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  • Need help ttoubleshooting PC

    - by brux
    I have had problems since my dog pee'd on my computer. Problem: loads windows fine, at random intervals from 5 minutes to 30 minutes it restarts itself. There is nothing in the event log such as errors, no BSOD, just cold restart. after rstarting - sometimes- it POST's and restarts itself at the end of POST. It will do this many times and then finally load windows. The cycle then begins again, it will restart eventually. What i have done: I thought it was HDD at first, since this is the only part of the coputer which actually got wet with any fluid ( the case is off the PC and the dog pee'd down the front where the HDD is located). Seatool, the seagate HDD tool, found errors when I ran it inside windows, so I ran it in DOS mode from bootable USB and ran it. It found the same number of errors and fixed them all. I ran the scan again and it says "Good". I loaded windows and ran the scan and it also said "Good there. So the HDD apears to be fine but the problem persists, random restarts. What else could this be? I have taken the computer apart and cleaned everything and also taken the PSU apart and cleaned it thoughrouly. The problem still persists, what should my next steps be? Thanks in advance.

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  • How can I stop outlook 2003 from crashing?

    - by Xavierjazz
    XP Outlook 2003 keeps crashing, sometimes freezing my whole computer. The STR: Have Outlook 2003 running (with the added "app" LOOKOUT for search and a pop mail as well as MS mail set up. The program loads and displays my reminders. I minimize the reminders. Outlook displays my email list. I have the "Reading pane" set to display right. There is often junk in my junk folder. When I click on the MS mail junk folder, there is sometimes junk with a blank description. Clicking on this to select and delete it is when the program is virtually certain to crash. Often when I reboot the program, the reading pane is again reset to the default, which is "no reading pane". If I change it back and then again click on the message the program often crashes. If I don't set the reading pane but select the message(s), they can be selected and removed. I then set the reading pane and things are okay for a period. This has been going on for some time now. As a part of trying to solve it, I did a deep scan with a number of "root kit" virus-removers. One did find 2 related root kit viruses and removed them. Ram seems okay, HDD shows okay. As I write this I realize that one thing I haven't tried is removing and re-installing LOOKOUT. I will do that now. Any other ideas or even better, solutions, would be most welcome.

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  • Autossh startup on Ubuntu 10.04 - fails after powering off

    - by grant
    I'm using upstart to keep a reverse ssh tunnel alive using auto ssh similar to Using Upstart to Manage AutoSSH Reverse Tunnel. This works fine, except after a manual power down I can no longer connect to the machine through the "central server" using the tunnel. I receive "ssh_exchange_identification: Connection closed by remote host". The autossh process is running on the client. I can connect again after re-starting networking. I'm trying to figure out why this is failing consistently after a manual shutdown. Is it possible that I need to do some cleanup on startup that would allow the tunnel to work in this situation, or are there some other debugging/troubleshooting steps I can take to determine the problem? Machine A is the client machine, using autossh. This machine sits behind a firewall and uses the following command in upstart to create an ssh tunnel: /usr/bin/autossh -fN -i /keyfile -o StrictHostKeyChecking=no -R 20098:localhost:22 user@centralserver Machine B we'll call the "central server", which sits in the cloud and is the host. This machine is "centralserver" in the command above. When Machine A is hard powered off, and back on, I cannot connect to it by SSH'ing from my machine (C) to Machine B in the cloud, then using the following command to get to Machine A: ssh -p 2098 user@localhost Again, after a reboot of the client (A), this works fine. It is only after a hard power down that the problem occurs. There are autossh processes that are running on the client machine (A) after powering down and back up, but they just don't seem to doing their job.

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  • Windows 8 not shutting down properly

    - by Patrick
    Since installing Windows 8, the computer hasn't been shutting down properly. When selecting to power down, the PC quickly displays the shutting down screen, the monitor powers off, and the computer remains on but unresponsive. After about 5 minutes, the computer will turn off. Upon booting into windows again, I am informed that Windows didn't properly shut down. I'm running a fast SSD, and it's a clean install of Windows 8, so there's no way Windows is taking that time to do some sort of hibernate on shutdown or whatever - not to mention the error when entering Windows the next time. This happens on every shut down. Restart works as expected. EDIT: Formatting again didn't work. Fails regardless of drivers installed. Event viewer Always these two messages in close succession: Error (event ID 6008): The previous system shutdown at 7:45:21 PM on ?27/?10/?2012 was unexpected. Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

