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  • Increase productivity, accelerate work-to-cash cycles, and reduce overall firm and client risk with

    Law firms around the world are faced with increasing pressures to do business faster and more efficiently. Learn how firms can automate manual, paper-driven processes, ensure regulatory compliance, integrate systems and offices brought together by mergers and acquisitions, and take on new business quickly and efficiently. Understand how firms can automate manual tasks with Oracle's Whitehill One; get invoices out the door faster with Whitehill Enterprise; and can go green with Whitehill Pre-Bill. In this session, you will hear about Oracle's new legal services offerings that accelerate work-to-cash cycles, increase productivity, and reduce overall firm and client risk.

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  • MediaWiki: how to make DISPLAYTITLE be used in categories listings

    - by Konstantin Boyandin
    The problem: a MediaWiki-driven site uses subpages to build pages hierarchy. When I add something like Page1/Page2/Subpage the exactly above string appears in listings and looks clumsy. I can't efficiently use short subpage title (Subpage in this example), since it can appear in different contexts and could confuse users. I can use DISPLAYTITLE magic word, with proper values of $wgRestrictDisplayTitle and $wgAllowDisplayTitle, to reassign page title and make it show on the page. However, when I look into categories listing this page, I will still see "Page1/Page2/Subpage" instead of the title assigned. Is there a simple way (through 'hack' or via relevant extension) to make the new title appear in every listing as well?

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  • Google Chrome issues

    - by Ben Hooper
    I'm an avid user of Chrome and would defend it to the death but there is no denying that it has issues, and I've been experiencing a lot of them recently. Issues Stuck tabs Issue: Around 60% of the time (higher when the system has just started), when Chrome is launched, some or all of the pinned tabs and startup pages will get stuck in the counter-clockwise-rotating "contacting server" mode and never snap out of it. Fix: Quit and launch Chrome until they load properly (this really isn't good, as quitting and launching Chrome can and has cleared all pinned tabs). Extra Information: If you stop the loading and re-enter the URL then the page will load perfectly. The amount of pinned tabs or startup pages seems to be irrelevant, but I could be wrong.   "Downloaded/out of" Issue: Each item in the download bar has a downloaded status section, formatted as "downloaded/out of". Sometimes Chrome doesn't display the "out of" part.   Collapsed settings windows Issue: In Chrome version 19(ish)+, settings are configured via overlayed / popup windows. Sometimes, the window will open fully collapsed. Fix: Resize Chrome's window or open the developer tools. "Network Error" with large downloads Issue: Sometimes, when downloading large files (500MB+) Chrome will download the entire file, the download status will freeze (for example, "1 GB/1 GB") for a few minutes, report "Network error", and delete the .crdownload file. Extra Information: The same file from the same website on the same computer downloads perfectly in other browsers. The website and file type seem to be irrelevant.   Information: I've experienced some of these issues on my home PC and some on my work PC, both of which are Windows 7 Ultimate x64. The only things that link them are my Google account (all settings are synced). Updating Chrome hasn't worked. Most of these issues presented themselves around about version 17 and have continued right through to 21 (current). Uninstalling Chrome, deleting all data in %programFiles(x86)%\Google and %localAppData%\Google, and reinstalling hasn't worked. I have yet to see whether disabling all extensions would make a difference, but it's hard to diagnose as these issues don't occur 100% of the time.   In my case, I don't know if there's an actual solution. I'm just curious as to whether anyone else is having similar issues to those that I'm experiencing. At least then I'll know it's an issue with Chrome itself.

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  • Dynamic tests with mstest and T4

    - by Victor Hurdugaci
    If you used mstest and NUnit you might be aware of the fact that the former doesn't support dynamic, data driven test cases. For example, the following scenario cannot be achieved with the out-of-box mstest: given a dataset, create distinct test cases for each entry in it, using a predefined generic test case. The best result that can be achieved using mstest is a single testcase that will iterate through the dataset. There is one disadvantage: if the test fails for one entry in the dataset, the whole test case fails. So, in order to overcome the previously mentioned limitation, I decided to create a text template that will generate the test cases for me. As an example, I will write some tests for an integer multiplication function that has 2 bugs in it: Read more >> [Cross post from victorhurdugaci.com]

