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• What is your IT-department to staff ratio?

  - by Bart Silverstrim

  This is a topic that may be rather political but it related to system administration still...how many people do you have supporting your users in your IT department? We have three people supporting something near 1500 systems and around 2400 people and a recent question was raised about why we have long times to get systems replaced, repaired, work orders fulfilled, etc. along with the system admin duties of maintaining the servers (mail, proxy, filters, VOIP, wireless, backup, etc.) Does anyone have numbers on what the "best practices" average is of support people to employees in an organization? EDIT:...from some of the answers that are appearing I'm starting to feel depressed...

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• Cloning a USB flash drive to another larger one, is it safe to do so?

  - by Rob Kam

  I used Acronis True Image Home 2010 to clone a Dane-Elec zLight 8Gb pen drive/USB flash drive to a PNY Attaché 16Gb USB flash drive. Now WinXP shows the drive in device manager as USB DISK 2.0 USB DEVICE but doesn't have it in My Computer/doesn't assign it a drive letter. What is it that has messed up the PNY Attaché and is there some way to repair it so that it can be used as a regular USB flash drive again? Is there a safe way to clone a USB flash drive to another larger one? How safe is it to backup and restore a USB flash drive to/from a drive-image?

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• A simple Volume Replication Tool for large data set?

  - by Jin

  I'm looking for a solution to the following: Server A (Site A) - Win 2008 R2 - approx 10TB (15TB max) of data - well over 8 million files Server B (Site B) - Win 2008 R2 I want to assynchronously replicate Server A's volume to a volume on Server B for data redundancy. Something that I can say to my users, "go here for data" when/if Server A goes belly up due to machine problems, disaster, etc. Windows 2008 R2 does have DFS, but microsoft does not apparently support this large of a dataset (or more accurately, more than 8 million files - according to the docs I could find). I also looked at Veritas Volume Replication, but this seems almost too much as I would also require Veritas Volume Manager. There are numerous "back-up" software which makes a 1-1 backup, which would be ok, but since it will be transfering over internet, I'd like something that has compression during transfer like DFS has. Does anyone have any suggestions regarding this?

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• Importing Delicious export into Firefox 3

  - by Jordan Reiter

  The HTML export file from Delicious creates an HTML file that, while importable into Firefox, loses all of the tags, which pretty much misses the point of delicious. Every link I've found to do the import doesn't work: The online converter Delicious-to-Firefox 3 keeps throwing a server error; the "better" version is down I tried using the trick of syncing Delicious bookmarks to Flock and then restoring that file to my Firefox browser. Although the bookmarks are in Firefox, they don't show up anywhere. I know they're in Firefox because when I create a backup file, they're in the JSON file but they refuse to show in the browser anywhere (clicking on any tag shows an empty list) Basically, I'm looking for someone who has successfully imported their delicious bookmarks, with tags, into Firefox 3.6.13 (Mac).

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• What's a good anti-virus besides Kaspersky and Nod32?

  - by KeyStroke

  Hi there, I've been using Nod32 for a few years until it started conflicting with the new version of my backup software, which is essential for me. So then I tried Kaspersky, and it's good but it forces all internet traffic to go through it (as I can see through NetLimiter), which keeps breaking my downloads and giving me timeouts. So my question is: is there a good anti-virus i could use beside these two? I need it to be light and efficient. I'm not looking for free ones btw. Appreciate your input.

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• OneNote can't connect to SkyDrive in Windows 8.1

  - by Greg

  Since I installed windows 8.1 I can't open my OneNote notebooks stored on skydrive with the 2013 Office OneNote app. When I click in the office app to open from skydrive it gives back: "We can't get your notebooks right now. Please try again later." I can open them without trouble in the modern UI onenote app, but I can't open password protected pages there. Also if I try to open it from a browser the error message follows: "We couldn't open that location. It might not exist or you might not have permission to open it." Neither can I create new notebooks on skydrive with the office app. "...The specified location is not available. -You do not have permissions to modify the specified location..." Can it be fixed somehow? Or can I at least save a notebook to my hard drive without opening it in office? The backup file got deleted with the win 8.1 installation.

