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  • SEO - The Right Tools For You

    Research has proved that usually a lot of people only visit the page that the search engine has on the top. If you are tired of not getting traffic on your site and want your page to be the first one the search engine optimizes, you can take help of the SEO tools.

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • What types of objects are useful in SQL CLR?

    - by Greg Low
    I've had a number of people over the years ask about whether or not a particular type of object is a good candidate for SQL CLR integration. The rules that I normally apply are as follows: Database Object Transact-SQL Managed Code Scalar UDF Generally poor performance Good option when limited or no data-access Table-valued UDF Good option if data-related Good option when limited or no data-access Stored Procedure Good option Good option when external access is required or limited data access DML...(read more)

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  • Geo for Good Summit Highlights

    Geo for Good Summit Highlights The last week of September, Google hosted the Geo for Good User Summit, for nonprofit mapping and technology specialists to update the nonprofit community about new and special features of Google's mapping products. In this week's Maps Developers Live event, Mano Marks from Maps Developer Relations and Raleigh Seamster, Program Manager with the Google Earth Outreach team will talk about the highlights of the Summit and show off some great examples of people using Maps to help the world. From: GoogleDevelopers Views: 0 0 ratings Time: 00:00 More in Education

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  • How to Optimize Your Website Using the Title Meta Tag

    When I browse the internet I am shocked to see just how many big websites which don't correctly utilize the TITLE META tag to extract as much weight as possible to their keyword they are optimizing for. From my experience the TITLE tag is one of the most powerful onsite SEO factors. We all are aware that back links with anchor text using the targeted page keyword is the most important factor but it never fails to amaze me just how much people ignore this powerful META tag.

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  • TSQL formatting - a sure fire way to start a conversation.

    - by fatherjack
    There are probably as many opinions on ways to format code as there are people writing code and I am not here to say that any one is better than any other. Well, that isn't true. I am here to say that one way is better than another but this isn't a matter of preference or personal taste, this is an example of where sloppy formatting can cause TSQL to weird and whacky things but following some simple methods can make your code more reliable and more robust when . Take these two pieces of code, ready...(read more)

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  • How to begin? Windows 8 Development

