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• HP Cue-Scanning Flow component freezes

  - by Nathan Fellman

  I am trying to scan with an HP network scanner (actually E6500 all-in-one). Whenever I try to scan, it starts up a flash screen with HP Scanning written all over it, which proceeds to do nothing. Digging in, I found that the process that gets stuck is hpqkygrp.exe, aka "HP CUE-Scanning Flow Component". This happened when I tried scanning from onenote or from the HP Solution Center. However, it seems that scanning from Windows' Fax and Scan utility works fine. As a (probably related) side-note, scanning directly from the scanner (using the buttons on its panel) doesn't work either. How can I keep this process from getting stuck?

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• HTTP 401 error in Windows Authentication disappears after swapping Providers

  - by Ray Cheng

  The IIS 7 on Windows 2008 R2 is acting really weird. We deploy our web apps as web sites with appcmd.exe. After they are deployed, if I browse to them, I'll get HTTP 401 errors. The web sites are only have Windows Authentication enabled and the providers are Negotiate and NTLM in such order. But if I swap the providers, the HTTP 401 error goes away. Even if I swap it back, the errors are still gone. So the order of the providers doesn't seem to matter, what matters is the swapping. It must have triggered something. Even if we delete the web site and application pool and reinstall the web sites, the errors are still gone. So far, we can't reproduce it easily since it happens randomly. Has anyone experienced this? How do I go about to troubleshoot it?

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• Windows 7 has trouble installing software with Visual C++ 2005 & 2008

  - by John Fitzgerald

  I have been reinstalling Windows 7 over and over again on an ASUS P5lD2 2Gb Ram 3Ghz P4 because it ultimately loses the contents of "Turn Windows Features On or Off" after I install software like Autocad 2010 & Microsoft Office 2007. I get install errors like 1935 and 1704 on the way tried different fixes at different times (install software in different order to try and isolate problem too). Ultimately I force the software to install after much buggering and end up losing the contents of "TWFOOO" Should I be installing some older items like .net framework 1.1, 2.0 and Visual Studio items like vcredist_x86.exe? getting a bit lost because of compounded problems...

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• How Do I Change the Windows7 LAN Proxy Config from the Command Line

  - by david.barkhuizen

  In Windows7, Is it possible to define/change the proxy config from the command line ? So, using the gui, I would go: Start Control Panel Network and Internet Internet Options Connections LAN Settings and then - enable/disable the proxy - define IP:port of proxy server But I would like to rather do this from the command line (so that I can run the command from a batch-file with a shortcut key - enabling me to switch proxy configs using a short-cut, rather than having to wade through the MS wizard). I've looked at using netsh.exe to change the settings for WinHTTP, but this seems to be thr wrong thing to do, as the WinHTTP setting do not appear to be related to the LAN settings. Much appreciated folks.

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• Why do Windows 7 & 8 have different default behaviour when trying to modify contents of protected folder

  - by Ben

  Here's the situation: I have a Windows 7 PC and a Windows 8 PC and I'm logged in as the same domain user on both machines. My domain user is in the local Administrator group on both. When I run cmd.exe on each machine and then attempt to do this (also on both machines) mkdir "c:\Program Files\cheese" the Windows 8 PC gives an "Access Denied" error, while it works fine on the Windows 7 PC. I understand that C:\Program Files is a protected folder and I'm not interested in a debate on the morals of writing to such a folder directly. But I am interested in understanding what exactly has changed in Windows 8 to cause this. I don't seem to be able to find anything that acknowledges or explains this change in behaviour in Windows 8.

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• Stop jucheck from running

  - by Ken

  I've installed Java on Windows Vista, and every day I get a Vista security warning asking me if I want to run "jucheck". Apparently this is the Java automatic updater. Well, I don't want it to run on its own, ever. I cancel it, and quit it. I right-click on the taskbar and unclick "Check for Updates Automatically", and then click "Never Check", and "Apply". And yet, it never remembers this setting. If I come back to the "Java Control Panel" right after clicking "OK", the very same box is checked again, all on its own. Is there some way to kill jucheck once and for all? If I simply delete jucheck.exe, will Java (other than the automatic check) still work, and will manual updates still work, and will it stop even trying to update every morning?

