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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• Big Data&rsquo;s Killer App&hellip;

  - by jean-pierre.dijcks

  Recently Keith spent  some time talking about the cloud on this blog and I will spare you my thoughts on the whole thing. What I do want to write down is something about the Big Data movement and what I think is the killer app for Big Data... Where is this coming from, ok, I confess... I spent 3 days in cloud land at the Cloud Connect conference in Santa Clara and it was quite a lot of fun. One of the nice things at Cloud Connect was that there was a track dedicated to Big Data, which prompted me to some extend to write this post. What is Big Data anyways? The most valuable point made in the Big Data track was that Big Data in itself is not very cool. Doing something with Big Data is what makes all of this cool and interesting to a business user! The other good insight I got was that a lot of people think Big Data means a single gigantic monolithic system holding gazillions of bytes or documents or log files. Well turns out that most people in the Big Data track are talking about a lot of collections of smaller data sets. So rather than thinking "big = monolithic" you should be thinking "big = many data sets". This is more than just theoretical, it is actually relevant when thinking about big data and how to process it. It is important because it means that the platform that stores data will most likely consist out of multiple solutions. You may be storing logs on something like HDFS, you may store your customer information in Oracle and you may store distilled clickstream information in some distilled form in MySQL. The big question you will need to solve is not what lives where, but how to get it all together and get some value out of all that data. NoSQL and MapReduce Nope, sorry, this is not the killer app... and no I'm not saying this because my business card says Oracle and I'm therefore biased. I think language is important, but as with storage I think pragmatic is better. In other words, some questions can be answered with SQL very efficiently, others can be answered with PERL or TCL others with MR. History should teach us that anyone trying to solve a problem will use any and all tools around. For example, most data warehouses (Big Data 1.0?) get a lot of data in flat files. Everyone then runs a bunch of shell scripts to massage or verify those files and then shoves those files into the database. We've even built shell script support into external tables to allow for this. I think the Big Data projects will do the same. Some people will use MapReduce, although I would argue that things like Cascading are more interesting, some people will use Java. Some data is stored on HDFS making Cascading the way to go, some data is stored in Oracle and SQL does do a good job there. As with storage and with history, be pragmatic and use what fits and neither NoSQL nor MR will be the one and only. Also, a language, while important, does in itself not deliver business value. So while cool it is not a killer app... Vertical Behavioral Analytics This is the killer app! And you are now thinking: "what does that mean?" Let's decompose that heading. First of all, analytics. I would think you had guessed by now that this is really what I'm after, and of course you are right. But not just analytics, which has a very large scope and means many things to many people. I'm not just after Business Intelligence (analytics 1.0?) or data mining (analytics 2.0?) but I'm after something more interesting that you can only do after collecting large volumes of specific data. That all important data is about behavior. What do my customers do? More importantly why do they behave like that? If you can figure that out, you can tailor web sites, stores, products etc. to that behavior and figure out how to be successful. Today's behavior that is somewhat easily tracked is web site clicks, search patterns and all of those things that a web site or web server tracks. that is where the Big Data lives and where these patters are now emerging. Other examples however are emerging, and one of the examples used at the conference was about prediction churn for a telco based on the social network its members are a part of. That social network is not about LinkedIn or Facebook, but about who calls whom. I call you a lot, you switch provider, and I might/will switch too. And that just naturally brings me to the next word, vertical. Vertical in this context means per industry, e.g. communications or retail or government or any other vertical. The reason for being more specific than just behavioral analytics is that each industry has its own data sources, has its own quirky logic and has its own demands and priorities. Of course, the methods and some of the software will be common and some will have both retail and service industry analytics in place (your corner coffee store for example). But the gist of it all is that analytics that can predict customer behavior for a specific focused group of people in a specific industry is what makes Big Data interesting. Building a Vertical Behavioral Analysis System Well, that is going to be interesting. I have not seen much going on in that space and if I had to have some criticism on the cloud connect conference it would be the lack of concrete user cases on big data. The telco example, while a step into the vertical behavioral part is not really on big data. It used a sample of data from the customers' data warehouse. One thing I do think, and this is where I think parts of the NoSQL stuff come from, is that we will be doing this analysis where the data is. Over the past 10 years we at Oracle have called this in-database analytics. I guess we were (too) early? Now the entire market is going there including companies like SAS. In-place btw does not mean "no data movement at all", what it means that you will do this on data's permanent home. For SAS that is kind of the current problem. Most of the inputs live in a data warehouse. So why move it into SAS and back? That all worked with 1 TB data warehouses, but when we are looking at 100TB to 500 TB of distilled data... Comments? As it is still early days with these systems, I'm very interested in seeing reactions and thoughts to some of these thoughts...

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• Developer’s Life – Disaster Lessons – Notes from the Field #039

  - by Pinal Dave

  [Note from Pinal]: This is a 39th episode of Notes from the Field series. What is the best solution do you have when you encounter a disaster in your organization. Now many of you would answer that in this scenario you would have another standby machine or alternative which you will plug in. Now let me ask second question – What would you do if you as an individual faces disaster?  In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. Howdy! When it was my turn to share the Notes from the Field last time, I took a departure from my normal technical content to talk about Attitude and Communication.(http://blog.sqlauthority.com/2014/05/08/developers-life-attitude-and-communication-they-can-cause-problems-notes-from-the-field-027/) Pinal said it was a popular topic so I hope he won’t mind if I stick with Professional Development for another of my turns at sharing some information here. Like I said last time, the “soft skills” of the IT world are often just as important – sometimes more important – than the technical skills. As a consultant with Linchpin People – I see so many situations where the professional skills I’ve gained and use are more valuable to clients than knowing the best way to tune a query. Today I want to continue talking about professional development and tell you about the way I almost got myself hit by a train – and why that matters in our day jobs. Sometimes we can learn a lot from disasters. Whether we caused them or someone else did. If you are interested in learning about some of my observations in these lessons you can see more where I talk about lessons from disasters on my blog. For now, though, onto how I almost got my vehicle hit by a train… The Train Crash That Almost Was…. My family and I own a little schoolhouse building about a 10 mile drive away from our house. We use it as a free resource for families in the area that homeschool their children – so they can have some class space. I go up there a lot to check in on the property, to take care of the trash and to do work on the property. On the way there, there is a very small Stop Sign controlled railroad intersection. There is only two small freight trains a day passing there. Actually the same train, making a journey south and then back North. That’s it. This road is a small rural road, barely ever a second car driving in the neighborhood there when I am. The stop sign is pretty much there only for the train crossing. When we first bought the building, I was up there a lot doing renovations on the property. Being familiar with the area, I am also familiar with the train schedule and know the tracks are normally free of trains. So I developed a bad habit. You see, I’d approach the stop sign and slow down as I roll through it. Sometimes I’d do a quick look and come to an “almost” stop there but keep on going. I let my impatience and complacency take over. And that is because most of the time I was going there long after the train was done for the day or in between the runs. This habit became pretty well established after a couple years of driving the route. The behavior reinforced a bit by the success ratio. I saw others doing it as well from the neighborhood when I would happen to be there around the time another car was there. Well. You already know where this ends up by the title and backstory here. A few months ago I came to that little crossing, and I started to do the normal routine. I’d pretty much stopped looking in some respects because of the pattern I’d gotten into.  For some reason I looked and heard and saw the train slowly approaching and slammed on my brakes and stopped. It was an abrupt stop, and it was close. I probably would have made it okay, but I sat there thinking about lessons for IT professionals from the situation once I started breathing again and watched the cars loaded with sand and propane slowly labored down the tracks… Here are Those Lessons… It’s easy to get stuck into a routine – That isn’t always bad. Except when it’s a bad routine. Momentum and inertia are powerful. Once you have a habit and a routine developed – it’s really hard to break that. Make sure you are setting the right routines and habits TODAY. What almost dangerous things are you doing today? How are you almost messing up your production environment today? Stop doing that. Be Deliberate – (Even when you are the only one) – Like I said – a lot of people roll through that stop sign. Perhaps the neighbors or other drivers think “why is he fully stopping and looking… The train only comes two times a day!” – they can think that all they want. Through deliberate actions and forcing myself to pay attention, I will avoid that oops again. Slow down. Take a deep breath. Be Deliberate in your job. Pay attention to the small stuff and go out of your way to be careful. It will save you later. Be Observant – Keep your eyes open. By looking around, observing the situation and understanding what your servers, databases, users and vendors are doing – you’ll notice when something is out of place. But if you don’t know what is normal, if you don’t look to make sure nothing has changed – that train will come and get you. Where can you be more observant? What warning signs are you ignoring in your environment today? In the IT world – trains are everywhere. Projects move fast. Decisions happen fast. Problems turn from a warning sign to a disaster quickly. If you get stuck in a complacent pattern of “Everything is okay, it always has been and always will be” – that’s the time that you will most likely get stuck in a bad situation. Don’t let yourself get complacent, don’t let your team get complacent. That will lead to being proactive. And a proactive environment spends less money on consultants for troubleshooting problems you should have seen ahead of time. You can spend your money and IT budget on improving for your customers. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Top tweets SOA Partner Community – October 2012

