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• Sporadic crash of master-slave MySQL replication process

  - by obarshay

  Hello, I was wondering if someone has experienced this and can perhaps provide some insight into this issue. We have a plan-vanilla MySQL master-slave replication set up. The tables are MyISAM and the master can get quite read/write active. We use the slave instance to perform full daily backups in order to avoid bringing down the master server. The backup process does the following: STOP SLAVE SQL_THREAD mysqlhotcopy all tables START SLAVE SQL_THREAD Every once in a while (once a month or so) the replication breaks with varying error messages indicating a corrupt query or log file. Here's one that happened last night: mysql> show slave status \G *************************** 1. row *************************** Slave_IO_State: Waiting for master to send event Master_Host: server8.propreports.com Master_User: nexus8 Master_Port: 3306 Connect_Retry: 60 Master_Log_File: bin.000045 Read_Master_Log_Pos: 581644327 Relay_Log_File: relay.000086 Relay_Log_Pos: 94131 Relay_Master_Log_File: bin.000045 Slave_IO_Running: Yes Slave_SQL_Running: No Replicate_Do_DB: Replicate_Ignore_DB: Replicate_Do_Table: Replicate_Ignore_Table: Replicate_Wild_Do_Table: Replicate_Wild_Ignore_Table: Last_Errno: 1064 Last_Error: Error 'You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '138070603'£' at line 1' on query. Default database: 'wtsdb'. Query: 'UPDATE fill SET clearing_fee='0.0E id='138070603'£' Skip_Counter: 0 Exec_Master_Log_Pos: 4164743 Relay_Log_Space: 577574251 Until_Condition: None Until_Log_File: Until_Log_Pos: 0 Master_SSL_Allowed: No Master_SSL_CA_File: Master_SSL_CA_Path: Master_SSL_Cert: Master_SSL_Cipher: Master_SSL_Key: Seconds_Behind_Master: NULL I follow the following procedure to recover from above error and resume replication: stop slave; change master to MASTER_LOG_POS = 4164743, MASTER_LOG_FILE = 'bin.000045'; start slave; We have multiple servers set up this way and they all sporadically stop replicating with a similar error. Any advice on how to resolve this would be greatly appreciated.

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• Justifiable Perks.

  - by Phil Factor

      I was once the director of a start-up IT Company, and had the task of recruiting a proportion of the management team. As my background was in IT management, I was rather more familiar with recruiting Geeks for technology jobs, but here, one of my early tasks was interviewing a Marketing Director.  The small group of financiers had suggested a rather strange Irishman called  Halleran.  From my background in City of London dealing-rooms, I was slightly unprepared for the experience of interviewing anyone wearing a pink suit. Many of my older City colleagues would have required resuscitation after seeing his white leather shoes. However, nobody will accuse me of prejudging an interviewee. After all, many Linux experts who I’ve come to rely on have appeared for interview dressed as hobbits. In fact, the interview went well, and we had even settled his salary.  I was somewhat unprepared for the coda.    ‘And I will need to be provided with a Ferrari  by the company.’    ‘Hmm. That seems reasonable.’    Initially, he looked startled, and then a slow smile of victory spread across his face.    ‘What colour would you like?’ I asked genially.    ‘It has to be red.’ He looked very earnest on this point.    ‘Fine. I have to go past Hamleys on the way home this evening, so I’ll pick one up then for you.’    ‘Er.. Hamley’s is a toyshop, not a Ferrari Dealership.’    I stared at him in bafflement for a few seconds. ‘You’re not seriously asking for a real Ferrari are you?’     ‘Well, yes. Not for my own sake, you understand. I’d much prefer a simple run-about, but my position demands it. How could I maintain the necessary status in the office without one? How could I do my job in marketing when my grey Datsun was all too visible in the car Park? It is a tool of the job.’    ‘Excuse me a moment, but I must confer with the MD’    I popped out to see Chris, the MD. ‘Chris, I’m interviewing a lunatic in a pink suit who is trying to demand that a Ferrari is a precondition of his employment. I tried the ‘misunderstanding trick’ but it didn’t faze him.’     ‘Sorry, Phil, but we’ve got to hire him. The VCs insist on it. You’ve got to think of something that doesn’t involve committing to the purchase of a Ferrari. Current funding barely covers the rent for the building.’    ‘OK boss. Leave it to me.’    On return, I slapped O’Halleran’s file on the table with a genial, paternalistic smile. ‘Of course you should have a Ferrari. The only trouble is that it will require a justification document that can be presented to the board. I’m sure you’ll have no problem in preparing this document in the required format.’ The initial look of despair was quickly followed by a bland look of acquiescence. He had, earlier in the interview, argued with great eloquence his skill in preparing the tiresome documents that underpin the essential corporate and government deals that were vital to the success of this new enterprise. The justification of a Ferrari should be a doddle.     After the interview, Chris nervously asked how I’d fared.     ‘I think it is all solved.’    ‘… without promising a Ferrari, I hope.’    ‘Well, I did actually; on condition he justified it in writing.’    Chris issued a stream of invective. The strain of juggling the resources in an underfunded startup was beginning to show.    ‘Don’t worry. In the unlikely event of him coming back with the required document, I’ll give him mine.’    ‘Yours?’ He strode over to the window to stare down at the car park.    He needn’t have worried: I knew that his breed of marketing man could more easily lay an ostrich egg than to prepare a decent justification document. My Ferrari is still there at the back of my garage. Few know of the Ferrari cultivator, a simple inexpensive motorized device designed for the subsistence farmers of southern Italy. It is the very devil to start, but it creates a perfect tilth for the seedbed.

