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  • How do you apply to a company way out of your league?

    - by emcb
    First, my background: I'm in the market for a new job I have ~2 years experience under my belt Nothing on my resume would JUMP out at you Thus far in my career I've been able to become productive quickly and have been continually praised by managers and coworkers for my abilities to learn and produce. I don't mean to be bragging here, but I want to get across that (at least in my mind) I could be categorized as "very promising young developer" I've been job hunting for a little while now and like most job seekers I've found a handful of companies that are basically "dream" jobs (think Fog Creek or 37Signals). If I were to apply to a company like that in the normal recruitment channels, my resume would probably not make it past the first set of filters. Now, I accept that I'm a longshot for a job at the hottest companies out there, but in my job search I've had a little success in applying for positions I'm not qualified for simply by doing something a little different: sending an email outlining how I don't meet the qualifications but stating why I would do well in the job anyways. In other cases, I've outright asked for a small project/problem that would be representative of the work to prove I can do the job, since I didn't have the specific skills on my resume yet. What I'm wondering is: If I'm not qualified on paper for a particular job, what creative/unique/impressive methods have you thought of or seen work to at least get an interview? For the sake of argument, assume I really am a "very promising young developer". I would love to hear from people who are responsible for hiring - I'd like to hear examples of techniques that got someone noticed when they otherwise wouldn't have. Clarification: I know that I need to continue building my resume to continue advancing. But I'm in the job search NOW, so I'm looking for other approaches

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  • Vector-based fonts vs. bitmap fonts in (2d) games?

    - by jmp97
    I know that many games are using bitmap fonts. Which are the advantages for vector-based font rendering / manipulation when compared to bitmap fonts and in which scenarios would they matter the most? Prefer a focus on 2d games when answering this question. If relevant, please include examples for games using either approach. Some factors you might consider: amount of text used in the game scaling of text overlaying glyphs and anti-aliasing general rendering quality font colors and styling user interface requirements localisation / unicode text wrapping and formatting cross-platform deployment 2d vs 3d Background: I am developing a simple falling blocks game in 2d, targeted for pc. I would like to add text labels for level, score, and menu buttons. I am using SFML which uses FreeType internally, so vector-based features are easily available for my project. In my view, font sizes in simple games often don't vary, and bitmap fonts should be easier for cross-platform concerns (font-formats and font rendering quality). But I am unsure if I am missing some important points here, especially since I want to polish the looks of the final game.

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  • To Virtual or Not to Virtual

    - by Kevin Shyr
    I recently made a comment "I hate everything virtual" while responding to a SQL server performance question.  I then promptly fired up my Hyper-V development environment to do my proof of concept stuff, and realized that I made the cardinal sin of making a generalized comment about something, instead of saying "It depends". The bottom line is if the virtual environment gives the throughput that the server needs, then it is not that big of a deal.  I just have seen so many environment set up with SQL server sitting in virtual environment sitting in a SAN, so on top of having to plan for loss data, I now have to plan for my virtual environment failing for so many different reasons, thought SQL 2012 High Availability Group should make that easier.  To me, a virtual environment makes sense for a stateless application with big scalibility requirement, but doesn't give much benefit to an application where performance and data integrity are both important.  If security is not a concern, I would just build servers with multiple instances on them to balance the workload. Maybe this is also too generalized a comment, and I'll confess that I'm not a DBA by trade.  I'd love to hear the pros and cons of virtualizing a SQL server, or other examples where virtualization makes total sense (not just money, but recovery, rollback, etc.)

