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• eSTEP Newsletter October 2012 now available

  - by uwes

  Dear Partners,We would like to inform you that the October '12 issue of our Newsletter is now available.The issue contains information to the following topics:News from CorpOracle Announces Oracle Solaris 11.1 at Oracle OpenWorld; Oracle Announces Oracle Exadata X3 Database In-Memory Machine; Oracle Enterprise Manager 12c introduces New Tools and Programs for Partners; Oracle Unveils First Industry-Specific Engineered System - the Oracle Networks Applications Platform,;  Oracle Unveils Expanded Oracle Cloud Offerings; Oracle Outlines Plans to Make the Future Java During JavaOne 2012 Strategy Keynote; Some interesting Java Facts and Figures; Oracle Announces MySQL 5.6 Release Candidate Technical Section What's up with LDoms (4 tech articles); Oracle SPARC T4 Systems cut Complexity, cost of Cryptographic Tasks; PeopleSoft Enterprise Financials 9.1; PeopleSoft HCM 9.1 combined online and batch benchmark,; Product Update Bulletin Oracle Solaris Cluster Oct 2012; Sun ZFS Storage 7420; SPARC Product Line Update; SPARC M-series -  New DAT 160 plus EOL of M3000 series; SPARC SuperCluster and SPARC T4 Servers Included in Enterprise Reference Architecture Sizing Tool; Oracle MagazineLearning & EventsRecently delivered Techcasts: An Update after the Oracle Open World, An Update on OVM Server for SPARC; Update to Oracle Database ApplianceReferencesBridgestone Aircraft Tire Reduces Required Disk Capacity by 50% with Virtualized Storage Solution; Fiat Group Automobiles Aligns Operational Decisions with Strategy by Using End-to-End Enterprise Performance Management System; Birkbeck, University of London Develops World-Class Computer Science Facilities While Reducing Costs with Ultrareliable and Scalable Data Infrastructure How toIntroducing Oracle System Assistant; How to Prepare a ZFS Storage Appliance to Serve as a Storage Device; Migrating Oracle Solaris 8 P2V with Oracle Database 10.2 and ASM; White paper on Best Practices for Building a Virtualized SPARC Computing Environment, How to extend the Oracle Solaris Studio IDE with NetBeans Plug-Ins; How I simplified Oracle Database 11g Installation on Oracle Linux 6You find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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• Database Security: The First Step in Pre-Emptive Data Leak Prevention

  - by roxana.bradescu

  With WikiLeaks raising awareness around information leaks and the harm they can cause, many organization are taking stock of their own information leak protection (ILP) strategies in 2011. A report by IDC on data leak prevention stated: Increasing database security is one of the most efficient and cost-effective measures an organization can take to prevent data leaks. By utilizing the data protection, access control, account management, encryption, log management, and other security controls inherent in the database management system, entities can institute first-level control over the widest range of protected information. As a central repository for unstructured data, which is growing at leaps and bounds, the database should be the first layer providing information leakage protection. Unfortunately, most organizations are not taking sufficient steps to protect their databases according to a survey of the Independent Oracle User Group. For example, any operating system administrator or database administrator can access the all the data stored in the database in most organizations. Without any kind of auditing or monitoring. And it's not just administrators, database users can typically access the database with ad-hoc query tools from their desktop and by-pass any application level controls. Despite numerous regulations calling for controls to limit the powers of insiders, most organizations still put too many privileges in the hands of their employees. Time and time again these excess privileges have backfired. Internal agents were implicated in almost half of data breaches according to the Verizon Data Breach Investigations Report and the rate is rising. Hackers also took advantage of these excess privileges very successfully using stolen credentials and SQL injection attacks. But back to the insiders. Who are these insiders and why do they do it? In 2002, the U.S. Secret Service (USSS) behavioral psychologists and CERT information security experts formed the Insider Threat Study team to examine insider threat cases that occurred in US critical infrastructure sectors, and examined them from both a technical and a behavioral perspective. A series of fascinating reports has been published as a result of this work. You can learn more by watching the ISSA Insider Threat Web Conference. So as your organization starts to look at data leak prevention over the coming year, start off by protecting your data at the source - your databases. IDC went on to say: Any enterprise looking to improve its competitiveness, regulatory compliance, and overall data security should consider Oracle's offerings, not only because of their database management capabilities but also because they provide tools that are the first layer of information leak prevention. Learn more about Oracle Database Security solutions and get the whitepapers, demos, tutorials, and more that you need to protect data privacy from internal and external threats.

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• Exalogic 2.0.1 Tea Break Snippets - Creating and using Distribution Groups

