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• Can connect to WAN via PC but router doesnt.

  - by user16877

  I have a very strange problem regarding the office network. We are currenltly in a executive suite and when i connect to wan via ethernet cable i get dhcp assigned IP address in my network config. I hooked up the linksys router to the wall expecting it to receive all the necessary ip info but that didnt work. So we have been assigned static ip address to put in to our router later but even with the static ip router doesnt seem to connect to internet. But using the same ip address and assigning to laptop works. I m very puzzled what might be the cause of this so any help is really appreciated.

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• What would you use to keep track of all the random information about your LAN/Enviroment?

  - by agnul

  Say you work in your average anarchy... no appointed IT guy, no Office-Manager whatsoever, just developers working in free-for-all mode and a couple of non technical people around for admin (non IT) stuff. What would you use to keep track of Hardware / Software inventory Backups of OS images, Drivers, and all that LAN configuration information Passwords for all the systems Currently I'm thinking of having some sort of wiki + web server on our only ''server-class'' machine, but then I fear I'd be the only one who would go through the hassle of adding information in the wiki... So, have you been through that? What would you suggest?

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• Force shutdown a pc stuck in updating via Team Viewer

  - by Martheen Cahya Paulo

  Before I left office, I shutdown my work computer, leaving it in "Please do not power off..." screen. Now, when I log on to my own computer, I saw in Team Viewer that it's on. I thought it restarted instead of shutting down, but when I connect to it, it's still stuck in the previous screen. I've tried sending Ctrl-Alt-Del, but it seems to ignore it. I could still change its resolution via Team Viewer, and the fact that it respond my connection means it's not completely stalled. Is there anyway to shutdown it via Team Viewer?

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• Finding, which web component is causing problems during page loading

  - by Juhele

  I am using windows version of Firefox 5.0 and last few days I found that on one website (similar focus as stackexchange but in Czech), is something wrong as my browser loads it very slowly (while the connection is ok and never had problems with it). There is also another guy trying to solve the almost the same problem, but no help yet. So I would ask, whether there is some Firefox plugin showing which page components are loading and which could help me to find out the problem. I am writing from office pc so we have blocked all the social networks like FB, Twitter etc. and I also use Adblock Plus - however, deactivating it does not have any effect on it. thanks

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• How do I join two worksheets in Excel as I would in SQL?

  - by Joel Coehoorn

  I have two worksheets in two different Excel files. They both contain a list of names and addresses. One is a master list that includes other fields, and the other is a list that only includes name and address and an id column that was pared down by another office. I want to use the 2nd list to filter the first. I know how I could do this very easily with a database inner join, but I'm less clear on how to do this efficiently in Excel. How can join two worksheets in Excel? Bonus points for showing how to do outer joins as well, and I would greatly prefer konwing how to do this without needing a macro.

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• Windows Update Fails to install updates

  - by resolver101

  Windows update fails to install the updates below. How do I fix this, I've installed the fix it application Microsoft recommends but it still fails. Any ideas how to fix this? Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Windows Internet Explorer 9 for Windows 7 for x64-based Systems Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition I've also attached the windows update log if that helps. The machine is a Windows 7 and we run a windows 2008 SBS domain.

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• How to change the terminal to SCO compliant in Ubuntu

  - by kaushik

  I have a server in which SCO 5.x is installed. I have several thin clients which were supplied from our head office. Those thin clients have linux pre-installed in them. When we tried to connect to our SCO server, we have found out that the thin client does not support SCO terminal type. So the program (Which is written in Oracle forms) is not working correctly. Lots of function keys stopped working and screen also not getting refreshed correctly. Hence we decided to use Ubuntu Live USB keys in thin clients. Now the problem is how can we change the terminal type to SCO in ubuntu ? Means I want it in the text terminal (Alt+Ctrl+F1,F2...) (Not in xterm...graphical terminal emulators). Does ubuntu support SCO terminal type ?

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• Access or import an Outlook 2003 .pst file without Outlook

  - by Nobler

  I have a 450 meg .pst file (MS Outlook 2003 backup file) saved from a PC before it crashed. I would like to break it up into its components i.e. Save attachments to folders on my PC Paste text-emails into a word processor, etc. But I don't want to buy MS Office Professional 2003 or later solely for importing the .pst into MS Outlook 2003+. Outlook Express cannot import .pst files, only Outlook “proper” can. Is there some free email client out there, e.g. Thunderbird, that can import .pst files? Or is there some other way to access the 450meg file?

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• Accessing shared resource on local computer from users of different physical location

  - by Joe

  Sounds like easy task to some but such a difficult task for me to do... The main requirement for this task is to setup something in offices located on different locations, so (1st question) users are able to log on to the domain without VPN when they are in one of the offices. Additionally, (2nd question)how they can log on to the domain server when they are on the road like in a starbuck, what do they have to do to connect to domain after VPN connection are successful. also it's my understanding that, we can't share resource from computers on different network segments, (3rd question)what is the best solution to bridge/combine two network segments(two office in different locations) so computers of different location can see each other. Thank you in advance for any response.