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  • sudoers - simple explanation requested

    - by Redsandro
    Everytime I want to be able to run something that requires me to be a sudoer too many times, I need to google for the formatting of /etc/sudoers to remind me again what exactly is the proper way to write it. Now I see different writing styles in my sudoers file, which is the consequence of different google results over the months. I've also noticed that the second example (below) seems to work in XFCE, but not in Cinnamon (Gnome 3). This could be totally unrelated, but nontheless I'd like to know once and for all, what is the correct grammar of the sudoer line, and what is the difference between the given examples? redsandro ALL=NOPASSWD:/path/to/command redsandro ALL=(ALL) NOPASSWD:/path/to/command redsandro ALL=(ALL:ALL) NOPASSWD:/path/to/command Also, what are all the ALL's for? One user, one command, yet I need to use the ALL keyword up to three times? Am I doing this wrong? Of course, omitting NOPASSWD: makes you enter your password before you are permitted to run the command, but one point of confusion is the usage of = and :, for the final command that is the subject of the line can be prepended by either =, :, , or ), confusing grammar for similar semantics.

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  • Models, collections...and then what? Processes?

    - by Dan
    I'm a LAMP-stack dev who's been more on the JavaScript side the last few years and really enjoying the Model + Collection approach to data entities that BackboneJS, etc. uses. It's helped me organize my code in such a way that it is extremely portable, keeping all my properties and methods in the scope (model, collection, etc.) in which they apply. One thing that keeps bugging me though is how to organize the next level up, the 'process layer' as you might call it, that can potentially operate on instances of either models or collections or whatever else. Where should methods like find() (which returns a collection) and create() (which returns a model) reside? I know some people would put a create() in the Collection prototype, but while a collection operates on models I don't think it's exactly right to create them. And while a find() would return a collection I don't think it correct to have that action within the collection prototype itself (it should be a layer up). Can anyone offer some examples of any patterns that employ some kind of OOP-friendly 'process' layer? I'm sorry if this is a fairly well-known discussion but I'm afraid I can't seem to find the terminology to search for.

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  • When does a programmer know when a new job is not right?

    - by Mysterion
    I believe that the interview process is a selling of both parties - what can the employee offer the employer and vice versa. Assuming an individual has been careful in selecting their new employer (via thorough questioning in the interview process), however when they arrive at the job they find the employer has not been honest about certain aspects of the job. Examples of this dishonesty could include: The employee making it clear that technical excellence is an important factor, which is promised by the employer, but is not fully delivered or a good technical structure does not exist. The employee states they want to work on well architected and short (lets say less than 1 yr) long projects, yet when they start they find they are placed on a poorly architected older project. The employee being told of a pair programming environment to get him up to speed on the project, but being left to his own devices/questioning on arrival. The employee is promised a culture that encourages innovation and technical excellence but finds that this is not the case (eg. using technology for knowledge retention is laughed at). I know that a lot of famous developers feel that you make the place you work at. Is it realistic for a new employee with limited experience in the industry (say less than 5 years) to be able to join the company and change attitudes or even challenge the employer on the perceived dishonesty? Should they stay in this job or cut their losses?

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  • Is there a common programming term for the problems of adding features to an already-featureful program?

    - by Jeremy Friesner
    I'm looking for a commonly used programming term to describe a software-engineering phenomenon, which (for lack of a better way to describe it) I'll illustrate first with a couple of examples-by-analogy: Scenario 1: We want to build/extend a subway system on the outskirts of a small town in Wyoming. There are the usual subway-problems to solve, of course (hiring the right construction company, choosing the best route, buying the subway cars), but other than that it's pretty straightforward to implement the system because there aren't a huge number of constraints to satisfy. Scenario 2: Same as above, except now we need to build/extend the subway system in downtown Los Angeles. Here we face all of the problems we did in case (1), but also additional problems -- most of the applicable space is already in use, and has a vocal constituency which will protest loudly if we inconvenience them by repurposing, redesigning, or otherwise modifying the infrastructure that they rely on. Because of this, extensions to the system happen either very slowly and expensively, or they don't happen at all. I sometimes see a similar pattern with software development -- adding a new feature to a small/simple program is straightforward, but as the program grows, adding further new features becomes more and more difficult, if only because it is difficult to integrate the new feature without adversely affecting any of the large number of existing use-cases or user-constituencies. (even with a robust, adaptable program design, you run into the problem of the user interface becoming so elaborate that the program becomes difficult to learn or use) Is there a term for this phenomenon?

