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  • Welcome to the Oracle Cloud Blog

    - by rex.wang
    Welcome to the new Oracle Cloud blog, the home for all things related to cloud computing, including: Oracle Cloud Private cloud products Managed cloud services Here you will find everything from industry perspectives, best practices, product news, customers, events and more. Let’s start with a fun video: watch as a slick SalesDay.com rep gives his best pitch to a wise CIO. Cloud will be a big theme at Oracle OpenWorld this year, so if you're going, here’s a guide to all cloud-related sessions and demo.

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  • What is the best retort to "premature optimization is the root of all evil"

    - by waffles
    Often I hear the sentiment ... "Why worry about performance, write slow code, get your product to market ... don't worry about performance. You can sort that out later" The culmination of this sentiment is: "... premature optimization is the root of all evil ... #winning" I was wondering, does anybody have a good retort to this one liner. Ideally an equally strong one liner that encompasses the reverse of this sentiment?

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  • Learn more about SPARC by listening to our newly recorded podcasts

    - by Cinzia Mascanzoni
    Please listen to our newly recorded series of four podcasts focused on SPARC. The topics are: How SPARC T4 Servers Open New Opportunities SPARC Roadmap and SPARC T4 Architecture Highlights SPARC T4 For Installed Base Refresh and Consolidation SPARC T4 – How Does it Stack up Against the Competition? Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant, are your hosts. The intent is to continue to help you understand how to position and sell SPARC/T4 into your customer architecture.Details on how to access these podcasts can be found here.

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  • Archbeat Link-O-Rama Top 10 Facebook Faves for October 20-26, 2013

    - by OTN ArchBeat
    What are the 4,460 fans of the OTN ArchBeat Facebook Page talking about? The list below represents the Top 10 most popular articles, blog posts, and other content from across the community. Enterprise Grade Deployment Considerations for Oracle Identity Manager AD Connector | Firdaus Fraz Oracle Fusion Middleware solution architect Firdaus Fraz illustrates provides best practice recommendations for setting up an enterprise deployment environment for the OIM connector for Microsoft Active Directory. A Roadmap for SOA Development and Delivery | Mark Nelson Do you know the way to S-O-A? Mark Nelson does. His latest blog post, part of an ongoing series, will help to keep you from getting lost along the way. The road ahead for WebLogic 12c | Edwin Biemond Oracle ACE Edwin Biemond shares his thoughts on announced new features in Oracle WebLogic 12.1.3 & 12.1.4 and compares those upcoming releases to Oracle WebLogic 12.1.2. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovsikis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Configure Oracle Identity Manager AD/LDAP Authentication | Arda Eralp A step-by-step how-to from a member of the Fusion Middleware Applications Consultancy team. Java-Powered Robot Named NAO Wows Crowds | Tori Wieldt Tori Wieldt interviews a robot and human. Updated ODI Statement of Direction | Robert Schweighardt Heads up Oracle Data Integrator fans! A new product statement of direction document is available, offering "an overview of the strategic product plans for Oracle’s data integration products for bulk data movement and transformation, specifically Oracle Data Integrator (ODI) and Oracle Warehouse Builder (OWB)." Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 2: Setup and Configuration | Michael Rainey Michael Rainey continues his series with another technical article for you GoldenGate fans. Thought for the Day "Intuition will tell the thinking mind where to look next." — Jonas Salk, American medical researcher and virologist (October 28, 1914 – June 23, 1995) Source: brainyquote.com

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  • One Week To Go: OTN Architect Day: Cloud Computing

    - by Bob Rhubart
    One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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  • One Week To Go: OTN Architect Day: Cloud Computing

    - by Bob Rhubart
    One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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  • Oracle ADF PMs are UKOUG Conference 2012

    - by Grant Ronald
    Next week we'll have a (what is a collection of PM's called, flock? gaggle?) of ADF Product Managers attending the UKOUG conference in Birmingham.  Myself, Frank Nimphius, Chris Muir, Susan Duncan, Frederic Desbiens and Duncan Mills will all be attending.  We'll be covering a range of sessions and if you have any questions you'd like to ask about Oracle tools development, technical questions, migration, Forms to ADF, futures, mobile, anything!, then come up and say hi.