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• Snow Leopard crashes my Xerox printer

  - by Ho Li Cow

  Just set up 2 brand new iMac 21.5" with OS X 10.6.2 pre-installed in our office. Now whenever we try to print an e-mail out, it re-sets the printer i.e. it switches off, does a POST and prints out a Printer Config page. I can print web pages and from other apps fine, just Apple Mail seems to be suffering. Printer is a Xerox Phaser 7750. I downloaded the drivers it recommended when i first tried printing which didn't help and then also tried downloading from the Xerox site. The latter seemed to install fine but then right at the end, it would say 'Installation Successful', then ask me to choose a printer (it found it fine, both by Bonjour and Raw TCP - i tried both) and then it would give an error message. Any help appreciated.

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• Fixing Outlook 2010's notorious 'Disabled Search Indexer' Add-in problem

  - by Muhimbi

  I have been impressed with the improvements in search introduced in Outlook 2010. Unfortunately, in the last week search has stopped working for me. I have tried all the obvious repair tasks such as repairing office, disabling all add-ins, rebuilding the index, compacting the PST, but no luck. It appears that 'mssphtb.dll' (Used by search) keeps crashing and as a result Outlook Disables it. I have tried re-enabling it, but Outlook immediately disables it again. I have had a look in the Windows Event Log as well, but Outlook does not appear to log any errors that occur when loading add-ins. A lot of people appear to have the same problem, but no fixes so far. I am considering installing Xobni, but I prefer to make Outlook work the way it is supposed to and not rely on 3rd party applications.

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• How to calculate required switch speed based on network usage?

  - by tobefound

  I have a 48 port HP Procurve Switch 2610 (J9088A) that can handle 13.0 million PPS (packets per second) and features wire speed switching capacity at 17.6Gbps. First off, what does that REALLY mean? Where do I start when trying to figure out if my office (with 70 employees) will be well setup with this switch? How to calculate through-put based on a user average load of X MB per day? 90% of the folks will only be sending email, access random websites, etc... the other 10% will be conducting heavier tasks like moving image files (10 MB) across network shares, constant external FTP streams through the switch to a server etc... Is this switch good enough?

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• How to distill / rasterize a PDF in Linux

  - by Sampo

  We have a printer at our office that prints PDF files from a USB stick. It prints most files okay, but it has problems with some, especially ones generated with Latex. Some PDFs it simply refuses to print, some PDFs it prints with courier-type font, and some it prints fine except for equations. I'm looking for a way to "distill" PDFs into a dead-sure format to print. Either by simplifying / normalizing the PDF to the point that any renderer will render it correctly, or by simply making each page a 600dpi raster image in the PDF. (I could split the PDF into individual raster images and combine them manually, but I want something scriptable.) The output file size doesn't matter, as long as it's sure to print, has A4 paper size (or the original) and 300~600dpi resolution.

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• Windows network: deny file access to another user if file is currently open

  - by Steve

  Some users on my network are having difficulties saving files, because the file is open elsewhere. Let's say Lemuel wants to edit a file, but Bernice in the next office over is working on it. Lemuel opens, edits, and tries to save, but then gets a "no write access" error. Bernice chortles with glee (since earlier that week Lemuel stole her sandwich). Unfortunately, various softwares will not warn the user that they have opened a read-only file. Is there a way (in Windows) to limit file access to ONE user only, i.e. 777 for the first user to open the file, and 000 for all users after that? (Sorry for the Linux terminology but it gets my point across).

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• PHP Requests Being Blocked After Making About 25 in Ten Minutes

  - by Daniel Stern

  We have an administrative portal where we run PHP functions through a Javascript portal using ajax for administrative purposes. For example, we might have a function called updateAllDatabaseEntries() which would call AJAX functions in rapid succession, with those functions each executing numerous SQL queries. The problem is after making several successive requests from the same computer (not an excessive amount, maybe 30 in ten minutes) the system will stop responding to any PHP, HTTP requests ETC ONLY from my computer. From other computers in the office the panel can still be accessed, and access is restored to this computer after about 15 minutes. We believe this is not a glitch but some kind of security feature built into our server, possibly relating to Suhosin and likely well-intentioned but currently preventing us from running our system administration. Server Info: Linux 2.6.32-5-xen-amd64 #1 SMP Tue Mar 8 00:01:30 UTC 2011 x86_64 GNU/Linux Cheers - DS

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• Network Printer Issue.