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• RoboCopy Log Files missing whitespace?

  - by TwystNeko

  So I'm working on a script to use RoboCopy to copy a bunch of files, and log what it's copied. It works reasonably well, except for the logfiles. They tend to look like this: C:\Users\Tech\Documents\desktop.initechscan1.jpgtechscan2.jpgtechscan3.jpgtechscan4.jpgtechscan5.jpgwsus.jpgwsus2.jpgC:\Users\Tech\Documents\My Music\C:\Users\Tech\Documents\My Pictures\C:\Users\Tech\Documents\My Videos\C:\Users\Tech\Documents\My Digital Editions\ As you can see, the log seems to be missing all whitespace and separators between entries. Is there something I can do to fix this? It's kind of frustrating. The commandline I'm using is this: C:\Users\Tech\Desktop>Robocopy.exe C:\Users\Tech\Documents c:\Temp /e /l /b /xj /xf ntuser.* desktop.ini *.lnk /np /njh /log:migratedfiles.txt /v I have the /l in there since I'm debugging, and it's the easiest way to keep from copying everything a million times.

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• ssh crashes connecting using host names on windows

  - by AliGibbs

  On a new install of Windows Server 2008, I attempting to use ssh to connect to another host. I have installed putty/openssh. This works without a problem when trying a command such as: ssh 192.168.0.2 However, this will crash when trying something like: ssh testserver with the error as follows in the windows event viewer: Faulting application ssh.exe, version 0.0.0.0, time stamp 0x40843497, faulting module kernel32.dll, version 6.0.6001.18000, time stamp 0x4791a76d, exception code 0xc0000005, fault offset 0x0004bbb8, process id 0xe94, application start time 0x01cb873195e795d5. Any suggestions? thanks in advance

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• BITS http download job fails to connect for owner Local SYSTEM account

  - by MikeT

  A service I have written that uses BITS (Background Intelligent Transfer Service) to auto update itself is having a problem on some machines (Windows 7 so far). I have been investigating and have discovered that some of the jobs that my service adds to the bits queue are failing immediately with the error code 0x80072efd (a connection with this server could not be established). The is not problem with connecting to the server for the download as it works fine on the same machine using IE (or any other web browser) and other clients can connect and update from the same server. I tried using the BITSADMIN.exe tool to add the jobs manually and they worked ok. I then changed the account my service was running under to the network service account so the bits jobs would be created with a different owner and the jobs completed successfully. My question is I don't want to run my service as this account as it wont have the required local permissions, so how to I change the permissions of the local system user to allow it to download from the HTTP source, I'm not aware of any way of this being restricted for this account but it obviously is.

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• reg delete gives me "access is denied" but regedit delete is ok

  - by Radek

  I need to delete a key from a command line. So I wanted to use reg delete "the key to be deleted" /f but I get ERROR: access is denied. From the same login session (the same user) I am able to delete the key without any troubles from regedit.exe that is not run as administrator. I cannot use runas command to execute reg that I believe would be to solution because in fact I want to use reg to delete registry entry for administrator profile so runas works again. More info in my other question Windows7 corrupted profile - prevention exists?

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• Blackberry product.dll is missing error

  - by JosephStyons

  I have a new Blackberry 9630. I downloaded this software for it. When I click on the newly installed "Desktop Manager", I get this error: --------------------------- DesktopMgr.exe - System Error --------------------------- The program can't start because product.dll is missing from your computer. Try reinstalling the program to fix this problem. --------------------------- OK --------------------------- If I manually search for that file across my entire c:\ drive, it is not there. I am using Windows 7. What can I do to fix this problem?

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• Setting affinity on windows server 2003

  - by Samuel

  I have a program that by default only runs on one CPU. I have tried using the start /affinity x notepad.exe batch command but i can't get it to run my program. it changes the title of the command line window but doesn't execute the program. this start command does work for notepad so it might just be a problem with the software. I have set the affinity manually via task manager so i know it works. I am not the programmer of this software so changing that is not an option.

