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  • Will an Atheros AR928X work with WPA2?

    - by Tommy
    Basically I need only the answer to above question. Please think of that I am new to linux. For further explanation here is the full story: I have the following problem. My friends notebook (Vista) has got a trojan and refuses to work anymore. The Avira Rescue CD did not help either. So I tried an old (9.1) Ubuntu CD and backed up all the essential files. Since we have no Windows Install Disk we want to put Ubuntu on that notebook. But with the 9.1 version there is no WLAN. Systemtest tells me, that it finds an Atheros AR928X, but ifconfig does not show that and the network manager tells me there are no LAN/WLAN devices. So: does that work easier with the new Ubuntu version or is that network adapter a known troublemaker? And: if I get the adapter to work, will it work with the WPA2-network around here?

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  • Exalogic enables super fast Oracle Apps–Webcast November 29th

    - by JuergenKress
    Superfast Oracle Applications on Oracle Exalogic Elastic Cloud Webcast Series You’re invited to our Webcast series where you can get advice from Oracle experts on how Exalogic can provide high-speed performance for your Oracle JD Edwards, E-Business Suite and PeopleSoft Enterprise applications. By attending one or all of the webcasts in this series, you will: Learn the benefits of Oracle Engineered Systems. Understand the strategy of Oracle Apps on Oracle Engineered Systems. Realize performance gains with Oracle Exalogic Elastic Cloud. How to deploy Oracle Apps on Exalogic – best practices. Comprehend Oracle benchmarks results. Discover how to take next steps to deploy on Oracle Exalogic Elastic Cloud. Oracle Exalogic for Oracle PeopleSoft Applications Tuesday, November 29, 2011, 10 AM PST Speakers: Robert McDonald, Senior Principal Product Manager, Oracle Exalogic Nishit Rao, Director, Product Management, Oracle Fusion Middleware Register for the Webcast For regular information become a member in the WebLogic Partner Community please first login at http://partner.oracle.com and then visit: http://www.oracle.com/partners/goto/wls-emea Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Exalogic Elastic Cloud,Peoplesoft,Exalogic,Oracle,OPN,Jürgen Kressrgen Kress,Nishit Rao,Robert McDonald

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  • Welcome

    - by Jiandong Guo
    In this blog, I plan to provide you with information about OWSM, Oracle Web services Manager.  I joined Platform Security and OWSM team in Oracle's identity management organization in February, 2010. Before that I had been working on Metro, an open source Web services project,  in Sun's Glassfish organization for 5 years, as one of the architects for security. I am continuing that work here at Oracle OWSM, focusing on developing and evangelizing our enterprise Web services security,  identity and policy management offerings.To start with, I plan to write a series of posts on some of the new features for OWSM in Oracle Fusion Middleware 11g R1 PS3.Thank you all for your interests.

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  • How to Multitask in the Linux Terminal: 3 Ways to Use Multiple Shells at Once

    - by Chris Hoffman
    The Linux terminal has rich multitasking capabilities. You can switch between the virtual consoles already running on your system, use Bash job control to run processes in the background, and take advantage of GNU screen, a terminal “window manager.” You don’t have to stick to a single command at a time. Whether you want to run a process in the background and revisit it occasionally or run multiple time-consuming tasks at once, Linux offers several options. How to Stress Test the Hard Drives in Your PC or Server How To Customize Your Android Lock Screen with WidgetLocker The Best Free Portable Apps for Your Flash Drive Toolkit

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  • Announcing the Mastering SharePoint 2013 Development lab

    - by Erwin van Hunen
    If you’re a seasoned SharePoint developer and you’d like to get up and running with all the new goodies that SharePoint 2013 is bringing, make sure you check out the Mastering SharePoint 2013 Development lab I’m giving at LabCenter in Stockholm, Sweden. 3 days of development heaven *and* you take away a brand new laptop, or an iPad, or some of the other perks you decide to go for. Check out: http://www.labcenter.se/Labs#lab=Mastering_Sharepoint_2013_Development The overview of the 3 days: Day 1 Module 1: Comparing SharePoint 2013 to SharePoint 2010 What’s new in SharePoint 2013 Module 2: Installing your SharePoint 2013 development environment How to successfully (and above all correctly) install SharePoint 2013 Day 2 Module 3: Apps, sandboxed or full trust? What’s the difference between the deployment models. Pro’s and con’s Code or no-code solutions? Module 4: Search is the new black Using the new out of the box Search webparts Building a search based solution Day 3 Module 5: Workflows Differences between SharePoint 2010 workflows and 2013 workflows Building a workflow using Visio and SharePoint Designer Building a workflow using Visual Studio Module 6: You’re the master of the design The design manager Master pages Page layouts CSS and HTML5