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  • eSTEP Newsletter November 2011 now available

    - by uwes
    Dear Partners,We would like to inform you that the November issue of our Newsletter is now available.The issue contains informations to the following topics:Notes from Corporate: Magic Quadrant for Enterprise Application Servers, Oracle Buys RightNow Technical Corner: Oracle Solaris 11 – The First Cloud OS, Oracle Solaris 10 8/11 now available, New RAC/Containers certifications, DTrace and Container for Oracle Linux, Oracle Enterprise Manager Ops Center released, News from the Oracle Solaris Cluster, SPARC - New roadmap, T-Series Benchmarks Learning & Events: eSTEP Events Schedule, Recently Delivered TechCasts, Delivered Campaigns in 2011 How to ...: About Oracle Solaris Containers, Detailed feature comparison between the different versions of database 11g, Upgrade Advantage Program + table with examples, Sun Software Name ===> New Oracle Name, Oracle Linux and OVM Certification Search, TO YOUR ATTENTION - Repricing Servers and Xoptions You find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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  • BUILD 2013 Sessions&ndash;Building Great Windows Phone UI in XAML

    - by Tim Murphy
    Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/06/27/build-2013-sessionsndashbuilding-great-windows-phone-ui-in-xaml.aspx Even the simplest of smart phone apps can be a challenge to give a compelling UI regardless of the platform.  Windows Phone and XAML are no exception.  That is what got my interest in this session by Shawn Oster.  He took a checklist type approach to the subject is good considering that is about the only way that many us get things done. Shawn started out giving us a set of bad design/good design examples.  They very effectively showed how good design gives a sense of professionalism to your app that could determine if your wonderful idea actually makes money is DOA. I won’t go over all his points since you will be able to get the session online, but a few of his checklist points included design from the beginning instead of as an afterthought, not being afraid to leave white space and making sure your application elegantly supports both landscape and portrait modes.  The many gems make this a must watch for any developers who struggle with visual design. del.icio.us Tags: BUILD 2013,Windows Phone,XAML,Design

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  • How to enable a Web portal-based rich enterprise platform on different domains and hosts using JS without customization/ server configuration

    - by S.Jalali
    Our company Coscend has built a Web portal-based communications and cloud collaboration platform by using JavaScript (JS), which is embedded in HTML5 and formatted with CSS3. Other technologies used in the core code include Flash, Flex, PostgreSQL and MySQL. Our team would like to host this platform on five different Windows and Linux environments that run different types of Web servers such as IIS and Apache. Technical challenge: Each of these Windows and Linux servers have a different host name and domain name (and IP address), but we would like to keep our enterprise platform independent of host server configuration. Possible approach to solution: We think an API (interface module with a GUI) is needed to accomplish this level of modularity and flexibility while deploying at our enterprise customers. Seeking your insights: In this context, our team would appreciate your guidance on: Is there an algorithmic method to implement this Web portal-based platform in these Windows and Linux environments while separating it from server configuration, i.e., customizing the host name, domain name and IP address for each individual instance? For example, would it be suitable to create some JS variables / objects for host name and domain name and call them in the different implementations? If a reference to the host/domain names occurs on hundreds of portal modules, these variables or JS objects would replace that. If so, what is the best way to make these object modules written in JS portable and re-usable across different environments and instances for enterprise customers? Here is an example of the implemented code for the said platform. The following Web site (www.CoscendCommunications.com) was built using this enterprise collaboration platform and has the base code examples of the platform. This Web site is domain-specific. We like to make the underlying platform such that it is domain and host-independent. This will allow the underlying platform to be deployed in multiple instances of our enterprise customers.