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• Windows 8, NVIDIA graphics recognition fails

  - by Roy Grubb

  I just installed Windows 8 Pro OEM 64-bit (clean install) and it won't properly recognize my graphics adapter. When I installed Win8, it automatically installed the BasicDisplay.sys driver dated 6/21/2006. 6.2.9200.16384 (win8_rtm.120725-1247). Hardware - Mobo:MSi G41M-P33 Combo CPU:Intel CoreDuo 6600 Graphics:NVIDIA GeForce 9400GT *OS* - Windows 8 Pro 64-bit OEM The graphics adapter worked fine in Windows XP. The PC is a generic box, bought locally and its mobo failed recently, so I replaced it with the G41M. Microsoft wouldn't let me re-activate Windows XP with a different mobo, so I installed Win8, which appears to work except as described next. Win8 only partially recognizes the graphics adapter and won't allow NVIDIA latest driver installer to see that it's an NVIDIA card. As a result, OpenGL doesn't work, and this is needed by the software I most use. Other than that the graphics look OK. When I say 'partially recognizes', I mean that via the Control Panel, I can see that the adapter is described as NVIDIA, but the driver remains stuck at Microsoft Basic Display Adapter no matter what I try, including "Update driver..." in adapter properties. Display Screen Resolution Advanced Settings Adapter shows: Adapter Type: Microsoft Basic Display Adapter Chip Type: NVIDIA DAC Type: NVIDIA Corporation Bios Information: G27 Board - p381n17 Don't know what this means ... no mention of 9400GT Total Available Graphics Memory: 256 MB Dedicated Video Memory: 0 MB In fact the adapter has 512MB on-board video memory. System Video Memory: 0 MB Shared System Memory: 256 MB And Control Panel Device Manager Display adapters just shows Microsoft Basic Display Adapter. No other graphics adapter, and no unknown device or yellow question mark. What I have tried so far: 1. Cleared CMOS and reset. Updated BIOS and all mobo drivers as follows: 1st I used Driver Reviver to see if any driver updates were required. It found some but I didn't use that to get the drivers. Then I switched to MSi's own mobo driver utility Live Update 5. This also showed the board needed to update several so I used it to fetch the new drivers. After that it showed that everything was up to date and I checked with Driver Reviver again, which also reported no drivers now needed updating. Rebooted. Went to the NVIDIA site to get the latest graphics adapter driver. Their auto-detect "Option 2: Automatically find drivers for my NVIDIA products" said "The NVIDIA Smart Scan was unable to evaluate your system hardware. Please use Option 1 to manually find drivers for your NVIDIA products." So I downloaded 310.70-desktop-win8-win7-winvista-64bit-international-whql.exe, which lists 9400 GT under supported products, but when I run it, it says: "NVIDIA Installer cannot continue This graphics driver could not find compatible graphics hardware." Connected the display to the on-board Intel graphics (G41 Intel Express), removed the NVIDIA card and rebooted, changed to internal graphics in CMOS. Again it installs the MS Basic Display Adapter, and can't properly run my s/w that needs OpenGL. It runs on other machines with Intel Express graphics (WinXP and 7) Shut down and pulled out the power cord. Held start button to discharge all capacitors. Removed and re-inserted NVIDIA adapter in PCI-E slot and made sure properly seated. Connected the monitor to the card, screwed plug to socket. Reconnected power cord. Started and checked in BIOS that Primary Graphics Adapter was set to PCI-E. Started Windows. Uninstalled MS Basic Display Adapter in Device Manager. Screen blanks briefly, reappears. No Graphics adapter entry was then visible in Device Manager. Restarted PC. MS Basic Display Adapter Visible again in Device Manager. Clicked in Device Manager View Show hidden devices. No other graphics adapter appears, no unknown devices. Rebooted. Tried Scan for Hardware changes. None detected. Tried right-click on MS Basic Display Adapter Properties Driver Update Driver... Search automatically. It replied that it had determined driver was up to date. I checked that there were no graphic driver-related entries in Programs and Features that I could delete (none). Searched for any other drivers with nvidia in their name and deleted them, just keeping the 306.97 installer exe file. Did a Windows Update. Ran GPU-Z which shows (main items): Microsoft Basic Display Adapter GPU G72 BIOS 5.72.22.76.88 Device ID 10DE - 01D5 DDR2 Bus Width 32 Bit Memory size 64MB Driver Version nvlddmkm 6.2.9200.16384 (ForceWare 0.00) / Win8 64 NVIDIA SLI Unknown in the drop-down at the foot, "Microsoft Basic Display Adapter" is the only option If I swap hard disks in that machine to one with a Ubuntu 10.4 installation (originally installed on the same PC), lspci shows "VGA compatible controller as NVIDIA Corporation Device 01d5 (rev a1) (prog-if 00 [VGA controller])" and "kernel driver in use: nvidia" I'm out of ideas for new things to try and would be really grateful of suggestions. Thanks!

