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How to get useful feedback/bug reports from users

- by Mikael Eliasson

I'm sure most webmasters have recived a mail like this: Creating [insert item here] is not working! When you check it out there is no general problem with the function but rather the user has discovered an edge case. Almost every mail I get is like this and in the long run it gets a bit annoying to always have to ask the user for more information. Is there anything I can do to get my users provide more useful feedback? Right now I have a mailto: for the webmaster mail in the page footer. I was thinking of changing this so that they have to report through a form on the site. Anyone got any experience with this? Do you get better/more reports by having a feedback form instead of giving the users the email?

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How to display/add play button on youtube image ?

- by Zakir Sajib

Hi all I am working in one project in wordpress environment and I have the opportunity to work with youtube video, fancybox etc. I have embedded the youtube image from youtube server which is "http://img.youtube.com/vi/0.jpg", now there is no play button shows up on middle of the image as we see usually any youtube videos! I tried to use the following code to get an image on top of the youtube image but it shows bigger picture, i know why <a class="fancybox" href="#video"> <img src="/wp-content/themes/mytheme/images/play_button.png" no-repeat width: 0px height:0px; style="background: url(http://img.youtube.com/vi/<?php echo $youtubeid ; ?>/0.jpg) transparent" width="180" height="150"/> <div id ="video"> // here is my embedded youtube usual code </div> both images shown in 180 x 150 size, but thats not what i want. I want youtube image will be shown in 180 x 150 size and play button image (play_button.png) will be display in middle of the youtube image in small size. Any clue in css or coding in php will be great favour. Thanks in advance.

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When will my old page stop appearing on Google?

- by Bane

I recently bought a new address for my Blogger blog, from yannbane.blogspot.com to www.yannbane.com. However, www.yannbane.com addresses do not appear when they are searched for! Is this natural? How much time will it take for Google to update its index? yannbane.blogspot.com 301's to www.yannbane.com. Both are added to my Webmaster Tools account, but it shows no data for www.yannbane.com (strangely). And, finally, is there something I could do to speed up the process?

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Approach to retrieve files from server

- by Aerus

I'm in the process of making a Java application with a corresponding update application. At any given time the user may want to update the application and the updater will ask for a list of files of the latest release. Based on this list, the updater can determine which files need to be downloaded to complete the update. I now have 2 approaches to solve this, but i would like to know what approach will put the least stress on my application and server. I could send a list of files i want to download to my server and the server zips the files and simply returns this compressed file to the application. The updater sents a request for each seperate file to the server, which simply returns the file The application will be used mainly in Belgium and The Netherlands and connections/bandwidth tend to be pretty decent in here. The average size of a single file should be around 100Kb and at most 1Mb. I expect an update to have anywhere between 10 to 50 new files. I expect at most 100 persons/day to update the application, i.e. in the week when a new version is released. I hope this is enough information to sketch my problem and any advice is welcome. If there is another common way to tackle this, i'd be glad to hear it.

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Google suddenly only indexes https and not http

- by spender

So all of a sudden, searches for our site "radiotuna" give out the result as an HTTPS link. https://www.google.com/?q=radiotuna#hl=en&safe=off&output=search&sclient=psy-ab&q=radiotuna&oq=radiotuna&gs_l=hp.12...0.0.0.3499.0.0.0.0.0.0.0.0..0.0.les%3B..0.0...1c.LnOvBvgDOBk&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.&fp=177c7ff705652ec3&biw=1366&bih=602 We only use https for the download of two specific files (these urls are resources used for autoupdate functionality of an app we distribute). All other parts of the site should be served over http. We wouldn't like to see any other traffic over https, nor any of our site links to appear in search engines as https. I'd like to address this issue. It seems that the following solutions are available: hand out an https specific robots.txt as such: User-agent: * Disallow: / and/or at app-level, 301 permanent redirect all requests (except the two above) to HTTP if they come in as HTTPS. My concern with the robots method is that, say (for some reason) google decided not to index http pages, disallowing https pages might mean that google has nothing left to index with disastrous consequences for our ranking. This means I'm inclined to go with a 301 redirect. Any thoughts?

