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• Suggestions for a Live chat software on websites for customer support?

  - by Munish Goyal

  Recommendations needed. We want to get in touch with customers via live chat. Requirements: chat window customisable to mingle with website theme (colors etc) preferably the window should be within webpage and not only pop-out/popup. ease of use by customer minimally intrusive should have triggers/Alerts to backend side. for ex: user is unable to fill-up signup form or something, we should be able to offer help to user and this chat window automatically shows to user. What is the cost ? UPDATE: After R&D we also narrowed down to comm100 and liveperson, and we will go with comm100. LP is best commerical soln. but comm100 is a good free soln. We go with comm100 as starting point. But it gives out exceptions alerts sometimes in the dashboard. Can it be configured for chat invitations triggered on certain conditions. Currently only a timebased trigger is available. Any other major difference between these two ?

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• PHP-FPM stops responding and dies [migrated]

  - by user12361

  I'm running Drupal 6 with Nginx 1.5.1 and PHP-FPM (PHP 5.3.26) on a 1GB single core VPS with 3GB of swap space on SSD storage. I just switched from shared hosting to this unmanaged VPS because my site was getting too heavy, so I'm still learning the ropes. I have moderately high traffic, I don't really monitor it closely but Google Adsense usually record close to 30K page views/day. I usually have 50 to 80 authenticated users logged in and a few hundred more anonymous users hitting the Boost static HTML cache at any given moment. The problem I'm having is that PHP-FPM frequently stops responding, resulting in Nginx 502 or 504 errors. I swear I have read every page on the internet about this issue, which seems fairly common, and I've tried endless combinations of configurations, and I can't find a good solution. After restarting Nginx and PHP-FPM, the site runs really fast for a while, and then without warning it simply stops responding. I get a white screen while the browser waits on the server, and after about 30 seconds to a minute it throws an Nginx 502 or 504 error. Sometimes it runs well for 2 minutes, sometimes 5 minutes, sometimes 5 hours, but it always ends up hanging. When I find the server in this state, there is still plenty of free memory (500MB or more) and no major CPU usage, the control and worker PHP-FPM processes are still present, and the server is still pingable and usable via SSH. A reload of PHP-FPM via the init script revives it again. The hangups don't seem to correspond to the amount of traffic, because I observed this behavior consistently when I was testing this configuration on a development VPS with no traffic at all. I've been constantly tweaking the settings, but I can't definitively eliminate the problem. I set Nginx workers to just 1. In the PHP-FPM config I have tried all three of the process managers. "Dynamic" is definitely the least reliable, consistently hanging up after only a few minutes. "Static" also has been unreliable and unpredictable. The least buggy has been "ondemand", but even that is failing me, sometimes after as much as 12 to 24 hours. But I can't leave the server unattended because PHP-FPM dies and never comes back on its own. I tried adjusting the pm.max_children value from as low as 3 to as high as 50, doesn't make a lot of difference, but I currently have it at 10. Same thing for the spare servers values. I also have set pm.max_requests anywhere from 30 to unlimited, and it doesn't seem to make a difference. According to the logs, the PHP-FPM processes are not exiting with SIGSEGV or SIGBUS, but rather with SIGTERM. I get a lot of lines like: WARNING: [pool www] child 3739, script '/var/www/drupal6/index.php' (request: "GET /index.php") execution timed out (38.739494 sec), terminating and: WARNING: [pool www] child 3738 exited on signal 15 (SIGTERM) after 50.004380 seconds from start I actually found several articles that recommend doing a graceful reload of PHP-FPM via cron every few minutes or hours to circumvent this issue. So that's what I did, "/etc/init.d/php-fpm reload" every 5 minutes. So far, it's keeping the lights on. But it feels like a dreadful hack. Is PHP-FPM really that unreliable? Is there anything else I can do? Thanks a lot!

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• Unimportant words on page being seen as keywords, due to repetiveness

  - by user21100

  I have a list of products on my site, and each product has a number of descriptors such as features, price, etc. Next to each product, I list the 10 features, with a graphical icon which lets the user know whether the product has that particular feature or not. In all, I have about 230 products, and I have to add the same list of features to describe each product, so you can see the enormous redundancy here of these "feature names". These "feature names", ex., "water proof", are not important keywords at all, yet due to the sheer volume of these words, Google is seeing them as my most important keywords. Is there any way to get around this, or to tell the bots to place (less) emphasis on these repetitive words, and not view them as important keywords?