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  • Beginners Tips To Learn Vim

    - by Nathan Campos
    I'm the type of developer that only uses GUI fully-featured programmer editor, when I'm at Windows I use Notepad++, at my Mac I use TextMate and at Linux I use GEdit, but now I'm starting to develop inside my Linux server, which doesn't have any window manager installed and I saw this as a beautiful time to learn how to use Vim, which I always had problems to understand, I can't even open a file to edit at Vim, so I want to know: Which is the best eBook for a very beginner on this editor to learn how to use it? I really loved Vim after I saw all the awesome things that you can do with it and this is the perfect moment to learn how to use it. PS: It would be a lot better if it has a Kindle or ePub version

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  • Bluetooth not detected on Asus X401A / Ubuntu 12.10

    - by Majster-pl
    I have Asus X401A ( according to specs bluetooth is build-in to this laptop, http://www.asus.com/Notebooks/Versatile_Performance/X401A/#specifications ) Bluetooth in global settings is gray ( unable to turn it on ) rfkill list output: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: asus-wlan: Wireless LAN Soft blocked: no Hard blocked: no cat /var/log/dmesg | grep Blue* [ 5.895791] Bluetooth: Core ver 2.16 [ 5.895807] Bluetooth: HCI device and connection manager initialized [ 5.895809] Bluetooth: HCI socket layer initialized [ 5.895810] Bluetooth: L2CAP socket layer initialized [ 5.895814] Bluetooth: SCO socket layer initialized [ 5.909618] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 5.909621] Bluetooth: BNEP filters: protocol multicast [ 5.910020] Bluetooth: RFCOMM TTY layer initialized [ 5.910024] Bluetooth: RFCOMM socket layer initialized [ 5.910025] Bluetooth: RFCOMM ver 1.11 hcitool dev Devices: (empty) My wifes laptop Asus K53 have the same problem Ubuntu 12.04 LTS Any help please ?

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  • When you are expecting a promoting, do you prefer an technical or administrative job? [closed]

    - by Darf Zon
    As a programmer, they offered me an upgrade as project manager, but my feeling is that I can have a more effective contribution in a technical role that in one administrative. When should I accept the promotion? Generally speaking, I think that people should do what they love and what they like to do, from the time you are offered a promotion to someone is because he has been doing a great job today, and certainly learn new things in the new position and obviously have a better financial remuneration, but if it really is something you do not like do not good that post. That's my opinion.

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  • New in 11gR2: Oracle Optimized System for Oracle Unified Directory (OOS4OUD) Podcast

    - by Darin Pendergraft
    There have been a lot of cool new features in the IDM 11gR2 related to new functionality: social log-in capability, mobile application security, and self service access requests, just to name a few.  But what about performance? In the 11gR2 release we announced the availability of an Optimized System configuration for Unified Directory.  Oracle is very focused on software with matching hardware that is configured and tuned to get the best performance possible.  I caught up with Nick Kloski, Infrastructure Solutions Manager and asked him to talk me through the new Optimized System for OUD. Listen to the podcast interview here. Podcast Interview

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  • PARTNER WEBCAST : Nimble SmartStack for Oracle with Cisco UCS (Nov 12)

    - by Zeynep Koch
    You are invited to the live webcast with Nimble Storage, Oracle and Cisco where we will talk about the new SmartStack solution from Nimble Storage that features Oracle Linux, Oracle VM and Cisco UCS products. When : Tuesday, November 12, 2013, 11:00 AM Pacific Time Panelists: Michele Resta, Director of Linux and Virtualization Alliances, Oracle John McAbel, Senior Product Manager, Cisco Ibby Rahmani, Solutions Marketing, Nimble Storage SmartStack™solutions provide pre-validated reference architectures that speed deployments and minimize risk. All SmartStack solutions incorporate Cisco UCS as the compute and network infrastructure. In this webinar, you will learn how Nimble Storage SmartStack with Oracle and Cisco provides a converged infrastructure for Oracle Database environments with Oracle Linux and Oracle VM. SmartStack, built on best-of-breed components, delivers the performance and reliability needed for deploying Oracle on a single symmetric multiprocessing (SMP) server or Oracle Real Application Clusters (RAC) on multiple nodes.  Register today 