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  • How to implement Restricted access to application features

    - by DroidUser
    I'm currently developing a web application, that provides some 'service' to the user. The user will have to select a 'plan' according to which she/he will be allowed to perform application specific actions but up to a limit defined by the plan. A Plan will also limit access to certain features, which will not be available at all for some plans. As an example : say there are 3 plans, 2 actions throughout the application users in plan-1 can perform action-1 3 times, and they can't perform action-2 at all users in plan-2 can perform action-1 10 times, action-2 5 times users in plan-3 can perform action-1 20 times, action-2 10 times So i'm looking for the best way to get this done, and my main concerns besides implementing it, are the following(in no particular order) maintainability/changeability : the number of plans, and type of features/actions will change in the final product industry standard/best practice : for future readiness!! efficiency : ofcourse, i want fast code!! I have never done anything like this before, so i have no clue about how do i go about implementing these functionalities. Any tips/guides/patterns/resources/examples? I did read a little about ACL, RBAC, are they the patterns that i need to follow? Really any sort of feedback will help.

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  • Is it reasonable to require passwords when users sign into my application through social media accounts?

    - by BrMcMullin
    I've built an application that requires users to authenticate with one or more social media accounts from either Facebook, Twitter, or LinkedIn. Edit Once the user has signed in, an 'identity' for them is maintained in the system, to which all content they create is associated. A user can associate one account from each of the supported providers with this identity. I'm concerned about how to protect potential users from connecting the wrong account to their identity in our application. /Edit There are two main scenarios that could happen: User has multiple accounts on one of the three providers, and is not logged into the one s/he desires. User comes to a public or shared computer, in which the previous user left themselves logged into one of the three providers. While I haven't encountered many examples of this myself, I'm considering requiring users to password authenticate with Facebook, Twitter, and LinkedIn whenever they are signing into our application. Is that a reasonable approach, or are there reasons why many other sites and applications don't challenge users to provide a user name and password when authorizing applications to access their social media accounts? Thanks in advance! Edit A clarification, I'm not intending to store anyone's user name and password. Rather, when a user clicks the button to sign in, with Facebook as an example, I'm considering showing an "Is this you?" type window. The idea is that a user would respond to the challenge by either signing into Facebook on the account fetched from the oauth hash, or would sign into the correct account and the oauth callback would run with the new oauth hash data.

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  • At the end of my rope

    - by hvgotcodes
    I am a contractor to a big company. Currently, there are three developers on the project, myself included. The problem is the other 2 developers don't really get it. By "it" i mean the following: They don't understand the best practices for the technology we are using. After 6 months of me and others giving them examples there are terrible anti-patterns being used. They are "copy and paste" programmers that produce primarily spaghetti code. They constantly break things, implementing changes but not doing a basic smoke test to see if all is good They refuse/rarely to ask for code-reviews. They refuse/rarely even do basic things like formatting code. No documentation on any classes (jsdocs) Afraid to delete code that doesn't do anything Leave commented code blocks everywhere even though we have version control. I find myself getting more and more frustrated as I format others code, fix bugs, discover functionality that is broken, and create abstractions to remove the spaghetti. I really don't know what to do. I try not to get to frustrated, but it's just a mess. I like these people as people, but I feel like the coding situation is so bad that I could move faster if they simply browsed the web all day. Would it be out of line to ask our manager to review the others svn commit access; commits can only be done after a review by someone who is knowledgeable in what we are doing? As a contractor, I'm not sure if that's the best move. Is there a subtle/not so subtle way of making it clear how many things I am fixing?

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  • How to Create a Grid for a 2D Game?

