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  • TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Retail in New York - a walk down 5th Avenue

    - by sarah.taylor(at)oracle.com
    It's the week of the NRF Big Show and all eyes in the retail industry are on New York. The Big Apple is famous for Big Retail -with a proliferation of incredibly iconic stores. The environment is exciting and familiar even to people visiting this small island for the first time. Most of us have travelled down Fifth Avenue watching movies and TV even if we have never set foot on American soil. I find it one of the most exciting retail cities in the world and I am thrilled this year to be here with so many of Oracle's International retail customers who are joining us for the Retail Exchange. The Oracle program brings retailers from all over the planet together to share ideas and be inspired by New York retail and the NRF event. The show celebrates its 100th year in 2011 and New York itself has been recognized globally as the capital of innovative retail for just as long.  Fifth Avenue is where many global brands have placed their flagship stores, and businesses are in constant competition to set themselves apart from their competitors - both in the store and from the street.  These flag ship retail destinations present what today's customers are finding most exciting and delightful about retail. For the tourist market, they may only visit these stores once, but the impression that a trip to a flagship store leaves with a customer can last a lifetime.  One of the stores that is currently turning heads on Fifth Avenue is Hollister, sister brand to Abercrombie and Fitch, which has filled its shop front with a massive live video (and audio) feed of surfers on the beach in California.  To complete the effect, they also have troughs of water in front of the video screens to bring the sea to the street.  And this isn't the only kind of surfing that retailers are considering today and multi-channel retail is a hot topic that all of the retailers joining the Retail Exchange are considering.   The rest of the world looks to the brands along Fifth Avenue for inspiration - how they take advantage of new opportunities, how they set themselves apart from their competitors and how they keep their products fresh and desirable. With these inspiring pioneers in New York, it's little wonder that NRF's Big Show is so popular, and that New York is viewed as one of the retail capitals of the world. It is a pleasure to be here with so many of the world's greatest international retailers.

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  • #SSAS #Tabular Workshop and Community Events in Netherlands and Denmark

    - by Marco Russo (SQLBI)
    Next week I will finally start the roadshow of the SSAS Tabular Workshop, a 2-day seminar about the new BISM Tabular model for Analysis Services that has been introduced in SQL Server 2012. During these roadshows, we always try to arrange some speeches at local community events in the evening - we already defined for Copenhagen, we have some logistic issue in Amsterdam that we're trying to solve. Here is the timetable: Netherlands SSAS Workshop in Amsterdam, NL – April 16-17, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here We're trying to manage a Community event but we still don't have a confirmation, stay tuned        Denmark SSAS Workshop in Copenhagen, DK – April 26-27, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here Community event on April 26, 2012 This event will run in Hellerup, at Microsoft venue All details available here: http://msbip.dk/events/26/msbip-mode-nr-5/ People from Sweden are welcome! Just register to this private group on LinkedIn in order to announce your presence, so we’ll know how many people will attend In community events we’ll deliver two speeches – here are the descriptions: Inside xVelocity (VertiPaq) PowerPivot and BISM Tabular models in Analysis Services share a great columnar-based database engine called xVelocity in-memory analytics engine (VertiPaq). If you want to improve performance and optimize memory used, you have to understand some basic principles about how this engine works, how data is compressed, and how you can design a data model for better optimization. Prepare yourself to change your mind. xVelocity optimization techniques might seem counterintuitive and are absolutely different than OLAP and SQL ones! Choosing between Tabular and Multidimensional You have a new project and you have to make an important decision upfront. Should you use Tabular or Multidimensional? It is not easy to answer, because sometime there is a clear choice, but most of the times both decisions might be correct, at least at the beginning. In this session we’ll help you making an informed decision, correctly evaluating pros and cons of each one according to common scenarios, considering both short-term and long-term consequences of your choice. I hope to meet many people in this first dates. We have many other events coming in May and June, including an online event (for US time zones), and you can also attend our PreCon Day at TechEd US in Orland (PRC06) or TechEd Europe in Amsterdam. I’ll be a good customer for airline companies in the next three months! I’m just sorry that I hadn’t time to write other articles in the last month, but I’m accumulating material that I will need to write down during some flight – stay tuned…

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  • OBIEE 11.1.1.5.0 Bundle Patch 2 is available

    - by mshahi
    Oracle BI EE 11.1.1.5.0 Bundle Patch 2 is available. The Patch number is 13611078 and it can be downloaded from Oracle Support (you can download it without password). This patch currently is available on Microsoft Windows x64 (64 bit), Linux x86 - 64 bit, IBM AIX on Power System (64 bit) and Oracle Solaris Sparc (64 bit). Remaining four platforms Win32, Linux32, HP-Itanium, and Solaris x86-64 are expected 3-4 weeks later. This Patch has thoroughly been tested and signed off by BI QA Team.  Important things to know: 1. All the customers are advised to apply this patch as it contains around 248 bug fixes. Please read the README file for all the bug fixes contained in this patch.   2. This patch can be applied via opatch. Please follow the standard process of applying this patch using opatch, i.e. stop all BI System processes via opmnctl, Stop WLS Managed and Admin Servers, Apply Patch, Start WLS Admin and Managed Servers, Check if all the J2EE applications are running fine, Start all BI System Processes via opmnctl command, and verify your fixes. It is advised to test this patch on Non Productions Instances first, run all the required tests / regressions and then move it to Production.    3. This Bundle Patch is cumulative to 11.1.1.5.0 BP1 (13562882) which was released in January 2012 on Linux x86 - 64 bit which contained around 64 bug fixes. Customers who have applied 11.1.1.5.0 BP1, will get expected OPatch conflict message, they can safely roll back BP1 prior to installing this BP2 or let opatch roll back BP1 during its application process.   4. Customer who have applied some one off patches and these one off patches are also part of 11.1.1.5.0 BP2, they can also roll back their existing one off patches after confirming that their fixes are part of BP2.    5. This Bundle Patch is not cumulative on top of 11.1.1.5.0, meaning this bundle patch does not contain all the one off fixes that were delivered on top of 11.1.1.5.0. All the remaining one off fixes delivered so far, will be available in next scheduled bundle patch i.e. 11.1.1.5.0 BP3. Please check the README file and let support know if your existing fixes are not part of BP2, so that support can open One Off Backport (OOB) request to have them included in next patch i.e. BP3.   6. 11.1.1.5.0 BP3 is in planning stages, and dates for it's availability will be announced in next couple of weeks.