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• compTIA-AT EXAM

  - by SysPrep2010

  Hello everyone, I have been in the IT field only for two years. I have been dealing with servers, firewalls, routers, switches, backup servers, and desktop. For the desktop, i have been dealing with WDS (Window deployment services). Not a lot of hardware. My question is this, is it really important to have an AT cert under your belt. I dont see the point anymore. When a desktop goes down, what have been seeing, they just buy a new one. I mean I can rebuild systems they are fun, but I haven't in a while?

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• Is there a way to create a consistent snapshot/SnapMirror across multiple volumes?

  - by Tomer Gabel

  We use a NetApp FAS 6-series filer with an application that spans multiple volumes. For backup purposes I would like to create a consistent snapshot that spans these volumes at the same point in time (or at least with an extremely low delta); additionally, we'd like to to use SnapMirror to replace the production environment to test volumes. The problem is in creating a consistent snapshot/SnapMirror, since these commands are not transactional and do not take multiple parameters. I tried scripting consecutive "snap create" or "snapmirror resync" commands via SSH, but there's always a 0.5-2 second difference between each snapshot. It's currently "good enough", but I'm seriously concerned about the consistency impact with increased load (we're currently in pre-production). Has anyone managed to create a consistent snapshot that spans several volumes? How did you pull it off?

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• tradeoffs of iSCSI vs. AFP when using Time Machine with a NAS?

  - by Ajit George

  I'm setting up a home NAS device (Synology DS409) that I'm planning to use for Time Machine backups (amongst other things). What are the tradeoffs between using iSCSI or AFP to mount the backup volume? The Synology wiki suggests that iSCSI is better if the Mac will be frequently disconnected from the network or sleeping, from the point of view of the volume automatically remounting. What about filesystem consistency? Given that unplugging a USB drive without properly unmounting it often requires the Time Machine volume to be repaired, would iSCSI have the same issues?

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• Multisession burn in Imgburn

  - by blntechie

  Is Multisession burn available in Imgburn? If not, any idea whether it will be implemented in future? I almost recommended Imgburn instead of Nero or Roxio to one of my friend. He requires multisession burning and I found no options to enable it,if available in Options. Note: Please don't question the question. Like, Why would you want multisession anyway? or Isn't USB stick/RW Disk is what you need instead of a RO CD/DVD? Please keep the answers in context. I know that I can use USB sticks instead of CD/DVD and my friend require mulisession anyway. May be I can ask him to keep Nero as a backup for this purpose if Imgburn don't support this.

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• Resizing mysterious partition written by DDing an ISO file

  - by Jon

  I downloaded clonezilla and then wrote it to a USB flash drive with this: dd if=clonezilla.iso of=/dev/sdb I've confirmed that the system boots and clonezilla runs from the flash drive. I want to store a clonezilla backup on the same flash drive clonezilla is running on, but I tried it and ran out of space, so I started looking at how to resize the mysterious partition type that was generated from the ISO. fdisk -l /dev/sdb .... Device Boot Start End Blocks Id System /dev/sdb1 * 1 111 113664 17 Hidden HPFS/NTFS .... I've tried using ntfsresize from the Debian ntfsprogs package. I'm trying gparted next, but thought I'd ask here if anyone knows a neat way to resize a partition created on flash from a liveCD image. Thanks in advance Jon ps. Assume Debian 6 please.

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• Sharepoint database connection issue after upgrade to SQL Server 2008 R2

  - by Neil Hoff

  I took a backup of all our Sharepoint WSS 3.0 databases and restored them to a new Windows 2008 R2 server. The new SQL server has the same name and IP address as the old one. The only difference between the two is the new one has SQL 2008 R2 and the old one has SQL 2005. When I navigate to the sharepoint url I get this error: Cannot connect to the configuration database. I checked the logs at this location: "%commonprogramfiles%/Microsoft Shared/web server extensions/12/Logs" and found this error: System.Data.SqlClient.SqlException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. Any ideas?

