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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Time Tracking on an Agile Team

  - by Stephen.Walther

  What’s the best way to handle time-tracking on an Agile team? Your gut reaction to this question might be to resist any type of time-tracking at all. After all, one of the principles of the Agile Manifesto is “Individuals and interactions over processes and tools”.  Forcing the developers on your team to track the amount of time that they devote to completing stories or tasks might seem like useless bureaucratic red tape: an impediment to getting real work done. I completely understand this reaction. I’ve been required to use time-tracking software in the past to account for each hour of my workday. It made me feel like Fred Flintstone punching in at the quarry mine and not like a professional. Why You Really Do Need Time-Tracking There are, however, legitimate reasons to track time spent on stories even when you are a member of an Agile team.  First, if you are working with an outside client, you might need to track the number of hours spent on different stories for the purposes of billing. There might be no way to avoid time-tracking if you want to get paid. Second, the Product Owner needs to know when the work on a story has gone over the original time estimated for the story. The Product Owner is concerned with Return On Investment. If the team has gone massively overtime on a story, then the Product Owner has a legitimate reason to halt work on the story and reconsider the story’s business value. Finally, you might want to track how much time your team spends on different types of stories or tasks. For example, if your team is spending 75% of their time doing testing then you might need to bring in more testers. Or, if 10% of your team’s time is expended performing a software build at the end of each iteration then it is time to consider better ways of automating the build process. Time-Tracking in SonicAgile For these reasons, we added time-tracking as a feature to SonicAgile which is our free Agile Project Management tool. We were heavily influenced by Jeff Sutherland (one of the founders of Scrum) in the way that we implemented time-tracking (see his article http://scrum.jeffsutherland.com/2007/03/time-tracking-is-anti-scrum-what-do-you.html). In SonicAgile, time-tracking is disabled by default. If you want to use this feature then the project owner must enable time-tracking in Project Settings. You can choose to estimate using either days or hours. If you are estimating at the level of stories then it makes more sense to choose days. Otherwise, if you are estimating at the level of tasks then it makes more sense to use hours. After you enable time-tracking then you can assign three estimates to a story: Original Estimate – This is the estimate that you enter when you first create a story. You don’t change this estimate. Time Spent – This is the amount of time that you have already devoted to the story. You update the time spent on each story during your daily standup meeting. Time Left – This is the amount of time remaining to complete the story. Again, you update the time left during your daily standup meeting. So when you first create a story, you enter an original estimate that becomes the time left. During each daily standup meeting, you update the time spent and time left for each story on the Kanban. If you had perfect predicative power, then the original estimate would always be the same as the sum of the time spent and the time left. For example, if you predict that a story will take 5 days to complete then on day 3, the story should have 3 days spent and 2 days left. Unfortunately, never in the history of mankind has anyone accurately predicted the exact amount of time that it takes to complete a story. For this reason, SonicAgile does not update the time spent and time left automatically. Each day, during the daily standup, your team should update the time spent and time left for each story. For example, the following table shows the history of the time estimates for a story that was originally estimated to take 3 days but, eventually, takes 5 days to complete: Day Original Estimate Time Spent Time Left Day 1 3 days 0 days 3 days Day 2 3 days 1 day 2 days Day 3 3 days 2 days 2 days Day 4 3 days 3 days 2 days Day 5 3 days 4 days 0 days In the table above, everything goes as predicted until you reach day 3. On day 3, the team realizes that the work will require an additional two days. The situation does not improve on day 4. All of the sudden, on day 5, all of the remaining work gets done. Real work often follows this pattern. There are long periods when nothing gets done punctuated by occasional and unpredictable bursts of progress. We designed SonicAgile to make it as easy as possible to track the time spent and time left on a story. Detecting when a Story Goes Over the Original Estimate Sometimes, stories take much longer than originally estimated. There’s a surprise. For example, you discover that a new software component is incompatible with existing software components. Or, you discover that you have to go through a month-long certification process to finish a story. In those cases, the Product Owner has a legitimate reason to halt work on a story and re-evaluate the business value of the story. For example, the Product Owner discovers that a story will require weeks to implement instead of days, then the story might not be worth the expense. SonicAgile displays a warning on both the Backlog and the Kanban when the time spent on a story goes over the original estimate. An icon of a clock is displayed. Time-Tracking and Tasks Another optional feature of SonicAgile is tasks. If you enable Tasks in Project Settings then you can break stories into one or more tasks. You can perform time-tracking at the level of a story or at the level of a task. If you don’t break a story into tasks then you can enter the time left and time spent for the story. As soon as you break a story into tasks, then you can no longer enter the time left and time spent at the level of the story. Instead, the time left and time spent for a story is rolled up from its tasks. On the Kanban, you can see how the time left and time spent for each task gets rolled up into each story. The progress bar for the story is rolled up from the progress bars for each task. The original estimate is never rolled up – even when you break a story into tasks. A story’s original estimate is entered separately from the original estimates of each of the story’s tasks. Summary Not every Agile team can avoid time-tracking. You might be forced to track time to get paid, to detect when you are spending too much time on a particular story, or to track the amount of time that you are devoting to different types of tasks. We designed time-tracking in SonicAgile to require the least amount of work to track the information that you need. Time-tracking is an optional feature. If you enable time-tracking then you can track the original estimate, time left, and time spent for each story and task. You can use time-tracking with SonicAgile for free. Register at http://SonicAgile.com.

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• The APEX of Business Value...or...the Business Value of APEX? Oracle Cloud Takes Oracle APEX to New Heights!

  - by Gene Eun

  The attraction of Oracle Application Express (APEX) has increased tremendously with the recent launch of the Oracle Cloud. APEX already supported departmental development and deployment of business applications with minimal involvement from the IT department. Positioned as the ideal replacement for MS Access, APEX probably has managed better to capture the eye of developers and was used for enterprise application development at least as much as for the kind of tactical applications that Oracle strategically positioned it for. With APEX as PaaS from the Oracle Cloud, a leap is made to a much higher level of business value. Now the IT department is not even needed to make infrastructure available with a database running  on it. All the business needs is a credit card. And the business application that is developed, managed and used from the cloud through a standard browser can now just as easily be accessed by users from around the world as by users from the business department itself. As a bonus – the development of the APEX application is also done in the cloud – with no special demands on the location or the enterprise access privileges of the developers. To sum it up: APEX from Oracle Cloud Database Service get the development environment up and running in minutes no involvement from the internal IT department required (not for infrastructure, platform, or development) superior availability and scalability is offered by Oracle users from anywhere in the world can be invited to access the application developers from anywhere in the world can participate in creating and maintaining the application In addition: because the Oracle Cloud platform is the same as the on-premise platform, you can still decide to move the APEX application between the cloud and the local environment – and back again. The REST-ful services that are available through APEX allow programmatic interaction with the database under the APEX application. That means that this database can be synchronized with on premise databases or data stores in (other) clouds. Through the Oracle Cloud Messaging Service, the APEX application can easily enter into asynchronous conversations with other APEX applications, Fusion Middleware applications (ADF, SOA, BPM) and any other type of REST-enabled application. In my opinion, now, for the first time perhaps, APEX offers the attraction to the business that has been suggested before: because of the cloud, all the business needs is  a credit card (a budget of $175 per month), an internet-connection and a browser. Not like before, with a PC hidden under a desk or a database running somewhere in the data center. No matter how unattended: equipment is needed, power is consumed, the database needs to be kept running and if Oracle Database XE does not suffice, software licenses are required as well. And this set up always has a security challenge associated with it. The cloud fee for the Oracle Cloud Database Service includes infrastructure, power, licenses, availability, platform upgrades, a collection of reusable application components and the development and runtime environments containing the APEX platform. Of course this not only means that business departments can move quickly without having to convince their IT colleagues to move along – it also means that small organizations that do not even have IT colleagues can do the same. Getting tailored applications or applications up and running to get in touch with users and customers all over the world is now within easy reach for small outfits – without any investment. My misunderstanding For a long time, I was under the impression that the essence of APEX was that the business could create applications themselves – meaning that business ‘people’ would actually go into APEX to create the application. To me APEX was too much of a developers’ tool to see that happen – apart from the odd business analyst who missed his or her calling as an IT developer. Having looked at various other cloud based development offerings – including Force.com, Mendix, WaveMaker, WorkXpress, OrangeScape, Caspio and Cordys- I have come to realize my mistake. All these platforms are positioned for 'the business' but require a fair amount of coding and technical expertise. However, they make the business happy nevertheless, because they allow the  business to completely circumvent the IT department. That is the essence. Not having to go through the red tape, not having to wait for IT staff who (justifiably) need weeks or months to provide an environment, not having to deal with administrators (again, justifiably) refusing to take on that 'strange environment'. Being able to think of an initiative and turn into action right away. The business does not have to build the application - it can easily hire some external developers or even that nerdy boy next door. They can get started, get an application up and running and invite users in – especially external users such as customers. They will worry later about upgrades and life cycle management and integration. To get applications up and running quickly and start turning ideas into action and results rightaway. That is the key selling point for all these cloud offerings, including APEX from the Cloud. And it is a compelling story. For APEX probably even more so than for the others. While I consider APEX a somewhat proprietary framework compared with ‘regular’ Java/JEE web development (or even .NET and PHP  development), it is still far more open than most cloud environments. APEX is SQL and PL/SQL based – nothing special about those languages – and can run just as easily on site as in the cloud. It has been around since 2004 (that is not including several predecessors that fed straight into APEX) so it can be considered pretty mature. Oracle as a company seems pretty stable – so investments in its technology are bound to last for some time to come. By the way: neither APEX nor the other Cloud DevaaS offerings are targeted at creating applications with enormous life times. They fit into a trend of agile development and rapid life cycle management, with fairly light weight user interfaces that quickly adapt to taste, technology trends and functional requirements and that are easily replaced. APEX and ADF – a match made in heaven?! (or at least in the sky) Note that using APEX only for cloud based database with REST-ful Services is also a perfectly viable scenario: any UI – mobile or browser based – capable of consuming REST-ful services can be created against such a business tier. Creating an ADF Mobile application for example that runs aginst REST-ful services is a best practice for mobile development. Such REST-ful services can be consumed from any service provider – including the Cloud based APEX powered REST-ful services running against the Oracle Cloud Database Service! The ADF Mobile architecture overview can easily be morphed to fit the APEX services in – allowing for a cloud based mobile app: Want to learn more about Oracle Database Cloud Service or Oracle Cloud, just visit cloud.oracle.com  or oracle.com/cloud. Repost of a blog entry by Rick Greenwald, Director of Product Management, Oracle Database Cloud Service.

