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  • Wireless internet sharing stops working after client disconnects

    - by Mandy
    I'm running Unbuntu 11.10 with the latest service packs, sharing an ether connection over wireless. Everything works fine, up to the point that the client (a laptop) sleeps or otherwise disconnects. The wireless connection at that point no longer functions, not showing up when searching for the hotspot with the laptop. The only way to recover is to reboot the machine, or toggle the wireless share off/on. I've double checked the wireless card has power management off. Currently what I'm doing is keeping an Ipod plugged into the box 24/7 to keep the wireless connection up when the laptop disconnects. I've searched the internet far and wide, found many issues with wireless problems after an ubuntu box itself sleeps, but nothing directly related to my problem. Hoping someone has some idea of where to look and what to check. A girl needs her Ipod back!

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  • JavaOne 2012 session slides: "Dev Berkeley DB & DB Mobile Server for Java Embedded Tech"

    - by hinkmond
    The latest JavaOne 2012 slides are available on the Web. Here's the presentation that Eric Jensen and I did on "Developing Berkeley DB & DB Mobile Server for Java Embedded Technology". Enjoy! See: Click here for the slides in a new window It was fun to present this talk at JavaOne 2012 with Eric. We had some good questions from the audience. Let me know in the Comments if you have any further questions. I'll pass all the good questions to Eric and keep the bad questions for myself. Hinkmond

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  • A way to return multiple return values from a method: put method inside class representing return value. Is it a good design?

    - by john smith optional
    I need to return 2 values from a method. My approach is as follows: create an inner class with 2 fields that will be used to keep those 2 values put the method inside that class instantiate the class and call the method. The only thing that will be changed in the method is that in the end it will assign those 2 values to the fields of the instance. Then I can address those values by referencing to the fields of that object. Is it a good design and why?

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  • How is game development different from other software development?

    - by Davy8
    For a solid general purpose software developer, what specifically is different about game development, either fundamentally or just differences in degree? I've done toy games like Tic-tac-toe, Tetris, and a brute-force sudoku solver (with UI) and I'm now embarking on a mid-sized project (mid-sized for being a single developer and not having done many games) and one thing I've found with this particular project is that separation of concerns is a lot harder since everything affects state, and every object can interact with every other object in a myriad of ways. So far I've managed to keep the code reasonably clean for my satisfaction but I find that keeping clean code in non-trivial games is a lot harder than it is for my day job. The game I'm working on is turn-based and the graphics are going to be fairly simple (web-based, mostly through DOM manipulation) so real time and 3d work aren't really applicable to me, but I'd still be interested in answers regarding those if they're interesting. Mostly interested in general game logic though. P.S. Feel free to retag this, I'm not really sure what tags are applicable.

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  • Innovation on CS

    - by guiman
    Hi all, its been some time that i've been thinking about creating something that could help the web community and leave some mark, but the problem that there are no ideas poping out of my head. So 2 questions comes to my mind: First, how did projects like Twitter, Google or any other big project that had changed our way of living in the internet get started? Secondly, do we have to force it or just keep doing what we do best and wait to that idea that could change things? While writting this question, one quote come to mind: Imagination is more important than knowledge Albert Einstein

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  • Got a contract to hire offer

    - by user23838
    I just got a contract to hire position with a local company. They are paying 28/hour. I just graduated from college. They said they will take me in full-time after 6 months. Should I ask for more money? I wanted somewhere between 60-70k. But this offer has no benefits, no paid holidays. They said they hired couple of entry level people for the same amount of money. So, they want to keep the rate the same. Should I negotiate with the recruiter harder? Thanks

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  • Opening an XML in Unity3D when the game is built

    - by N0xus
    At the moment, my game can open up an XML file inside the editor when I run it. In my XMLReader.cs I'm loading in my file like so: _xmlDocument.Load(Application.dataPath + "\\HV_Settings\\Settings.xml"); This class also deals with what the XML should do once it has been read in. However, when I build the game and run the exe, this file isn't called. I know that I can store this file in the C drive, but I want to keep everything in one place so when I start to release what I'm working on, the user doesn't need to do anything. Am I doing something silly which is causing the XML not to be read?