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community Deploying Fusion Order Demo on 11.1.1.6 by Antony Reynolds http://wp.me/p10C8u-vA leonsmiers ?Cant wait to test it >> 't waiRT @OracleSOA: Case Management patterns, session coverage from #OOW #OracleBPM #ACM #BPM http://bit.ly/OdcZL6 Danilo Schmiedel Bye bye San Francisco. #oow was a great conference in a wonderful city! Thanks! @soacommunity pic.twitter.com/lcYSe9xC OPITZ CONSULTING ?The Journey towards #Oracle #BPM @OpenWorld 2012 - Slides by @t_winterberg & H. Normann: http://ow.ly/edkWE #oow demed Full house at the SOA Customer Advisory Board! #oow12 http://instagr.am/p/QX9B8eLMLS/ Danilo Schmiedel "@whitehorsesnl: Had some great talks with the BPM guys at the DEMOgrounds. It is one of the best things at #oow" -> I agree!! @soacommunity Mark Simpson ?Fusion Middleware Global Innovation Awards: nice to pick up a soa and bpm with our customer. #oow Mark Simpson ?RT @SOASimone: #oraclesoa #oow hands on lab fully booked pic.twitter.com/pwI94Ew7 <--quick, provision some more compute power on the cloud! Oracle SOA ?Join us for BPM and Analytics: Process Dashboards. BAM, and Intelligent OptimizationMoscone South - 308#OracleBPM #OOW Oracle SOA ?Real-time public safety demo! License plate recognition and processing in London via Oracle Event Processing. #oow pic.twitter.com/WufesDBq Marc ?Nice session on customer success stories on #SOA11g on with @SOASimone Pro and cons and architectural overview. #oow pic.twitter.com/bzuhsujm Lucas Jellema Full length Keynote on Middleware #oow : http://medianetwork.oracle.com/video/player/1873556035001 … #oow_amis OracleBlogs ?Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers? http://ow.ly/2stVQ0 OracleBlogs ?Open World Session - BPM, SOA and ADF Combined:Patterns learned from Fusion Applications http://ow.ly/2suhzf Ronald Luttikhuizen ?VENNSTER BLOG | Presentations at OpenWorld 2012 | http://blog.vennster.nl/2012/10/presentations-at-openworld-2012.html … Andrejus Baranovskis @dschmied @soacommunity next OOW for sure, and may be SOA community event ! @soacommunity Danilo Schmiedel ?@andrejusb Thanks Andrejus - I really enjoyed having a session with you at #oow. When is next time :-) ? @soacommunity Lionel Dubreuil ?@soacommunity #oow12 Today-1:15pm-Marriott Marquis Salon 7 Jump-starting Integration with Oracle Foundation Pack http://bit.ly/QKKJzF Ronald Luttikhuizen ?Impression from our fault handling session in OSB and SOA Suite from the audience @soacommunity @gschmutz #oow pic.twitter.com/WSg1Z89E Marc Nice session on Oracle Virtual Assembly for #SOA11g, @soacommunity Works with #exalogic but not required SOA Community ?Send your #soacommunity #oow pictures and blog posts @soacommunity or http://www.facebook.com/soacommunity Enjoy OOW ;-) Jon petter hjulstad Oracle BPM- Big leap forward in 11.1.1.7 ! Whitehorses ?Common BPM Use Cases from Oracle #bpm #oow pic.twitter.com/ofOv04EF Whitehorses ?Oracle BPM 11.1.1.7 top new features. Interesting #oow #oowbenelux pic.twitter.com/HY9QN5un SOA Community Industrialized SOA - topic of Business Technology Magazine http://wp.me/p10C8u-vi orclateamsoa ?A-Team Blog #ateam: The curious case of SOA Human tasks' automatic completion http://ow.ly/1mq6YU Simone Geib Look for this sign #oow #oraclesoa pic.twitter.com/MJsPV4PO Lucas Jellema My summary of Larry Ellison's keynote at #oow on the AMIS Blog: http://technology.amis.nl/2012/10/01/oow-2012-larry-ellisons-keynote-announcements-exa-cloud-database/ … #oow_amis gschmutz ?Join my #oow session "Five Cool Use Cases for the Spring Component" to see the power of Spring and SOA Suite combined! Moscone 310 - 3:15 PM Ronald Luttikhuizen Thanks to @soacommunity for great SOA/BPM dinner event yesterday night! #oow pic.twitter.com/v7x3i0DC OracleBlogs ?OSB, Service Callouts and OQL http://ow.ly/2sq6B2 OracleBlogs ?Cloud and On-Premises Applications Integration using Oracle Integration Adapters http://ow.ly/2sqiDy OracleBlogs ?Adapters, SOA Suite and More @Openworld 2012 http://ow.ly/2srdTg Eric Elzinga ?OSB, Service Callouts and OQL - Part 3, http://see.sc/JodzEx #oracleservicebus Donatas Valys interesting articles about soa industrialization to read #soa #industrialization http://it-republik.de/business-technology/bt-magazin-ausgaben/Industrialized-SOA-000516.html … gschmutz ?“@techsymp: 2012 Symposium Presentation Download Page Now Available! 75% of presentations published. http://www.servicetechsymposium.com ” find mine there.. Oracle BPM Customer Experience and BPM – From Efficiency to Engagement #bpm #oraclebpm #processmanagement #socialbpm http://pub.vitrue.com/Tahi SOA Community ?@soacommunity SOA Community Newsletter September 2012 http://wp.me/p10C8u-wa SOA Community again again again.... it is Oracle Open World 2012 http://wp.me/p10C8u-wk OracleBlogs ?SOA Proactive support http://ow.ly/2smrSJ demed ?@gschmutz on NoSQL at @techsymp http://lockerz.com/s/247601661 demed ?Just finished "#BigData and its impact on #SOA" talk @techsymp. Really enjoyed getting out of beaten path. #london #oep http://lockerz.com/s/247636974 OTNArchBeat ?Need help selling SOA to business stakeholders? Give them this free eBook. #soasuite http://pub.vitrue.com/hsQY SOA Community top Tweets SOA Partner Community &ndash; September 2012 http://wp.me/p10C8u-vc SOA Community Move Data into the grid for scalable, predictable response times http://wp.me/p10C8u-vv ServiceTechSymposium ?The September issue of the Service Technology Magazine is now published with six new items! Read them at http://www.servicetechmag.com Marc ?Reviewed @Packt_OracleFMW new book on SOA11g administration! Very good ! http://tinyurl.com/8pzd5ww SOA Community ?BPM Solution Catalogue&ndash;promote your process templates http://wp.me/p10C8u-vt OTNArchBeat ?BPM ADF Task forms: Checking whether the current user is in a BPM Swimlane | @ChrisKarlChan http://pub.vitrue.com/aPMG OTNArchBeat ?Cloud, automation drive new growth in SOA governance market | @JoeMcKendrick http://pub.vitrue.com/hNPv Simon Haslam ?Looking for "oak style"(!) advanced content but you're a middleware specialist? See #ukoug2012 #middlewaresunday http://2012.ukoug.org/default.asp?p=9355 … Simon Haslam ?The #ukoug2012 agenda is "go, go, go!" (as Murray would say!) http://2012.ukoug.org/agendagrid Germán Gazzoni SOA Spezial II verfügbar – Industralized SOA: Die überarbeitete und ergänzte Neuauflage des SOA Spezial Sonderhe... http://bit.ly/PAWwN9 Oracle SOA ?Flip thru new interactive "Oracle SOA Suite eBook-In the Customers Words" #middleware #soa #oraclesoa http://pub.vitrue.com/NzFZ SOA Community Follow SOA Community on Facebook http://www.facebook.com/soacommunity #soacommunity #opn SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Company Review: Google Products

  Google, Inc offers an array of products and services to all of its end-users. However their search capabilities are the foundation for Google’s current success and their primary business focus. Currently, Google offers over twenty different search applications that allow users to search the internet for books, maps, videos, images, products and much more. Their product decisions have allowed users demands to be met while focusing on the free based model. This allows users to access Google data free of charge and indirectly gives Google a strong competitive advantage of other competitors along with the accuracy of the search results. According to Google, Inc, they offer the following types of searching capabilities: Alerts Get email updates on the topics of your choice Blog Search Find blogs on your favorite topics  Books Search the full text of books  Custom Search Create a customized search experience for your community  Desktop Search and personalize your computer  Dictionary Search for definitions of words and phrases Directory Search the web, organized by topic or category Earth Explore the world from your computer Finance Business info, news and interactive charts GOOG-411 Find and connect for free with businesses from your phone  Images Search for images on the web Maps View maps and directions News Search thousands of news stories Patent Search Search the full text of US Patents Product Search Search for stuff to buy Scholar Search scholarly papers Toolbar Add a search box to your browser Trends Explore past and present search trends Videos Search for videos on the web Web Search Search billions of web pages Web Search Features Find movies, music, stocks, books and more mapping Google’s free based business model is only one way it differentiates itself from its competition. There is also a strong focus on the accuracy of search results and the speed in which they are returned to the end-user. Quality function deployment (QFD) is a structured method used to help connect user needs to the design features of a project proposed to address those needs. This method is particularly useful in accounting for needs that are not easily articulated or precisely defined according to the U. S. Department of Transportation Federal Highway Administration. Due to the fact that QFD is so customer driven Google is always in a constant state of change in attempt to reengineer its search algorithms, and other dependant systems so that end-users requirements are constantly being met. Value engineering is a key example of this, Google is constantly trying to improve all aspects of its products, improve system maintainability, and system interoperability. Bridgefield Group defines value engineering as an organized methodology that identifies and selects the lowest lifecycle cost options in design, materials and processes that achieves the desired level of performance, reliability and customer satisfaction. In addition, it seeks to remove unnecessary costs in the above areas and is often a joint effort with cross-functional internal teams and relevant suppliers. Common issues that appear when developing large scale systems like Google’s search applications include modular design of a product and/or service and providing accurate value analysis. A design approach that adheres to four fundamental tenets of cohesiveness, encapsulation, self-containment, and high binding to design a system component as an independently operable unit subject to change is how the Open System Joint Task Force defines modular design. More specifically M. S. Schmaltz defines modular software design as having a large collection of statements strung together in one partition of in-line code; we segment or divide the statements into logical groups called modules. Each module performs one or two tasks, and then passes control to another module. By breaking up the code into "bite-sized chunks", so to speak, we are able to better control the flow of data and control. This is especially true in large software systems. Value analysis is a process to evaluate products and services based on effectiveness, safety, and cost. Value analysis involves assessing the quality as well as the cost of a product or service as defined by the Healthcare Financial Management Association.  “Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.” (MIT,2010) Google, Inc encourages an open environment between all employees, also known as Googlers. This is reinforced by a cross-section team or cross-functional teams comprised from multiple departments assigned to every project so that every department like marketing, finance, and quality assurance has input on every project. In addition, Google is known for their openness to new ideas regardless of the status or seniority of an employee. In fact, Google allows for 20% of an employee’s time can be devoted to developing new ideas and/or pet projects. HumTech.com defines a cross-functional team as a collection of people with varied levels of skills and experience brought together to accomplish a task. As the name implies, Cross-Functional Team members come from different organizational units. Cross-Functional Teams may be permanent or ad hoc. Google’s search application product strategy primarily focuses on mass customization. This is allows Google to create a base search application and allows results to be returned to the end-users quickly based on specific parameters and search settings. In addition, they also store the data that is returned in case other desire the same results based on other end-users supplying the same customized settings. This allows Google to appear to render search results in virtually real-time to the user while allowing for complete customization of the searching criteria. Greg Vogl, a professor at Uganda Martyrs University, defines mass customization as when a business gives its customers the opportunity to tailor its products or services to the customer's specifications. The IT staff at Google play a key role in ensuring that the search application’s product strategy is maintained simply because the IT staff designs, develops, and maintains all of their proprietary applications. In fact, they also maintain all network infrastructure to ensure that it is available to all end-users. References: http://www.google.com/intl/en/options/ http://ops.fhwa.dot.gov/freight/publications/ftat_user_guide/sec5.htm http://www.bridgefieldgroup.com/bridgefieldgroup/glos9.htm#V http://www.acq.osd.mil/osjtf/termsdef.html http://www.cise.ufl.edu/~mssz/Pascal-CGS2462/prog-dsn.html http://www.hfma.org/publications/business_caring_newsletter/exclusives/Supply+and+Inventory+Terms+Defined.htm http://mitsloan.mit.edu/omg/om-definition.php http://www.humtech.com/opm/grtl/ols/ols3.cfm http://www.gregvogl.net/courses/mis1/glossary.htm