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Using RegEx's in Multi-Channel Funnels in Google Analytics

- by Rob H

For some reason, I can't get my multi-channel funnel which utilizes RegEx's in the path steps to function -- it keeps coming back with no data. There are a few variables which may be holding things up, but I can't figure out the origin of the problem, nor a solution. Here's the situation: The funnel is tracking conversions, defined as when a user completes 4 steps to signup Steps are not "required" Default URL is set to https://example.com There is a 302 redirect set up on our site that leads from http://example.com to https://example.com Within the funnel, steps switch from non-secure pages (unless browser is set to secure browsing), to secure pages once the user moves from the landing page to the second page of the sign-up process (account placeholder has been created) URL at that point contains the variable of publisher number within (but not at the end) the URL My RegEx's are all properly written as tested on rubular.com

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Hangul calligraphy (TTF)

- by 2x2p1p

Hi guys. I want a nice hangul font. Can somebody indicate one ? Something elegant and beautiful like this England calligraphy: I would like to apply it using css 3: <!DOCTYPE html> <html> <head> <meta charset = "utf-8"> <style> @font-face { font-family: "hangul"; src: url("hangul.ttf"); } body { font-family: hangul; } </style> <title></title> </head> <body> ? ? ? </body> </html> Thanks

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302 Moved Temporarily or 301?

- by user11221

I have a question on redirects. HTTP status code checker tool shows "HTTP/1.1 302 Moved Temporarily" for the home page url http://someurl.com (just a namesake url). Also, this url opens up http://www.someurl.com/general/index. As you can see, a non-www url to a www url redirect is happening. My questions are: Is a 302 redirect acceptable for the home page? Will this affect the site showing up in search results in anyway? Isnt redirection to /general/index a bad practice?

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Grapeshot crawler ignoring robots.txt

- by QF_Developer

Has anyone come across a crawler called Grapeshot? They are hammering the same page repeatedly on our website. I believe they are looking for ad related keywords, based on previous content ad campaigns. The odd thing is we never ran any such campaigns on the page they are so interested in. We do have only a few pages running AdSense, is this what has attracted Grapeshot? I've added the following declaration to my robots.txt, but they don't seem to be honouring it? User-agent: grapeshot Disallow: / Any ideas on how to block this nuisance crawler? I'm starting to think the best way is by setting up IP rules in IIS?

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How to write a blog for SEO purpose

- by Mathieu Imbert

I have a photo sharing website, which provides very little textual content. Users can add tags to photos and a description, but it creates a lot of duplicate content, because most of the descriptions will be 'wow', 'lol', ... I don't think I should rely on users to build my SEO. I think it would be a great idea to write a blog, and use it to describe the best photos, start contests, explain themes, in short: create original content that search engines will love. Our website's main URL is like www.domain.com, and our new blog is hosted on blog.domain.com. From a SEO perspective, is it a good idea to keep the blog separate from the main site? This has the advantage to leave the original site unchanged, but will it add any page rank to the www.domain.com? If the blog ranks well it will obviously pass some page rank to the original through links. What do you think is the best option from a SEO perspective? Include the blog in www.domain.com? Or leave it in blog.domain.com?

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Is there a list of shortcuts which are not reserved in any major browser?

- by MainMa

In the past, when I implemented shortcuts for web applications, I used different ones for different browsers: for example Ctrl+Shift+A was used in Chrome, but would be something else, like Ctrl+Shift+C in Firefox, since Firefox reserves the Ctrl+Shift+A shortcut for add-ons. Actually, I have a project where it would be nice to have the same shortcuts for every browser. Is there a list of shortcuts which are not reserved in any major browser (Chrome, Firefox, Safari, IE and Opera) or do I have to do my own by listing? Google wasn't helpful, since it rather shows the list of shortcuts which are common to all major browsers.

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curious about the cached old domain

- by jogesh_p

i am a bit curious about my new Domain, actually i had a domain before let say http://example.com before expiration of that domain i bought a new one, with the name http://another-domain.com i uploaded all of my content on the second domain, but now when i search in google about some query related to my another-domain.com then i also find my old domain that is http://example.com is this provide the dulplicate content error to my http://another-domain.com ?? or any kind of penalty by Google

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Why is Google still not indexing my !# website?