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• SQL Server transaction log backups,

  - by krimerd

  Hi there, I have a question regarding the transaction log backups in sql server 2008. I am currently taking full backups once a week (Sunday) and transaction log backups daily. I put full backup in folder1 on Sunday and then on Monday I also put the 1st transaction log backup in the same folder. On tuesday, before I take the 2nd transaction log backup I move the first transaction log backup from folder1 an put it into folder2 and then I take the 2nd transaction log backup and put it in the folder1. Same thing on Wed, Thurs and so on. Basicaly in folder1 I always have the latest full backup and the latest transaction log backup while the other transaction log backups are in folder2. My questions is, when sql server is about to take, lets say 4th (Thursday) transaction log backup, does it look for the previous transac log backups (1st, 2nd, and 3rd) so that this new backup will only include the transactions from the last backup or it has some other way of knowing whether there are other transac log backups. Basically, I am asking this because all my transaction log backups seem to be about the same size and I thought that their size will depend on the amount of transactions since the last transaction log backup. Can anyone please explain if my assumptions are right? Thanks...

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• Cooling for a small server room

  - by John Zwinck

  I have a server room about 12 feet square with an unfinished ceiling (exposed ducts and wiring). It houses a few servers (about ten, 1U and 2U) and some networking gear (four 1U switches, three routers, three modems, two cable boxes). With the door closed, it runs around 80 degrees Fahrenheit with half the servers turned on. When I turned on all the servers it reached 86 before I chickened out and propped the door open. The room is adjacent to air-conditioned office space, but does not itself have dedicated air conditioning. The ventilation for this room seems to be limited to one duct coming in at ceiling level, with a powered fan to draw air in, and one duct at ceiling level to allow air to flow out (it seems like it may just go into the drop ceiling cavity in the adjacent room). The adjacent office space stays fairly cool, but I'd prefer not to leave the door propped open all the time. There is both 110v and 208v service in the room, and plenty of power available. But there are no windows, and no floor drains (in a pinch we might be able to run a condensation hose through a small hole we'd drill in the wall to a nearby sink area, but only if absolutely necessary). I've considered portable A/C units, but I'm not sure on sizing and a lot less sure how we would run the exhaust hose(s). I suppose we could point one at the existing room exhaust duct (air return), but substantially modifying the duct is probably a no-no. I've also considered installing a fan box in the door of the room, but I'm concerned that this will only drop the temperature a little. Even right now, with all the equipment on, the room is at 83 degrees with the door open. And the main building A/C turns off daily at 6 PM to conserve energy, so the adjacent room temperature rises at night. How would you cool this room? Let's say the goal is to bring the temperature with everything running from a steady state of around 90 degrees down to 75 (equivalently, to offset the heat produced by ten 1U servers).

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• 2D Selective Gaussian Blur

