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  • MySQL started to consume about 40% of system CPU time and got unresponsive suddenly

    - by Alex
    I use Debian 6.0.3 x86_64 and MySQL 5.5.20-1~dotdeb.0-log from the Dotdeb repository. MySQL process started to consume a lot of "sy" CPU time serveral hours ago according to this graph. I was not able to connect to running mysqld process and had to kill it. I found nothing useful in logs. My setup seems to be quite common (I assume Dotdeb just redistributes stock MySQL versions) and I have never seen anything like this before. What is the possible root cause of this? How can I prevent this situation in the future?

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  • Software to create a knowledge base/FAQ system

    - by H1Man
    Our company is looking to build a web-based knowledge base system that can be used by our clients/end users to reduce the amount of support calls. Couple important notes: This is aimed at our end users, in other words, non-techies. So the UI has to be easy to use Should have the excellent (fast, accurate) search Should have ability to rate and comment on articles This will only be maintained by one or 2 people, so security isn't a big concern Something similar to what Microsoft is doing with their Knowledge Base. http://support.microsoft.com/search/ Does anyone have any recommendations on what software I can use? Thanks, H. Edit: I should have made this clear before but I don't mean build as in having our developers build a support/kb system from the ground up. I am looking to use a existing software package/solution that can be used to implement a knowledge base/support site.

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  • When to move into a CRM system?

    - by Dan
    I have a client that is currently managing around 5000+ contacts via Outlook. There is also a BES Express installation in place. There are a couple problems. First, there is a corrupt contact in there somewhere that is preventing either a cabled or over the air sync of the complete list to a blackberry. The second, is that it just seems to be getting a bit unruly. They currently have a license for ACT, which I'm trying to get them to move into, but at what number does the contact list need to be at to migrate away from using Outlook/Exchange and into a real CRM solution?

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  • Secure method of changing a user's password via Python script/non-interactively

    - by Matthew Rankin
    I've created a Python script using Fabric to configure a freshly built Slicehost Ubuntu slice. In case you're not familiar with Fabric, it uses Paramiko, a Python SSH2 client, to provide remote access "for application deployment or systems administration tasks." One of the first things I have the Fabric script do is to create a new admin user and set their password. Unlike Pexpect, Fabric cannot handle interactive commands on the remote system, so I need to set the user's password non-interactively. At present, I'm using the chpasswd command to change the password. This transmits the password as clear text over SSH to the remote system. Questions Is my current method of setting the password a security concern? Currently, the drawback I see is that Fabric shows the password as clear text on my local system as follows: [xxx.xx.xx.xxx] run: echo "johnsmith:supersecretpassw0rd" | chpasswd. Since I only run the Fabric script from my laptop, I don't think this is a security issue, but I'm interested in others' input. Is there a better method for setting the user's password non-interactively? Another option, would be to use Pexpect from within the Fabric script to set the password. Current Code # Fabric imports and host configuration excluded for brevity root_password = getpass.getpass("Root's password given by SliceManager: ") admin_username = prompt("Enter a username for the admin user to create: ") admin_password = getpass.getpass("Enter a password for the admin user: ") env.user = 'root' env.password = root_password # Create the admin group and add it to the sudoers file admin_group = 'admin' run('addgroup {group}'.format(group=admin_group)) run('echo "%{group} ALL=(ALL) ALL" >> /etc/sudoers'.format( group=admin_group) ) # Create the new admin user (default group=username); add to admin group run('adduser {username} --disabled-password --gecos ""'.format( username=admin_username) ) run('adduser {username} {group}'.format( username=admin_username, group=admin_group) ) # Set the password for the new admin user run('echo "{username}:{password}" | chpasswd'.format( username=admin_username, password=admin_password) ) Local System Terminal I/O $ fab config_rebuilt_slice Root's password given by SliceManager: Enter a username for the admin user to create: johnsmith Enter a password for the admin user: [xxx.xx.xx.xxx] run: addgroup admin [xxx.xx.xx.xxx] out: Adding group `admin' (GID 1000) ... [xxx.xx.xx.xxx] out: Done. [xxx.xx.xx.xxx] run: echo "%admin ALL=(ALL) ALL" >> /etc/sudoers [xxx.xx.xx.xxx] run: adduser johnsmith --disabled-password --gecos "" [xxx.xx.xx.xxx] out: Adding user `johnsmith' ... [xxx.xx.xx.xxx] out: Adding new group `johnsmith' (1001) ... [xxx.xx.xx.xxx] out: Adding new user `johnsmith' (1000) with group `johnsmith' ... [xxx.xx.xx.xxx] out: Creating home directory `/home/johnsmith' ... [xxx.xx.xx.xxx] out: Copying files from `/etc/skel' ... [xxx.xx.xx.xxx] run: adduser johnsmith admin [xxx.xx.xx.xxx] out: Adding user `johnsmith' to group `admin' ... [xxx.xx.xx.xxx] out: Adding user johnsmith to group admin [xxx.xx.xx.xxx] out: Done. [xxx.xx.xx.xxx] run: echo "johnsmith:supersecretpassw0rd" | chpasswd [xxx.xx.xx.xxx] run: passwd --lock root [xxx.xx.xx.xxx] out: passwd: password expiry information changed. Done. Disconnecting from [email protected]... done.