  - by The Old Toxophilist

  By default running your Exalogic in a Virtual provides you with, what to Cloud Users, is a single large resource and they can just create vServers and not care about how they are laid down on the the underlying infrastructure. All the Cloud Users will know is that they can create vServers. For example if we have a Quarter Rack (8 Nodes) and our Cloud User creates 8 vServers those 8 vServers may run on 8 distinct nodes or may all run on the same node. Although in many cases we, as Cloud Users, may not be to worried how the Virtualisation Algorithm decides where to place our vServers there are cases where it is extremely important that vServers run on distinct physical compute nodes. For example if we have a Weblogic Cluster we will want the Servers with in the cluster to run on distinct physical node to cover for the situation where one physical node is lost. To achieve this the Exalogic Virtualised implementation provides Distribution Groups that define and anti-aliasing policy that the underlying Virtualisation Algorithm will take into account when placing vServers. It should be noted that Distribution Groups must be created before you create vServers because a vServer can only be added to a Distribution Group at creation time. Creating A Distribution Group To create a Distribution Groups we will first need to select the Account in which we want the Distribution Group to be created. Once we have selected the account we will see the Interface update and Account specific Actions will be displayed within the Action Panes. From the Action pane (or Right-Click on the Account) select the "Create Distribution Group" action. This will initiate the create wizard as follows. Distribution Group Details Within the first Step of the Wizard we can specify the name of the distribution group and this should be unique. In addition we can provide a detailed description of the group. Distribution Group Configuration The second step of the configuration wizard allows you to specify the number of elements that are required within this group and will specify a maximum of the number of nodes within you Exalogic. At this point it is always better to specify a group with spare capacity allowing for future expansion. As vServers are added to group the available slots decrease. Summary Finally the last step of the wizard display a summary of the information entered.

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• Headaches using distributed version control for traditional teams?

  - by J Cooper

  Though I use and like DVCS for my personal projects, and can totally see how it makes managing contributions to your project from others easier (e.g. your typical Github scenario), it seems like for a "traditional" team there could be some problems over the centralized approach employed by solutions like TFS, Perforce, etc. (By "traditional" I mean a team of developers in an office working on one project that no one person "owns", with potentially everyone touching the same code.) A couple of these problems I've foreseen on my own, but please chime in with other considerations. In a traditional system, when you try to check your change in to the server, if someone else has previously checked in a conflicting change then you are forced to merge before you can check yours in. In the DVCS model, each developer checks in their changes locally and at some point pushes to some other repo. That repo then has a branch of that file that 2 people changed. It seems that now someone must be put in charge of dealing with that situation. A designated person on the team might not have sufficient knowledge of the entire codebase to be able to handle merging all conflicts. So now an extra step has been added where someone has to approach one of those developers, tell him to pull and do the merge and then push again (or you have to build an infrastructure that automates that task). Furthermore, since DVCS tends to make working locally so convenient, it is probable that developers could accumulate a few changes in their local repos before pushing, making such conflicts more common and more complicated. Obviously if everyone on the team only works on different areas of the code, this isn't an issue. But I'm curious about the case where everyone is working on the same code. It seems like the centralized model forces conflicts to be dealt with quickly and frequently, minimizing the need to do large, painful merges or have anyone "police" the main repo. So for those of you who do use a DVCS with your team in your office, how do you handle such cases? Do you find your daily (or more likely, weekly) workflow affected negatively? Are there any other considerations I should be aware of before recommending a DVCS at my workplace?

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• Common SOA Problems by C2B2

  - by JuergenKress

  SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Java EE 8 update

  - by delabassee

  Planning for Java EE 8 is now well underway. As you know, a few weeks ago, we conducted a three part Java EE 8 Community Survey (you can find the final summary here). The data gathered have been very influential for the next steps. You can now expect over the coming weeks and months to see updates on the various specifications that compose the Java EE platform. Some Specification Leads are busy gathering additional feedback regarding what they should focus their efforts on (e.g. CDI 2 survey). Other Specification Leads have already publicly exposed what they think should be one of the focus for the evolution of the specification they lead.  For example, adding Server-Senet Events (SSE) support in JAX-RS is being discussed here and adding MVC support is being discussed here. Please remember that the fact we are now discussing any feature does not insure that it will be included in the proposal, nor in any particular update to Java EE. We can expect additional enhancements, changes and evolutions as we get closer to the finalisation of the different specifications... and there is still a long way to go with these specification proposals! Linda DeMichiel, Java EE Co-Specification Lead, has recently posted a draft proposal for the Java EE 8 Platform specification. Linda's goal is to recruit people and companies supporting this proposal before submitting it to the JCP.  This draft proposal is very interesting reading as it contains relevant information on the plans for Java EE 8 such as : The themes: Support for the latest web standards (eg. HTTP 2.0)  Continue to work on ease of development Improve the infrastructure for cloud support Alignment with Java SE 8 New JSRs to be added to the platform: J-Cache Java API for JSON Binding Java Configuration Plans for the Web Profile Plans on technologies to prune in Java EE 8, ... So if you haven't done it yet, I really encourage you to read the Java EE 8 draft proposal! Our goal for the Java EE 8 specification is for it to be finalized in the second half of 2016. It is important to note that we are in the early days of Java EE 8 and at this stage everything (themes, content, timing, etc.) is preliminary. Everything still needs to be discussed, challenged and agreed within the different Java Community Process (JCP) Experts Groups (EGs). Some EGs that still need to be formed! It could also means that the roadmap will have to be adjusted to follow the progress being made in the different EGs. This is also a good occasion to remind you that participation within those upcoming JCP Experts Groups is encouraged. Contributing in an EG is an effective lever to influence what Java EE 8 will become! Finally, as things get more concrete, we will share details on how to engage in the different Java EE 8 related Adopt-a-JSR initiatives, another way to contribute. You can also read other posts related to Java EE 8, here at The Aquarium blog. Just look for articles with the 'javaee8' tag.