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• How to access Windows Registry from DOS

  - by SEARAS

  How to access Windows Registry from DOS? I need to access registry from DOS, while I boot from DOS bootable disk. I've searched all the internet, and found only Offline NT Password and Registry Editor, which can not be used in DOS, as I understand. Also I've found RegView (from many mirrors), which isn't working too (I've tried many instructions). Is there any easy-in-usage tool, like reg.exe, which is able to load registry hives, so that I can change registry values?? Or any working instructions ?? Note: I already have a bootable drive, which can read/write to NTFS drives. Thanks in advance!

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• How to forbid programs from accessing a folder

  - by prashanth

  I use firefox as my default browser. IE and chrome are used as secondary browsers. Apart from these, i need to have a alternate browser. I tried opera, but when installing it, opera automatically imported all my bookmarks and other profile data from firefox folder. I really had a hard time safely deleting these files that opera made a copy, without harming the original files which firefox uses. I don't want this to happen. Here's the situation: Now, i want to install other browser or re install opera. How do i make the firefox profile folder to be accessed only by firefox.exe and me(the administrator)? Can this be done via security tab under folder properties?

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• How do I re-activate Windows 7 after Windows has decided it is no longer genuine after an update?

  - by Joe Corkery

  Windows just recently decided that it was no longer genuine and it keeps telling me that I need to re-activate. However, the dialog that pops up asking me if I want to make it genuine seems to crash or give a fatal error: 0xD000006. I've looked in Properties page for My Computer in the Windows Activation section and it simply says: Status Not Available Product ID Not Available And there is no option to activate. I'd prefer to not have to reinstall Windows 7, so any leads would be greatly appreciated. I've tried re-activating using slui.exe as suggested in the answers below, but when I do that I get the following error dialog. I'm not quite sure what to do now and the thought of being on hold with Microsoft is not terribly appealing to me. Thanks.

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• Windows script to copy some text to the clipboard ?

  - by Sebastien

  I am using an application that requires several attempts to log in (because of overloaded servers). This app has no "remember my password" feature. Therefore, I would like to make a script (preferably a .bat script), that would first copy my password into the clipboard -so that I don't have to retype my password on every log on attempt- , then launch the application (easy part) Is this possible with a MS-DOS command ? Do I need a little exe or another script language ? I'm obviously looking for the quickest solution to implement. Thanks in advance for your ideas

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• How likely can my data be recovered after Windows CHKDSK performed on a degraded RAID 5 array?

  - by chrisling106

  Hello there, We have a RAID 5 setup with 3 SATA disks, #2 went down as reported on the pre-POST screen. Unfortunately, for some reason out of my control, the system was rebooted with a degraded RAID :-O Windows XP (64-bit) loaded, CHKDSK ran automatically and done its recovery! From that point onwards, the following error prompts every time even in Safe Mode: lsass.exe - The endpoint format is invalid I took those 3 disks to the data recovery expert and need to wait at least 2-4 days for results. There are 2 VMs on multiple files stored in this RAID 5 array, and there's no backup! Sorry, I just inherited the system from an ex-staff who has left the company 2 months before I joined. How likely the data can be recovered?

