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• What's about Java?

  - by Silviu Turuga

  What is Java? In very short words, Java is a programming language that let you make an application that can be run on different operating systems, no matter we are talking about Windows, Mac OS, Linux or even embedded devices, such as RaspberryPi. When you compile a Java program, instead of getting a binary output as you get on other programming languages, you'll get a Java intermediate code, called Java bytecode. This is interpreted at run time, by a virtual machine that is specifically for the hardware and operating system you are using. What Java do i need? There are 5 major versions of Java: Java SE(Standard Edition) - this is what I'll use on most of my tutorials. Most of the examples will run on Java 6, but for others you'll need Java 7. Java EE (Enterprise Edition) - used for enterprise development Java ME (Micro Edition) - for running Java on mobile and different embedded devices such as PDAs, TV set-top boxes, printers, etc. Java Embedded - for some embedded devices such as Raspberry Pi, where the resources are limited JavaFX - to develop rich content User Interfaces. This is also something that will use a lot. More detailed information can be found on Oracle's website If you just want to run java applications you'll need the JRE (Java Runtime Environment) installed. If you want to program and create new applications, then you'll need the JDK (Java Development Kit).  How to check if Java is already installed? From command line, if you are on Windows, or from Terminal on Mac enter the following: java -version You should get something like this, if you have java installed on your system: java version "1.6.0_37" Java(TM) SE Runtime Environment (build 1.6.0_37-b06-434-11M3909) Java HotSpot(TM) 64-Bit Server VM (build 20.12-b01-434, mixed mode) Note: your current Java version might be different from mine. More information https://www.java.com/en/download/faq/whatis_java.xml http://en.wikipedia.org/wiki/Java_(programming_language) Next steps Install Java SDK Chose an IDE. I recommend NetBeans as it is very easy to use and also let you quickly create the GUI of your application Alternatives are Eclipse, Komodo Edit (for Mac), etc. There are plenty of solutions both free or paid. Resources on web Oracle Tutorials - lot of tutorials and useful resources JavaRanch - forum about java

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• Oracle Could Lead In Cloud Business Apps Within Year

  - by Richard Lefebvre

  Below is the reprint from an article, writen by By Pete Barlas, Investor's Business Daily, published on Investorscom: Oracle (ORCL) is all but destined to become the largest seller of cloud business-software applications, analysts say, and perhaps within a year. What that means in the long run is much debated, though, as analysts aren't sure whether pricing competition might cut into profit or what other issues might develop in the fast-emerging cloud software field. But the database leader, which is either No. 1 or 2 to SAP (SAP) in business apps overall, simply has the size and scope to overtake current cloud business-app leader, Salesforce.com (CRM), analysts say. Oracle rolled out its first full suite of cloud applications on June 6. Cloud computing lets companies store data and apps on the Internet "cloud" and access it quickly and easily. The applications run the gamut of customer relationship management software to social networking sites for employees, partners and customers. For longtime software giants like Oracle, the cloud is a big switch. They get the great bulk of revenue from companies and other enterprises buying or licensing software that the customers keep on their own computer systems. Vendors also get annual maintenance fees. Analysts estimate Oracle is taking in a mere $1 billion or so a year from cloud-based software sales and services now. But while that's just a sliver of the company's $37 billion in sales last year, it's already about a third of the total sales for Salesforce, which is expected to end this year with some $3 billion in revenue. Operates In 145 Countries Oracle operates in more than 145 countries vs. about 70 for Salesforce. And Oracle has far more apps than Salesforce. Revenue doesn't equate to profit, but it's inevitable that huge Oracle will become the largest seller of cloud applications, says Trip Chowdhry, an analyst for Global Equities Research. "What Oracle has is global presence," he said. "They have two things driving the revenue: breadth of the offering and breadth of the distribution. You put those applications in those sales reps' hands and you get deployments not in just one country but several countries." At the June 6 event, Oracle CEO Larry Ellison emphasized that his company could and would beat Salesforce.com in head-to-head battles for customers. Oracle makes software to help companies manage such tasks as customer relationships, recruiting, supply chains, projects, finances and more. That range gives it an edge over all rivals, says Michael Fauscette, an analyst for research firm IDC.

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• Loose Coupling and UX Patterns for Applications Integrations

  - by ultan o'broin

  I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too. Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology. Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI with linking libraries called code on a desktop PC for an office worker are over. The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like. User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS. Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through different UIs (desktop, simplified, or mobile), each optimized for the context of the user’s world of work and task completion. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too. The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from code. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX. One of Oracle’s partners, Innowave Technologies used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave CEO Basheer Khan, a Fusion User Experience Advocate explains how to do it on the Usable Apps blog.