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• Authorship-verified website not included in "Author Stats" of Google Webmaster Tools?

  - by Yosi Mor

  In Google Webmaster Tools, is it normal for a website for which the Structured Data Testing Tool shows that "Authorship is working for this webpage" -- to not be listed in the "Author Stats" section (under "Labs")? I already understand that successful verification using the Structured Data Testing Tool does not guarantee that Google will actually display authorship in the SERPs, and that Google decides this at its own discretion. However, shouldn't such successful verification at least guarantee that the website is included in the "Author Stats" section (which purportedly covers "pages for which you are the verified author")? I would have assumed that, if Google is not yet displaying authorship for that site, it would show both its Impressions and Clicks as being "<10". Are my assumptions incorrect?

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• How to parse JSON data from web more faster [closed]

  - by Kaidul Islam Sazal

  I have json inventory inventory.json on the server like this: [ { "body" : "SUV", "color" : { "ext" : "White diamond pearl", "int" : "Taupe" }, "id" : "276181", "make" : "Acura", "miles" : 35949, "model" : "RDX", "pic" : [ { "full" : "http://images1.dealercp.com/90961/000JNBD/001_0292.jpg" } ], "power" : { "drive" : "Front wheel drive", "eng" : "2.3L DOHC PGM-FI 16-VALVE", "trans" : "Automatic" }, "price" : { "net" : 29488 }, "stock" : "6942", "trim" : "AWD 4dr Tech Pkg SUV", "vin" : "5J8TB2H53BA000334", "year" : 2011 }, { "body" : "Sedan", "color" : { "ext" : "Premium white pearl", "int" : "Taupe" }, "id" : "275622", "make" : "Acura", "miles" : 40923, "model" : "TSX", "pic" : [ { "full" : "http://images1.dealercp.com/90961/000JMC6/001_1765.jpg" } ], "power" : { "drive" : "Front wheel drive", "eng" : "2.4L L4 MPI DOHC 16V", "trans" : "Automatic" }, "price" : { "net" : 22288 }, "stock" : "6945", "trim" : "4dr Sdn I4 Auto Sedan", "vin" : "JH4CU2F66AC011933", "year" : 2010 } ] here are two index, There are almost 5000 index like this. I parsed this json like this: var url = "inventory/inventory.json"; $.getJSON(url, function(data){ $.each(data, function(index, item){ //straight-forward loop if(item.year == 2012) { $('#desc').append(item.make + ' ' + item.model + ' ' + '<br/>' + item.price.net + '<br/>' + item.pic[0].full); } }); }); This is working fine.But the problem is that, this searching and fetching process is little bit slow as there are 5000 indexes already and it's increasing day by day. It seems that, it is a straight-forward loop to parse the data and a normal brute-force method. Now I want to know if there any time efiicient way to parse more faster.Any faster method to parse instead of straight-forward loop ?

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• bad practice to create a print friendly page to remove the use of pdfs?

  - by Phil

  the company I work for has a one page invoice that uses the library tcpdf. they wanted to do some design changes that I found are just incredibly difficult for setting up in .pdf format. using html/css I could easily create the page and have it print very nicely, but I have a feeling that I am over looking something. is it a good practice to set up a page just for printing? and if not, is it at least better than putting out a ugly .pdf? I could also use the CSS inline so that if they wanted to download it and open it they could.

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• Google indexed page a day before also reflecting in search but today everything vanish

  - by ganesh

  We had robots.txt which disallow all robots as we were in development. We are live now. We change robots.txt as per our requirement a day before. Submit indexes using Google Webmaster Tools index status. After this we can see proper result in search as well as Google images search was working as expected. Suddenly today all these things vanish from Google Search. Now again I can see old result i.e. under construction message. I checked robots.txt in Google Webmaster Tools, it's ok - no crawling errors. Kindly let me know what exactly happened? How I can inform this issue to Google?

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• SMTP server to deliver mail to Rails app, how?