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• TechEd 2010 Day One – How I Travel

  - by BuckWoody

  Normally when I blog on the first day of a conference, well, there hasn’t been a first day yet. So I talk about the value of a conference or some other facet. And normally in my (non-conference) blogs, I show you how I have learned to be a data professional – things I’ve learned how to do over the years. But in all that time, I don’t think I’ve ever talked about a big part of my job – traveling. I’ve traveled a lot throughout the years, when I’ve taught, gone to conferences, consulted and in my current role assisting Microsoft customers with large-scale database system designs.  So I’ll share a few thoughts about what I do. Keep in mind that I travel for short durations, just a day or so, and sometimes I travel internationally. For those I prepare differently – what I’m talking about here is what I do for a multi-day, same-country trip. Hopefully you find it useful. I’ll tag a few other travelers I know to add their thoughts.  Preparing for Travel   When I’m notified of a trip, I begin researching the location. I find the flights, hotel and (if I have to) a car to use while I’m away. We have an in-house system we use to book the travel, but when I travel not-for-Microsoft I use Expedia and Kayak to find what I need.  Traveling on Sunday and Friday is the worst. I have to do it sometimes (like this week) and it’s always a bad idea. But you can blunt the impact by booking as early as you can stand it. That means I have to be up super-early, but the flights are normally on time. I stay flexible, and always have a backup plan in case the flights are delayed or canceled.  For the hotel, I tend to go on the cheaper side, and I look for older hotels that have been renovated, or quirky ones. For instance, in Boise, ID recently I stayed at a 60’s-themed (think Mad-Men) hotel that was very cool. Always I go on the less expensive side – I find the “luxury” hotels nail me for Internet, food, everything. The cheaper places include all kinds of things, and even have breakfasts, shuttles and all kinds of things that start to add up. I even call ahead to make sure there’s an iron and ironing board available, since I’ll need those when I get there.  I find any way I can not to get a car. I use mass-transit wherever possible, and try to make friends and pay their gas to take me places. In a pinch, I’ll use a taxi. It ends up being cheaper, faster, and less stressful all around.  Packing  Over the years I’ve learned never to check luggage whenever I can. To do that, I lay out everything I want to take with me on the bed, and then try and make sure I’m really going to use it. I wear a dark wool set of pants, which I can clean and wear in hot and cold climates. I bring undies and socks of course, and for most places I have to wear “dress up” shirts. I bring at least two print T-Shirts in case I want to dress down for something while I’m gone, but I only bring one set of shoes. All the  clothes are rolled as tightly as possible as I learned in the military. Then I use those to cushion the electronics I take.  For toiletries I bring a shaver, toothpaste and toothbrush, D/O and a small brush. Everything else the hotel will provide.  For entertainment, I take a small Zune, a full PC-Headset (so I can make IP calls on the road) and my laptop. I don’t take books or anything else – everything is electronic. I use E-books (downloaded from our Library), Audio-Books (on the Zune) and I also bring along a Kaossilator (more here) to play music in the hotel room or even on the plane without being heard.  If I can, I pack into one roll-on bag. There’s not a lot better than this one, but I also have a Bag I was given as a prize for something or other here at Microsoft. Either way, I like something with less pockets and more big, open compartments. Everything gets rolled up and packed in, with all of the wires and charges in small bags my wife made for me. The laptop (and anything I don’t want gate-checked) goes on top or in an outside pouch so I can grab it quickly if I have to gate-check the bag. As much as I can, I try to go in one bag. When I can’t (like this week) I use this bag since it can expand, roll up, crush and even be put away later. It’s super-heavy canvas and worth the price. This allows me to not check a bag.  Journey Logistics The day of the trip, I have everything ready since I’m getting up early. I pack a few small snacks inside a plastic large-mouth water bottle, which protects the snacks and lets me get water in the terminal. I bring along those little powdered drink mixes to add to the water.  At the airport, I make a beeline for the power-outlets. I charge up my laptop and phone, and download all my e-mails so I can work on them off-line in the air. I don’t travel as often as I used to – just every month or so now, so I don’t have a membership to an airline club. If I travel much more, I’ll invest in one again – they are WELL worth the money, for the wifi, food and quiet if for nothing else.  I print out my logistics on paper and put that in my pocket – flight numbers, hotel addresses and phones for everything. That way if I have to make a change, I don’t have to boot up anything or even have power to be able to roll with the punches if things change.  Working While Away  While I’m away I realize I’m going to be swamped with things at the conference or with my clients. So I turn on Out-Of-Office notifications to let people know I won’t be as responsive, and I keep my Outlook calendar up to date so my co-workers know what I’m up to. I even update it with hotel and phone info in case they really need to reach me. I share my calendar with my wife so my family knows what I’m doing as well.  I check my e-mail during breaks, but I only respond to them in the evening or early morning at the hotel. I tweet during conferences. The point is to be as present as possible during the event or when I’m at the clients. Both deserve it.  So those are my initial thoughts. I’ll tag Brent Ozar, Brad McGeHee and Paul Randal, and they can tag whomever they wish. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• CodePlex Daily Summary for Saturday, March 20, 2010

  CodePlex Daily Summary for Saturday, March 20, 2010New ProjectsaMaze Mapa Generator: Parte do Projeto aMazeASP.Net RIA Controls: Simple ASP.Net server controls to integrate Flash and Silverlight controls into your web applications. Included controls don't use any JavaScript,...BMap.NET: BMaps.NET is a .NET application written in C#, for access Bing Maps from your computer without web browsers. With it you can access to Bing Maps an...DaliNet: A .NET API for the Tridonic.Atco DALI USB device.Fabrica7: This is the main project of Fabrica 7 Corp.Image Ripper: A Winform application parse & fetch various HD pictures in specific photo galleries.IoCWrap: Provides interfaces which wrap various IoC container implementations so that it is possible to switch to a different provider without changing any ...NetSockets: NetSockets is a .NET class library that provides easy-to-use, multi-threaded, event-based, client and server network communication.Network Backup: Network Backup is a home and small company backup solution for workstations and a backup server. It incorporates a backup service, scheduler, data ...NUnit.Specs: Specification extensions for NUnit.Nutrivida: Sistema para avaliação de especialização.OHTB Snake: OHTB Snake is a multiplayer game. In this incarnation, snakes may eat 3 types of powerups: standard berries, causing them to grow; sawberries, caus...Playground TDrouen: Tjerk's PlaygroundPower Plan Chooser: This is my first endeavor into a C# Windows application with XAML. The program sits in the notification area (task bar) and lets you quickly activa...Search IMDB in C#: In lack of an IMDB API most of us resort to screen scraping utilities to query the Internet Movie Database. This one is written in C# (.NET 2.0 sta...SIGPRO Desktop: FUNCERNSql2008 PerfMonCounter Fix: Small console application to Fix the SQL 2008 Express Edition installation error: Pequena aplicação para Corrigir o seguinte erro de Instalação do...TwiztedTracker: TwiztedTracker designed to make your bug tracking easy.UmbracoXsltLogHelper: I needed a way to easily add log rows from my xslt macros, and added a single-line-extension for that reason. Then I played around with the umbraco...VisualStock: VisualStock is stock data visualization, analysis application build on the Micorsoft Composite Application Library.WHS File Mover: A Windows Home Server Plugin to move files from a local directory ("drop" or "staging" directory to a folder share)XML based Content Deployment in SharePoint: XML based Content Deployment in Sharepoint helps you to easy deploy content into SharePoint, including webs, lists, items, files and folder. You wi...New ReleasesASP.Net RIA Controls: Version 1.0 Beta: The first functionnal version.BMap.NET: BMap.NET 1: This is the 1st version of BMap.NETDigital Media Processing Project 1: Image Processor: Image Processor 1.0: All features implemented. Added: clipping imageFamily Tree Analyzer: Version 1.3.1.0: Version 1.3.1.0 Added a cancel button to marriage and children IGI Searches Opening Results window now automatically shows first record Updated IGI...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts 3.0.5 Released: Hi, This release contains fix for the following bug: * Chart threw exception if ZoomingEnabled property was set to True at real-time. You ca...Homework Helper: Homework Helper v.1.1: Sorry but the latest release didn't seem to be the latest. This should be the right one!Image Ripper: Image Ripper: Image Ripper based on HtmlAgilityPack and GData library.ManPowerEngine: 0.1: UpdatesSound System added. Bitmap Collider in Physics System works now. Improved the performance of HTTP download in images Physics Framework...NIPO Data Processing Component Framework: NIPO 1.0: The first release of NIPO. Includes the NIPO binary dll and documentation. This release does not include a starter application since it is still in...patterns & practices SharePoint Guidance: SPG2010 Drop7: SharePoint Guidance Drop Notes Microsoft patterns and practices ****************************************** ***************************************...Photosynth Point Cloud Exporter: Photosynth Point Cloud Exporter 1.0.2: Photosynth webservice reference updated to work with the new site OBJ file format support added (Note: this format doesn't support vertex colors)Power Plan Chooser: Power Plan Chooser 1.0.0: Power Plan Chooser is a small utility that sits in the notification area (task bar) in Windows 7 and allows the user to quickly activate one of the...Restart Explorer: RestartExplorer Release 1.00.0001: Initial release: Start, stop and restart Windows Explorer with this utility.Search IMDB in C#: Search IMDB 1.0: Source code included with compiled example.SIMD Detector: 3rd Release: Added Intel AES instruction check Added a CSharp Winform NetSIMDDetector application. Changes the red ball and green ball images to red cross a...Sql2008 PerfMonCounter Fix: Sql2008FIx_PerfMonCounter.zip: Small console application to Fix the SQL 2008 Express Edition installation error: http://support.microsoft.com/kb/300956 Rule Name PerfMonCounter...UmbracoXsltLogHelper: 0.9 Working Beta: First version. XsltLogHelper09 is the installable package.VCC: Latest build, v2.1.30319.0: Automatic drop of latest buildWCF RIA Services Contrib: RIA Services Contrib RC Release: This version is recompiled against the RC release of WCF RIA Services.XML based Content Deployment in SharePoint: SPContentDeployment 1.0.0.0: The first link contains the resources and a sample project. The second link contains everything included in the first package and an additional fo...Yet Another GPS: YAGPS Alfa.2: Yet another GPS tracker is a very powerful GPS track application for Windows Mobile Speed Guage, Sat Count number, KML for google map file formatZGuideTV.NET: ZGuideTV.NET 0.92: Vendredi 19 mars 2010 (ZGuideTV.NET bêta 9 build 0.92) - English below Corrections : - Gestion de certains contrôles dans l'écran principal. - Div...Most Popular ProjectsMetaSharpRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsLINQ to TwitterRawrOData SDK for PHPjQuery Library for SharePoint Web ServicesDirectQPHPExcelpatterns & practices – Enterprise LibraryBlogEngine.NETFarseer Physics EngineNB_Store - Free DotNetNuke Ecommerce Catalog Module

