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• Laptop turns off after 20 minutes of use

  - by Christoph

  My laptop a sony vaio VGN-NW11S http://www.trustedreviews.com/Sony-VAIO-VGN-NW11S-S---15-5in-Laptop_Laptop_review. Everytime i turn it on, in safe mode or not, if i try to open an application i.e. run a process such as google chrome or event viewer, defrag, virus scan, it completely turns off without warning, nor giving a trace of events the next time I switch it on. Apart from that, I had worries it might be my battery or power supply but I dont think it is that, I took the laptop apart cleaning fans etc. and have ordered some cpu paste as I checked to see the condition of the processor. I will post to see if re-applying the paste works. One more thing, when the heavy processes kick in, the fan starts to make a lot of noise, maybe trying to cool down the CPU? Any ideas on what else it could be and what I could do to test what is wrong?

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• Self-hosted browser-based remote desktop script?

  - by rlsaj

  I need a self-hosted browser based remote desktop script that will connect me from any PC to my work PC. I need to either host this script within my own dedicated hosting or on my work PC. The PC that I need to remote into is always the one PC (Win7) and the IP never changes, and I have access to the Router/Firewall within. I have tried many remote desktop services and applications - LogMeIn, Team Viewer, (Ultra/Tight) VNC, GoToMyPC and iTeleport Connect and even Windows Remote Desktop - and the web services (or ports) are blocked at whatever free wi-fi/hotel/coffee shop I am at. Note that I will need to be able to access this from any PC, so I won't be able to install any applications (or use any portable software) - hence my thinking that it will need to be browser based on a standard (not blocked) port. If I can set up a web based remote desktop application - really a homebrew LogMeIn - then I should solve my problem. What is the best option here?

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• Set Default Program for All Users on Server

  - by MattN

  I work with a large server environment that's running Windows Server 2003, 2008, and 2012 now on some boxes. We have a custom-built log viewer program that associates with two file types that I'd like to set to be the default program for all users across all boxes, so new users don't have to set the default program themselves on every box they log into. Ideally I'd like to have a simple registry script we could push out to all machines at once. I realize this likely means changing the registry entries for either HKCR or HKLM for the file extensions, but adding the program location with %1 extension to \shell\open\command value in HKLM simply opens the program and does not also load the log file. Am I just missing an open and play setting, or am I looking at this entirely wrong? (And I know the script will need to be different for 2003 and 2008, but changing the version for two scripts isn't hard) Thanks!

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• Troubleshooting a crash with Windows 7

  - by AngryHacker

  I have a folder with several thousand videos (All .MPG extensions). When I open the folder with these videos, it shows up fine, but as I start scrolling down, it crashes the Windows Explorer. In the Event Viewer, I see this: Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802 Exception code: 0xc0000374 Fault offset: 0x00000000000c6df2 Faulting process id: 0x954 Faulting application start time: 0x01cbb1b71edf3b51 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: ee987372-1dc4-11e0-8e06-406186ea9135 I suspect that one of the videos has bad metadata. I removed the Length column and it was still crashing. I then removed the Date column and the problem disappeared. How do I go about troubleshooting this problem or at least identifying the file that's causing the issue.

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• Events 1030 and 1006 in Windows 2003

  - by jab

  I've got a computer running Windows 2003 R2 Standard Edition Service Pack 2 and periodically (every 5 minutes) the systems generates 2 errors that can be seen in the event viewer. The codes of the events are 1030, 1006 that seems to be related to group policies... I don´t know if these events are realted to the perfomance of the system but anyway i would like to fix them. I've googled around and seems to be a common problem but i haven't found a solution for these events. Do you know how can be fix it? Thanks in advance

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• Permissions needed to read event log messages remotely?

  - by Neolisk

  When running under a limited account, local event log messages are displaying fine, for remote computer I am getting this error: The description for Event ID ( xxxxx ) in Source ( yyyyy ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: zzzzz. Same remote computer works fine under domain administrator. I am currently experimenting with just the Event Viewer, by using Run As. Original issue is a PowerShell script which does Get-EventLog. Are there any special permissions that need to be in place to able to read event log messages remotely? Supposedly there is a simple solution in Windows 2008 and higher, i.e. just add user to Event Log Readers group. Is there anything like that for Windows 2003?

