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  • Tasks, jobs, activities, operations... which term to use when?

    - by Paul Stovell
    My application has a number of different asynchronous 'things' that it performs: There are things that fire off a schedule (every 5 minutes) There are things that are fired when a user clicks a button There are things that are triggered by an incoming web service call I use the terms like this: Scheduled things = Jobs User-triggered things = Tasks Web service-triggered things = Operations Tasks are quite complicated, so they're implemented using a hierarchy of different objects which I call Activities (operations and jobs may also begin to use these Activities as their building blocks). I feel like I might be using the wrong terms - for example, would you expect something that happens every 5 minutes automatically to be a Job or a Task? Is there an industry standard for this? All of the words seem to mean the same thing.

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  • Event Driven Programming 101

    - by JHarley1
    Good Morning, I previously asked the Q. of how Event Handlers Work (which I got a great answer for). I would now like to understand the basics of how are events are associated with on-screen objects? An explanation of how Events are associated with on Screen Objects: The application registers the Event, the Event Handler and the Component with the GUI Server. When an Event is detected the GUI Server has to link an Event to a Window and then to a Component, it then consults the Event / Component Table to identify which Handler (s) to be executed. I am having problems finding resources/papers that have mention of this process - especially of a Event / Component Table - can anyone clarify?

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • My internship mentor doesn't allow me to do anything my way [closed]

    - by naveenk903
    When I started my internship, I was assigned a project. My internship mentor told he would just guide me if there was any problem. I started reading research papers and other works related to my project and completely understood it. But, when I started to implement my design, since then my mentor always order me to do things his way even though his method is crap. There are some things which can't be done but he wants results using his method (not possible). Because of him, I have lost all my interest from project. What to do?

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  • How can I cleanly and elegantly handle data and dependancies between classes

    - by Neophyte
    I'm working on 2d topdown game in SFML 2, and need to find an elegant way in which everything will work and fit together. Allow me to explain. I have a number of classes that inherit from an abstract base that provides a draw method and an update method to all the classes. In the game loop, I call update and then draw on each class, I imagine this is a pretty common approach. I have classes for tiles, collisions, the player and a resource manager that contains all the tiles/images/textures. Due to the way input works in SFML I decided to have each class handle input (if required) in its update call. Up until now I have been passing in dependencies as needed, for example, in the player class when a movement key is pressed, I call a method on the collision class to check if the position the player wants to move to will be a collision, and only move the player if there is no collision. This works fine for the most part, but I believe it can be done better, I'm just not sure how. I now have more complex things I need to implement, eg: a player is able to walk up to an object on the ground, press a key to pick it up/loot it and it will then show up in inventory. This means that a few things need to happen: Check if the player is in range of a lootable item on keypress, else do not proceed. Find the item. Update the sprite texture on the item from its default texture to a "looted" texture. Update the collision for the item: it might have changed shape or been removed completely. Inventory needs to be updated with the added item. How do I make everything communicate? With my current system I will end up with my classes going out of scope, and method calls to each other all over the place. I could tie up all the classes in one big manager and give each one a reference to the parent manager class, but this seems only slightly better. Any help/advice would be greatly appreciated! If anything is unclear, I'm happy to expand on things.

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  • Assign programs permanently to different sound-outputs in Pulseaudio?

    - by Mood
    I want to assign Skype input and output to my USB-headset while the rest of my laptop uses the internal sound-card. This is an easy task with PulseAudio Volume control (pavucontrol). The only problem I have is every time a call is made I manually have to set the output and input for Skype to my USB-device . When I hang up, Skype disappears from Volume Control. It reappears again with the next call only this time the default sound-card is selected again. It shouldn’t be hard to let PulseAudio look or the USB-headset is connected when Skype audio comes is before selecting the default. The way to do it is obvious not through Volume Control.