  - by Gunchars

  all, this is my first question and I hope I chose the right place to post it. Here's what I need help with: I've been looking for this all day and I'm having a hard time finding a SMTP mail server that would fit the following criteria: lightweight, does one thing and does it good is able to route and deliver local mail to a Rails application The second point could be accomplished in any number of ways. I'm running a VPS, so I have full freedom in how to implement this. It could, for example, put messages straight in the db, pipe them to a helper program that would then process them accordingly or also save messages in a mbox file and run a script after every received message. I'm building a small site so the traffic is not going to be a problem. If there are alternative ways to deliver messages to a Rails app, I'd gladly hear about them. Thank you. EDIT: After long searching, I think I've found what I was looking for. Exim is a mail server that can deliver local mail to pipes. Also, Rails 3 and ActionMailer can make it really easy to process the incoming mail. More info here: http://www.exim.org/exim-html-current/doc/html/spec_html/ch29.html http://guides.rubyonrails.org/action_mailer_basics.html#receiving-emails

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• best way to cleanly display 15-20 youtube videos in a webpage?

  - by Phil

  I am currently building a website for a client who has about 20 or so videos that he wants put on a video gallery page and I was wondering if you guys could help me out and give me some advice on how to go about this. I have found yoxview, possibly lightbox... but I don't know if that popup window is really good for video browsing. Also, should/could this be asked in the webmasters instead of stackoverflow?

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• Deleting Pages and SEO

  - by Lynda

  I am in the process of re-designing my website. I will be changing the URL structure of several pages and in some cases the pages are going to be deleted as they are no longer necessary or obsolete. My question is this: I do not want to effect any SEO by having a lot of 404 errors pop-up. For the pages that I am changing the URL I will set 301 redirects but how do I handle the pages that I am deleting outright and have no redirects? From my understanding if those pages start showing 404s it will hurt SEO. Is this correct? How do I handle deletion of pages?

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• Is it possible to hide some topics in phpBB forum?

  - by Martin

  I would like to be able to hide some of the topics in a phpBB-based forum temporarily from the users - perhaps with the exception of administrators and moderators. I am using the forum for my students and I have solutions of some problems from exams and tests there - posted either by me or by some of the students. I plan to use the same or very similar problems during the next academic year. So I don't want the students to see them, but I want to make the solutions visible again after the tests; so that I do not have to post solutions to same questions again. Is something like this possible? Is this a standard part of phpBB, or do I need to install some modification(s) for it?

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• Separate urls for a set of pages sharing 80% duplicate content

  - by user131003

  Issue: Currently my site has one particular page which has country specific data. So I've URLs like : mysite.com/sale-united-states mysite.com/sale-united-kingdom mysite.com/sale-sweden etc. All these pages have 80-90% common content and 10-20% country specific content. currently all these pages canonically point to mysite.com/sale-united-states. The problem is when someone searches for "sale Sweden", Google correctly shows mysite.com/sale-united-states page, which does not feel correct as it shows US page instead of Sweden. Now I'm thinking of not using canonical url so that country specific urls are produced in Google saerch. But I'm not sure how 80% duplicate content is going to affect SEO? What should be the recommended approach for this situation? A friend of mine suggested a "separate subdomain per country" based approach but it seems overkill for one page.

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• How to spot a good social media marketer

  - by fiftyeight

  It's a bit subjective but helpful and on-topic IMO, mayebe should be made community wiki I've been in contact with some guest bloggers lately which are interested in publishing posts on my website's blog, so far I've done a regular weekly blog and had a guy marketing it, but he's too busy to do more work right now. Now I need someone to market these blog posts on social media, the last guy I just got by recommendation from a friend, but now I need to find one myself. What criteria should I check when it comes to social media marketers? Do the number of followers and fans on their accounts and/or the number of votes they get for articles they market mean anything, or is impossible to know if it's spam? That's about the only criterion I could think of so far... Thanx to anyone who helps

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• Convert Adsense earnings into Adwords

  - by dmytrivv

  Does anybody know how to convert Adsense earnings into Adwords? Basically, with placing Adsense banners on website, webmaster collects some "potential", or lets say - "active", but its automatically means = money + taxes + other routine work So, I'm wondering if it can be somehow converted into Adwords "potential" and spend again for website need. Theoretically, its just Ads Exchange. But, beauty of Adsense and Adwords is that both platforms have pretty solid clients databases. Any guess how it can be solved? please ...