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• Master Data Management and Cloud Computing

  - by david.butler(at)oracle.com

  Cloud Computing is all the rage these days. There are many reasons why this is so. But like its predecessor, Service Oriented Architecture, it can fall on hard times if the underlying data is left unmanaged. Master Data Management is the perfect Cloud companion. It can materially increase the chances for successful Cloud initiatives. In this blog, I'll review the nature of the Cloud and show how MDM fits in.   Here's the National Institute of Standards and Technology Cloud definition: •          Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.   Cloud architectures have three main layers: applications or Software as a Service (SaaS), Platforms as a Service (PaaS), and Infrastructure as a Service (IaaS). SaaS generally refers to applications that are delivered to end-users over the Internet. Oracle CRM On Demand is an example of a SaaS application. Today there are hundreds of SaaS providers covering a wide variety of applications including Salesforce.com, Workday, and Netsuite. Oracle MDM applications are located in this layer of Oracle's On Demand enterprise Cloud platform. We call it Master Data as a Service (MDaaS). PaaS generally refers to an application deployment platform delivered as a service. They are often built on a grid computing architecture and include database and middleware. Oracle Fusion Middleware is in this category and includes the SOA and Data Integration products used to connect SaaS applications including MDM. Finally, IaaS generally refers to computing hardware (servers, storage and network) delivered as a service.  This typically includes the associated software as well: operating systems, virtualization, clustering, etc.    Cloud Computing benefits are compelling for a large number of organizations. These include significant cost savings, increased flexibility, and fast deployments. Cost advantages include paying for just what you use. This is especially critical for organizations with variable or seasonal usage. Companies don't have to invest to support peak computing periods. Costs are also more predictable and controllable. Increased agility includes access to the latest technology and experts without making significant up front investments.   While Cloud Computing is certainly very alluring with a clear value proposition, it is not without its challenges. An IDC survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues identified a number of issues:   Security - 74% identified security as an issue involving data privacy and resource access control. Integration - 61% found that it is hard to integrate Cloud Apps with in-house applications. Operational Costs - 50% are worried that On Demand will actually cost more given the impact of poor data quality on the rest of the enterprise. Compliance - 49% felt that compliance with required regulatory, legal and general industry requirements (such as PCI, HIPAA and Sarbanes-Oxley) would be a major issue. When control is lost, the ability of a provider to directly manage how and where data is deployed, used and destroyed is negatively impacted.  There are others, but I singled out these four top issues because Master Data Management, properly incorporated into a Cloud Computing infrastructure, can significantly ameliorate all of these problems. Cloud Computing can literally rain raw data across the enterprise.   According to fellow blogger, Mike Ferguson, "the fracturing of data caused by the adoption of cloud computing raises the importance of MDM in keeping disparate data synchronized."   David Linthicum, CTO Blue Mountain Labs blogs that "the lack of MDM will become more of an issue as cloud computing rises. We're moving from complex federated on-premise systems, to complex federated on-premise and cloud-delivered systems."    Left unmanaged, non-standard, inconsistent, ungoverned data with questionable quality can pollute analytical systems, increase operational costs, and reduce the ROI in Cloud and On-Premise applications. As cloud computing becomes more relevant, and more data, applications, services, and processes are moved out to cloud computing platforms, the need for MDM becomes ever more important. Oracle's MDM suite is designed to deal with all four of the above Cloud issues listed in the IDC survey.   Security - MDM manages all master data attribute privacy and resource access control issues. Integration - MDM pre-integrates Cloud Apps with each other and with On Premise applications at the data level. Operational Costs - MDM significantly reduces operational costs by increasing data quality, thereby improving enterprise business processes efficiency. Compliance - MDM, with its built in Data Governance capabilities, insures that the data is governed according to organizational standards. This facilitates rapid and accurate reporting for compliance purposes. Oracle MDM creates governed high quality master data. A unified cleansed and standardized data view is produced. The Oracle Customer Hub creates a single view of the customer. The Oracle Product Hub creates high quality product data designed to support all go-to-market processes. Oracle Supplier Hub dramatically reduces the chances of 'supplier exceptions'. Oracle Site Hub masters locations. And Oracle Hyperion Data Relationship Management masters financial reference data and manages enterprise hierarchies across operational areas from ERP to EPM and CRM to SCM. Oracle Fusion Middleware connects Cloud and On Premise applications to MDM Hubs and brings high quality master data to your enterprise business processes.   An independent analyst once said "Poor data quality is like dirt on the windshield. You may be able to drive for a long time with slowly degrading vision, but at some point, you either have to stop and clear the windshield or risk everything."  Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed. This will in turn insure that expected returns on the investment in Cloud Computing will be realized.       Oracle MDM has proven its metal in this area and has the customers to back that up. In fact, I will be hosting a webcast on Tuesday, April 10th at 10 am PT with one of our top Cloud customers, the Church Pension Group. They have moved all mainline applications to a hosted model and use Oracle MDM to insure the master data is managed and cleansed before it is propagated to other cloud and internal systems. I invite you join Martin Hossfeld, VP, IT Operations, and Danette Patterson, Enterprise Data Manager as they review business drivers for MDM and hosted applications, how they did it, the benefits achieved, and lessons learned. You can register for this free webcast here.  Hope to see you there.

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Mscorlib mocking minus the attribute

  - by mehfuzh

  Mocking .net framework members (a.k.a. mscorlib) is always a daunting task. It’s the breed of static and final methods and full of surprises. Technically intercepting mscorlib members is completely different from other class libraries. This is the reason it is dealt differently. Generally, I prefer writing a wrapper around an mscorlib member (Ex. File.Delete(“abc.txt”)) and expose it via interface but that is not always an easy task if you already have years old codebase. While mocking mscorlib members first thing that comes to people’s mind is DateTime.Now. If you Google through, you will find tons of example dealing with just that. May be it’s the most important class that we can’t ignore and I will create an example using JustMock Q2 with the same. In Q2 2012, we just get rid of the MockClassAtrribute for mocking mscorlib members. JustMock is already attribute free for mocking class libraries. We radically think that vendor specific attributes only makes your code smelly and therefore decided the same for mscorlib. Now, I want to fake DateTime.Now for the following class: public class NestedDateTime { public DateTime GetDateTime() { return DateTime.Now; } } It is the simplest one that can be. The first thing here is that I tell JustMock “hey we have a DateTime.Now in NestedDateTime class that we want to mock”. To do so, during the test initialization I write this: .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Mock.Replace(() => DateTime.Now).In<NestedDateTime>(x => x.GetDateTime());.csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } I can also define it for all the members in the class, but that’s just a waste of extra watts. Mock.Replace(() => DateTime.Now).In<NestedDateTime>(); Now question, why should I bother doing it? The answer is that I am not using attribute and with this approach, I can mock any framework members not just File, FileInfo or DateTime. Here to note that we already mock beyond the three but when nested around a complex class, JustMock was not intercepting it correctly. Therefore, we decided to get rid of the attribute altogether fixing the issue. Finally, I write my test as usual. [TestMethod] public void ShouldAssertMockingDateTimeFromNestedClass() { var expected = new DateTime(2000, 1, 1); Mock.Arrange(() => DateTime.Now).Returns(expected); Assert.Equal(new NestedDateTime().GetDateTime(), expected); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } That’s it, we are good. Now let me do the same for a random one, let’s say I want mock a member from DriveInfo: Mock.Replace<DriveInfo[]>(() => DriveInfo.GetDrives()).In<MsCorlibFixture>(x => x.ShouldReturnExpectedDriveWhenMocked()); Moving forward, I write my test: [TestMethod] public void ShouldReturnExpectedDriveWhenMocked() { Mock.Arrange(() => DriveInfo.GetDrives()).MustBeCalled(); DriveInfo.GetDrives(); Mock.Assert(()=> DriveInfo.GetDrives()); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Here is one convention; you have to replace the mscorlib member before executing the target method that contains it. Here the call to DriveInfo is within the MsCorlibFixture therefore it should be defined during test initialization or before executing the test method. Hope this gives you the idea.