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  • New Exadata, Exalogic, Exalytics Public References

    - by Javier Puerta
    CUSTOMER SUCCESS STORIES & SPOTLIGHTS AmerisourceBergen (US) Oracle Exadata, Oracle Advanced Compression, Oracle Advanced Customer Support Services, Oracle Active Data Guard Published: July 31, 2014 Guangzhou Municipal Human Resources and Social Security Bureau (China) Exalogic, Enterprise Mgr Published: July 31, 2014 Norfolk Southern Corp. (US) Oracle Exadata, Oracle Exalytics, Oracle Business Intelligence Suite, Enterprise Edition Published: July 30, 2014 TDC (Denmark) Oracle Exadata, Oracle ZFS Storage Appliance, SPARC T4-4, SPARC T4-1, Oracle Solaris, Oracle Consulting, Oracle Advanced Customer Support Services Published: July 30, 2014 Chosun Ilbo (Korea) Oracle Exadata, Oracle GoldenGate Published: July 29, 2014 GIA (Gemological Institute of America) (US), Exalogic, Exadata Published: July 25, 2014 City of Lakeland (US) Oracle Exadata, Oracle Active Data Guard, Oracle Partitioning, Oracle Tuning Pack, Oracle Enterprise Manager, Oracle Diagnostics Pack, Oracle Enterprise Service Bus, Oracle Advanced Customer Support Services, Oracle Platinum Services Published: July 15, 2014 Tech Mahindra (India) Oracle Exadata, SPARC T5-4, Oracle Solaris 11, PeopleSoft Human Resources, Oracle Advanced Customer Support Services Published: July 01, 2014

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  • Luxottica Delivers an Elevated Customer Experience

    - by user801960
    Luxottica Group is a global leader in premium, luxury and sports eyewear with nearly 6,250 stores worldwide. The Group’s strong brand portfolio comprises ten house brands including Oakley, Ray-Ban, Percol and Arnette, and 20 licensed brands such as Bulgari, Chanel and Versace. In January at the Oracle Retail Exchange in New York, Luca Del Din, Luxottica Group’s IT Manager – Global Retail Demand and Integration and Irven Cassio, Digital Experience Director for Luxottica Retail introduced our REx delegates to their flagship Sunglass Hut store on Fifth Avenue. This store showcase provided the opportunity to explore this fantastic retail space incorporating the store’s interactive retail concept, the Sunglass Hut Social Sun station. I invite you to hear from Luca and Irven as we explore some of the innovative technologies and concepts that Luxottica deployed in this store and how these deliver an elevated customer experience.

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  • REGISTER NOW! ORACLE HARDWARE SALES TRAINING: HARDWARE AND SOFTWARE - ENGINEERED TO BE SOLD TOGETHER!

    - by mseika
    REGISTER NOW!ORACLE HARDWARE SALES TRAINING: HARDWARE AND SOFTWARE - ENGINEERED TO BE SOLD TOGETHER! Dear partner You can now register for Oracle's EMEA Hardware Sales Training Roadshow: "Hardware and Software - Engineered to be sold together!"The objective of this one-day, face-to-face, free of charge training session is to share with you and your Oracle peers the latest information on Oracle's products and solutions and to ensure that you are fully equipped to position and sell Oracle's integrated stack. Please find the agenda, schedule details and registration information here.The seats are limited and available on a first-come-first-serve basis. We recommend you to register yourself as early as possible and reserve your seat.Register Now We hope you will take the maximum advantage of these great learning and networking opportunities and look forward to welcoming you to your nearest event! Best regards, Giuseppe FacchettiPartner Business Development Manager,Servers, Oracle EMEA Sasan MoaveniStorage Partner Sales ManagerOracle EMEA

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  • Database Consolidation onto Private Clouds - updated for Oracle Database 12c