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• exchange server 2010 Outlook Web Access - Exchange Control Panel WEB Interface

  - by Aceth

  from what i can gather the mailbox bit of the web interface works fine.. when any of the users go to options (top right) and try to use some of the features such as the Organise Mail Delivery Reports to find messages etc... it comes up with a message .. "An item with the same key has already been added" I've looked in the event viewer and i think its this error - Watson report about to be sent for process id: 7016, with parameters: E12IIS, c-RTL-AMD64, 14.00.0639.021, ECP, ECP.Powershell, https://x.x.x.x/ecp/PersonalSettings/Accounts.svc/GetList, UnexpectedCondition:ArgumentException, c09, 14.00.0639.021. ErrorReportingEnabled: False and Request for URL 'https://x.x.x.x/ecp/PersonalSettings/Accounts.svc/GetList' failed with the following error: System.ArgumentException: An item with the same key has already been added. at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.ExecuteSynchronous(HttpApplication context, Boolean flowContext) at Microsoft.Exchange.Management.ControlPanel.WebServiceHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) I've tried googling but no luck that's relevant :(

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• ctrl-c, ctrl-v not working on Windows 7

  - by Beth

  I'm trying to use my Windows 7 PC, and for some reason, Ctrl-C to copy and Ctrl-V to paste only work intermittently. I have a third-party clipboard viewer installed, so I can see when Ctrl-C doesn't copy to the clipboard (there's no new entry) and also when Ctrl-V pastes glarp (the cursor moves, sometimes several lines) instead of what's on the clipboard. I've checked the keyboard and mouse drivers, run a system scan, checked the event log and a bunch of other things I've seen online, and haven't found a resolution. Any other ideas for things to check or try?

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• Windows Login Failure

  - by Chris Bateson

  I'm getting an error in the Event Viewer, which is also generating a lot of Logon Failure messages on our syslog server. Pretty much stuck on how to resolve. EventID: 536 Logon Type: 3 Reason: The NetLogon component is not active This is for a Windows Server 2003 system. I have checked here We're using Shavlik Protect 9 to scan and deploy patches. Shavlik stores the credentials for the systems and uses those stored credentials to deploy patches. This system is able to scan and deploy to other systems on the network using those credentials and no errors are generated. When installing to the local system that Shavlik is physically on then this error is generated. Whats interesting is that it doesn't generate during a scan, and the patches install fine. We've contacted Shavlik to get the response that they are unable to help since it's a Microsoft error. Has anyone seen this?

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• Mapping capslock to control on Mac OS X: works for some things, but not others?

  - by keflavich

  I've mapped my capslock key to control using the Modifier Keys mapping in System Preferences: Keyboard. I've also tried mapping to "right control" instead of "left control" as per http://hints.macworld.com/article.php?story=20060825072451882 using a plist editor. The mapping seems to work in all cases except one: I can't use capslock with left-shift to make key mappings or apparently do anything else. capslock (as control) with right-shift works. I'm primarily testing by using control-tab / control-shift-tab to switch between tabs. Using the on-screen-keyboard viewer, I can get capslock-shift-(just about anything) to work, but not capslock-leftshift-tab. My best guess is that somehow the particular keyboard I'm working on is faulty, but I'm curious whether anyone else can reproduce this or has any ideas.

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• Windows7 - Mouse not working, all windows + tray act like inactive

  - by Teo.sk

  I have this problem for two days now. First when it happened, logging out and back in helped, but now this occurs right after booting. I cannot activate any window by clicking into it, and also cannot minimalise, or close it with mouse. In few applications I cannot even interact with them with mouse (e.g. clicking on links in browser). I can scroll an active window with the trackball, and sometimes everything works normally for a little while. Everything works fine, when I use keyboard for this, I can resize, move, close windows with keyboard shortcuts, etc. I ran a complete Avast! scan, but it found nothing important. Also event viewer did not show any relevant errors. Here's a log from HijackThis if it helps anything.

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• Problem installing build-essential and upgrading g++ on Ubuntu 8.04