    - by SoulBeaver
    So I'm currently writing the engine for my videogame. I've almost integrated Tiled (I think) so I should have a map-creator here soon. My question is, how do I actually make the grid? I'm really confused here. If I create a large map with, say, 20x20 grids the size of 32x32 (screen size 640x640), then what do I do with it? Let's say I have the code for creating a window, and then place a player sprite that I can move with input, that's fine. If I use one map that's as big as the screen, then every pixel on the map is also a pixel on the game screen. The mapping is exact. Now what happens if I have a 2000x2000 map, for example? My character would have to keep moving and move the map around (or rather the camera focused on the player moves). Then I can no longer say that the screen maps exactly to the pixel position of the map. I tried making a Grid class that maps out the screen area to 32x32 tiles, but I'm not sure if that makes any sense. Once the map moves each tile would have to update its information, or something. I'm just really confused here. How do I actually make the tiles and a grid and map them to the data I get from tiled, or that I make myself? Are there any good examples of source code that I could look at?

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  • How much information can you mine out of a name?

    - by Finglas Fjorn
    While not directly related to programming, I figured that the programmers on here would be just as curious as I was about this question. Feel free to close the question if it does not meet with the guidelines. A name: first, possibly a middle, and surname. I'm curious about how much information you can mine out of a name, using publicly available datasets. I know that you can get the following with anywhere between a low-high probability (depending on the input) using US census data: 1) Gender. 2) Race. Facebook for instance, used exactly that to find out, with a decent level of accuracy, the racial distribution of users of their site (https://www.facebook.com/note.php?note_id=205925658858). What else can be mined? I'm not looking for anything specific, this is a very open-ended question to assuage my curiousity. My examples are US specific, so we'll assume that the name is the name of someone located in the US; but, if someone knows of publicly available datasets for other countries, I'm more than open to them too. I hope this is an interesting question!

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  • Are Java's public fields just a tragic historical design flaw at this point?

    - by Avi Flax
    It seems to be Java orthodoxy at this point that one should basically never use public fields for object state. (I don't necessarily agree, but that's not relevant to my question.) Given that, would it be right to say that from where we are today, it's clear that Java's public fields were a mistake/flaw of the language design? Or is there a rational argument that they're a useful and important part of the language, even today? Thanks! Update: I know about the more elegant approaches, such as in C#, Python, Groovy, etc. I'm not directly looking for those examples. I'm really just wondering if there's still someone deep in a bunker, muttering about how wonderful public fields really are, and how the masses are all just sheep, etc. Update 2: Clearly static final public fields are the standard way to create public constants. I was referring more to using public fields for object state (even immutable state). I'm thinking that it does seem like a design flaw that one should use public fields for constants, but not for state… a language's rules should be enforced naturally, by syntax, not by guidelines.

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  • Engineered Systems and PCI

    - by Joel Weise
    Oracle has a number of different engineered systems.  These are design to be highly integrated, optimized and secure systems.  The Exadata database engineered system and the Exalogic application engineered system are two good examples.  Often I am asked how these comply with different standards and regulations.  Exalogic is the Oracle engineered system that supports applications and the focus of today's blog.  First, we must recognize that as a collection of hardware and software, we cannot simply state that Exalogic is "compliant" with PCI DSS.  This is because Exalogic must be implemented within the context of one's existing IT infrastructure, the security features of that infrastructure, the governance framework that exists, security policies, operational procedures, and other factors.  What we can say though, is that Exalogic has been designed with various security capabilities that can be utilized to support compliance to PCI DSS as well as other standards and regulations (e.g., NIST and HIPAA).  Given that, Exalogic can be an excellant platform for running PCI related payment applications.  Coalfire Systems, a leading QSA in the US, has evaluated Exalogic against PCI DSS and supports this position.  Their evaluation can be found here: Exalogic and PCI Compliance. I hope you find it useful. 