    - by B R Clouse
    One of our team's most popular white papers has been expanded and updated to discuss Oracle Database 12c.  Now available on our OTN page, the new version of Database Consolidation onto Private Clouds covers best practices for consolidation with pluggable databases that the new mulitenant architecture provides, and expanded information on the database and schema consolidation options.  These are the consolidation models the paper evaluates:   server  database  schema pluggable databases  Key considerations for consolidating workloads which the paper explores: Choosing a consolidation model How PDBs solve the IT complexity problem Isolation in consolidated environments Cloud pool design Complementary workloads Enterprise Manager 12c for consolidation planning and operations Many more white papers have been updated or are new for Oracle Database 12c. We'll continue to highlight those which tie directory to your journey to enterprise cloud.

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  • Transferring Email to Google Apps - Timing

    - by picus
    I did a site for a client a few months back. Hosting & email was setup through Dreamhost VPS. Hosting has not been an issue, but email has become increasingly dodgy. Long story short, they want to transfer to Google Apps for Biz. They already have the mailboxes setup - they are on macs so they will be transferring using the gmail email importer for mac - my question is this - should they transfer their domain over first or their emails? I'm a developer so I have no problem changing their DNS settings, but I am not an IT manager type by any stretch so I am a bit in the dark about process - my proposed process was: Delete any junk/deleted mail from current environment Backup email locally copy emails to google apps via importer Switch domain and update mac mail settings It seems that doing the domain first would be best but I don't know if that is possible. I have been trying to find a generic checklist, but i haven't been able to.

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  • Join Our Call: Sun Storage 2500-M2 Announcement

    - by user797911
    Oracle's Sun Storage 2500-M2 array brings together the latest Fibre Channel (FC) and SAS2 technologies with Oracle's Sun Storage Common Array software from Oracle to create a robust solution that’s equally adept in an entry-level storage area network (SAN) for the mid-size business and integrating into an existing storage network within the enterprise. The Sun Storage 2500-M2 replaces Sun's Storage 2500 array product line and is designed so that the customer may have a quick qualification time for fast and easy deployment in the traditional 2500 environments. Jun Jang, Oracle Principal Product Manager will be hosting this 1 hour live call (a recording will be available), please join us to find out more: Event Date: 24-JUN-11 Event Time: 08:00 am PST/PDT/4pm UK time Web Registration and Access: http://oukc.oracle.com/static09/opn/login/?t=livewebcast|c=1031672594 Access for Mobile Devices: http://my.oracle.com/content/web/cnt636926 Call Provider: Intercall International Participant Dial-In Number: 706-634-8508 Additional International Dial-In Numbers Link: http://www.intercall.com/national/oracleuniversity/gdnam.html Dial-In Passcode: 96395

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  • Join Our Call: Sun Storage 2500-M2 Announcement

    - by mseika
    Oracle's Sun Storage 2500-M2 array brings together the latest Fibre Channel (FC) and SAS2 technologies with Oracle's Sun Storage Common Array software from Oracle to create a robust solution that’s equally adept in an ! entry-level storage area network (SAN) for the mid-size business and integrating into an existing storage network within the enterprise. The Sun Storage 2500-M2 replaces Sun's Storage 2500 array product line and is designed so that the customer may have a quick qualification time for fast and easy deployment in the traditional 2500 environments. Jun Jang, Oracle Principal Product Manager will be hosting this 1 hour live call (a recording will be available), please join us to find out more:24. Jun 2011 08:00 am PST/PDT/4pm UK timeWeb Registration and AccessAccess for Mobile DevicesInternational Participant Dial-In Number: 706-634-8508Additional International Dial-In Numbers LinkDial-In Passcode: 6395

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  • Oracle CRM is ready for the Apple iPad!