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  • Congratulations to latest 2nd quarter Silverlight MVPs

    Congratulations to all the new/returning MVPs from all competencies, but I wanted to call out the newly awarded Silverlight MVPs for this latest round. Please join me in congratulating them: Xuan Qin (China) Mark Monster (The Netherlands) (@Mark_Monster) Rene Schulte (Germany) (@rschu) Seungmin Ha (Korea) Jaana Metsamaa (Estonia) And a specific call out also to Colin Blair(@SLColinBlair). Colins work in the WCF RIA Services space gained him recognition from the connected...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Embedding Pygame to C++ [closed]

    - by Pendertuga
    If embedding Pygame to C++ to have a game be an executable, is there any extra process I would have to use in order to use Pygame functions when embedding into C++? As opposed to just writing embedding code in C++ for normal Python code? To clear cut the question I want to know if it's the same process without having to call different functions. EDIT: My question is if I have to call different functions in C++ when embedding Python code that uses Pygame modules. I am NOT using pygame2exe nor py2exe. I never even mentioned those. My question is solely about code embedding.

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  • Print Problem: Page Squeezed in Half

    - by iam
    I've just managed to successfully set up my printer (Canon MX320) using the Printing app on Ubuntu 12.04. However the only 1 remaining problem is that each time I tried to print it will only print the file on the top half of the page only: meaning that for some reason, the printer "squeezes" the whole content of each page in the file to fit into the top half of the page only (so the proportion in the print-out is not correct vertically). This happens with every type of file I tried to print (Documents, Images, Web pages). I checked the Printing's setting & properties and couldn't find anything related to this issue yet and I've already made sure to set all the information correct (paper size, source etc.). The Print Preview always display correctly on the screen, but it's only the actual print-out that shows this problem. I also tried with several different types of papers (A4, photos etc.) but the result is always the same: the printer keeps putting the content in the top half of the paper only.

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  • Announcing the ADF Architecture Square at OOW12

    - by Chris Muir
    The ADF product management team are happy to announce at Oracle Open World the publication of the ADF Architecture Square: Over the last number of years Oracle has recognized that many customers have matured their ADF skills and are now looking for information on advanced concepts beyond the how-do-I-get-this-poplist-to-work type questions.  In order to satisfy this demand we've devised the ADF Architecture Square where papers, presentations and demos will consider such broad software engineering concepts as ADF architecture, development and testing, building and deployment, and infrastructure.   If you have a look at the site right now it's a rather modest affair, but we hope to continue to expand the content to give further guidance and information to help shortcut your ADF project needs.  Either watch the website or follow our dedicated @adfarchsquare twitter feed.

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  • Identifying connected lines drawn free-hand by a user

    - by rawrgoesthelion
    I have a series of 'images' described by a mixture of connected lines and curves. Users will draw on the screen, free hand, and my goal is to break their drawing down into a series of lines and curves that can be matched with the 'images' in my set. For the sake of simplicity, let's assume this is occurring on a touch screen. These lines will be connected. Each time the user's finger moves, the dx and dy is recorded. The drawing is considered complete and analyzed when the user's finger leaves the screen. I'm having trouble figuring out a good way to break the user's drawing down into lines. Is there any well known approach to this problem, a C++ library that solves it, or any good articles/technical papers on how to achieve this?

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  • How to get out of supporting deadend sales pitches?

    - by JoseK
    As part of being a programmer, you often are asked to provide estimates/ make slideware / do technical demos for Sales teams to present to end-clients. Sometimes we go along for the 'technical' discussions or 'strategic capability planning' or some similar mumbo-jumbo. Sometimes, you kind of know which ones are totally going to fail and are not worth pursuing but the Sales guys present fake optimism and extract 'few more slides' out of you or the 'last conference call'. These don't lead to anywhere and are just a waste of time from other tasks for the week. My question is how do you get out of these situations without coming across as non-cooperative. Updated after Kate Gregory's answer: The problem is related to projects we know are doomed (from the technical feedback we've received) But Sales ain't convinced since they've just had a call higher up the management chain - so it's definitely going ahead !

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  • MySQL: Best of Breed Database

    - by Bertrand Matthelié
    Oracle offers best of breed technology at every layer of the stack, from servers and storage to applications. Discover why MySQL is a best of breed database solution for: Web-based applications, including the next generation of highly demanding web, cloud, mobile and social application Distributed applications requiring a powerful and reliable embedded database Custom and departmental enterprise applications on Windows and other platforms Check out our Resource Center to get access to white papers and other resources. And, remember to register for MySQL Connect if you haven’t done so yet. You can still save US$ 300 over the on-site fee – Register Now!