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• RTS Game Style Application [closed]

  - by Daniel Wynand van Wyk

  My question may seem somewhat odd, but I hope that my specifications will clarify EXACTLY what it is that I am after. I need some help choosing the right tooling for a particular endeavour. My background is in desktop application development and large back-end systems. I have worked primarily on the Microsoft stack using C# and the .Net framework. My goal is to develop a 2D, RTS style, interactive office simulation. The simulation will model various office spaces, office equipment, employees and their interactions with one another. The idea is to abstract the concept of an office completely. Under the hood the application will do many things that are nothing like a game. This includes P2P networking, VPN tunnelling, streaming video, instant messaging, document collaboration, remote screen sharing, file-sharing, virus scanning, VOIP, document scanning, faxing, emailing, distributed computing, content management and much more! A somewhat similar thing has been attempted by IBM, where they created a virtual office in second life. If their attempt was a game, the game-play would be notably horrible, to say the least! The users/players will drive and control my application through the various objects modelled in the simulation. A single application capable of performing all of these various tasks would be a nightmare to navigate for even the most expert user. Using the concept of a game, I can easily separate functionality by assigning them to objects that relate 1-1 with their real world counter-parts. This can greatly simplify computing for novice users, with many added benefits in terms of visibility, transparency of process and centralized configuration. My hope is to make complex computing tasks accessible to all kinds of users and to greatly reduce the cognitive load associated with using the many different utilities and applications inside office settings. The complexity is therefore limited to the complexity of the space in which you find yourself. I want the application to target as many platforms as possible and run on computers that have no accelerated graphics capabilities. The simulation won't contain any of the fancy eye-candy you find in modern games, to the contrary, my "game" will purposefully be clean and simple. The closest thing I could imagine would be an old game like "Theme Hospital" or the first instalment of "The Sims". All the content will be pre-created and not user-generated like Second Life. New functionality will be added via a plugin system. Given my background and nature of my "game", I would like to spend most of my time writing code that does not have to do with the simulated office, as the "game" is really just a glorified application menu. I have done much reading about existing engines, frameworks and tools. I need the help of an experienced game developer who has tried and tested various products over the years who can guide me in the right direction given my very particular needs. I would appreciate any help I can get!

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• "ODM" - One of the Support team's most valued acronyms

  - by graham.mckendry(at)oracle.com

  If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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• My 2011 Professional Development Goals

  - by kerry

  I thought it might be a good idea to post some professional goals for 2011.  Hopefully, I can look at this list at the end of the year and have accomplished most of them. Release an Android app to the marketplace – I figured I would put this first because I have one that I have been working on for a while and it is about ready.  Along with this, I would like to start another one and continue to develop my Android skills. Contribute free software to the community – Again, I have an SMF plugin that will fill this requirement nicely.  Just need to give it some polish and release it.  That’s not all, I would like to add a few more libraries on github, or possibly contribute to an open source project. Regularly attend a user group meetings outside of Java – A great way to meet people and learn new things. Obtain the Oracle Certified Web Developer Certification – I got the SCJP a few years ago and would like to obtain another one.  One step closer to Certified Enterprise Architect. Learn scala – As a language geek, I like to stick to the Pragmatic Programmer’s ‘learn a new language every year’ rule (last year was Ruby).  Scala presents some new concepts all wrapped in a JVM-based OOP language.  Time to dig in. Write an app using JSF – New JEE 6 features are pretty slick.  I want to really leverage them in an app. Present at a user group meeting – Last but not least, I would like to improve my public speaking and skills in presenting.  Also, is a great reason to dig in to some latest and greatest tech. Use git more, and more effectively – Trying to move all my personal projects from Subversion to Git. That’s it.  A little daunting, but I am confident I can at least touch on most of these and it’s a great roadmap to my professional development.

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• Partners - Steer Clear of the Unknown with Oracle Enterprise Manager12c and Plug-in Extensibility

  - by Get_Specialized!

  Imagine if you just purchased a new car and as you entered the vehicle to drive it home and you found there was no steering wheel. And upon asking the dealer you were told that it was an option and you had a choice now or later of a variety of aftermarket steering wheels that fit a wide variety of automobiles. If you expected the car to already have a steering wheel designed to manage your transportation solution, you might wonder why someone would offer an application solution where its management is not offered as an option or come as part of the solution... Using management designed to support the underlying technology and that can provide management and support  for your own Oracle technology based solution can benefit your business  a variety of ways: increased customer satisfaction, reduction of support calls, margin and revenue growth. Sometimes when something is not included or recommended , customers take their own path which may not be optimal when using your solution and has later impact on the customers satisfaction or worse a negative impact on their business. As an Oracle Partner, you can reduce your research, certification, and time to market by selecting and offering management designed, developed, and supported for Oracle product technology by Oracle with Oracle Enterprise Manager 12c. For partners with solution specific management needs or seeking to differentiate themselves in the market, Enterprise Manager 12c is extensible and provides partners the opportunity to create their own plug-ins as well as a validation program for them.  Today a number of examples by partners are available and Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} more on the way from such partners as NetApp for NetApp storage and Blue Medora for VMware vSphere. To review and consider further for applicability to your solution, visit  the Oracle PartnerNetwork KnowledgeZone for Enterprise Manager under the Develop Tab http://www.oracle.com/partners/goto/enterprisemanager