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  • Apple's Java Mac OS X 2012-006 Update

    - by Sharon Zakhour
    The recent Java Mac OS X 2012-006 update from Apple removes the Apple Java 6 plug-in from your Mac. The Mac OS X Install FAQ will be updated with the next 7u release, but you may find the following information useful in the meantime. Q: I have installed Java for OS X 2012-006 and Apple Java 6 can no longer be used for applets or Web Start. How do I get it back? A: The Java for OS X 2012-006 update from Apple uninstalls the Apple-provided Java applet plug-in from all web browsers. You can download the latest version of Java from Oracle, which has improved security, reliability and compatibility. If you prefer to continue using Apple's Java 6 plug-in, you can follow the steps provided in How to re-enable the Apple-provided Java SE 6 applet plug-in and Web Start functionality. Q: After installing Java for OS X 2012-006, can I continue to use Apple's Java 6 alongside the OS X JDK or JRE for Java 7? A: If you want to continue to develop with Java 6 in a Terminal window you can modify the startup script for your favorite command environment. For bash, use this: export JAVA_HOME=`/usr/libexec/java_home -v 1.6` Some applications use /usr/bin/java to invoke Java. After installing Java for OS X 2012-006, /usr/bin/java will find the newest JDK installed, and will use that for all of the Java related command line tools in /usr/bin. You may need to modify those applications to find Java 6, or contact the developer for a newer version of the application. Also, this update removes Apple provided Java Preferences app. For more information on how to determine the default version of Java on your system, see Determining the Installed Version of the JRE in the JRE 7 Installation for Mac OS X page.

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  • How-do-I Script Sample Videos

    - by Jialiang
    http://blogs.technet.com/b/onescript/archive/2012/10/14/how-do-i-script-sample-videos.aspx All-In-One Script Framework is featured by customer-driven script samples.  Each sample demonstrates how to automate one specific IT task that is frequently asked in TechNet forums, Microsoft support calls, and social media.   In order to give readers a better and quicker learning experience, the team starts to create short 5- to 10- minute videos to visually demonstrate some script samples.  These videos would show you how to accomplish the task by running the script sample, and illustrate some key script snippets in the sample project.  We sincerely hope that the IT Pro community will love our effort. The first how-do-I video has been published.  It demonstrates one of our recently released Windows 8 script sample: Get Network Adapter Properties in Windows 8 The video is embedded in the sample introduction page.

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  • Coldfusion server VERY slow page loads

    - by Kevin
    I inherited a windows server 2003 coldfusion 7 server a few weeks ago. Today a network cable was unplugged by accident from the server. On plugging it back in, pages were NOT loading at all. Rather, we were receiving a generic coldfusion error page. After restarting IIS several times and coldfusion even more than that, we finally got pages to start loading. However, the loading is extremely slow (30+ seconds) on pages that used to load instantly. Loading through the local network (IE localhost/cfide/administrator) does nothing to help the load speed. I am not familiar with IIS or Coldfusion (We're in the process of migrating this to Linux/PHP), so this is all new territory to me. I'm hoping someone may have experienced this issue in the past and can help me solve it. I'm happy to provide any additional information that might be necessary....I'm just not sure what information you might need in order to help. Thanks for your time.

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  • Are web application usability issues equal to website usability issues?

    - by Kor
    I've been reading two books about web usability issues and tests (Rocket Surgery Made Easy¹ and Prioritizing Web Usability²) and they claim some strategies and typical problems about website usability and how to lead them. However, I want to do a web application, and I think I lost track of what I am trying to solve. These two books claim to work with raw websites (e-commerce, business sites, even intranet), but I'm not sure if everything about web usability is applicable to web application usability. They sure talk about always having available (and usable) the Back button, to focus on short information rather than big amounts of text, etc., but they could be inaccurate in deeper problems that may be easier (or just skippable) in regular websites. Has anybody some experience in this field and could tell me if both web applications and websites share their usability issues? Thanks in advance Edit: Quoting Wikipedia, a website is a collection of related web pages containing images, videos or other digital assets, and a web application is an application that is accessed over a network such as the Internet or an intranet. To sum up, both shows/lets you search/produce information but websites are "simple" in interaction and keep the classics of websites (one-click actions) and the other one is closer to desktop applications in the meaning of their uses and ways of interaction (double click, modal windows, asynchronous calls [to keep you in the same "environment" instead of reloading it] etc.). I don't know if this clarifies the difference. Edit 2: Quoting @Victor and myself, a website is anything running in your browser, but a web application is somewhat running in your browser that could be running in your desktop, with similar behaviors and features. Gmail is a web application that could replace Outlook. GDocs could replace Office. Grooveshark could replace your music player, etc.