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• Goodbye, Spreadsheets and Hello Modern ERP

  - by Christine Randle

  By: Steve Cox, Vice President, Oracle Accelerate for Midsize Companies     Signs of the resurging economy continue to sprout, with green shoots rising across different sectors and industries. With the economy on the rebound, businesses are increasing their investment in technology to keep up with growth and evolving demands; as proof, Gartner recently increased its worldwide IT spending forecast for 2012 to $3.6 trillion, anticipating a 3 percent increase from 2011 spending.   One of the segments most reliant on technology to catapult growth is midsize companies – established businesses leveraging every competitive efficiency and advantage to compete with much larger enterprises. We find that to compete against the big guys, they need to create an internal technology infrastructure to fuel that growth. Goodbye, spreadsheets and hello modern ERP.   While many businesses postponed upgrading or replacing financial and HR management systems during the recession, now some have started dusting off RFPs and revisiting technology options. Years ago, midsize organizations used spreadsheet-based systems and processes to manage employees, customers, partners, products and revenue. We’ve found that as companies scale up, they are apt to avoid heavily customizing their existing systems, and instead are more prone to standardize on a modern, enterprise-class ERP system.   Modern ERP platforms enable growing companies to immediately address the most pressing challenges – accounting, talent management, customer retention, et. al. Midsize companies implement these systems and processes to help them earn more, go public or expand globally.   And today, choice is a primary factor when selecting an ERP solution. Businesses have more deployment options now than ever before, depending on their unique structures and needs. Whether the preference is on demand, cloud, hosted or on premise, a modular, scalable deployment is available to meet the need.   With modern ERP systems, business that once struggled to do more with fewer resources have access to the same quality tools as larger competitors. By adopting top tier ERP systems tailored to individual business needs, midsize companies can support business operations while creating an enterprise system that seamlessly scales up to fuel future growth. Meaning that the ERP decision that your company makes today, will have legs to serve your business for years to come.

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• ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

  - by Richard Lefebvre

  Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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• Saddling your mountain lion with JDeveloper

  - by Blueberry Coder

  Last October, Apple released Java Update 2012-006. This patch brought the Apple-provided JDK for OS X Lion v10.7 and OS X Mountain Lion v10.8 to version 1.6.0_37. At the same time, it disabled the Apple Java plugins and removed the Java Preferences panel that enabled users to manage the various Java releases on their computer. On the Windows and Linux platforms, JDeveloper 11g R1 has been certified  to run on Java 7 since patch set 5. This is not the case on OS X.   ( The above is not a typo. Apple's OS for personal computer is now known as OS X; the « Mac » prefix has been dropped with the 10.8 release. And it's pronounced « Oh-Ess-Ten », by the way. Yes, I am a nitpicker. I know... ) Please note JDeveloper 11g R2 is not certified either. On any platform. It will generally work, but there are known issues with ADF Mobile. Personally, I would recommend to wait for 12c before going to JDK 7.  Now, suppose you have installed Oracle's JDK 7 on your Mac. JDeveloper will not run on it. It will even not install. Susan and I discovered this the hard way while setting up the ADF Mobile hands-on lab we ran at the UKOUG 2012 conference. The lab was a great success nevertheless, attracting nearly a hundred delegates. It was great to see the interest ADF Mobile already generates, especially among PL/SQL Developers and DBAs. But what did we do to make it work?  While Java Update 2012-006 removed the Java Preferences panel, it leaved in place OS X's command-line Java infrastructure. Thus, it is possible to invoke the Apple JDK 6 to start the JDeveloper installer. Suppose your user is named « Fred », and that the JDeveloper installer is on your desktop. You can execute the following command in a terminal window (on a single line) to start the installer:  /usr/libexec/java_home --version 1.6.0  --exec java -jar /Users/Fred/Desktop/jdevstudio11116install.jar  The JDeveloper installer, being provided a valid JDK reference, will set up the IDE and embedded WebLogic Server instance accordingly. Clever engineering at its finest!

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• Oracle Partner Architects Training

  - by mseika

  Dear Oracle Partner, There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test.  Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Choose from any of the 40 recorded training sessions. Topics include:  • Security• Service integration • Database and options• Data integration • BI and applications• Applications and infrastructure• Hardware and software combinations The market and Oracle value specialized partners More information about specialization can be found on opn.oracle.com. Click through to OPN Program/Specialize “What’s in it for us?” Quite simply: the opportunity to gain the differentiation and competitive edge you need to stand out in the marketplace. • Differentiate your company through expertise in leading Oracle IT solutions;• Get your experts, architects and consultants up to speed on specialized services and solutions;• Make our customers’ shortlists. They are looking for value-added solutions for their business.   Recordings All sessions are recorded. After registering for a session in oraevents, you will receive the info to access the webex recording. Your timing, your tempo.  Registration and more information Visit architects.oraevents.eu to sign up for the recorded sessions. NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate. Training schedule  Choose from any of the 40 recorded training sessions: SECURITY THE PRACTICAL APPROACH •  Identity governance• Access management• Data privacy and protection• End-to-end security, layers of exposures•  Identity & access management, why and where to start?• Data security, how? SERVICE INTEGRATION A NEW ROADTO ENTERPRISE-WIDE SERVICE INTEGRATION • Oracle RUEI: maximize business value by insight into real end-user experiences•  Governance challenges in the services landscape•  Creating an agile enterprise (by Jeff Davies)• Oracle’s approach to SOA (by Jeff Davies) - guiding and accelerating SOA success• Technical case study – the SOA challenge• Oracle’s unified business process management suite 11g (incl. demo) DATABASE DATABASE AND OPTIONS, GOINGWIDE •  Understanding service level agreements for databases• Database lifecycle management• Data centric information lifecycle management DATA INTEGRATION  DIS FOR ARCHITECTS • Data integration solutions: an overview• ODI and goldengate• Data quality