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  • What's the reason exceptions are heavily used in managed (C# and Java) languages but not in C++? [on hold]

    - by ZijingWu
    AFAIK, a lot of C++ projects don't allow exceptions and deny them in coding guidelines. I have a lot of reasons, for example, exception is hard to handle correctly if your binary needs to be compiled by separate and different compilers. But it doesn't fully convince me, there is a lot of projects which are just using one compiler. Compared to C++, exceptions are heavily used in C# and Java and the reason can only be that exception are not bringing enough benefit. One point is debugbility in practice. Exception can not get the call stack in C++ code, but in C# and Java you can get the call stack from exception, it is significant and makes debugging easier. No-callstack is not the fault of the exception, it is the language difference, but it impacts the exception usage. So what's the reason that exceptions are frowned upon in c++ programs?

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  • which flavor of Ubuntu works on ASUS P4GE MX mobo with P4 and 1gb ram

    - by user209546
    I have Ubuntu 13.10 installed on ASUS P4GE MX Mother board with Intel 845 Chip set and Pentium 4 processor with 1GB ram. Unity and Dash are not loaded, hence not able to close any page opened by right clicking on blank desktop and entering into 'change desktop background'. Live wall papers are working but the setting page is not closing as no buttons are available on the panel. I removed Ubuntu 13.10 and tried with 13.04 / 12.10 / 12.04 / 11.10 and 11.04. Ubuntu 11.04 is working but the problem is that it out of date and upgrades available. Please provide a way / solution

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  • What is the best agile project management technique for developing innovative software systems?

    - by user654019
    I am involved with the development of innovative software. The development is innovative since we don't know how to develop it and what algorithm should we use to implement and nobody else did it before. The process consists of several stages of studying books/papers, suggesting algorithms, writing prototypes and comparing the result with actual data. We hope that after some iteration, we converge to a valid software system. What is the best project management approach that we can use? Is there any project management software for these types of projects?

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  • Variable names for Contact Information bits

    - by RustyTheBoyRobot
    I am in the middle of refactoring code and would like to get some ideas on variable naming so that my new names clearly represent the data they hold. I have a class called ContactMethod which makes sense to me; each instance is a different way to contact someone. My problem comes when naming the properties of ContactMethod. For example, one instance might be a Fax number of 555-555-5555 while another could be an Email address of [email protected]; I've got a property called contactMethodType to hold the values "fax" or "email", but I don't know what to call the "555-555-5555" or "[email protected]" part. Has anyone here created a good generic name for this piece of contact information? (PS - the old convention was to call it a "Phone" with fields "phoneType" holding the "fax"/"email" value and "phoneId" holding the number/address. Yuck.)

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  • Problem serialising TextBuffer

    - by njallam
    The following is supposed to serialise a TextArea's content to a string. The first two line complete fine, however I have problems from then onwards. page_content = subject_content.get_nth_page(pn) page_name = subject_content.get_tab_label(page_content).get_text() c_buffer = page_content.get_buffer() c_format = c_buffer.register_serialize_tagset() serial = c_buffer.serialize(c_format, c_buffer.get_start_iter(), c_buffer.get_end_iter()) The first error I get is: Traceback (most recent call last): File "/home/nja/notetaker/notetaker/NotetakerWindow.py", line 251, in on_btn_save_clicked self.save() File "/home/nja/notetaker/notetaker/NotetakerWindow.py", line 160, in save c_format = c_buffer.register_serialize_tagset() File "/usr/lib/python2.7/dist-packages/gi/types.py", line 43, in function return info.invoke(*args, **kwargs) TypeError: register_serialize_tagset() takes exactly 2 arguments (1 given) When inserting None as a parameter to c_format = c_buffer.register_serialize_tagset() I get the following as well: Traceback (most recent call last): File "/home/nja/notetaker/notetaker/NotetakerWindow.py", line 251, in on_btn_save_clicked self.save() File "/home/nja/notetaker/notetaker/NotetakerWindow.py", line 161, in save serial = c_buffer.serialize(c_format, c_buffer.get_start_iter(), c_buffer.get_end_iter()) File "/usr/lib/python2.7/dist-packages/gi/types.py", line 43, in function return info.invoke(*args, **kwargs) TypeError: serialize() takes exactly 5 arguments (4 given) I have no idea of a workaround for that, however I shouldn't have to fill None in that other function in the first place. What is happening here?