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  • iPad Discussion

    - by Dave Campbell
    I had reason to meet up with someone I don't see very often a bit ago. In the course of the conversation, he told me he bought an iPad. I don't know if I was expected to ooh and ahh, but I didn't. After he finished saying how cool it was and how much he and his wife liked it, I commented "no Flash and no Silverlight" after which followed this: Him: "You don't need it, HTML5 can do everything Flash and Silverlight does" Me: "Wait... you're telling me that the iPad converts existing Flash content into HTML5 and then renders it?" Him: "No, but once all the existing sites are converted to HTML 5 it'll be fine and we don't need Flash... or Silverlight" 'all the existing sites' ... huh ... I didn't get a notice, maybe they're doing them alphabetically or something :) Ok Spanky... you keep drinking that Kool-Aide from Steve, I've got mine... it's blue with Silverlight:

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  • Unable to wake display with remote

    - by Eugene
    I'm running an HTPC (xbmc) without a keyboard/mouse attached, running oneiric. After some indeterminate amount of time, sometime between 1 and 12 hours, the display goes to sleep. The computer itself is not sleeping, I can still SSH to it from another computer. The remote will not wake the display. The IR receiver is working, as irw will show me the remote key presses. The only way to get my display back is to restart the display manager, lightdm in this case. Does anybody know a way to keep the display from going to sleep? I don't really need any power management at all considering that it connects to my TV and when I want my display to go to sleep, I turn off my TV.

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  • Cloud INaaS from Data Integration companies

    - by llaszews
    Traditional integration IT vendors are also starting to offer INaaS. Infomatica has been the most aggressive integration vendor when it comes to offering INaaS. Informatica has offered INaaS for over five years and continues to add capabilities, has a number of high profile references, and also continues to add out-of-the-box cloud integration with major COTS and SaaS providers. The Informatica Marketplace contains pre-packaged Informatica Cloud end-points and plug-ins. One such MarketPlace solution, is integration with Oracle E-Business Suite using Informatica integration. The Informatica E-Business Suite INaaS offering includes automatic loading and extraction of data between Salesforce CRM and on-premise systems, cloud-to-cloud, flat files, and relational database. The entire Informatica Cloud integration solution runs in an Informatica managed facility (PaaS). When running in a PaaS environment, Informatica offers an option to keep an exact copy of your cloud-based data on-premise for archival, compliance, and enterprise reporting requirements.

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  • how to access shared external drive connected by usb to Airport Extreme Router

    - by Nathaniel
    I have an external hard drive connected to my Airport Extreme. I keep my photo and music files on it and can access them from both a Mac PowerPC and a Windows XP machine. For some reason I can find, much less connect to, it on my Ubuntu 10.10 machine. I can see my router in the "network" folder but can't seem to find and connect to the shared drive. Any help would greatly appreciated. I am somewhat of a novice with Ubuntu and networking. Thnaks, Nathaniel

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  • Functional programming readability

    - by Jimmy Hoffa
    I'm curious about this because I recall before learning any functional languages, I thought them all horribly, awfully, terribly unreadable. Now that I know Haskell and f#, I find it takes a little longer to read less code, but that little code does far more than an equivalent amount would in an imperative language, so it feels like a net gain and I'm not extremely practiced in functional. Here's my question, I constantly hear from OOP folks that functional style is terribly unreadable. I'm curious if this is the case and I'm deluding myself, or if they took the time to learn a functional language, the whole style would no longer be more unreadable than OOP? Has anybody seen any evidence or got any anecdotes where they saw this go one way or another with frequency enough to possibly say? If writing functionally really is of lower readability than I don't want to keep using it, but I really don't know if that's the case or not..

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  • Pro Google App Engine developer interview questions (with answers)

    - by WooYek
    What are good questions to determine if applicant is pro Google App Engine developer? Questions that can distinguish that someone is not an ad-hoc GAE programmer, but is really doing professional GAE development, with all areas concerned (eg. performance, transactions, async/batch data processing). Please provide answers, so an intermediate developer (such as myself :) can interview someone more experienced. Please avoid open questions. If possible please provide a link to a documentation part that's covering a topic in question. Please keep one interview question/answer per response for better reading experience and easier interview preparation.