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Car animations in Frogger on Javascript

  - by Mijoro Nicolas Rasoanaivo

  I have to finish a Frogger game in Javascript for my engineering school degree, but I don't know how to animate the cars. Right now I tried to manipulate the CSS, the DOM, I wrote a script with a setTimeout(), but none of them works.Can I have some help please? Here's my code and my CSS: <html> <head> <title>Image d&eacute;filante</title> <link rel="stylesheet" type="text/css" href="map_style.css"/> </head> <body onload="start()"> <canvas id="jeu" width="800" height="450"> </canvas> <img id="voiture" class="voiture" src="car.png" onload="startTimerCar()"> <img id="voiture2" class="voiture" src="car.png" onload="startTimerCar()"> <img id="voiture3" class="voiture" src="car.png" onload="startTimerCar()"> <img id="bigrig" class="bigrig" src="bigrig.png" onload="startTimerBigrig()"> <img id="bigrig2" class="bigrig" src="bigrig.png" onload="startTimerBigrig()"> <img id="bigrig3" class="bigrig" src="bigrig.png" onload="startTimerBigrig()"> <img id="hotrod" src="hotrod.png" onload="startTimerHotrod()"> <img id="hotrod2" src="hotrod.png" onload="startTimerHotrod()"> <img id="turtle" src="turtles_diving.png" onload="startTimerTurtle()"> <img id="turtle2" src="turtles_diving.png" onload="startTimerTurtle()"> <img id="turtle3" src="turtles_diving.png" onload="startTimerTurtle()"> <img id="small" src="log_small.png" onload="startTimerSmall()"> <img id="small2" src="log_small.png" onload="startTimerSmall()"> <img id="small3" src="log_small.png" onload="startTimerSmall()"> <img id="small4" src="log_small.png" onload="startTimerSmall()"> <img id="med" src="log_medium.png" onload="startTimerMedium()"> <img id="med2" src="log_medium.png" onload="startTimerMedium()"> <img id="med3" src="log_medium.png" onload="startTimerMedium()"> <script type="text/javascript"> var X = 1; var timer; function start(){ setInterval(init,10); document.onkeydown = move; var canvas = document.getElementById('jeu'); var context = canvas.getContext('2d'); var frog = document.getElementById('frog'); var posX_frog = 415; var posY_frog = 400; var voiture = [document.getElementById('voiture'),document.getElementById('voiture2'),document.getElementById('voiture3')]; var bigrig = [document.getElementById('bigrig'),document.getElementById('bigrig2'),document.getElementById('bigrig3')]; var hotrod = [document.getElementById('hotrod'),document.getElementById('hotrod2')]; var turtle = [document.getElementById('turtle'),document.getElementById('turtle2'),document.getElementById('turtle3')]; var small = [document.getElementById('small'),document.getElementById('small2'),document.getElementById('small3'),document.getElementById('small4')]; var med = [document.getElementById('med'),document.getElementById('med2'),document.getElementById('med3')]; function init() { context.fillStyle = "#AEEE00"; context.fillRect(0,0,800,50); context.fillRect(0,200,800,50); context.fillRect(0,400,800,50); context.fillStyle = "#046380"; context.fillRect(0,50,800,150); context.fillStyle = "#000000"; context.fillRect(0,250,800,150); var img= new Image(); img.src="./frog.png"; context.drawImage(img,posX_frog, posY_frog, 46, 38); } function move(event){ if (event.keyCode == 39){ if( posX_frog < 716 ){ posX_frog += 50; } } if(event.keyCode == 37){ if( posX_frog >25 ){ posX_frog -= 50; } } if (event.keyCode == 38){ if( posY_frog > 10 ){ posY_frog -= 50; } } if(event.keyCode == 40){ if( posY_frog <400 ){ posY_frog += 50; } } } } </script> </body> And my map_css: #jeu{ z-index:10; width: 800px; height: 450px; border: 2px black solid; overflow: hidden; position: relative; transition:width 2s; -moz-transition:width 2s; /* Firefox 4 */ -webkit-transition:width 2s; /* Safari and Chrome */ } #voiture{ z-index: 100; position: absolute; top: 315px; left: 48px; transition-timing-function: linear; -webkit-transition-timing-function: linear; -moz-transition-timing-function: linear; } #voiture2{ z-index: 100; position: absolute; top: 315px; left: 144px; } #voiture3{ z-index: 100; position: absolute; top: 315px; left: 240px; } #bigrig{ z-index: 100; position: absolute; top: 365px; left: 200px; } #bigrig2{ z-index: 100; position: absolute; top: 365px; left: 400px; } #bigrig3{ z-index: 100; position: absolute; top: 365px; left: 600px; } #hotrod{ z-index: 100; position: absolute; top: 265px; left: 200px; } #hotrod2{ z-index: 100; position: absolute; top: 265px; left: 500px; } #hotrod3{ z-index: 100; position: absolute; top: 265px; left: 750px; } #turtle{ z-index: 100; position: absolute; top: 175px; left: 50px; } #turtle2{ z-index: 100; position: absolute; top: 175px; left: 450px; } #turtle3{ z-index: 100; position: absolute; top: 175px; left: 250px; } #small{ z-index: 100; position: absolute; top: 125px; left: 20px; } #small2{ z-index: 100; position: absolute; top: 125px; left: 220px; } #small3{ z-index: 100; position: absolute; top: 125px; left: 420px; } #small4{ z-index: 100; position: absolute; top: 125px; left: 620px; } #med{ z-index: 100; position: absolute; top: 75px; left: 120px; } #med2{ z-index: 100; position: absolute; top: 75px; left: 320px; } #med3{ z-index: 100; position: absolute; top: 75px; left: 520px; } I had to say that I'm in the obligation to code in HTML5, CSS3, and Javascript but not jQuery, who is way more easier, I already created games in jQuery... It takes me too much time and too much code lines right here.

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• Projected Results

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Monica Mehta Yasser Mahmud has seen a revolution in project management over the past decade. During that time, the former Primavera product strategist (who joined Oracle when his company was acquired in 2008) has not only observed a transformation in the way IT systems support corporate projects but the role project portfolio management (PPM) plays in the enterprise. “15 years ago project management was the domain of project management office (PMO),” Mahmud recalls of earlier days. “But over the course of the past decade, we've seen it transform into a mission critical enterprise discipline, that has made Primavera indispensable in the board room. Now, as a senior manager, a board member, or a C-level executive you have direct and complete visibility into what’s kind of going on in the organization—at a level of detail that you're going to consume that information.” Now serving as Oracle’s vice president of product strategy and industry marketing, Mahmud shares his thoughts on how Oracle’s Primavera solutions have evolved and how best-in-class project portfolio management systems can help businesses stay competitive. Profit: What do you feel are the market dynamics that are changing project management today? Mahmud: First, the data explosion. We're generating data at twice the rate at which we can actually store it. The same concept applies for project-intensive organizations. A lot of data is gathered, but what are we really doing with it? Are we turning data into insight? Are we using that insight and turning it into foresight with analytics tools? This is a key driver that will separate the very good companies—the very competitive companies—from those that are not as competitive. Another trend is centered on the explosion of mobile computing. By the year 2013, an estimated 35 percent of the world’s workforce is going to be mobile. That’s one billion people. So the question is not if you're going to go mobile, it’s how fast you are going to go mobile. What kind of impact does that have on how the workforce participates in projects? What worked ten to fifteen years ago is not going to work today. It requires a real rethink around the interfaces and how data is actually presented. Profit: What is the role of project management in this new landscape? Mahmud: We recently conducted a PPM study with the Economist Intelligence Unit centered to determine how important project management is considered within organizations. Our target was primarily CFOs, CIOs, and senior managers and we discovered that while 95 percent of participants believed it critical to their business, only six percent were confident that projects were delivered on time and on budget. That’s a huge gap. Most organizations are looking for efficiency, especially in these volatile financial times. But senior management can’t keep track of every project in a large organization. As a result, executives are attempting to inventory the work being conducted under their watch. What is often needed is a very high-level assessment conducted at the board level to say, “Here are the 50 initiatives that we have underway. How do they line up with our strategic drivers?” This line of questioning can provide early warning that work and strategy are out of alignment; finding the gap between what the business needs to do and the actual performance scorecard. That’s low-hanging fruit for any executive looking to increase efficiency and save money. But it can only be obtained through proper assessment of existing projects—and you need a project system of record to get that done. Over the next decade or so, project management is going to transform into holistic work management. Business leaders will want make sure key projects align with corporate strategy, but also the ability to drill down into daily activity and smaller projects to make sure they line up as well. Keeping employees from working on tasks—even for a few hours—that don’t line up with corporate goals will, in many ways, become a competitive differentiator. Profit: How do all of these market challenges and shifting trends impact Oracle’s Primavera solutions and meeting customers’ needs? Mahmud: For Primavera, it’s a transformation from being a project management application to a PPM system in the enterprise. Also making that system a mission-critical application by connecting to other key applications within the ecosystem, such as the enterprise resource planning (ERP), supply chain, and CRM systems. Analytics have also become a huge component. Business analytics have made Oracle’s Primavera applications pertinent in the boardroom. Now, as a senior manager, a board member, a CXO, CIO, or CEO, you have direct visibility into what’s going on in the organization at a level that you're able to consume that information. In addition, all of this information pairs up really well with your financials and other data. Certainly, when you're an Oracle shop, you have that visibility that you didn’t have before from a project execution perspective. Profit: What new strategies and tools are being implemented to create a more efficient workplace for users? Mahmud: We believe very strongly that just because you call something an enterprise project portfolio management system doesn’t make it so—you have to get people to want to participate in the system. This can’t be mandated down from the top. It simply doesn’t work that way. A truly adoptable solution is one that makes it super easy for all types users to participate, by providing them interfaces where they live. Keeping that in mind, a major area of development has been alternative user interfaces. This is increasingly resulting in the creation of lighter weight, targeted interfaces such as iOS applications, and smartphones interfaces such as for iPhone and Android platform. Profit: How does this translate into the development of Oracle’s Primavera solutions? Mahmud: Let me give you a few examples. We recently announced the launch of our Primavera P6 Team Member application, which is a native iOS application for the iPhone. This interface makes it easier for team members to do their jobs quickly and effectively. Similarly, we introduced the Primavera analytics application, which can be consumed via mobile devices, and when married with Oracle Spatial capabilities, users can get a geographical view of what’s going on and which projects are occurring in various locations around the world. Lastly, we introduced advanced email integration that allows project team members to status work via E-mail. This functionality leverages the fact that users are in E-mail system throughout the day and allows them to status their work without the need to launch the Primavera application. It comes back to a mantra: provide as many alternative user interfaces as possible, so you can give people the ability to work, to participate, to raise issues, to create projects, in the places where they live. Do it in such a way that it’s non-intrusive, do it in such a way that it’s easy and intuitive and they can get it done in a short amount of time. If you do that, workers can get back to doing what they're actually getting paid for.