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• Prioritizing Product Features

  - by Robert May

  A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. Conclusion By having a good grasp on the strategy of the company, your Agile teams can be much more effective.  Each and every story the team is implementing will roll up into features that matter to the company and provide ROI to them.  The steps outlined in this post should be repeated on a regular basis.  I recommend reviewing them at least once per quarter to make sure that the vision hasn’t shifted and that the teams are still working on what matters most to the company. Technorati Tags: Agile,Product Owner,ROI

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• How to create a simple adf dashboard application with EJB 3.0

  - by Rodrigues, Raphael

  In this month's Oracle Magazine, Frank Nimphius wrote a very good article about an Oracle ADF Faces dashboard application to support persistent user personalization. You can read this entire article clicking here. The idea in this article is to extend the dashboard application. My idea here is to create a similar dashboard application, but instead ADF BC model layer, I'm intending to use EJB3.0. There are just a one small trick here and I'll show you. I'm using the HR usual oracle schema. The steps are: 1. Create a ADF Fusion Application with EJB as a layer model 2. Generate the entities from table (I'm using Department and Employees only) 3. Create a new Session Bean. I called it: HRSessionEJB 4. Create a new method like that: public List getAllDepartmentsHavingEmployees(){ JpaEntityManager jpaEntityManager = (JpaEntityManager)em.getDelegate(); Query query = jpaEntityManager.createNamedQuery("Departments.allDepartmentsHavingEmployees"); JavaBeanResult.setQueryResultClass(query, AggregatedDepartment.class); return query.getResultList(); } 5. In the Departments entity, create a new native query annotation: @Entity @NamedQueries( { @NamedQuery(name = "Departments.findAll", query = "select o from Departments o") }) @NamedNativeQueries({ @NamedNativeQuery(name="Departments.allDepartmentsHavingEmployees", query = "select e.department_id, d.department_name , sum(e.salary), avg(e.salary) , max(e.salary), min(e.salary) from departments d , employees e where d.department_id = e.department_id group by e.department_id, d.department_name")}) public class Departments implements Serializable {...} 6. Create a new POJO called AggregatedDepartment: package oramag.sample.dashboard.model; import java.io.Serializable; import java.math.BigDecimal; public class AggregatedDepartment implements Serializable{ @SuppressWarnings("compatibility:5167698678781240729") private static final long serialVersionUID = 1L; private BigDecimal departmentId; private String departmentName; private BigDecimal sum; private BigDecimal avg; private BigDecimal max; private BigDecimal min; public AggregatedDepartment() { super(); } public AggregatedDepartment(BigDecimal departmentId, String departmentName, BigDecimal sum, BigDecimal avg, BigDecimal max, BigDecimal min) { super(); this.departmentId = departmentId; this.departmentName = departmentName; this.sum = sum; this.avg = avg; this.max = max; this.min = min; } public void setDepartmentId(BigDecimal departmentId) { this.departmentId = departmentId; } public BigDecimal getDepartmentId() { return departmentId; } public void setDepartmentName(String departmentName) { this.departmentName = departmentName; } public String getDepartmentName() { return departmentName; } public void setSum(BigDecimal sum) { this.sum = sum; } public BigDecimal getSum() { return sum; } public void setAvg(BigDecimal avg) { this.avg = avg; } public BigDecimal getAvg() { return avg; } public void setMax(BigDecimal max) { this.max = max; } public BigDecimal getMax() { return max; } public void setMin(BigDecimal min) { this.min = min; } public BigDecimal getMin() { return min; } } 7. Create the util java class called JavaBeanResult. The function of this class is to configure a native SQL query to return POJOs in a single line of code using the utility class. Credits: http://onpersistence.blogspot.com.br/2010/07/eclipselink-jpa-native-constructor.html package oramag.sample.dashboard.model.util; /******************************************************************************* * Copyright (c) 2010 Oracle. All rights reserved. * This program and the accompanying materials are made available under the * terms of the Eclipse Public License v1.0 and Eclipse Distribution License v. 1.0 * which accompanies this distribution. * The Eclipse Public License is available at http://www.eclipse.org/legal/epl-v10.html * and the Eclipse Distribution License is available at * http://www.eclipse.org/org/documents/edl-v10.php. * * @author shsmith ******************************************************************************/ import java.lang.reflect.Constructor; import java.lang.reflect.InvocationTargetException; import java.util.ArrayList; import java.util.List; import javax.persistence.Query; import org.eclipse.persistence.exceptions.ConversionException; import org.eclipse.persistence.internal.helper.ConversionManager; import org.eclipse.persistence.internal.sessions.AbstractRecord; import org.eclipse.persistence.internal.sessions.AbstractSession; import org.eclipse.persistence.jpa.JpaHelper; import org.eclipse.persistence.queries.DatabaseQuery; import org.eclipse.persistence.queries.QueryRedirector; import org.eclipse.persistence.sessions.Record; import org.eclipse.persistence.sessions.Session; /*** * This class is a simple query redirector that intercepts the result of a * native query and builds an instance of the specified JavaBean class from each * result row. The order of the selected columns musts match the JavaBean class * constructor arguments order. * * To configure a JavaBeanResult on a native SQL query use: * JavaBeanResult.setQueryResultClass(query, SomeBeanClass.class); * where query is either a JPA SQL Query or native EclipseLink DatabaseQuery. * * @author shsmith * */ public final class JavaBeanResult implements QueryRedirector { private static final long serialVersionUID = 3025874987115503731L; protected Class resultClass; public static void setQueryResultClass(Query query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); DatabaseQuery databaseQuery = JpaHelper.getDatabaseQuery(query); databaseQuery.setRedirector(javaBeanResult); } public static void setQueryResultClass(DatabaseQuery query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); query.setRedirector(javaBeanResult); } protected JavaBeanResult(Class resultClass) { this.resultClass = resultClass; } @SuppressWarnings("unchecked") public Object invokeQuery(DatabaseQuery query, Record arguments, Session session) { List results = new ArrayList(); try { Constructor[] constructors = resultClass.getDeclaredConstructors(); Constructor javaBeanClassConstructor = null; // (Constructor) resultClass.getDeclaredConstructors()[0]; Class[] constructorParameterTypes = null; // javaBeanClassConstructor.getParameterTypes(); List rows = (List) query.execute( (AbstractSession) session, (AbstractRecord) arguments); for (Object[] columns : rows) { boolean found = false; for (Constructor constructor : constructors) { javaBeanClassConstructor = constructor; constructorParameterTypes = javaBeanClassConstructor.getParameterTypes(); if (columns.length == constructorParameterTypes.length) { found = true; break; } // if (columns.length != constructorParameterTypes.length) { // throw new ColumnParameterNumberMismatchException( // resultClass); // } } if (!found) throw new ColumnParameterNumberMismatchException( resultClass); Object[] constructorArgs = new Object[constructorParameterTypes.length]; for (int j = 0; j < columns.length; j++) { Object columnValue = columns[j]; Class parameterType = constructorParameterTypes[j]; // convert the column value to the correct type--if possible constructorArgs[j] = ConversionManager.getDefaultManager() .convertObject(columnValue, parameterType); } results.add(javaBeanClassConstructor.newInstance(constructorArgs)); } } catch (ConversionException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalArgumentException e) { throw new ColumnParameterMismatchException(e); } catch (InstantiationException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalAccessException e) { throw new ColumnParameterMismatchException(e); } catch (InvocationTargetException e) { throw new ColumnParameterMismatchException(e); } return results; } public final class ColumnParameterMismatchException extends RuntimeException { private static final long serialVersionUID = 4752000720859502868L; public ColumnParameterMismatchException(Throwable t) { super( "Exception while processing query results-ensure column order matches constructor parameter order", t); } } public final class ColumnParameterNumberMismatchException extends RuntimeException { private static final long serialVersionUID = 1776794744797667755L; public ColumnParameterNumberMismatchException(Class clazz) { super( "Number of selected columns does not match number of constructor arguments for: " + clazz.getName()); } } } 8. Create the DataControl and a jsf or jspx page 9. Drag allDepartmentsHavingEmployees from DataControl and drop in your page 10. Choose Graph > Type: Bar (Normal) > any layout 11. In the wizard screen, Bars label, adds: sum, avg, max, min. In the X Axis label, adds: departmentName, and click in OK button 12. Run the page, the result is showed below: You can download the workspace here . It was using the latest jdeveloper version 11.1.2.2.

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• CodePlex Daily Summary for Sunday, May 09, 2010

  CodePlex Daily Summary for Sunday, May 09, 2010New ProjectsArtificial Spy: ASPX, C#, XML, This is big project for creation application for: People Search. People connection. Background check. Crime Prevention. Socia...Chef Framework: CHEF: CSS, HTML, Events, & Functions. Is a collection of libraries to help build concerns separated websites.Crabit Full File Manger: File manager SystemEPiMVC - EPiServer CMS with ASP.NET MVC: A framework for using EPiServer CMS with ASP.NET MVC.Fimyid IX: all My projects In ONE!Hosting Folder Sizes: When you run a hosting environment with the ability to upload files, and you're charging per gigabyte per month, you need quick statistics about di...Let's Up: A tool that breaks you every 50 minutes to protect your health.MediaXenter: MediaXenterMSClub BY: Microsoft community web-site projectOrbisArca: Windows Mobile gameSpatial Gateway: A common and standardized way of accessing spatial data stored in different datastores. This also includes functionality for replication across dif...Squiggle - A Free open source Lan Messenger: Squiggle is a free lan messenger that does not require a server. Just download and run it and you're ready to talk to everyone on your lan. Squi...Video Downloader: Video Downloader makes it easier for developers to generate download links for videos from You-Tube. You'll no longer have to search through source...ViewModelSupport: This is not an MVVM framework. It is just the base class I use to reduce the friction when writing ViewModels. Making it public to share my ideas.WPF CCTV Surveillance Control with IP Cameras.: Integracion de Video IP en WPF. IP Camera. WPF dinamic Control and Events in Video System. Surveillance system. CCTV system. .NetNew Releases.NET Extensions - Extension Methods Library: Release 2010.07: Added some extension methods for ICollection<T> and IList<T> for demonstrating the differences between both interfaces: - ICollection<T>.AddRangeU...bitly.net: bitly.dll: This is a .net DLL that works with the on-line URL shortening service bit.ly Compiled using .net 4.0 but the source code should run with version 2 ...Crabit Full File Manger: Crabit V1.0: Firts file manager system previewCSharp Intellisense: V1.9: this is a major release that was focus on bug fix, tooltip support and styling.Fimyid IX: fimyid ix 1.0: New Liscence!Gherkin editor: Beta: Added support for i18n (all languages supported by Gherkin/Cucumber are suported). Removed auto-completion of statements like As a user and followi...Grunty OS: GruntyOSAlphaSC: Grunty os sourceHKGolden Express: HKGoldenExpress (Build 201005081830): New features: Users can post new message or reply to a message. Special thanks for help from members 劉佳偉 (ID: 179892) and Maize. (ID: 142974). Bu...iLove SharePoint: Lookup Field with Picker 2010: Just forget the fuc**** dropdowns! Requirements: SharePoint Foundation 2010 Features * Single- and multi-Selection Mode * Search in pick...LazyNet: LazyNet Beta 2: Refresh Network Bug fixed.LazyNet: LazyNEt_Beta3: Beta 3 Release, Better Network RefreshingLazyNet: LazyNetBeta3_SRC: Refresh NetworkLet's Up: 1.0 (Build 100509): This is the first versionLive Distributed Objects: Windows Installer r48444 (2010-05-08): current development snapshotMDownloader: MDownloader-0.15.12.58576: Fixed presenting Hotfile's captcha. Fixed FilesTube searching. Fixed determining Rapidshare postpone period. Fixed minor bugs.NSIS Autorun: NSIS Autorun 0.1.7: This release includes source code, executable binaries and example materials.SharpDevelop: SharpDevelop 3.2: Release notes: http://community.sharpdevelop.net/forums/t/11165.aspxSilverlight SDK for Bing: Silverlight SDK for Bing 1.4: Build for Visual Studio 2010 and Silverlight 4 Issues Addressed10337 10342 10367 10804 10805 10806 10807 DownloadsSilverlight SDK For B...sqwarea: Sqwarea 0.0.252.0 (alpha): This release corrects a critical bug in Persistence.GameProvider.GetNextKingId. We strongly recommend you to upgrade to this version.Stratosphere: Stratosphere 1.0.5.1: Added many features to Amazon Web Services Shell (AwsSh) Improved scalable table reader for SimpleDB multi-valued attributes Added more functio...TechEdOneNoter: TechEdOneNoter verison 2010.5.9.2010: TechEdOneNoter is a utility to create OneNote Pages based on sessions selected in the TechEd North America 2010 Session Builder. This is the first...Video Downloader: Version 1.0: Version 1.0 See Home Page for usage and more information. Please remember changes at You-Tube can prevent this software from working.Visual Studio - Lua Language Support: May 8th Update: Release NotesThis release adds collapsible functions and tables. What's new:Collapsible functions and tables Using latest version of Irony Maj...WPF CCTV Surveillance Control with IP Cameras.: Hungry Foxx CCTV Preview: Este release, corresponde a una muestra del programa completo. La idea es poder contar con una solucion para los integradores de sistemas CCTV o d...XsltDb - DotNetNuke XSLT module: 01.01.08: Bugs fixed: 17204 17203 Many new features, but undocumented yet. I'm going to update docs in a week or two, but...Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesASP.NETPHPExcelMost Active Projectspatterns & practices – Enterprise LibraryRawrThe Information Literacy Education Learning Environment (ILE)AJAX Control FrameworkCaliburn: An Application Framework for WPF and SilverlightMirror Testing SystemjQuery Library for SharePoint Web Servicespatterns & practices - UnityBlogEngine.NETTweetSharp