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• What is the Best Free Linux Gateway

  - by rockinthesixstring

  I'm looking at moving away from using my DIR-825 as a gateway and moving into a Linux box to do it all for me. I've found IPCop, but I'm looking for something with a little more power. My main goal is basically to be able to point different external domain names to different internal servers. backup.example.com - 192.168.0.5 home.example.com - 192.168.0.1 I host my DNS on my own dedicated server (windows), so I don't know much about doing the gateway thing in my home (my hosting provider does it all for me). Do any of you know of any free Linux Distros that can accomplish what I'm looking for?

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• OLTP Sql Server RAID configuration with 10 disks, allocation Unit and disk stripe size

  - by Chris Wood

  On a new db server I only have 10 disks to play with, The usage is about a booking every 3-5 seconds, so not high volume, I know compromises have to be made, but my initial thoughts are - DISK 1 & 2 - RAID 1 - OS DISKS 3,4,5,6 - RAID 10 - Data, Indexes & TempDB DISKS 7,8,9,10 - RAID 10 - Logs & Backup Full backups will take place when there is virtually no traffic on the website so not bothered about the contention with the logs. disk 3-10 - 8kb NTFS unit allocation size disk 3-10 - 64kb Disk Stripe size does this seems to be sensible, any other considerations I have omitted ? thanks

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• Does RAID 1 protect against corruption?

  - by Shaun

  Does Raid 1 protect against data corruption? For example, let's say that I am keeping all of my important files on a NAS that uses 2 disks in a RAID 1. If one hard drive has some kind of internal problem and the data becomes corrupted, does the RAID recognize this automatically and correct it using data from the other good disk? Could it even know which copy is the good one? Does RAID 5 protect against corruption? I know that RAID is not a backup solution. I am trying to figure out how to make sure that I am not backing up corrupt data!

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• vmware problems

  - by AO

  I renamed some of my virtual machine files and never did a backup before doing so. Now I can't get the machine to start again as it asks for the old files. I have updated references to these files in the project setting files which are in plain text. The virtual machine keeps on asking for the files anyway. I never shut off the machine properly before starting to rename the files. How can I save my work done on the virtual machine disk? I have tried to create a new machine and adding the disk from the old virtual machine only but there seems to be dependencies between disk files. The parent drive cannot be found I am told when trying to add the drive of interest. Any suggestion on how to resolve the issue?

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• How to re-install IIS with factory settings?

  - by Palash Mondal

  I had made some changes in IIS 7.5 on Win 7 and after that it has been not working correctly. The website are not opening and they are giving errors. I already tried installing/re-installing IIS using "Turn Windows features on or off" but it didn't help. I also tried to replace "ApplicationHost.Config" file inside "C:\Windows\System32\inetsrv\config" with the backup file in "%systemdrive%\inetpub\history" directory but this also didn't help. I want to have the IIS with default factory settings. Thanks!

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• Selecting primary Internet connection in Windows XP

  - by Mariusz

  There is a computer that has access to the Internet both via the local network and by a GSM modem. As far as I know, when both connections are active, the modem connection is the primary one and all data is transmitted by the modem. Because of the fact that the slow modem connection is supposed to be used as a backup connection, I want Windows to use it only when the connection via LAN is unavailable. At the same time I want the GSM modem connection to be active constantly. Is it possible to make Windows not use modem connection when there is a working LAN Internet connection? Thanks for your help in advance, Mariusz.

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• NTFS Error - file system structure is corrupt and unusable

  - by SomeGuy

  My Windows 7 (64) keeps completely locking up, and I have to hold the power button to shit it down. Event logs are showing EventID 55. I realize that this can be a warning sign of an impending disk failure, but my data on this machine is safely backed up and I don't feel like taking the time to replace the drive right now. When I have seen this problem before, I have been able to delete the offending folder with a Linux Live CD. (When CHKDSK /F didn't work). In this case, the folder is from VSS. I assume this is from Crashplan, my online backup provider. What are the ramifications of deleting this folder from Linux? Is it safe to do? "The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy26."