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  • Installing Ubuntu 12.04.1 x64 with Fake RAID 1 [SOLVED]

    - by Arkadius
    I had: Software: Dual boot with Windows XP Ubuntu 10.04 LTS x32 Hardware Fake RAID 1 (mirroring) with 2x1 TB: Partition 1 - Windows Partition 2 - SWAP Partition 3 - / (root) Partition 4 - Extended Partition 5 - /home Partition 6 - /data arek@domek:/var/log/installer$ sudo fdisk -l Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sda1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sda2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sda3 528506370 570468149 20980890 83 Linux /dev/sda4 570468150 1953118439 691325145 5 Extended /dev/sda5 570468213 675340469 52436128+ 83 Linux /dev/sda6 675340533 1953118439 638888953+ 83 Linux Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sdb1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sdb2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sdb3 528506370 570468149 20980890 83 Linux /dev/sdb4 570468150 1953118439 691325145 5 Extended /dev/sdb5 570468213 675340469 52436128+ 83 Linux /dev/sdb6 675340533 1953118439 638888953+ 83 Linux arek@domek:/var/log/installer$ ls -l /dev/mapper/ total 0 crw------- 1 root root 10, 236 Oct 7 20:17 control lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha -> ../dm-0 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha1 -> ../dm-1 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha2 -> ../dm-2 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha3 -> ../dm-3 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha4 -> ../dm-4 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha5 -> ../dm-5 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha6 -> ../dm-6 I wanted to upgrade from 10.04 x32 to 12.04 x64 using FRESH installation. So, run installation of Ubuntu 12.04.1 x64 LTS using alternate CD. During the installation I selected manual partitioning and to: - Use and Format / (root) - Use and Format SWAP - Use and Keep data on /home - Use and Keep data on /data After I clicked "Continue" I get error creating and formatting SWAP partition. I go to terminal with Alt + F2 (?) and hit enter. I discovered that there was visible RAID as only disk with NO partitions. Something like this: arek@domek:/var/log/installer$ ls -l /dev/mapper/ lrwxrwxrwx 1 root root 7 Oct 7 20:17 /dev/mapper/pdc_jhjbcaha -> ../dm-0 arek@domek:/var/log/installer$ ls -l /dev/dm* brw-rw---- 1 root disk 252, 0 Oct 7 20:17 /dev/dm-0 So I switched to log console Alt+F3 (?) and saw errors like below: Oct 7 14:02:45 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:45 anna-install: Installing dmraid-udeb Oct 7 14:02:45 anna[12599]: DEBUG: retrieving dmraid-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving libdmraid1.0.0.rc16-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving kpartx-udeb 0.4.9-3ubuntu5 Oct 7 14:02:49 disk-detect: Serial ATA RAID disk(s) detected. Oct 7 14:02:55 disk-detect: Enabling dmraid support. Oct 7 14:02:55 disk-detect: RAID set "pdc_jhjbcaha" was activated Oct 7 14:02:55 HERE --> dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha Oct 7 14:02:56 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (libnewt0.52): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (ext2-modules): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: INFO: Menu item 'partman-base' selected Oct 7 14:02:57 kernel: [ 316.512999] NTFS driver 2.1.30 [Flags: R/O MODULE]. Oct 7 14:02:57 kernel: [ 316.523221] Btrfs loaded Oct 7 14:02:57 kernel: [ 316.534781] JFS: nTxBlock = 8192, nTxLock = 65536 Oct 7 14:02:57 kernel: [ 316.554749] SGI XFS with ACLs, security attributes, realtime, large block/inode numbers, no debug enabled Oct 7 14:02:57 kernel: [ 316.555336] SGI XFS Quota Management subsystem Oct 7 14:02:58 md-devices: mdadm: No arrays found in config file or automatically Oct 7 14:02:58 partman: No matching physical volumes found Oct 7 14:02:58 partman: No volume groups found Oct 7 14:02:58 partman: Reading all physical volumes. This may take a while... Oct 7 14:02:58 partman-lvm: No volume groups found Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:06:11 HERE --> partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory Oct 7 14:07:28 init: starting pid 401, tty '/dev/tty2': '-/bin/sh' Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface eth0 Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface lo As You can see there are 2 errors Oct 7 14:02:55 dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha and Oct 7 14:06:11 partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory I looked in the internet and try to run command "dmraid -ay" and get something like that: dmraid -ay /dev/mapper/pdc_jhjbcaha -> Already activated /dev/mapper/pdc_jhjbcaha1 -> Successfully activated /dev/mapper/pdc_jhjbcaha2 -> Successfully activated /dev/mapper/pdc_jhjbcaha3 -> Successfully activated /dev/mapper/pdc_jhjbcaha4 -> Successfully activated /dev/mapper/pdc_jhjbcaha5 -> Successfully activated /dev/mapper/pdc_jhjbcaha6 -> Successfully activated Then I returned to installer with Alt+F1 (?) and click "Return" to return to partitioning menu. I did NOT change anything just selected again "Continue" and everything goes smoothly. I hope this will help someone. arkadius

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  • Used DBAN to wipe Lenovo u410 then installed Ubuntu. Need to install windows 8, but I get an error.