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• Lessons from rewriting POP Forums for MVC, open source-like

  - by Jeff

  It has been a ton of work, interrupted over the last two years by unemployment, moving, a baby, failing to sell houses and other life events, but it's really exciting to see POP Forums v9 coming together. I'm not even sure when I decided to really commit to it as an open source project, but working on the same team as the CodePlex folks probably had something to do with it. Moving along the roadmap I set for myself, the app is now running on a quasi-production site... we launched MouseZoom last weekend. (That's a post-beta 1 build of the forum. There's also some nifty Silverlight DeepZoom goodness on that site.)I have to make a point to illustrate just how important starting over was for me. I started this forum thing for my sites in old ASP more than ten years ago. What a mess that stuff was, including SQL injection vulnerabilities and all kinds of crap. It went to ASP.NET in 2002, but even then, it felt a little too much like script. More than a year later, in 2003, I did an honest to goodness rewrite. If you've been in this business of writing code for any amount of time, you know how much you hate what you wrote a month ago, so just imagine that with seven years in between. The subsequent versions still carried a fair amount of crap, and that's why I had to start over, to make a clean break. Mind you, much of that crap is still running on some of my production sites in a stable manner, but it's a pain in the ass to maintain.So with that clean break, there is much that I have learned. These are a few of those lessons, in no particular order...Avoid shiny object syndromeOver the years, I've embraced new things without bothering to ask myself why. I remember spending the better part of a year trying to adapt this app to use the membership and profile API's in ASP.NET, just because they were there. They didn't solve any known problem. Early on in this version, I dabbled in exotic ORM's, even though I already had the fundamental SQL that I knew worked. I bloated up the client side code with all kinds of jQuery UI and plugins just because, and it got in the way. All the new shiny can be distracting, and I've come to realize that I've allowed it to be a distraction most of my professional life.Just query what you needI've spent a lot of time over-thinking how to query data. In the SQL world, this means exotic joins, special caches, the read-update-commit loop of ORM's, etc. There are times when you have to remind yourself that you aren't Facebook, you'll never be Facebook, and that databases are in fact intended to serve data. In a lot of projects, back in the day, I used to have these big, rich data objects and pass them all over the place, through various application tiers, when in reality, all I needed was some ID from the entity. I try to be mindful of how many queries hit the database on a given request, but I don't obsess over it. I just get what I need.Don't spend too much time worrying about your unit testsIf you've looked at any of the tests for POP Forums, you might offer an audible WTF. That's OK. There's a whole lot of mocking going on. In some cases, it points out where you're doing too much, and that's good for improving your design. In other cases it shows where your design sucks. But the biggest trap of unit testing is that you worry it should be prettier. That's a waste of time. When you write a test, in many cases before the production code, the important part is that you're testing the right thing. If you have to mock up a bunch of stuff to test the outcome, so be it, but it's not wasted time. You're still doing up the typical arrange-action-assert deal, and you'll be able to read that later if you need to.Get back to your HTTP rootsASP.NET Webforms did a reasonably decent job at abstracting us away from the stateless nature of the Web. A lot of people criticize it, but I think it all worked pretty well. These days, with MVC, jQuery, REST services, and what not, we've gone back to thinking about the wire. The nuts and bolts passing between our Web browser and server matters. This doesn't make things harder, in my opinion, it makes them easier. There is something incredibly freeing about how we approach development of Web apps now. HTTP is a really simple protocol, and the stuff we push through it, in particular HTML and JSON, are pretty simple too. The debugging points are really easy to trap and trace.Premature optimization is prematureI'll go back to the data thing for a moment. I've been known to look at a particular action or use case and stress about the number of calls that are made to the database. I'm not suggesting that it's a bad thing to keep these in mind, but if you worry about it outside of the context of the actual impact, you're wasting time. For example, I query the database for last read times in a forum separately of the user and the list of forums. The impact on performance barely exists. If I put it under load, exceeding the kind of load I expect, it still barely has an impact. Then consider it only counts for logged in users. The context of this "inefficient" action is that it doesn't matter. Did I mention I won't be Facebook?Solve your own problems firstThis is another trap I've fallen into. I've often thought about what other people might need for some feature or aspect of the app. In other words, I was willing to make design decisions based on non-existent data. How stupid is that? When I decided to truly open source this thing, building for myself first was a stated design goal. This app has to server the audiences of CoasterBuzz, MouseZoom and other sites first. In this development scenario, you don't have access to mountains of usability studies or user focus groups. You have to start with what you know.I'm sure there are other points I could make too. It has been a lot of fun to work on, and I look forward to evolving the UI as time goes on. That's where I hope to see more magic in the future.

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• HTML5 Input type=date Formatting Issues

  - by Rick Strahl

  One of the nice features in HTML5 is the abililty to specify a specific input type for HTML text input boxes. There a host of very useful input types available including email, number, date, datetime, month, number, range, search, tel, time, url and week. For a more complete list you can check out the MDN reference. Date input types also support automatic validation which can be useful in some scenarios but maybe can get in the way at other times. One of the more common input types, and one that can most benefit of a custom UI for selection is of course date input. Almost every application could use a decent date representation and HTML5's date input type seems to push into the right direction. It'd be nice if you could just say:<form action="DateTest.html"> <label for="FromDate">Enter a Date:</label> <input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> <hr /> <input type="submit" id="btnSubmit" name="btnSubmit" value="Save Date" class="smallbutton" /> </form> but if you'd expect to just work, you're likely to be pretty disappointed. Problem #1: Browser Support For starters there's browser support. Out of the major browsers only the latest versions of WebKit and Opera based browsers seem to support date input. Neither FireFox, nor any version of Internet Explorer (including the new touch enabled IE10 in Windows RT) support input type=date. Browser support is an issue, but it would be OK if it wasn't for problem #2. Problem #2: Date Formatting If you look at my date input from before:<input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> You can see that my date is formatted in local date format (ie. en-us). Now when I run this sadly the form that comes up in Chrome (and also iOS mobile browsers) comes up like this: Chrome isn't recognizing my local date string. Instead it's expecting my date format to be provided in ISO 8601 format which is: 2012-11-08 So if I change the date input field to:<input type="date" id="FromDate" name="FromDate" value="2012-10-08" class="date" /> I correctly get the date field filled in: Also when I pick a date with the DatePicker the date value is also returned is also set to the ISO date format. Yet notice how the date is still formatted to the local date time format (ie. en-US format). So if I pick a new date: and then save, the value field is set back to: 2012-11-15 using the ISO format. The same is true for Opera and iOS browsers and I suspect any other WebKit style browser and their date pickers. So to summarize input type=date: Expects ISO 8601 format dates to display intial values Sets selected date values to ISO 8601 Now what? This would sort of make sense, if all browsers supported input type=date. It'd be easy because you could just format dates appropriately when you set the date value into the control by applying the appropriate culture formatting (ie. .ToString("yyyy-MM-dd") ). .NET is actually smart enough to pick up the date on the other end for modelbinding when ISO 8601 is used. For other environments this might be a bit more tricky. input type=date is clearly the way to go forward. Date controls implemented in HTML are going the way of the dodo, given the intricacies of mobile platforms and scaling for both desktop and mobile. I've been using jQuery UI Datepicker for ages but once going to mobile, that's no longer an option as the control doesn't scale down well for mobile apps (at least not without major re-styling). It also makes a lot of sense for the browser to provide this functionality - creating a consistent date input experience across apps only makes sense, which is why I find it baffling that neither FireFox nor IE 10 deign it necessary to support date input natively. The problem is that a large number of even the latest and greatest browsers don't support this. So now you're stuck with not knowing what date format you have to serve since neither the local format, nor the ISO format works in all cases. For my current app I just broke down and used the ISO format and so I'll live with the non-local date format. <input type="date" id="ToDate" name="ToDate" value="2012-11-08" class="date"/> Here's what this looks like on Chrome: Here's what it looks like on my iPhone: Both Chrome and the phone do this the way it should be. For the phone especially this demonstrates why we'd want this - the built-in date picker there certainly beats manually trying to edit the date using finger gymnastics, and it's one of the easiest ways to pick a date I can think of (ie. easier to use than your typical date picker). Finally here's what the date looks like in FireFox: Certainly this is not the ideal date format, but it's clear enough I suppose. If users enter a date in local US format and that works as well (but won't work for other locales). It'll have to do. Over time one can only hope that other browsers will finally decide to implement this functionality natively to provide a unique experience. Until then, incomplete solutions it is. Related Posts Html 5 Input Types - How useful is this really going to be?© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML5  HTML   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• The blocking nature of aggregates