- by Zubair

I have been working on a website which uses #! (2minutecv.com), but even after 6 weeks of the site up and running and conforming to the Google hash bang guidelines stated here, you can still see that Google still hasn't indexed the site yet. For example if you use Google to search for 2MinuteCV.com benefits it does not find this page which is referenced from the homepage. Can anyone tell me why Google isn't indexing this website? Update: Thanks for al lthe help with this answer. So just to make sure I understand what is wrong. According to the answers Google never actually indexes the pages after the Javascript has run. I need to create a "shadow site" which google indexes (which google calls HTNL snapshots). If I am right in thinking this then I can pick a winner for the bounty

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Keep search engine from indexing specific content on your site

- by Jimmy Chopps

I've got a pretty weird scenario that I was wondering someone could help me out with. I recently created a blog site and noticed that search engines have been including the content of my footer in with the description. This presents a problem because my footer is basic a brief legal statement saying that the views are my own and don't represent the company I work for (and yada yada yada). So, basically, I need a way to prevent search engines from indexint that content in my footer or even my footer altogether. I've been looking back through some of my SEO books and searching through forums but this doesn't seem possible. Is it possible to keep search engines from indexing only certain content on a page? If it isn't possible, what alternatives are there to ensure this legal mumbo jumbo doesn't show up in the results?

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Advertising Campaign Bidding Network

- by David

I hope this is the correct stackexchange to post on. Seems to most relevant. I'm looking for more ways to monetize my site. I'm already using the usual Google Adsense, tradedoublers, ad networks, etc. What I want to know, is if anyone knows of a service/network out there (similar to tradedoubler), which allows you to accept (or bid) on campaigns (primarily CPM based). For example: I log in, I get a list of advertising campaigns that are available and the prices they are willing to pay or I can put a bid in with imp count and cpm rate. I'm looking for something ideally europe or UK based, but im open to others. Thanks!

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Looking for a CDN

- by Bill

Most of the CDN's that I've seen require you to upload your content in advance. I'm looking for a CDN that, upon receiving a request for a resource it hasn't seen, will contact my application server. If the application server returns something, it should be sent to the user and then cached in the CDN. If not, it should just return a 404. If the user requests an unexpired item, the CDN should just serve it without bothering my app server. Does anything like this exist? Is there a way to get Cloudfront to work like this?

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How to prevent a 404 Error when installing a subdomain using a wordpress multi-site installation

- by Chris

I have installed a multi-site instillation of WordPress onto my domain. I then added the necessary code to the wp-config.php file and .htaccess as instructed by WordPress. I also installed a plugin called Quick Page/Post Redirect Plugin which allowed me to place a 301 redirect onto the main domain as I only want to use the sub domain and not the main domain. Then I also added the following line of code to the wp-config.php file to redirect the main domain define( 'NOBLOGREDIRECT', 'URL Redirect Address' ); The site works fine with a redirect on the main domain and my subdomain runs fine when you type in subdomain.domain.com or http://subdomain.domain.com. However when I enter www.subdomain.domain.com or http://www.subdomain.domain.com the following error message is returned: Not Found The requested URL / was not found on this server. Apache/2.4.9 (Unix) Server at www.subdomain.domain.com Port 80 Any help with this would be much appreciated.

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Anonymouse VS Logged in users on my site & Google Analytics

- by Flowpoke

I'd like to be able to run two different 'tracks' for Google Analytics; One for anonymous users of the site and another for Users whom are logged-in. I say "track" because Im not sure of the term--but I definitely know I want it to all be in the same "Analytics Account", I just want to segregate my logged-in users... In the site template, I can very easily add a conditional to display one or the other (Analytics code snippet)... Which Im hoping this comes down to and although Im not sure, it seems that the last digit in your Analytics ID (e.g. UA-15XXXX0-X) could be incremented to gain such additional 'tracks'....? Any tips? Am I doin it wrong? My current footer snippet: <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-XXXXXXX-1"); pageTracker._trackPageview(); } catch(err) {} </script>

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Country specific content vs global content

- by Ando

I have a global product presentation website myproduct.com For certain countries I also own the country domain: myproduct.co.uk, myproduct.com.au, myproduct.es, myproduct.de, etc. The presentation website is translated in multiple languages and I set up redirects: myproduct.es will redirect to myproduct.com/es/, myproduct.de will redirect to myproduct.com/de/, etc. . The content so far is the same, just translated in different languages. The advantages are that it's easy to keep the content aligned - everything is managed from one centralized dashboard (I'm using Wordpress with qtranslate). Now I'm running into trouble as for different countries I want localized content - for UK I want to run different promotions and use a different reseller than for .com.au so I would like that users coming from myproduct.co.uk see something different than those coming from myproduct.com.au (and not be redirected to myproduct.com as they are right now). How can I achieve this? I could duplicate the whole main website and modify only certain parts but then I would have a lot of duplicate content (e.g. info about how the product works) and I would have pages that are likely to change (FAQ page) that I would have to keep updated over all websites. I can duplicate only partially the main website: on the localized website I would have only the pages that are different and then all other links would point to the .com site. This would solve the duplication problem but would cause confusion for the user as you would navigate from .co.uk to .com without noticing and then wonder how to get back. Other, better option?