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  • StumbleUpon Exposed Now

    I know what it';s like to create a website anticipating great results. You worked hard on your product and you expect that other people will seek it out and appreciate its value. Unfortunately, it is... [Author: Jason Gilmore - Computers and Internet - April 29, 2010]

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  • Wireless not working on Dell Inspirion 1501 after upgrading to Ubuntu 12.04 tried steps in other threads

    - by mark burton
    I updated to Ubuntu 12.04 and now my wireless is not working. No icon for it. Tried some of the troubleshooting in other threads but can't get it to work. Would really appreciate any help Thanks! " *-network description: Network controller product: BCM4311 802.11a/b/g vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:05:00.0 version: 01 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=b43-pci-bridge latency=0 resources: irq:18 memory:c0200000-c0203fff *-network description: Ethernet interface product: BCM4401-B0 100Base-TX vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:08:00.0 logical name: eth0 version: 02 serial: 00:19:b9:5c:d1:52 size: 100Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=full ip=10.0.0.6 latency=64 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:21 memory:c0300000-c0301fff " lsub results Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 002: ID 046d:c526 Logitech, Inc. Nano Receiver $ lspci 00:00.0 Host bridge: Advanced Micro Devices [AMD] nee ATI RS480 Host Bridge (rev 10) 00:01.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RS480 PCI Bridge 00:05.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RS480 PCI Bridge 00:06.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RS480 PCI Bridge 00:12.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB600 Non-Raid-5 SATA 00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI0) 00:13.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI1) 00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI2) 00:13.3 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI3) 00:13.4 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI4) 00:13.5 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB Controller (EHCI) 00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 13) 00:14.1 IDE interface: Advanced Micro Devices [AMD] nee ATI SB600 IDE 00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) 00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB600 PCI to LPC Bridge 00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control 01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS482 [Radeon Xpress 200M] 05:00.0 Network controller: Broadcom Corporation BCM4311 802.11a/b/g (rev 01) 08:00.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02) 08:01.0 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19) 08:01.1 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 01) rfkill list all 0: dell-wifi: Wireless LAN Soft blocked: no Hard blocked: no

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  • Additional new material WebLogic Community

    - by JuergenKress
    Oracle Cloud Application Foundation 12c Helps Customers Deliver Next-Generation Applications on a Mission-Critical Cloud Platform In a recent online event, Oracle and industry speakers introduced Oracle Cloud Application Foundation 12c, including Oracle WebLogic 12.1.2 and Oracle Coherence 12.1.2.  Read More Team Spotlight: Mike Lehmann, Vice President of Product Management Meet the team behind Oracle Fusion Middleware. In this edition, we speak to Mike Lehmann, Oracle’s vice president of product management for Oracle Cloud Application Foundation, Oracle WebLogic Server, Oracle Coherence, Java Cloud Services, and Java Platform, Enterprise Edition. Read More New and Free: Learn Oracle Application Development Framework Mobile Online at Your Convenience Are you ready to go mobile? Check out this new tutorial from Oracle’s ADF Academy - Developing Applications with Oracle Application Development Framework Mobile. New: Oracle JDeveloper 12c and Oracle Application Development Framework 12c Announcing Oracle JDeveloper 12c and Oracle Application Development Framework 12c. New capabilities include HTML5, better Maven support, Git support, new Oracle ADF Faces components, improved REST support, Enterprise JavaBeans/Java Persistence API, and the latest support for Oracle WebLogic Server 12.1.2. Get more details and download. New: Oracle Enterprise Pack for Eclipse 12c The best Eclipse-based tools for Oracle WebLogic and Oracle Coherence continue to get better. Check out the latest Oracle WebLogic and Oracle Coherence support, improved Oracle Application Development Framework support, Maven, and more. Register: Oracle WebLogic Devcast Series Join us for the upcoming Oracle WebLogic Devcast webcast. Oracle GlassFish Server 3.1.2 and 2.1.1 updates  & An Overview of JSON-P & Comprehensive Free Java EE 6 Video Tutorial! Java ME Embedded 3.3 and Java ME Software Development Kit (SDK) 3.3 Now Available - Optimized for microcontrollers and other resource-constrained devices, this release reduces "core plumbing" for an app, and includes more information about memory and network usage critical for low-power apps. JDK 8 Early Access Releases now available JDK 8 Early Access Developer Documentation - Get the latest documentation changes to the Java Developer Guides and the Java Tutorials - Blog NetBeans IDE 7.4 Beta - This release extends HTML5 features to Java EE and PHP application development, introduces new support for Hybrid HTML5 development on Android and iOS platforms, and preview support for JDK 8. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Multiple vulnerabilities in Wireshark