  - by goldenmean

  Hello, I have a Windows-7 Desktop at office. There is a network printer Dell MFP2335dn which is installed on this dekstop. The printer worked fine for me(I could print from my desktop), sometime back but recently i am not been able to print. When i give a print job, it stays in the queue for a long time, nothing gets printed. When i see the status of the printer in "Devices and Printers", it says - Offline. I removed the printer installed on my Desktop, and tried to install the drivers downloaded from Dell website: http://support.euro.dell.com/support/downloads/download.aspx?c=uk&l=en&s=gen&releaseid=R241894&formatcnt=0&libid=0&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=349205 But still the same problem. I don't know what to do more to resolve this. Any pointers about how to resolve this error and get printing done. thanks, -AD.

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• Outlook 2003 won't send mail

  - by Ho Li Cow

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• PowerPoint 2007 animated slides are only partially converted to PDF

  - by Tim

  I have recently encountered a problem with PowerPoint 2007. When I use "Save as PDF/XPS" to create a PDF version of my presentation, some slides are only partially included in the resulting PDF file. For example, this: is reduced to this: So far, I have only encountered this with slides that contain animation elements, but which part of the elements remain in the PDF version appears not to have anything to do with the order in which the animated elements appear, so that might just be a coincidence. When viewing the affected slides in Acrobat Reader, it complains about this file containing invalid elements, and that I should complain to whoever generated the PDF file... Perhaps it has something to do with the Office 2007 Service Pack 3, because these problems started only after it had been installed. Has anyone noticed something similar? Is there a workaround?

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• Windows 7 clean install, freezes when starting programs

  - by madmaze

  Hello Everyone, I have a problem on a brand new Windows 7 Lenovo T510 intel I5/4gb ram. When I got the Laptop, right off the bat i noticed that it would freeze up often on th most simple tasks. After a while I got fed up and reinstalled. All that is installed currently is AVG/Firefox/Office. I Rebooted after installing those things and when I try to open Firefox it freezes just trying to open. Ive tried a few other things and it freezes all the time. Any Ideas what it could be?

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• Set up an Email server on intranet without domain

  - by Devdatta Tengshe

  I work in a small office with about 35 people and we are all on a intranet. This network is not connected to the internet. Is it possible to set up an email server, with which we could send emails to each other? (We don't need to send emails outside our network.) I cannot use a messenger service like Openfire, since the messages could be asynchronous, and we'd like to get those emails in a email client like Thunderbird. Another obstacle we have is that we do not have a domain name. Any ideas on which free (as in beer) software could be used? We have both Windows and Linux machines.

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• Best VoIP VPS Location?

  - by ToiletOverflow

  Our office currently runs a few phones over a VoIP line. Through our VoIP provider, we have a virtual private server. We chose them as the VPS provider because the VPS came pre-loaded with all of the software that was necessary. However, I've discovered that I would rather manage the software myself and would prefer to work on a different platform. The primary reason that we have stayed with them is because as our VoIP provider, I presume that there is some advantage in call quality because they have "direct access to the PSTN", which I would presume is an advantage when it comes to call termination and overall call quality. My question boils down to: What is better from a call quality perspective? 1) A server located 20ms closer to us (60ms), offered by a different company. 2) The current server at the VoIP/SIP provider (80ms)

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• Remote connection to dynamic public ip & private ip addresses

  - by user51737

  Many times I connected to windows computer which has static public ip address via remote desktop over wan links. I'm wondering how could I connect to the remote computer that has dynamic public ip address & private ip addresses assigned. I've 2 systems at home: xp system-------connected to internet(dynamic public ip) & allowed other users to connected to the internet on the interface. windows vista system--------enabled dhcp on the interface to access internet from xp. How could I remotely connect from my office to the 'vista system'?. If I've a router/modem at my home it may be possible to allow the ports for the system but I don't. Any tips?

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• Airpot Express configuration

  - by Christina

  We are trying to set up remote access to a computer that houses a server fro a particular program we are running. The program says we need to configure the office router. In the firewall settings it says to open ports 5345-5351 (TCP only). Port Forwarding: You will also need to forward the same range of ports (5345-5351) to the computer running the Server. This typically requires that the computer running the Server be assigned a static IP on the local network. Having trouble figuring out which IP address we actually need to be using on the client side of this program in order to access the server computer. Can someone walk through this process?? We are working on Mac OSX 10.5. Thank you in advance!

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• mac & windows backup solutions - Offsite Backups

  - by Kristiaan

  Im looking for some advice on a system Im looking to impliment within our company, but so far I have not found an adequate solution too. I need to provide my users with a way to backup there laptops whilst in the office and if possible offsite as well, we have a mixture of Windows & Mac laptops so software should ideally be multi platform. This is the first time i am attempting to-do something like this as we normally charge the users with responsibility for their backups. I have ruled out most of the services like dropbox, sugarsync (unless one exists that does this) as whilst they does exactly what I want it does not give me any control over restoring / recovering data in the event of the user being unavailable, as it requires their account password to access data.

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