  - by ehsanul

  I'm having some trouble with dependencies it seems, but myself don't really know how to resolve the issue. Here's the output: ~:) sudo apt-get install build-essential Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. Since you only requested a single operation it is extremely likely that the package is simply not installable and a bug report against that package should be filed. The following information may help to resolve the situation: The following packages have unmet dependencies: build-essential: Depends: g++ (>= 4:4.3.1) but 4:4.2.3-1ubuntu6 is to be installed E: Broken packages ~:) sudo apt-get install g++ Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. Since you only requested a single operation it is extremely likely that the package is simply not installable and a bug report against that package should be filed. The following information may help to resolve the situation: The following packages have unmet dependencies: g++: Depends: cpp (>= 4:4.3.1-1ubuntu2) but 4:4.2.3-1ubuntu6 is to be installed Depends: gcc (>= 4:4.3.1-1ubuntu2) but 4:4.2.3-1ubuntu6 is to be installed Depends: g++-4.3 (>= 4.3.1-1) but it is not going to be installed Depends: gcc-4.3 (>= 4.3.1-1) but it is not installable E: Broken packages ~:) Edit: I just tried aptitude instead of apt-get, as suggested. Doesn't work, had other problems: ~:) sudo aptitude install build-essential [sudo] password for ehsanul: Reading package lists... Done Building dependency tree Reading state information... Done Reading extended state information Initializing package states... Done Building tag database... Done The following packages are BROKEN: g++ g++-4.3 libstdc++6-4.3-dev The following packages have been automatically kept back: dpkg-dev fakeroot libdns35 libisc35 linux-libc-dev patch The following NEW packages will be automatically installed: libgmp3c2 libmpfr1ldbl The following packages have been kept back: adobe-flashplugin bind9-host dnsutils gvfs gvfs-backends gvfs-fuse libatm1 libbind9-30 libgvfscommon0 libisccc30 libisccfg30 liblwres30 libnautilus-extension1 linux-headers-2.6.24-24 linux-headers-2.6.24-24-generic linux-image-2.6.24-24-generic nautilus nautilus-data The following NEW packages will be installed: libgmp3c2 libmpfr1ldbl The following packages will be upgraded: build-essential The following partially installed packages will be configured: timidity 2 packages upgraded, 4 newly installed, 0 to remove and 24 not upgraded. Need to get 775kB/6265kB of archives. After unpacking 20.3MB will be used. The following packages have unmet dependencies: libstdc++6-4.3-dev: Depends: gcc-4.3-base (= 4.3.2-1ubuntu11) which is a virtual package. Depends: libstdc++6 (>= 4.3.2-1ubuntu11) but 4.2.4-1ubuntu4 is installed. g++-4.3: Depends: gcc-4.3-base (= 4.3.2-1ubuntu11) which is a virtual package. Depends: gcc-4.3 (= 4.3.2-1ubuntu11) which is a virtual package. Depends: libc6 (>= 2.8~20080505) but 2.7-10ubuntu4 is installed. g++: Depends: cpp (>= 4:4.3.1-1ubuntu2) but 4:4.2.3-1ubuntu6 is installed. Depends: gcc (>= 4:4.3.1-1ubuntu2) but 4:4.2.3-1ubuntu6 is installed. Depends: gcc-4.3 (>= 4.3.1-1) which is a virtual package. Resolving dependencies... The following actions will resolve these dependencies: Keep the following packages at their current version: build-essential [11.3ubuntu1 (hardy, now)] g++ [4:4.2.3-1ubuntu6 (hardy-updates, now)] g++-4.3 [Not Installed] libstdc++6-4.3-dev [Not Installed] Score is -9852 Accept this solution? [Y/n/q/?]

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• How do I recover files from a corrupt VDI file?

  - by Eric P

  Is it possible to repair a corrupt VDI file? The OS on the VDI (XP) doesn't boot at all, it just hangs at a black screen. I was getting file errors before on its last boot, but now its not working at all. Sector viewer shows 'Invalid partition table Error loading operating system Missing operating system'. I tried mounting the file from the host OS, but it just says that the drive isn't formatted. I don't need to be able to run the VDI, but I do need some files that are on it. Is there any way to recover files from the corrupt VDI file?

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• Strange Exchange 2010 Mailbox issues

  - by jmreicha

  A little bit of information on my environment. I have 2 Exchange 2010 mailbox servers setup in a DAG, connected to a VNX SAN via fiber for the mailbox database disks. One of the servers seems to be working fine as it isn't throwing any similar errors but the other has been receiving strange errors in Event Viewer. I haven't been able to find a pattern to when these happen and I'm not really sure what I should be looking at to troubleshoot this. At this point I am wondering if the issue resides on the SAN or if this is because of an improper shutdown or something else on the Exchange side of things? Here are a few of the errors if that helps:

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• How can I view a PDF in Firefox when the server specifies the wrong content type?