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why the difference in google search result using script for search and using a browser for search

- by Jayapal Chandran

I wrote a code to find the position in google search result for a search keyword. I also did the same with the browser. Both the results are different. Let me explain in detail here. I have a website and i wanted to know on which page number my domain appears for a search string. Like when i search for 'code snippets' i wanted to find in google search on which page number a certain domain appears. I wrote a php code to search page by page starting from page 1 to page n. I did the same task using a browser. The script returned page 4 and when browsed i can see the domain appearing in second page. here is the search string i use in my code. /search?hl=en&output=search&sclient=psy-ab&q=code+snippets&start=0&btnG= and for each request i change the start=0 to start=1, start=2, etc... and in the response i will check whether my domain appears in it. any idea for this different in search results?

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How come Indiegogo links shared on G+ link to their page instead of displaying URL?

- by Ivan Vucica

If an Indiegogo link, such as this one, gets shared on G+, their G+ page is displayed in the post in the place where commonly the URL would be displayed. I've tried looking analyzing the HTML, but came up empty handed: there's Twitter cards metadata, there's OpenGraph, there is a G+ button -- but I found nothing that links to Indiegogo's page, not even rel="publisher". So, how does Indiegogo achieve this?

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Do PHP-FPM (and other PHP handlers) need execute permissions on the PHP files they're serving?

- by Andrew Cheong

I read in a post at Server Fault that PHP-FPM needs execute permissions. However, the answer in When creating a website, what permissions and directory structure? only grants read and write permissions to PHP-FPM. Maybe I don't quite understand how PHP handlers (or CGI in general) work, but the two claims seem contradictory to me. As I understand, when Apache / Nginx gets a request for foobar.php, it "passes" the file to an appropriate handler. That is, I imagine it's as if www-root (or apache or whomever the webserver's running as) were to run some command, /usr/sbin/php-fpm foobar.php Actually, no, that's naive, I just realized. PHP-FPM must be a running instance (if it's to be performant, and cache, etc.), so probably PHP-FPM is just being told, "Hey, quick, process this file for me!" In either case, I don't see why execute permissions are necessary. It's not like the webserver needs to literally execute the file, i.e. ./foobar.php Is the Server Fault answer simply mistaken?

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Blog not even ranking for exact title match, after domain has been dropped twice [on hold]

- by Akshay Hallur

Consider a blog, related to blogging and SEO. The domain has been dropped (expired) 2 times before acquisition. The current owner is the 3rd owner of the domain since 5 months. Blog posts are not ranking, even for exact titles. Google+ or other shares will show up instead of the content. Some blog posts are not even indexed. Let us TAKE that it gets around 7 organic visits / day. Dropped domain, less likely used for spam (WayBack machine (2 Reframed drops) 3 captures since 2004, Don't know whether there was Email spam) (But no manual actions in WMT, so no reconsideration request). What could be the reason for this? How can Google be told that ownership is changed and the domain is now spam-free? Would this domain be salvageble, or does this only change after relocating to another domain?

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Link tags in iframe widget

- by john Smith

I have a rating community-site and I´m offering little iframe widgets with the average rating and some little other info. Does it make sense (for visibility, SEO) to add link tags to the head like: <link rel="alternate" type="application/rss+xml" title="RSS 2.0" href="rssfeed" /> <link rel="index" title="main-profile" href="main-profile"> To get a logical association of the widget to relating pages? How would you do this?

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How do I word my url so that it doesn't get blocked or appear spammy

- by user18681

I'm creating a fairly large site. Will my links appear spammy if I use the same word as in the pathfile in the url? For example: www.example.com/apples/great-apple-recipes www.example.com/apples/fresh-apple-pie www.example.com/apples/delicious-apple-turnovers I do not want my link to appear spammy. But is it ok if the keyword is almost always the same as in the pathfile on a huge site? Does the pathfile count as part of the keyword? Also, how many words in total should a url (including pathfile etc...) be?

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