    - by Dennis Vroegop
    Ok. I convinced you in my last post to do some Win8 development. You want a piece of that cake, or whatever your reasons may be. Good! Welcome to the club! Now let me ask you a question: what are you going to write? Ah. That’s the big one, isn’t it? What indeed? If you have been creating applications for computers before you’re in for quite a shock. The way people perceive apps on a tablet is quite different from what we know as applications. There’s a reason we call them apps instead of applications! Yes, technically they are applications but we don’t call them apps only because it sounds cool. The abbreviated form of the word applications itself is a pointer. Apps are small. Apps are focused. Apps are more lightweight. Apps do one thing but they do that one thing extremely good. In the ‘old’ days we wrote huge systems. We build ecosystems of services, screens, databases and more to create a system that provides value for the user. Think about it: what application do you use most at work? Can you in one sentence describe what it is, or what it does and yet still distinctively describe its purpose? I doubt you can. Let’s have a look at Outlouk. We all know it and we all love or hate it. But what is it? A mail program? No, there’s so much more there: calendar, contacts, RSS feeds and so on. Some call it a ‘collaboration’  application but that’s not really true as well. After all, why should a collaboration application give me my schedule for the day? I think the best way to describe Outlook is “client for Exchange”  although that isn’t accurate either. Anyway: Outlook is a great application but it’s not an ‘app’ and therefor not very suitable for WinRT. Ok. Disclaimer here: yes, you can write big applications for WinRT. Some will. But that’s not what 99.9% of the developers will do. So I am stating here that big applications are not meant for WinRT. If 0.01% of the developers think that this is nonsense then they are welcome to go ahead but for the majority here this is not what we’re talking about. So: Apps are small, lightweight and good at what they do but only at that. If you’re a Phone developer you already know that: Phone apps on any platform fit the description I have above. If you’ve ever worked in a large cooperation before you might have seen one of these before: the Mission Statement. It’s supposed to be a oneliner that sums up what the company is supposed to do. Funny enough: although this doesn’t work for large companies it does work for defining your app. A mission statement for an app describes what it does. If it doesn’t fit in the mission statement then your app is going to get to big and will fail. A statement like this should be in the following style “<your app name> is the best app to <describe single task>” Fill in the blanks, write it and go! Mmm.. not really. There are some things there we need to think about. But the statement is a very, very important one. If you cannot fit your app in that line you’re preparing to fail. Your app will become to big, its purpose will be unclear and it will be hard to use. People won’t download it and those who do will give it a bad rating therefor preventing that huge success you’ve been dreaming about. Stick to the statement! Ok, let’s give it a try: “PlanesAreCool” is the best app to do planespotting in the field. You might have seen these people along runways of airports: taking photographs of airplanes and noting down their numbers and arrival- and departure times. We are going to help them out with our great app! If you look at the statement, can you guess what it does? I bet you can. If you find out it isn’t clear enough of if it’s too broad, refine it. This is probably the most important step in the development of your app so give it enough time! So. We’ve got the statement. Print it out, stick it to the wall and look at it. What does it tell you? If you see this, what do you think the app does? Write that down. Sit down with some friends and talk about it. What do they expect from an app like this? Write that down as well. Brainstorm. Make a list of features. This is mine: Note planes Look up aircraft carriers Add pictures of that plane Look up airfields Notify friends of new spots Look up details of a type of plane Plot a graph with arrival and departure times Share new spots on social media Look up history of a particular aircraft Compare your spots with friends Write down arrival times Write down departure times Write down wind conditions Write down the runway they take Look up weather conditions for next spotting day Invite friends to join you for a day of spotting. Now, I must make it clear that I am not a planespotter nor do I know what one does. So if the above list makes no sense, I apologize. There is a lesson: write apps for stuff you know about…. First of all, let’s look at our statement and then go through the list of features. Remove everything that has nothing to do with that statement! If you end up with an empty list, try again with both steps. Note planes Look up aircraft carriers Add pictures of that plane Look up airfields Notify friends of new spots Look up details of a type of plane Plot a graph with arrival and departure times Share new spots on social media Look up history of a particular aircraft Compare your spots with friends Write down arrival times Write down departure times Write down wind conditions Write down the runway they take Look up weather conditions for next spotting day Invite friends to join you for a day of spotting. That's better. The things I removed could be pretty useful to a plane spotter and could be fun to write. But do they match the statement? I said that the app is for spotting in the field, so “look up airfields” doesn’t belong there: I know where I am so why look it up? And the same goes for inviting friends or looking up the weather conditions for tomorrow. I am at the airfield right now, looking through my binoculars at the planes. I know the weather now and I don’t care about tomorrow. If you feel the items you’ve crossed out are valuable, then why not write another app? One that says “SpotNoter” is the best app for preparing a day of spotting with my friends. That’s a different app! Remember: Win8 apps are small and very good at doing ONE thing, and one thing only! If you have made that list, it’s time to prepare the navigation of your app. The navigation is how users see your app and how they use it. We’ll do that next time!

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  • Ubuntu UK Podcast: Their Purple Moment

    <b>Ubuntu UK Podcast:</b> "We interview the awesome Stuart Langridge and discuss the Ubuntu One Music Store, beta testing, record tokens, Rhythmbox, MP3s, Britney Spears, file syncing, customer service, getting music into the store and Severed Fifth, Frequently Asked Questions, vinyl, reaching &#8216;real&#8217; people and Shot of Jaq."

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  • Established Websites For Sale

    When we see a banner or an advertisement that websites are for sale or an ad for established websites for sale, we think about the website is that it is available to the general public for sale. This assumption is for all the internet savvy people who understand technical terms like domain name acquisition, internet properties, Google AdSense revenue, affiliate income from web properties.

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  • Sending HTML Newsletters in a Batch Using SQL Server

    Sending a large volume of emails can put a strain on a mail relay server. However many people using SQL Server will need to do just that for things like newsletters, mailing lists, etc. Satnam Singh brings us a way to spread out the load by sending newsletters in multiple batches instead of one large process.

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  • Using Alt-select in SSMS, Word, and elsewhere

    - by John Paul Cook
    A surprising number of database people and Windows users in general don’t know about Alt select . This is a Windows technique not unique to SSMS that allows a user to select an arbitrary rectangular region of text and delete it, cut it, or copy it. Where I find Alt select particularly useful in SSMS is when I have a bunch of inline comments that are too far to the right. I want to delete much of the whitespace in front of them to move them to the left without disturbing any of the rest of the T-SQL....(read more)

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  • Search Engine Optimization (SEO) Simplified

    Let's first define what SEO is, SEO means getting your site on the first few ranks of a search engines results page, as a result of the keywords punched in by the people searching the web and of course those keywords are relevant to the content on your website. Some of the popular SEOs are Google, Yahoo, and MSN and if you are a internet marketers then you the value it can provide as it directs targeted traffic towards your portal or site.