    - by divya.malik
    Here is some exciting news to report from the Oracle headquarters today. For all you Apple and Oracle CRM fans, we just announced Oracle CRM support for the Apple iPad. This is great news for anyone seeking richer CRM user experience with the Apple iPad. Oracle’s Siebel CRM can support a rich graphical user interface on Apple’s iPad using the recently released Oracle’s server –based REST ( Representational State Transfer and is a simple way of providing APIs over HTTP) interface and get access to the Siebel metadata. In the words of SVP, Anthony Lye “Siebel CRM support for the Apple iPad is yet another example of Oracle’s dedication to give customers the cutting-edge CRM options on the latest devices so they can grow their business and increase productivity.” For more details on this integration, please read the press release Here is a demo created by Oracle CRM Principal Product Manager, Raj Aggarwal

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  • Completely uninstall/reinstall Eclipse and add support for php and jquery

    - by ganjan
    I have been using Eclipse a short while and it worked perfectly until I started downloading different plugins that I didn't really need. Now I get a ton of different errors and can't even open a php file. What I want to do is just to remove Eclipse and reinstall it, but that was much harder that I first thought. I marked every eclipse package in synaptic packaged manager and selected complete removal, I even deleted the .meta folder in my working dictionary, but when I installed eclipse again. It was as if I hadn't removed anything. Same errors from the plug-ins I had installed before. Seems like when you install something in linux, files are stored all over the place. Makes real hard do remove anything. So how do I COMPLETELY remove Eclipse, reinstall it and add support for php and jquery. Thanks.

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  • OpenWorld 2013 Presentation Links

    - by Darin Pendergraft
    We have had a lot of requests for OpenWorld 2013 presentations that were delivered by the IDM team this year in San Francisco.  To make things easier, I have uploaded all of the presentations to SlideShare.  Here is a list of available presentations: ID Title CON8808 Enabling Business Growth in the new Economy CON8810 Who Should have Access to What CON8811 Converged Identity Governance for Speeding Up Business and Reducing Cost CON8813 Securing Privileged Accounts with an integrated IDM Solution CON8817 API Management - Enable your Infrastructure for Secure Mobile and Cloud Use CON8819 Context and Risk Aware Access Control Any Device AnyWhere CON8823 Access management for the Internet of Things CON8828 Justifying and Planning a Successful Identity Management Upgrade CON8833 Access at Scale for Hundreds of Millions of Users CON8834 Bring Your Own Identity CON8836 Leveraging the Cloud to Simplify Your Identity Management Implementation CON8837 Leverage Authorization to Monetize Content and Media Subscriptions CON8896 Securely Enabling Mobile Access for Business Transformation CON8902 Developing Secure Mobile Applications CON9024 Next-Generation Optimized Directory - Oracle Unified Directory CON9573 Managing the OIM platform with Oracle Enterprise Manager

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  • Architect Day: Boston - Agenda Update

    - by Bob Rhubart
    Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Boston, MA on September 12, 2012. Registration is open, but seating is limited. When: September 12, 2012 8:30am – 5:00pm Where: Boston Marriott Burlington One Burlington Mall Road Burlington, MA 01803 Register now Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast Salon E Foyer 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Salon E 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Salon E 10:00 am - 10:30 am Securing Public and Private Clouds | Anton Nielsen Long before the term "Cloud Computing" existed, Oracle technologies supported and promoted the concept. Centralized data with remote users has been at the core of these technologies for decades. The public cloud, and extending private clouds to the internet, though, has added security challenges never imagined decades ago. This presentation will examine a real life security breach and introduce architecture, technologies and policies to secure public and private clouds.  Salon E 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Salon E Innovations in Grid Computing with Oracle Coherence | Rob Misek Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Salon C 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Salon E Oracle Enterprise Manager | Avi Huber Much more than a DB management tool, Oracle Enterprise Manager provides management and monitoring coverage for the entire Oracle stack, and beyond. This session will concentrate on the middleware management functionality in OEM, starting with Real User Experience monitoring, through AppServer management, and into deep-dive Java diagnostics. We’ll discuss Business Driven Application Management (BDAM) and the benefits of top-down monitoring. Lastly, we’ll demonstrate how to trace a specific user experience problem, through a multitier SOA application, to its root cause, deep in the JVM. Salon C 12:15 pm - 1:15 pm Lunch Salon E Foyer 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Salon E 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy (ETS). Salon E 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Salon C 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Salon E 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Salon E 4:15 pm - 5:00 pm Networking / Reception Salon E Foyer Note: Session schedule and content subject to change.