  - by Rob Farley

  I wrote a post recently about how query tuning isn’t just about how quickly the query runs – that if you have something (such as SSIS) that is consuming your data (and probably introducing a bottleneck), then it might be more important to have a query which focuses on getting the first bit of data out. You can read that post here.  In particular, we looked at two operators that could be used to ensure that a query returns only Distinct rows. and The Sort operator pulls in all the data, sorts it (discarding duplicates), and then pushes out the remaining rows. The Hash Match operator performs a Hashing function on each row as it comes in, and then looks to see if it’s created a Hash it’s seen before. If not, it pushes the row out. The Sort method is quicker, but has to wait until it’s gathered all the data before it can do the sort, and therefore blocks the data flow. But that was my last post. This one’s a bit different. This post is going to look at how Aggregate functions work, which ties nicely into this month’s T-SQL Tuesday. I’ve frequently explained about the fact that DISTINCT and GROUP BY are essentially the same function, although DISTINCT is the poorer cousin because you have less control over it, and you can’t apply aggregate functions. Just like the operators used for Distinct, there are different flavours of Aggregate operators – coming in blocking and non-blocking varieties. The example I like to use to explain this is a pile of playing cards. If I’m handed a pile of cards and asked to count how many cards there are in each suit, it’s going to help if the cards are already ordered. Suppose I’m playing a game of Bridge, I can easily glance at my hand and count how many there are in each suit, because I keep the pile of cards in order. Moving from left to right, I could tell you I have four Hearts in my hand, even before I’ve got to the end. By telling you that I have four Hearts as soon as I know, I demonstrate the principle of a non-blocking operation. This is known as a Stream Aggregate operation. It requires input which is sorted by whichever columns the grouping is on, and it will release a row as soon as the group changes – when I encounter a Spade, I know I don’t have any more Hearts in my hand. Alternatively, if the pile of cards are not sorted, I won’t know how many Hearts I have until I’ve looked through all the cards. In fact, to count them, I basically need to put them into little piles, and when I’ve finished making all those piles, I can count how many there are in each. Because I don’t know any of the final numbers until I’ve seen all the cards, this is blocking. This performs the aggregate function using a Hash Match. Observant readers will remember this from my Distinct example. You might remember that my earlier Hash Match operation – used for Distinct Flow – wasn’t blocking. But this one is. They’re essentially doing a similar operation, applying a Hash function to some data and seeing if the set of values have been seen before, but before, it needs more information than the mere existence of a new set of values, it needs to consider how many of them there are. A lot is dependent here on whether the data coming out of the source is sorted or not, and this is largely determined by the indexes that are being used. If you look in the Properties of an Index Scan, you’ll be able to see whether the order of the data is required by the plan. A property called Ordered will demonstrate this. In this particular example, the second plan is significantly faster, but is dependent on having ordered data. In fact, if I force a Stream Aggregate on unordered data (which I’m doing by telling it to use a different index), a Sort operation is needed, which makes my plan a lot slower. This is all very straight-forward stuff, and information that most people are fully aware of. I’m sure you’ve all read my good friend Paul White (@sql_kiwi)’s post on how the Query Optimizer chooses which type of aggregate function to apply. But let’s take a look at SQL Server Integration Services. SSIS gives us a Aggregate transformation for use in Data Flow Tasks, but it’s described as Blocking. The definitive article on Performance Tuning SSIS uses Sort and Aggregate as examples of Blocking Transformations. I’ve just shown you that Aggregate operations used by the Query Optimizer are not always blocking, but that the SSIS Aggregate component is an example of a blocking transformation. But is it always the case? After all, there are plenty of SSIS Performance Tuning talks out there that describe the value of sorted data in Data Flow Tasks, describing the IsSorted property that can be set through the Advanced Editor of your Source component. And so I set about testing the Aggregate transformation in SSIS, to prove for sure whether providing Sorted data would let the Aggregate transform behave like a Stream Aggregate. (Of course, I knew the answer already, but it helps to be able to demonstrate these things). A query that will produce a million rows in order was in order. Let me rephrase. I used a query which produced the numbers from 1 to 1000000, in a single field, ordered. The IsSorted flag was set on the source output, with the only column as SortKey 1. Performing an Aggregate function over this (counting the number of rows per distinct number) should produce an additional column with 1 in it. If this were being done in T-SQL, the ordered data would allow a Stream Aggregate to be used. In fact, if the Query Optimizer saw that the field had a Unique Index on it, it would be able to skip the Aggregate function completely, and just insert the value 1. This is a shortcut I wouldn’t be expecting from SSIS, but certainly the Stream behaviour would be nice. Unfortunately, it’s not the case. As you can see from the screenshots above, the data is pouring into the Aggregate function, and not being released until all million rows have been seen. It’s not doing a Stream Aggregate at all. This is expected behaviour. (I put that in bold, because I want you to realise this.) An SSIS transformation is a piece of code that runs. It’s a physical operation. When you write T-SQL and ask for an aggregation to be done, it’s a logical operation. The physical operation is either a Stream Aggregate or a Hash Match. In SSIS, you’re telling the system that you want a generic Aggregation, that will have to work with whatever data is passed in. I’m not saying that it wouldn’t be possible to make a sometimes-blocking aggregation component in SSIS. A Custom Component could be created which could detect whether the SortKeys columns of the input matched the Grouping columns of the Aggregation, and either call the blocking code or the non-blocking code as appropriate. One day I’ll make one of those, and publish it on my blog. I’ve done it before with a Script Component, but as Script components are single-use, I was able to handle the data knowing everything about my data flow already. As per my previous post – there are a lot of aspects in which tuning SSIS and tuning execution plans use similar concepts. In both situations, it really helps to have a feel for what’s going on behind the scenes. Considering whether an operation is blocking or not is extremely relevant to performance, and that it’s not always obvious from the surface. In a future post, I’ll show the impact of blocking v non-blocking and synchronous v asynchronous components in SSIS, using some of LobsterPot’s Script Components and Custom Components as examples. When I get that sorted, I’ll make a Stream Aggregate component available for download.

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• The blocking nature of aggregates

  - by Rob Farley

  I wrote a post recently about how query tuning isn’t just about how quickly the query runs – that if you have something (such as SSIS) that is consuming your data (and probably introducing a bottleneck), then it might be more important to have a query which focuses on getting the first bit of data out. You can read that post here.  In particular, we looked at two operators that could be used to ensure that a query returns only Distinct rows. and The Sort operator pulls in all the data, sorts it (discarding duplicates), and then pushes out the remaining rows. The Hash Match operator performs a Hashing function on each row as it comes in, and then looks to see if it’s created a Hash it’s seen before. If not, it pushes the row out. The Sort method is quicker, but has to wait until it’s gathered all the data before it can do the sort, and therefore blocks the data flow. But that was my last post. This one’s a bit different. This post is going to look at how Aggregate functions work, which ties nicely into this month’s T-SQL Tuesday. I’ve frequently explained about the fact that DISTINCT and GROUP BY are essentially the same function, although DISTINCT is the poorer cousin because you have less control over it, and you can’t apply aggregate functions. Just like the operators used for Distinct, there are different flavours of Aggregate operators – coming in blocking and non-blocking varieties. The example I like to use to explain this is a pile of playing cards. If I’m handed a pile of cards and asked to count how many cards there are in each suit, it’s going to help if the cards are already ordered. Suppose I’m playing a game of Bridge, I can easily glance at my hand and count how many there are in each suit, because I keep the pile of cards in order. Moving from left to right, I could tell you I have four Hearts in my hand, even before I’ve got to the end. By telling you that I have four Hearts as soon as I know, I demonstrate the principle of a non-blocking operation. This is known as a Stream Aggregate operation. It requires input which is sorted by whichever columns the grouping is on, and it will release a row as soon as the group changes – when I encounter a Spade, I know I don’t have any more Hearts in my hand. Alternatively, if the pile of cards are not sorted, I won’t know how many Hearts I have until I’ve looked through all the cards. In fact, to count them, I basically need to put them into little piles, and when I’ve finished making all those piles, I can count how many there are in each. Because I don’t know any of the final numbers until I’ve seen all the cards, this is blocking. This performs the aggregate function using a Hash Match. Observant readers will remember this from my Distinct example. You might remember that my earlier Hash Match operation – used for Distinct Flow – wasn’t blocking. But this one is. They’re essentially doing a similar operation, applying a Hash function to some data and seeing if the set of values have been seen before, but before, it needs more information than the mere existence of a new set of values, it needs to consider how many of them there are. A lot is dependent here on whether the data coming out of the source is sorted or not, and this is largely determined by the indexes that are being used. If you look in the Properties of an Index Scan, you’ll be able to see whether the order of the data is required by the plan. A property called Ordered will demonstrate this. In this particular example, the second plan is significantly faster, but is dependent on having ordered data. In fact, if I force a Stream Aggregate on unordered data (which I’m doing by telling it to use a different index), a Sort operation is needed, which makes my plan a lot slower. This is all very straight-forward stuff, and information that most people are fully aware of. I’m sure you’ve all read my good friend Paul White (@sql_kiwi)’s post on how the Query Optimizer chooses which type of aggregate function to apply. But let’s take a look at SQL Server Integration Services. SSIS gives us a Aggregate transformation for use in Data Flow Tasks, but it’s described as Blocking. The definitive article on Performance Tuning SSIS uses Sort and Aggregate as examples of Blocking Transformations. I’ve just shown you that Aggregate operations used by the Query Optimizer are not always blocking, but that the SSIS Aggregate component is an example of a blocking transformation. But is it always the case? After all, there are plenty of SSIS Performance Tuning talks out there that describe the value of sorted data in Data Flow Tasks, describing the IsSorted property that can be set through the Advanced Editor of your Source component. And so I set about testing the Aggregate transformation in SSIS, to prove for sure whether providing Sorted data would let the Aggregate transform behave like a Stream Aggregate. (Of course, I knew the answer already, but it helps to be able to demonstrate these things). A query that will produce a million rows in order was in order. Let me rephrase. I used a query which produced the numbers from 1 to 1000000, in a single field, ordered. The IsSorted flag was set on the source output, with the only column as SortKey 1. Performing an Aggregate function over this (counting the number of rows per distinct number) should produce an additional column with 1 in it. If this were being done in T-SQL, the ordered data would allow a Stream Aggregate to be used. In fact, if the Query Optimizer saw that the field had a Unique Index on it, it would be able to skip the Aggregate function completely, and just insert the value 1. This is a shortcut I wouldn’t be expecting from SSIS, but certainly the Stream behaviour would be nice. Unfortunately, it’s not the case. As you can see from the screenshots above, the data is pouring into the Aggregate function, and not being released until all million rows have been seen. It’s not doing a Stream Aggregate at all. This is expected behaviour. (I put that in bold, because I want you to realise this.) An SSIS transformation is a piece of code that runs. It’s a physical operation. When you write T-SQL and ask for an aggregation to be done, it’s a logical operation. The physical operation is either a Stream Aggregate or a Hash Match. In SSIS, you’re telling the system that you want a generic Aggregation, that will have to work with whatever data is passed in. I’m not saying that it wouldn’t be possible to make a sometimes-blocking aggregation component in SSIS. A Custom Component could be created which could detect whether the SortKeys columns of the input matched the Grouping columns of the Aggregation, and either call the blocking code or the non-blocking code as appropriate. One day I’ll make one of those, and publish it on my blog. I’ve done it before with a Script Component, but as Script components are single-use, I was able to handle the data knowing everything about my data flow already. As per my previous post – there are a lot of aspects in which tuning SSIS and tuning execution plans use similar concepts. In both situations, it really helps to have a feel for what’s going on behind the scenes. Considering whether an operation is blocking or not is extremely relevant to performance, and that it’s not always obvious from the surface. In a future post, I’ll show the impact of blocking v non-blocking and synchronous v asynchronous components in SSIS, using some of LobsterPot’s Script Components and Custom Components as examples. When I get that sorted, I’ll make a Stream Aggregate component available for download.