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  • Cloud Computing: Start with the problem

    - by BuckWoody
    At one point in my life I would build my own computing system for home use. I wanted a particular video card, a certain set of drives, and a lot of memory. Not only could I not find those things in a vendor’s pre-built computer, but those were more expensive – by a lot. As time moved on and the computing industry matured, I actually find that I can buy a vendor’s system as cheaply – and in some cases far more cheaply – than I can build it myself.   This paradigm holds true for almost any product, even clothing and furniture. And it’s also held true for software… Mostly. If you need an office productivity package, you simply buy one or use open-sourced software for that. There’s really no need to write your own Word Processor – it’s kind of been done a thousand times over. Even if you need a full system for customer relationship management or other needs, you simply buy one. But there is no “cloud solution in a box”.  Sure, if you’re after “Software as a Service” – type solutions, like being able to process video (Windows Azure Media Services) or running a Pig or Hive job in Hadoop (Hadoop on Windows Azure) you can simply use one of those, or if you just want to deploy a Virtual Machine (Windows Azure Virtual Machines) you can get that, but if you’re looking for a solution to a problem your organization has, you may need to mix Software, Infrastructure, and perhaps even Platforms (such as Windows Azure Computing) to solve the issue. It’s all about starting from the problem-end first. We’ve become so accustomed to looking for a box of software that will solve the problem, that we often start with the solution and try to fit it to the problem, rather than the other way around.  When I talk with my fellow architects at other companies, one of the hardest things to get them to do is to ignore the technology for a moment and describe what the issues are. It’s interesting to monitor the conversation and watch how many times we deviate from the problem into the solution. So, in your work today, try a little experiment: watch how many times you go after a problem by starting with the solution. Tomorrow, make a conscious effort to reverse that. You might be surprised at the results.

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  • Business Choices and Evony

    - by Robert May
    Recently, I’ve been playing a game called Evony, and I finally decided to quit the game and thought I should warn others who might be tempted.  I also find a lot of insight with this game as an example.  A few of the companies that I’ve worked with or worked for have been like this and they are NOT good places to be. Evony is a joke designed to milk as much money out of people as possible.  As a professional software developer who mentors teams on how to build better software, here's what I see: They obviously offshore all development and have little oversight over that offshore development, and they probably have a small team at that.  Evidenced by the poor grammar throughout the game. They're seeking to maximize revenue and pushing to do as little development as possible, which would mean a small team. They're horribly understaffed in the customer support department as evidenced by never replying to this forum and never responding to bug reports or help requests (I've had one open with no response AT ALL for over a month . . .) They have way inadequate testing, no CI, and probably no automated unit tests.  You can see this by the poor grammar throughout the game and the type of bugs that show up. They aren't following a formal development process (no Agile, Waterfall, or anything else) as evidenced by their lack of predictable release cycle and lack of visibility. I'm guessing that the internal code base is terrible, otherwise, there wouldn't be an "Age II" that had nothing more than a new visual interface and a few rule tweaks.  This is also evidenced by the itty bitty scope of bug fixes and their inability to really fix bugs. Their Architect sucks.  Really, 42k user is all you can handle on a single server?  Could you REALLY not come up with a better way to scale to handle users?  They've built isolated worlds, instead of a single continuous world. Back to milking people for money--to really progress, you have to spend money. All of this adds up to knowing, deliberate actions on the part of management.  They CHOOSE to do this (like AOL choosing to send more discs instead of improve quality). So, what can we learn? This game will never really improve, since the bosses don't care, they're only in it for the money. The game will never have good support.  Again, the owners don't care. Giving them money only perpetuates this scam (and yes, I've given them money, way too much money. :() They don't care if you quit.  There's a new sucker born every day. Don't EVER go to work for them.  I've worked both with and for people like this and the culture is NEVER good. Ah well. Technorati Tags: Evony

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  • ArchBeat Link-o-Rama for July 2, 2013