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-1593 Denial of Service (DoS) vulnerability 3.3 Wireshark Solaris 11 11/11 SRU 8.5 CVE-2012-1594 Improper Control of Generation of Code ('Code Injection') vulnerability 3.3 CVE-2012-1595 Resource Management Errors vulnerability 4.3 CVE-2012-1596 Resource Management Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Investment scheme for a PC game the project

    - by Alex Kamen
    Good day everyone, I am working on a PC game project that has 3 phases planned, micro, macro and mmo versions [if confused, see a brief description at the bottom]. I have found a potential investor for the micro version of the game, but naturally, he requested a detailed plan of how the game will pay back. And the problem is that micro version itself is not supposed to be monetized much, other than some ads and limited in-game currency utilization. The idea is that with this combat demo already at hand, it should be possible to get a really large enough investment (millions of dollars) and use it to pay back the initial small one (thousands of dollars) and take the project into macro phase, which will really make profit. This way, everybody is going to win, provided that I can deliver the end-product. Yet while I am confident of that both the conception of the macro and the real game-play of the micro versions are going to be appealing, I don’t know how to obtain any guarantee of that I will be able to get funded once I have the prototype ready. And without that, I won’t receive the funds for the prototype in the first place! To summarize, my question is: how to figure out my future possibilities of getting funded once I have combat demo out, basically “whom to write to and what”. Ideally, I would like some sort of a preliminary agreement with a game publisher, something that would basically state “If the developer provides the product in time and in quality corresponding to the specifications given, the publisher guarantees to allocate funds for distribution and further development, thereby acquiring the right to X part of all future profits”. Does this sound sane? It’s just that I don’t want to sell all of my rights out straight away by taking a big outside investment while the project is in such early stage. I would appreciate if you would share your thoughts on this kind of scheme, and be sure to ask questions as I am sure I must have forgotten to mention a ton of important things, like the fact that initial funds are going to be spent on outsourcing (living in Siberia is really just great). [here’s a brief outline of what each version will feature] [micro] 1) turn based tactical combat rules 2) character development 3) arena/tournament system [macro] 4) ai-ruled dynamic interactive worlds 5) global map adventuring 6) strategic rpg + god simulator gameplay [mmo] 7) Persistent worlds system 8) Social structures system (“guilds/clans”) 9) god-simulation on the mmo scale P.S. Obviously, these features are incremental, so that mmo version has all 9.

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  • StreamInsight 1.0 Released

    - by Roman Schindlauer
    One piece in the set of products offered in SQL Server 2008 R2 that has generated a lot of buzz and interest during its CTP phase is StreamInsight, Microsoft’s platform for Complex Event Processing. Microsoft’s information platform vision provides enterprises with a “complete approach” to managing information assets, enabling all businesses to gain strategic value from information from the desktop to the datacenter to the cloud. And StreamInsight V1 is one essential piece in this spectrum. After more than a year of blood, sweat, tears, and insane amounts of coffee we are proud to release the first version of our Complex Event Processing Framework.   Those of you who have been following our Community Technology Previews (CTPs) throughout last year have already had the possibility to familiarize themselves with the product. Early feedback was not only incredibly positive, but also very constructive and strongly influenced the final feature set. Four notable increments over our last public CTP are: Count windows Non-occurrence detection (Anti-Join) Dynamic query composition at runtime Synchronize time across input streams Additionally, many smaller issues and bugs were addressed. A few APIs slightly changed with respect to the November CTP, but porting your application to RTM should not require a lot of effort.   Here are the (english) bits - choosing the evaluation license during setup lets you already play with this version. Before you install, make sure to uninstall any previous CTP version:   StreamInsight X86StreamInsight X64   Within a few days, we will update our product page and add download links and instructions there as well.   The StreamInsight documentation is provided through a help file as part of the installation as well as through Books Online on MSDN. We also invite you to visit the StreamInsight Blog and the StreamInsight Forum, which is a great place to discuss questions and issues with the community and the development team.   Regards,Roman Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Using a SQL Prompt snippet with template parameters