  - by Joshua Thomas

  I am attempting to use Gaussian blur on a 2D platform game, selectively blurring specific types of platforms with different amounts. I am currently just messing around with simple test code, trying to get it to work correctly. What I need to eventually do is create three separate render targets, leave one normal, blur one slightly, and blur the last heavily, then recombine on the screen. Where I am now is I have successfully drawn into a new render target and performed the gaussian blur on it, but when I draw it back to the screen everything is purple aside from the platforms I drew to the target. This is my .fx file: #define RADIUS 7 #define KERNEL_SIZE (RADIUS * 2 + 1) //----------------------------------------------------------------------------- // Globals. //----------------------------------------------------------------------------- float weights[KERNEL_SIZE]; float2 offsets[KERNEL_SIZE]; //----------------------------------------------------------------------------- // Textures. //----------------------------------------------------------------------------- texture colorMapTexture; sampler2D colorMap = sampler_state { Texture = <colorMapTexture>; MipFilter = Linear; MinFilter = Linear; MagFilter = Linear; }; //----------------------------------------------------------------------------- // Pixel Shaders. //----------------------------------------------------------------------------- float4 PS_GaussianBlur(float2 texCoord : TEXCOORD) : COLOR0 { float4 color = float4(0.0f, 0.0f, 0.0f, 0.0f); for (int i = 0; i < KERNEL_SIZE; ++i) color += tex2D(colorMap, texCoord + offsets[i]) * weights[i]; return color; } //----------------------------------------------------------------------------- // Techniques. //----------------------------------------------------------------------------- technique GaussianBlur { pass { PixelShader = compile ps_2_0 PS_GaussianBlur(); } } This is the code I'm using for the gaussian blur: public Texture2D PerformGaussianBlur(Texture2D srcTexture, RenderTarget2D renderTarget1, RenderTarget2D renderTarget2, SpriteBatch spriteBatch) { if (effect == null) throw new InvalidOperationException("GaussianBlur.fx effect not loaded."); Texture2D outputTexture = null; Rectangle srcRect = new Rectangle(0, 0, srcTexture.Width, srcTexture.Height); Rectangle destRect1 = new Rectangle(0, 0, renderTarget1.Width, renderTarget1.Height); Rectangle destRect2 = new Rectangle(0, 0, renderTarget2.Width, renderTarget2.Height); // Perform horizontal Gaussian blur. game.GraphicsDevice.SetRenderTarget(renderTarget1); effect.CurrentTechnique = effect.Techniques["GaussianBlur"]; effect.Parameters["weights"].SetValue(kernel); effect.Parameters["colorMapTexture"].SetValue(srcTexture); effect.Parameters["offsets"].SetValue(offsetsHoriz); spriteBatch.Begin(0, BlendState.Opaque, null, null, null, effect); spriteBatch.Draw(srcTexture, destRect1, Color.White); spriteBatch.End(); // Perform vertical Gaussian blur. game.GraphicsDevice.SetRenderTarget(renderTarget2); outputTexture = (Texture2D)renderTarget1; effect.Parameters["colorMapTexture"].SetValue(outputTexture); effect.Parameters["offsets"].SetValue(offsetsVert); spriteBatch.Begin(0, BlendState.Opaque, null, null, null, effect); spriteBatch.Draw(outputTexture, destRect2, Color.White); spriteBatch.End(); // Return the Gaussian blurred texture. game.GraphicsDevice.SetRenderTarget(null); outputTexture = (Texture2D)renderTarget2; return outputTexture; } And this is the draw method affected: public void Draw(SpriteBatch spriteBatch) { device.SetRenderTarget(maxBlur); spriteBatch.Begin(); foreach (Brick brick in blueBricks) brick.Draw(spriteBatch); spriteBatch.End(); blue = gBlur.PerformGaussianBlur((Texture2D) maxBlur, helperTarget, maxBlur, spriteBatch); spriteBatch.Begin(); device.SetRenderTarget(null); foreach (Brick brick in redBricks) brick.Draw(spriteBatch); foreach (Brick brick in greenBricks) brick.Draw(spriteBatch); spriteBatch.Draw(blue, new Rectangle(0, 0, blue.Width, blue.Height), Color.White); foreach (Brick brick in purpleBricks) brick.Draw(spriteBatch); spriteBatch.End(); } I'm sorry about the massive brick of text and images(or not....new user, I tried, it said no), but I wanted to get my problem across clearly as I have been searching for an answer to this for quite a while now. As a side note, I have seen the bloom sample. Very well commented, but overly complicated since it deals in 3D; I was unable to take what I needed to learn form it. Thanks for any and all help.

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• How expensive to run PC 24/7 or how to figure out how to determine it?

  - by jasondavis

  I realize this question is difficult to answer as it would be different based on users location, what there PC is doing and what hardware it consist of, along with other factors but I am hoping someone could give me a very rough estimate. I have always ran many PC's in my home 24/7 and I am just now looking at it from a money/cost of electric point of view. 1) I live in Central Florida. Can anyone guesstomate/estimate the avaerage monthly or daily cost of running your average PC? Intel quad core processor, 1 SSD drive for OS and programs and 4-5 1-2 TB hard drives in a RAID setup for data. 750watt PSU. What would your guess be? 2) Also is there an accurate way to figure this out (non-super technical and confusing to a non-math person please) Also I have seen those kill-a-watt devices, do they figure this kind of stuff out for you? 3) Does a larger PSU make your PC consume more power? Thanks for any help, you can most likely tell I am somewhat lost about this!

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• Web hosting for multiple web sites providing system isolation

  - by Justin

  We have a small number of projects where we expect the client will not be maintaining the installed versions of applications we install to power the site (such as Drupal). Given that an important part of security is keeping things updated, we don't want to host these projects on our Plesk-powered dedicated servers that currently host lots of our other client's websites. Our goal is to find a host where we can deploy isolated instances (be these slices, virtual servers, grid servers, etc) for each individual (or groups of 2-3) web sites as we need them. These instances would be completely separate, so that if one web site were hacked it would not impact any other site. Typical hosting requirements: Linux Apache PHP 5 MySQL Supports Drupal Ability to setup a cron task (but we don't need SSH access) Daily backups Virtualized/cloud hosting (we want to avoid shared) Pricing per site is around $25/month OS is patched automatically Some options we have considered but won't work: MediaTemple: Two major data center-wide security incidents and recent downtime foster doubt about this host's technical ability. Slicehost: This would require us to manage the entire server, which we don't want to do. Rackspace Cloud Sites (formerly Mosso): No backup options. Do you have any recommended hosting options for given these requirements?