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  • Transferring domain from one registrar to another

    - by Macha
    I have a domain from my old web host, which was free with my hosting account. After a few years, I am moving to a VPS. Most of my other domains were registered with Namecheap, so it was just a matter of changing a few DNS records. However, given that my old host does not provide me with a DNS control panel, and I don't want to be paying a full hosting bill for just domains, I'm now looking into transferring it. My old host says there will be a charge of $15 to them. NameCheap's page seems to imply you don't need the current registrar to do anything, but it also seems to be based on sending an email to the one listed in whois. Of course, my old host have whoisguard on the domain so the only email on it is [email protected] (and not a unique [email protected], just [email protected]) which doesn't go to me. Again, there doesn't seem to be an option to disable this. So, is it a case of paying my old host's fee, and paying again for the domain from NameCheap, or is there some other way to transfer my domain? (I'm not really sure which of the trilogy sites this is best for.)

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  • AWS instance went down for restart, came back up and has been "Waiting for network configuration... " for 12 hours

    - by kavisiegel
    What happened was about a month ago, I created a new instance, re-configured everything, and mounted the old instances drive to the new one. I then detached the old drive from the instance, but it was still mounted, so it errored out. Now, come the outage last month, and when the instance boots back up - the drive isn't there, because in the downtime, it dismounted. It hangs because the fstab is looking for it. I get word that the server's not up today, I check the logs, re-attach the drive and restart. Now I'm getting "Waiting for network configuration..." and it doesn't seem to be doing anything. Some googling told me that I'm going to need to start from zero again, which I don't think is right. I created a new instance, which booted no problem, then I stopped it and swapped the two old drives into the new instance. Still the same error. Using the fresh AMI, it worked. I figure it's just a misconfigured Amazon file. I can attach the drive to a functioning instance on the same AMI and copy some files over, then try again - but I don't know where to even start or what files to check.

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  • What tools can I use to locate the IP of a machine on my network?

    - by user134918
    I am logged in to a remote Windows Server machine and am trying to attach it to a VPN for a LAN that I am also connected to locally from another Windows machine using Remotr Desktop. I can connect the remote machine to the VPN but when I do so, I lose my remote desktop connection. I am now in a situation where I know/think that the remote machine is on my LAN, but do not know what its current IP is and can therefor not connect to it again. I do not have any control over the infrastructure, all I have is a remote machine that I do control, and another machine that I also control that is connected to the same LAN as I'm trying to get the remote machine on using the existing VPN. What tools are available for Windows to allow me to locate the machine on my LAN again? I am imagining that there must be a tool that broadcasts the machines new IP using multicast, or tries to log in to a server component running somewhere with a know IP. Effectively, I am looking for some software that I can run on my remote machine, as well as my local machine, to allow me to discover the new IP address (on the LAN) assigned to the remote machine after connecting to the VPN.

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  • Windows 7, enabeling IE for removal

    - by Thew
    For a while now, Windows Update has been prompting me to update IE9 to IE10. And every time I turn off my PC, It starts to install that one update wich allways fails. Why does it fail updating IE9? I don't know. So the solution I had in my mind was to remove IE9 and then install IE10 manually. THe problem is now, I can't find the uninstall file for IE9. I have looked in windows control panel / programs and features but it didn't show up, not even in the installed updates section. So after I clicked on Turn windows features on or off, I saw that the IE9 box wasn't checked. So I checked it, clicked OK, but then when I clicked on the Turn windows features on or off link again, it wasn't checked anymore. It's almost like Windows doesn't want me to uninstall IE9. but I have to in order to normally shut down my pc, because everytime I shut my PC off, it tries to install that stupid update again! What can I do to solve this?

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  • Command prompt cannot find PATH variable

    - by davidXYZ
    Sometimes, my command prompt cannot find the PATH variable. I have this occasional problem at work where when I open command-prompt and run commands like ipconfig or subst, I get an error saying something like 'ipconfig' is not recognized as an internal or external command. When I try this echo %path%, it prints out %path% instead of the PATH value. If I look at my Environment Variables window, the PATH is defined right there but I don't know why CMD can't find it. At this point, I understand why the other commands were not being recognized since their paths are in PATH variable. However, I cannot understand why the PATH variable is not being found. If I restart the computer, everything is back to normal. In a few days, I might have the same experience again. I tried using this answer. It suggested changing a registry value but mine already had the value that was suggested yet it wasn't working. (The restart step at the end would have solved it as usual but that's not the point.) Any suggestions regarding why the PATH variable may become invisible every now and then and how I can prevent it from happening again?