  - by Sam

  I am using Mozilla Firefox with a PDF viewer plug-in. The plug-in has been correctly associated with Adobe Reader files to view them in the browser in the settings. I would like to be able to view PDF files in Firefox rather than downloading them. This already works correctly when a web server indicates that a file has the Content-Type of application/pdf. However, some web servers provide other Content-Types for PDFs, such as application/octet-stream. (See this example of a PDF served with a non-pdf Content-Type.) I have looked at Firefox's MimeTypes.rdf file, and it appears to only support mapping applications based on file types for non-Internet-based files. How can I have Firefox view all PDF documents in-browser rather than only the ones with the application/pdf Content-Type?

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• 'server was unable to allocate from the system nonpaged pool' error

  - by cop1152

  Currently users at my company are unable to access their home folder (or any folder on our domain controller). I am working remotely and cant physically access the machine until tomorrow morning, but I can access it with RDC. When I attempt to ping other machines on our network from the machine in question (connected with RDC), I immediately get the error PING: transmit failed. error code 1450. Event Viewer is full of 2019 errors: The server was unable to allocate from the system nonpaged pool because the pool was empty Does anyone have experience with this specific issue? I have found some info with Google, but would like to hear what the pros at SF have top say. This is a Windows 2000 server.

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• Can't reinstall Office 2010

  - by Sniffer

  I had Office 2010 Professional Plus installed on my Windows 7 (32 bit machine), then I decided to remove it and install the 2013 version. I went to Programs and Features and removed the software as always, everything went successfully and it asked me to reboot the machine in order to complete the un-installation process, and when I clicked reboot a message suddenly appears telling me that an error occurred during un-installation and the system restarts instantly before I get a chance to see the error message. After that I tried to re-install Office 2010 but after the installer seems to have finished, it tells me that the installation failed without an explanations ? I have taken a look at the event viewer and there is some error saying the office protection platform service failed to start, could this have anything to do with the problem? What could be the cause, how can I fix this ?

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• How to specify a different ip address in virtual box guest os

  - by Nrew

  I am using Windows 7 as the host. And xp as guest. I've already check out this site: http://forums.virtualbox.org/viewtopic.php?f=3&t=17232 But the info is not complete. What do I need to set here, so that the guest would have another IP Address but can still connect to the internet. Because what I'm trying to accomplish here is to be able to try Team Viewer or Cross loop. With the host os and guest os. Because I only have one computer.

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• Trying to prevent Windows from hibernating/sleeping automatically

  - by user328821

  My Dell XPS 8700 (Win 7) suddenly began putting itself to sleep at 6pm daily, even if I'm typing. I don't know what caused this to occur, except possibly a windows update that took place in the middle of the night. I initially went into settings for power and saw 2 plans set up, one from Dell and the other window's Power saver plan. I set both to never for sleep and hibernate yet it still occurred. I have current drivers and a fairly new UPS that has software to set to shutdown only after power loss. Dell is of little help, can anyone point me in the right direction? I did do the powerdfg -energy program and came up with this: Power Efficiency Diagnostics Report Scan Time 2014-05-08T19:21:48Z Scan Duration 60 seconds System Manufacturer Dell Inc. System Product Name XPS 8700 BIOS Date 08/23/2013 BIOS Version A04 OS Build 7601 Platform Role PlatformRoleDesktop Plugged In true Process Count 115 Thread Count 1631 Report GUID {097caf99-039b-44c3-b154-d797bfbfdfcc} Analysis Results Errors Power Policy:Sleep timeout is disabled (Plugged In) The computer is not configured to automatically sleep after a period of inactivity. System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102805B7&REV_1000\4&220b1bbc&0&0001 Requesting Driver Device Realtek High Definition Audio CPU Utilization:Processor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 9.48 Warnings Platform Timer Resolution:Platform Timer Resolution The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100ns units) 10000 Maximum Timer Period (100ns units) 156001 Platform Timer Resolution:Outstanding Kernel Timer Request A kernel component or device driver has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Request Count 2 Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 8672 Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Mozilla Firefox\firefox.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 100000 Requesting Process ID 1212 Requesting Process Path \Device\HarddiskVolume3\Windows\System32\svchost.exe Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name audiodg.exe PID 1304 Average Utilization (%) 4.73 Module Average Module Utilization (%) \Device\HarddiskVolume3\Windows\System32\msvcrt.dll 1.88 \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPO5064.dll 1.77 \Device\HarddiskVolume3\Windows\System32\AudioEng.dll 0.80 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name thunderbird.exe PID 6036 Average Utilization (%) 0.35 Module Average Module Utilization (%) \Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\xul.dll 0.16 \Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\mozjs.dll 0.05 \SystemRoot\System32\win32k.sys 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name dwm.exe PID 1340 Average Utilization (%) 0.25 Module Average Module Utilization (%) \Device\HarddiskVolume3\Windows\System32\dwmcore.dll 0.08 \Device\HarddiskVolume3\Windows\System32\nvwgf2umx.dll 0.05 \SystemRoot\system32\ntoskrnl.exe 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace.