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  • Thank You MySQL Connect Content Committee Members

    - by Bertrand Matthelié
    Yesterday we announced the publication of the MySQL Connect Content Catalog. We would like today to thank the MySQL Connect Content Committee members, and especially our external members, for their efforts helping us to build the best possible MySQL Connect program. The Call for Papers had generated a large number of great submissions (thank you all for that!) and it was indeed a tough job to select sessions among those. So thank you very much, Sheeri, Erin, Giuseppe, Calvin and Yoshinori! Your input has been invaluable. Learn more about MySQL Connect (San Francisco Sept 21-23). Register Now and Save US$500 with the Early Bird Discount.

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  • Does your team develop their supporting tools or this should be outsourced out of it?

    - by Pierre 303
    By supporting tools, I mean: reference data manager, like virus definition for anti-virus software test data generator level builders for games simulators or advanced mocking systems Does the team building the core product (in the case above, the game or the anti-virus) should be part of the development of the supporting tools significantly, or this is a task you would outsourced out of the team to help it focus on the product? I don't have enough experience to evaluate the pros & cons of each, so I'm hopping you would come up with personal experiences to share, or even studies or papers you read on the subject.

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  • Does a person's day-to-day neatness (outside of programming) relate to quality and organization in programming?

    - by jiceo
    Before anyone jumps into any conclusion, I had a discussion with a friend (who's not a programmer at all) about the relationship between a person's neatness habit and the degree of neatness generally shown in works by the same person. This led me to think about this situation: Let's imagine you knew a programmer whose house was very messy. This person's lifestyle is messy by nature. On his desk there are books, papers, STUFF, piled everywhere including on the floor, mixed with dirty clothing, with no obvious organization at all. If you asked him to find a book he hasn't touched for at least a week from the cluster of chaos, he would take at least an hour to do so. How likely is it that he will produce very clean, consistent, and organized code that other people can use? Are there CS legends that are/were notoriously messy in day-to-day habits?

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  • Empathy Video chat symbol (Indicator Icon)

    - by Anandababu153
    I'm using empathy for the first few weeks now on Ubuntu 12.10. I can't find any symbols indicating a contact has the ability to do a video chat or voice chat... Though I can see a "Mobile" symbol which say "Online from a mobile or Phone device". PS: I can see a video call, Audio call option enables when I right click on a particular contact. I don't see any option to configure anything like that. OS : Ubuntu 12.10 Gnome 3.6.1 (PPA) Empathy : 3.6.0.3

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  • Unlock the Value of Big Data

    - by Mike.Hallett(at)Oracle-BI&EPM
    Partners should read this comprehensive new e-book to get advice from Oracle and industry leaders on how you can use big data to generate new business insights and make better decisions for your customers. “Big data represents an opportunity averaging 14% of current revenue.” —From the Oracle big data e-book, Meeting the Challenge of Big Data You’ll gain instant access to: Straightforward approaches for acquiring, organizing, and analyzing data Architectures and tools needed to integrate new data with your existing investments Survey data revealing how leading companies are using big data, so you can benchmark your progress Expert resources such as white papers, analyst videos, 3-D demos, and more If you want to be ready for the data deluge, Meeting the Challenge of Big Data is a must-read. Register today for the e-book and read it on your computer or Apple iPad.  

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  • What type of application is this called?

    - by boatingcow
    I am working on a web-based application which combines elements of what my client would call a CMS (content management system) and CRM (customer relations management) but also adds in many other business-specific features such as bookings management, staff task allocation management, wages calculations, document version control etc. However, I'm struggling to find a catch-all term for this type of application so I can research how other people have gone about creating such an integrated solution. Can anyone recommend a term I can use to refer to this, both internally in our team, for the client so they know what to call the 'system' and also for me personally, so that I can ask the Stack community further questions?

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