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• Testing Workflows &ndash; Test-First

  - by Timothy Klenke

  Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/05/30/testing-workflows-ndash-test-first.aspxThis is the second of two posts on some common strategies for approaching the job of writing tests.  The previous post covered test-after workflows where as this will focus on test-first.  Each workflow presented is a method of attack for adding tests to a project.  The more tools in your tool belt the better.  So here is a partial list of some test-first methodologies. Ping Pong Ping Pong is a methodology commonly used in pair programing.  One developer will write a new failing test.  Then they hand the keyboard to their partner.  The partner writes the production code to get the test passing.  The partner then writes the next test before passing the keyboard back to the original developer. The reasoning behind this testing methodology is to facilitate pair programming.  That is to say that this testing methodology shares all the benefits of pair programming, including ensuring multiple team members are familiar with the code base (i.e. low bus number). Test Blazer Test Blazing, in some respects, is also a pairing strategy.  The developers don’t work side by side on the same task at the same time.  Instead one developer is dedicated to writing tests at their own desk.  They write failing test after failing test, never touching the production code.  With these tests they are defining the specification for the system.  The developer most familiar with the specifications would be assigned this task. The next day or later in the same day another developer fetches the latest test suite.  Their job is to write the production code to get those tests passing.  Once all the tests pass they fetch from source control the latest version of the test project to get the newer tests. This methodology has some of the benefits of pair programming, namely lowering the bus number.  This can be good way adding an extra developer to a project without slowing it down too much.  The production coder isn’t slowed down writing tests.  The tests are in another project from the production code, so there shouldn’t be any merge conflicts despite two developers working on the same solution. This methodology is also a good test for the tests.  Can another developer figure out what system should do just by reading the tests?  This question will be answered as the production coder works there way through the test blazer’s tests. Test Driven Development (TDD) TDD is a highly disciplined practice that calls for a new test and an new production code to be written every few minutes.  There are strict rules for when you should be writing test or production code.  You start by writing a failing (red) test, then write the simplest production code possible to get the code working (green), then you clean up the code (refactor).  This is known as the red-green-refactor cycle. The goal of TDD isn’t the creation of a suite of tests, however that is an advantageous side effect.  The real goal of TDD is to follow a practice that yields a better design.  The practice is meant to push the design toward small, decoupled, modularized components.  This is generally considered a better design that large, highly coupled ball of mud. TDD accomplishes this through the refactoring cycle.  Refactoring is only possible to do safely when tests are in place.  In order to use TDD developers must be trained in how to look for and repair code smells in the system.  Through repairing these sections of smelly code (i.e. a refactoring) the design of the system emerges. For further information on TDD, I highly recommend the series “Is TDD Dead?”.  It discusses its pros and cons and when it is best used. Acceptance Test Driven Development (ATDD) Whereas TDD focuses on small unit tests that concentrate on a small piece of the system, Acceptance Tests focuses on the larger integrated environment.  Acceptance Tests usually correspond to user stories, which come directly from the customer. The unit tests focus on the inputs and outputs of smaller parts of the system, which are too low level to be of interest to the customer. ATDD generally uses the same tools as TDD.  However, ATDD uses fewer mocks and test doubles than TDD. ATDD often complements TDD; they aren’t competing methods.  A full test suite will usually consist of a large number of unit (created via TDD) tests and a smaller number of acceptance tests. Behaviour Driven Development (BDD) BDD is more about audience than workflow.  BDD pushes the testing realm out towards the client.  Developers, managers and the client all work together to define the tests. Typically different tooling is used for BDD than acceptance and unit testing.  This is done because the audience is not just developers.  Tools using the Gherkin family of languages allow for test scenarios to be described in an English format.  Other tools such as MSpec or FitNesse also strive for highly readable behaviour driven test suites. Because these tests are public facing (viewable by people outside the development team), the terminology usually changes.  You can’t get away with the same technobabble you can with unit tests written in a programming language that only developers understand.  For starters, they usually aren’t called tests.  Usually they’re called “examples”, “behaviours”, “scenarios”, or “specifications”. This may seem like a very subtle difference, but I’ve seen this small terminology change have a huge impact on the acceptance of the process.  Many people have a bias that testing is something that comes at the end of a project.  When you say we need to define the tests at the start of the project many people will immediately give that a lower priority on the project schedule.  But if you say we need to define the specification or behaviour of the system before we can start, you’ll get more cooperation.   Keep these test-first and test-after workflows in your tool belt.  With them you’ll be able to find new opportunities to apply them.

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• A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

  - by D'Arcy Lussier

  *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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• Azure Task Scheduling Options

  - by charlie.mott

  Currently, the Azure PaaS does not offer a distributed\resilient task scheduling service.  If you do want to host a task scheduling product\solution off-premise (and ideally use Azure), what are your options? PaaS Option 1: Worker Roles Use a worker role to schedule and execute actions at specific time periods.  There are a few frameworks available to assist with this: http://azuretoolkit.codeplex.com https://github.com/Lokad/lokad-cloud/wiki/TaskScheduler http://blog.smarx.com/posts/building-a-task-scheduler-in-windows-azure - This addresses a slightly different set of requirements. It’s a more dynamic approach for queuing up tasks, but not repeatable tasks (e.g. daily). I found the Azure Toolkit option the most simple to implement.  Step 1 : Create a domain entity implementing IJob for each job to schedule.  In this sample, I asynchronously call a WCF service method. 1: namespace Acme.WorkerRole.Jobs 2: { 3: using AzureToolkit; 4: using ScheduledTasksService; 5: 6: public class UploadEmployeesJob : IJob 7: { 8: public void Run() 9: { 10: // Call Tasks Service 11: var client = new ScheduledTasksServiceClient("BasicHttpBinding_IScheduledTasksService"); 12: client.UploadEmployees(); 13: client.Close(); 14: } 15: } 16: } Step 2 : In the worker role run method, add the jobs to the toolkit engine. 1: namespace Acme.WorkerRole 2: { 3: using AzureToolkit.Engine; 4: using Jobs; 5:   6: public class WorkerRole : WorkerRoleEntryPoint 7: { 8: public override void Run() 9: { 10: var engine = new CloudEngine(); 11:   12: // Add Scheduled Jobs (using CronJob syntax - see http://www.adminschoice.com/crontab-quick-reference). 13:   14: // 1. Upload Employee job - 8.00 PM every weekday (Mon-Fri) 15: engine.WithJobScheduler().ScheduleJob<UploadEmployeesJob>(c => { c.CronSchedule = "0 20 * * 1-5"; }); 16: // 2. Purge Data job - 10 AM every Saturday 17: engine.WithJobScheduler().ScheduleJob<PurgeDataJob>(c => { c.CronSchedule = "0 10 * * 6"; }); 18: // 3. Process Exceptions job - Every 5 minutes 19: engine.WithJobScheduler().ScheduleJob<ProcessExceptionsJob>(c => { c.CronSchedule = "*/5 * * * *"; }); 20:   21: engine.Run(); 22: base.Run(); 23: } 24: } 25: } Pros Cons Azure Toolkit option is simple to implement. For the AzureToolkit option, you are limited to a single worker role.  Otherwise, the jobs will be executed multiple times, once for each worker role instance.   Paying for a continuously running worker role, even if it just processes a single job once a week.  If you only have a few scheduled tasks to run calling asynchronous services hosted in different web roles, an extra small worker role likely to be sufficient.  However, for an extra small worker role this still costs $14.40/month (03/09/2012). Option 2: Use Scheduled Task on Azure Web Role calling a console app Setup a Windows Scheduled Task on the Azure Web Role. This calls a console application that calls the WCF service methods that run the task actions. This design is described here: http://www.ronaldwidha.net/2011/02/23/cron-job-on-azure-using-scheduled-task-on-a-web-role-to-replace-azure-worker-role-for-background-job/ http://www.voiceoftech.com/swhitley/index.php/2011/07/windows-azure-task-scheduler/ http://devlicio.us/blogs/vinull/archive/2011/10/23/moving-to-azure-worker-roles-for-nothing-and-tasks-for-free.aspx Pros Cons Fairly easy to implement. Supportability - I RDC’ed onto the Azure server and stopped the scheduled task. I then rebooted the machine and the task was re-started. I also tried deleting the task and rebooting, the same thing occurred. The only way to permanently guarantee that a task is disabled is to do a fresh deployment. I think this is a major supportability concern.   Saleability - multiple instances would trigger multiple tasks. You can only have one instance for the scheduled task web role. The guidance implements setup of the scheduled task as part of a web role instance. But if you have more than one instance in a web role, the task will be triggered multiple times for each scheduled action (once per machine). Workaround: If we wanted to use scheduled tasks for another client with a saleable WCF service, then we could include the console & tasks scripts in a separate web role (e.g. a empty WCF service with no real purpose to it). SaaS Option 3: Azure Marketplace I thought that someone might be offering this type of service via the Azure marketplace. At the point of writing this blog post, I did not find anyone doing so. https://datamarket.azure.com/ Pros Cons   Nobody currently offers this on the Azure Marketplace. Option 4: Online Job Scheduling Service Provider There are plenty of online providers that offer this type of service on a pay-as-you-go approach.  Some of these are free for small usage.   Many of these providers are listed here: http://en.wikipedia.org/wiki/Webcron Pros Cons No bespoke development for scheduler. Reliance on third party. IaaS Option 5: Setup Scheduling Software on Azure IaaS VM’s One of job scheduling software offerings could be installed and configured on Azure VM’s.  A list of software options is listed here: http://en.wikipedia.org/wiki/List_of_job_scheduler_software Pros Cons Enterprise distributed\resilient task scheduling service VM Setup and maintenance   Software Licence Costs Option 6: VM Gallery A the time of writing this blog post, I did not spot a VM in the gallery that included pre-installation of any of the above software options. Pros Cons   No current VM template. Summary For my current project that had a small handful of tasks to schedule with a limited project budget I chose option 1 (a worker role using the Azure Toolkit to schedule tasks).  If I was building an enterprise scale solution for the future, options 4 and 5 are currently worthy of consideration. Hopefully, Microsoft will include tasks scheduling in the future as part of their PaaS offerings.