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• How to configure VirtualBox server for performance at home

  - by BluJai

  I currently have two physical Ubuntu Server 10.10 servers at home: one serves as our firewall/router/DHCP/VPN server and the other performs double-duty as a file server and a VirtualBox host for an Ubuntu Desktop 10.10 machine which I use from remote connections (via NoMachine) for many thin-client purposes which are irrelevant to my question. What I'd like to accomplish is to consolidate the two physical machines into one which is a dedicated VirtualBox host (most likely running Ubuntu Server 10.10). Note that I'd like to stick with VirtualBox (if possible) because I'm most comfortable with it and use it on a daily basis at both home and work. Specifically, I plan to have one VM set up as file server, another as the firewall/router/DHCP/VPN (or possibly split those a bit) and a third, which is the only current VM (already VirtualBox), which is the thin-client host. My question comes down to performance and/or recommendations about the file server VM. The file server hosts about 6 terabytes of data across 4 drives. What I'd like to do is use raw disk access from the VM directly to the existing disks. However, I'm curious what performance advantage/disadvantage that would have as compared to using shared folders from the VM host and basically just have the whole drive served as a shared folder to the VM which would then serve it to the other machines on the network. I don't know if virtual disks would even work in this scenario and I certainly wouldn't want a drive to be filled with just a single file which is 1.5 TB (disk image). To add understanding of context, but not to get additional advice, I want to virtualize these machines because I intend to regularly use the snapshot capabilities of VirtualBox for the system disks (which will be virtual drives) of the VMs and I have some physical space/power needs to address (as I mentioned, this is at home).

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• Windows XP dual screen problems, user account related

  - by Chris

  I have had this issue with a few laptops now and it looks like it is some sort of user account problem. Specifics of the system are: Dell Laptop Windows XP Pro SP3 Non-domain member computer DLP Projector connected to laptop via VGA I use this setup almost daily to do presentations, always the mirrored display mode where I can see on the laptop monitor the same thing that is displayed on the projector. Today, when I boot up, I get the mirrored display at the login screen, but after I log in, it switches to Extended Desktop (like two desktops side-by-side). Fn+F8 just cycles through all the normal settings except the mirrored display. I created a new user account on the computer and it performs normally. Mirrored display works as normal. I have run into this about 4 times now and it always can be solved by creating a new user account on the computer, and then all is well. I would like to either: 1. Find a way to reset the customized settings for a specific user account which would hopefully make this go away, or 2. Find the specific setting that causes this so that I can easily fix it when the problem comes up. Creating new user accounts is kind of a pain and a easy fix must be out there somewhere.

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• Brick-level backup and restore with exchange 2007

  - by V. Romanov

  In the company I'm working for, we use exchange 2007 and backup it using netbackup. The backup is a daily complete backup of the information store and the direct corollary of this is that restores are hell. We need to restore the entire information store (over 80 gb), somehow merge it back with the original store, which causes problems. Alternatively, we tried using QUEST software to emulate exchange and restore mails from the emulation. However, this proved unreliable. The main problem with this entire situation is that we have to restore the whole information store and walk it through the restore process manually, and its quite absurd to be forced spend more than a day restoring even one erased email. (we have erased mail retention, but sometimes we need to restore older mail). in comparison, back in the day of XCH2003 and backupexec 12, we had complete brick level backup and restore at the push of a button. I've spoken to one of our chief sysadmins who claimed that the official response from microsoft to this issue was - "sorry guys, no brick level backup in XCH2007" which sounds ridiculous to me. Can someone shed some light on the situation? How do you backup your exchange2007 stores? Can you restore a single email quickly? A mailbox, perhaps?

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• Safe place to put an executable file on Windows 7 (and Windows XP)

  - by Ricket

  I'm working on a tweak to our logon script which will copy an executable file to the local hard drive and then, using the schtasks command, schedule a task to run that executable daily. It's a standalone executable file, and when run it creates a folder in the working directory (which would be the same directory as the executable in this case). In Windows XP, of course, it can be put anywhere - I'd probably just throw it in C:\SomeRandomFolder and let it be. But this logon script also runs on Windows 7 64-bit machines, and those are trickier with UAC and all that. The user is a local administrator but UAC is enabled, so I'm pretty sure that the executable would be blocked from copying to a location like C:\ or C:\Program Files (since those seem to be at least mildly protected by UAC). The scheduled task needs to run under the user's profile, so I can't just run it with SYSTEM and ignore the UAC boundaries; I need to find a path which the user can copy into. Where can I copy this standalone executable file, so that the copy operation succeeds without a UAC prompt on Windows 7, the path is either common to both WinXP and Win7 or uses environment variables, and the scheduled task running with user permissions is able to launch the executable?

