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  • The White Screen of Death

    - by TATWORTH
    A few days ago I was browsing a particular commerical web site, the site crashed and I encountered the "White Screen of Death". The detailed dump showed me what the site was using:zendMySqlPHPMageMagentoBesides all this detailed information of use to a hacker, the copyright on Magento cited a date of 2009.  Does this means that out of date software was in use?There is a more basic point - in your site please ensure that fatal errors are trapped and redirected to a page that gives away no information useful to a hacker. I suggest also that you provide a means for an administrator to simulate an error to check the error handling.

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  • Bumblebee optirun appears to depend on Intel

    - by user206398
    I have a Lenovo T420 with Intel and Nvidia graphics. On upgrade to Ubuntu Saucy, I had to purge and reinstall bumblebee-nvidia to get beyond optirun failing to find a GPU driver. Now, "optirun glxgears" and "optirun sol" succeed, but optirun fails on 2 Virtual Life viewers that it supported in the past, Cool VL (CoolVLViewer-1.26.8.34-Linux-x86) and Imprudence (Imprudence 1.4.0 beta2). In both cases, the error output is huge, but it starts with libGL error: failed to load driver: i965 and libGL error: failed to load driver: swrast From the little I can discover, i965 is an Intel graphics driver, which should not be invoked at all. I haven't found any information about swrast. I suspect that some of the X configuration associated with Bumblebee has some Intel dependence that is invoked on certain library calls, but not others. I haven't discovered any definite information on this line. The Cool VL Viewer runs without optirun, but complains about the insufficiency of the Intel graphics.

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  • Oct 15 in Oslo - SharePoint 2013 Day - a rundown of everything SP2013

    - by Sahil Malik
    SharePoint 2010 Training: more information A full day of a fun filled overview of what is new in SharePoint 2013, mixed in with some good food, chit chat, and lots of learning. Seriously, there is so much information about SharePoint 2013, wouldn’t it be nice if someone distilled that to – “What it means for you”?Where do you start, how do you go about learning? And most importantly, talk about the practical side of things when it comes to implementing and debugging much of this? If you are an IT Pro or a Developer working with SharePoint, with interest in SharePoint 2013, you would find this event extremely interesting. You can find the full outline at the registration link, but here are some details, Read full article ....

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • How do you conquer the challenge of designing for large screen real-estate?

    - by Berin Loritsch
    This question is a bit more subjective, but I'm hoping to get some new perspective. I'm so used to designing for a certain screen size (typically 1024x768) that I find that size to not be a problem. Expanding the size to 1280x1024 doesn't buy you enough screen real estate to make an appreciable difference, but will give me a little more breathing room. Basically, I just expand my "grid size" and the same basic design for the slightly smaller screen still works. However, in the last couple of projects my clients were all using 1080p (1920x1080) screens and they wanted solutions to use as much of that real estate as possible. 1920 pixels across provides just under twice the width I am used to, and the wide screen makes some of my old go to design approaches not to work as well. The problem I'm running into is that when presented with so much space, I'm confronted with some major problems. How many columns should I use? The wide format lends itself to a 3 column split with a 2:1:1 split (i.e. the content column bigger than the other two). However, if I go with three columns what do I do with that extra column? How do I make efficient use of the screen real estate? There's a temptation to put everything on the screen at once, but too much information actually makes the application harder to use. White space is important to help make sense of complex information, but too much makes related concepts look too separate. I'm usually working with web applications that have complex data, and visualization and presentation is key to making sense of the raw data. When your user also has a large screen (at least 24"), some information is out of eye sight and you need to move the pointer a long distance. How do you make sure everything that's needed stays within the visual hot points? Simple sites like blogs actually do better when the width is constrained, which results in a lot of wasted real estate. I kind of wonder if having the text box and the text preview side by side would be a big benefit for the admin side of that type of screen? (1:1 two column split). For your answers, I know almost everything in design is "it depends". What I'm looking for is: General principles you use How your approach to design has changed I'm finding that i have to retrain myself how to work with this different format. Every bump in resolution I've worked through to date has been about 25%: 640 to 800 (25% increase), 800 to 1024 (28% increase), and 1024 to 1280 (25% increase). However, the jump from 1280 to 1920 is a good 50% increase in space--the equivalent from jumping from 640 straight to 1024. There was no commonly used middle size to help learn lessons more gradually.

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  • Will Google penalize my website if I hide the H1 tag?

    - by mickburkejnr
    I've read an article today where the author stated that if you put keywords on to your page but then hide them with CSS, Google will penalize your site. This make sense. This got me thinking though about my own technique when I build a website. If for example when I build a website and the logo contains the name of the website, I tend to put the name of the website in a H1 tag and then hide this tag. I don't know why I do it, I've always done it. I also include any text held in an image in the alt attribute of the img tag. But because I am hiding the H1 tag, does this leave me open to Google penalizing the website because I've hidden this one tag?