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• Delight and Excite

  - by Applications User Experience

  Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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• Organization &amp; Architecture UNISA Studies &ndash; Chap 4

  - by MarkPearl

  Learning Outcomes Explain the characteristics of memory systems Describe the memory hierarchy Discuss cache memory principles Discuss issues relevant to cache design Describe the cache organization of the Pentium Computer Memory Systems There are key characteristics of memory… Location – internal or external Capacity – expressed in terms of bytes Unit of Transfer – the number of bits read out of or written into memory at a time Access Method – sequential, direct, random or associative From a users perspective the two most important characteristics of memory are… Capacity Performance – access time, memory cycle time, transfer rate The trade off for memory happens along three axis… Faster access time, greater cost per bit Greater capacity, smaller cost per bit Greater capacity, slower access time This leads to people using a tiered approach in their use of memory   As one goes down the hierarchy, the following occurs… Decreasing cost per bit Increasing capacity Increasing access time Decreasing frequency of access of the memory by the processor The use of two levels of memory to reduce average access time works in principle, but only if conditions 1 to 4 apply. A variety of technologies exist that allow us to accomplish this. Thus it is possible to organize data across the hierarchy such that the percentage of accesses to each successively lower level is substantially less than that of the level above. A portion of main memory can be used as a buffer to hold data temporarily that is to be read out to disk. This is sometimes referred to as a disk cache and improves performance in two ways… Disk writes are clustered. Instead of many small transfers of data, we have a few large transfers of data. This improves disk performance and minimizes processor involvement. Some data designed for write-out may be referenced by a program before the next dump to disk. In that case the data is retrieved rapidly from the software cache rather than slowly from disk. Cache Memory Principles Cache memory is substantially faster than main memory. A caching system works as follows.. When a processor attempts to read a word of memory, a check is made to see if this in in cache memory… If it is, the data is supplied, If it is not in the cache, a block of main memory, consisting of a fixed number of words is loaded to the cache. Because of the phenomenon of locality of references, when a block of data is fetched into the cache, it is likely that there will be future references to that same memory location or to other words in the block. Elements of Cache Design While there are a large number of cache implementations, there are a few basic design elements that serve to classify and differentiate cache architectures… Cache Addresses Cache Size Mapping Function Replacement Algorithm Write Policy Line Size Number of Caches Cache Addresses Almost all non-embedded processors support virtual memory. Virtual memory in essence allows a program to address memory from a logical point of view without needing to worry about the amount of physical memory available. When virtual addresses are used the designer may choose to place the cache between the MMU (memory management unit) and the processor or between the MMU and main memory. The disadvantage of virtual memory is that most virtual memory systems supply each application with the same virtual memory address space (each application sees virtual memory starting at memory address 0), which means the cache memory must be completely flushed with each application context switch or extra bits must be added to each line of the cache to identify which virtual address space the address refers to. Cache Size We would like the size of the cache to be small enough so that the overall average cost per bit is close to that of main memory alone and large enough so that the overall average access time is close to that of the cache alone. Also, larger caches are slightly slower than smaller ones. Mapping Function Because there are fewer cache lines than main memory blocks, an algorithm is needed for mapping main memory blocks into cache lines. The choice of mapping function dictates how the cache is organized. Three techniques can be used… Direct – simplest technique, maps each block of main memory into only one possible cache line Associative – Each main memory block to be loaded into any line of the cache Set Associative – exhibits the strengths of both the direct and associative approaches while reducing their disadvantages For detailed explanations of each approach – read the text book (page 148 – 154) Replacement Algorithm For associative and set associating mapping a replacement algorithm is needed to determine which of the existing blocks in the cache must be replaced by a new block. There are four common approaches… LRU (Least recently used) FIFO (First in first out) LFU (Least frequently used) Random selection Write Policy When a block resident in the cache is to be replaced, there are two cases to consider If no writes to that block have happened in the cache – discard it If a write has occurred, a process needs to be initiated where the changes in the cache are propagated back to the main memory. There are several approaches to achieve this including… Write Through – all writes to the cache are done to the main memory as well at the point of the change Write Back – when a block is replaced, all dirty bits are written back to main memory The problem is complicated when we have multiple caches, there are techniques to accommodate for this but I have not summarized them. Line Size When a block of data is retrieved and placed in the cache, not only the desired word but also some number of adjacent words are retrieved. As the block size increases from very small to larger sizes, the hit ratio will at first increase because of the principle of locality, which states that the data in the vicinity of a referenced word are likely to be referenced in the near future. As the block size increases, more useful data are brought into cache. The hit ratio will begin to decrease as the block becomes even bigger and the probability of using the newly fetched information becomes less than the probability of using the newly fetched information that has to be replaced. Two specific effects come into play… Larger blocks reduce the number of blocks that fit into a cache. Because each block fetch overwrites older cache contents, a small number of blocks results in data being overwritten shortly after they are fetched. As a block becomes larger, each additional word is farther from the requested word and therefore less likely to be needed in the near future. The relationship between block size and hit ratio is complex, and no set approach is judged to be the best in all circumstances.   Pentium 4 and ARM cache organizations The processor core consists of four major components: Fetch/decode unit – fetches program instruction in order from the L2 cache, decodes these into a series of micro-operations, and stores the results in the L2 instruction cache Out-of-order execution logic – Schedules execution of the micro-operations subject to data dependencies and resource availability – thus micro-operations may be scheduled for execution in a different order than they were fetched from the instruction stream. As time permits, this unit schedules speculative execution of micro-operations that may be required in the future Execution units – These units execute micro-operations, fetching the required data from the L1 data cache and temporarily storing results in registers Memory subsystem – This unit includes the L2 and L3 caches and the system bus, which is used to access main memory when the L1 and L2 caches have a cache miss and to access the system I/O resources

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• Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Search Alternative Search Engines from within Bing’s Search Page

  - by Asian Angel

  So you love using Bing Search but may still be curious to see what another search engine will provide if used. Now you can search using another search engine from within the Bing Search page and enjoy numbered results using two simple user scripts. Note: These user scripts may also be added to other browsers as well (i.e. Iron, Opera, etc.). Before Bing Search does nicely on searches but what if you would like to try the same search with another search engine? Having to manually open a new tab, navigate to the appropriate website, and then start a new search is not too convenient. Another possible frustration for some people may be knowing just how many search results that they have looked through. Well, both of these small problems are easy to fix with two wonderful user scripts. Installing the Scripts The first script that we installed (you may do either one first) was for adding alternative search engine links. Click “Install” to get started… Note: For our example we had the Greasemonkey extension installed. When the confirmation window pops up click on “Install” to finish adding the user script to Firefox. Repeating the same procedure as above add your second script to Firefox. Confirm the second user script installation and you are ready to enjoy nicer Bing Search results. After As you can see there are two small unobtrusive differences in our search results. The alternative search engine links are conveniently located at the top of the page and now you can easily know just how many search results that you have looked through. The results when we decided to try the search in a transfer over to Yahoo. Our search transferred to Ask Search. The alternative search links can be very helpful if Bing is not providing the kind of search results that you are hoping for. Still going very nicely past the 100 mark… Conclusion If you have been wanting a small booster to searching with Bing then these two scripts will get you on your way. Using Opera Browser? See our how-to for adding user scripts to Opera here. Links Install the Bing (Alternate Search Engine Links) User Script Install the Bing Numbered Search Results User Script Download the Greasemonkey extension for Firefox (Mozilla Add-ons) Download the Stylish extension for Firefox (Mozilla Add-ons) Similar Articles Productive Geek Tips Organize Your Firefox Search Engines Into FoldersFix for Slow "Instant Search" In Outlook 2007Gain Access to a Search Box in Google ChromeManage Web Searches In SafariModify Firefox’s Search Bar Behavior with SearchLoad Options TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Heaven & Hell Finder Icon Using TrueCrypt to Secure Your Data Quickly Schedule Meetings With NeedtoMeet Share Flickr Photos On Facebook Automatically Are You Blocked On Gtalk? Find out Discover Latest Android Apps On AppBrain

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• Sun Fire X4270 M3 SAP Enhancement Package 4 for SAP ERP 6.0 (Unicode) Two-Tier Standard Sales and Distribution (SD) Benchmark