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• Access Offline or Overloaded Webpages in Firefox

  - by Asian Angel

  What do you do when you really want to access a webpage only to find that it is either offline or overloaded from too much traffic? You can get access to the most recent cached version using the Resurrect Pages extension for Firefox. The Problem If you have ever encountered a website that has become overloaded and unavailable due to sudden popularity (i.e. Slashdot, Digg, etc.) then this is the result. No satisfaction to be had here… Resurrect Pages in Action Once you have installed the extension you can add the Toolbar Button if desired…it will give you the easiest access to Resurrect Pages. Or you can wait for a problem to occur when trying to access a particular website and have it appear as shown here. As you can see there is a very nice selection of cache services to choose from, therefore increasing your odds of accessing a copy of that webpage. If you would prefer to have the access attempt open in a new tab or window then you should definitely use the Toolbar Button. Clicking on the Toolbar Button will give you access to the popup window shown here…otherwise the access attempt will happen in the current tab. Here is the result for the website that we wanted to view using the Google Listing. Followed by the Google (text only) Listing. The results with the different services will depend on how recently the webpage was published/set up. View Older Versions of Currently Accessible Websites Just for fun we decided to try the extension out on the How-To Geek website to view an older version of the homepage. Using the Toolbar Button and clicking on The Internet Archive brought up the following page…we decided to try the Nov. 28, 2006 listing. As you can see things have really changed between 2006 and now…Resurrect Pages can be very useful for anyone who is interested in how websites across the web have grown and changed over the years. Conclusion If you encounter a webpage that is offline or overloaded by sudden popularity then the Resurrect Pages extension can help you get access to the information that you need using a cached version. Links Download the Resurrect Pages extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Remove Colors and Background Images in WebpagesGet Last Accessed File Time In Ubuntu LinuxCustomize the Reading Format for Webpages in FirefoxGet Access to 100+ URL Shortening Services in FirefoxAccess Cached Versions of Webpages When a Website is Down TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes Twelve must-have Google Chrome plugins Cool Looking Skins for Windows Media Player 12 Move the Mouse Pointer With Your Face Movement Using eViacam

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• Should EICAR be updated to test the revision of Antivirus system?

  - by makerofthings7

  I'm posting this here since programmers write viruses, and AV software. They also have the best knowledge of heuristics and how AV systems work (cloaking etc). The EICAR test file was used to functionally test an antivirus system. As it stands today almost every AV system will flag EICAR as being a "test" virus. For more information on this historic test virus please click here. Currently the EICAR test file is only good for testing the presence of an AV solution, but it doesn't check for engine file or DAT file up-to-dateness. In other words, why do a functional test of a system that could have definition files that are more than 10 years old. With the increase of zero day threats it doesn't make much sense to functionally test your system using EICAR. That being said, I think EICAR needs to be updated/modified to be effective test that works in conjunction with an AV management solution. This question is about real world testing, without using live viruses... which is the intent of the original EICAR. That being said I'm proposing a new EICAR file format with the appendage of an XML blob that will conditionally cause the Antivirus engine to respond. X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-EXTENDED-ANTIVIRUS-TEST-FILE!$H+H* <?xml version="1.0"?> <engine-valid-from>2010-1-1Z</engine-valid-from> <signature-valid-from>2010-1-1Z</signature-valid-from> <authkey>MyTestKeyHere</authkey> In this sample, the antivirus engine would only alert on the EICAR file if both the signature or engine file is equal to or newer than the valid-from date. Also there is a passcode that will protect the usage of EICAR to the system administrator. If you have a backgound in "Test Driven Design" TDD for software you may get that all I'm doing is applying the principals of TDD to my infrastructure. Based on your experience and contacts how can I make this idea happen?

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• SharePoint Thoughts

  - by Tim Murphy

  I was listening to .NET Rocks episode #713 and it got me thinking about a number of SharePoint related topics. I have been working with SharePoint since the 2001 product came out and have watched it evolve over the years.  Today SharePoint is one of the most powerful and flexible products in the market.  Of course that doesn’t mean there isn’t room for improvement (a lot of improvement in fact) and with much power comes much responsibility. My main gripe these days is that you have to develop on a server instance.  This adds a real barrier to entry for developers.  You either have to run VMWare or Hyper-V on your developer machine or actually develop on your dev server for most tasks.  Yes, there is a way to setup a Windows 7 machine with the SharePoint components but it is very hackish. Beyond that the tools in VS2010 are a great leap forward from past generations.  Not requiring a separate package creation tool is not the least of the improvements.  Better workflow and web part development have also eased the burden of many developers. The other thing the show brought up in my thoughts was more around usage.  Users want to be able to self server everything without regard to what affect that has on leveraging their data from a corporate perspective.  My coworkers who work on Lotus Notes ask why the user can’t just do what ever they want? Part of the reason is that those features have not been built, but the other part is that giving them those features is often like giving an infant a loaded hand gun.  You can do it but it doesn’t make it the smart thing to do. As with any tool that is going to be used in the enterprise it should be subject to governance.  If controls are not in place as they said in the episode of DNR the document libraries and I believe SharePoint in general starts to look as disarrayed and unusable as a shared drive.  Consider these factors before giving into every whim of the users.  You should be able to explain to them the tradeoffs of giving them full control versus being able to leverage the information they collect to the benefit of the organization. These are just a couple of the thoughts that were triggered by the show.  I’m sure there are more discussions that can be had.  Feel free to leave your comments about the pros and cons of SharePoint. del.icio.us Tags: .NET Rocks,SharePoint,software development

