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• Web service not accessible from behind corporates firewalls - how come?

  - by Niro

  We run a Saas serving a widget which is embedded in customer websites. The service include static javascript code hosted on amazon S3 and dynamic part hosted on EC2 with Scalr (using scalr name servers). We received some feedback from users behind corporate firewalls that they cant access our service (while they can access the sites including the widget). This does not make sense to me since the service is using normal http calls on port 80 and our URL is quite new without any reason to be banned by firewalls. My questions are: 1. Why is the service is not accessible and what can I do about it? 2. Is it possible that one of the following is blocked by corporate firewalls: Amazon s3, the dynamic IP address provided by amazon, Scalr name servers. Any other possible reasons, way to check them and remedies for this? Thanks!

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• Laptop charger disconnects and reconnects, charger or battery broken?

  - by Rob

  I've got an Acer Aspire One netbook (AOA-150) and there's obviously something wrong with it. The charging port gets VERY HOT and the charger seems to disconnect and reconnect quickly sometimes. This only happens when the netbook is running, and it doesn't seem to care what it's doing other than being on. The battery has an extremely short life (< 30minutes, sometimes) and I almost exclusively run it on the power cable (which needs the battery plugged in. Having it just plugged into the wall won't start up). Does this sound like a problem with the power cable or the battery? The plug for the cable and the port get so hot that if I held them for longer than a few seconds, I'm sure I'd get burnt. EDIT Just got "Popular Question" on this and it WAS the power jack. The ground on it came loose from the board. A bit of solder on it and everything is working great again.

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• access VPN machine macosx same subnet

  - by matheszabi

  I would like to access the office machine, which has a fixed IP, and is available only in its local LAN. Let say 192.168.1.100. I have a VPN with username/password connection and I am trying to access the office machine from another location, i.e., another LAN, which has the same subnet: 192.168.1.50. I am using MacOSX 10.8. I have checked the "send all trafic over VPN connection, but I think it looks like it doesn't care and is searching in Local. I do not have admin privileges and can't request to make changes to the network settings in both LANs. Is there any way to connect to the desired remote machine?

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• external pop email relay

  - by Pixman

  I want to offer to my customer this possibility : get her pop3 emails from external pop3 server forward the news emails to the new external pop3 server I have find lot of tools for sync imap accounts, or sync pop to imap, but i just want get pop and send to another email adress ! I search a answer for linux ( if i can make a simple daemon for make it's it's good ). Thanks a lot for your help. edit for more detail : For simplify my question, in my use case, it's just want to connect as client via pop protocol ( like a mail app ). And i check news emails, and forward to other email adress. I search about an app or code for create this on linux. In this situation have no access to mailbox dirs, or server configuration ( in this case i have already the answer by create a qmail hook ) Maybe, it's not the good website ? my question must be post on the stackoverflow part ?

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• Ebook stamper for ePub and/or Kindle formats?

  - by Nick Martin

  I've published an ebook in Adobe Acrobat PDF format. I sell this ebook DRM free and take what I consider a friendlier/less obtrusive approach of using a service to "stamp" the customer's name and email address onto each page of the ebook as a way to discourage piracy. I would like to take this same approach for selling the ebook in ePub and/or Kindle formats. Unfortunately, I haven't been able to find any stamping services for ePub or Kindle. Is DRM my only anti-piracy option when using ePub and Kindle? For a reference point, ebookstamper.com stamps ebooks in PDF format. No, they don't do anything other than PDF.

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• Is Family Tree Maker 2011 the right upgrade?

  - by bill weaver

  My father has used Family Tree Maker for years, but hasn't upgraded since version 11. It is difficult to tell from reviews at Amazon and other places whether upgrading to FTM 2011 is a good choice. File incompatibilities and upgrade woes sound like customer service is lacking, and i've read reports of it uploading your data to their database but then trying to sell you a download of data. Looking at the ancestry.com site makes me think it's solely about selling add-ons and upgrades. On the other hand, the feature set seems fairly rich and the software has a pretty strong following. I was able to get Gramps working on my system, but that's not going to work for my dad. Any advice on a good upgrade path? Doesn't necessarily have to be FTM. The only requirement is a way to import his existing data.

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• Personal wiki on usb / the cloud?

  - by drby

  I'm looking for a personal wiki that can be installed on an usb stick and (more importantly) somewhere on the cloud (dropbox). I've looked at the Wiki Matrix, but I really don't care that much about any of the options, so I end up with a choice between ~50 wikis at the end. Tried out TiddlyWiki but there are some things that really annoy me like the fact that all pages get opened on the same page. It really looks like it'd turn into a giant mess pretty quickly. I'd like to have something that's pretty close in terms of appearance and usability to wikipedia. Hierarchical categories for organization would be really nice. And accessible storage (in case I ever want to convert it to something else).

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• Everytime I click on a link from within Mac, parallels boots up my Windows VM and opens the link there

  - by Christoph

  Everytime I click on a link from within Mac, parallels boots up my Windows VM and opens the link there. That's super annoying and I haven't found a configuration to change it. In the settings of my Windows VM there is an option where to launch the webbrowser. However that seems to only affect links that I open from within my Windows session. UPDATE I just stumbled across this answer: How to disassociate a file type with an application in Mac OS So I disabled "share windows apps with mac" completely. Also this seems to be overly protective it at least does the trick. I think it also deactivates that running windows apps show up in the dock but I don't care that much about that anyway.