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• Announcing: Improvements to the Windows Azure Portal

  - by ScottGu

  Earlier today we released a number of enhancements to the new Windows Azure Management Portal.  These new capabilities include: Service Bus Management and Monitoring Support for Managing Co-administrators Import/Export support for SQL Databases Virtual Machine Experience Enhancements Improved Cloud Service Status Notifications Media Services Monitoring Support Storage Container Creation and Access Control Support All of these improvements are now live in production and available to start using immediately.  Below are more details on them: Service Bus Management and Monitoring The new Windows Azure Management Portal now supports Service Bus management and monitoring. Service Bus provides rich messaging infrastructure that can sit between applications (or between cloud and on-premise environments) and allow them to communicate in a loosely coupled way for improved scale and resiliency. With the new Service Bus experience, you can now create and manage Service Bus Namespaces, Queues, Topics, Relays and Subscriptions. You can also get rich monitoring for Service Bus Queues, Topics and Subscriptions. To create a Service Bus namespace, you can now select the “Service Bus” tab in the Windows Azure portal and then simply select the CREATE command: Doing so will bring up a new “Create a Namespace” dialog that allows you to name and create a new Service Bus Namespace: Once created, you can obtain security credentials associated with the Namespace via the ACCESS KEY command. This gives you the ability to obtain the connection string associated with the service namespace. You can copy and paste these values into any application that requires these credentials: It is also now easy to create Service Bus Queues and Topics via the NEW experience in the portal drawer.  Simply click the NEW command and navigate to the “App Services” category to create a new Service Bus entity: Once you provision a new Queue or Topic it can be managed in the portal.  Clicking on a namespace will display all queues and topics within it: Clicking on an item in the list will allow you to drill down into a dashboard view that allows you to monitor the activity and traffic within it, as well as perform operations on it. For example, below is a view of an “orders” queue – note how we now surface both the incoming and outgoing message flow rate, as well as the total queue length and queue size: To monitor pub/sub subscriptions you can use the ADD METRICS command within a topic and select a specific subscription to monitor. Support for Managing Co-Administrators You can now add co-administrators for your Windows Azure subscription using the new Windows Azure Portal. This allows you to share management of your Windows Azure services with other users. Subscription co-administrators share the same administrative rights and permissions that service administrator have - except a co-administrator cannot change or view billing details about the account, nor remove the service administrator from a subscription. In the SETTINGS section, click on the ADMINISTRATORS tab, and select the ADD button to add a co-administrator to your subscription: To add a co-administrator, you specify the email address for a Microsoft account (formerly Windows Live ID) or an organizational account, and choose the subscription you want to add them to: You can later update the subscriptions that the co-administrator has access to by clicking on the EDIT button, and then select or deselect the subscriptions to which they belong. Import/Export Support for SQL Databases The Windows Azure administration portal now supports importing and exporting SQL Databases to/from Blob Storage.  Databases can be imported/exported to blob storage using the same BACPAC file format that is supported with SQL Server 2012.  Among other benefits, this makes it easy to copy and migrate databases between on-premise and cloud environments. SQL Databases now have an EXPORT command in the bottom drawer that when pressed will prompt you to save your database to a Windows Azure storage container: The UI allows you to choose an existing storage account or create a new one, as well as the name of the BACPAC file to persist in blob storage: You can also now import and create a new SQL Database by using the NEW command.  This will prompt you to select the storage container and file to import the database from: The Windows Azure Portal enables you to monitor the progress of import and export operations. If you choose to log out of the portal, you can come back later and check on the status of all of the operations in the new history tab of the SQL Database server – this shows your entire import and export history and the status (success/fail) of each: Enhancements to the Virtual Machine Experience One of the common pain-points we have heard from customers using the preview of our new Virtual Machine support has been the inability to delete the associated VHDs when a VM instance (or VM drive) gets deleted. Prior to today’s release the VHDs would continue to be in your storage account and accumulate storage charges. You can now navigate to the Disks tab within the Virtual Machine extension, select a VM disk to delete, and click the DELETE DISK command: When you click the DELETE DISK button you have the option to delete the disk + associated .VHD file (completely clearing it from storage).  Alternatively you can delete the disk but still retain a .VHD copy of it in storage. Improved Cloud Service Status Notifications The Windows Azure portal now exposes more information of the health status of role instances.  If any of the instances are in a non-running state, the status at the top of the dashboard will summarize the status (and update automatically as the role health changes): Clicking the instance hyperlink within this status summary view will navigate you to a detailed role instance view, and allow you to get more detailed health status of each of the instances.  The portal has been updated to provide more specific status information within this detailed view – giving you better visibility into the health of your app: Monitoring Support for Media Services Windows Azure Media Services allows you to create media processing jobs (for example: encoding media files) in your Windows Azure Media Services account. In the Windows Azure Portal, you can now monitor the number of encoding jobs that are queued up for processing as well as active, failed and queued tasks for encoding jobs. On your media services account dashboard, you can visualize the monitoring data for last 6 hours, 24 hours or 7 days. Storage Container Creation and Access Control Support You can now create Windows Azure Storage storage containers from within the Windows Azure Portal.  After selecting a storage account, you can navigate to the CONTAINERS tab and click the ADD CONTAINER command: This will display a dialog that lets you name the new container and control access to it: You can also update the access setting as well as container metadata of existing containers by selecting one and then using the new EDIT CONTAINER command: This will then bring up the edit container dialog that allows you to change and save its settings: In addition to creating and editing containers, you can click on them within the portal to drill-in and view blobs within them.  Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. We’ll have even more new features and enhancements coming later this month – including support for the recent Windows Server 2012 and .NET 4.5 releases (we will enable new web and worker role images with Windows Server 2012 and .NET 4.5, and support .NET 4.5 with Websites).  Keep an eye out on my blog for details as these new features become available. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• SQL SERVER – Core Concepts – Elasticity, Scalability and ACID Properties – Exploring NuoDB an Elastically Scalable Database System

  - by pinaldave

  I have been recently exploring Elasticity and Scalability attributes of databases. You can see that in my earlier blog posts about NuoDB where I wanted to look at Elasticity and Scalability concepts. The concepts are very interesting, and intriguing as well. I have discussed these concepts with my friend Joyti M and together we have come up with this interesting read. The goal of this article is to answer following simple questions What is Elasticity? What is Scalability? How ACID properties vary from NOSQL Concepts? What are the prevailing problems in the current database system architectures? Why is NuoDB  an innovative and welcome change in database paradigm? Elasticity This word’s original form is used in many different ways and honestly it does do a decent job in holding things together over the years as a person grows and contracts. Within the tech world, and specifically related to software systems (database, application servers), it has come to mean a few things - allow stretching of resources without reaching the breaking point (on demand). What are resources in this context? Resources are the usual suspects – RAM/CPU/IO/Bandwidth in the form of a container (a process or bunch of processes combined as modules). When it is about increasing resources the simplest idea which comes to mind is the addition of another container. Another container means adding a brand new physical node. When it is about adding a new node there are two questions which comes to mind. 1) Can we add another node to our software system? 2) If yes, does adding new node cause downtime for the system? Let us assume we have added new node, let us see what the new needs of the system are when a new node is added. Balancing incoming requests to multiple nodes Synchronization of a shared state across multiple nodes Identification of “downstate” and resolution action to bring it to “upstate” Well, adding a new node has its advantages as well. Here are few of the positive points Throughput can increase nearly horizontally across the node throughout the system Response times of application will increase as in-between layer interactions will be improved Now, Let us put the above concepts in the perspective of a Database. When we mention the term “running out of resources” or “application is bound to resources” the resources can be CPU, Memory or Bandwidth. The regular approach to “gain scalability” in the database is to look around for bottlenecks and increase the bottlenecked resource. When we have memory as a bottleneck we look at the data buffers, locks, query plans or indexes. After a point even this is not enough as there needs to be an efficient way of managing such large workload on a “single machine” across memory and CPU bound (right kind of scheduling)  workload. We next move on to either read/write separation of the workload or functionality-based sharing so that we still have control of the individual. But this requires lots of planning and change in client systems in terms of knowing where to go/update/read and for reporting applications to “aggregate the data” in an intelligent way. What we ideally need is an intelligent layer which allows us to do these things without us getting into managing, monitoring and distributing the workload. Scalability In the context of database/applications, scalability means three main things Ability to handle normal loads without pressure E.g. X users at the Y utilization of resources (CPU, Memory, Bandwidth) on the Z kind of hardware (4 processor, 32 GB machine with 15000 RPM SATA drives and 1 GHz Network switch) with T throughput Ability to scale up to expected peak load which is greater than normal load with acceptable response times Ability to provide acceptable response times across the system E.g. Response time in S milliseconds (or agreed upon unit of measure) – 90% of the time The Issue – Need of Scale In normal cases one can plan for the load testing to test out normal, peak, and stress scenarios to ensure specific hardware meets the needs. With help from Hardware and Software partners and best practices, bottlenecks can be identified and requisite resources added to the system. Unfortunately this vertical scale is expensive and difficult to achieve and most of the operational people need the ability to scale horizontally. This helps in getting better throughput as there are physical limits in terms of adding resources (Memory, CPU, Bandwidth and Storage) indefinitely. Today we have different options to achieve scalability: Read & Write Separation The idea here is to do actual writes to one store and configure slaves receiving the latest data with acceptable delays. Slaves can be used for balancing out reads. We can also explore functional separation or sharing as well. We can separate data operations by a specific identifier (e.g. region, year, month) and consolidate it for reporting purposes. For functional separation the major disadvantage is when schema changes or workload pattern changes. As the requirement grows one still needs to deal with scale need in manual ways by providing an abstraction in the middle tier code. Using NOSQL solutions The idea is to flatten out the structures in general to keep all values which are retrieved together at the same store and provide flexible schema. The issue with the stores is that they are compromising on mostly consistency (no ACID guarantees) and one has to use NON-SQL dialect to work with the store. The other major issue is about education with NOSQL solutions. Would one really want to make these compromises on the ability to connect and retrieve in simple SQL manner and learn other skill sets? Or for that matter give up on ACID guarantee and start dealing with consistency issues? Hybrid Deployment – Mac, Linux, Cloud, and Windows One of the challenges today that we see across On-premise vs Cloud infrastructure is a difference in abilities. Take for example SQL Azure – it is wonderful in its concepts of throttling (as it is shared deployment) of resources and ability to scale using federation. However, the same abilities are not available on premise. This is not a mistake, mind you – but a compromise of the sweet spot of workloads, customer requirements and operational SLAs which can be supported by the team. In today’s world it is imperative that databases are available across operating systems – which are a commodity and used by developers of all hues. An Ideal Database Ability List A system which allows a linear scale of the system (increase in throughput with reasonable response time) with the addition of resources A system which does not compromise on the ACID guarantees and require developers to learn new paradigms A system which does not force fit a new way interacting with database by learning Non-SQL dialect A system which does not force fit its mechanisms for providing availability across its various modules. Well NuoDB is the first database which has all of the above abilities and much more. In future articles I will cover my hands-on experience with it. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• CodePlex Daily Summary for Tuesday, March 23, 2010