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• How to configure VirtualBox server for performance at home

  - by BluJai

  I currently have two physical Ubuntu Server 10.10 servers at home: one serves as our firewall/router/DHCP/VPN server and the other performs double-duty as a file server and a VirtualBox host for an Ubuntu Desktop 10.10 machine which I use from remote connections (via NoMachine) for many thin-client purposes which are irrelevant to my question. What I'd like to accomplish is to consolidate the two physical machines into one which is a dedicated VirtualBox host (most likely running Ubuntu Server 10.10). Note that I'd like to stick with VirtualBox (if possible) because I'm most comfortable with it and use it on a daily basis at both home and work. Specifically, I plan to have one VM set up as file server, another as the firewall/router/DHCP/VPN (or possibly split those a bit) and a third, which is the only current VM (already VirtualBox), which is the thin-client host. My question comes down to performance and/or recommendations about the file server VM. The file server hosts about 6 terabytes of data across 4 drives. What I'd like to do is use raw disk access from the VM directly to the existing disks. However, I'm curious what performance advantage/disadvantage that would have as compared to using shared folders from the VM host and basically just have the whole drive served as a shared folder to the VM which would then serve it to the other machines on the network. I don't know if virtual disks would even work in this scenario and I certainly wouldn't want a drive to be filled with just a single file which is 1.5 TB (disk image). To add understanding of context, but not to get additional advice, I want to virtualize these machines because I intend to regularly use the snapshot capabilities of VirtualBox for the system disks (which will be virtual drives) of the VMs and I have some physical space/power needs to address (as I mentioned, this is at home).

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• How to stop Cron from sending messages about errors

  - by Beck

  I have this strange mails comming from cron: Return-Path: <[email protected]> Delivered-To: [email protected] Received: by domain.com (Postfix, from userid 0) id 6F944264D0; Mon, 10 Jan 2011 10:35:01 +0000 (UTC) From: [email protected] (Cron Daemon) To: [email protected] Subject: Cron <root@domain> lynx -dump http://www.domain.com/cron/realqueue Content-Type: text/plain; charset=ANSI_X3.4-1968 X-Cron-Env: <SHELL=/bin/sh> X-Cron-Env: <PATH=/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin> X-Cron-Env: <HOME=/root> X-Cron-Env: <LOGNAME=root> Message-Id: <[email protected]> Date: Mon, 10 Jan 2011 10:35:01 +0000 (UTC) /bin/sh: lynx: not found I have this cron settings in crontab file: SHELL=/bin/sh PATH=/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin */5 * * * * lynx -dump http://www.domain.com/cron/realqueue 17 * * * * root cd / && run-parts --report /etc/cron.hourly 25 6 * * * root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily ) 47 6 * * 7 root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.weekly ) 52 6 1 * * root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.monthly ) Lynx is installed on my Ubuntu as well. Ofc in place of domain.com is my domain, just replaced. Thanks ;)

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• Running git-svn with cron results in garbage in .git

  - by Paul

  I've setup a git-svn repo with cron to fetch from the svn repo daily. I have a script to do the fetching, and this is what is invoked by cron. Everything is fine with the repo, and the script works fine when executed manually. However, when it runs under cron, empty files get dropped into the .git directory. The files have names that look like they are some base64 output, e.g. juTrvjP6m8 and kcKf3hu3b4. Two of these files show up for every cron run. I thought these might be commit hashes, but they're not, git-show says it's an unknown revision. I set-up the repo as follows: git svn init http://svn.ip.addr/repo git svn fetch svn-remote My script looks like this: cd /gitsvn/dir git svn fetch svn-remote git svn push pub The last line pushes the repo to a separate (bare) public repo from which others can clone. I'm piping the output from the cron job to a file, which looks like this: fatal: unable to run 'git-svn' Counting objects: 21, done. Delta compression using up to 2 threads. Compressing objects: 100% (10/10), done. Writing objects: 100% (11/11), 59.08 KiB, done. Total 11 (delta 8), reused 0 (delta 0) To /gitpub/repo.git 360faf5..a153b0d trunk -> trunk The line "fatal: unable to run 'git-svn'" is alarming, but the fetch seems to go ahead anyway. Any suggestions? Where are these empty garbage files coming from, and how to stop them? Am I in for bigger problems in the future? BTW, I'm using git 1.6.3.3.