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  • Graphics artifacts/distortion with Win7 and nVidia

    - by Gepard
    Problem I encounter is rather hard to describe, so I provide a screenshot: http://dl.dropbox.com/u/1732760/video-distortion.png As you can see there are some horizontal stripes in random colors. These stripes appear sometimes in all windowed apps, games and on the desktop too. They tend to stay in place until I refresh window (or force it to to redraw by for example minimizing and maximizing again). They also tend to appear in the same place and shape multiple times, even if they disappear, it's very likely they will be again in the same place after a while. These artifacts do not blink or change if computer is idling. If I don't touch anything, do not use mouse, they will stay in place forever (unless some app redraws its window on its own). I first encountered this problem some weeks ago. Back then I thought it might be cooling problem, so I took out the graphics card, removed dust from the radiator and fan and put it into PC back. I also ran some stress test using Furmark (peak tempearature was ~65C) to see if the problem becomes more intense if the card gets hotter, but suprisingly no artifacts whatsoever appear during the stress test. Graphic card is Galaxy GeForce 7300 GT with DDR3 memory, was never overclocked. Drivers are the latest, from Nvidia site. OS is Windows 7 64-bit, updated. AMD64 3000+, 2GB RAM. I'm running a dual monitor setup with 2 19'' Samsung LCDs and problem is on both, so I assume it's not a monitor or cable issue.

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  • Permanent solution to Win XP SP3 window animation removal

    - by epale85
    Hello everyone, May I know how I can get rid of the Window Animation (seen when you minimise or maximise a window) in Windows XP Service Pack 3 Permanently?? I have tried the following two solutions: I went to the control panel---adjust visual effects--- then unchecked the "Animate windows when maximising and minimising" option. 2.I have tried using windows powertoys tweakUI to disable the animation. 3.I even tried this: Turn Off Window Animation You can shut off the animation displayed when you minimize and maximize Windows. 1. Open RegEdit 2. Go to HKEY_CURRENT_USER\Control panel \Desktop\ WindowMetrics 3. Create a new string value "MinAnimate". 4. Set the value data of 0 for Off or 1 for On But still no help The Big Problem is that the window animation will disappear for a while but returns again some time later. When I navigate back to the "adjust visual effects" window, the checkbox for "Animate windows when maximising and minimising" is checked again. Thank you very much

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  • SSD won't boot anymore

    - by LordrAider
    Yesterday I put the computer to sleep. Something went wrong because it didn't go fully to sleep. So I restarted the pc and now it won't boot windows 7 anymore. It said : "Please insert valid boot device". I ran Windows 7 restore disc and tried restoring, first it said, mbr fixed. No result but now it said : "Operating system could not be loaded" I ran Windows 7 restore disc again and then it said something about a corrupt partition and that he fixed it. But got the same msg at restart about operating system not found. I ran Windows 7 restore disc again and used diskpart and watched the volumes. My SSD shows up as RAW filesystem... not as NTFS. The size of the disk seems correct. In the bios it also shows up as Healthy disk. What could went wrong and could I recover data with testdisk? I assume something went wrong with the partition :(. It's a Plextor SSD 256M2P SSD, only 3 months old. Thx in advance

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  • IIS no longer saving session variables

    - by John
    I'm running IIS v7 on a Win7 development machine. I have PHP code that saves session variables and calls them back later. This has been working on this machine for some time. For some reason now, the session variables dissapear immediatly after saving. Code that used to work fine on http://localhost/, suddenly now does not. I have tested different browsers - the vars dissapear regardless of browser. I have tested identical code on different servers. The problem exists only on this development machine. I tried some code that saves a session var, then reads it back and displays it, then shows a link to click on to read it back and display again. What happens is the session var DOES get written and read back and displayed ok. But when you click the link to view it again, it's gone. I don't recall making any changes to IIS. But I did run several malware scanners and clean-up tools. Is anyone aware of any setting in IIS that disallows session vars? Any other throughts?

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  • ASP.NET, IS7 and IE8 caching?