  CodePlex Daily Summary for Tuesday, March 23, 2010New Projects.NET StarCraft II Replay Parser: A .NET 3.5 Library used to parse StarCraft II replays. Developed in C# 3.5.BackToBasics "B2B" Chat: With technology and software getting more and more complicated, why not get back to basics with BackToBasicsChat. B2B allows you to chat over a ser...Dark Neuron Game Engine: Dark Neuron allows you to easily create fun and interesting games with no need of developing basic game components. This engine is developed for C#...DeepZoom Pivot Constructor: Library to make building DeepZoom images and Pivot displays simpler.ePaper reader: The project is aimed at creating a tool which helps in reading electronic editions of news papers(pdf/flash)FSharpPageProvider for EPiServer CMS 6: This project starts as the port of EPiServer XmlPageProvider to F# programming language. Hammock for REST: Hammock is a REST library for .NET that greatly simplifies consuming and wrapping RESTful services.Kirill Osenkov: Various small projects, tools, utilities and samples by Kirill OsenkovliveDB: liveDB - web client for sql serverLucilla Framework: lucilla frameworkMVC Foolproof Validation: MVC Foolproof Validation aims to extend the Data Annotation validation provided in ASP.NET MVC. Initial efforts are focused on adding contingent va...MVC2Forums: MVC2Forums is simply a forum system based upon MVC2.Mvvm Foundation Silverlight: Mvvm Foundation Silverlight is a library of classes that are helpful when building Silverlight applications based in the MVVM pattern. This librar...MyPersonalWebsite: This is my personal web site developed using ASP.NET MVC 2Planner: Planner makes it easier for all peoples to plan your tasks. It's developed in Delphi.Prose: Prose is an playground for an experimental JavaScript like language compiler. Eventually it will implement 0-CFA, CFA2, and a Tracing JITQuestTracker: QuestTracker is a todo list presented in the format of a quest tracking list such as the one in World of Warcraft.SevenZipLib: SevenZipLib is a C# interface to the 7-zip library.SimpleGeo .Net: .Net Client library for the SimpleGeo.com serviceNew ReleasesAutenticar no OpenLDAP utilizando pGIna: DLL LDAPAuth Plus: New Group: No LoginBMap.NET: BMap.NET 2: This is the 2nd version of BMap.NET. It has included these tags: Bing Maps, and "About BMap.NET".Cronos: Version 2.04: This is primarily a bug-fix release. Several numerical issues have been resolved, and a resource leak (of MS Windows graphics objects) has been fi...EV Dashboard: v1.0: This release includes support for an App.config file and Auto Connect, which will connect to the specified BMS at startup. Note: You still have to ...GKO Libraries: GKO Libraries 0.1 Beta: 0.1 Beta Added More utilities and functions RefactoringsGLB Virtual Player Builder: 0.4.2 Beta: Beta build that includes a new player creator.HKGolden Express: HKGoldenExpress (Build 201003222215): New features: (None) Bug fix: Fixed bugs of unable to parse XML file stream returned from HKGolden API, as the encoding of XML file stream chang...jQuery Web Controls ASP.Net: jQueryWebControls 1.1.1.2: En esta versión se han corregido problemas existentes en la ejecución de los scripts de jquery cuando se utilizaban MasterPage y/o Ajax Control Too...LightKit: Version 0.2.2: Fixed: fixed bug when CollectionItemsEditor ditermines IsChanged property incorrectly fixed ObjectEditor`a thisstring propertyName method wrong l...LINQ to Twitter: LINQ to Twitter Beta v2.0.8: New items added since v1.1 include: Support for OAuth (via DotNetOpenAuth), secure communication via https, VB language support, serialization of ...MapWindow6: MapWindow 6.0 msi (March 22): This version fixes the icons for the desktop installer and changes the install directory to Program Files\MapWindow instead of Program Files\ISU.Math.NET Numerics: 2010.3.22.1334 Build: Latest alpha buildMiniCalendar Web Part: MiniCalendar Web Part 1.8: A small web part to display links to events stored in a list (or document library) in a mini calendar (in month view mode). It shows tooltips for t...OCInject: Release Two: This release brings some missing features such as Singleton support, Func<T> factories and child containers. It, also, has an updated constructor ...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (March 2010): Installer of the latest binaries of Phalanger 2.0 (March 2010) and its integration into Visual Studio 2008. Easy installer with automatic IIS int...Planner: Planner: firstQuestTracker: QuestTracker 0.1: This is the preliminary release of QuestTracker. There's not much documentation or many features yet, but it is functional. Any feedback would be a...QuestTracker: QuestTracker 0.1.1: Bugfix for QuestTracker 0.1QuestTracker: QuestTracker 0.1.2: Fixes an issue with saving the quest list.Rawr: Rawr 2.3.13: We're pleased to announce that, after long last, Rawr3 has entered public beta. You're still welcome to continue using Rawr2 (that's what you're re...Single Web Session: Alpha Model Plugin: !How to use Single Web Session add following line into your web config <httpModules> <add name="SingleSession" type="SingleWebSession.Model.W...SMIL - SharePoint Map Integration Layer: SMIL 1.0: Custom data field Extracts Lat/Lon from EXIF from images being uploaded. Map Web Part Filter with SharePoint views Filter by connecting to...sTASKedit: sTASKedit 42532 (Developer Alpha): This release is only to verify the currently decoded task structure... Supported files: tasks.data (v1.3.6 client)VCC: Latest build, v2.1.30322.0: Automatic drop of latest buildVisual Studio DSite: Advanced Notepad (Visual C++ 2008): An notepad written in c that can save in a rich text file format.Wallpaper Rotator: Wallpaper Rotator 0.5: Wallpaper Rotator 0.5 This version includes the following improvements: Saving the choice of "Random Order (Shuffle Mode)" Updating the configu...Most Popular ProjectsMetaSharpRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETLINQ to TwitterPHPExcelFarseer Physics EngineFacebook Developer ToolkitNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices: Composite WPF and SilverlightN2 CMS

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• Reg Gets a Job at Red Gate (and what happens behind the scenes)

  - by red(at)work

  Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

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• More Great Improvements to the Windows Azure Management Portal

  - by ScottGu

  Over the last 3 weeks we’ve released a number of enhancements to the new Windows Azure Management Portal.  These new capabilities include: Localization Support for 6 languages Operation Log Support Support for SQL Database Metrics Virtual Machine Enhancements (quick create Windows + Linux VMs) Web Site Enhancements (support for creating sites in all regions, private github repo deployment) Cloud Service Improvements (deploy from storage account, configuration support of dedicated cache) Media Service Enhancements (upload, encode, publish, stream all from within the portal) Virtual Networking Usability Enhancements Custom CNAME support with Storage Accounts All of these improvements are now live in production and available to start using immediately.  Below are more details on them: Localization Support The Windows Azure Portal now supports 6 languages – English, German, Spanish, French, Italian and Japanese. You can easily switch between languages by clicking on the Avatar bar on the top right corner of the Portal: Selecting a different language will automatically refresh the UI within the portal in the selected language: Operation Log Support The Windows Azure Portal now supports the ability for administrators to review the “operation logs” of the services they manage – making it easy to see exactly what management operations were performed on them.  You can query for these by selecting the “Settings” tab within the Portal and then choosing the “Operation Logs” tab within it.  This displays a filter UI that enables you to query for operations by date and time: As of the most recent release we now show logs for all operations performed on Cloud Services and Storage Accounts.  You can click on any operation in the list and click the “Details” button in the command bar to retrieve detailed status about it.  This now makes it possible to retrieve details about every management operation performed. In future updates you’ll see us extend the operation log capability to apply to all Windows Azure Services – which will enable great post-mortem and audit support. Support for SQL Database Metrics You can now monitor the number of successful connections, failed connections and deadlocks in your SQL databases using the new “Dashboard” view provided on each SQL Database resource: Additionally, if the database is added as a “linked resource” to a Web Site or Cloud Service, monitoring metrics for the linked SQL database are shown along with the Web Site or Cloud Service metrics in the dashboard. This helps with viewing and managing aggregated information across both resources in your application. Enhancements to Virtual Machines The most recent Windows Azure Portal release brings with it some nice usability improvements to Virtual Machines: Integrated Quick Create experience for Windows and Linux VMs Creating a new Windows or Linux VM is now easy using the new “Quick Create” experience in the Portal: In addition to Windows VM templates you can also now select Linux image templates in the quick create UI: This makes it incredibly easy to create a new Virtual Machine in only a few seconds. Enhancements to Web Sites Prior to this past month’s release, users were forced to choose a single geographical region when creating their first site.  After that, subsequent sites could only be created in that same region.  This restriction has now been removed, and you can now create sites in any region at any time and have up to 10 free sites in each supported region: One of the new regions we’ve recently opened up is the “East Asia” region.  This allows you to now deploy sites to North America, Europe and Asia simultaneously.  Private GitHub Repository Support This past week we also enabled Git based continuous deployment support for Web Sites from private GitHub and BitBucket repositories (previous to this you could only enable this with public repositories).  Enhancements to Cloud Services Experience The most recent Windows Azure Portal release brings with it some nice usability improvements to Cloud Services: Deploy a Cloud Service from a Windows Azure Storage Account The Windows Azure Portal now supports deploying an application package and configuration file stored in a blob container in Windows Azure Storage. The ability to upload an application package from storage is available when you custom create, or upload to, or update a cloud service deployment. To upload an application package and configuration, create a Cloud Service, then select the file upload dialog, and choose to upload from a Windows Azure Storage Account: To upload an application package from storage, click the “FROM STORAGE” button and select the application package and configuration file to use from the new blob storage explorer in the portal. Configure Windows Azure Caching in a caching enabled cloud service If you have deployed the new dedicated cache within a cloud service role, you can also now configure the cache settings in the portal by navigating to the configuration tab of for your Cloud Service deployment. The configuration experience is similar to the one in Visual Studio when you create a cloud service and add a caching role.  The portal now allows you to add or remove named caches and change the settings for the named caches – all from within the Portal and without needing to redeploy your application. Enhancements to Media Services You can now upload, encode, publish, and play your video content directly from within the Windows Azure Portal.  This makes it incredibly easy to get started with Windows Azure Media Services and perform common tasks without having to write any code. Simply navigate to your media service and then click on the “Content” tab.  All of the media content within your media service account will be listed here: Clicking the “upload” button within the portal now allows you to upload a media file directly from your computer: This will cause the video file you chose from your local file-system to be uploaded into Windows Azure.  Once uploaded, you can select the file within the content tab of the Portal and click the “Encode” button to transcode it into different streaming formats: The portal includes a number of pre-set encoding formats that you can easily convert media content into: Once you select an encoding and click the ok button, Windows Azure Media Services will kick off an encoding job that will happen in the cloud (no need for you to stand-up or configure a custom encoding server).  When it’s finished, you can select the video in the “Content” tab and then click PUBLISH in the command bar to setup an origin streaming end-point to it: Once the media file is published you can point apps against the public URL and play the content using Windows Azure Media Services – no need to setup or run your own streaming server.  You can also now select the file and click the “Play” button in the command bar to play it using the streaming endpoint directly within the Portal: This makes it incredibly easy to try out and use Windows Azure Media Services and test out an end-to-end workflow without having to write any code.  Once you test things out you can of course automate it using script or code – providing you with an incredibly powerful Cloud Media platform that you can use. Enhancements to Virtual Network Experience Over the last few months, we have received feedback on the complexity of the Virtual Network creation experience. With these most recent Portal updates, we have added a Quick Create experience that makes the creation experience very simple. All that an administrator now needs to do is to provide a VNET name, choose an address space and the size of the VNET address space. They no longer need to understand the intricacies of the CIDR format or walk through a 4-page wizard or create a VNET / subnet. This makes creating virtual networks really simple: The portal also now has a “Register DNS Server” task that makes it easy to register DNS servers and associate them with a virtual network. Enhancements to Storage Experience The portal now lets you register custom domain names for your Windows Azure Storage Accounts.  To enable this, select a storage resource and then go to the CONFIGURE tab for a storage account, and then click MANAGE DOMAIN on the command bar: Clicking “Manage Domain” will bring up a dialog that allows you to register any CNAME you want: Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. One of the other cool features that is now live within the portal is our new Windows Azure Store – which makes it incredibly easy to try and purchase developer services from a variety of partners.  It is an incredibly awesome new capability – and something I’ll be doing a dedicated post about shortly. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• The Birth of a Method - Where did OUM come from?