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  • Die individuelle Lizenz zum Erfolg

    - by A&C Redaktion
    Wer will schon mit anderen über einen Kamm geschoren werden? All unsere Partner sind auf sehr unterschiedliche Bereiche spezialisiert und arbeiten mit einem breiten Spektrum an Kunden, die wiederum eine Vielzahl besonderer Bedürfnisse mitbringen. Dieser Vielfalt entsprechend, bietet Oracle ein ausdifferenziertes Lizenzierungsmodell. Speziell für die unabhängigen Softwarepartner (ISVs) erläutert Senior Channel Manager Sven Jürgens im Gespräch mit Holger Pölzl, welche Form der Lizenzierung zu welchem Vorhaben passt. Neben der klassischen Full Use Lizenz gibt es beispielsweise noch deutlich günstigere Arten, von Application Specific Full Use (ASFU) oder Embedded Software Licensing (ESL) bis hin zu SAAS- oder Hosting-Angeboten. Welches Modell das richtige ist, entscheiden die beiden am liebsten im direkten Gespräch mit dem Partner. Kontaktieren Sie uns: Sven.Juergens-AT-oracle-DOT-com und Holger.Poelztl-AT-oracle-DOT-com

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  • Améliorer la pertinence des réponses aux demandes clients et réduire les DMT*

    - by Valérie De Montvallon
    Le Knowledge Management pour améliorer la pertinence des réponses aux demandes clients et réduire les DMT Avec le témoignage de SFR Lundi 2 juillet de 8h30 à 10h30 à l’Automobile Club de France, Paris Web, appel vocal, rendez-vous en agence, vos clients s'attendent aujourd’hui à obtenir une réponse unique, pertinente et rapide, quel que soit le canal de contact. Vos conseillers clients et vos agents ont besoin d'avoir accès facilement à l'information nécessaire. La volumétrie des données utilisées par les services de relation clients (centres de contacts, vendeurs en magasin, community manager…) est impressionnante, mixant souvent plusieurs sources d’information et nécessitant des recherches sémantiques. Rendez-vous le 2 juillet pour découvrir comment un outil de Knowledge Management permet d’optimiser la pertinence des résultats de recherche. Au cours de cette matinée d’échanges, Jocelyn Aubry, DSI Relation Client Grand Public chez SFR, partagera son expérience d'intégration de la solution Oracle InQuira pour constituer une base de connaissance unique et cross-canal, au service de ses conseillers clients. Inscription : [email protected]

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  • Don't Miss This Week's Webinars!

    - by [email protected]
    Wednesday, April 14th - 11:00 am PT - 12:00 pm PT Oracle User Productivity Kit: Best Practices for Getting the Most out of your Student Information System and ERP. Register now! K-12 organizations cannot afford to risk deploying mission critical applications like student information systems and ERPs without complete confidence they will live up to expectations. Find out how Oracle UPK can ensure success. Wednesday, April 14th - 10:00 am PT - 11:00 am PT Utilizing Oracle UPK for More than Just Training. Register now! HEUG webinar featuring Beth Renstrom, Senior Manager, Oracle UPK Product Management and James Barber, Partner PM with ERP Analysts. Discover how Oracle UPK can be utilized well beyond just training development and delivery. Thursday, April 15th - 10:00 am PT - 11:00 am PT UPK Productive Day One. Register now! Learn how to maximize your applications investment, increase employee productivity, and mitigate risk through all phases of the project lifecycle with Oracle UPK.

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  • Arrow ECS: VAD mit Weitblick

    - by A&C Redaktion
    Die Arrow ECS unterstützt Oracle Partner dabei, sich dauerhaft erfolgreich zu etablieren. Als Value Added Distributor, kurz VAD, für das Oracle Soft- und Hardware Portfolio bietet Arrow wertvolle Mehrwertdienstleistungen für Partner an, etwa in den Bereichen Consulting, Vertrieb und Produktmarketing. Der Vorteil: Die Partner können sich voll auf ihr Kerngeschäft konzentrieren. Wie die Zusammenarbeit genau funktioniert, erklären Martin Wilhelm, Manager Business Unit Enterprise Solutions, Herbert Varga vom Product Management und die Sales-Expertin für Oracle Produkte, Maria Keller, im Video. Arrow ECS steht für kompetente und zuverlässige Zusammenarbeit mit dem Partner und wurde bereits mehrfach zum Oracle Global Value Added Distributor des Jahres gekürt

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