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• firefox addons and their silly news tabs

  - by jettero

  Something like 30% of the addons I have in firefox update every other week and feel the need to pop open a tab about how awesome they are and all the cool things they changed. I just don't care at all and I'm very annoyed by these news tabs. When firefox opens, I want to see my home page. I've been looking for an addon to disable or kill them before I even have to look at them. Rather like addblock-for-addons. Short of finding a plugin that disables them, I'm seeking information about common interfaces so I can try to figure it out on my own. I'm wondering if I could do it in greasemonkey somehow. For example, is there something common about the url for the tabs?

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• Parallel installation of Office 2003 and Outlook 2010

  - by Marcel Janus

  we have a customer who is not willing to move from Office 2003 to Office 2010 but he now wants to use Office 365. As you know is Office 365 not compatible with Outlook 2003. Now he asked me if it's possible to buy and install Outlook 2010 and keep the rest as it is. I only found some guides for parallel installation of Office 2007 and Office 2010. So my question is if this solution will work. Or are there any issues known?

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• IIS7 response size thresholds

  - by DanielM

  I have a customer who is attempting video playback via HTTP progressive download of very large files ( 1 GB). There is no problem once a file is cached at the edge via my CDN, but hits to my origin (first hits prior to edge-cache population) experience stalling and loss of sync between audio and video about an hour and a half into playback. This occurs pretty reliably at that point, suggesting that some threshold somehwere is getting hit. Are there IIS configuration knobs governing HTTP Response size? Other data points: I am unable to replicate this problem. I am looking at client bandwidth and last mile issues. I am looking at possible encoding recipe dependencies. But this problem never came up when we were using a "push" cache configuration (CDN-hosted origin), so something funky serverside at my origin seems like a likely culprit. Thanks ...

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• how to change VMWare 1.x guest boot order

  - by bo gusman

  I have 4 VMs on a linux host, call them A, B, C, D running on Z. I really don't care when A and B come up, but I would like to make sure that D comes up before C. I believe that in VMWare 2.x it's possible to change the boot order. Is this possible in 1.x as well? Is this done in /etc/vmware/vm-list? I see that there are a number of vms listed there, including some that have long since been deleted. Thanks! Bo

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• Suggested benchmark for testing CPU footprint of antivirus software

  - by Alex Chernavsky

  Our organization is currently running Symantec Corporate Antivirus, which is rumored to be a big resource hog. I know that we do have a lot of older machines that are running slow. Our PCs are all running Windows XP Pro and are used only for business applications (mostly Microsoft Office), e-mail, and web surfing. They're not used for gaming (one would hope not, anyway). I'd like to take one of the old PCs and do a speed benchmark test while it's running Symantec AV, then another test with no antivirus, and a third test with ESET NOD32. As I said, I don't care much about graphics performance. What would be an appropriate benchmarking program program to use? Freeware is best, of course. Thank you for considering my question.

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• Make Windows Task Scheduler alert me on fail

  - by acidzombie24

  I have an automated script that pulls backups from my website to my local computer. Once my server was down, another time i accidentally move my script. How do i make Windows Task Scheduler tell me with the script fails (or doesnt run/not found)? I dont care if a prompt comes up, an email or something that appears on my desktop. I want to be notified if something goes wrong. On my server crontab emails me about errors which is great. I want something like that on my windows 7 local computer.

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• Browser/addon which shows what's been downloaded so far regardless of formatting and layout ?

  - by Mick

  Every now and then a website becomes super-slow (but not broken) because there are too many people looking at it at the same time. When I try and view such a site, say with Firefox, I can see that it is downloading all sorts of components of the site because of the progress information printed at the bottom of the window and I'm sitting there thinking "If only the browser would show me what it's got so far. I don't care if its a jumbled mess, I just want to see what you've got". Does any browser offer such an option?

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• Process of carrying out a BER Test

  - by data

  I am subscribed to an ISP supplying a 3meg ADSL line. Lately (for the last 4 weeks) speeds have dropped from the usual average downstream speed of ~250kbps to just 0.14Mbps (according to speedtest.net) and employees are complaining about lack of access to the server. I have been calling customer support and logging calls for the last 3 weeks, but they have been unable to determine the source of the problem other than carrying out a few bitstream tests and checking the DHCP renewal times. I am going to call back and suggest carrying out a BER test. What type of equipment is needed to carry out this test? I have access to a wide range of Cisco networking equipment. Other: We don't need a leased line as there are less than ten employees.

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• Linux: don't use file system cache under a directory

  - by GetFree

  For a PHP website I'm monitoring, I need to see what files are being used each time the browser makes a request. I thought of using find . -type f -amin 1. With that I get all files which were read in the last minute (it's a developing server so only I am using the website). I took care of removing the noatime attribute from the mounting point. However there must be something else that's preventing the kernel from reading the actual files on disk because the access time is not being updated when I read a file. I guess it must be the file-system cache which is retrieving the files from memory. Is there a way to disable file caching under a specific directory? (public_html in my case) Also I read somewhere that there is the nobh mounting atributes which apparently disables file caching under that mounting point, but I'm not sure.