    - by SQLDev
    As part of my product management role I regularly attend trade shows and man the Red Gate booth in the vendor exhibition hall. Amongst other things this involves giving product demos to customers. Our latest demo involves SQL Source Control and SQL Test in a continuous integration environment. In order to demonstrate quite how easy it is to set up our tools from scratch we start the demo by creating an entirely new database to link to source control, using an individual database name for each conference attendee. In SQL Server Management Studio this can be done either by selecting New Database from the Object Explorer or by executing “CREATE DATABASE DemoDB_John” in a query window. We recently extended the demo to include SQL Test. This uses an open source SQL Server unit testing framework called tSQLt (www.tsqlt.org), which has a CLR object that requires EXTERNAL_ACCESS to be set as follows: ALTER DATABASE DemoDB_John SET TRUSTWORTHY ON This isn’t hard to do, but if you’re giving demo after demo, this two-step process soon becomes tedious. This is where SQL Prompt snippets come into their own. I can create a snippet named create_demo_db for this following: CREATE DATABASE DemoDB_John GO USE DemoDB_John GO ALTER DATABASE DemoDB_John SET TRUSTWORTHY ON Now I just have to type the first few characters of the snippet name, select the snippet from SQL Prompt’s candidate list, and execute the code. Simple! The problem is that this can only work once due to the hard-coded database name. Luckily I can leverage a nice feature in SQL Server Management Studio called Template Parameters. If I modify my snippet to be: CREATE DATABASE <DBName,, DemoDB_> GO USE <DBName,, DemoDB_> GO ALTER DATABASE <DBName,, DemoDB_> SET TRUSTWORTHY ON Once I’ve invoked the snippet, I can press Ctrl-Shift-M, which calls up the Specify Values for Template Parameters dialog, where I can type in my database name just once. Now you can click OK and run the query. Easy. Ideally I’d like for SQL Prompt to auto-invoke the Template Parameter dialog for all snippets where it detects the angled bracket syntax, but typing in the keyboard shortcut is a small price to pay for the time savings.

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  • Commerce Anywhere...Where the Web, Store, Mobile, Social and Call Center Come Together

    - by divya.malik
    I am pleased to introduce guest blogger, Bill Zujewski today. Bill has just joined the Oracle CRM Product Marketing team as part of our recent ATG acquisition. Based in Cambridge, MA Bill was the VP of Product Marketing for ATG and collaborated on eCommerce strategy with some of the best brands in the world. Welcome Bill!! BY BILL ZUJEWSKI "Times are a changing"...or so the song goes. Not long ago, eCommerce just meant having a cool brand and a slick website. Today, customers expect much more... what I think they really want...Commerce Anywhere...a seamless, consistent and personal way to interact or transact business with you and your products, whether they start on the web, go into a store, talk over the phone, access products via their mobile device or on their favorite social media site. They want one more thing... for you to remember them and their history with you... so they can be treated more intelligently and not have to repeat previous interactions. It makes sense to me, I want it too... it saves me time and money. I work with many companies that are trying to understand how to evolve their business structure and technology solutions to meet the challenges of Commerce Anywhere. My advice ... think differently and take a more holistic approach to the customer experience and the cross-channel selling solution. Stop integrating siloed legacy systems and start thinking about a single platform as your new foundation... the e-Commerce platform. I recently wrote a new white paper, Commerce Anywhere - A Business and Technology ! Strategy to Maximize Cross- channel Commerce Growth to help our customers better understand how to create that "Commerce Anywhere" customer experience that customers really want. The paper offers practical insights into an IT transformation that can help you leverage a commerce platform to go beyond the web store front and instead use it to enable rapid expansion into mobile apps, new in-store apps, and interact with your customers through social commerce. Let me know what you think by posting a comment on this blog.

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  • ASP.NET Membership Password Hash -- .NET 3.5 to .NET 4 Upgrade Surprise!

    - by David Hoerster
    I'm in the process of evaluating how my team will upgrade our product from .NET 3.5 SP1 to .NET 4. I expected the upgrade to be pretty smooth with very few, if any, upgrade issues. To my delight, the upgrade wizard said that everything upgraded without a problem. I thought I was home free, until I decided to build and run the application. A big problem was staring me in the face -- I couldn't log on. Our product is using a custom ASP.NET Membership Provider, but essentially it's a modified SqlMembershipProvider with some additional properties. And my login was failing during the OnAuthenticate event handler of my ASP.NET Login control, right where it was calling my provider's ValidateUser method. After a little digging, it turns out that the password hash that the membership provider was using to compare against the stored password hash in the membership database tables was different. I compared the password hash from the .NET 4 code line, and it was a different generated hash than my .NET 3.5 code line. (Tip -- when upgrading, always keep a valid debug copy of your app handy in case you have to step through a lot of code.) So it was a strange situation, but at least I knew what the problem was. Now the question was, "Why was it happening?" Turns out that a breaking change in .NET 4 is that the default hash algorithm changed to SHA256. Hey, that's great -- stronger hashing algorithm. But what do I do with all the hashed passwords in my database that were created using SHA1? Well, you can make two quick changes to your app's web.config and everything will be OK. Basically, you need to override the default HashAlgorithmTypeproperty of your membership provider. Here are the two places to do that: 1. At the beginning of your element, add the following element: <system.web> <machineKey validation="SHA1" /> ... </system.web> 2. On your element under , add the following hashAlgorithmType attribute: <system.web> <membership defaultProvider="myMembership" hashAlgorithmType="SHA1"> ... </system.web> After that, you should be good to go! Hope this helps.

