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  • Silverlight Cream for February 14, 2011 -- #1047

    - by Dave Campbell
    In this Issue: Mohamed Mosallem, Tony Champion, Gill Cleeren, Laurent Bugnion, Deborah Kurata, Jesse Liberty(-2-), Tim Heuer, Mike Taulty, John Papa, Martin Krüger, and Jeremy Likness. Above the Fold: Silverlight: "Binding to a ComboBox in Silverlight : A Gotcha" Tony Champion WP7: "An Ultra Light Windows Phone 7 MVVM Framework" Jeremy Likness Shoutouts: Steve Wortham has a post up discussing Silverlight 5, HTML5, and what the future may bring From SilverlightCream.com: Silverlight 4.0 Tutorial (12 of N): Collecting Attendees Feedback using Windows Phone 7 Mohamed Mosallem is up to number 12 in his Silverlight tutorial series. He's continuing his RegistrationBooth app, but this time, he's building a WP7 app to give attendee feedback. Binding to a ComboBox in Silverlight : A Gotcha If you've tried to bind to a combobox in Silverlight, you've probably either accomplished this as I have (with help) by having it right once, and continuing, but Tony Champion takes the voodoo out of getting it all working. Getting ready for Microsoft Silverlight Exam 70-506 (Part 5) Gill Cleeren has Part 5 of his exam preparation post up on SilverlightShow. As with the others, he provides many external links to good information. Referencing a picture in another DLL in Silverlight and Windows Phone 7 Laurent Bugnion explains the pitfalls and correct way to reference an image from a dll... good info for loading images such as icons for Silverlight in general and WP7 also. Silverlight MVVM Commanding II Deborah Kurata has a part 2 up on MVVM Commanding. The first part covered the built-in commanding for controls that inherit from ButtonBase... this post goes beyond that into other Silverlight controls. Reactive Drag and Drop Part 1 This Drag and Drop with Rx post by Jesse Liberty is the 4th in his Rx series. He begins with a video from the Rx team and applies reactive programming to mouse movements. Yet Another Podcast #24–Reactive Extensions On the heels of his previous post on Rx, in his latest 'Yet Another Podcast', Jesse Liberty chats with Matthew Podwysocki and Bart De Smet about Reactive Extensions. Silverlight 4 February 2011 Update Released Today Tim Heuer announced the release of the February 2011 Silverlight 4 release. Check out Tim's post for information about what's contained in this release. Blend Bits 25–Templating Part 3 In his 3rd Templating tutorial in BlendBits, Mike Taulty demonstrates the 'Make into Control' option rather than the other way around. Silverlight TV 61: Expert Chat on Deep Zoom, Touch, and Windows Phone John Papa interviews David Kelley in the latest Silverlight TV... David is discussing touch in Silverlight and for WP7 and his WP7 apps in the marketplace. Simple Hyperlinkbutton style Martin Krüger has a cool Hyperlink style available at the Expression Gallery. Interesting visual for entertaining your users. An Ultra Light Windows Phone 7 MVVM Framework Jeremy Likness takes his knowledge of MVVM (Jounce), and WP7 and takes a better look at what he'd really like to have for a WP7 framework. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Making Use of Plan Explorer in my own Environment

    - by Jonathan Kehayias
    Back in October 2010, I briefly blogged about the SQL Sentry Plan Explorer in my blog post wrap up for SQL Bits 7 and how impressed I was with what I saw from a Alpha demo standpoint from Greg Gonzalez ( Blog | Twitter ) while I was at SQLBits 7 in York.  To be 100% honest and transparent, Greg gave me early access to this tool after discussing it at SQLBits 7, and I had the opportunity to test a number of pre-Beta releases where I was able to offer significant feedback and submit bugs in the...(read more)

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  • Looking for best practice for version numbering of dependent software components