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• How do I mount an Exchange mail store from the Windows Command Line?

  - by Cypher

  Our Exchange server is running Exchange Server 2003 Standard on the Windows Server 2003 platform. We're dealing with the mail store size issue, where if the mail store goes over the limit, it gets dismounted. While we are working with the powers-that-be on a policy that will prevent this happening in the future, I would like to see if it is possible to re-mount the mail store via the Windows CLI. I'm already monitoring the Event Logs and alerting on mail store warnings and dismounts - I'm just tired of getting up at 5am to manually re-mount the store while the political wars ensue. My alerting tools have the ability to execute a batch script when an alert is generated. I would greatly prefer a native CLI option. I'm not too keen on running some random vbscript found on the Internet and I don't really care to spend my time debugging someone else's code. PowerShell might be an option, if it can be triggered from the CLI.

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• how to change VMWare 1.x guest boot order

  - by bo gusman

  I have 4 VMs on a linux host, call them A, B, C, D running on Z. I really don't care when A and B come up, but I would like to make sure that D comes up before C. I believe that in VMWare 2.x it's possible to change the boot order. Is this possible in 1.x as well? Is this done in /etc/vmware/vm-list? I see that there are a number of vms listed there, including some that have long since been deleted. Thanks! Bo

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• Web service not accessible from behind corporates firewalls - how come?

  - by Niro

  We run a Saas serving a widget which is embedded in customer websites. The service include static javascript code hosted on amazon S3 and dynamic part hosted on EC2 with Scalr (using scalr name servers). We received some feedback from users behind corporate firewalls that they cant access our service (while they can access the sites including the widget). This does not make sense to me since the service is using normal http calls on port 80 and our URL is quite new without any reason to be banned by firewalls. My questions are: 1. Why is the service is not accessible and what can I do about it? 2. Is it possible that one of the following is blocked by corporate firewalls: Amazon s3, the dynamic IP address provided by amazon, Scalr name servers. Any other possible reasons, way to check them and remedies for this? Thanks!

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• TeamViewer: How to disable color dithering for low-bit-depth screen settings

  - by gogowitsch

  I am using Terminal Services and TeamViewer a lot to access other computers, partly over slow networks. The problem described below is not affected by which of the two remote access services I am using. When accessing Windows 7 Professional machines, a great deal of text is hard to read as the background is dithered. Even for exactly the same colors, Windows 2003 does not seem to dither at all, but to choose the closest available color. I strongly prefer the latter, as I don't care for the exact colors, I just want to be able to read easily. I am not sure whether this is operating system-related. The programs on the remote systems do not allow me to change the color choices for the various backgrounds to anything sane. Is there a way to disable this color dithering using some target operating system setting that will do the trick for both Terminal Services and TeamViewer?

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• Jetty8 virtual hosts

  - by Martin

  I have a server JAR that is deployed once per customer, it is the API server for their software package. To that end, the port for each API instance must be the same, so that anything programmed against it can always find it. Each instance is deployed on a different domain name The problem I'm having is that, even when using a SelectChannelConnector and setting the host property, I can't get two instances to run simultaneously, I get a BindException with "Address already in use". I suppose my question is: can Jetty do this, or do I need to do some external re-writing, or is there a better way I can go about achieving the same ends? Thanks.

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• Does LDAP fit the role of a user database for an application?

  - by Spredzy

  I (my company) run a webservice that integrates pieces of few entreprisey-level software. Most of them offer different type of authentication but all offers at least LDAP. I was wondering if storing my application users directly in an LDAP directory would be a good idea. This way all the application I am using could rely on it for authentication purpose. I am aware that LDAP is not a database per se, but it is a datastore. I am also aware that there is no kind of constraints thus deleting a user on the LDAP directory won't do anything on my actual data, but this case would be taken care of with an extra process. My main question here is : is there any reason why I shouldn't use LDAP as my users database ?

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• 2 sited hosted in NGINX with separate SSL certs. IE8 posting invalid when starting at one site going to the other

  - by Dave Johnsen

  If users with IE8 go directly to www.xyz.com, SSL cert is fine. Users going directly to www.zyx.com have no issues with cert. If users start at one site and go to the other, they get invalid cert with xyz being used on zyx which should not be happening. Reading the forums NGINX has SNI enabled and I have the correct version of OpenSSL to be able to handle multiple certs. IE8 seems to be the issue but these are customer facing sites. Is there a fix to make NGINX work for the customers experiencing the issue.

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• Client-based program to track response time for online webservice

  - by Søren Haagerup

  I am helping a customer with general IT support, and they have a problem with a hosted web-based system being slow. The provider of the system blames the client's computer, and the client calls me for help. I blame the provider, but it is hard to get them to do something about it without rock-solid evidence. And every time the provider comes around for a TeamViewer session, everything of course runs smoothly. Does there exist a client program or browser plugin that tracks statistics about response time for specific web services?

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