Dynamics CRM Online. Additional Resources You May Find Useful: Springboard Series Your destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows-based client infrastructure. TechNet Evaluation Center Try some of our latest Microsoft products for free, Like System Center 2012 Pre-Release Products, and evaluate them before you buy. AlignIT Manager Tech Talk Series A monthly streamed video series with a range of topics for both infrastructure and development managers. Ask questions and participate real-time or watch the on-demand recording. Tech·Days Online Discover what's next in technology and innovation with Tech·Days session recordings, hands-on labs and Tech·Days TV.

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• On a BPM Mission with Process Accelerators. Part 1: BPM as an ATV

  - by Cesare Rotundo

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Part 1: BPM as an ATV It’s always exciting to talk to customers that are in the middle of a BPM transformational journey. Their thirst for new processes to improve with BPM makes them explorers in a landscape of opportunities. They have discovered that with BPM the can “go places” they couldn’t reach before. In a way, learning how to generate value with BPM is like adopting a new mean of transportation. Apps are like regular cars: very efficient, but to be used on paved roads: the road/process has been traced, and there are fixed paths to follow to get from “opportunity to quote” or from “quote to cash”. Getting off the road is risky, and laying down new asphalt is slow and expensive. Custom development is like running: you can go virtually anywhere, following any path you like, yet it’s slow, and a lot of sweat. BPM allows you to go “off the beaten path” laid out by packaged apps, yet make fast progress compared to custom development. BPM is therefore more like an All-Terrain Vehicle (ATV): less efficient than a car, but much faster than running, with a powerful enough engine that can get you places. The similarities between BPM and ATVs don’t stop here: you must learn to ride it even if you already know how to drive a car; you can reach places but figuring out the path to your destination is harder. Ultimately, with BPM as with an ATV, you reach places that you thought you could never reach, and you discover new destinations that provide great benefit to you … and that you didn’t even know existed! That’s where the sense of accomplishment that we heard from our BPM customers comes from, as well as the desire to share their experience, or even, as in the case of a County, the willingness to contribute their BPM solutions to help other agencies that face the same challenges. The question we wanted to answer is how can we teach organizations to drive ATV/BPM, thus leading them to deeper success with BPM, while increasing their awareness of the potential for reaching new targets, and finally equip them with the right tools. Like with ATVs, getting from point A to point B is more of a work of art than cruising on the highway by car. There is a lot we can do: after all many sought after destinations are common: someone else has been on the same path before. If only you could learn from their experience …

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• Is Your Company Social on the Inside?

  - by Mike Stiles

  As we talk about the extension of social from an outbound-facing marketing tool to a platform that will reach across the entire enterprise, servicing multiple functions of that enterprise, it might be time to take a look at how social can be effectively employed for internal communications. Remember the printed company newsletter? Yeah, nobody reads it. Remember the emailed company newsletter? Yeah, nobody reads it. Why not? Shouldn’t your employees care about the company more than anything else in life and be voraciously hungry for any information related to it? The more realistic prospect is that a company’s employees don’t behave much differently at work where information is concerned than they do in their personal lives. They “tune in” to information that’s immediately relevant to them, that peaks their interest, and/or that’s presented in a visually engaging way. That currently makes an internal social platform the most ideal way to communicate within the organization. It not only facilitates more immediate, more targeted (and thus more relevant) messaging from the company out to employees, it sets a stage for employees to communicate with each other and efficiently get answers to questions from peers. It’s a collaboration tool on steroids. If you build such an internal social portal and you do it right, will employees use it? Considering social media has officially been declared more addictive than cigarettes, booze and sex…probably. But what does it mean to do an internal social platform “right”? The bar has been set pretty high. Your employees are used to Twitter and Facebook, and would roll their eyes at anything less simple or harder to navigate than those. All the Facebook best practices would apply to your internal social as well, including the importance of managing posting frequency, using photos and video, moderation & response, etc. And don’t worry, you won’t be the first to jump in. WPP's global digital agency Possible has its own social network called Colab. Nestle has “The Nest.” Red Robin’s got one. I myself got an in-depth look at McGraw-Hill’s internal social platform at Blogwell NYC. Some of these companies are building their own platforms, others are buying them off the shelf or customizing readymade solutions. But you won’t be the last either. Prescient Digital Media and the IABC learned 39% of companies don’t offer employees any social tools. Not a social network, not discussion forums, not even IM. And a great many continue to ban the use of Facebook and Twitter on the premises. That’s pretty astonishing since social has become as essential a modern day communications tool as the telephone. But such holdouts will pay a big price for being mired in fear while competitors exploit social connections unchallenged. Fish where the fish are. If social has become the way people communicate and take in information, let that be the way communication is trafficked in the organization.

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