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  • SEO Tips and Marketing

    Just because you are number 1 today doesn't mean that you will be ranked even on the first page by the end of the year. There are many people aiming to take your spot and with SEO companies targeting your competitors for clients, you may have less time than you think.

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  • Tips For Getting the Best Web Development

    For many people getting custom web development sounds like a complicated endeavor. It is true, that getting a good overall work output from a company or an individual in regards to web creation can turn sour fast, but you can utilize a few tips and ask a few questions to make sure that you're not getting swindled.

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  • What Does Latent Semantic Indexing Really Mean?

    Too many article writers are completely misunderstanding what latent semantic indexing is all about, and many people seem to be under the impression that LSI is something an SEO article service can produce. Once and for all, let's get it quite clear what LSI is all about...

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  • Stuxnet - how it infects

    - by Kit Ong
    Except from the CNET article.http://news.cnet.com/8301-13772_3-57413329-52/stuxnet-delivered-to-iranian-nuclear-plant-on-thumb-drive/?part=propeller&subj=news&tag=linkvThe Stuxnet worm propagates by exploiting a hole in all versions of Windows in the code that processes shortcut files, ending in ".lnk," according to...[the] Microsoft Malware Protection Center....Merely browsing to the removable media drive using an application that displays shortcut icons, such as Windows Explorer, will run the malware without the user clicking on the icons. The worm infects USB drives or other removable storage devices that are subsequently connected to the infected machine. Those USB drives then infect other machines much like the common cold is spread by infected people sneezing into their hands and then touching door knobs that others are handling.The malware includes a rootkit, which is software designed to hide the fact that a computer has been compromised, and other software that sneaks onto computers by using a digital certificates signed two Taiwanese chip manufacturers that are based in the same industrial complex in Taiwan--RealTek and JMicron, according to Chester Wisniewski, senior security advisor at Sophos.... It is unclear how the digital signatures were acquired by the attacker, but experts believe they were stolen and that the companies were not involved.Once the machine is infected, a Trojan looks to see if the computer it lands on is running Siemens' Simatic WinCC software. The malware then automatically uses a default password that is hard-coded into the software to access the control system's Microsoft SQL database. The Stuxnet worm propagates by exploiting a hole in all versions of Windows in the code that processes shortcut files, ending in ".lnk," according to...[the] Microsoft Malware Protection Center....Merely browsing to the removable media drive using an application that displays shortcut icons, such as Windows Explorer, will run the malware without the user clicking on the icons. The worm infects USB drives or other removable storage devices that are subsequently connected to the infected machine. Those USB drives then infect other machines much like the common cold is spread by infected people sneezing into their hands and then touching door knobs that others are handling.The malware includes a rootkit, which is software designed to hide the fact that a computer has been compromised, and other software that sneaks onto computers by using a digital certificates signed two Taiwanese chip manufacturers that are based in the same industrial complex in Taiwan--RealTek and JMicron, according to Chester Wisniewski, senior security advisor at Sophos.... It is unclear how the digital signatures were acquired by the attacker, but experts believe they were stolen and that the companies were not involved.Once the machine is infected, a Trojan looks to see if the computer it lands on is running Siemens' Simatic WinCC software. The malware then automatically uses a default password that is hard-coded into the software to access the control system's Microsoft SQL database.

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  • Sorting data in the SSIS Pipeline (Video)

    In this post I want to show a couple of ways to order the data that comes into the pipeline.  a number of people have asked me about this primarily because there are a number of ways to do it but also because some components in the pipeline take sorted inputs.  One of the methods I show is visually easy to understand and the other is less visual but potentially more performant.

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  • Error installing packages using Synaptic in Ubuntu 14.04 ?

    - by Mr_Chmod
    Each time I install something with synaptic I received the following error when I click in details: (synaptic:16174): GLib-CRITICAL **: g_child_watch_add_full: assertion 'pid > 0' failed The packages are installed with no problem at all. I have google it and I know that many people have this error I was wondering if this is already being analysed or if there is a fix for it... ERROR MESSAGE From Synaptic:

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