    - by Bob Rhubart
    One Week To Go: OTN Architect Day: Cloud Computing - July 9, 2013, Redwood Shores, CA. The first OTN Architect Day event of 2013 happens in just one week, on Tuesday July 9 at the Oracle Conference Center in Redwood Shores, CA. Registration is free and you get three sessions by three experts on cloud computing in the real world — plus a panel Q&A for answers to all of your questions. Register now! Oracle Database 12c: Flashback Moving Forward | Lucas Jellema Oracle ACE Director Lucas Jellema's latest of several recent blog posts dealing with various aspects of the recently released Oracle Database 12c. Detroit, Embracing New Auto Technologies, Seeks App Builders This story from the New York Times paints a rosy picture indeed for app developers as the internet of things continues to evolve. Advanced View Criteria Implementation in ADF BC | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post focuses on advanced declarative View Criteria features. JDeveloper: Showing a Popup when Selecting an af:selectOneRadio | Timo Hahn Oracle ACE Timo Hahn illustrates a use case in which a popup is displayed each time the user clicks on one of the radio buttons of a button group. Can Technology Innovation Save The New York Times? One of the standout keynotes from the recent QCon New York event, this presentation by New York Times Sr. VP/CIO Marc Frons and CTO/VP Rajiv Pant paints a detailed portrait of the complete transformation of an organization -- not just the IT. Enterprise architects will find this particularly interesting. Video: Meet Growing IT Demand for Databases with Private DBaaS Do you understand the difference between traditional database deployment and database as a service? If not, you'll want to check out this video, which includes an overview of Oracle Enterprise Manager's capabilities for rapid deployment of DBaaS. S Webcast: Zero-Downtime Migration to Oracle Exadata Using Oracle GoldenGate: A Customer Case Study Presenters Alok Pareek (VP, Product Management/Development, Oracle Data Integration) and John F. Martin (CEO of Emerging Markets and CTO IQNavigator) discuss how IQNavigator is using Oracle GoldenGate with Oracle Exadata. Free eBook: Building a Database Cloud for Dummies This free quick-reference guide, organized into six short chapters and supplemented with helpful illustrations, provides a clear overview of the cloud and step-by-step instructions on deploying database as a service. (Registration required.) Thought for the Day "My motto is: Live every day to the fullest – in moderation." — Lindsay Lohan (Born July 2, 1986) Source: brainyquote.com

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  • How to run a local and external website on same computer with 2 NIC's, 2 Routers and 3 seperate networks?

    - by CandN
    Hello and hopefully I can get some answers to my question, though I think I'm making it more complicated for myself than it has to be. My business is a used auto dealership, and I'm in the process of connecting it to the world - via ethernet from the business server [running Xubuntu] to the ISP's ethernet router/modem, so that I can host our own website (no more than 5-10 people probably visiting at any time - mainly paying their bill), as well as set up a web based internal-intranet site - via DD-WRT Router on the 2nd NIC on the business server - that'll be accessed over Wifi from employees personal devices. On the other end of this is trying to offer free wifi to customers that is completely seperate of the 2 mentioned above networks. Quick Rundown: 1. Web Site for Customers to access. I'm going to use no-ip.org for DNS for the moment being, so I'll have a site that customers can access from anywhere in the world at "mybiz.no-ip.org". This will be forwarded to NIC #1 on the server, possibly at an address like "108.69.." as its being provided an IP from the ISP's modem/router, that is from Time Warner, and they allow NO! configuration options. Web Site for employees to access. I'm trying not to use the server too much as a desktop, only for critical situations, so having a backend thats seperate from the front-facing website is critical. This will be the DD-WRT router hardwired into NIC #2 on the server. This WiFi will be password accessible. Public WiFi for customers. The DD-WRT can seperate networks if I'm correct, I just can't seem to understand how to seperate the 2 and still have internet access on both. I've done it before, but the "Public" wifi (with no password set to connect) kept dropping the connection like a problem was happening that I couldn't figure out. So if I could do a little drawing, this is how it would/should possibly look. ISP -- [Sends Public Facing IP of 108.69.*.1/8] -- ISP Modem Router ISP Modem Router (Ethernet Only) -- [Gives Private IP 108.69.*.2] -- Server NIC #1 Server NIC #1 -- [Gives Private IP 108.69.*.3] -- DD-WRT Router DD-WRT Router -- [DHCP Enabled Giving IP's 172.16.0.0/16] -- Employees Network | | --------- [DHCP Enabled Giving IP's 192.168.1.0/24] -- Public WIFI Hope it's not too confusing, but it anyone could give me some good direct tutorials on how to accomplish this, or if YOU know, then it'll be alot of help. Thanks to all in advance. Need anything else to be explained? Don't hesitate to ask! *Using The LAMP stack with Webmin/VirtualMin -Customer site is located in /var/www2/ -Private Employees site is located in /var/www/ Using no-ip.org's dynamic client updater

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  • Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

    - by Giri Mandalika
    An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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  • Partner Webcast – Oracle SOA Suite 12c: Connect 4 Cloud, Mobile, IoT with On-premise - August 28th 2014

    - by JuergenKress
    Thursday August 28th 2014 SOA Suite 12c Webcast The pace of new business projects continues to grow from increasing customer self-service to seamlessly connecting all your back office and in-the-field applications. At the same time increased integration complexity may seem inevitable as organizations are suddenly faced with the requirement to support three new integration challenges: » Cloud Integration - integrate with the cloud, rapidly integrate a growing list of cloud applications with existing applications » Mobile Integration - the urgency to mobile-enable existing applications » IoT Integration - begin development on the latest trend of connecting Internet of Things (IoT) devices to your existing infrastructure. Join this webcast to get an overview of what is in Java 8 from a business perspective and how with Java 8, you are uniquely positioned to extend innovation in your solutions through the largest, open, standards-based, community-driven platform. Oracle SOA Suite 12c Oracle SOA Suite 12c, the latest version of the industry’s most complete and unified application integration and SOA solution, aims to simplify, accelerate and optimize integrations. Oracle SOA Suite 12c and its associated products, Oracle Managed File Transfer, Oracle Cloud and Application Adapters, B2B and healthcare integration, offer the industry’s most highly integrated platform for solving the increased integration challenges. Oracle SOA Suite 12c is a complete, integrated and best-of-breed platform. It enables next generation integration capabilities through A unified toolset for the development of services and composite applications. A standards-based platform that is service enabled and easily consumable by modern web applications, allowing enterprises to quickly and easily adapt to changes in their business and IT environments. Greater visibility, controls and analytics to govern how services and processes are deployed, reused and changed across their entire lifecycle. Join us to find out more about the new features of Oracle SOA Suite 12c and how it enables you to reduce time to market for new project integration and to reduce integration cost and complexity. Oracle SOA Suite is the ability to simplify by integrating the disparate requirements of cloud, mobile, and IoT devices with existing on-premise applications. Agenda: Oracle SOA Suite 12c new Features Cloud Integration Mobile Enablement Interent of Things (IoT) Summary - Q&A For details please visit our registration page here. Thursday, Aug 28th 2014 10am CET  (9am GMT / 11am EEST SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: SOA Suite 12c,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress,SOA