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• Data Virtualization: Federated and Hybrid

  - by Krishnamoorthy

  Data becomes useful when it can be leveraged at the right time. Not only enterprises application stores operate on large volume, velocity and variety of data. Mobile and social computing are in the need of operating in foresaid data. Replicating and transferring large swaths of data is one challenge faced in the field of data integration. However, smaller chunks of data aggregated from a variety of sources presents and even more interesting challenge in the industry. Over the past few decades, technology trends focused on best user experience, operating systems, high performance computing, high performance web sites, analysis of warehouse data, service oriented architecture, social computing, cloud computing, and big data. Operating on the ‘dark data’ becomes mandatory in the future technology trend, although, no solution can make dark data useful data in a single day. Useful data can be quantified by the facts of contextual, personalized and on time delivery. In most cases, data from a single source may not be complete the picture. Data has to be combined and computed from various sources, where data may be captured as hybrid data, meaning the combination of structured and unstructured data. Since related data is often found across disparate sources, effectively integrating these sources determines how useful this data ultimately becomes. Technology trends in 2013 are expected to focus on big data and private cloud. Consumers are not merely interested in where data is located or how data is retrieved and computed. Consumers are interested in how quick and how the data can be leveraged. In many cases, data virtualization is the right solution, and is expected to play a foundational role for SOA, Cloud integration, and Big Data. The Oracle Data Integration portfolio includes a data virtualization product called ODSI (Oracle Data Service Integrator). Unlike other data virtualization solutions, ODSI can perform both read and write operations on federated/hybrid data (RDBMS, Webservices,  delimited file and XML). The ODSI Engine is built on XQuery, hence ODSI user can perform computations on data either using XQuery or SQL. Built in data and query caching features, which reduces latency in repetitive calls. Rightly positioning ODSI, can results in a highly scalable model, reducing spend on additional hardware infrastructure.

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• So, I though I wanted to learn frontend/web development and break out of my comfort zone...

  - by ripper234

  I've been a backend developer for a long time, and I really swim in that field. C++/C#/Java, databases, NoSql, caching - I feel very much at ease around these platforms/concepts. In the past few years, I started to taste end-to-end web programming, and recently I decided to take a job offer in a front end team developing a large, complex product. I wanted to break out of my comfort zone and become more of an "all around developer". Problem is, I'm getting more and more convinced I don't like it. Things I like about backend programming, and missing in frontend stuff: More interesting problems - When I compare designing a server that handle massive data, to adding another form to a page or changing the validation logic, I find the former a lot more interesting. Refactoring refactoring refactoring - I am addicted to Visual Studio with Resharper, or IntelliJ. I feel very comfortable writing code as it goes without investing too much thought, because I know that with a few clicks I can refactor it into beautiful code. To my knowledge, this doesn't exist at all in javascript. Intellisense and navigation - I hate looking at a bunch of JS code without instantly being able to know what it does. In VS/IntelliJ I can summon the documentation, navigate to the code, climb up inheritance hiererchies ... life is sweet. Auto-completion - Just hit Ctrl-Space on an object to see what you can do with it. Easier to test - With almost any backend feature, I can use TDD to capture the requirements, see a bunch of failing tests, then implement, knowing that if the tests pass I did my job well. With frontend, while tests can help a bit, I find that most of the testing is still manual - fire up that browser and verify the site didn't break. I miss that feeling of "A green CI means everything is well with the world." Now, I've only seriously practiced frontend development for about two months now, so this might seem premature ... but I'm getting a nagging feeling that I should abandon this quest and return to my comfort zone, because, well, it's so comfy and fun. Another point worth mentioning in this context is that while I am learning some frontend tools, a lot of what I'm learning is our company's specific infrastructure, which I'm not sure will be very useful later on in my career. Any suggestions or tips? Do you think I should give frontend programming "a proper chance" of at least six to twelve months before calling it quits? Could all my pains be growing pains, and will they magically disappear as I get more experienced? Or is gaining this perspective is valuable enough, even if plan to do more "backend stuff" later on, that it's worth grinding my teeth and continuing with my learning?

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• As the current draft stands, what is the most significant change the "National Strategy for Trusted Identities in Cyberspace" will provoke?

  - by mfg

  A current draft of the "National Strategy for Trusted Identities in Cyberspace" has been posted by the Department of Homeland Security. This question is not asking about privacy or constitutionality, but about how this act will impact developers' business models and development strategies. When the post was made I was reminded of Jeff's November blog post regarding an internet driver's license. Whether that is a perfect model or not, both approaches are attempting to handle a shared problem (of both developers and end users): How do we establish an online identity? The question I ask here is, with respect to the various burdens that would be imposed on developers and users, what are some of the major, foreseeable implementation issues that will arise from the current U.S. Government's proposed solution? For a quick primer on the setup, jump to page 12 for infrastructure components, here are two stand-outs: An Identity Provider (IDP) is responsible for the processes associated with enrolling a subject, and establishing and maintaining the digital identity associated with an individual or NPE. These processes include identity vetting and proofing, as well as revocation, suspension, and recovery of the digital identity. The IDP is responsible for issuing a credential, the information object or device used during a transaction to provide evidence of the subject’s identity; it may also provide linkage to authority, roles, rights, privileges, and other attributes. The credential can be stored on an identity medium, which is a device or object (physical or virtual) used for storing one or more credentials, claims, or attributes related to a subject. Identity media are widely available in many formats, such as smart cards, security chips embedded in PCs, cell phones, software based certificates, and USB devices. Selection of the appropriate credential is implementation specific and dependent on the risk tolerance of the participating entities. Here are the first considered actionable components of the draft: Action 1: Designate a Federal Agency to Lead the Public/Private Sector Efforts Associated with Achieving the Goals of the Strategy Action 2: Develop a Shared, Comprehensive Public/Private Sector Implementation Plan Action 3:Accelerate the Expansion of Federal Services, Pilots, and Policies that Align with the Identity Ecosystem Action 4:Work Among the Public/Private Sectors to Implement Enhanced Privacy Protections Action 5:Coordinate the Development and Refinement of Risk Models and Interoperability Standards Action 6: Address the Liability Concerns of Service Providers and Individuals Action 7: Perform Outreach and Awareness Across all Stakeholders Action 8: Continue Collaborating in International Efforts Action 9: Identify Other Means to Drive Adoption of the Identity Ecosystem across the Nation