  - by user702549

  It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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• Are Chromebooks the New Netbooks, and What Does That Mean?

  - by Chris Hoffman

  Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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• T4 Performance Counters explained

  - by user13346607

  Now that T4 is out for a few month some people might have wondered what details of the new pipeline you can monitor. A "cpustat -h" lists a lot of events that can be monitored, and only very few are self-explanatory. I will try to give some insight on all of them, some of these "PIC events" require an in-depth knowledge of T4 pipeline. Over time I will try to explain these, for the time being these events should simply be ignored. (Side note: some counters changed from tape-out 1.1 (*only* used in the T4 beta program) to tape-out 1.2 (used in the systems shipping today) The table only lists the tape-out 1.2 counters) 0 0 1 1058 6033 Oracle Microelectronics 50 14 7077 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} pic name (cpustat) Prose Comment Sel-pipe-drain-cycles, Sel-0-[wait|ready], Sel-[1,2] Sel-0-wait counts cycles a strand waits to be selected. Some reasons can be counted in detail; these are: Sel-0-ready: Cycles a strand was ready but not selected, that can signal pipeline oversubscription Sel-1: Cycles only one instruction or µop was selected Sel-2: Cycles two instructions or µops were selected Sel-pipe-drain-cycles: cf. PRM footnote 8 to table 10.2 Pick-any, Pick-[0|1|2|3] Cycles one, two, three, no or at least one instruction or µop is picked Instr_FGU_crypto Number of FGU or crypto instructions executed on that vcpu Instr_ld dto. for load Instr_st dto. for store SPR_ring_ops dto. for SPR ring ops Instr_other dto. for all other instructions not listed above, PRM footnote 7 to table 10.2 lists the instructions Instr_all total number of instructions executed on that vcpu Sw_count_intr Nr of S/W count instructions on that vcpu (sethi %hi(fc000),%g0 (whatever that is))  Atomics nr of atomic ops, which are LDSTUB/a, CASA/XA, and SWAP/A SW_prefetch Nr of PREFETCH or PREFETCHA instructions Block_ld_st Block loads or store on that vcpu IC_miss_nospec, IC_miss_[L2_or_L3|local|remote]\ _hit_nospec Various I$ misses, distinguished by where they hit. All of these count per thread, but only primary events: T4 counts only the first occurence of an I$ miss on a core for a certain instruction. If one strand misses in I$ this miss is counted, but if a second strand on the same core misses while the first miss is being resolved, that second miss is not counted This flavour of I$ misses counts only misses that are caused by instruction that really commit (note the "_nospec") BTC_miss Branch target cache miss ITLB_miss ITLB misses (synchronously counted) ITLB_miss_asynch dto. but asynchronously [I|D]TLB_fill_\ [8KB|64KB|4MB|256MB|2GB|trap] H/W tablewalk events that fill ITLB or DTLB with translation for the corresponding page size. The “_trap” event occurs if the HWTW was not able to fill the corresponding TLB IC_mtag_miss, IC_mtag_miss_\ [ptag_hit|ptag_miss|\ ptag_hit_way_mismatch] I$ micro tag misses, with some options for drill down Fetch-0, Fetch-0-all fetch-0 counts nr of cycles nothing was fetched for this particular strand, fetch-0-all counts cycles nothing was fetched for all strands on a core Instr_buffer_full Cycles the instruction buffer for a strand was full, thereby preventing any fetch BTC_targ_incorrect Counts all occurences of wrongly predicted branch targets from the BTC [PQ|ROB|LB|ROB_LB|SB|\ ROB_SB|LB_SB|RB_LB_SB|\ DTLB_miss]\ _tag_wait ST_q_tag_wait is listed under sl=20. These counters monitor pipeline behaviour therefore they are not strand specific: PQ_...: cycles Rename stage waits for a Pick Queue tag (might signal memory bound workload for single thread mode, cf. Mail from Richard Smith) ROB_...: cycles Select stage waits for a ROB (ReOrderBuffer) tag LB_...: cycles Select stage waits for a Load Buffer tag SB_...: cycles Select stage waits for Store Buffer tag combinations of the above are allowed, although some of these events can overlap, the counter will only be incremented once per cycle if any of these occur DTLB_...: cycles load or store instructions wait at Pick stage for a DTLB miss tag [ID]TLB_HWTW_\ [L2_hit|L3_hit|L3_miss|all] Counters for HWTW accesses caused by either DTLB or ITLB misses. Canbe further detailed by where they hit IC_miss_L2_L3_hit, IC_miss_local_remote_remL3_hit, IC_miss I$ prefetches that were dropped because they either miss in L2$ or L3$ This variant counts misses regardless if the causing instruction commits or not DC_miss_nospec, DC_miss_[L2_L3|local|remote_L3]\ _hit_nospec D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters DTLB_miss_asynch counts all DTLB misses asynchronously, there is no way to count them synchronously DC_pref_drop_DC_hit, SW_pref_drop_[DC_hit|buffer_full] L1-D$ h/w prefetches that were dropped because of a D$ hit, counted per core. The others count software prefetches per strand [Full|Partial]_RAW_hit_st_[buf|q] Count events where a load wants to get data that has not yet been stored, i. e. it is still inside the pipeline. The data might be either still in the store buffer or in the store queue. If the load's data matches in the SB and in the store queue the data in buffer takes precedence of course since it is younger [IC|DC]_evict_invalid, [IC|DC|L1]_snoop_invalid, [IC|DC|L1]_invalid_all Counter for invalidated cache evictions per core St_q_tag_wait Number of cycles pipeline waits for a store queue tag, of course counted per core Data_pref_[drop_L2|drop_L3|\ hit_L2|hit_L3|\ hit_local|hit_remote] Data prefetches that can be further detailed by either why they were dropped or where they did hit St_hit_[L2|L3], St_L2_[local|remote]_C2C, St_local, St_remote Store events distinguished by where they hit or where they cause a L2 cache-to-cache transfer, i.e. either a transfer from another L2$ on the same die or from a different die DC_miss, DC_miss_\ [L2_L3|local|remote]_hit D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters L2_[clean|dirty]_evict Per core clean or dirty L2$ evictions L2_fill_buf_full, L2_wb_buf_full, L2_miss_buf_full Per core L2$ buffer events, all count number of cycles that this state was present L2_pipe_stall Per core cycles pipeline stalled because of L2$ Branches Count branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_taken Counts taken branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_mispred, Br_dir_mispred, Br_trg_mispred, Br_trg_mispred_\ [far_tbl|indir_tbl|ret_stk] Counter for various branch misprediction events.  Cycles_user counts cycles, attribute setting hpriv, nouser, sys controls addess space to count in Commit-[0|1|2], Commit-0-all, Commit-1-or-2 Number of times either no, one, or two µops commit for a strand. Commit-0-all counts number of times no µop commits for the whole core, cf. footnote 11 to table 10.2 in PRM for a more detailed explanation on how this counters interacts with the privilege levels

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• How-to delete a tree node using the context menu

  - by frank.nimphius

  Hierarchical trees in Oracle ADF make use of View Accessors, which means that only the top level node needs to be exposed as a View Object instance on the ADF Business Components Data Model. This also means that only the top level node has a representation in the PageDef file as a tree binding and iterator binding reference. Detail nodes are accessed through tree rule definitions that use the accessor mentioned above (or nested collections in the case of POJO or EJB business services). The tree component is configured for single node selection, which however can be declaratively changed for users to press the ctrl key and selecting multiple nodes. In the following, I explain how to create a context menu on the tree for users to delete the selected tree nodes. For this, the context menu item will access a managed bean, which then determines the selected node(s), the internal ADF node bindings and the rows they represent. As mentioned, the ADF Business Components Data Model only needs to expose the top level node data sources, which in this example is an instance of the Locations View Object. For the tree to work, you need to have associations defined between entities, which usually is done for you by Oracle JDeveloper if the database tables have foreign keys defined Note: As a general hint of best practices and to simplify your life: Make sure your database schema is well defined and designed before starting your development project. Don't treat the database as something organic that grows and changes with the requirements as you proceed in your project. Business service refactoring in response to database changes is possible, but should be treated as an exception, not the rule. Good database design is a necessity – even for application developers – and nothing evil. To create the tree component, expand the Data Controls panel and drag the View Object collection to the view. From the context menu, select the tree component entry and continue with defining the tree rules that make up the hierarchical structure. As you see, when pressing the green plus icon  in the Edit Tree Binding  dialog, the data structure, Locations -  Departments – Employees in my sample, shows without you having created a View Object instance for each of the nodes in the ADF Business Components Data Model. After you configured the tree structure in the Edit Tree Binding dialog, you press OK and the tree is created. Select the tree in the page editor and open the Structure Window (ctrl+shift+S). In the Structure window, expand the tree node to access the conextMenu facet. Use the right mouse button to insert a Popup  into the facet. Repeat the same steps to insert a Menu and a Menu Item into the Popup you created. The Menu item text should be changed to something meaningful like "Delete". Note that the custom menu item later is added to the context menu together with the default context menu options like expand and expand all. To define the action that is executed when the menu item is clicked on, you select the Action Listener property in the Property Inspector and click the arrow icon followed by the Edit menu option. Create or select a managed bean and define a method name for the action handler. Next, select the tree component and browse to its binding property in the Property Inspector. Again, use the arrow icon | Edit option to create a component binding in the same managed bean that has the action listener defined. The tree handle is used in the action listener code, which is shown below: public void onTreeNodeDelete(ActionEvent actionEvent) {   //access the tree from the JSF component reference created   //using the af:tree "binding" property. The "binding" property   //creates a pair of set/get methods to access the RichTree instance   RichTree tree = this.getTreeHandler();   //get the list of selected row keys   RowKeySet rks = tree.getSelectedRowKeys();   //access the iterator to loop over selected nodes   Iterator rksIterator = rks.iterator();          //The CollectionModel represents the tree model and is   //accessed from the tree "value" property   CollectionModel model = (CollectionModel) tree.getValue();   //The CollectionModel is a wrapper for the ADF tree binding   //class, which is JUCtrlHierBinding   JUCtrlHierBinding treeBinding =                  (JUCtrlHierBinding) model.getWrappedData();          //loop over the selected nodes and delete the rows they   //represent   while(rksIterator.hasNext()){     List nodeKey = (List) rksIterator.next();     //find the ADF node binding using the node key     JUCtrlHierNodeBinding node =                       treeBinding.findNodeByKeyPath(nodeKey);     //delete the row.     Row rw = node.getRow();       rw.remove();   }          //only refresh the tree if tree nodes have been selected   if(rks.size() > 0){     AdfFacesContext adfFacesContext =                          AdfFacesContext.getCurrentInstance();     adfFacesContext.addPartialTarget(tree);   } } Note: To enable multi node selection for a tree, select the tree and change the row selection setting from "single" to "multiple". Note: a fully pictured version of this post will become available at the end of the month in a PDF summary on ADF Code Corner : http://www.oracle.com/technetwork/developer-tools/adf/learnmore/index-101235.html 