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• How to cleanly add after-the-fact commits from the same feature into git tree

  - by Dennis

  I am one of two developers on a system. I make most of the commits at this time period. My current git workflow is as such: there is master branch only (no develop/release) I make a new branch when I want to do a feature, do lots of commits, and then when I'm done, I merge that branch back into master, and usually push it to remote. ...except, I am usually not done. I often come back to alter one thing or another and every time I think it is done, but it can be 3-4 commits before I am really done and move onto something else. Problem The problem I have now is that .. my feature branch tree is merged and pushed into master and remote master, and then I realize that I am not really done with that feature, as in I have finishing touches I want to add, where finishing touches may be cosmetic only, or may be significant, but they still belong to that one feature I just worked on. What I do now Currently, when I have extra after-the-fact commits like this, I solve this problem by rolling back my merge, and re-merging my feature branch into master with my new commits, and I do that so that git tree looks clean. One clean feature branch branched out of master and merged back into it. I then push --force my changes to origin, since my origin doesn't see much traffic at the moment, so I can almost count that things will be safe, or I can even talk to other dev if I have to coordinate. But I know it is not a good way to do this in general, as it rewrites what others may have already pulled, causing potential issues. And it did happen even with my dev, where git had to do an extra weird merge when our trees diverged. Other ways to solve this which I deem to be not so great Next best way is to just make those extra commits to the master branch directly, be it fast-forward merge, or not. It doesn't make the tree look as pretty as in my current way I'm solving this, but then it's not rewriting history. Yet another way is to wait. Maybe wait 24 hours and not push things to origin. That way I can rewrite things as I see fit. The con of this approach is time wasted waiting, when people may be waiting for a fix now. Yet another way is to make a "new" feature branch every time I realize I need to fix something extra. I may end up with things like feature-branch feature-branch-html-fix, feature-branch-checkbox-fix, and so on, kind of polluting the git tree somewhat. Is there a way to manage what I am trying to do without the drawbacks I described? I'm going for clean-looking history here, but maybe I need to drop this goal, if technically it is not a possibility.

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• Collaborative work (small team) - Best practices

  - by LEM01

  I'm currently working in a very small team of programmers (2-3) and I'm looking for advices/best practices on how to organise our work. We're all working on the same application using PHP. Today we're kind of all working on our way. Today situation: List item that have to be worked on by each dev 1/week. What has to be done is defined at a high functional level (ex: Build the search engine for this product..) Commit / merge our individual branches (git) every week before the next meeting No real dev rules, no code review No test written (aouutch) Problems faced: Code quality issue: discovering someone else code is sometime tough (inline, variable+function+class names, spaces, comments..) Changes in already existing classes (impact on someone else work) Responsibility of each dev unclear: after getting someone else code and discover something messy, should I make the change? Should he make the change? How to plan those things,... What I'm looking for: Basically I'm looking into structuring the way we develop things in order to avoid frustration and improve overall quality. How to define coding standards (naming convention, code rules...)? Do you you any validation script to make sure code is valid before committing? Do you think that defining an architect role in the team is needed? Someone that would actually define what has to be developed during the next phase. By defining interfaces or class descriptions that have to be written. (Does it make sense in such a small team?) Today we're losing time into understanding what others did or tried to do, we're also losing time in discussion like "you should have done it that way! Why is this class doing that and not that..? Shouldn't we have a embedded class rather that this set of data...". I'm looking into a work process, maybe with more defined responsibilities and process in order to improve our performance. If you have experience, advices, best practices or anything to share that we could benefit from it will be much appreciated! Thanks a lot for your time!

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• Can you work for the big (Google, Microsoft, Facebook etc.) without getting too much involved?