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• CSS alignment differs per page, cant find reason [migrated]

  - by Floran

  I list products on my homepage and on a company details page. I use the exact same HTML, but for some reason the product appears different: The productname is "Artikel 1". Here the product is displayed correctly: http://www.zorgbeurs.nl/ Notice how the green price area is right below the product. But here: http://www.zorgbeurs.nl/bedrijven/76/mymedical the green price area is all the way at the bottom of the page. Why?

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• Alternative to Google Adsense which has good international coverage

  - by Yoga

  I have a technical blog (programming related) which has around 500 visit per days, 70% are international visitors and 30% are from US/CA. Google Adsense disabled my account due to invalid clicks so I can't use them (no need to explain here, they suck hard and never respect and listen to the publishers' appeal) I have tried adbrite and recently using chitika but they almost give me nothing, e.g. chitika 13,865 Page Views 4 clicks $0.01 The performance is so poor even I don't want to mention about it. I am already putting a full top banner and a 350x200 box in article body. I am researching if any alternative would provide more revenue for my internation visitors or technical visitors. Thanks.

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• average screen ratio

  - by sam

  Im building a portfolio website that uses full screen background images slideshow that are cropped to fit using a js plugin. To give the minimum amount of cropping whats the best ratio to make the images ? ie i know 13" macbooks are around 13:7 (when taking into account about 100px for the browser bar) but does that scale up on 15",24",17" displays ? I know there are charts showing the most common dimensions but they just show a range of sizes and thats categorized by groups rather than actual dimensions

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• is box-shadow (CSS3) really not ready to use? (according to "CAN I USE")

  - by mechdeveloper

  I have a problem that I want you to help me, I am currently making a website, I am building that website on HTML5 and CSS3 technology, every feature I'd like to use I check it first in "CAN I USE", the technology I use most is box-shadow, and I already made some great things with it but, I have a doubt about the percentage of browser that don't support that technology, the percentage of browser that do not support box-shadow is around 17.12%, and if you see the conclusions (show options = other options = show conclusions) they say that that feature isn't ready yet because they are "Waiting for Opera Mini 5.0-6.0 to expire", I personally think that the best that we can do in order to make people update their browsers is not support older browser, but ... am I right thinking like this? will I have bad consecuences if I don't support older browsers? is worth to work twice just to support older browsers? should I still working with box-shadow?

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• Will Tracking Subdomains as Single Entity with Google Analytics Help SEO? [closed]

  - by Sam Gridley

  Possible Duplicate: Does Google Analytics data affect SEO? We have two subdomains, one for our blog and one for our ecommerce store. The blog serves to bring traffic and the store is how we monetize the site. We have them designed to appear as one large site, but I know google sees them as two sites. Here is how the subdomains look: www.example.com (store) blog.example.com (blog) I believe I can configure analytics to use subdomain tracking as explained here: http://support.google.com/googleanalytics/bin/answer.py?hl=en&answer=55524 But my question is whether this will cause google to see our 2 subdomains as one larger domain for SEO purposes. In other words, is there any relationship to how you configure google analytics and how google indexes and ranks your website(s) and pages? Is there anything I need to do in anaytics or webmaster tools to make google aware that these two subdomains work together as one website? Thanks! Sam

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• Woolrich Prezzi che sono perfetti per tutte le donne

  - by WoolrichParka

  Gli strati Parka Woolrich Prezzi Woolrich sono realizzati con il 100% verso il basso e con la miscela remove ragionevole sull'area rivestimento esterno che tiene i siti per più innovativi clienti.L Woolrich Arctic strati sono sviluppati con la tonalità tradizionale che può essere anche in aggiunta al cappuccio Woolrich Parka e creare femmine in reasonable.Now prospettiva elegante, si mostra una vasta gamma Woolrich Outlet Bologna di disegni di Woolrich Parka Men per la vostra scelta, che sono tutti un valore di acquisto nel design e prezzo.wufengfengmaple36

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• Strategy for hosting 700+ domains names, each with a static HTML site