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• Rollback driver in Windows via command line

  - by ultrasawblade

  I have a remote system in which I've updated the Nvidia graphics driver, but now RDPDD.dll, which I'm guessing stands for RDP Display Driver, will not load (found this out via Event Viewer). I can use Sysinternal's Psexec to execute commands though. I'm sure something has gone very wrong and the user of this system (a CAD engineer) won't be able to use his system normally. I've tried two remote reboots and that has not resolved the issue. So I would like to use the "Roll Back" option for the Nvidia driver in the device manager. Is there a command-line way of doing this?

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• Project Server 2010 site creation - the database connection string is not available

  - by Brandon Montgomery

  I am trying to get Project Server 2010 up and running on a Win Server 2008 box. I've got Sharepoint 2010 installed and Project Server 2010 installed. I open SharePoint Central Administration, then I go to Manage Service Applications Project Server Service Application. It looks like there is a site under the "Sharepoint - 80" section, but the Status says "Failed - see the Application event Log". When I click on the site and select "Retry" I get the same thing. In the event viewer, I see an error with SharePoint Foundation Search as the Source - it reads: Could not create a database session. Context: Application '276504a6-93b1-4c1f-a900-fd6ed9d5c117' Details: The database connection string is not available. (0xc0041228) How can I fix this? Is there some configuration I missed?

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• How do I publish a Power Point Presentation that is High Quality and no lag on the Web?

  - by Luke Hutton

  I have a ~22MB Power Point Presentation (2007) that I need to be presented on a website for viewing. The file contains audio over several slides and some embedded images. What is the best practices or best way to present the presentation so it gets delivered the quickest and best quality to users? Some ideas I've thought of are: Somehow compress the file (.wav audio files, images) into a smaller presentation and save it as a Power Point Show (pps) so users can download it and use the free Power Point viewer? Convert it to video format (.avi) or something and stream it off the web? (Hopefully freeware) Save it as a web page? (but then it's only viewable in IE I believe)

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• My computer keeps restart when accept Skype call

  - by hvtuananh

  I'm using latest Skype version (4.2) on Windows XP SP3 My computer keeps restart when I click "Accept" button on Skype call Windows Update is running and I've already installed all updates What's wrong with my computer? How to fix it? EDIT: I only see this error in Event Viewer Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 3/2/2010 Time: 3:47:50 PM User: N/A Computer: TUANANH Description: Error code 1000000a, parameter1 ffffff94, parameter2 0000001c, parameter3 00000000, parameter4 80537bf1. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 30 1000000 0020: 61 20 20 50 61 72 61 6d a Param 0028: 65 74 65 72 73 20 66 66 eters ff 0030: 66 66 66 66 39 34 2c 20 ffff94, 0038: 30 30 30 30 30 30 31 63 0000001c 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 30 2c 20 38 30 35 33 00, 8053 0050: 37 62 66 31 7bf1

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• Drive stopped working on windows server 2003 and I receive a "controller error"

  - by Durden81

  I can access the server in safe mode. I have a Proliant 360 Hp server with Windows server 2003 R2. The event viewer is completely filled up with this error: the driver detected a controller error on Device\Harddisk3\DR3 I individuated the drive affected. It is drive H that is a secondary non mirrored drive. When I access anything on that drive I receive: "the request could not be performed because of an I/O device error" What should I do? Is this just a driver issue or a hard drive failure? Please give me a quick help as my websites are offline due to this. Any suggestion is welcome!

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• How do I use the Microsoft IIS Diagnostics Toolkit to troubleshoot my problems?

  - by smartdirt

  I have downloaded the [IIS Diagnostics Toolkit (x86)][1] [1]: http://www.microsoft.com/downloads/en/details.aspx?familyid=9bfa49bc-376b-4a54-95aa-73c9156706e7&displaylang=en and I was wondering how to use it. I'm not a system admin just a developer trying to work my way around a strange problem. I have an iis server running php(not my choice) and every once in a while the application will not allow anyone to log in and then a little while later it just starts working again. I look in the event viewer and don't see anything and the iis logs are no help either. I read somewhere about someone using the the toolkit to diagnose there problem. I just need a little guidance on how to use this tool. Thanks.

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