  - by Developer Art

  Having seen people talking about interviewing and working for the big companies, I keep wondering how much are you expected to actually get involved in there. 1) That's because I keep seeing folks from Google and Microsoft and others writing in forums, blogging, tweeting, speaking at conferences and seemingly doing this on the 24/7/365 basis from their office, apartment, hotel and even plane. Are you really expected to commit that much if you come to work for them? Do they want you to think about your work while you're eating, sleeping, taking a shower, making love and so on? Can you in fact "switch off" at five and go home forgetting everything? Perhaps you have a hobby, family life, kids, friends, personal projects anyone? Is it so that if you work for the big then you're expected not to have any life outside of the company? You can't develop own projects, have own clients and just have another life? 2) One other thing is the work contracts the big use. I've heard for instance that when you join Microsoft you need to provide a list of projects you're currently working on and after that anything new you'll come up with during your employment automatically belongs to the company. Are all of the big doing this? Can you deny signing a contract until such clause is removed or with the big it is "take it or leave it" because the legal department won't accept any change? Can you make them write the contract in that manner that they step away from anything you've developed in your private time? Of all the big I have only been at SAP during my internship. Lately while browsing through the old papers I've found my old contact which stipulated they owned everything I developed or invented during my employment, which I would never have signed these days. On a side note I don't think I would return to SAP since I remember most people there were clueless and provided the impression they were simply sitting out their years waiting for the retirement. But anyway, what do the other big put in their contracts? How far do you get involved when you go working for the big? Or perhaps fully committed with your body and soul? P.S. I'm not planning to join any of them I'm just curious.

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• I'm graduating with a Computer Science degree but I don't feel like I know how to program.

  - by wp123

  I'm graduating with a Computer Science degree but I see websites like Stack Overflow and search engines like Google and don't know where I'd even begin to write something like that. During one summer I did have the opportunity to work as a iPhone developer, but I felt like I was mostly gluing together libraries that other people had written with little understanding of the mechanics happening beneath the hood. I'm trying to improve my knowledge by studying algorithms, but it is a long and painful process. I find algorithms difficult and at the rate I am learning a decade will have passed before I will master the material in the book. Given my current situation, I've spent a month looking for work but my skills (C, Python, Objective-C) are relatively shallow and are not so desirable in the local market, where C#, Java, and web development are much higher in demand. That is not to say that C and Python opportunities do not exist but they tend to demand 3+ years of experience I do not have. My GPA is OK (3.0) but it's not high enough to apply to the large companies like IBM or return for graduate studies. Basically I'm graduating with a Computer Science degree but I don't feel like I've learned how to program. I thought that joining a company and programming full-time would give me a chance to develop my skills and learn from those more experienced than myself, but I'm struggling to find work and am starting to get really frustrated. I am going to cast my net wider and look beyond the city I've grown up in, but what have other people in similar situation tried to do? I've worked hard but don't have the confidence to go out on my own and write my own app. (That is, become an indie developer in the iPhone app market.) If nothing turns up I will need to consider upgrading and learning more popular skills or try something marginally related like IT, but given all the effort I've put in that feels like copping out. EDIT: Thank you for all the advice. I think I was premature because of unrealistic expectations but the comments have given me a dose of reality. I will persevere and continue to code. I have a project in mind, although well beyond my current capabilities it will challenge me to hone my craft and prove my worth to myself (and potential employers). Had I known there was a career overflow I would have posted there instead. Thanks again!

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• Object Oriented Design of a Small Java Game

  - by user2733436

  This is the problem i am dealing with. I have to make a simple game of NIM. I am learning java using a book so far i have only coded programs that deal with 2 classes. This program would have about 4 classes i guess including the main class. My problem is i am having a difficult time designing classes how they will interact with each other. I really want to think and use a object oriented approach. So the first thing i did was design the Pile CLASS as it seemed the easiest and made the most sense to me in terms of what methods go in it. Here is what i have got down for the Pile Class so far. package Nim; import java.util.Random; public class Pile { private int initialSize; public Pile(){ } Random rand = new Random(); public void setPile(){ initialSize = (rand.nextInt(100-10)+10); } public void reducePile(int x){ initialSize = initialSize - x; } public int getPile(){ return initialSize; } public boolean hasStick(){ if(initialSize>0){ return true; } else { return false; } } } Now i need help in designing the Player Class. By that i mean i am not asking for anyone to write code for me as that defeats the purpose of learning i was just wondering how would i design the player class and what would go on it. My guess is that the player class would contain method for choosing move for computer and also receiving the move human user makes. Lastly i am guessing in the Game class i am guessing the turns would be handeled. I am really lost right now so i was wondering if someone can help me think through this problem it would be great. Starting with the player class would be appreciated. I know there are some solutions for this problem online but i refuse to look at because i want to develop my own approach to such problems and i am confident if i can get through this problem i can solve other problems. I apologize if this question is a bit poor but in specific i need help in designing the Player class.