    - by jdege
    We're suddenly having problems with some of our sites having old versions of .css and .js files show up in the browser. Generally, these problems go away, when the user clears cache in the browser. Is there something we can do either in the code or in IIS7, to convince the browser to not used the cached files? In our weirdest case, we have one customer whose users hit our site, and get an old version of a js file. They clear cache, load the page, get the current version, and the page runs fine. Then they load the file again, and suddenly have the old version, again. Any ideas as to how that might be happening? I can think of three: The browser is somehow holding on to the old version, when we clear cache, and is putting it back in the cache, before the second page load. One of our servers has an old version of the file, and while the first page load after a clear cache pulls it from one of the servers with the current version, second and subsequent page loads pull it from the server that has the old version. The first load after a clear cache goes straight to our servers, while subsequent loads pull the file from the cache on the customer's web proxy. I have to say, all three of those scenarios seem outlandishly unlikely, but it's a repeatable behavior. Any ideas?

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  • PC doesn't POST with a certain model of PSU

    - by Core Xii
    I have this PC with an Asus P5N32-E SLI motherboard and an Intel Q6600 CPU. I got a new RX-5300 PSU, but it didn't work. The motherboard power LED is on fine When I switch power on, the PC powers up briefly (0.5-1 sec) then shuts down From there on out when I switch power on, it stays on, all fans and components seem to be receiving power, but the motherboard won't POST. No video output, no PC speaker beeps, nothing If I turn the hard switch on the PSU off and then back on again, go to step 2; The PC turns on and then off immediately again, and on subsequent power-ups it stays on but won't POST I disconnected every component but the motherboard, CPU and PSU. Still nothing. I tried three other models of PSU on this PC, both of higher (600) and lower (<300) wattage than the 530 on the RX-5300 and they all work fine. At this point I was convinced the PSU was faulty so I returned it. When the replacement arrived, it behaved exactly the same. So two different units of RX-5300 both with the same symptoms, neither working with this motherboard + CPU. Yet, three other models of PSU work perfectly fine. The PC store couldn't reproduce my problem with the returned PSU. I tried resetting the CMOS with the jumper. I tried with both the 4 and 4+4 (with and without the extra +4 connected) CPU connectors (curiously the RX-5300 comes equipped with both). Could it be a statistical probability that I get two units of the same model of PSU that are faulty in the exact same manner? Could the RX-5300 model itself be somehow incompatible with this motherboard? I was under the impression that PSUs were pretty much universal so long as you have the wattage. Could the motherboard be broken in some such a way as to work with certain PSUs but not others? What's going on here?

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  • How can I get DVDs playing after a Vista to XP change?

    - by Liath
    I replaced my vista install on a Dell Inspiron 1525 with XP and have managed to get most things up and running again however I'm having trouble with playing DVDs. When I try and play a DVD I get the following message: Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card. I have ensured that my drive is configured to play Region 2 discs (I'm in the UK), I've installed the most up to date XP codec pack which makes me think it's a driver issue. In device manager I have got my DVD drivers up to date however under "Other Devices" I'm missing several which sound key: Audio Device on High Definition Audio Bus Modem Device on High Definition Audio Bus Video Controller Video Controller (VGA Compatible) However I've installed all the relevant drivers I can find on the Dell website. The drive itself is working - I've run software from the drive. I'm afraid I am far from a sys-admin so I'm struggling on this one. How can I get my DVDs playing again?

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  • SSH connect error

    - by DMDGeeker
    I use a notebook with Ubuntu 12.10 and try to connect a server with Ubuntu 12.04. The server has already installed openssh-server. And allow publick key and password to login. But I connect the server sometime well but after minutes it will be error. First, it will show me these messages:    WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!    ......    Add correct host key in /home/myname/.ssh/known_hosts to get rid of this message. but I never reinstall system and the openssh-server. Both are never changed! The server nerver shutdown or reboot. Second, after I remove the relative key from my known_hosts and use ssh connect the server again, it will let me type my password. then my nightmare coming... Permission denied (publickey,password) But I typed the correct password! PS: I used password and public key both success. But the problem will appear again after i logout then login.

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  • Windows 7 does not detect my new hard drive?