    - by bit-pirate
    We are trying to decide on a good way to do version numbering for software components, which are depending on each other. Let's be more specific: Software component A is a firmware running on an embedded device and component B is its respective driver for a normal PC (Linux/Windows machine). They are communicating with each other using a custom protocol. Since, our product is also targeted at developers, we will offer stable and unstable (experimental) versions of both components (the firmware is closed-source, while the driver is open-source). Our biggest difficulty is how to handle API changes in the communication protocol. While we were implementing a compatibility check in the driver - it checks if the firmware version is compatible to the driver's version - we started to discuss multiple ways of version numbering. We came up with one solution, but we also felt like reinventing the wheel. That is why I'd like to get some feedback from the programmer/software developer community, since we think this is a common problem. So here is our solution: We plan to follow the widely used major.minor.patch version numbering and to use even/odd minor numbers for the stable/unstable versions. If we introduce changes in the API, we will increase the minor number. This convention will lead to the following example situation: Current stable branch is 1.2.1 and unstable is 1.3.7. Now, a new patch for unstable changes the API, what will cause the new unstable version number to become 1.5.0. Once, the unstable branch is considered stable, let's say in 1.5.3, we will release it as 1.4.0. I would be happy about an answer to any of the related questions below: Can you suggest a best practice for handling the issues described above? Do you think our "custom" convention is good? What changes would you apply to the described convention? Thanks a lot for your feedback! PS: Since I'm new here, I can't create new tags (e.g. best-practice). So, I'm wondering if best-pactice is just misspelled or I don't get its meaning.

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  • Difference between Windows and Linux development environments?

    - by Ryan
    I have an interview coming up soon for a Business Analyst position and the recruiter mentioned some feedback from a prior candidate that was interviewed who said the interviewers asked him what the difference between a Windows and Linux development environment was. Are there some high level things I need to be aware of from a business point of view when working with a development team or designing an application on Windows vs Linux?

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  • Snap to object layout in SSIS

    - by simonsabin
    If you’ve ever used SSIS you will have found that getting a decent layout is a pain. It would be nice to have more features to help layout things nicely. Jamie has proposed such a suggestion to allow you to align objects to each other, a bit like what you get with reporting services. Have a look at Jamie’s suggestion and vote for it if you agree https://connect.microsoft.com/SQLServer/feedback/details/644668/ssis-snap-to...(read more)

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  • MySQL Cluster 7.3 Labs Release – Foreign Keys Are In!