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• PeopleSoft at Alliance 2012 Executive Forum

  - by John Webb

  Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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• JVM system time runs faster than HP UNIX OS system time

  - by winston

  Hello I have the following output from a simple debug jsp: Weblogic Startup Since: Friday, October 19, 2012, 08:36:12 AM Database Current Time: Wednesday, December 12, 2012, 11:43:44 AM Weblogic JVM Current Time: Wednesday, December 12, 2012, 11:45:38 AM Line 1 was a recorded variable during WebLogic webapp startup. Line 2 was output from database query select sysdate from dual; Line 3 was output from java code new Date() I have checked from shell date command that line 2 output conforms with OS time. The output of line 3 was mysterious. I don't know how it comes from Java VM. On another machine with same setting, the same jsp output like this: Weblogic Startup Since: Tuesday, December 11, 2012, 02:29:06 PM Database Current Time: Wednesday, December 12, 2012, 11:51:48 AM Weblogic JVM Current Time: Wednesday, December 12, 2012, 11:51:50 AM Another machine: Weblogic Startup Since: Monday, December 10, 2012, 05:00:34 PM Database Current Time: Wednesday, December 12, 2012, 11:52:03 AM Weblogic JVM Current Time: Wednesday, December 12, 2012, 11:52:07 AM Findings: the pattern shows that the longer Weblogic startup, the larger the discrepancy of OS time with JVM time. Anybody could help on HP JVM? On HP UNIX, NTP was done daily. Anyway here comes the server versions: HP-UX machinex B.11.31 U ia64 2426956366 unlimited-user license java version "1.6.0.04" Java(TM) SE Runtime Environment (build 1.6.0.04-jinteg_28_apr_2009_04_46-b00) Java HotSpot(TM) Server VM (build 11.3-b02-jre1.6.0.04-rc2, mixed mode) WebLogic Server Version: 10.3.2.0 Java properties java.runtime.name=Java(TM) SE Runtime Environment java.runtime.version=1.6.0.04-jinteg_28_apr_2009_04_46-b00 java.vendor=Hewlett-Packard Co. java.vendor.url=http\://www.hp.com/go/Java java.version=1.6.0.04 java.vm.name=Java HotSpot(TM) 64-Bit Server VM java.vm.info=mixed mode java.vm.specification.vendor=Sun Microsystems Inc. java.vm.vendor="Hewlett-Packard Company" sun.arch.data.model=64 sun.cpu.endian=big sun.cpu.isalist=ia64r0 sun.io.unicode.encoding=UnicodeBig sun.java.launcher=SUN_STANDARD sun.jnu.encoding=8859_1 sun.management.compiler=HotSpot 64-Bit Server Compiler sun.os.patch.level=unknown os.name=HP-UX os.version=B.11.31

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• ADO 2.8, VMWare and SQL Server - sudden bulk dropped connections

  - by CodeByMoonlight

  We have an overworked server currently running a single SQL Server 2000 instance on physical hardware, and about 40 different apps interact with it on a daily basis. Last year, the RAID controller failed and we had no spare, so IT Support hurriedly migrated it overnight to a copy running on a VMWare Server. While it was on that server everything ran much quicker due to it being a big improvement in spec. However, the biggest app using it had occasional serious errors which never occurred on physical hardware. Specifically, several times a week it would disconnect batches of users - anywhere from just ten to hundreds at once, and all at the same time. It didn't affect any particular users or PCs or offices - all were affected equally. The only common thing was the app, which is a VB6 app using ADO 2.8 to connect. The other apps connecting to that virtualised instance of SQL Server seemingly had no problems, although they were (and are) responsible for only a tiny fraction of the work involving this server. The upshot is that after about two weeks of loving the speed and hating the random mass disconnections (which we were never able to find a cause for), we sadly took the decision to return to physical hardware and the disconnections vanished. Now we've reached the point where the old server just can't handle all that's being asked of it, and we're intending to migrate everything to 2 or more other servers. The snag is that there's a good chance they'll have to be virtual ones again. Given what happened last time, I'm trying to find out what possible reasons there could be for these mass disconnections. We were running VMWare ESX, but the network is Novell-based. Also, the server had a linked server setup to connect to an Informix server using a known-to-be-buggy ODBC driver, and this is used throughout the day. Any ideas on the cause(s)?

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• How to use Zune software to listen to podcasts with generic MP3 player?

  - by Bevan

  I listen to a bunch of podcasts - a great way to fill the otherwise mindless space of a daily commute. My MP3 player is a Transonic brand, appears on my computer as a generic storage device. I've been using iTunes to download the podcasts, and manually moving the files out of the disk folder onto my player, but this is pretty tedious. iTunes also fails to recognise that the files are gone and leaves them in the list. (Actually, iTunes for windows is pretty much a dog, but that's a different rant.) The Zune software is 99% of what I want in a podcast downloader - performs well, looks nice, downloads reliably and so on. Some features - like only downloading the next five unheard episodes of a podcast - are superb. However, if I manually move the files across to the MP3 player, the Zune software concludes that the file has never been downloaded, and downloads it again. This leads me to my question: What is a good way to use the Zune software to download podcasts for listening on a generic MP3 player? Are there any addons for the Zune software to make this easier? Registry hacks? Can I configure the Zune software to not download the same episode multiple times? Is there a way for the Zune software to populate my MP3 player directly, instead of having to copy files?