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  • NEW: Oracle Certification Exam Preparation Seminars

    - by Harold Green
    Hi Everyone, I am really excited about a new offering that we are announcing this week - Oracle Certification Exam Preparation Seminars. These are something that will make a big difference for many of you in your efforts to become certified and move your career forward. They are also something that have previously only been available (but very popular) to the limited number of customers who have attended our annual conferences in San Francisco (Oracle OpenWorld and JavaOne). These are the first in a series of offerings that we are releasing over the next few months. So for those of you either preparing or considering Oracle certification - keep watching here on the blog, Facebook, Twitter and the Oracle Certification website for additional announcements related to our most popular certification areas. Details of the new Exam Preparation Seminars are found below: NEW: ORACLE CERTIFICATION EXAM PREPARATION SEMINARS Becoming Oracle certified is a great way to build your career, gain additional credibility and improve your earning power. We know that the decision to become certified is not trivial. Our surveys indicate that people consider their time investment a critical factor in their decision to become certified. Your time is important. In order to help candidates maximize the efficiency of their study time we are releasing a new series of video-based seminars called Exam Preparation Seminars. These seminars are patterned after the extremely popular Exam Cram sessions that until now have only been available at our annual customer conferences (Oracle Open World and JavaOne). Beginning today they are now available to anyone, anywhere as a part of this Exam Prep Seminar series. Features: Fast-paced objective by objective review of the exam topics - led by top Oracle University instructors 24/7 access through Oracle University's training on demand platform. Ability to re-watch all or part of the the seminar. All the conveniences of video-based training: start, stop, fast-forward, skip, rewind, review. Tips that will help you better understand what you need to know to pass the exam. The Exam Preparation Seminars are meant to help anyone with a working knowledge of the technology get that extra boost to help them finalize their preparation, and will help anyone who wants a better understanding of the the depth and breadth of the exam topics and objectives. Benefits: Save time by understanding what you should study. Makes you efficient because you will understand the breadth and depth of each of the exam topics. Helps you create a better, more efficient study plan. Improves your confidence in your skills and ability to pass the certification exam. Exam Preparation Seminars are available individually, or in convenient Value Packages (which include the Exam Preparation Seminar, and an exam voucher which includes one free-retake if you need it). Currently we are releasing two seminars - one for DBA SQL and one for DBA Administration I. Additional offerings are in process. Find out more: General WEB: Oracle Certification Exam Preparation Seminars VIDEO: Exam Preparation Seminars Promo (1:27) Oracle Database Administration I (11g, 10g) VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16) Oracle Database SQL VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16)

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  • Revenue Recognition: Performance Obligation Pass a Hurdle

    - by Theresa Hickman
    I met up with Seamus Moran, our resident accounting expert, to get his thoughts about the latest happenings with IFRS. Last week, on March 13,  the comment period on the FASB and IASB exposure draft “Revenue From Contracts with Customers” closed.  FASB and IASB have just over 20 comment letters – a very small number.  The implication is that that the exposure draft does reflect general acceptance, and therefore will be published as both a US and Internationally Generally Accepted Accounting Standard. At a recent conference call, FASB and IASB expected to complete their report to both Boards on the comments by early summer, complete their deliberation of the comments by the fall and draft the final standard text by late this year. It is assumed the concept of Performance Obligations would become US GAAP and IFRS in place of the existing standards.  They confirmed that all existing US GAAP and IFRS guidelines would be withdrawn, and that they were in dialogue with the SEC on withdrawing the SEC guidelines on the revenue issue as well.The open question is when will Performance Obligations become effective?  The Boards have said that they would like this Revenue Recognition standard and the the Lease Accounting standard to be effective at the same time because what isn’t either insurance, interest, or a lease is a revenue arrangement.  However, ascertaining what is generally acceptable in respect of Leases is proving a little elusive, and the Boards have recently diverged a little on the P&L side of the accounting (although both are in agreement that there will be no off-balance sheet leases).  It is therefore likely that the Lease standard might be delayed. One wonders if the Boards will  define effectivity of the Revenue standard independently of the Lease standard or if they will stick with their resolve to make them co-effective.  The Boards have also said that neither standard will be effective before June 2015.Here is the gist of the new Revenue Recognition principle and the steps to apply it:Recognize revenue to depict the transfer of goods or services in an amount that reflects the consideration expected to be entitled in exchange for those goods and services.Steps to apply the core principles: Identify the contract with the customer Identify the separate performance obligations Determine the transaction price Allocate the the transaction price Recognize Revenue when a performance obligation is satisfied  

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  • OPN Specialized Partner Activities at Collaborate 2012

    - by Get_Specialized!
    If your a Partner planning to attend the Collaborate 2012 event, April 22-26th in Las Vegas, Oracle Partner Network (OPN) team members attending welcome meeting you onsite. Whether you are interested in being a new Partner, or you are a long standing Partner seeking an update on OPN programs or Partner Specialization, we welcome meeting with you 1 on 1. In fact, we might drop by your booth or session to further recognize you for your OPN Specialization accomplishments! If you are also  participating in Social Media while at the event, let us know that as well. In addition, we are also seeking to meet Partners, while at Collaborate 2012, who may be interested in speaking at Oracle OpenWorld on their OPN Specialization program accomplishments and customer successes. Understanding that Partners can be busy staffing their own booths, we welcome meeting you when the exhibit hall is closed. Or if you want a break away from your booth, we are glad to meet  on the exhibit hall floor Oracle Validated Integration Lounge - OAUG & Quest member Booth 1679. To learn more or to schedule a meeting on site Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} contact us

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  • 80 Years of Supplier Misinformation: How can Oracle Supplier Hub Help?