    - by Mat Keep
    0 0 1 1097 6254 Homework 52 14 7337 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary (aka TL/DR): Support for Foreign Key constraints has been one of the most requested feature enhancements for MySQL Cluster. We are therefore extremely excited to announce that Foreign Keys are part of the first Labs Release of MySQL Cluster 7.3 – available for download, evaluation and feedback now! (Select the mysql-cluster-7.3-labs-June-2012 build) In this blog, I will attempt to discuss the design rationale, implementation, configuration and steps to get started in evaluating the first MySQL Cluster 7.3 Labs Release. Pace of Innovation It was only a couple of months ago that we announced the General Availability (GA) of MySQL Cluster 7.2, delivering 1 billion Queries per Minute, with 70x higher cross-shard JOIN performance, Memcached NoSQL key-value API and cross-data center replication.  This release has been a huge hit, with downloads and deployments quickly reaching record levels. The announcement of the first MySQL Cluster 7.3 Early Access lab release at today's MySQL Innovation Day event demonstrates the continued pace in Cluster development, and provides an opportunity for the community to evaluate and feedback on new features they want to see. What’s the Plan for MySQL Cluster 7.3? Well, Foreign Keys, as you may have gathered by now (!), and this is the focus of this first Labs Release. As with MySQL Cluster 7.2, we plan to publish a series of preview releases for 7.3 that will incrementally add new candidate features for a final GA release (subject to usual safe harbor statement below*), including: - New NoSQL APIs; - Features to automate the configuration and provisioning of multi-node clusters, on premise or in the cloud; - Performance and scalability enhancements; - Taking advantage of features in the latest MySQL 5.x Server GA. Design Rationale MySQL Cluster is designed as a “Not-Only-SQL” database. It combines attributes that enable users to blend the best of both relational and NoSQL technologies into solutions that deliver web scalability with 99.999% availability and real-time performance, including: Concurrent NoSQL and SQL access to the database; Auto-sharding with simple scale-out across commodity hardware; Multi-master replication with failover and recovery both within and across data centers; Shared-nothing architecture with no single point of failure; Online scaling and schema changes; ACID compliance and support for complex queries, across shards. Native support for Foreign Key constraints enables users to extend the benefits of MySQL Cluster into a broader range of use-cases, including: - Packaged applications in areas such as eCommerce and Web Content Management that prescribe databases with Foreign Key support. - In-house developments benefiting from Foreign Key constraints to simplify data models and eliminate the additional application logic needed to maintain data consistency and integrity between tables. Implementation The Foreign Key functionality is implemented directly within MySQL Cluster’s data nodes, allowing any client API accessing the cluster to benefit from them – whether using SQL or one of the NoSQL interfaces (Memcached, C++, Java, JPA or HTTP/REST.) The core referential actions defined in the SQL:2003 standard are implemented: CASCADE RESTRICT NO ACTION SET NULL In addition, the MySQL Cluster implementation supports the online adding and dropping of Foreign Keys, ensuring the Cluster continues to serve both read and write requests during the operation. An important difference to note with the Foreign Key implementation in InnoDB is that MySQL Cluster does not support the updating of Primary Keys from within the Data Nodes themselves - instead the UPDATE is emulated with a DELETE followed by an INSERT operation. Therefore an UPDATE operation will return an error if the parent reference is using a Primary Key, unless using CASCADE action, in which case the delete operation will result in the corresponding rows in the child table being deleted. The Engineering team plans to change this behavior in a subsequent preview release. Also note that when using InnoDB "NO ACTION" is identical to "RESTRICT". In the case of MySQL Cluster “NO ACTION” means “deferred check”, i.e. the constraint is checked before commit, allowing user-defined triggers to automatically make changes in order to satisfy the Foreign Key constraints. Configuration There is nothing special you have to do here – Foreign Key constraint checking is enabled by default. If you intend to migrate existing tables from another database or storage engine, for example from InnoDB, there are a couple of best practices to observe: 1. Analyze the structure of the Foreign Key graph and run the ALTER TABLE ENGINE=NDB in the correct sequence to ensure constraints are enforced 2. Alternatively drop the Foreign Key constraints prior to the import process and then recreate when complete. Getting Started Read this blog for a demonstration of using Foreign Keys with MySQL Cluster.  You can download MySQL Cluster 7.3 Labs Release with Foreign Keys today - (select the mysql-cluster-7.3-labs-June-2012 build) If you are new to MySQL Cluster, the Getting Started guide will walk you through installing an evaluation cluster on a singe host (these guides reflect MySQL Cluster 7.2, but apply equally well to 7.3) Post any questions to the MySQL Cluster forum where our Engineering team will attempt to assist you. Post any bugs you find to the MySQL bug tracking system (select MySQL Cluster from the Category drop-down menu) And if you have any feedback, please post them to the Comments section of this blog. Summary MySQL Cluster 7.2 is the GA, production-ready release of MySQL Cluster. This first Labs Release of MySQL Cluster 7.3 gives you the opportunity to preview and evaluate future developments in the MySQL Cluster database, and we are very excited to be able to share that with you. Let us know how you get along with MySQL Cluster 7.3, and other features that you want to see in future releases. * Safe Harbor Statement This information is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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  • The Work Order Printing Challenge

    - by celine.beck
    One of the biggest concerns we've heard from maintenance practitioners is the ability to print and batch print work order details along with its accompanying attachments. Indeed, maintenance workers traditionally rely on work order packets to complete their job. A standard work order packet can include a variety of information like equipment documentation, operating instructions, checklists, end-of-task feedback forms and the likes. Now, the problem is that most Asset Lifecycle Management applications do not provide a simple and efficient solution for process printing with document attachments. Work order forms can be easily printed but attachments are usually left out of the printing process. This sounds like a minor problem, but when you are processing high volume of work orders on a regular basis, this inconvenience can result in important inefficiencies. In order to print work order and its related attachments, maintenance personnel need to print the work order details and then go back to the work order and open each individual attachment using the proper authoring application to view and print each document. The printed output is collated into a work order packet. The AutoVue Document Print Service products that were just released in April 2010 aim at helping organizations address the work order printing challenge. Customers and partners can leverage the AutoVue Document Print Services to build a complete printing solution that complements their existing print server solution with AutoVue's document- and platform-agnostic document print services. The idea is to leverage AutoVue's printing services to invoke printing either programmatically or manually directly from within the work order management application, and efficiently process the printing of complete work order packets, including all types of attachments, from office files to more advanced engineering documents like 2D CAD drawings. Oracle partners like MIPRO Consulting, specialists in PeopleSoft implementations, have already expressed interest in the AutoVue Document Print Service products for their ability to offer print services to the PeopleSoft ALM suite, so that customers are able to print packages of documents for maintenance personnel. For more information on the subject, please consult MIPRO Consulting's article entitled Unsung Value: Primavera and AutoVue Integration into PeopleSoft posted on their blog. The blog post entitled Introducing AutoVue Document Print Service provides additional information on how the solution works. We would also love to hear what your thoughts are on the topic, so please do not hesitate to post your comments/feedback on our blog. Related Articles: Introducing AutoVue Document Print Service Print Any Document Type with AutoVue Document Print Services