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• High traffic chat - how to check if there is new message and show it for all users

  - by user2633999

  I already had question about this but obviously it was not accepted very well, apparently too long when it's actually more information so you could have given me better answer. Ok, I will be much clearer now. Best possible logic to develop scalable chat in terms of stability, storing/reading messages on chat, updating chat on new message for all users etc.? I have most of this developed, the logic I think I miss is -- check if there is new message and show it for all users. I have this implemented but it crashes the site due to its traffic of 300k-400k people, so that's my main question. The chat is PHP based and uses Pusher (www.pusher.com) for instant messaging but it lacks what I need because it's more like a websocket. I'm using hardcoded files to keep messages (want to avoid database as much as possible). It's a no extension type of file, I'm sure you know. I'm getting crash with $fp = fopen(..., "w"); // pretend ... is the path and filename fwrite($fp, $msg); //hardcode the message fclose($fp); where $msg is the message itself. I'm having 1 file per message. I show last 150 messages = 150 file accesses and reads, yeah it's too much I guess. I have better logic now which I'm pursuing and that is 1 file with last 50-100 messages at all time. Sure it should be much better. How does it crash, that's the trickiest part because everything seems ordinary, believe me it is difficult to determine what exactly crashes the site, but in like 5 minutes when I try to open the site it's gone, then I put the old content without chat and is back online again. I'm having jquery post every 1 second to check if there is new message. I'm using timestamp in a special file where I keep the time last message was sent and if ((time() - time in file) <= 2) = reload last 150 messages including the last one. Too much input/output, write/read or however to say it I think is what crashes the site.

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• How to be successfull at BDD Specifications Workshops?

  - by sigo

  Today we tried to introduce BDD in our software development process by having a specification workshop. For this workshop we had 2 developers, 1 tester and 1 business analyst. The workshop lasted 1h30 and by the end of it we managed to figure out some BDD scenarios for our new feature. We tried to focus on finding the scenarios that we could miss, and the difficult ones. At the end of the workshop some people were actually unhappy with the workshop. One developer felt he wasted his time as he was used to be given out the scenarios directly by the business analyst and review them with her. The business analyst didn't feel confident with our scenario coverage (Had a feeling that we could have missed out other important stuff) but more importantly felt that this workshop was also a waste of time as she could have figured out all these scenarios by herself and in a shorter period of time. So my question is how that kind of workshop can actually work. In the theory, given you have a new feature to develop, you put the tree 'amigos' (dev/tester/ba) in the same room so that they can collaborate together on writing the differents requirements for the new feature using examples. I can see all the benefits from that. Specially in term of knowledge sharing and common product/end goal/done vision. But in practice, we still think it is more cost effective to first have a BA to work on his own on the examples and only then to have the scenarios to be reviewed/reworked by the 3 'amigos'. By having the BA to work on his own, we actually feel more confident that we are less going to miss out stuff + we still get to review the scenarios afterward to double check. We don't think than simple brainstorming/deliberate discovery is actually enought to seriously cover all the requirement for a feature. The business analyst is actually the best person for that kind of stuff. The thing we just do is to review what she wrote and see if then we have a common understanding (which could then lead to rewrite some of her scenarios or add new ones she could have missed). This workshop lasted 1h30, and by the end of it, we didn't feel confident enought about wha we did...sure we could have spent more time on it but honestly most people get exhausted after 1h30 of brainstorming. So how can you get that to work effectively in practice ?

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• iPhone app development pricing [closed]

  - by AlexMorley-Finch

  I currently manage a website design and development company that integrates itself with print work too. I've been co manager for a couple of months now, however business is slow at the moment. I got an email today from a potential client asking if we do iPhone app development. Obviously we do not. But, seeing as there aren't many other project on the go at the moment, why not give it a go? Searching Google was my first option. I did a bit of background scrubbing. Discovered that I need certain developer tools etc. This can be arranged easily enough. The reason I came to Stack Exchange is for answers to these questions. I am a competant programmer and have had experience in Java, PHP, JavaScript, C++ and C#. So how long would it take me to come to grips with Objective-C? Assuming an 8 hour working day. Not only the language but also the iPhone interface libraries (if any exist) and other native libraries? The potential client said the app will be a catalogue. So I'm assuming either the data will be pulled online or in some kind of local database. I know the requirements are vague but does anyone have any idea of how mug time this would take? To learn the language, design the architecture and code? 40 Hours? 80 Hours? My final question kind of depends on the first two. But obviously the potential client wants a quote. And I have got no idea how much an app costs. I did some research and found a huge range in differences. The majority of the cost would cone from the time to develops the app! So to summarise. How long would it take me to be comfortable coding Objective-C, taking into consideration my past knowledge? I'm assuming a day or two to fully understand but you really don't know. How long would it take me to develop an app? How much should I charge (approx) for the development of this app?