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  • Automatic language transformation in editor or IDE [on hold]

    - by Rumca
    Are there any tools that are capable of editing code but in different language? To be more concrete, I want to parse java source file in editor, compile it to my language X, edit in X and compile back to java on save. Or edit pom.xml file using non-XML syntax. Which editor or IDE would be easiest to use for implementing such prototype? Option to transform only a snippet would be ideal to limit effort on parsing. For one example, Intellij IDEA can display anonymous class so it looks like lambda expression hiding some of boilerplate.

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  • Provincial Forum & the Best of Oracle OpenWorld for Public Sector

    - by user511693
              Provincial Ministries, Crowns and Agencies are transforming in an effort to meet increasing service expectations from citizens, legislative mandates, and current economic pressures. There is a need to be more efficient and accountable, providing services and information to constituents expeditiously and cost-effectively. However, legacy information systems typically support single program functions. These disparate systems pose a complex canvas upon which to compose a more efficient government systems landscape. Please join your fellow government leaders and Oracle on December 6, 2011 to discuss these challenges and learn how government agencies are leveraging IT as a core tool to streamline multi-organization operations thereby delivering a more cost-effective, citizen- centric, and sustainable government. Register here.

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  • Using linq to parse file [closed]

    - by Emaan Abdul majeed
    i am working parsing textfile using LINQ but got struc on it,its going outof range exception string[] lines = File.ReadAllLines(input); var t1 = lines .Where(l => !l.StartsWith("#")) .Select(l => l.Split(' ')) .Select(items => String.Format("{0}{1}{2}", items[1].PadRight(32), //items[1].PadRight(16) items[2].PadRight(32), items[3].PadRight(32))); var t2 = t1 .Select(l => l.ToUpper()); foreach (var t in t2) Console.WriteLine(t); and file is about 200 to 500 lines and i want to extract specific information so i need to split that information to different structure so how to do it this..

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  • Is there a consolidated API reference for the Firefox browser.xul?

    - by cxw
    I have used Greasemonkey many times and am stepping up to Firefox extension development. Is there a consolidated reference for the variables, functions, and anything else that is available to overlays on browser.xul? Besides gBrowser, I note from the source that there are at least gNavToolbox, gURLBar, and gNavigatorBundle and would like more information about what services they provide. I have looked through the XUL School and XUL Tutorial on MDN, searched MozillaZine, and browsed the Jetpack documentation without finding anything but references to gBrowser. I have also looked at the code snippets referenced elsewhere (e.g.) and found specifics, but nothing that puts all the information together in one place. Is there such a reference?

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  • Is there a way to learn why Google penalized a site?

    - by pawelbrodzinski
    Is there any way to learn for sure why Google penalized a specific site? I think about situation when webmaster/site administrator is aware about Google rules and is sure they aren't breaking any, but the site is penalized nevertheless. The only information you get from Google is that they processed your reconsideration request but they neither say what is the result nor what is the penalty reason if they keep the site penalized. You can try to get information on Google webmasters forum or here but most of the time these are only speculations. Considering the site administrator tried to find out what's wrong but failed, is there a source which can tell what is the problem?

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  • Is it possible to track an outsourced adwords campaign?

    - by Addsy
    We have a site that is paying a 3rd party to run adwords campaigns on our behalf. They do this using their own Adwords account and so we are unable to link it to our Google Analytics account. We do have our own Adwords account for the site which is linked but the majority of campaigns are being run by this 3rd party. At the moment, in our Adwords reports (ie the Adwords section within Google Analytics) we are seeing that for the majority of visits the campaign and keyword data is not set. I am assuming that this is because even though the visit is being recognised as coming from an Adwords account, because it is not the Adwords account linked to our Analytics account, we don't get sent the campaign and keyword information. Is this correct and if so is there a way that we can start tracking this information so that we can see for ourselves how the campaigns are performing? Many thanks

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  • How to redirect from HTTPS to HTTP without warning message?

    - by user833985
    I have two web sites: one HTTP site and one HTTPS site. I will validate the credentials in HTTPS environment and will return to HTTP once authorized. The same is working fine in IE but in Mozilla im getting a warning which is given below. Although this page is encrypted, the information you have entered to be sent over an unencrypted connection and could easily be read by a thrid party. Are you sure you want to continue sending this information? How to overcome this warning message? Currently I'm posting from HTTPS aspx page using JavaScript to the HTTP page.

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  • Is this a pattern? Should it be?