    - by Mala Narasimharajan
    By Mark Peachy       Well, we're down to the final week before this year's Oracle Open World conference kicks-off on Sunday and there's still plenty of work to be done to be ready in time.  One of the great benefits I think that attendees get from Open World is the opportunity to listen to other organizations talk about their implementation experiences.  Typically, these sessions provide hugely valuable insights that have been gained during a deployment, delivering a wealth of practical information on what it really takes to get an organization up and running with a new module or a revamped business process.And I'm not just saying this because we're lucky enough to have one of our early implementers join us for this year's Supplier Hub/Supplier Lifecycle Management MDM session!  With a multi-phased deployment underway, this customer is working to fix a long, 80-year history without much in the way of formal processes or tools to manage all of their accumulated supplier information.  Faced with a mess of supplier details, they had been challenged to efficiently track supplier spend, monitor performance, maintain qualification information or carry out meaningful risk analysis.  Join us on Wednesday to hear how they are addressing these issues and the plans they have to evolve their supplier management techniques - it's a great story.CON9242:  Oracle Supplier Lifecycle Management and Oracle Supplier Hub for Better Supply Base Management Wednesday, October 3rd at 1:15 PM                                                                                                                                                InterContinental Hotel, Sutter Suite

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  • OpenWorld in Small Bites

    - by Kathryn Perry
    Fifty thousand attendees -- that's bigger than the cities some of us live in. Monday morning it took 20 minutes to get from Hall D in Moscone North to a conference room in Moscone South -- the crowds were crushing! A great start to a great week! Larry is as big a name as ever on the program schedule and on the Moscone stage. People were packed in Hall D and clustered around every big screen TV. He stayed on script as he laid out Oracle's SaaS, PaaS, and IaaS strategies. Every seat in Chris Leone's Fusion Apps Cloud Overview was filled on Monday morning. Oracle employees who wanted to get in were turned away. And the same thing happened in the repeat session on Wednesday. Our newest suite of apps is hot! Speaking of hot, the weather was made to order. Then it turned very San Francisco-like on Wednesday afternoon. Downright cold for those who trusted SF temps to hold in the 80's. Who did you follow on Twitter during the conference? So many voices, opinions, and convos! Great combo of social media and sharp minds. Be sure to follow @larryellison, @stevenrmiranda, and @Oracle for updates and MyPOVs. Keywords for the Apps customers at the conference were cloud, mobile, and social. Every day, every session, every speaker. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Word on the street is that OpenWorld has outgrown San Francisco -- but moving it seems unthinkable. The city isn't just a backdrop for an industry conference - it's a headliner right up there with Larry Ellison and Pearl Jam. As you can imagine, electrical outlets were in high demand at every venue. The most popular hotels and bars near Moscone designed their interiors around accessible electrical power strips. People are plenty willing to buy a drink while they grab a charge. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Treasure Island in the dark. Eddy Vedder has an amazing voice! And Kings of Leon over delivered on people's expectations. It was cold. It was windy. It was very fun. One analyst said it's the best customer appreciation party in the industry. 

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  • Data Model Dissonance

    - by Tony Davis
    So often at the start of the development of database applications, there is a premature rush to the keyboard. Unless, before we get there, we’ve mapped out and agreed the three data models, the Conceptual, the Logical and the Physical, then the inevitable refactoring will dog development work. It pays to get the data models sorted out up-front, however ‘agile’ you profess to be. The hardest model to get right, the most misunderstood, and the one most neglected by the various modeling tools, is the conceptual data model, and yet it is critical to all that follows. The conceptual model distils what the business understands about itself, and the way it operates. It represents the business rules that govern the required data, its constraints and its properties. The conceptual model uses the terminology of the business and defines the most important entities and their inter-relationships. Don’t assume that the organization’s understanding of these business rules is consistent or accurate. Too often, one department has a subtly different understanding of what an entity means and what it stores, from another. If our conceptual data model fails to resolve such inconsistencies, it will reduce data quality. If we don’t collect and measure the raw data in a consistent way across the whole business, how can we hope to perform meaningful aggregation? The conceptual data model has more to do with business than technology, and as such, developers often regard it as a worthy but rather arcane ceremony like saluting the flag or only eating fish on Friday. However, the consequences of getting it wrong have a direct and painful impact on many aspects of the project. If you adopt a silo-based (a.k.a. Domain driven) approach to development), you are still likely to suffer by starting with an incomplete knowledge of the domain. Even when you have surmounted these problems so that the data entities accurately reflect the business domain that the application represents, there are likely to be dire consequences from abandoning the goal of a shared, enterprise-wide understanding of the business. In reading this, you may recall experiences of the consequence of getting the conceptual data model wrong. I believe that Phil Factor, for example, witnessed the abandonment of a multi-million dollar banking project due to an inadequate conceptual analysis of how the bank defined a ‘customer’. We’d love to hear of any examples you know of development projects poleaxed by errors in the conceptual data model. Cheers, Tony