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  • Unable to install OpenLDAP in debian based elementary OS

    - by Waqas Khan
    Hi while installing openldap when i enter the command: apt-get install slapd I get the following output Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: slapd : Depends: libldap-2.4-2 (= 2.4.28-1.1ubuntu4.1) but 2.4.28-1.1ubuntu4.2 is to be installed E: Unable to correct problems, you have held broken packages. Please help.

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  • How can I keep websites from knowing where I live?

    - by D Connors
    This questions is related to issues and practicality, not security. I live in Brazil and, apparently, every single website I visit knows about it. Usually that's ok, but there are quite a few sites that don't make use of that information adequately. For instance: Bing keeps thinking that brazilian pages are way more relevant to me than american ones (which they're not). Google.com always redirects me to google.com.br. Microsoft automatically sends me to horribly translated support pages in portuguese (which would just be easier to read in english). These are just a few examples. Usually it's stuff I can live with (or work around), but some of them are just plain irritating. I have geolocation disabled in firefox, so I guess they're either getting this information from my IP or from windows itself (which I bought here). Is there a way to avoid this? Either tell them nothing or make them think I live somewhere else? Thanks

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  • Pair programming and unit testing

    - by TheSilverBullet
    My team follows the Scrum development cycle. We have received feedback that our unit testing coverage is not very good. A team member is suggesting the addition of an external testing team to assist the core team, but I feel this will backfire in a bad way. I am thinking of suggesting pair programming approach. I have a feeling that this should help the code be more "test-worthy" and soon the team can move to test driven development! What are the potential problems that might arise out of pair programming??

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  • Report from OpenWorld Shanghai

    - by jmorourke
    Oracle OpenWorld Shanghai 2013 was held July 22nd – 25th at the International Expo Center in Shanghai, China. The conference drew over 19,000 attendees from 44 countries. In addition, 580 CxOs attended the Executive Edge program, and 430+ partners attended the Oracle Partner Network Exchange. The conference included a number of sessions on Big Data, Business Analytics, Business Intelligence and Enterprise Performance Management delivered by Oracle, our partners and customers.  I had the pleasure to attend the conference and delivered three sessions focused on Oracle’s Hyperion Enterprise Performance Management (EPM) applications. Each of my sessions was well-attended, and in a few cases was standing room only, so there is clearly a lot of interest in the China market in EPM. The EPM and BI demo pods in the DemoGrounds at the conference also received a lot of traffic. In addition to the conference sessions I delivered, I had several meetings with customers and partners in Shanghai.These sessions and meetings I attended made clear the interest that customers in China have in improving their planning, management reporting, financial reporting, and profitability management processes. In fact, with the China Ministry of Finance now standardizing on XBRL for annual reporting across multiple agencies in China, there is a great opportunity here for our disclosure management application. One interesting finding is that the China market may not be ready for cloud-based applications as many companies are state-owned and have security concerns, so on-premise applications are likely to see continued demand.  For more information about the Oracle OpenWorld China 2013 conference, please check the web  site:  http://www.oracle.com/events/apac/cn/en/openworld/index.htmlAnd don’t forget, Oracle OpenWorld San Francisco 2013 is just around the corner in September of 2013. Please check the web site for registration and content information: http://www.oracle.com/openworld/index.html

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  • Directory error when trying to create a new user