  - by jonschlinkert

  I have a portfolio of more than 700 domain names, and ideally I'd like to put up a single-page HTML/CSS/JavaScript webpage for each domain. Is there a system/strategy/workflow that will allow me to: Automate the deployment of new websites, quickly and easily without having to manually initiate each new website in an admin panel. For instance, I've seen dropbox-based solutions that claim to make it simple to setup new websites on your dropbox account, but you still have to set each one up in an admin interface first. It would be so much easier to have a folder naming convention that allowed the user to easily clone/copy/duplicate sites inside their Dropbox App folder (https://www.dropbox.com/developers/blog/23) to create new ones. Sounds interesting, however... It's easy to manage CNAMEs on the registrar-side, but is there a way to quickly associate CNAMEs with new websites (on the hosting side), maybe using the method offered by gh-pages-style (https://help.github.com/articles/setting-up-a-custom-domain-with-pages)? With GitHub's gh-pages, all you have to do is drop a file called CNAME into your repo, with the domain name you want associated with the repo inside the file. gh-pages isn't a good solution for what I'm doing though unfortunately. I'm also a front-end developer, specializing in rapid web development and "front-end build systems", so I building and maintaining static assets for hundreds of sites is no problem. It's the hosting-side that I really struggle with. Any suggestions?

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• I want to trace the activity of my customize link sent via email or on chat to my custome

  - by anilkumble789

  I want to trace the activity of my customize link sent via email or on chat to my customer. Activity like : whether they opened the link or not? How much time they were on page? examples: I have decided to sent business proposal link to Mr.ABC and Mr.XYZ So, for ABC the link would be like : www.mycompany.com/proposal ....abc... So, for XYZ the link would be like : www.mycompany.com/proposal ....xyz... its like link analytic. How to go ahead with with it?

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• Do large number of internal broken links affect SEO?

  - by TheBigK

  We've a WordPress blog and had disqus plugin in stalled for several months. Around late August this year, the plugin created a ton of URLs that linked to non-existent location on our website. For example - Correct URL: domain.com/correct-URL/ Disqus created - domain.com/correct-URL/344322/ - Throws 404 domain.com/correct-URL/433466/ - Throws 404 So essentially, Google found a LARGE number of broken links that pointed to unknown locations on our own domain. As the count of those errors (404) rose, our site suffered massive drop in traffic and crawl rate dropped to 10% of what it was earlier. I wish to know - Can large number of (we've over 99k of them) internal broken links cause rankings to drop? I've fixed the issue in one go by creating 301 redirects for each bad URL to correct URL and removing disqus. Google however drops the count by ~1000 daily, as I mark errors as 'fixed' in Google Webmaster Tools. Is there any way to speed this up? Should I setup custom crawl rate to 'Fast' in GWT to make Google crawl our website faster? I'd appreciate your inputs and experience sharing.

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• IE8 HTTPs Download Issue

  - by Jon Egerton

  I have a problem with a system I develop related to IE8 downloading over SSL (ie on sites using https://...) and is described on this MS kb article: http://support.microsoft.com/kb/323308 We use the HTTPCacheability.NoCache option as the data being downloaded is sensitive, and is downloaded from a secured site. I don't want that data to be cached on any of the proxies etc that the response passes through back to the client. The article describing the issue details a fix to the client side registry changing a BypassSSLNoCacheCheck setting. I don't want to loosen the system security just for IE8, as the system works fine on anything more upto date. Getting all the clients to apply the hotfix is difficult at best, and impossible at worst. We need to support IE8 in the system, at least for now. So: 1: Does the detailed hotfix have any implications for the security at the browser end in IE8 - does it mean the file will be cached? (in a place other than where the user saves the file). 2: Is there some way I can get these files downloadable with a change at the server end that doesn't break the security side of things?

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• Configure htaccess to show index.php as the default page instead of permissions error

  - by Jan De Laet

  Having a problem with my .htaccess. I have this to secure all my documents: Order Deny,Allow Deny from all Allow from 127.0.0.1 <FilesMatch "\.(htm|html|css|js|php)$"> Order Allow,Deny Allow from all Allow from 127.0.0.1 </FilesMatch> Now everything works fine except that the index page of www.mysite.com doesn't work and gives me the notification: You don't have permission to access / on this server. How can you fix this? If there stands www.example.com/index.php it works but if you surf to www.example.com I get this message.

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