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  • Why "menus" unit is finalized too early?

    - by Harriv
    I tested my application with FastMM and FullDebugMode turned on, since I had some shutdown problems. After solving bunch of my own problems FastMM started to complain about calling virtual method on a freed object in TPopupList. I tried to move the menus unit as early as possible in uses so that it would be finalized last, but it didn't help. Is this real problem, a bug in vcl or false alarm from FastMM? Here's the full report from FastMM: FastMM has detected an attempt to call a virtual method on a freed object. An access violation will now be raised in order to abort the current operation. Freed object class: TPopupList Virtual method: Offset +16 Virtual method address: 4714E4 The allocation number was: 220 The object was allocated by thread 0x1CC0, and the stack trace (return addresses) at the time was: 403216 [sys\system.pas][System][System.@GetMem][2654] 404A4F [sys\system.pas][System][System.TObject.NewInstance][8807] 404E16 [sys\system.pas][System][System.@ClassCreate][9472] 404A84 [sys\system.pas][System][System.TObject.Create][8822] 7F2602 [Menus.pas][Menus][Menus.Menus][4223] 40570F [sys\system.pas][System][System.InitUnits][11397] 405777 [sys\system.pas][System][System.@StartExe][11462] 40844F [SysInit.pas][SysInit][SysInit.@InitExe][663] 7F6368 [PCCSServer.dpr][PCCSServer][PCCSServer.PCCSServer][148] 7C90DCBA [ZwSetInformationThread] 7C817077 [Unknown function at RegisterWaitForInputIdle] The object was subsequently freed by thread 0x1CC0, and the stack trace (return addresses) at the time was: 403232 [sys\system.pas][System][System.@FreeMem][2699] 404A6D [sys\system.pas][System][System.TObject.FreeInstance][8813] 404E61 [sys\system.pas][System][System.@ClassDestroy][9513] 428D15 [common\Classes.pas][Classes][Classes.TList.Destroy][2914] 404AB3 [sys\system.pas][System][System.TObject.Free][8832] 472091 [Menus.pas][Menus][Menus.Finalization][4228] 4056A7 [sys\system.pas][System][System.FinalizeUnits][11256] 4056BF [sys\system.pas][System][System.FinalizeUnits][11261] 7C9032A8 [RtlConvertUlongToLargeInteger] 7C90327A [RtlConvertUlongToLargeInteger] 7C92AA0F [Unknown function at towlower] The current thread ID is 0x1CC0, and the stack trace (return addresses) leading to this error is: 4714B8 [Menus.pas][Menus][Menus.TPopupList.MainWndProc][3779] 435BB2 [common\Classes.pas][Classes][Classes.StdWndProc][11583] 7E418734 [Unknown function at GetDC] 7E418816 [Unknown function at GetDC] 7E428EA0 [Unknown function at DefWindowProcW] 7E428EEC [Unknown function at DefWindowProcW] 7C90E473 [KiUserCallbackDispatcher] 7E42B1A8 [DestroyWindow] 47CE31 [Controls.pas][Controls][Controls.TWinControl.DestroyWindowHandle][6857] 493BE4 [Forms.pas][Forms][Forms.TCustomForm.DestroyWindowHandle][4564] 4906D9 [Forms.pas][Forms][Forms.TCustomForm.Destroy][2929] Current memory dump of 256 bytes starting at pointer address 7FF9CFF0: 2C FE 82 00 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 C4 A3 2D 0C 00 00 00 00 B1 D0 F9 7F 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 16 32 40 00 9D 5B 40 00 C8 5B 40 00 CE 82 40 00 3C 40 91 7C B0 B1 94 7C 0A 77 92 7C 84 77 92 7C 7C F0 96 7C 94 B3 94 7C 84 77 92 7C C0 1C 00 00 32 32 40 00 12 5B 40 00 EF 69 40 00 BA 20 47 00 A7 56 40 00 BF 56 40 00 A8 32 90 7C 7A 32 90 7C 0F AA 92 7C 0A 77 92 7C 84 77 92 7C C0 1C 00 00 0E 00 00 00 00 00 00 00 C7 35 65 59 2C FE 82 00 80 80 80 80 80 80 80 80 80 80 38 CA 9A A6 80 80 80 80 80 80 00 00 00 00 51 D1 F9 7F 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 16 32 40 00 9D 5B 40 00 C8 5B 40 00 CE 82 40 00 3C 40 91 7C B0 B1 94 7C 0A 77 92 7C 84 77 92 7C 7C F0 96 7C 94 B3 94 7C 84 77 92 7C , þ ‚ . € € € € € € € € € € € € € € € € Ä £ - . . . . . ± Ð ù . . . . . . . . . . . . . . . . À . . . . 2 @ . [ @ . È [ @ . Î ‚ @ . < @ ‘ | ° ± ” | . w ’ | „ w ’ | | ð – | ” ³ ” | „ w ’ | À . . . 2 2 @ . . [ @ . ï i @ . º G . § V @ . ¿ V @ . ¨ 2 | z 2 | . ª ’ | . w ’ | „ w ’ | À . . . . . . . . . . . Ç 5 e Y , þ ‚ . € € € € € € € € € € 8 Ê š ¦ € € € € € € . . . . Q Ñ ù . . . . . . . . . . . . . . . . Á . . . . 2 @ . [ @ . È [ @ . Î ‚ @ . < @ ‘ | ° ± ” | . w ’ | „ w ’ | | ð – | ” ³ ” | „ w ’ | I'm using Delphi 2007 and FastMM 4.97.