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• BI&EPM in Focus November 2013

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE IBM is Embracing Oracle Exalytics: The Velocity of Thought and Action (link) Customers Ambulance Victoria, Australia, uses analytics and modelling to serve the expanding needs of a growing population (link) Cablemás Selects Oracle to Speed Customer Data Insights (link) National Instruments Introduces New Business Intelligence Solutions—Runs Reports up to 30x Faster, and Expands Customer Insight (link) FLSmidth Ensures Precise, Transparent Financial Reporting at All Business Levels, Reduces Financial Consolidation Time by up to 40% (link) Enterprise Performance Management Partner Edgewater Ranzal Webinar Series Mitigate Your Biggest EPM Project Risk - Thursday, 21st November - Register here:  4.00 GMT Capital Planning in the Energy Industry - Tuesday, 26th November - Register here:  4.00 GMT Driving Value in the Retail Industry Using Hyperion Strategic Finance (HSF)  - Tuesday, 10th December - Register here:  7.00 GMT Dec 11, Look Smarter Selling Hyperion Profitability & Cost Management (HPCM) Webcast (link) EPM System Infrastructure Tips & Tricks Support: November EPM Patch Set Updates released Business Analytics Monthly Index - October 2013 Hyperion Smart View Assistance with OBIEE 11.1.1.7 Hyperion Disclosure Management 11.1.2.3.330 PSU 17444967 [Doc ID 1592645.1] Hyperion Financial Close Management (FCM) 11.1.2.3.100 PSU 16989110 [Doc ID 1592644.1] Business  Intelligence BI-Apps Whitepaper: Packaged Analytic Applications: Accelerating Time and Value By Wayne Eckerson (link) BI Apps Blog: A Closer Look at Oracle Price Analytics (link) Blog: Taking Your Business Scorecard Golfing (link) Blog: Practical Uses of Business Scorecards, from Company-Wide to Process Specific (link) Nov 19, Big Data at Work Series: How Delphi Harnesses Big Data to Improve Warranty Response & Customer Satisfaction (link) Rittman Mead Blog: Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration Support: OBIEE Suite Bundle Patches (understand OBIEE naming convention) [Doc ID 1591422.1] Support Blog: Java update alert: Essbase Administration Services (EAS) 11.1.2.3 (link) Support Blog: OBIEE 11.1.1.7.131017 now available (link) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Oracle Virtualization Friday Spotlight - November 8, 2013

  - by Monica Kumar

  Hands-on Private Cloud Simulator In One Hour Submitted by: Doan Nguyen, Senior Principal Product Marketing Director My aeronautics instructor used to say, "you can’t appreciate flying until you take flight." To clarify, this is not about gearing up in a flying squirrel suit and hopping off a cliff (topic for another blog!) but rather about flying an airplane. The idea is to get hands-on with the controls at the cockpit and experience flight before you actually fly a real plane. After the initial 40 hours of flight time, the concept sank in and it really made sense.This concept is what inspired our technical experts to put together the hands-on lab for a private cloud deployment and management self-service model. Yes, we are comparing the lab to a flight simulator! Let’s look at the parallels: To get trained to fly, starting in the simulator gets you off the ground quicker. There is no need to have a real plane to begin with. In a hands-on lab, there is no need for a real server, with networking and real storage installed. All you need is your laptop The simulator is pre-configured, pre-flight check done. Similarly, in a hands-on lab, Oracle VM and Oracle Enterprise Manager are pre-configured and assembled using Oracle VM VirtualBox as the container. Software installations are not needed. After time spent training at the controls, you can really appreciate the practical experience of flying. Along the same lines, the hands-on lab is a guided learning path, without the encumbrances of hardware, software installation, so you can learn about cloud deployment and management.  However, unlike the simulator training, your time investment with the lab is only about an hour and not 40 hours! This hands-on lab takes you through private cloud deployment and management using Oracle VM and  Oracle Enterprise Manager Cloud Control 12c in an Infrastructure as a service IaaS model. You will first configure the IaaS cloud as the cloud administrator and then deploy guest virtual machines (VMs) as a self-service user. Then you are ready to take flight into the cloud! Why not step into the cockpit now!