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  • Freshen the RTS genre

    - by William Michael Thorley
    This isn't really a question, but a request for feedback. RPS (Rock, Paper, Scissors) RTS (Real Time Strategy) Demo version is out: The game is simple. It is an RTS. Why has it been made? Many if not most RTS’s are about economy and large numbers of unit types. The genre hasn’t actually developed the gameplay drastically from the very first RTS’s produced, some lesson have been learned, but the games are really very similar to how they have always been. RPS brings new gameplay to the RTS genre. Through three means: • New combat mechanics: RPS has two unique modes (as well as the old favourite) of resolving weapon fire. These change how combat happens, and make application of the correct units vital to success. From this comes the requirement to run Intel on your enemies. • Fixed Resource Economy: Each player has a fixed amount of energy, This means that there is a definite end to the game. You can attrition your enemy and try to outlast them, or try to outspend your opponent and destroy them. There is a limit to how fast ships can be built, through the generation of construction blocks, but energy is the fast limit on economy. • Game Modes: Game modes add victory conditions and new game pieces. The game is overseen by a controller which literally runs the game. Games are no longer line them up, gun them down. This means that new tactics must be played making skirmish games fresh with novel tactics without adding huge amounts of new game units to learn. I’ve produced RPS from the ground. I will be running a kickstarter in the near future, but right now I want feedback and input from the game developing community. Regarding the concepts, where RPS is going, the game modes, the combat mechanics. How it plays. RPS will give fresh gameplay to the genre so it must be right. It works over the internet or a LAN and supports single player games. Get it. Play it. Tell me about your games. Thank you Demo: https://dl.dropbox.com/u/51850113/RPS%20Playtest.zip Tutorials: https://dl.dropbox.com/u/51850113/RPSGamePlay.zip

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  • TechEd 2012: Day 3 &ndash; Morning TFS

    - by Tim Murphy
    My morning sessions for day three were dominated by Team Foundation Server.  This has been a hot topic for our clients lately, so this topic really stuck a chord. The speaker for the first session was from Boeing.  It was nice to hear how how a company mixes both agile and waterfall project management.   The approaches that he presented were very pragmatic.  For their needs reporting is the crucial part of their decision to use TFS.  This was interesting since this is probably the last aspect that most shops would think about. The challenge of getting users to adopt TFS was brought up by the audience.  As with the other discussion point he took a very level headed stance.  The approach he was prescribing was to eat the elephant a bite at a time instead of all at once.  If you try to convert you entire shop at once the culture shock will most likely kill the effort. Another key point he reminded us of is that you need to make sure that standards and compliance are taken into account when you setup TFS.  If you don’t implement a tool and processes around it that comply with the standards bodies that govern your business you are in for a world of hurt. Ultimately the reason they chose TFS was because it was the first tool that incorporated all the ALM features that they needed. Reduced licensing cost because of all the different tools they would need to buy to complete the same tasks.  They got to this point by doing an industry evaluation.  Although TFS came out on top he said that it still has a big gap is in the Java area.  Of course in this market there are vendors helping to close that gap. The second session was on how continuous feedback in agile is a new focus in VS2012.  The problems they intended to address included cycle time and average time to repair, root cause analysis. The speakers fired features at us as if they were firing a machine gun.  I will just say that I am looking forward to digging into the product after seeing this presentation.  Beyond that I will simply list some of the key features that caught my attention. Feature – Ability to link documents into tasks as artifacts Web access portal PowerPoint storyboards Exploratory testing Request feedback (allows users to record notes, screen shots and video/audio) See you after the second half. del.icio.us Tags: TechEd,TechEd 2012,TFS,Team Foundation Server