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  • I owe you an explanation

    - by Blueberry Coder
    Welcome to my blog! I am Frédéric Desbiens, a new member of the ADF Product Management team.  I joined Oracle only a few weeks ago. My boss is Grant Ronald, and I have the privilege to work in the same team as Susan Duncan, Frank Nimphius, Lynn Munsinger and Chris Muir. I share with them a passion for all things Java and ADF. With this blog, I hope to help you be more successful with our products – whether you are a customer or a partner. You may have heard of me before. Maybe you have my book in your bookshelf; or maybe we met at a conference. I went to JavaOne, ODTUG Kaleidoscope and Oracle OpenWorld in the past, when I worked for a major consulting firm. I will spare you all the details of my career; you can have a look at my LinkedIn profile if you are curious about my past.  Usually, my posts will be of a technical nature, and will focus on Oracle ADF and Oracle JDeveloper. SOA and portals have always been two topics of interest for me, however, and I will write about them. Over time, you will probably get acquainted with my « strategic » side as well. I devour history books, and always had a tendency to look at the big picture. I will probably not resist to the temptation of mixing IT and history, but this will be occasional, I promise!  At this point, I owe you an explanation about the title of the blog. I am French-Canadian, and wanted to evoke my roots in an obvious yet unobtrusive way. I was born in Chicoutimi, which is one of the main cities found in the Saguenay-Lac-Saint-Jean region. Traditionally, a large part of the wild blueberry production of the province of Québec come from there. A common nickname for the inhabitants is thus Les Bleuets, « The Blueberries » in English. I hope to see you around. You can also follow me on Twitter under  @BlueberryCoder.

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  • Them and us

    - by Plip
    As much as we try and create inclusive societies throughout the globe time and time again we revert to our tribal and clan origins back in the distant past, be those line split across the obvious like  Nationality, Religion or even the Football teams we follow. Microsoft to me has always been a “them”. I was always on the outside looking in, free to say as I wished and have an external objective viewpoint. Now, after my first week (well four days but who’s counting) Microsoft is an “us” for me. So when I look up in the Atrium of Building 1 at Microsoft’s UK headquarters I see banners like the one above and I already genuinely feel a part of this much bigger community. I looked up at that and I felt a sense of pride to be part of something bigger, something which is out there touching peoples lives everywhere (for the good and the bad). My objectivity has made me who I am today. I’m open to other ideas and concepts, I’ve worked hard to be understanding across the board be it from technology through to cultural differences in my life and it’s vital to me that I preserve that so I now have to learn how I balance the “them” of Microsoft to the “us” of Microsoft and maintain the objectivity. It’s my job to advise people on the best way to do things, which won’t always mean “Use Microsoft Technology X”, sometimes it’ll be my responsibility to say “Don’t use Microsoft Technology X”. My first and foremost responsibility is to the customer, to give them the best advice that I can and I want to maintain that. Yeah, I’m sure I’ll be tarred by some as a Microsoft guy, for many years I’ve had just that, but those out there in the non Microsoft communities I’ve engaged in I think know that I’m the first to say when I think something is a bit naff. So, here’s my ask to you ‘the community’. Keep me honest. If I start to sound like a fanboi I want you to find me and give me a slap. It’s all too easy to forget reality sometimes and I want to make sure I stay well and truly routed in that reality. Also, no matter how much I embed myself within Microsoft I fear I will never understand Microsoft’s marketing team. In the Gents just under the WP7 banner shown above I was faced with this. Draw your own conclusions on what it’s message is.

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  • 4.8M wasn't enough so we went for 5.055M tpmc with Unbreakable Enterprise Kernel r2 :-)

    - by wcoekaer
    We released a new set of benchmarks today. One is an updated tpc-c from a few months ago where we had just over 4.8M tpmc at $0.98 and we just updated it to go to 5.05M and $0.89. The other one is related to Java Middleware performance. You can find the press release here. Now, I don't want to talk about the actual relevance of the benchmark numbers, as I am not in the benchmark team. I want to talk about why these numbers and these efforts, unrelated to what they mean to your workload, matter to customers. The actual benchmark effort is a very big, long, expensive undertaking where many groups work together as a big virtual team. Having the virtual team be within a single company of course helps tremendously... We already start with a very big server setup with tons of storage, many disks, lots of ram, lots of cpu's, cores, threads, large database setups. Getting the whole setup going to start tuning, by itself, is no easy task, but then the real fun starts with tuning the system for optimal performance -and- stability. A benchmark is not just revving an engine at high rpm, it's actually hitting the circuit. The tests require long runs, require surviving availability tests, such as surviving crashes -and- recovery under load. In the TPC-C example, the x4800 system had 4TB ram, 160 threads (8 sockets, hyperthreaded, 10 cores/socket), tons of storage attached, tons of luns visible to the OS. flash storage, non flash storage... many things at high scale that all have to be perfectly synchronized. During this process, we find bugs, we fix bugs, we find performance issues, we fix performance issues, we find interesting potential features to investigate for the future, we start new development projects for future releases and all this goes back into the products. As more and more customers, for Oracle Linux, are running larger and larger, faster and faster, more mission critical, higher available databases..., these things are just absolutely critical. Unrelated to what anyone's specific opinion is about tpc-c or tpc-h or specjenterprise etc, there is a ton of effort that the customer benefits from. All this work makes Oracle Linux and/or Oracle Solaris better platforms. Whether it's faster, more stable, more scalable, more resilient. It helps. Another point that I always like to re-iterate around UEK and UEK2 : we have our kernel source git repository online. Complete changelog of the mainline kernel, and our changes, easy to pull, easy to dissect, easy to know what went in when, why and where. No need to go log into a website and manually click through pages to hopefully discover changes or patches. No need to untar 2 tar balls and run a diff.