    - by jasondavis
    I just built a really nice new PC. Some specs... Intel i7-930 CPU ASRock Extreme X58 motherboard with sata 3 and USB 3.0 12gb of G-Skill DDR3 RAM 80gb Intel G2 Solid state drive for Windows 7 and other programs to run on Windows 7 Pro 64bit OS 2 1gb grapghic cards for 4 monitor support Thats the main components. Well today my new 1tb western digital hard drive came which I plan to use for data to preserve the life of my SSD (hopefully). I hooked up it's sata power input and then hooked up it's sata data cable to a sata 2 port on my motherboard, I boot windows 7 and go into my computer and the drive is not showing up with my other drives. I then re-boot again and check again, no luck. I then shut down the PC and open the case back up, I then check my connections and they all look good. I then boot up and I can see the new HD is on and spinning. I then go into my BIOS settings to see if it registers there and it DOES! It shows I have a WD 1tb hard drvie on sata 2 port 6. So I am at a loss of why it is not showing up as an option in windows? Windows acts as if the drive is not there. Please help

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  • How can I restore the registry keys from another C drive? (Windows 7 64bit)

    - by graham3d
    I ran Uniblue registry booster on my system which was working fine. It did a full back up of the registry keys. Now I cannot boot from that disk. I also cannot get into the BIOS! To restore the registry I have to run Uniblue registry booster from within windows. I cannot get there. I can boot up on another C drive, and can see the files on the drive with the problem. Is there any way I can find the Registry Booster backup files and restore it from the other disk? Or find the registry backup and upload it into the registry so I can boot off the other disk again? Or, Can I do a windows repair from the other disk? NB: not getting in to the bios means I cannot boot off the CD/DVD! (I can use the DVD drive from within windows) Any ideas? I do not want to reinstall everything yet again, it takes about 6 hours.

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  • How do I know if I managed to completely remove an undetected trojan?

    - by ubuntuisbetter
    I catched a trojan that uses explorer.exe to reproduce itself in case of deletion of its autostart entry or main exe file in Programs/x. It had already tried to contact a suspicious server over explorer.exe, blocked that via my firewall. I: Removed the autostart entries from the registry Looked through my services if there was anything suspicious Deleted the trojan from Programs/ Went through System Volume Information to find a 2 month old explorer.exe and replaced the possibly infected one. There are no suspicious processes running now anymore (no duplicate explorer.exe) and nothing wants to connect this trojan owners sever either. I checked my system with several anti-malware programs too. What the trojan did: Started a second explorer.exe Always when I deleted the main trojan exe file it was reproduced (by the second explorer.exe) Always when I deleted the autostart entry it was reproduced by the explorer.exe too. When I terminated the suspicious explorer.exe, which used only half as much memory as the less suspicious one from Windows, a strange thing that I know from the computers in my Informatics class happened: A window popped up in the top left of my explorer-less desktop, titled "Personal settings for ... are ..." that obviously copied some files. Then both explorer.exes started again and the trojan was everywhere again. What did the trojan actually do to get explorer to rescue it? Is my PC clean of this newish trojan now? What are the other locations I should check for the trojan? The trjoan doesn't seem very high-level, could it have changed other system files or is the autostart entry vital for it? Thanks in advance, Your trojan paranoid friend (Getting linux in a week)

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  • where is my disk space?

    - by user166241
    I recently had a problem with .xsession-errors file - it became very big ( 90GB) and took all disk space: How I can check what takes disk space in /tmp?. I cleaned it with command > .xsession-errors but after an hour it became large again. So I deleted it (rm .xsession-errors) - it helped because it wasn't recreated but again after hour disk space disappeared - now there is no .xsession-errors anymore but I don't know where is the memory: df Filesystem 1K-blocks Used Available Use% Mounted on /dev/sda1 106640456 101223392 4 100% / udev 8166744 8 8166736 1% /dev tmpfs 3270224 972 3269252 1% /run none 5120 0 5120 0% /run/lock none 8175552 152 8175400 1% /run/shm du -sc * .[^.]* | sort -n 0 initrd.img 0 initrd.img.old 0 proc 0 sys 0 vmlinuz 0 vmlinuz.old 4 cdrom 4 lib64 4 media 4 mnt 4 selinux 8 dev 12 srv 16 lost+found 68 tmp 1124 run 3396 lib32 5164 .rpmdb 5540 root 8888 sbin 9120 bin 17132 etc 106080 opt 116956 boot 861908 lib 3530584 usr 3821836 var 13371260 home 21859112 total So there is around 100GB used but executing du -sc * .[^.]* | sort -n in root directory finds only ~21 GB - so what takes 80GB?? How to check it? I suspect that when I deleted the `.xsession-errors' file the errors were redirected somwhere else - but where?