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  • Review the New Migration Guide to SQL Server 2012 Always On

    - by KKline
    I had the pleasure of meeting Mr. Cephas Lin, of Microsoft, last year at the SQL Saturday in Indianapolis and then later at the PASS Summit in the fall. Cephas has been writing content for SQL Server 2012 Always On. Cephas has recently published his first whitepaper, a migration guide to SQL Server AlwaysOn. Read it and then pass along any feedback: HERE Enjoy, -Kev - Follow me on Twitter !...(read more)

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  • Integrating BizTalk Server and StreamInsight paper

    - by gsusx
    With all the holidays madness I didn't realized that my "Integrating BizTalk Server and StreamInsight" paper is now available on MSDN . This paper was originally an idea of the BizTalk product team and intends to present some fundamental scenarios that can be enabled by the combination of BizTalk Server and StreamInsight. Thanks to everybody who, directly or indirectly, provided feedback about this paper: Syed Rasheed, Mark Simms , Richard Seroter , Roman Schindlauer and Torsten Grabs from the StreamInsight...(read more)

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  • Building websites, which is the better approach MVP or MVC?

    - by Nick
    I'm looking for feedback on MVP and MVC patterns used as basis to build a website. I've used both with a certain degrees of success and failure. Furthermore I've worked in places which have miserable implement MVP across the web, desktop and services layers. I've also seen a few terrible MVC implementations. One thing I've noticed is the MVP stuff-up appear terrible for maintenance or adding any new features compared to the MVC debacles.

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  • SQL File Layout Viewer 1.2

    - by merrillaldrich
    Just ahead of presenting it at SQL Saturday in my home town of Minneapolis / Saint Paul, I’m happy to release an updated version of the SQL Server File Layout Viewer. This is a utility I released back in March for inspecting the arrangement of data pages in SQL Server files. If you will be in Minneapolis this Saturday (space permitting), please come out and see this tool in action! New Features Based on feedback from others in the SQL Server community, I made these enhancements: Page types now provide...(read more)

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  • LINQ to Twitter v2.0.8 Released

    - by Joe Mayo
    Today, I released LINQ to Twitter v2.0.8. Besides normal maintenance, this release includes the Twitter Geo API and the Suggested Users API. LINQ to Twitter is hosted on CodePlex.com: http://linqtotwitter.codeplex.com/ In addition to new functionality, I've made much progress toward LINQ to Twitter documentation; primarily in the Making API Calls area: http://linqtotwitter.codeplex.com/wikipage?title=Making%20API%20Calls&referringTitle=Documentation There's also a discussion forum where you can ask and view questions: http://linqtotwitter.codeplex.com/Thread/List.aspx As always, constructive feedback is welcome. Joe

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  • Chicago Code Camp Recap

    - by Tim Murphy
    My presentation on leveraging Open XML was a great experience and the attendees were very gracious.  I was pleasantly surprised to have a full room.  There was even one person sitting on the floor.  You can check out some pictures here.  I have posted my slides and code.  If anyone has any feedback or questions feel free to contact me. del.icio.us Tags: Chicago Code Camp,OOXML SDK 2.0,Office Open XML,slides,code

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  • How to Create Progress Bars in Excel With Conditional Formatting

    - by Erez Zukerman
    Progress bars are pretty much ubiquitous these days; we’ve even seen them on some water coolers. A progress bar provides instant feedback on a given process, so why not bring some of that graphical pizzazz into your spreadsheet, using Excel’s Conditional Formatting feature?HTG Explains: What Are Character Encodings and How Do They Differ?How To Make Disposable Sleeves for Your In-Ear MonitorsMacs Don’t Make You Creative! So Why Do Artists Really Love Apple?