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  • How do you automate a SharePoint 2010 deployment?

    - by Enrique Lima
    In the last couple of months SharePoint traffic (consulting, training and speaking) has picked up.  And with that also the requests for deployments.  There are good, great, bad and really bad things around this. But that is for another topic.  However part of the good and great has been the fact of organizations wanting to do a proof of concept deployment (even when WSS or MOSS has been deployed). We can go through a session (Microsoft has the SDPS concept, SharePoint Deployment Planning Services) of discovering what the customer wants to achieve from their investment in the platform and then also proceed to model the solution that would fit their needs.  But it should not stop there.  The next step should be a POC (as many have requested) to test out. Now, on to the meat of this post.  How do I deploy?  While it is a good process to watch and see all of it take place, not many have the time to sit through that.  Even more so, when that has been part of the description of deploying the platform in the sessions mentioned above. I will, though, break it into a deployment for development purposes and a deployment of a farm. Two tools (or scripts) for those two different types of deployment. First, let me address the development environment.  Around the last week in October, Chris Johnson (SharePoint Product Team) announced a SharePoint Easy Setup for Developers.  The kit itself will assist you in installing SharePoint Server (in standalone mode), the tools that go around Visual Studio, Expression Studio and the Office 2010 tools. Here is the link to Chris’ post: http://blogs.msdn.com/b/cjohnson/archive/2010/10/28/announcing-sharepoint-easy-setup-for-developers.aspx The other scenario is the use of a script in assisting you through the deployment of a farm. Now, this is not to override planning.  It should highlight the need for planning even more.  How?  Having your service accounts planned, the structure of the sites and the scale of your deployment.  Enter AutoSPInstaller.  This is a CodePlex project, and the intent behind this is not only to automate the installation but to give some meaning and get some sense out of what goes on during a SharePoint deployment. How?  Take for example the creation of the databases, when we do the initial OOB deployment by using the wizard, more times than not, we leave the names as they are.  How is that a “bad thing”?  Let’s make it a better practice to rename those Databases, and have them take on a name that is not “GUID-ized”. Having a better naming convention will not hurt, on the other hand will allow for consistency. Here is the link to AutoSPInstaller’s site on CodePlex: http://autospinstaller.codeplex.com/

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  • Goodbye, Spreadsheets and Hello Modern ERP

    - by Christine Randle
    By: Steve Cox, Vice President, Oracle Accelerate for Midsize Companies     Signs of the resurging economy continue to sprout, with green shoots rising across different sectors and industries. With the economy on the rebound, businesses are increasing their investment in technology to keep up with growth and evolving demands; as proof, Gartner recently increased its worldwide IT spending forecast for 2012 to $3.6 trillion, anticipating a 3 percent increase from 2011 spending.   One of the segments most reliant on technology to catapult growth is midsize companies – established businesses leveraging every competitive efficiency and advantage to compete with much larger enterprises. We find that to compete against the big guys, they need to create an internal technology infrastructure to fuel that growth. Goodbye, spreadsheets and hello modern ERP.   While many businesses postponed upgrading or replacing financial and HR management systems during the recession, now some have started dusting off RFPs and revisiting technology options. Years ago, midsize organizations used spreadsheet-based systems and processes to manage employees, customers, partners, products and revenue. We’ve found that as companies scale up, they are apt to avoid heavily customizing their existing systems, and instead are more prone to standardize on a modern, enterprise-class ERP system.   Modern ERP platforms enable growing companies to immediately address the most pressing challenges – accounting, talent management, customer retention, et. al. Midsize companies implement these systems and processes to help them earn more, go public or expand globally.   And today, choice is a primary factor when selecting an ERP solution. Businesses have more deployment options now than ever before, depending on their unique structures and needs. Whether the preference is on demand, cloud, hosted or on premise, a modular, scalable deployment is available to meet the need.   With modern ERP systems, business that once struggled to do more with fewer resources have access to the same quality tools as larger competitors. By adopting top tier ERP systems tailored to individual business needs, midsize companies can support business operations while creating an enterprise system that seamlessly scales up to fuel future growth. Meaning that the ERP decision that your company makes today, will have legs to serve your business for years to come.

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  • Data-Driven SOA with Oracle Data Integrator

    - by Irem Radzik
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif"; mso-fareast-font-family:"MS Mincho";} By Mike Eisterer, Data integration is more than simply moving data in bulk or in real-time, it is also about unifying information for improved business agility and integrating it in today’s service-oriented architectures. SOA enables organizations to easily define services which may then be discovered and leveraged by varying consumers. These consumers may be applications, customer facing portals, or complex business rules which are assembling services to automate process. Data as a foundational service provider is a key component of today’s successful SOA implementations. Oracle offers the broadest and most integrated portfolio of products to help you define, organize, orchestrate and consume data services. If you are attending Oracle OpenWorld next week, you will have ample opportunity to see the latest Oracle Data Integrator live in action and work with it yourself in two offered Hands-on Labs. Visit the hands-on lab to gain experience firsthand: Oracle Data Integrator and Oracle SOA Suite: Hands-on- Lab (HOL10480) Wed Oct 3rd 11:45AM Marriott Marquis- Salon 1/2 To learn more about Oracle Data Integrator, please visit our Introduction Hands-on LAB: Introduction to Oracle Data Integrator (HOL10481) Mon Oct 1st 3:15PM, Marriott Marquis- Salon 1/2 If you are not able to attend OpenWorld, please check out our latest resources for Data Integration.