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  • Google Currency Convertor JSON API

    - by Gopinath
    There are many live currency conversion services available on the web and the popular one’s among them are – Google, Yahoo, MSN & XE. Among all these four Google is the developer’s darling and it provides a simple JSON API that can be integrated in your applications.  http://www.google.com/ig/calculator?hl=en&q=1USD=?INR Using the API is very simple and it takes two parameters as input. The first parameter “hl” is the language code in which you want output. The second parameter “q” is the conversion query in the format <number><from currency code>=?<to currency code>. In the URL give above the query requests for conversion of 1 USD in INR. JSON output for the above query would be  similar to {lhs: "1 U.S. dollar",rhs: "54.4602984 Indian rupees",error: "",icc: true} Examples: 100 USD in INR  http://www.google.com/ig/calculator?hl=en&q=100USD=?INR Example 2: 1 GBP in INR http://www.google.com/ig/calculator?hl=en&q=1GBP=?INR Example 3: 1 USD in INR, output the data in French language http://www.google.com/ig/calculator?hl=fr&q=1USD=?INR   This is an undocumented service and expect changes at any time. But as long as it works, you got a programmatic way to convert currencies.

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  • Learning how to design knowledge and data flow [closed]

    - by max
    In designing software, I spend a lot of time deciding how the knowledge (algorithms / business logic) and data should be allocated between different entities; that is, which object should know what. I am asking for advice about books, articles, presentations, classes, or other resources that would help me learn how to do it better. I code primarily in Python, but my question is not really language-specific; even if some of the insights I learn don't work in Python, that's fine. I'll give a couple examples to clarify what I mean. Example 1 I want to perform some computation. As a user, I will need to provide parameters to do the computation. I can have all those parameters sent to the "main" object, which then uses them to create other objects as needed. Or I can create one "main" object, as well as several additional objects; the additional objects would then be sent to the "main" object as parameters. What factors should I consider to make this choice? Example 2 Let's say I have a few objects of type A that can perform a certain computation. The main computation often involves using an object of type B that performs some interim computation. I can either "teach" A instances what exact parameters to pass to B instances (i.e., make B "dumb"); or I can "teach" B instances to figure out what needs to be done when looking at an A instance (i.e., make B "smart"). What should I think about when I'm making this choice?

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  • Pipe an infinite stream to internal loop?

    - by Sh3ljohn
    I've seen a lot of things about redirecting stdout to a TCP socket, but no real example of how to do it in practice, specifically when the output stream generated by the first "command" never ends. To talk about something concrete, let's take programs like servers that typically output their log endlessly to stdout (well, as long as they run). If you redirect the output to a log file on the disk, then this file is always open (therefore not readable by others?) and grows infinitely, which eventually is going to cause problems. This might be a nood question, but I don't know what it does or how to do it so. How to redirect the output of a command to the internal loop? I want to make sure that data is sent EVERY time something is written to stdout, and that the pipe won't wait for the command to end (never happens ideally!). Is that right? If 2 is true, is there a buffer system to send chunks of data once it reaches a certain size only? Could you give me concrete command line examples to do the above? Thanks in advance

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  • Good practices when optimizing HTML5/Javascript Game Developement [closed]

    - by hustlerinc
    I'm just starting out as a game developer and have created a few crappy but playable clones of classic games like pong, and bomberman. Being self taught (bless the internet) I do this by just stuffing in code to make the games work. Now I feel the time has come to create something complete, for this I need to know how a game is structured. I've searched on the web but there isn't that much to be found. The only "high-level" language I know is javascript so reading a tutorial or article based on C++ doesn't help me that much. I'm looking for good resource's pedagogically covering the theory and possibly examples (in Javascript or pseudo code that is understandable for a beginner) of how the game pieces fit together. From the start screen to asset loading and running the game loop. I'm not looking for anything complicated like reading through a 4000 line source code. All I want to learn is where, how and when the main parts of every game should be called. If you know any good resources to share, or maybe even have an answer for me I would deeply appreciate it.

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  • Information about rendering, batches, the graphical card, performance etc. + XNA?