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• Ad-hoc reporting similar to Microstrategy/Pentaho - is OLAP really the only choice (is OLAP even sufficient)?

  - by TheBeefMightBeTough

  So I'm getting ready to develop an API in Java that will provide all dimensions, metrics, hierarchies, etc to a user such that they can pick and choose what they want (say, e.g., dimensions of Location (a store) and Weekly, and the metric Product Sales $), provide their choices to the api, and have it spit out an object that contains the answer to their question (the object would probably be a set of cells). I don't even believe there will be much drill up/down. The data warehouse the APIwill interface with is in a standard form (FACT tables, dimensions, star schema format). My question is, is an OLAP framework such as Mondrian the only way to achieve something akin to ad-hoc reporting? I can envisage a really large Cube (or VirtualCube) that contains most of the dimensions and metrics the user could ever want, which would give the illusion of ad-hoc reporting. The problem is that there is a ton of setup to do (so much XML) to get the framework to work with the data. Further it requires specific knowledge, such as MDX, and even moreso learning the framework peculiars (Mondrian API). Finally, I am not positive it will scale much better than simply making queries against a SQL database. OLAP to me feels like very old technology. Is performance really an issue anymore? The alternative I can think of would be dynamic SQL. If the existing tables in the data warehouse conform to a naming scheme (FACT_, DIM_, etc), or if a very simple config file/ database table containing config information existed that stored which tables are fact tables, which are dimensions, and what metrics are available, then couldn't the api read from that and assembly the appropriate sql query? Would this necessarily be harder than learning MDX, Mondrian (or another OLAP framework), and creating all the cubes? In general, I feel that OLAP is at the same time too powerful (supports drill up/down, complex functions) and outdated and am reluctant to base my architecture on it. However, I am unsure if the alternative(s), such as rolling my own ad-hoc reporting framework using dynamic SQL would remove any complexity while still fulfilling requirements, both functional and non-functional (e.g., scalability; some FACT tables have many millions of rows). I also wonder about other techniques (e.g., hive). Has anyone here tried to do ad-hoc reporting? Any advice? I expect this project to take a pretty long time (3 months min, but probably longer), so I just do not want to commit to an architecture without being absolutely sure of its pros and cons. Thanks so much.

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• Development Approach: User Interface In or Domain Model Out?

  - by Berin Loritsch

  While I've never delivered anything using Smalltalk, my brief time playing with it has definitely left its mark. The only way to describe the experience is MVC the way it was meant to be. Essentially, all the heavy lifting for your application is done in the business objects (or domain model if you are so inclined). The standard controls are bound to the business objects in some way. For example, a text box is mapped to an object's field (the field itself is an object so it's easy to do). A button would mapped to a method. This is all done with a very simple and natural API. We don't have to think about binding objects, etc. It just works. Yet, in many newer languages and APIs you are forced to think from the outside in. First with C++ and MFC, and now with C# and WPF, Microsoft has gotten it's developer world hooked on GUI builders where you build your application by implementing event handlers. Java Swing development isn't so different, only you are writing the code to instantiate the controls on the form yourself. For some projects, there may never even be a domain model--just event handlers. I've been in and around this model for most of my carreer. Each way forces you to think differently. With the Smalltalk approach, your domain is smart while your GUI is dumb. With the default VisualStudio approach, your GUI is smart while your domain model (if it exists) is rather anemic. Many developers that I work with see value in the Smalltalk approach, and try to shoehorn that approach into the VisualStudio environment. WPF has some dynamic binding features that makes it possible; but there are limitations. Inevitably some code that belongs in the domain model ends up in the GUI classes. So, which way do you design/develop your code? Why? GUI first. User interaction is paramount. Domain first. I need to make sure the system is correct before we put a UI on it. There's pros and cons for either approach. Domain model fits in there with crystal cathedrals and pie in the sky. GUI fits in there with quick and dirty (sometimes really dirty). And for an added bonus: How do you make sure the code is maintainable?