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• Merge replication stopping without errors in SQL 2008 R2

  - by Rob Farley

  A non-SQL MVP friend of mine, who also happens to be a client, asked me for some help again last week. I was planning on writing this up even before Rob Volk (@sql_r) listed his T-SQL Tuesday topic for this month. Earlier in the year, I (well, LobsterPot Solutions, although I’d been the person mostly involved) had helped out with a merge replication problem. The Merge Agent on the subscriber was just stopping every time, shortly after it started. With no errors anywhere – not in the Windows Event Log, the SQL Agent logs, not anywhere. We’d managed to get the system working again, but didn’t have a good reason about what had happened, and last week, the problem occurred again. I asked him about writing up the experience in a blog post, largely because of the red herrings that we encountered. It was an interesting experience for me, also because I didn’t end up touching my computer the whole time – just tapping on my phone via Twitter and Live Msgr. You see, the thing with replication is that a useful troubleshooting option is to reinitialise the thing. We’d done that last time, and it had started to work again – eventually. I say eventually, because the link being used between the sites is relatively slow, and it took a long while for the initialisation to finish. Meanwhile, we’d been doing some investigation into what the problem could be, and were suitably pleased when the problem disappeared. So I got a message saying that a replication problem had occurred again. Reinitialising wasn’t going to be an option this time either. In this scenario, the subscriber having the problem happened to be in a different domain to the publisher. The other subscribers (within the domain) were fine, just this one in a different domain had the problem. Part of the problem seemed to be a log file that wasn’t being backed up properly. They’d been trying to back up to a backup device that had a corruption, and the log file was growing. Turned out, this wasn’t related to the problem, but of course, any time you’re troubleshooting and you see something untoward, you wonder. Having got past that problem, my next thought was that perhaps there was a problem with the account being used. But the other subscribers were using the same account, without any problems. The client pointed out that that it was almost exactly six months since the last failure (later shown to be a complete red herring). It sounded like something might’ve expired. Checking through certificates and trusts showed no sign of anything, and besides, there wasn’t a problem running a command-prompt window using the account in question, from the subscriber box. ...except that when he ran the sqlcmd –E –S servername command I recommended, it failed with a Named Pipes error. I’ve seen problems with firewalls rejecting connections via Named Pipes but letting TCP/IP through, so I got him to look into SQL Configuration Manager to see what kind of connection was being preferred... Everything seemed fine. And strangely, he could connect via Management Studio. Turned out, he had a typo in the servername of the sqlcmd command. That particular red herring must’ve been reflected in his cheeks as he told me. During the time, I also pinged a friend of mine to find out who I should ask, and Ted Kruger (@onpnt) ‘s name came up. Ted (and thanks again, Ted – really) reconfirmed some of my thoughts around the idea of an account expiring, and also suggesting bumping up the logging to level 4 (2 is Verbose, 4 is undocumented ridiculousness). I’d just told the client to push the logging up to level 2, but the log file wasn’t appearing. Checking permissions showed that the user did have permission on the folder, but still no file was appearing. Then it was noticed that the user had been switched earlier as part of the troubleshooting, and switching it back to the real user caused the log file to appear. Still no errors. A lot more information being pushed out, but still no errors. Ted suggested making sure the FQDNs were okay from both ends, in case the servers were unable to talk to each other. DNS problems can lead to hassles which can stop replication from working. No luck there either – it was all working fine. Another server started to report a problem as well. These two boxes were both SQL 2008 R2 (SP1), while the others, still working, were SQL 2005. Around this time, the client tried an idea that I’d shown him a few years ago – using a Profiler trace to see what was being called on the servers. It turned out that the last call being made on the publisher was sp_MSenumschemachange. A quick interwebs search on that showed a problem that exists in SQL Server 2008 R2, when stored procedures have more than 4000 characters. Running that stored procedure (with the same parameters) manually on SQL 2005 listed three stored procedures, the first of which did indeed have more than 4000 characters. Still no error though, and the problem as listed at http://support.microsoft.com/kb/2539378 describes an error that should occur in the Event log. However, this problem is the type of thing that is fixed by a reinitialisation (because it doesn’t need to send the procedure change across as a transaction). And a look in the change history of the long stored procs (you all keep them, right?), showed that the problem from six months earlier could well have been down to this too. Applying SP2 (with sufficient paranoia about backups and how to get back out again if necessary) fixed the problem. The stored proc changes went through immediately after the service pack was applied, and it’s been running happily since. The funny thing is that I didn’t solve the problem. He had put the Profiler trace on the server, and had done the search that found a forum post pointing at this particular problem. I’d asked Ted too, and although he’d given some useful information, nothing that he’d come up with had actually been the solution either. Sometimes, asking for help is the most useful thing you can do. Often though, you don’t end up getting the help from the person you asked – the sounding board is actually what you need. @rob_farley

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• Developing a Cost Model for Cloud Applications

  - by BuckWoody

  Note - please pay attention to the date of this post. As much as I attempt to make the information below accurate, the nature of distributed computing means that components, units and pricing will change over time. The definitive costs for Microsoft Windows Azure and SQL Azure are located here, and are more accurate than anything you will see in this post: http://www.microsoft.com/windowsazure/offers/  When writing software that is run on a Platform-as-a-Service (PaaS) offering like Windows Azure / SQL Azure, one of the questions you must answer is how much the system will cost. I will not discuss the comparisons between on-premise costs (which are nigh impossible to calculate accurately) versus cloud costs, but instead focus on creating a general model for estimating costs for a given application. You should be aware that there are (at this writing) two billing mechanisms for Windows and SQL Azure: “Pay-as-you-go” or consumption, and “Subscription” or commitment. Conceptually, you can consider the former a pay-as-you-go cell phone plan, where you pay by the unit used (at a slightly higher rate) and the latter as a standard cell phone plan where you commit to a contract and thus pay lower rates. In this post I’ll stick with the pay-as-you-go mechanism for simplicity, which should be the maximum cost you would pay. From there you may be able to get a lower cost if you use the other mechanism. In any case, the model you create should hold. Developing a good cost model is essential. As a developer or architect, you’ll most certainly be asked how much something will cost, and you need to have a reliable way to estimate that. Businesses and Organizations have been used to paying for servers, software licenses, and other infrastructure as an up-front cost, and power, people to the systems and so on as an ongoing (and sometimes not factored) cost. When presented with a new paradigm like distributed computing, they may not understand the true cost/value proposition, and that’s where the architect and developer can guide the conversation to make a choice based on features of the application versus the true costs. The two big buckets of use-types for these applications are customer-based and steady-state. In the customer-based use type, each successful use of the program results in a sale or income for your organization. Perhaps you’ve written an application that provides the spot-price of foo, and your customer pays for the use of that application. In that case, once you’ve estimated your cost for a successful traversal of the application, you can build that into the price you charge the user. It’s a standard restaurant model, where the price of the meal is determined by the cost of making it, plus any profit you can make. In the second use-type, the application will be used by a more-or-less constant number of processes or users and no direct revenue is attached to the system. A typical example is a customer-tracking system used by the employees within your company. In this case, the cost model is often created “in reverse” - meaning that you pilot the application, monitor the use (and costs) and that cost is held steady. This is where the comparison with an on-premise system becomes necessary, even though it is more difficult to estimate those on-premise true costs. For instance, do you know exactly how much cost the air conditioning is because you have a team of system administrators? This may sound trivial, but that, along with the insurance for the building, the wiring, and every other part of the system is in fact a cost to the business. There are three primary methods that I’ve been successful with in estimating the cost. None are perfect, all are demand-driven. The general process is to lay out a matrix of: components units cost per unit and then multiply that times the usage of the system, based on which components you use in the program. That sounds a bit simplistic, but using those metrics in a calculation becomes more detailed. In all of the methods that follow, you need to know your application. The components for a PaaS include computing instances, storage, transactions, bandwidth and in the case of SQL Azure, database size. In most cases, architects start with the first model and progress through the other methods to gain accuracy. Simple Estimation The simplest way to calculate costs is to architect the application (even UML or on-paper, no coding involved) and then estimate which of the components you’ll use, and how much of each will be used. Microsoft provides two tools to do this - one is a simple slider-application located here: http://www.microsoft.com/windowsazure/pricing-calculator/  The other is a tool you download to create an “Return on Investment” (ROI) spreadsheet, which has the advantage of leading you through various questions to estimate what you plan to use, located here: https://roianalyst.alinean.com/msft/AutoLogin.do?d=176318219048082115  You can also just create a spreadsheet yourself with a structure like this: Program Element Azure Component Unit of Measure Cost Per Unit Estimated Use of Component Total Cost Per Component Cumulative Cost               Of course, the consideration with this model is that it is difficult to predict a system that is not running or hasn’t even been developed. Which brings us to the next model type. Measure and Project A more accurate model is to actually write the code for the application, using the Software Development Kit (SDK) which can run entirely disconnected from Azure. The code should be instrumented to estimate the use of the application components, logging to a local file on the development system. A series of unit and integration tests should be run, which will create load on the test system. You can use standard development concepts to track this usage, and even use Windows Performance Monitor counters. The best place to start with this method is to use the Windows Azure Diagnostics subsystem in your code, which you can read more about here: http://blogs.msdn.com/b/sumitm/archive/2009/11/18/introducing-windows-azure-diagnostics.aspx This set of API’s greatly simplifies tracking the application, and in fact you can use this information for more than just a cost model. After you have the tracking logs, you can plug the numbers into ay of the tools above, which should give a representative cost or in some cases a unit cost. The consideration with this model is that the SDK fabric is not a one-to-one comparison with performance on the actual Windows Azure fabric. Those differences are usually smaller, but they do need to be considered. Also, you may not be able to accurately predict the load on the system, which might lead to an architectural change, which changes the model. This leads us to the next, most accurate method for a cost model. Sample and Estimate Using standard statistical and other predictive math, once the application is deployed you will get a bill each month from Microsoft for your Azure usage. The bill is quite detailed, and you can export the data from it to do analysis, and using methods like regression and so on project out into the future what the costs will be. I normally advise that the architect also extrapolate a unit cost from those metrics as well. This is the information that should be reported back to the executives that pay the bills: the past cost, future projected costs, and unit cost “per click” or “per transaction”, as your case warrants. The challenge here is in the model itself - statistical methods are not foolproof, and the larger the sample (in this case I recommend the entire population, not a smaller sample) is key. References and Tools Articles: http://blogs.msdn.com/b/patrick_butler_monterde/archive/2010/02/10/windows-azure-billing-overview.aspx http://technet.microsoft.com/en-us/magazine/gg213848.aspx http://blog.codingoutloud.com/2011/06/05/azure-faq-how-much-will-it-cost-me-to-run-my-application-on-windows-azure/ http://blogs.msdn.com/b/johnalioto/archive/2010/08/25/10054193.aspx http://geekswithblogs.net/iupdateable/archive/2010/02/08/qampa-how-can-i-calculate-the-tco-and-roi-when.aspx   Other Tools: http://cloud-assessment.com/ http://communities.quest.com/community/cloud_tools

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