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• Robocopy failure with Windows Server 2008 Scheduled Task

  - by CC

  So I have a batch script for robocopy. Running this from the command line does exactly what I want. robocopy "D:\SQL Backup" \\server1\Backup$\daily /mir /s /copyall /log:\\lmcrfs4g\NavBackup$\robocopyLog.txt /np Then I create a Scheduled Task in Windows Server 2008. If I set up the task to use my Domain Admin account, great. But I'm trying to get it to run as a separate domain account for Scheduled Tasks. If I use that account, folders get created, but files aren't copied. I get the following error: 2011/02/17 15:41:48 ERROR 1307 (0x0000051B) Copying NTFS Security to Destination Directory D:\SQL Backup\folder\ This security ID may not be assigned as the owner of this object. I've verified my domain\Scheduled Tasks account has Full Control NTFS permissions on both the source and destination, and the Full Control Sharing on my hidden \server1\backup$ share. Just for giggles, I've tried adding the domain account to the local Administrators group on both servers. This works fine, but that seems like a lot of privileges just to copy files. Any ideas on what I'm missing?

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• Representing server state with a metric

  - by Sal

  I'm using Microsoft's Performance Monitor to dump logs of RAM, CPU, network, and disk usage from multiple servers. I'd like to get a single metric that captures the state of a given variable to a good extent. For instance, disk usage is pretty stable, so if I take a single reading that says I have 50% remaining disk space, that reading will give me an accurate measure for the day. (The servers aren't doing heavy IO writing.) However, the tricky part here is monitoring CPU and network usage. The logs currently dump the % CPU usage every ten seconds. If I take a straight average of the numbers, it may not represent reality, as % CPU will be much lower during the night than day. (We host websites that sell appliance items.) I'd like to get an average over a span during peak hours (about 5 hours in the day) and present a daily peak hour metric. Of course, there are most likely some readings that will come in as overly spiked (if multiple users pinged the server at once) or no use (a momentary idle state). Is there a standard distribution/test industries use in these situation?

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• How to tell which process is hogging my CPU when they don't add up to 100%?

  - by endolith

  Ubuntu's System Monitor applet shows 100% CPU usage continuously. If I click it, the resources tab shows it at 100% continuously, too. If I go to processes, though, to find out which process is the culprit, there is nothing above 10%. If I run top there is nothing above 10%. The individual processes do not add up to 100%. I try killing lots of processes, but the overall usage continues to be 100%. How can I find out what's hogging the CPU? This is an unusual situation on a computer I use daily, which is never anywhere near 100% CPU unless I'm doing something that requires it (like loading 32 Firefox tabs), after which it goes back to a normal idle level. It's not a new install or anything. There is no reason the processor should be maxed out. I'm not sure when it started or if I changed something that caused it to happen. Normally I would use top or System Monitor and find the process that had gone out of control, but I can't find anything with those tools this time. It persists after reboots and everything. And the processor is obviously hot, so it's not an erroneous reading. Update: I tried killing every process, one at a time, until the problem went away, and killing vino-server finally fixed it, even though that process never went above 5%. I had enabled Remote Desktop a few days ago (and have obviously now disabled it). But the question remains: How did a single process manage to use 100% CPU while top only showed that process at 5%? How do I identify culprits like this in the future? Looks like I'm not the only one who's had this problem: Still a problem in both jaunty & karmic. Interestingly, both System Monitor & htop do not show the sum of individual processes being anywhere near 100% cpu.

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• Google Chrome sync: limit for bookmarks & extensions?

  - by Lyubomyr Shaydariv

  Actually, Chrome is my favorite web-browser, and one of its most powerful features is synchronizing the actual data into a Google account. For the last years I gained a lot of bookmarks and from time to time browse the extensions gallery to find new valuable ones. Really, synchronizing between my work and home PC's freed me from manual sync. And for the recent months I experience strange glitches. I guess it may be caused by a lot of stored bookmarks (potentially about 3K [in estimate], but please don't ask why :)) and extensions (about 130 installed but only 10-15 daily used). I can mention the following strange things: Recently added bookmarks sometimes are not synchronized (e.g. I put a bookmark at work, but it's not guaranteed I can see it that evening), despite about:sync indicates a good sync process. Sometimes recently modified bookmarks appear in either (let's call) last at home or last at work bookmark folders. Sometimes bookmarks are not synced at all. (Moreover, Chromium versions may even crash) Extensions are not synced now at all. Perhaps, there's another reason, but Google Mail Checker and Google Reader Notifier do not show indicators of incoming e-mails and news. ... I'm not sure but it looks like I might exceed Chrome internal sync limits... Is it right? Are there any workarounds, or should I make a massive bookmarks/extensions cleanup (I really don't want it :()? I mostly use Google Chrome Canary builds, and the my current one is 12.0.732.0. Thanks in advance. Update #1 (2001-04-19): I removed about 50 extensions that I'm not interested in (or that I consider as trash), and gained pretty some results: The extensions count is below 100 (exactly 97); The chrome://extensions page does not get slow (or even frozen) any more on enabling/disabling/uninstalling extensions; The extensions are seem to be synchronized now again.