  - by Brian

  Oracle's Sun Fire X4270 M3 server achieved 8,320 SAP SD Benchmark users running SAP enhancement package 4 for SAP ERP 6.0 with unicode software using Oracle Database 11g and Oracle Solaris 10. The Sun Fire X4270 M3 server using Oracle Database 11g and Oracle Solaris 10 beat both IBM Flex System x240 and IBM System x3650 M4 server running DB2 9.7 and Windows Server 2008 R2 Enterprise Edition. The Sun Fire X4270 M3 server running Oracle Database 11g and Oracle Solaris 10 beat the HP ProLiant BL460c Gen8 server using SQL Server 2008 and Windows Server 2008 R2 Enterprise Edition by 6%. The Sun Fire X4270 M3 server using Oracle Database 11g and Oracle Solaris 10 beat Cisco UCS C240 M3 server running SQL Server 2008 and Windows Server 2008 R2 Datacenter Edition by 9%. The Sun Fire X4270 M3 server running Oracle Database 11g and Oracle Solaris 10 beat the Fujitsu PRIMERGY RX300 S7 server using SQL Server 2008 and Windows Server 2008 R2 Enterprise Edition by 10%. Performance Landscape SAP-SD 2-Tier Performance Table (in decreasing performance order). SAP ERP 6.0 Enhancement Pack 4 (Unicode) Results (benchmark version from January 2009 to April 2012) System OS Database Users SAPERP/ECCRelease SAPS SAPS/Proc Date Sun Fire X4270 M3 2xIntel Xeon E5-2690 @2.90GHz 128 GB Oracle Solaris 10 Oracle Database 11g 8,320 20096.0 EP4(Unicode) 45,570 22,785 10-Apr-12 IBM Flex System x240 2xIntel Xeon E5-2690 @2.90GHz 128 GB Windows Server 2008 R2 EE DB2 9.7 7,960 20096.0 EP4(Unicode) 43,520 21,760 11-Apr-12 HP ProLiant BL460c Gen8 2xIntel Xeon E5-2690 @2.90GHz 128 GB Windows Server 2008 R2 EE SQL Server 2008 7,865 20096.0 EP4(Unicode) 42,920 21,460 29-Mar-12 IBM System x3650 M4 2xIntel Xeon E5-2690 @2.90GHz 128 GB Windows Server 2008 R2 EE DB2 9.7 7,855 20096.0 EP4(Unicode) 42,880 21,440 06-Mar-12 Cisco UCS C240 M3 2xIntel Xeon E5-2690 @2.90GHz 128 GB Windows Server 2008 R2 DE SQL Server 2008 7,635 20096.0 EP4(Unicode) 41,800 20,900 06-Mar-12 Fujitsu PRIMERGY RX300 S7 2xIntel Xeon E5-2690 @2.90GHz 128 GB Windows Server 2008 R2 EE SQL Server 2008 7,570 20096.0 EP4(Unicode) 41,320 20,660 06-Mar-12 Complete benchmark results may be found at the SAP benchmark website http://www.sap.com/benchmark. Configuration and Results Summary Hardware Configuration: Sun Fire X4270 M3 2 x 2.90 GHz Intel Xeon E5-2690 processors 128 GB memory Sun StorageTek 6540 with 4 * 16 * 300GB 15Krpm 4Gb FC-AL Software Configuration: Oracle Solaris 10 Oracle Database 11g SAP enhancement package 4 for SAP ERP 6.0 (Unicode) Certified Results (published by SAP): Number of benchmark users: 8,320 Average dialog response time: 0.95 seconds Throughput: Fully processed order line: 911,330 Dialog steps/hour: 2,734,000 SAPS: 45,570 SAP Certification: 2012014 Benchmark Description The SAP Standard Application SD (Sales and Distribution) Benchmark is a two-tier ERP business test that is indicative of full business workloads of complete order processing and invoice processing, and demonstrates the ability to run both the application and database software on a single system. The SAP Standard Application SD Benchmark represents the critical tasks performed in real-world ERP business environments. SAP is one of the premier world-wide ERP application providers, and maintains a suite of benchmark tests to demonstrate the performance of competitive systems on the various SAP products. See Also SAP Benchmark Website Sun Fire X4270 M3 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Two-tier SAP Sales and Distribution (SD) standard SAP SD benchmark based on SAP enhancement package 4 for SAP ERP 6.0 (Unicode) application benchmark as of 04/11/12: Sun Fire X4270 M3 (2 processors, 16 cores, 32 threads) 8,320 SAP SD Users, 2 x 2.90 GHz Intel Xeon E5-2690, 128 GB memory, Oracle 11g, Solaris 10, Cert# 2012014. IBM Flex System x240 (2 processors, 16 cores, 32 threads) 7,960 SAP SD Users, 2 x 2.90 GHz Intel Xeon E5-2690, 128 GB memory, DB2 9.7, Windows Server 2008 R2 EE, Cert# 2012016. IBM System x3650 M4 (2 processors, 16 cores, 32 threads) 7,855 SAP SD Users, 2 x 2.90 GHz Intel Xeon E5-2690, 128 GB memory, DB2 9.7, Windows Server 2008 R2 EE, Cert# 2012010. Cisco UCS C240 M3 (2 processors, 16 cores, 32 threads) 7,635 SAP SD Users, 2 x 2.90 GHz Intel Xeon E5-2690, 128 GB memory, SQL Server 2008, Windows Server 2008 R2 DE, Cert# 2012011. Fujitsu PRIMERGY RX300 S7 (2 processors, 16 cores, 32 threads) 7,570 SAP SD Users, 2 x 2.90 GHz Intel Xeon E5-2690, 128 GB memory, SQL Server 2008, Windows Server 2008 R2 EE, Cert# 2012008. HP ProLiant DL380p Gen8 (2 processors, 16 cores, 32 threads) 7,865 SAP SD Users, 2 x 2.90 GHz Intel Xeon E5-2690, 128 GB memory, SQL Server 2008, Windows Server 2008 R2 EE, Cert# 2012012. SAP, R/3, reg TM of SAP AG in Germany and other countries. More info www.sap.com/benchmark

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• Announcing the new Oracle Retail Workspace, A Configuration of Oracle WebCenter Spaces 11.1.1.5 for Oracle Retail

  - by Oracle Retail Documentation Team

  For the Oracle Retail 13.2.x enterprise, Oracle Retail Workspace 13.2.4 replaces previous versions of Oracle Retail Workspace. Oracle Retail Workspace 13.2.4 is a supported configuration of Oracle WebCenter Spaces 11.1.1.5 for Oracle Retail. Supported Product Overview In order to provide a next-generation Oracle user engagement platform for the retail industry, Oracle Retail Workspace leverages WebCenter Spaces. Oracle Retail Workspace is not a licensed retail application with any code. Instead, retailers purchase the underlying technology and then leverage the Oracle Retail Workspace Implementation Guide to configure a portal utilizing Oracle WebCenter Spaces. Oracle Retail Workspace has been repositioned as a configuration of Oracle WebCenter Spaces for the following reasons: The Oracle Retail Workspace configuration utilizes the external application functionality and the application navigator taskflow of the Oracle WebCenter Framework to configure Oracle Retail applications in Oracle WebCenter Spaces. The Oracle WebCenter Framework improves IT development cycle times by blending Web 2.0 services, processes, business intelligence, and transactions in an integrated JSF framework. The Oracle WebCenter Spaces 11g offers features provided by the previous versions of Oracle Retail Workspace that enable retailers to leverage a productive portal-based environment. List of Documents The following are included in Workspace 13.2.4, A Configuration of WebCenter Spaces 11.1.1.5 for Oracle Retail Oracle Retail Workspace Release Notes Oracle Retail Workspace Implementation Guide Workspace Retail Library—Unsupported The Oracle Retail Workspace Retail Library is comprised of previously-published accelerator documents and sample code downloads hosted on My Oracle Support. They are not supported, nor are they associated with the support lifecycle of the Workspace application. Doc ID: 1461281.1: Oracle Retail Workspace Retail Library Oracle Retail Workspace Retail Library Reference GuideA set of Micro-Applications that can be used to perform some of the operations of Oracle Retail Merchandising System (RMS) from outside the application. This document describes the functional and technical design details of the Micro-Applications available in this release, including the following and more: Create Regular Item Create Purchase Order Item Transfer Update Vendor Oracle Retail Fashion Planning Bundle Reports documentationThe Oracle Retail Fashion Planning Bundle Reports package includes role-based Oracle Business Intelligence (BI) Enterprise Edition (EE) reports and dashboards that provide an illustrative overview highlighting the Fashion Planning Bundle solutions. These dashboards can be leveraged out-of-the-box or can be used along with the other dashboards and reports that may have already been created to support a specific solution or organizational needs. This package includes dashboards for the Assortment Planning, Item Planning, Item Planning Configured for COE, Merchandise Financial Planning Retail Accounting, and Merchandise Financial Planning Cost Accounting applications. Oracle Retail Accelerators for WebLogic Server 11g Micro-Applications Development TutorialThis tutorial describes how you can create a Micro-Application for the Create a Regular Item task in the Retail Merchandising System (RMS) application using Oracle JDeveloper and ADF. Retail Accelerators: Developing ADF Reports for RPASThis document illustrates how you can use the Oracle Application Development Framework 11g (ADF) to generate reports that provide insights from the Oracle Retail Predictive Application Server (RPAS) based applications. Oracle Retail Accelerators Guide for WebCenter 11gOracle Retail Accelerators Guide for WebCenter 11g describes how you can integrate Oracle Retail applications with Oracle WebCenter Spaces and customize WebCenter Spaces to include custom-developed content. Oracle Retail Accelerators, Developing Oracle BI EE reports on RPAS Domain DataThis document illustrates how you can set up the integration between BI EE and RPAS domains to generate BI EE reports and dashboards for RPAS. Oracle Retail Accelerators, Developing Oracle BI EE Reports on RPAS WorkbooksThis document outlines a process to create real-time Oracle Business Intelligence (BI) Enterprise Edition reports against RPAS workbooks dynamically, as opposed to directly going against the RPAS domain for the data. 

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• Our Oracle Recruitment Team is Growing - Multiple Job Opportunities in Bangalore, India

  - by david.talamelli

  DON"T GET STUCK IN THE MATRIXSEE YOUR FUTUREVISIT THE ORACLE The position(s): CORPORATE RECRUITING RESEARCH ANALYST(S) ABOUT ORACLE Oracle's business is information--how to manage it, use it, share it, protect it. For three decades, Oracle, the world's largest enterprise software company, has provided the software and services that allow organizations to get the most up-to-date and accurate information from their business systems. Only Oracle powers the information-driven enterprise by offering a complete, integrated solution for every segment of the process industry. When you run Oracle applications on Oracle technology, you speed implementation, optimize performance, and maximize ROI. Great hiring doesn't happen by accident; it's the culmination of a series of thoughtfully planned and well executed events. At the core of any hiring process is a sourcing strategy. This is where you come in... Do you want to be a part of a world-class recruiting organization that's on the cutting edge of technology? Would you like to experience a rewarding work environment that allows you to further develop your skills, while giving you the opportunity to develop new skills? If you answered yes, you've taken your first step towards a future with Oracle. We are building a Research Team to support our North America Recruitment Team, and we need creative, smart, and ambitious individuals to help us drive our research department forward. Oracle has a track record for employing and developing the very best in the industry. We invest generously in employee development, training and resources. Be a part of the most progressive internal recruiting team in the industry. For more information about Oracle, please visit our Web site at http://www.oracle.com Escape the hum drum job world matrix, visit the Oracle and be a part of a winning team, apply today. POSITION: Corporate Recruiting Research Analyst LOCATION: Bangalore, India RESPONSIBILITIES: •Develop candidate pipeline using Web 2.0 sourcing strategies and advanced Boolean Search techniques to support U.S. Recruiting Team for various job functions and levels. •Engage with assigned recruiters to understand the supported business as well as the recruiting requirements; partner with recruiters to meet expectations and deliver a qualified pipeline of candidates. •Source candidates to include both active and passive job seekers to provide a strong pipeline of qualified candidates for each recruiter; exercise creativity to find candidates using Oracle's advanced sourcing tools/techniques. •Fully evaluate candidate's background against the requirements provided by recruiter, and process leads using ATS (Applicant Tracking System). •Manage your efforts efficiently; maintain the highest levels of client satisfaction as well as strong operations and reporting of research activities. PREFERRED QUALIFICATIONS: •Fluent in English, with excellent written and oral communication skills. •Undergraduate degree required, MBA or Masters preferred. •Proficiency with Boolean Search techniques desired. •Ability to learn new software applications quickly. •Must be able to accommodate some U.S. evening hours. •Strong organization and attention to detail skills. •Prior HR or corporate in-house recruiting experiences a plus. •The fire in the belly to learn new ideas and succeed. •Ability to work in team and individual environments. This is an excellent opportunity to join Oracle in our Bangalore Offices. Interested applicants can send their resume to [email protected] or contact David on +61 3 8616 3364

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