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• Windows 7 Taskbar disappears overnight

  - by eidylon

  Hello all, I've got this problem that started happening recently. Overnight, something is happening that makes my taskbar disappear on my laptop. The Start orb is still there, and if I click it, it pops up the start menu, but the whole rest of the taskbar, including the background behind the start orb, is just completely vanished: tray icons, running programs, clock, everything. I tried killing explorer.exe and restarting it, but it doesn't restart. And after killing it, Task Manager won't let me start ANY programs. It gives no errors, just ... doesn't run them. Anyone else see this or know what it might be? I'm running Windows 7 RC on an IBM ThinkPad R51 with 2GB ram.

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• Windows 8 Activation - Product ID: Not available

  - by Guy Thomas

  The situation: I downloaded Windows 8 RTM from MSDN (I have a subscription). Naturally, I downloaded the product key as well. Windows 8 installed like a dream: lightning fast with no problems. I accepted the product key at the beginning of the install. Next, I thought I would download Updates, but they failed, so I checked the system's activation in Control Panel System. Problem: It returned "Product ID: Not available." There's nothing under "Windows activation" that I can click on, no blue links. I had a 'Chat' with MSDN, who introduced me to SLUI.exe. On Windows 8 it did nothing. (On Windows 7 it is supposed to bring up the Activation Menu). I phoned the Microsoft Activation number, they told me to contact MSDN. MSDN left the 'chat' by telling me to contact Microsoft! Hmm... I wonder if anyone at SuperUser can help?

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• Is there a way to do a Windows 7 repair install when you are unable to start/boot Windows 7?

  - by irrational John

  My understanding is that the only way to perform a "repair install" in Windows 7 is to run the install setup.exe within the Windows 7 installation you want to repair. This seems a little brain dead to me since usually the reason I wanted to perform the repair install was because the existing installation was so broken that I could no longer boot and use it. It seems Microsoft is saying my only option in that case is to do a clean install and then reinstall all my apps. So I'm wondering if anyone knows of a way to perform a Windows 7 repair install ... one that preserves your existing OS settings and application installs ... on a Windows 7 partition that cannot be booted.

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• Installing Office 2010 through group policy without an msi

  - by Ri Caragol

  I have been breaking my head for several days now trying to install Microsoft office 2010 through group policy. Unfortunately Microsoft decided it would be fun to release office without an MSI and so I either Need to create an msi for it or Need to install it through a logon script that would run the setup.exe from a network location. Any advise would be greatlly appreciated. I tried to create a script but even though I double click it and it runs properly, it does not seem to kick in when users log in or when the machine is turned on. Also is there an easy way to create an msi?

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• Options for remote desktop software for helping remote users?

  - by Nick G

  I need an easy way to jump on someone elses machine to help them solve a problem. It needs to be really easy for them to install (preferably doesn't actually require an "install" but just running an exe?). It must punch through any firewalls automatically using a relay server or P2P (so Remote Desktop itself is no use to me). I've found commercial products like MeetMeNow but they're really expensive. I want something that you can either buy a cheap pack of sessions or minutes, or preferably something free. I'm not in the business of commerical support and would only use it once every couple of months perhaps.

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• Can't pipe or redirect cygwin grep output

  - by Thomas

  How do I get grep to work properly in a regular cmd.exe? > grep -o 'ProductVersion\".*\".*\"' foo.txt | grep -o '[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+' foo.txt:ProductVersion" Value="59.59.140.59" grep: |: No such file or directory grep: grep: No such file or directory grep: [0-9]+\.[0-9]+\.[0-9]+\.[0-9]+: No such file or directory and > grep -o 'ProductVersion\".*\".*\"' foo.txt >> blah.txt foo.txt:ProductVersion" Value="59.59.140.59" grep: >>: No such file or directory grep: blah.txt: No such file or directory

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• No command window.

  - by Segref

  Using 7 build 7600. Wen I try to open a command window, I just get returned to my previous folder/desktop. If I try to open an extended window I get to the UAC, answer yes and again am returned. A check in Sys info reveals the command prompt is running but I can't see the window. I can have multiple instances of cmd.exe running but still no window. My video adapter is GeForce 7600 and I have no other known problems at this time. Thanks in advance.

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