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• Defining Your Online Segmentation and Targeting Strategy

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A lot of times, companies will put online segmentation and targeting on the back burner because they don’t know where to start. Often, I’ve heard web managers say that their segments aren’t well understood yet, so they can’t really deliver personalized online experiences that are meaningful. This lack of complete understanding means that they don't really bother to try. But, I don’t think you necessarily need to have an elaborate segmentation and targeting strategy already in place to start delivering a more relevant online customer experience. Sometimes it helps to think of how segmentation and targeting might solve some of the challenges your sites visitors are currently experiencing on your web presence, rather than doing nothing and waiting until a fully baked segmentation strategy lands in your inbox.  For example, perhaps you have a broad and varied service offering that makes it difficult for site visitors to easily find the solutions that are most relevant for them.  How can segmentation and targeting help solve this problem?  Or maybe it’s like the airline I described in Monday’s post where the special deals featured on the home page are only relevant to site visitors from a couple of cities.  Couldn’t segmentation and targeting help them to highlight offers on their home page that are relevant to a larger share of their site visitors? Your early segmentation and targeting efforts do not need to be complicated.  There are simple ways to start delivering a more relevant online customer experience, even if you’re dealing with anonymous site visitors.  These include targeting content to site visitors based on: Referral: Deliver targeted content to your site visitors that is based on where they came from or the search term they used to find your site Behavior:  Deliver content to your site visitors that is related or similar to content they’ve clicked on already Location:  Deliver content your site visitors that is most relevant for their geographic location (this would solve that pesky airline home page problem described above) So as you can see, there really are some very simple ways in which you can start improving your online customer experience using very basic segmentation and targeting methods.  One thing to keep in mind as you start to define you segmentation and targeting strategy is that there are many different types of attributes or combinations of attributes upon which you can base your segmentation and targeting strategy.  In addition to referral, behavior and location, other attributes that you should consider are: Profile Information:  What profile information do you know about this customer already?  Perhaps they provided some information on their interests and preferences when they first registered with your site. Time:  What time is it and how does that impact what my site visitors are looking for or trying to do? Demographics: What are my site visitors’ ages, incomes or ethnicities? Which attributes you select to include in your segmentation strategy will depend on your unique business needs and objectives.  Attributes such as behavior or referral may not be the most important targeting criteria depending on your situation. For example, if you’re a newspaper you might know that certain visitors are sports fans based on their profile information.  You can create a segment for sports fans and target sports related content to that segment of your readership online.  Or perhaps, a reader is browsing stories that are related to politics; you can use that visitor’s behavior to assign him or her to a segment for those interested in politics. From there you can recommend more stories to that visitor based on their interest in politics. For an airline, the visitor’s location may be a more important attribute. By detecting the visitor’s location, you can assign them to an appropriate segment and then target special flights and offers to them based on their likely departure airport. As you can see, there are many practical ways that you can start improving the experience your customers receive on your web presence using fairly basic segmentation and targeting techniques. If you want to learn more about segmentation and targeting using Oracle’s web experience management solution, check out this helpful video that demonstrates these powerful capabilities in Oracle WebCenter Sites. ***** On Demand Webcast Featuring Brian Solis of Altimeter Group Trends such as the mobile web, social media, gamification and real-time are changing customer behavior and expectations. In this new environment, many businesses will struggle. Some will fall by the wayside, while others learn to adapt and thrive. Watch this on demand webcast with Altimeter Group digital analyst and author, Brian Solis, and discover what your organization needs to know about how to compete in the new era of Digital Darwinism. View now.

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• Deep in the Heart of Texas

  - by Applications User Experience

  Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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• Advanced Linux file permission question (ownership change during write operation)

  - by Kent

  By default the umask is 0022: usera@cmp$ touch somefile; ls -l total 0 -rw-r--r-- 1 usera usera 0 2009-09-22 22:30 somefile The directory /home/shared/ is meant for shared files and should be owned by root and the shared group. Files created here by usern (any user) are automatically owned by the shared group. There is a cron-job taking care of changing owning user and owning group (of any moved files) once per day: usera@cmp$ cat /etc/cron.daily/sharedscript #!/bin/bash chown -R root:shared /home/shared/ chmod -R 770 /home/shared/ I was writing a really large file to the shared directory. It had me (usera) as owning user and the shared group as group owner. During the write operation the cron job was run, and I still had no problem completing the write process. You see. I thought this would happen: I am writing the file. The file permissions and ownership data for the file looks like this: -rw-r--r-- usera shared The cron job kicks in! The chown line is processed and now the file is owned by the root user and the shared group. As the owning group only has read access to the file I get a file write error! Boom! End of story. Why did the operation succeed? A link to some kind of reference documentation to back up the reason would be very welcome (as I could use it to study more details).

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