    - by David
    When I try to boot from my windows 8 USB (tested on a separate PC), I get this error text "The boot configuration data for your pc is missing or contains errors." I want to install windows again so I can fix a battery issue I'm having. Lenovo's power management app has an option to keep the battery at 60% if the laptop stays plugged in most of the time. I enabled this, then formatted without changing it back. I think there might be a raid setup that I may need to remove or something. I don't mind removing Ubuntu and starting fresh. I would just love some help with all this, I'm a noob when it comes to Linux.

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  • How can I move towards the Business Intelligence/ data mining fields from software developer [closed]

    - by user1758043
    I am working as a Python developer and I work with django. I also do some web scraping and building spiders and bots. Now from there I want to make my move to Business Intelligence. I just want to know how I can move into that field. Because as companies are not going to hire me in that field directly, I just want to know how can I make the transistion. I was thinking of first working as Database developer in SQL and then I can see further. But I want advice from you guys so that I can start learning that stuff so that I can change jobs keeping that in mind. Here in my area there are plenty of jobs in all areas but I need to know how to transition and what things I should learn before making that transition. Here jobs are plenty so if I know my stuff, getting a job is a piece of cake because they don't have any people. Same jobs keep getting advertised for months and months.

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  • Responding to the page unload in a managed bean

    - by frank.nimphius
    Though ADF Faces provides an uncommitted data warning functionality, developers may have the requirement to respond to the page unload event within custom application code, programmed in a managed bean. The af:clientListener tag that is used in ADF Faces to listen for JavaScript and ADF Faces client component events does not provide the option to listen for the unload event. So this often recommended way of implementing JavaScript in ADF Faces does not work for this use case. To send an event from JavaScript to the server, ADF Faces provides the af:serverListener tag that you use to queue a CustomEvent that invokes method in a managed bean. While this is part of the solution, during testing, it turns out, the browser native JavaScript unload event itself is not very helpful to send an event to the server using the af:serverListener tag. The reason for this is that when the unload event fires, the page already has been unloaded and the ADF Faces AdfPage object needed to queue the custom event already returns null. So the solution to the unload page event handling is the unbeforeunload event, which I am not sure if all browsers support them. I tested IE and FF and obviously they do though. To register the beforeunload event, you use an advanced JavaScript programming technique that dynamically adds listeners to page events. <af:document id="d1" onunload="performUnloadEvent"                      clientComponent="true"> <af:resource type="javascript">   window.addEventListener('beforeunload',                            function (){performUnloadEvent()},false)      function performUnloadEvent(){   //note that af:document must have clientComponent="true" set   //for JavaScript to access the component object   var eventSource = AdfPage.PAGE.findComponentByAbsoluteId('d1');   //var x and y are dummy variables obviously needed to keep the page   //alive for as long it takes to send the custom event to the server   var x = AdfCustomEvent.queue(eventSource,                                "handleOnUnload",                                {args:'noargs'},false);   //replace args:'noargs' with key:value pairs if your event needs to   //pass arguments and values to the server side managed bean.   var y = 0; } </af:resource> <af:serverListener type="handleOnUnload"                    method="#{UnloadHandler.onUnloadHandler}"/> // rest of the page goes here … </af:document> The managed bean method called by the custom event has the following signature:  public void onUnloadHandler(ClientEvent clientEvent) {  } I don't really have a good explanation for why the JavaSCript variables "x" and "y" are needed, but this is how I got it working. To me it ones again shows how fragile custom JavaScript development is and why you should stay away from using it whenever possible. Note: If the unload event is produced through navigation in JavaServer Faces, then there is no need to use JavaScript for this. If you know that navigation is performed from one page to the next, then the action you want to perform can be handled in JSF directly in the context of the lifecycle.