    - by Tom Brossman
    I added a second user 'shirley' in Settings - User Accounts, and set a password. The account type is Standard. In 11.04, this worked and I logged in and had a functioning desktop for this user. How is this done in 11.10? When I try to log in as this user I have this error: Nautilus could not create the required folder "/home/shirley/.config/nautilus". Before running Nautilus, please create the following folder, or set permissions such that Nautilus can create it. The only option then is to click OK, this dumps me out to full-screen Nautilus, like this: There is no launcher or visible way to start any programs. Print screen doesn't take a screengrab. The desktop is similar to this question but I get no terminal when I press CTRL+ALT+T. I have to press CTRL+ALT+F2 and restart from the terminal to get out of this. This answer is to install gnome-system-tools. Shouldn't I be able to add a second user with the default install? EDIT: I tried the deluser+adduser suggestion, there was no change after trying it. Here is what I got: tom@desktop:~$ sudo deluser shirley [sudo] password for tom: Removing user `shirley' ... Warning: group `shirley' has no more members. Done tom@desktop:~$ sudo adduser shirley Adding user `shirley' ... Adding new group `shirley' (1001) Adding new user shirley' (1001) with groupshirley' The home directory '/home/shirley' already exists. Not copying from `/etc/skel'. Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully Changing user information for shirley Enter the new value, or press ENTER for the default Full Name []: Room Number []: Work Phone []: Home Phone []: Other []: Is the information correct? [Y/n] y What has gone so wrong with simply adding a second user? Am I the only one having this problem? I'd reinstall if that fixed things, but this is a fresh install only a few days old.

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  • Right mix of planning and programing on a new project

    - by WarrenFaith
    I am about to start a new project (a game, but thats unimportant). The basic idea is in my head but not all the details. I don't want to start programming without planning, but I am seriously fighting my urge to just do it. I want some planning before to prevent refactoring the whole app just because a new feature I could think of requires it. On the other hand, I don't want to plan multiple months (spare time) and start that because I have some fear that I will lose my motivation in this time. What I am looking for is a way of combining both without one dominating the other. Should I realize the project in the way of scrum? Should I creating user stories and then realize them? Should I work feature driven? (I have some experience in scrum and the classic "specification to code" way.)

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  • How do I force apt-get to install a package that will not install due to a bug introduced by Ubuntu 11.10?

    - by Hemm
    Ubuntu 11.10 separated out python-profiler from the Python standard library due to licensing philosophies. (According to what I could Google, correct me if I'm wrong.) This is an active bug since October for 11.10. I have Python 2.7.2 installed, so the dependency errors are wrong. 'apt-get check' does not resolve the problem. What is the best way to resolve to this? Thank you. sudo apt-get install python-profiler Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: python-profiler : Depends: python (>= 2.5) but it is not going to be installed Depends: python (< 2.8) but it is not going to be installed E: Unable to correct problems, you have held broken packages.

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  • Consuming ASMX and WCF Services using jQuery

    - by bipinjoshi
    In the previous part I demonstrated how jQuery animations can add some jazz to your web forms. Now let's see one of the most important feature of jQuery that you will probably use in all data driven websites - accessing server data. In the previous articles you used jQuery methods such as $.get() to make a GET request to the server. More powerful feature, however, is to make AJAX calls to ASP.NET Web Services, Page Methods and WCF services. The $.ajax() method of jQuery allows you to access these services. In fact $.get() method you used earlier internally makes use of $.ajax() method but restricts itself only to GET requests. The $.ajax() method provides more control on how the services are called.http://www.bipinjoshi.net/articles/479571df-7786-4c50-8db6-a798f195471a.aspx

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  • BPM Solution Catalogue–promote your process templates

    - by JuergenKress
    Oracle’s BPM Solution Catalogue showcasing our solutions with partners is now live. Take a look at the initial entries here. We are planning to use this catalogue not only to publish and highlight successful BPM implementations but also will be running campaigns in industry verticals with your solutions. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we are keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this via this e-mail id and we will make sure to add your solution. For more information you can also read the article “Leading-Edge BPM Benefits Without Bleeding-Edge Pain” SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,Solution Catalogue,process templates,BPM Suite,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Really impossible to have Gimp 2.8 on Ubuntu 11.10?