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• Using old RAID configured disk after new disk has been used in the controller

  - by Narendra

  I have Dell Poweredge T100 server with Dell SAS 6 and two hard disk on RAID 1. Last week the server died including one RAID 1 hard disk. We sent the server for repair and the problem with PSU was fixed. But the repair guys also checked the RAID controller by configuring new RAID with their test hard disk. Now if I install one working RAID 1 disk and one new disk, will the RAID controller let me continue my old RAID 1 and resync the new disk and continue? What I fear is the RAID controller will want the test hard from repair guys. Thus I have to re configure RAID 1 forcing me to wipe the working disc. If so, I've to backup the working disc, reconfigure RAID 1 and reinstall? Or is there better way? Note: I'm using DELL SAS confiugratio utility to manage RAID. (Press CTRL+C after BIOS)

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• Write permission when mounting Windows shares from Ubuntu

  - by Ola Tuvesson

  I think I'm close to having my dev environment set up exactly the way I want, but one final snag remains. I'm running VirtualBox on a Windows 7 64bit host, with my dev enviroment inside a Ubuntu 12.04 guest. I want to keep the files for my projects on the host filesystem - partly so I can access them when the Ubuntu guest is not running, but also so I can use Tortoise and other Windows based tools (cough Photoshop), and it also eases my backup scheme somewhat. So I've got a folder "Rails" on my NTFS drive, which I've shared from the host with a user specifically created for the Ubuntu guest. The mount point has been set up and an entry added to fstab (cifs), using a credentials file and the options iocharset=utf8,file_mode=0777,dir_mode=07??77 This mounts fine and my Ubuntu user has both read and write permissions to the contents, but when I try to start my Rails app I get permission errors on any files the app needs to write to (e.g. the log file). What gives?

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• Ubuntu, user can't write to a directory and I don't see why not.

  - by Peter

  I've got a directory, /var/www/someProject/backup/mysql, and I want the user mysql to write to it. Each time I try to write to it with the mysql user, I get a "can't read/write" error. Yet the directory is 777 as you can see here: drwxrwxrwx 2 aUser users 4096 2010-03-17 17:14 mysql I also tried to chown the directory to mysql:mysql, just like the home dir of the mysql user, but no luck, that changed nothing. What am I doing wrong here? Or is the mysql user limited to his home dir in some other way in Ubuntu? Been bugging me for days now, this problem so any help greatly appreciated.

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• Start FF with plugins disabled.

  - by justSteve

  Strange problem. Opened FF 3.6.3 after a re-boot and my last opened tabs appeared but none of the page or menu elements would respond to a click. No error messages...just locked up. Started FF with a different profile and it works normally. Next i used FEBE to restore a backup of my working profile and, after the restore, it's doing the same thing - locked out. No newly installed plugins but since a brand new profile works while a restored one doesn't it kinda points to a problematic plug-in. Is there any way to start FF with all plugins disabled? thx

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• don't know how this virtual directory structure was setup on iis6

  - by deostroll

  Our development server has a setup as follows: \\DEVSRVR\WEBSITES\COMMON +---include Here is where all css and script files resides. They are required by various web applications \\DEVSRVR\WEBSITES\TESTING\SAM +---Backup ¦ +---bin +---bin +---help Here is where an application resides. Suppose there is an aspx page under the folder called SAM, we'd normally issue an http request as follows: http://testing.apps/sam/default.aspx We believe that testing.apps virtual name points to \\devsrvr\websites\testing folder. Suppose there is a css file called menu.css inside common/include. We'd simply have to make the following http call to get it: http://testing.apps/common/include/menu3.css This works!!! I don't understand how? There is no such folder called common inside of testing...

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• Can I list file names (or their parent directories) that were recently deleted using rm in OS X?

  - by Andrew Grimm

  Is it possible to find out which files and directories have recently been deleted by rm in OS X? Or failing that, is it possible to find which parent directories have had files or directories within it deleted? The OS version is Snow Leopard. Background: Last night, rvm (ruby version manager) did rm -rf of the ~/ruby directory from the home directory. (This bug has since been fixed) Ideally, I'd like to know what files within the ~/ruby directory were deleted, but failing that, I'd like to know if rvm deleted anything outside of ~/ruby . In case anyone's wondering about backups...: Just about everything within ~/ruby is a git project that has a remote repo, and I have a fairly recent Time Machine backup (only 20 days old).

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