    - by Arkadiy
    The following is more of a statement than a question - it describes something that may be a pattern. The question is: is this a known pattern? Or, if it's not, should it be? I've had a situation where I had to iterate over two dissimilar multi-layer data structures and copy information from one to the other. Depending on particular use case, I had around eight different kinds of layers, combined in about eight different combinations: A-B-C B-C A-C D-E A-D-E and so on After a few unsuccessful attempts to factor out the repetition of per-layer iteration code, I realized that the key difficulty in this refactoring was the fact that the bottom level needed access to data gathered at higher levels. To explicitly accommodate this requirement, I introduced IterationContext class with a number of get() and set() methods for accumulating the necessary information. In the end, I had the following class structure: class Iterator { virtual void iterateOver(const Structure &dataStructure1, IterationContext &ctx) const = 0; }; class RecursingIterator : public Iterator { RecursingIterator(const Iterator &below); }; class IterateOverA : public RecursingIterator { virtual void iterateOver(const Structure &dataStructure1, IterationContext &ctx) const { // Iterate over members in dataStructure1 // locate corresponding item in dataStructure2 (passed via context) // and set it in the context // invoke the sub-iterator }; class IterateOverB : public RecursingIterator { virtual void iterateOver(const Structure &dataStructure1, IterationContext &ctx) const { // iterate over members dataStructure2 (form context) // set dataStructure2's item in the context // locate corresponding item in dataStructure2 (passed via context) // invoke the sub-iterator }; void main() { class FinalCopy : public Iterator { virtual void iterateOver(const Structure &dataStructure1, IterationContext &ctx) const { // copy data from structure 1 to structure 2 in the context, // using some data from higher levels as needed } } IterationContext ctx(dateStructure2); IterateOverA(IterateOverB(FinalCopy())).iterate(dataStructure1, ctx); } It so happens that dataStructure1 is a uniform data structure, similar to XML DOM in that respect, while dataStructure2 is a legacy data structure made of various structs and arrays. This allows me to pass dataStructure1 outside of the context for convenience. In general, either side of the iteration or both sides may be passed via context, as convenient. The key situation points are: complicated code that needs to be invoked in "layers", with multiple combinations of layer types possible at the bottom layer, the information from top layers needs to be visible. The key implementation points are: use of context class to access the data from all levels of iteration complicated iteration code encapsulated in implementation of pure virtual function two interfaces - one aware of underlying iterator, one not aware of it. use of const & to simplify the usage syntax.

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  • Consulting Expertise

    - by Oracle OpenWorld Blog Team
    Consult with the Experts Onsite at Oracle OpenWorld by Karen Shamban Learn from Oracle Consulting experts how to maximize the value of your Oracle investments by attending one or more Oracle Consulting sessions. Topics include cloud architecture and implementations, Engineered Systems best practices, Oracle Fusion Applications migrations, and more. Or, stop by the Oracle Consulting Center or the Demo Stations in the Exhibition Halls to ask specific questions and get additional information. Are you an IT executive or enterprise architect?  Register for the information-packed Enterprise Architecture Summit on Wednesday, October 12. To see the full range of Oracle Consulting activities at Oracle OpenWorld, click here.

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  • Not able to install nspluginwrapper on 64 bit Ubuntu 12.10

    - by user99305
    This is a brand new installation of 64 bit Ubuntu 12.10. I am not able to install nspluginwrapper. Here is the error message that I get: $ sudo apt-get install nspluginwrapper Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: nspluginwrapper : Depends: nspluginviewer (= 1.4.4-0ubuntu4) but it is not installable E: Unable to correct problems, you have held broken packages. I need nspluginwrapper to get Citrix receiver to work.

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  • Is ubuntu-geoip (GeoClue) is used for tracking?

    - by tijybba
    I am happily learning Ubuntu more closely now. I came across the process ubuntu-geoip-provider in system monitor. Is is used for tracking or for gathering nearest server info, or for syncing time with Internet, or perhaps for all these things? I searched for it but not enough information came through. If it is tracking, what kind of info it is gathering, and why it is doing that? It is based here: /usr/lib/ubuntu-geoip I just wanted more detailed information for that. Also, can this be disabled? Is disabling recommended, or would doing so cause dependency-related (or other) problems?