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• Introduction to Agile Development

  - by Grant Fritchey

  Even though my current job is a little weird, I still consider myself to be a DBA. I didn’t start that way in IT. I came through support and into development. I loved development. There was a constant struggle to attempt to improve your code, your understanding, and, most importantly, the process of development itself. Development can be slow and tedious. Left alone, developers can simply disappear to build a project and not come back for two years, at which time they deliver it. But, maybe that software isn’t what you wanted, or it’s no longer needed, or who knows what. So developers are constantly attempting to improve their processes in order to deliver more relavent software quicker (something DBAs could learn about). I really admire it. One of the many processes that has come out of that constant striving is known as Agile. As the name implies, Agile development attempts to come up with a quick, fast turning, business aware, well, for want of a word, agile, process that is more responsive to the needs of the business. There are tons and tons of books and blogs and videos on the subject that can get you going. But, Agile isn’t easy (note, Easy is not part of the name). Agile processes can be hard. I’ve worked on multiple agile teams, some successful, some not. The two principal differences between the teams were their discipline and their knowledge of the process. Discipline, that comes from within. But knowledge, ah, well there I can help. Red Gate is bringing a series of free instructional events to the United States in a few weeks time focused primarily on SQL Server (click here right now to register while there’s still space). We’re also offering some .NET instruction too. That’s a full day, free, with top experts in the business. But, the next day, there’s a full day session introducing Agile. You can go to this and learn how to do Agile. Develop that knowledge that will enable you to successfully use the Agile process. Go to this web site to check it out. No, this event is not free, but not everything can be. And it’s not just for developers. DBAs, you need to learn this stuff too. Management could also benefit from understanding these processes (because you guys can help to enforce discipline). It’s really for everyone involved in the development process.

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• Developing a cloud based app

  - by user134897

  I am a company owner that has developed a cloud based app. My code writer has told me how good he is more than once, well, better stated, he did a good job telling me he was better than everyone else in my rather small community. In the last 18 months I have spent nearly 160,000.00 dollars trying to get this company to the "making money" stage. I am now nearly broke, sitting on the edge of a brilliant marketing plan to launch a much needed cloud based app. We did launch our app last year (late 2013), and the feedback was amazing from the users. One user that signed up to use the free app stated that we needed to call him the moment our company goes public because he wants to be the first to buy stock. Now, here's my problem. We did not originally set out to develop a freemium app, we just sort of ended up there by the natural progression of the app. So, now I have an app that really needs to be scrapped and re-built. Although I do feel my code writer has displayed some brilliance in what he has done, he was extremely weak on graphics and every time we speak he tells me there is a newer better way to code that he is trying to learn. So, here's the million dollar question. Ho do I find code writers that already know the newest, best ways to write code? Or maybe better asked, what is the newest best code writing technique? Second, is it even possible to find code writers that are good at graphics? In short, I am nearly broke and need to start over, but I do not know where to find people qualified to write it good the first time around and display good graphic skills. I am trying to build a team of writers instead of just one person. Maybe 3 good at code and two good at graphics, but I am clueless as to what criteria I should use to determine if I am building the right team members. Please help, I am sure you can tell I am fairly lost by my continued rambling.

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• What is the standard term for my role?

  - by sigil

  I'm doing work that involves writing code and managing developers in a "special projects" division of a large company. I'd like to define my role better and figure out if there's an industry standard term for what I do, so that it will be easier for me to research best practices and work on a career path What I do all day: A macro that connects an Excel sheet to an Access database is acting funny; I get called in to figure out what's happening and debug it. Someone needs data extracted from a bunch of files on Sharepoint. I figure out a client-side solution because I'm not authorized to do anything server-side and getting IT to do anything would take several months and need a business case. A manager wants a new data entry tool for their team. I interview the manager and team members to work out the functional requirements, then design/develop/test the application. Someone needs a VBA script to crunch some data for their presentation that's due in two hours. I drop everything I'm doing to hack out a quick script and run the analysis, without much in the way of testing. A developer has been hired to build a database for one of the teams, since I'm working on too many different things and don't have time to take this project on in the timeframe required. I direct his work and push him to meet certain deadlines, interview stakeholders to get more info that will help him figure out how to build the necessary forms, and modify the functional requirements of the database to fit in the timeframe. Someone wants to load a set of data into a GIS system and set up an ongoing refresh and reporting of this data set. I facilitate the conversation between the GIS developers and the owners of this data set, and design a demo application as proof of concept. It's kind of an "all-purpose programming and IT management" position, but it's not officially IT because the company has an actual IT department with a rigorously defined system of submitting requests, developing code, and managing projects. What I do, I guess, is more of a handyman job, where stuff falls to me because I'm the geekiest one in the room. Is there a standard term in the software world for what I do?