    - by ubuntico
    For days, I have been trying to find a solution and repositories to install Gimp 2.8 on Ubuntu 11.10. Each time I get this error: Tried to update pango via sudo apt-get install pango-graphite [sudo] password for xxx: Reading package lists... Done Building dependency tree Reading state information... Done pango-graphite is already the newest version. Then also tried sudo apt-get install libgdk-pixbuf2* Reading package lists... Done Building dependency tree Reading state information... Done Note, selecting 'libgdk-pixbuf2.0-0' for regex 'libgdk-pixbuf2*' Note, selecting 'libgdk-pixbuf2.0-dev' for regex 'libgdk-pixbuf2*' Note, selecting 'libgdk-pixbuf2.0-doc' for regex 'libgdk-pixbuf2*' Note, selecting 'libgdk-pixbuf2-ruby' for regex 'libgdk-pixbuf2*' Note, selecting 'libgdk-pixbuf2-ruby1.8' for regex 'libgdk-pixbuf2*' Note, selecting 'libgdk-pixbuf2-ruby1.8-dbg' for regex 'libgdk-pixbuf2*' Note, selecting 'libgdk-pixbuf2.0-common' for regex 'libgdk-pixbuf2*' libgdk-pixbuf2-ruby is already the newest version. libgdk-pixbuf2-ruby1.8 is already the newest version. libgdk-pixbuf2-ruby1.8-dbg is already the newest version. libgdk-pixbuf2.0-doc is already the newest version. libgdk-pixbuf2.0-0 is already the newest version. libgdk-pixbuf2.0-dev is already the newest version. libgdk-pixbuf2.0-common is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 31 not upgraded. And still error :(. Please help as I do not want to upgrade to Ubuntu 12.04 just to have Gimp. Really a mission impossible????

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  • Handling FreeBSD package upgrades using pkg_add

    - by larsks
    I'm trying to use FreeBSD's pkg_add command to install and upgrade binary packages in a build-once-install-on-multiple-machines sort of scenario. It works well when installing a new package, but upgrades are baffling me. For example, if I want to upgrade a package that is depended on by another package, I can't just install it: # pkg_add /path/to/somepackage-2.0.tbz pkg_add: package 'somepackage' or its older version already installed At this point, I can delete the older version of the package if I pass -f to the pkg_delete command: # pkg_delete -f somepackage-1.0 pkg_delete: package 'somepackage-1.0' is required by these other packages and may not be deinstalled (but I'll delete it anyway): anotherpackage-1.0 But...and this is the killer...now the dependency information is gone! I can install the upgrade: # pkg_add /path/to/somepackage-2.0.tbz And now attempts to delete it will succeed without any errors: # pkg_delete somepackage-2.0 How do I handle this gracefully (whereby "gracefully" means "in a fashion that preserves dependency information without requiring me to rebuild/reinstall and entire dependency chain"). Thanks!

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  • A project idea I've got...

    - by Mr Teeth
    Hi, Next year I will be doing a final year project at Uni. I've already thought of one and was wondering what you guys think of it. I want to create a University Information Search for prospective students who are trying to look for an affordable University to attend. It will depend on the student's family income and the grades they get. They enter in those two parameters (and some more) and it comes up with a list of suitable Unis based on their criteria. This is not about the price of tution fee. It's mostly to do with the cost of living. Stuff like: Rent (if living in a private flat). Student Accomadation. Cost of traveling to your home and back (for holidays). ...and some other stuff stuff I haven't thought about yet. It'll mostly be GUI driven with some textual information. I'm also thinking of using it as a website interface. What do you guys think? Can I program something like this Java? If there's any holes you see in my idea please tell me.

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  • Wine on Ubuntu 12.04 64bit. wine : Depends: wine1.4 but it is not going to be installed

    - by Nikola Borisov
    I'm running Ubuntu 12.04 64bit and I want to install wine nikola@carbon:~$ sudo apt-get install wine [sudo] password for nikola: Sorry, try again. [sudo] password for nikola: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: wine : Depends: wine1.4 but it is not going to be installed E: Unable to correct problems, you have held broken packages. nikola@carbon:~$ I spend 4 hours and I have not made any progress. I don't get it. Ubuntu is a popular distro, wine is very common thing for people to want to run. Using 64bit system is what everyone should be doing (I don't even get why are there 32 bit version of ubuntu). Here is how the dependencies looks like: wine - wine1.4 wine1.4 - wine1.4-amd64 wine1.4-amd64 - wine1.4-common wine1.4-common - wine1.4 I see a problem here.... :( Please help me.