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• Software engineering project idea feedback [on hold]

  - by Chris Sewell

  I'm a third year student currently undergoing my project/dissertation section of my degree. I have drafted a proposal for my final year project and would appreciate any feedback. The feedback can be anything constructive either specific to this proposal, the area that I will be working and researching in or my ideas. I will accept all input. Aims My aim is to attempt a proof of concept and prototype a runtime-as-a-service (RaaS). This cloud based runtime will allow clients to dynamically offload tasks or create cloud applications. Currently software-as-a-service (SaaS) cloud applications are purpose built and have a predefined scope in which they can assist or serve the client; this scope cannot be changed without physical alteration to the client and server software. With RaaS the client potentially could define any task it wanted at any time depending on its environment variables, the client and server would then communicate parameters and returns for that task. For the client to utilize a RaaS it must be able to conceive and then define a task using an appropriate XML vocabulary. As the scope of the cloud solution is defined by the client at its runtime, the cloud solution only has to exist for as long as the client requires it to as opposed to a client using a dedicated service. Deliverables The crux of the project will require an XML vocabulary in which the client and server will communicate. I’ll prototype the server application that will dynamically create and manage cloud solutions. The solution will be coded using an interpreted language, such as python or javascript, which can evaluate expressions in runtime or a language that can dynamically compile such as C# or Java. As a further proof of concept I will also produce a mock client that offloads tasks to the server. The report will attempt to explain the different flavours of cloud computing solutions including infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and SaaS including real world examples and where the use of a RaaS could have improved the overall example solution. Disclaimer: I'm not requesting stakeholders in my project nor am I delegating work. Any materials other than feedback, advice or directions will not be utilized.

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• Switch from back-end to front-end programming: I'm out of my comfort zone, should I switch back?

  - by ripper234

  I've been a backend developer for a long time, and I really swim in that field. C++/C#/Java, databases, NoSql, caching - I feel very much at ease around these platforms/concepts. In the past few years, I started to taste end-to-end web programming, and recently I decided to take a job offer in a front end team developing a large, complex product. I wanted to break out of my comfort zone and become more of an "all around developer". Problem is, I'm getting more and more convinced I don't like it. Things I like about backend programming, and missing in frontend stuff: More interesting problems - When I compare designing a server that handle massive data, to adding another form to a page or changing the validation logic, I find the former a lot more interesting. Refactoring refactoring refactoring - I am addicted to Visual Studio with Resharper, or IntelliJ. I feel very comfortable writing code as it goes without investing too much thought, because I know that with a few clicks I can refactor it into beautiful code. To my knowledge, this doesn't exist at all in javascript. Intellisense and navigation - I hate looking at a bunch of JS code without instantly being able to know what it does. In VS/IntelliJ I can summon the documentation, navigate to the code, climb up inheritance hiererchies ... life is sweet. Auto-completion - Just hit Ctrl-Space on an object to see what you can do with it. Easier to test - With almost any backend feature, I can use TDD to capture the requirements, see a bunch of failing tests, then implement, knowing that if the tests pass I did my job well. With frontend, while tests can help a bit, I find that most of the testing is still manual - fire up that browser and verify the site didn't break. I miss that feeling of "A green CI means everything is well with the world." Now, I've only seriously practiced frontend development for about two months now, so this might seem premature ... but I'm getting a nagging feeling that I should abandon this quest and return to my comfort zone, because, well, it's so comfy and fun. Another point worth mentioning in this context is that while I am learning some frontend tools, a lot of what I'm learning is our company's specific infrastructure, which I'm not sure will be very useful later on in my career. Any suggestions or tips? Do you think I should give frontend programming "a proper chance" of at least six to twelve months before calling it quits? Could all my pains be growing pains, and will they magically disappear as I get more experienced? Or is gaining this perspective is valuable enough, even if plan to do more "backend stuff" later on, that it's worth grinding my teeth and continuing with my learning?

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• Java Cloud Service for developers

  - by JuergenKress

  The advent of cloud computing has reinvented application development for many companies. “That’s the beauty of the cloud,” says Cameron Purdy, vice president of development, Oracle. “It dramatically improves developer productivity because they can do what they do best without having to manage complex development, testing, staging, and production environments.” The key is to find a platform that doesn’t impose proprietary restrictions or force developers to learn new tools. For example, Oracle Java Cloud Service is an enterprise-grade platform as a service for building and deploying Java EE, Oracle WebLogic Server, and Oracle Application Development Framework (Oracle ADF) applications. “It’s designed to be flexible and easy to use,” says Purdy. “And it is also a standards-based solution -it’s not proprietary and there is no cloud lock-in. Developers get instant access to an enterprise-grade environment for a simple, monthly subscription.” Oracle Java Cloud Service instances are created with just a few clicks, so businesses can create a rich application development environment within minutes. Running on Oracle WebLogic Server and Oracle Exalogic, the underlying infrastructure also leverages Oracle Fusion Middleware’s integration with common services. For example, instances come integrated and preconfigured with optimized Oracle Database and Oracle Identity Management configurations. Based on Oracle Enterprise Manager, the Oracle Java Cloud Service console lets customers easily manage and monitor their Oracle Java Cloud Service instances. The open nature of the Oracle Java Cloud Service lets developers integrate through Web services such as SOAP and REST APIs, as well as use their favorite developer tools, whether they are out-of-the-box tools such as Maven and Ant or the productivity features built into Oracle JDeveloper, Oracle Enterprise Pack for Eclipse, or NetBeans IDE. The service allows for the seamless movement of applications between on-premise Oracle WebLogic Server domains and instances of Oracle Java Cloud Service within Oracle Cloud. This approach allows flexibility to mix and match the use of on-premise environments with cloud instances for development, test, and production environments. Visit to learn more and watch videos about Oracle Java Cloud Service. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: java,cloud,oracle cloud,java cloud,WebLogic Community,Oracle,OPN,Jürgen Kress