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  • 1 document pending in printer queue in System Tray that won't go away

    - by White Phoenix
    Edit: I didn't want to do it, but I restarted my computer - cleared the problem right away. Though if I were running a Windows 2003/2008 server, I would hate to have to restart the domain controller just to get rid of this irritating problem. If I run into this problem again, I'm going to try that remove printer/reinstall printer thing. Thanks for your help @Psychogeek. Points for your attempt. Running Windows 7, 32-bit Professional. My printer is an HP OfficeJet Wireless 8500. It's connected to my network wirelessly through TCP/IP as a standalone device. I was having some print problems awhile back and had to do some print spooler stuff as part of my troubleshooting (stopping the Print Spooler service, clearing the print spooler files from C:\Windows\System32\spool\PRINTERS and then restarting the service). I've finally narrowed it down to it being application specific, so that's that. However, as a leftover from all that troubleshooting, my printer icon is stuck in the tray - when I mouseover the icon, Windows says that there is 1 document(s) pending for my username. However, when I open up that printer's queue, there's nothing in there. I restarted the Printer Spooler service and also checked C:\Windows\System32\spool\PRINTERS if there's anything in there - nothing. I did a quick Google search and an answer from one of those "reps" at the Microsoft Socialnet site says for me to uninstall and reinstall the printer. The funny thing is, when I send print jobs, they print just fine - that 1 mystery document stuck in queue isn't stopping anything from happening. Short of having to do that, are there any other quick troubleshooting steps I may be missing?

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  • VSS error 12293 after system disk clone (Win2003)

    - by carlpett
    Hi! After cloning a windows 2003 installation from a single drive onto two mirrored drives using Acronis Disk Director, VSS no longer works, filing events 12293 and 7001 when trying to use backup tools, and additionally giving error 0x8004230f when accessing the Shadow copy tab of disk properties. I've google-researched this quite throughly, and found a suggested fix[1]: replacing the MBR signature of the disk. This would cause windows to invalidate old shadow copy information, which supposedly would make it all work again. However, I am a bit nervous over this... Is there a possiblity of messing this up somehow, because of the mbr originating from a single disk install, and now residing on a raid mirror? Has anyone here had this problem and solved it? This method or another? [1] http://kb.backupassist.com/articles.php?aid=2971 (under header Resolution 2)

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  • Web hosting for multiple web sites providing system isolation