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  • Is it possible to theme Windows 7 like XP?

    - by LonelyPixel
    Everybody seems to mean the window frame colour and a set of desktop background pictures when they're talking about Windows 7 themes. Does anybody remember what themes used to be in Windows XP? You could actually alter the appearance of the window frame, how close buttons and menu popups looked, put a texture on the taskbar, all those funny things. Microsoft themselves have published a number of XP themes over time (Luna on XP, Royal on MCE2005, Zune later on). I don't say that most of those and the numerous third party XP themes were beautiful or even practical. But it was possible to create something nice. In Windows 7 (I suppress the existence of Windows Vista...) such a theme could well be used to increase readability to a level before Aero Glass again. I mean, you cannot really tell whether a Glass window is active or not. I've been tweaking the colours and transparency levels a lot recently but the only safe indicator is the close button: it's red when the window is active, it's colourless otherwise. Then there's the window title. It is always painted black, on however dark a background. Again, regardless of whether the window is active or not. Turning off Aero is not an option in Windows 7 anymore. Classic design looks just ugly there. It already wasn't exactly looking good on XP with the wide start menu. So, can we increase the readability of the Windows 7 UI with themes like in XP or didn't Microsoft learn a thing since the Windows 7 Preview "Vista"?

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  • Two folders with identical names causing many problems.

    - by R. A. Chaucer
    In my 'Documents' folder (Win7) I have two folders with names that appear in Explorer to be identical, though their contents are different. I can rename them both to something else (eg: 'Test') and Explorer doesn't complain. The dir listing that cmd.exe and powershell gives me only lists one of them, but also lists this suspicious entry: 20/04/2010 12:16 PM <DIR> ???? Even if I rename the folders to have unique names, one of them still shows up as ???? in cmd.exe. Desktop.ini in my Documents folder doesn't contain anything out of the ordinary. Both folders appear to be read-only in their properties panel, and if I untick the read-only box it will ask me if I want to apply the action recursively, but either way when I close the panel and open it again the folder is once again read-only. They are both set to not inherit permissions. The folder that shows up correctly in the cmd.exe dir listing is the "real" one, the other seems to be automatically created when a program tries to access it. How is this possible?This is driving me nuts!

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  • Windows 7 Taskbar Icons Randomly Disappearing

    - by Ryker
    This is a problem that i'm totally stumped on. Taskbar Icons that are pinned, as well as open program thumbs keep disappearing. This is totally random, no set pattern. I've tried updating drivers for the vid card, rolling back to old drivers, nothing seems to work. I've also tried the usual uncheck hide the taskbar and recheck, changing the start menu, keeping commonly used programs in start menu, etc. This is using an add-in card which is a necessity. Here is the specs on the machine: New Dell Optiplex 390 i3 2100 Proc 3gb Ram, Windows 7 32-bit. The add in card is an Nvidia 8400 GS model. I've tried different versions of the 8400gs, from MSI, or from other manufactureres and regardless it keeps happening. After the Icons disappear, I can log out and log back in and they return, but disappear again. I can reinstall the drivers for the vid card and it fixes it for a few days, and then they disappear again. There isn't any set pattern of days that it happens, software being used, etc. Another user in the office had the same problem with the exact same machine, but updating the vid card drivers fixed the issue. Anyone?

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  • Finding Font Issues in Acrobat

    - by Jayme
    Ok let me try this again, so sorry for not be clear. We create our PDFs through Quark, then send to print. I usually create outlines on my EPS files before I load in Quark but forgot this time. We bypassed the font error that Quark gave us by accident and found out our PDF was bad too late and it cost a lot of money to fix. We are trying to find a way to check our PDF for font problems before we send it to print, in case this problem happens again. We just want to be extra sure that we have tried everything. What I see in Quark is what the font is supposed to look like. When I view my PDF, the text is mixed up. Its readable but doesn't look like its supposed to and the spacing is all off within the text. My boss told me about the preflight in Quark and the Internal Structure for the fonts. She was asking me if this would help and what the lingo all meant. (which is where my first question started) The image on the left is my EPS that is correct, the image on the right is from the PDF. The white text in the top right and the website at the bottom left is what is messed up. I am running Mac 10.5.8, Quark 7.5 and Acrobat 8.3.1. Thanks, Jayme

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