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  • E-Business Suite Sessions at Sangam 2013 in Hyderabad

    - by Sara Woodhull
    The Sangam 2013 conference, sponsored jointly by the All-India Oracle Users' Group (AIOUG) and India Oracle Applucations Users Group (IOAUG), will be in Hyderabad, India on November 8-9, 2013.  This year, the E-Business Suite Applications Technology Group (ATG) will offer two speaker sessions and a walk-in usability test of upcoming EBS user interface features.  It's only about two weeks away, so make your plans to attend if you are in India. Sessions Oracle E-Business Suite Technology: Latest Features and Roadmap Veshaal Singh, Senior Director, ATG Development Friday, Nov. 9, 11:00-12:00 This Oracle development session provides an overview of Oracle's product strategy for Oracle E-Business Suite technology, the capabilities and associated business benefits of recent releases, and a review of capabilities on the product roadmap. This is the cornerstone session for Oracle E-Business Suite technology. Come hear about the latest new usability enhancements of the user interface; systems administration and configuration management tools; security-related updates; and tools and options for extending, customizing, and integrating Oracle E-Business Suite with other applications. Integration Options for Oracle E-Business Suite Rekha Ayothi, Lead Product Manager, ATG Friday, Nov. 9, 2:00-3:00 In this Oracle development session, you will get an understanding of how, when and where you can leverage Oracle's integration technologies to connect end-to-end business processes across your enterprise, including your Oracle Applications portfolio. This session offers a technical look at Oracle E-Business Suite Integrated SOA Gateway, Oracle SOA Suite, Oracle Application Adapters for Data Integration for Oracle E-Business Suite, and other options for integrating Oracle E-Business Suite with other applications. Usability Testing There will be multiple opportunities to participate in usability testing at Sangam '13.  The User Experience team is running a one-on-one usability study that requires advance registration.  In addition, we will be hosting a special walk-in usability lab to get feedback for new Oracle E-Business Suite OA Framework features.  The walk-in lab is a shorter usability experience that does not require any pre-registration.  In both cases, Oracle wants your feedback!  Even if you only have a few minutes, come by the User Experience Lab, meet the team, and try the walk-in lab.

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  • Microsoft BI Conference 2010 Recap & books promo

    - by Marco Russo (SQLBI)
    Last week I’ve been at Microsoft BI Conference and I presented an interactive session about PowerPivot DAX Patterns. Unfortunately only the breakout session were recorded and available on TechEd Online . The room was full and there were probably many other people in an overflow room.  I would like to thanks all the attendees of my session and you can write me (marco dot russo [at] sqlbi dot com) if you have other questions and/or feedback about the session. The interest about PowerPivot (especially...(read more)

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  • Microsoft BI Conference 2010 Recap & books promo

    - by Marco Russo (SQLBI)
    Last week I’ve been at Microsoft BI Conference and I presented an interactive session about PowerPivot DAX Patterns. Unfortunately only the breakout session were recorded and available on TechEd Online . The room was full and there were probably many other people in an overflow room.  I would like to thanks all the attendees of my session and you can write me (marco dot russo [at] sqlbi dot com) if you have other questions and/or feedback about the session. The interest about PowerPivot (especially...(read more)

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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Release Candidates of Application Initialization and Dynamic IP Restrictions Released

    - by The Official Microsoft IIS Site
    Two new Release Candidates for the following IIS Extensions have been released today: Application Initialization for IIS 7.5 (the replacement for the previously released Application Warmup beta extension) Dynamic IP Restrictions for IIS7/7.5 Application Initialization for IIS 7.5 Application Initialization is a feature which is coming in IIS 8.0 and is now also available for IIS 7.5 (please note this feature is not available for IIS 7.0).   This module helps to eliminate the lack of feedback...(read more)

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  • SQL Server 2014 CTP1 now available for download as well as in Windows Azure Image Gallery

    - by SQLOS Team
    Exciting news - At TechEd Europe 2013 keynote today, we announced that SQL Server 2014 CTP1 is now available for download as well as in Windows Azure Image Gallery. Try it out now and give us feedback. http://www.microsoft.com/en-us/sqlserver/sql-server-2014.aspx http://europe.msteched.com/#fbid=bdRdsIPwIgn - Watch the Keynote again   thanks, Madhan     Originally posted at http://blogs.msdn.com/b/sqlosteam/

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