    - by Justin
    We have a small number of projects where we expect the client will not be maintaining the installed versions of applications we install to power the site (such as Drupal). Given that an important part of security is keeping things updated, we don't want to host these projects on our Plesk-powered dedicated servers that currently host lots of our other client's websites. Our goal is to find a host where we can deploy isolated instances (be these slices, virtual servers, grid servers, etc) for each individual (or groups of 2-3) web sites as we need them. These instances would be completely separate, so that if one web site were hacked it would not impact any other site. Typical hosting requirements: Linux Apache PHP 5 MySQL Supports Drupal Ability to setup a cron task (but we don't need SSH access) Daily backups Virtualized/cloud hosting (we want to avoid shared) Pricing per site is around $25/month OS is patched automatically Some options we have considered but won't work: MediaTemple: Two major data center-wide security incidents and recent downtime foster doubt about this host's technical ability. Slicehost: This would require us to manage the entire server, which we don't want to do. Rackspace Cloud Sites (formerly Mosso): No backup options. Do you have any recommended hosting options for given these requirements?

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  • Good reasons to keep 32-bit Microsoft Windows desktop OSes

    - by Mark Henderson
    Server software has been 64-bit only for a while now (Since Server 2008 R2 for Windows, even earlier for Exchange and Sharepoint) and even Ubuntu are pushing you away from 32-bit versions for their server OSes. But is there any good, quantifiable reason to keep a 32-bit desktop operating system maintained? We're preparing our Windows 8 images for the (unfortunate?) few that will be early adopters. The majority of our desktop computers have 4gb or less of RAM, but I would love to not have to bother supporting a 32-bit flavoured operating system any more. Any reason why I should?

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  • Green System Administrator looking for helpful tips

    - by Joshua Anderson
    I have just been promoted to Systems Administrator for our product. We are designing a application that communicates with the cloud(Amazon EC2). I will be in charge of maintaining all Instances and their underlying components. So far this involves a set of load balanced services instances that connect to a central DB in a multi-tennant DB design. Im interested in what other Sys. Admins have discovered as invaluable tools or practices. Any resources provided will be greatly appreciated.

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  • Perl 'system' failure messages

    - by mmccoo
    Say I have this perl "program" called simple.pl: #!/usr/bin/perl use xyz; # xyz is bogus and doesn't exist And I also have this "program", called simple2.pl: #!/usr/bin/perl system("simple.pl"); my $abc = `simple2.pl`; printf("abc %s\n", $abc); for both system and backtick, I get this message: Can't exec "simple.pl": No such file or directory at scripts/perl/simple2.pl line 7. Can't exec "simple2.pl": No such file or directory at scripts/perl/simple2.pl line 9. Not very useful for the user calling simple2.pl. Is there a way to get a more useful message?

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  • Why does Java read its default settings from the system

    - by Bozho
    Java is reading the locale, timezone and encoding information (and perhaps more) from the system it is installed on. This often brings bad surprises (brought me one just yesterday). Say your development and production servers are set to have TimeZone GMT+2. Then you deploy on a production server set to GMT. a 2-hour shift may not be easy to observe immediately. And although you can pass a TimeZone to your calendars, APIs might be instantiating calendars (or dates) using the default timezone. Now, I know one should be careful with these settings, but are easy to miss, hence make programs more error-prone. So, why doesn't Java have its own defaults - UTF-8, GMT, en_US (yes, I'm on non-en_US locale, but having it as default is fine). Applications could read the system settings via some API, if needed. Thus programs would be more predictable. So, what is the reason behind this decision?

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  • SSIS For Each File Loop and File System Task to copy Files

    - by Marlon
    I'm using a files system task inside a for each loop container, just as described here: link text However, when I execute the package I get this error: [File System Task] Error: An error occurred with the following error message: "The process cannot access the file 'C:\Book1.xlsx' because it is being used by another process.". I do not have the file open, and I assume no one else does, as I am able to copy, and open, and overwrite the file. Any suggestions would be appreciated. If you want an example package plz let me know.

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  • What is the standard system architecture for MongoDB

    - by learner
    I know this question is too vague, so I would like to add some key numbers to give insights about what the scenario is Each Document size - 360KB Total Documents - 1.5 million Document created/day - 2k read intensive - YES Availability requirement - HIGH With these requirements in mind, here is what I believe should be the architecture, but not too sure, please share your experiences and point me to right directions 2 Linux Box(Ubuntu 11 would do)(on a different rack setup for availability) 64-bit Mongo Database 1-master(for read/wr1te) and 1-slave(read-only with replication ON) Sharding not needed at this point in time Thank you in advance

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