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • Google Chrome Extensions: Launch Event (part 1)

    Google Chrome Extensions: Launch Event (part 1) Video Footage from the Google Chrome Extensions launch event on 12/09/09. In this part, Brian Rakowski, product management director, provides an update on Google Chrome and explains why extensions are important for the Google Chrome team. From: GoogleDevelopers Views: 5167 17 ratings Time: 04:39 More in Science & Technology

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  • Multiple vulnerabilities in Network Time Protocol (NTP)

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2009-0021 Improper Authentication vulnerability 5.0 Firmware SPARC T3-4 SPARC: 147317-01 SPARC T3-2 SPARC: 147316-01 SPARC T3-1B SPARC: 147318-01 SPARC T3-1 SPARC: 147315-01 Netra SPARC T3-1B SPARC: 147320-01 Netra SPARC T3-1 SPARC: 147319-01 Netra SPARC T3-1BA SPARC: 144609-07 CVE-2009-0159 Buffer Overflow vulnerability 6.8 CVE-2009-3563 Denial of Service (DoS) vulnerability 6.4 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Endeca Information Discovery 3-Day Hands-on Training Workshop

    - by Mike.Hallett(at)Oracle-BI&EPM
    For Oracle Partners, on October 3-5, 2012 in Milan, Italy: Register here. Endeca Information Discovery plays a key role with your big data analysis and complements Oracle Business Intelligence Solutions such as OBIEE. This FREE hands-on workshop for Oracle Partners highlights technical know-how of the product and helps understand its value proposition. We will walk you through four key components of the product: Oracle Endeca Server—A highly scalable, search-analytical database that derives the data model based on the data presented to it, thereby reducing data modeling requirements. Studio—A highly interactive, component-based user interface for configuring advanced, yet intuitive, analytical applications. Integration Suite—Provides rapid unification and enrichment of diverse sources of information into a single integrated view. Extensible Value-Added Modules—Add-on modules that provide value quickly through configuration instead of custom coding. Topics covered will include Data Exploration with Endeca Information Discovery, Data Ingest, Project Lifecycle, Building an Endeca Server data model and advanced modeling techniques, and Working with Studio. Lab Outline The labs showcase Oracle Endeca Information Discovery components and functionality by providing expertise on features and know-how of building such applications. The hands-on activities are based on a Quick Start application provided during the class. Audience Oracle Partners, Big Data Analytics Developer and Architects BI and EPM Application Developers and Implementers, Data Warehouse Developers Equipment Requirements This workshop requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: Hardware 8GB RAM is highly recommended (Windows 64 bit Machine is required) 40 GB free space (includes staging) USB 2.0 port (at least one available) Software One of the following operating systems: 64-bit Windows host/laptop OS (Windows 7 or Windows Server 2008) 64-bit host/laptop OS with a Windows VM (Server, or Win 7, BIC2g, etc.) Internet Explorer 8.x , Firefox 3.6 or Firefox 6.0 WINRAR or 7ziputility to unzip workshop files: Download-able from http://www.win-rar.com/download.html Download-able from http://www.7zip.com/ Oracle Endeca Information Discovery Workshop Register here: October 3-5, 2012: Cinisello Balsamo, Milan.  We will confirm with you your place within 2 weeks. Questions?  Send email to: [email protected]  :  Oracle Platform Technologies Enablement Services.

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  • Packard Bell TK11 Wifi not working (Ubuntu 12.10)

    - by Ingmar
    Hardware: Packard Bell EasyNote TK11BZ, BIOS version 1.15 Broadcom BCM43227 802.11 b/n/g Problem: Everything works as it should, except the wireless connection. The Wifi device is enabled in the "Additional Drivers" section of Software Sources, but does not even show up in the network manager drop-down. sudo lshw -C network: *-network UNCLAIMED description: Network controller product: BCM43227 802.11b/g/n vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:07:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:f0100000-f0103fff

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