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  • XORG Issues- reported bug, what next

    - by user94927
    On Ubuntu 11.10 64 bit, after watching a video on VLC, I started getting screen freezes and unresponsive keyboard, and the mouse moves but clicking it doesn't do anything. I created a bug (1055240) and provided additional information but I'm not sure what happens next. I ran apport-collect 1055240 as suggested and somewhere during that process it told me to ask my question on Ask Ubuntu. So I'm wondering if y'all can tell me what I need to do? AFAIK I have provided the additional information that was requested. My PC is getting close to the point of becoming unusable- I just don't know which flash video is going to be the next one to cause it to lock up :-(

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  • Maintenance Wizard

    - by LuciaC
    The Maintenance Wizard is an E-Business Suite upgrade tool that can guide you through the code line upgrade process from 11.5.10.2 to 12.1.3 with an 11gR2 database. Additionally, it includes maintenance features for most releases of E-Business Suite applications. The Tool: Presents step-by-step upgrade and maintenance processes Enables validation of each step, tracks the completion of the steps, and maintains a log and status Is a multi-user tool that enables the System Administrator to give different users assignments based on any combination of category, product family or task Automatically installs many required patches Provides project management utilities to record the time taken for each task, completion status and project reporting For More Information:Review Doc ID 215527.1 for additional information on the Maintenance Wizard.See Doc ID 430732.1 to download the new Patch.

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  • What are different ways to reduce latency between a server and a web application? [closed]

    - by jjoensuu
    this is a question about a web application that provides SOAP web services. For the sake of this question, this web app is hosted on a server SERVER B which is located in California. We have an automated, scheduled, process running on a server SERVER A, located in New York. This scheduled process is supposed to send SOAP messages to SERVER B every so often, but this process typically dies soon after starting. We have now been told by the vendor that reason why the process dies is because of the latency between SERVER A and SERVER B. The data traffic is routed through many diffent public networks. There is no dedicated line between SERVER A and SERVER B. As a result I have been asked to look into ways to reduce the latency between SERVER A and SERVER B. So I wanted to ask, what are the different ways to reduce latency in a situation like this? For example, would it help to switch from HTTPS to some other secure protocol? (the thought here is that perhaps some other alternative would require fewer handshakes than HTTPS). Or would a VPN help? If a VPN would reduce the latency, how would it do that? NOTE: I am not looking for an explicit answer that would work in my specific situation. I am more like looking just for a simple list of what technologies could be used for this. I will still have to evaluate the technologies and discuss them internally with others, so the list would just be a starting point. Here I am assuming that there exists very few ways to reduce latency between two servers that communicate across public networks using HTTPS. Feel free to correct me if this assumption is wrong and please ask if there is a need for specific information. NOTE 2: A list of technologies is a specific answer to the question I stated in the title. NOTE 3: Its rather dumb to close this question when it is after all about me looking for information and furthermore this information can clearly be useful for others. Anyway luckily there are other sites where I can ask around. StackExchange seems to attached to their own philosophical principles. Many thanks

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  • Multiple vulnerabilities in Thunderbird

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-0451 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 Thunderbird Solaris 11 11/11 SRU 8.5 CVE-2012-0455 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-0456 Information Exposure vulnerability 5.0 CVE-2012-0457 Resource Management Errors vulnerability 9.3 CVE-2012-0458 Permissions, Privileges, and Access Controls vulnerability 6.8 CVE-2012-0459 Permissions, Privileges, and Access Controls vulnerability 7.5 CVE-2012-0460 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-0461 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0462 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0464 Resource Management Errors vulnerability 7.5 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • eSTEP TechCast - June 2014 Material available

    - by uwes
    Dear Partners,We would like to extend our sincere thanks to those of you who attended our TechCast on "Solaris 11.2 Beta -  What's New!".The materials (presentation, replay) from the TechCast are now available for all of you via our eSTEP portal.  You will need to provide your email address and the pin below to access the downloads. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011The material can be found under tab eSTEP TechCast.  Feel free to explore also the other delivered TechCasts and more useful information under the Download and Links tab. Any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner Systems Enablement EMEA

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  • Do I have to remove my app from app store? (Copyright infringement)

    - by Smiden
    I just got an copyright infringement notice that says my app infringes on the usage policies of the services my app uses. However, this mail does not come directly from the company that runs the website I pull information from. The mail comes from a company that has some paid apps in the same category on the app store (mine is free), so they obviously want me gone. My question is, can I just ignore this mail until I hear directly from the company that runs the website? Judging from their (the company that contacted me) website, they have no connection what so ever to the company that I fetch information from.

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  • Multiple vulnerabilities in Firefox web browser

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-0451 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 Firefox web browser Solaris 11 11/11 SRU 8.5 CVE-2012-0455 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-0456 Information Exposure vulnerability 5.0 CVE-2012-0457 Resource Management Errors vulnerability 9.3 CVE-2012-0458 Permissions, Privileges, and Access Controls vulnerability 6.8 CVE-2012-0459 Permissions, Privileges, and Access Controls vulnerability 7.5 CVE-2012-0460 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-0461 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0462 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0464 Resource Management Errors vulnerability 7.5 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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