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  • Can't install Skype on Ubuntu 12.04 64 bit

    - by Gabriel Alvim
    I've tried many different ways: I downloaded the file on the Skype website, which returned me this error "Cannot install ia-32-libs" I followed this instructions https://help.ubuntu.com/community/Skype and here is what I got: **W: Failed to fetch http://archive.canonical.com/ubuntu/dists/precise/partner/Packages/binary-amd64/Packages 404 Not Found [IP: 91.189.92.191 80] W: Failed to fetch http://archive.canonical.com/ubuntu/dists/precise/partner/Packages/binary-i386/Packages 404 Not Found [IP: 91.189.92.191 80] E: Some index files failed to download. They have been ignored, or old ones used instead.** I even tried this command line: sudo apt-get install lib32stdc++6 lib32asound2 ia32-libs libc6-i386 lib32gcc1 skype And this is what I got: **Error: need a repository as argument pandora@ubuntu:~$ sudo apt-get install lib32stdc++6 lib32asound2 ia32-libs libc6-i386 lib32gcc1 skype Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: ia32-libs : Depends: ia32-libs-multiarch skype : Depends: skype-bin E: Unable to correct problems, you have held broken packages.** I just don't know what to do anymore, if I can't use skype, I might as well not use ubuntu at all. Please, someone help

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  • Integrated Reporting is Getting Closer

    - by jmorourke
    Oracle recently sponsored a webcast on CFO.com titled:  The CFO Playbook on Integrated Reporting: Integrating Sustainability into Financial Disclosures.  The speakers for this webcast were James Margolis, partner with Environmental Resources Management (ERM), a global provider of environmental, health, safety, risk and sustainability consulting services (EHSS) and Mike Wallace, Director of the Global Reporting Initiative's Focal Point USA. This webcast focused on why top companies in the U.S. and overseas are incorporating sustainability content into their annual reports and other financial disclosures. The speakers discussed the benefits of integrating sustainability reporting with traditional financial reporting. They noted how investors, corporate directors, lenders and most recently, the Securities and Exchange Commission, use this information to better understand, benchmark and value companies. They also discussed the November 2012 release of an Integrated Reporting Framework by the International Integrated Reporting Council (IIRC).  See the press release and link to the framework here.  The shift towards integrated financial and sustainability reporting is gaining momentum with a number of global stock exchanges endorsing this approach in 2012.  See the links here if you want to listen to the webcast or download the slides. Also, here is a demonstration of Oracle’s solution for integrated financial and sustainability reporting. If you’re interested in learning more about this and Oracle’s other Sustainability Reporting solutions, click here. If you have any questions or need additional information, please feel free to contact me at [email protected].

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  • Connect android to database

    - by danny
    I am doing a school project where we need to create an android application which needs to connect to a database. the application needs to gain and store information for people's profiles on the database. But unfortunatly we are a little bit stuck at this point because there are numerous ways to link the application such as http request through apache or through the SOAP/REST protocol. But it's really hard to find good instructions or tutorials on the problem since I can't really find them. Maybe that's cause i'm probably using the wrong words on google. Unfortunately I have little relevant information. So if anyone can help me with finding relevant links to good online tutorials or howto's than those are very welcome.

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  • Support Question? Immediate response!

    - by Alliances & Channels Redaktion
    In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as: - What are my rights with which partner SI number? - How do I open or escalate a service request? - What should I do when a service request is processed in the U.S.? - What exactly is Platinum Support? - Can we use Platinum Support as a partner? - How can I use "My Oracle Support" efficiently? Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment! Please register here for the Oracle Partner Days: 22. 10.2013 Montreux/ Switzerland 29.10.2013 Zürich/ Switzerland 29.10.2013 Utrecht/ Netherlands 07.11.2013 Gent/ Belgium

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