    - by Aidiakapi
    I know the title is a bit vague but it's hard to describe what I'm really looking for, but here goes. When it comes to CPU rendering, performance is mostly easy to estimate and straightforward, but when it comes to the GPU due to my lack of technical background information, I'm clueless. I'm using XNA so it'd be nice if theory could be related to that. So what I actually wanna know is, what happens when and where (CPU/GPU) when you do specific draw actions? What is a batch? What influence do effects, projections etc have? Is data persisted on the graphics card or is it transferred over every step? When there's talk about bandwidth, are you talking about a graphics card internal bandwidth, or the pipeline from CPU to GPU? Note: I'm not actually looking for information on how the drawing process happens, that's the GPU's business, I'm interested on all the overhead that precedes that. I'd like to understand what's going on when I do action X, to adapt my architectures and practices to that. Any articles (possibly with code examples), information, links, tutorials that give more insight in how to write better games are very much appreciated. Thanks :)

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  • Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

    - by Richard Lefebvre
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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  • What is involved with writing a lobby server?

    - by Kira
    So I'm writing a Chess matchmaking system based on a Lobby view with gaming rooms, general chat etc. So far I have a working prototype but I have big doubts regarding some things I did with the server. Writing a gaming lobby server is a new programming experience to me and so I don't have a clear nor precise programming model for it. I also couldn't find a paper that describes how it should work. I ordered "Java Network Programming 3rd edition" from Amazon and still waiting for shipment, hopefully I'll find some useful examples/information in this book. Meanwhile, I'd like to gather your opinions and see how you would handle some things so I can learn how to write a server correctly. Here are a few questions off the top of my head: (may be more will come) First, let's define what a server does. It's primary functionality is to hold TCP connections with clients, listen to the events they generate and dispatch them to the other players. But is there more to it than that? Should I use one thread per client? If so, 300 clients = 300 threads. Isn't that too much? What hardware is needed to support that? And how much bandwidth does a lobby consume then approx? What kind of data structure should be used to hold the clients' sockets? How do you protect it from concurrent modification (eg. a player enters or exists the lobby) when iterating through it to dispatch an event without hurting throughput? Is ConcurrentHashMap the correct answer here, or are there some techniques I should know? When a user enters the lobby, what mechanism would you use to transfer the state of the lobby to him? And while this is happening, where do the other events bubble up? Screenshot : http://imageshack.us/photo/my-images/695/sansrewyh.png/

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  • How to deal with elimination of duplicate logic vs. cost of complexity increase?

    - by Gabriel
    I just wrote some code that is very representative of a recurring theme (in my coding world lately): repeated logic leads to an instinct to eliminate duplication which results in something that is more complex the tradeoff seems wrong to me (the examples of the negative side aren't worth posting - but this is probably the 20th console utility I've written in the past 12 months). I'm curious if I'm missing some techniques or if this is really just on of those "experience tells you when to do what" type of issues. Here's the code... I'm tempted to leave it as is, even though there will be about 20 of those if-blocks when I'm done. static void Main(string[] sargs) { try { var urls = new DirectTrackRestUrls(); var restCall = new DirectTrackRestCall(); var logger = new ConsoleLogger(); Args args = (Args)Enum.Parse(typeof(Args), string.Join(",", sargs)); if (args.HasFlag(Args.Campaigns)) { var getter = new ResourceGetter(logger, urls.ListAdvertisers, restCall); restCall.UriVariables.Add("access_id", 1); getter.GotResource += new ResourceGetter.GotResourceEventHandler(getter_GotResource); getter.GetResources(); SaveResources(); } if (args.HasFlag(Args.Advertisers)) { var getter = new ResourceGetter(logger, urls.ListAdvertisers, restCall); restCall.UriVariables.Add("access_id", 1); getter.GotResource += new ResourceGetter.GotResourceEventHandler(getter_GotResource); getter.GetResources(); SaveResources(); } if (args.HasFlag(Args.CampaignGroups)) { var getter = new ResourceGetter(logger, urls.ListCampaignGroups, restCall); getter.GotResource += new ResourceGetter.GotResourceEventHandler(getter_GotResource); getter.GetResources(); SaveResources(); } } catch (Exception e) { Console.WriteLine(e.InnerException); Console.WriteLine(e.StackTrace); }

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