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• Firebird 2.1: gfix -online returns "database shutdown"

  - by darvids0n

  Hey all. Googling this one hasn't made a bit of difference, unfortunately, as most results specify the syntax for onlining a database after using gfix -shut -force 30 (or any other number of seconds) as gfix -online dbname, and I have run gfix -online dbname with and without login credentials for the DB in question. The message that I get is: database dbname shutdown Which is fine, except that I want to bring it online now. It's out of the question to close fbserver.exe (running on a Windows box, afaik it's Classic Server 2.1.1 but it may be Super) since we have other databases running off of that which need almost 24/7 uptime. The message from doing another gfix -shut -force or -attach or -tran is invalid shutdown mode for dbname which appears to match with the documentation of what happens if the database is already fully shut down. Ideas and input greatly appreciated, especially since at the moment time is a factor for me. Thanks! EDIT: The whole reason I shut down the DB is to clear out "active" transactions which were linked to a specific IP address, and that computer is my dev terminal (actually a virtual machine where I develop frontends for the database software) but I had no processes connecting to the database at the time. They looked like orphaned transactions to me, and they weren't in limbo afaik. Running a manual sweep didn't clear them out, deleting the rows from MON$STATEMENTS didn't work even though Firebird 2.1 supposedly supports cancelling queries that way. My last resort was to "restart" the database, hence the above issue.

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• VMWare ESX, storage over 2TB

  - by Phliplip

  Hi, First of, i'm a webdeveloper and my server experience lies in setting up FreeBSD servers for webserver. I'm working on a project for at photographer, and i'm hired to develop a new online photo ordering system - where user of course can view their photos :) They have a massive need of storage, thus we have bought a HP G6 and 8x1TB SATA HDD. Our plan is to install VMWare ESX 4.0, running multiple virtual machines; FreeBSD 8 for webserver and some windows servers. Allready done that. Then mount one big storage to the BSD, and share it through Samba to the WinServers. The raid is set up with an array of 2x 1TB to handle the VMs. And the rest is setup as 3 2x1TB to handle the photo-data. Thus 2.73TB for photo-data (the raids are 1+0). Now if we add a datastore in the ESX and add the 3 LUNs we can get a datastore of 2.74TB. But i don't se how i can add this datastore direct to the VM. Only the BSD VM needs access to this. Only way is to create a VirtualDisk, with a max of 2TB (8MB blocksize). This is because the datastore where we save the virtualdisk has a maximum filesize of 2TB. Then add it as a harddisk to the BSD VM. In the 'Add Harddisk' pane for the VM, i see an option for Raw Disk Management. I think this is to access the datastore or the raid directly. Only problem is that its greyed out! Can i access the datastorage directly from the BSD? Without creating and adding virtualdisk.

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• SQL Server instance shuts down

  - by user42119

  I'm currently developing a new ASP.NET project hosted on a Windows Server 2008 RC2 with an SQL Server 2008 Express database. I have three SQL Server instances (for different purposes) running which currently all contain a single database. For apparently no reason, these instances tend to shut down after some days. There might be low or no traffic to these instances, because there might be some days in a row, where I can't develop. It now occurred several times, that one or two of these three instances just shut down, so that I can't access the database, without manually starting the instance. I can't seem to find a event log entry for the shutdown, which is most likely because I just enabled logging (why is the default setting off?). So the questions are: * Why does an SQL Server instance shut down? (Is there such a thing as a "Shut down instance after 3 days of inactivity"? * How can I achieve that the instances are running 24/7? Edit: I solved this problem by writing my own application that checks for the status of the SQL Server services. My program will start via a batch file, that gets called by the Windows Task Scheduler every 5 minutes.

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• Laptop choice for development: MacBook Pro 17 vs Dell Studio XPS 16 vs HP Envy 15

  - by Shalan

  Hey! First things first - let me state that I am not intending to play games on this - I have narrowed down to these 3 purely based on specs and its individual brand reliability in the market. I intend to primarily use: Visual Studio 2008 Pro a lot (develop and deploy on Windows platforms) SQL Server 2005 Oracle 10g Adobe Photoshop CS4 Microsoft Expression Studio Google Sketchup I currently use a desktop PC (Core2Duo 2.66Ghz with 3GB DDRII memory) running Vista Business 32-bit - and I have to admit that, especially for Visual Studio, its quite sluggish to a point where it affects productivity. Furthermore, I intend to only use the notebook on a table - with a cooled surface, like granite :) - so I would appreciate people's input with regard to heat issues. Im aware that the Dell's primary exhaust gets blocked by the lid when open, but some reviews don't seem to place extraordinary emphasis on heat issues resulting from this. My options for the Dell/Alienware: Core i7 720QM 4GB DDRIII memory ATI mobility 3670 (512) 128GB Solid State Drive 16-inch Full HD RGB-LED LCD display (1080p) 3-year next-business-day support My configuration for the Apple MBP: Core2Duo 2.8Ghz (Im assuming the T9600) 4GB DDRIII memory 128GB Solid State Drive standard 1 year support The one advantage I think of with the MBP is that I can have the addition of OSX (though Im unsure what I would use it for, but purely to play around with a much-boasted-about OS) What are your thoughts on this, especially regarding build-quality, heat, performance and battery-life? Much thanks! ~shalan

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