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  • junior / professional / senior categorization

    - by oozoo
    Hey guys, is it just me or is the categorization of developer levels highly subjective? I get the feeling that every company tries to hire experienced developers as juniors because they don't know $technology. For example my own career: I switched technologies a couple of times, while sticking to java as a programming language. For example I first worked for 3 years using JavaSE technologies, the next company I worked for hired me as junior because I didn't have JavaEE experience - while still selling me as professional level to customers (I work in consulting). The next company hired me again as junior because I didn't have SAP experience - they mostly work with SAP Java technologies which is definitely a niche. Still, they are selling all their technology consultants for exactly the same rate while paying them significantly different wages. Now when switching jobs again I feel like this whole thing is going to start all over again because I don't have Spring experience or Oracle knowledge. tl;dr = is my observation totally off base that companies are just using these categorizations as means to keep down wages?

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  • Where should i organize my matrices in a 3D Game engine?

    - by Need4Sleep
    I'm working with a group of people from around the world to create a game engine(and hopefully a game with it) within the next upcoming years. My first task was writing a camera class for the engine to use in order to add cameras to the scene, position and follow points in the scene. The problem i have is with using matrices for transformations in the class, should i keep matrices separate to each class? such as have the model matrix in the model class, camera matrix in the camera class, or have all matrices placed in one class/chuck? I could see pros and cons for each method, but i wanted to hear some input form a more professional standpoint.

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  • Tripple boot install with Windows MBR

    - by Andre Doria
    I have 2 hard drives, each 1TB. First drive has only Windows 7. The second drive has Kali installed on logical partitions #5 (/boot), #6 (/), #7 (/home), and #8 (swap). The bootloader is installed in /dev/sdb5. It also has Ubuntu installed on logical partitions #9 (/boot), #10 (/), #11 (/home), and #12 (swap). I want to use Windows bootloader, so I use easyBCD to configure the boot menu. EasyBCD sees my second drive partitions as #1, #2, #3,..., #8. I then add Kali selecting second drive #1 (/boot) partition, and Ubuntu selecting its #5 (/boot) partition. After this my menu has choices of Windows 7 (default), Kali, and Ubuntu. The problem is that whether I select Kali or Ubuntu I always boot Kali! Any idea on how to enable Ubuntu boot while also keep using Windows bootloader in MBR?

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  • Joining Two MKV files in Ubuntu?

    - by Ryan McClure
    I have an opera that I'm ripping to my computer in MKV format with Handbrake. This opera is on two discs. Is there a way to join the resulting MKV's together? They will have the same bitrate, resolution, etc. If I do this, can I keep chapters from both MKV files organized? And, since I have subtitles in the file (not burnt in), will they still stay intact? I'm not too sure if this question is off-topic or not. If it is, feel more than free to delete it. :)

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • I don't understand why algorithms are so special

    - by Jessica
    I'm a student of computer science trying to soak up as much information on the topic as I can during my free time. I keep returning to algorithms time and again in various formats (online course, book, web tutorial), but the concept fails to sustain my attention. I just don't understand: why are algorithms so special? I can tell you why fractals are awesome, why the golden ratio is awesome, why origami is awesome and scientific applications of all the above. Heck I even love Newton's laws and conical sections. But when it comes to algorithms, I'm just not astounded. They are not insightful in new ways about human cognition at all. I was expecting algorithms to be shattering preconceptions and mind-altering but time and time again they fail miserably. What am I doing wrong in my approach? Can someone tell me why algorithms are so awesome?

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  • Need explanation of hexagonal architecture

    - by Victor Grazi
    I am reading about Alistair Cockburn's Hexagonal Architecture http://alistair.cockburn.us/Hexagonal+architecture with interest. One claim he makes is: "Finally, the automated function regression tests detect any violation of the promise to keep business logic out of the presentation layer. The organization can detect, and then correct, the logic leak." I do not understand this point. Is he saying that because the test is headless, then calls to a ui layer will throw exceptions? That doesn't seem to be a very sound test!

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  • How important is my job title?

    - by Relayer
    Hi all, I work on two internal, mission critical applications. Let's keep it simple and call them "Foo" and "Bar". Nobody outside of the company has ever heard of them - like I said, they're internal apps. Until now my jobtitle has just been "Software Developer". I've recently discovered that my jobtitle is being changed to "Foo and Bar Developer". I'm a little worried that, should I leave the company, I'll have trouble finding a new job because of my weird job title. My question is this: How important is my job title compared to everything else on my CV (or resume, if you're American)? Am I likely to be rejected by box-ticking HR people who don't realise that "Foo and Bar Developer" is the same as "Software Developer"? Thanks in advance.

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