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  • Enterprise Manager 12c: New DSS Demos Available

    - by Javier Puerta
    Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade     Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! We are pleased to announce the availability of the Oracle Application Replay demo that showcases some of the key capabilities of performing realistic, production scale testing of your web and packaged Oracle applications. This demo specifically focuses on capturing production web traffic from an E-Business Suite application and replaying the captured workload on a test E-Business Suite application to assess the impact of an application infrastructure change on the workload. The target audiences are application developers, quality assurance teams, IT managers and production control staff that deal in day-to-day change management activities and trouble shooting of production environments. Demo Highlights: Enterprise Manager 12c workflows for capturing application workload Seamless integration of Application Replay with Real User Experience Insight for application workload capture Enterprise Manager 12c centralized workflows for replaying captured application workloads in a test environment Demonstrates how to minimize risk when deploying a complex EBusiness Suite application infrastructure change. Rich reporting capability for performance analysis and problem detection User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! We are pleased to announce the availability of the Oracle Real User Experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s Key Performance Indicators tracking and configuration. Demo Highlights: Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade DSS is pleased to announce an upgrade to the Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo. While retaining the content from the initial release of the demo—Diagnostic and Tuning Packs, Test Data Management and Data Masking, and Real Application Testing—the demo now includes a new Data Masking for Real Application Testing scenario. Demo Features: Diagnostic and Tuning Packs SQL Performance Analyzer Database Replay Data Masking Masking Real Application Testing workloads Testing pending Optimizer statistics Test Data Management

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  • Maximizing the Value of Software

    - by David Dorf
    A few years ago we decided to increase our investments in documenting retail processes and architectures.  There were several goals but the main two were to help retailers maximize the value they derive from our software and help system integrators implement our software faster.  The sale is only part of our success metric -- its actually more important that the customer realize the benefits of the software.  That's when we actually celebrate. This week many of our customers are gathered in Chicago to discuss their successes during our annual Crosstalk conference.  That provides the perfect forum to announce the release of the Oracle Retail Reference Library.  The RRL is available for free to Oracle Retail customers and partners.  It contains 1000s of hours of work and represents years of experience in the retail industry.  The Retail Reference Library is composed of three offerings: Retail Reference Model We've been sharing the RRM for several years now, with lots of accolades.  The RRM is a set of business process diagrams at varying levels of granularity. This release marks the debut of Visio documents, which should make it easier for retailers to adopt and edit the diagrams.  The processes represent an approximation of the Oracle Retail software, but at higher levels they are pretty generic and therefore usable with other software as well.  Using these processes, the business and IT are better able to communicate the expectations of the software.  They can be used to guide customization when necessary, and help identify areas for optimization in the organization. Retail Reference Architecture When embarking on a software implementation project, it can be daunting to start from a blank sheet of paper.  So we offer the RRA, a comprehensive set of documents that describe the retail enterprise in terms of logical architecture, physical deployments, and systems integration.  These documents and diagrams describe how all the systems typically found in a retailer enterprise work together.  They serve as a way to jump-start implementations using best practices we've captured over the years. Retail Semantic Glossary Have you ever seen two people argue over something because they're using misaligned terminology?  Its a huge waste and happens all the time.  The Retail Semantic Glossary is a simple application that allows retailers to define terms and metrics in a centralized database.  This initial version comes with limited content with the goal of adding more over subsequent releases.  This is the single source for defining key performance indicators, metrics, algorithms, and terms so that the retail organization speaks in a consistent language. These three offerings are downloaded from MyOracleSupport separately and linked together using the start page above.  Everything is navigated using a Web browser.  See the Oracle Retail Documentation blog for more details.

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  • Exchange 2010, Exchange 2003 Mail Flow issue

    - by Ryan Roussel
    While performing the initial Exchange 2010 deployment for a customer migrating from Exchange 2003, I ran into an issue with mail flow between the two environments.  The Exchange 2003 mailboxes could send to Exchange 2010, as well as to and from the internet.  Exchange 2010 mailboxes could send and receive to the internet, however they could not send to Exchange 2003 mailboxes.   After scouring the internet for a solution, it seemed quite a few people were experiencing this issue with no resolution to be found, or at least not easily.  After many attempts of manually deleting and recreating the routing group connectors,  I finally lucked onto the answer in an obscure comment left to another blogger.   If inheritable permissions are not allowed on the Exchange 2003 object in the Active Directory schema, exchange server authentication cannot be achieved between the servers.   It seems when Blackberry Enterprise Server gets added to 2003 environments, a lot of Admins get tricky and add the BES Admin user explicitly to the server object  to allow  inheritance down from there to all mailboxes.  The problem is they also coincidently turn off inheritance to the server object itself from its parent containers.  You can re-establish inheritance without overwriting the existing ACL however so that the BES Admin can remain in the server object ACL.   By re-establishing inheritance to the 2003 server object, mail flow was instantly restored between the servers.    To re-establish inheritance: 1. Open ASDIedit by adding the snap-in to a MMC (should be included on your 2008 server where Exchange 2010 is installed) 2. Navigate to Configuration > Services > Microsoft Exchange > Exchange Organization > Administrative Groups > First Administrative Group > Servers 3. In the right pane, right click on the CN=Server Name of your Exchange 2003 Server, select properties 4. Navigate to the Security tab, hit advanced toward the bottom. 5. Check the checkbox that reads “include inheritable permissions” toward the bottom of the dialogue box.

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