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• S11 launched

  - by unixman

  Now that Oracle Solaris 11 is out, its time to do 2 things -- 1) Its time to see what's in it, what's new and why its important, and then assess why it might make sense to begin evaluating it for your needs and 2) Its time to acknowledge, give thanks to and congratulate all the R&D personnel, architects, engineers, designers and testers who've put in so much effort and energy into helping make Solaris 11 (and SunOS 5.11) what it has become -- starting way back circa 2004 and, more importantly, culminating in the recent years and months -- staying focused on the execution, unwavering in the face of various challenges. For #1 above, here are a few good things to get going with - Watch the product launch replay - Visit the Solaris 11 Spotlight section on oracle.com - Get comfortable through introductory videos and detailed "how-to" guides (ex: how to create and publish IPS packages), white papers on the new default root file system, ZFS, and reap the benefits brought on by the fundamental shift in easing the administration experience - Look at the next level of software lifecycle management that is enabled by technologies such as Automated Installer and Image Packaging System -- that dramatically address patch management-related challenges - Understand how we continue to innovate in areas of service intelligence, reliability and availability - Start to evaluate enhancements in virtualization capabilities -- whether influenced by the need to consolidate or motivated by the need to have increased service mobility across physical systems, leveraging hardware-level abstractions - Gain more control over your network-centric services through enhancements in network resource management, observability and I/O performance - Look beyond your existing infrastructure with confidence that you can re-host and transition to newer systems with the use of Solaris 10 zones running on top of Solaris 11 - Relish in the fact that you can do all this, get your data to be secure and encrypted and more, on both, SPARC and x86-based systems. - Stay informed by keeping an eye on relevant blogs, which we've begun turning up recently. - Go through a hands-on lab - Sign up to take a class or just opt to watch various videos to begin to raise your comfort level with these technologies For #2 above -- There are many ways to do that. One way is to just say "thanks" with an email, a post, or a simple card,  similar to this one seen at a Barnes and Noble store recently.  The front of the card is followed by what's inside... and as the saying goes, now more then ever "it's what's inside that counts" And here's the inside of the card: So, what are you waiting for ? Go download and try it out, and please let us know what you think of it!

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• Quickly Copy Movie Files to Individually Named Folders

  - by DigitalGeekery

  Some HTPC media manager applications require movie files to be in stored in separate folders to properly store information such as cover art images and other metadata. Here we look at copying movie files to individual folders. If you already have a large movie collection stored in a single folder, we’ll show you how to quickly move those files into their own individually named folders. File2Folder FIle2folder is a handy portable app that automatically creates and moves movie files into a folder of the same filename. There is no installation needed. Simply download and run the .exe file (link below). Enter the current movie directory, or browse for the folder. File2folder now supports both local and network shares. When you are ready to create the folders and move the files, click Move! You’ll see the move progress displayed in the window. When the process is finished, you’ll have all your movie file in individual folders.   Change your mind? Just click the Undo! button…   …and the move and folder creation process will be undone. If you would like to have the folder monitored for new files, click the Start button. File2folder will process any new files it discovers every 180 seconds. To turn it off, click Stop. This simple little program is a huge timesaver for those looking to organize movie collections for their HTPC. We should also note that this will work with any files, not just videos. Download file2folder Similar Articles Productive Geek Tips Hack: Turn Off Debug Mode in VMWare Workstation 6 BetaAdd Images and Metadata to Windows 7 Media Center Movie LibraryAdd Folders to the Movie Library in Windows 7 Media CenterAutomatically Mount and View ISO files in Windows 7 Media CenterMove the Public Folder in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good Greate Image Viewing and Management with Zoner Photo Studio Free Windows Media Player Plus! – Cool WMP Enhancer Get Your Team’s World Cup Schedule In Google Calendar Backup Drivers With Driver Magician

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• Partners - Steer Clear of the Unknown with Oracle Enterprise Manager12c and Plug-in Extensibility

  - by Get_Specialized!

  Imagine if you just purchased a new car and as you entered the vehicle to drive it home and you found there was no steering wheel. And upon asking the dealer you were told that it was an option and you had a choice now or later of a variety of aftermarket steering wheels that fit a wide variety of automobiles. If you expected the car to already have a steering wheel designed to manage your transportation solution, you might wonder why someone would offer an application solution where its management is not offered as an option or come as part of the solution... Using management designed to support the underlying technology and that can provide management and support  for your own Oracle technology based solution can benefit your business  a variety of ways: increased customer satisfaction, reduction of support calls, margin and revenue growth. Sometimes when something is not included or recommended , customers take their own path which may not be optimal when using your solution and has later impact on the customers satisfaction or worse a negative impact on their business. As an Oracle Partner, you can reduce your research, certification, and time to market by selecting and offering management designed, developed, and supported for Oracle product technology by Oracle with Oracle Enterprise Manager 12c. For partners with solution specific management needs or seeking to differentiate themselves in the market, Enterprise Manager 12c is extensible and provides partners the opportunity to create their own plug-ins as well as a validation program for them.  Today a number of examples by partners are available and Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} more on the way from such partners as NetApp for NetApp storage and Blue Medora for VMware vSphere. To review and consider further for applicability to your solution, visit  the Oracle PartnerNetwork KnowledgeZone for Enterprise Manager under the Develop Tab http://www.oracle.com/partners/goto/enterprisemanager

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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