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• Skype companywide global contacts list

  - by Martin

  We are a medium sized company based across several sites and with a number of home workers. We have more or less settled on Skype as our defacto method of communication. At the moment the only pain is ensuring that everybody has all the other employees added to their contact list. Can be a real pain when a new employee starts and they have to send details to everyone else and vice versa. Is there a solution that allows us to manage a central contacts list that we can push out to new/existing users?

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• Skype companywide global contacts list

  - by Martin

  We are a medium sized company based across several sites and with a number of home workers. We have more or less settled on Skype as our defacto method of communication. At the moment the only pain is ensuring that everybody has all the other employees added to their contact list. Can be a real pain when a new employee starts and they have to send details to everyone else and vice versa. Is there a solution that allows us to manage a central contacts list that we can push out to new/existing users?

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• after upgrade to outlook 2013 Contacts have the default picture in reading pane

  - by Juan Zamudio

  I'm using Windows 8 on a domain (using a domain account not a Microsoft account) connecting to Exchange, all my Contacts were outlook contacts with pictures and other data, I could see the picture of the contact in the reading pane and people pane while using Outlook 2010. After the upgrade to Outlook 2013 I can see my outlook contacts but it appears that they are unavailable in the reading pane because all i can see is the default picture (the default picture picture is also visible in the notifications). If I put the mouse over the name of the people while in the reading pane all I can see is the card with the default info (the only data is that the contact is available in the next 8 hours), if i compose a new message and hover the name of the contact i can see the card with all the data (picture, company, etc.). Is this the default behavior in Outlook 2013 if you are in a domain and not connected to any service or there is a way to show the picture of my contacts in every part of outlook?

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• How can I find a laptop if it has a different name all over the world?

  - by Mike

  CONUNDRUM: A laptop review in the UK talks about how brilliant the "ASUS ABCDE 55" is, but in America, France, etc there is no such laptop name. In fact it's called "ASUS 12345 AB" - AAARRGH! QUESTION: Is there a way of finding out all the diverse names for the same laptop all over the world? Example: if Samsung create a R2D2500, then what is that spec laptop called in all the other countries (if they release it of course). Or if it's not released, what is their similar spec laptop called in the other countries? I understand that specs may be different, but if I read a review on my trusted UK website, but live in say Australia, I want to be able to find the name of the same laptop in Australia and then check out local places to buy it. So if anyone knows if there is a technique, specific website, or even how to use a company website to find out these annoying name changes I'd really appreciate it.

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• External optical drive won't plug 'n play...sometimes.

  - by Connor

  alright, I've looked a lot of different ways, but here goes. i have an external DVD burner that connects via USB and should be plug 'n play however sometimes when I connect it a message pops up requesting any CD or installation software it came with. It didn't come with any though. The confusing part is that if I wait a couple weeks and plug it in, then it works fine, but if I turn it off and back on the problem arises again. I've tried different computers, same problem. There's little to no customer support from the company, Ativa, and no drivers for the product. I'm hoping there's a registry trick for this. any help?

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• Pros/cons to turning off cable modem

  - by Jay

  A little off the wall perhaps, but ... I have a cable modem and a router for a wireless home network. Is it a good or a bad idea to turn it off at night and during the day when we're all at work or school? Or should I leave it on 24/7. I was thinking that leaving it on constantly makes me more vulnerable to hackers, not to mention wasting electricity. (Though I'd guess the amount of electricity used by a cable modem and a router is probably pretty trivial. Still, every little bit helps.) When I have turned it off and turned it on again, it takes several minutes for it to go through its little dialog with the cable company and get me connected to the Internet again, which is annoying but not a big deal. Anyone know any good reasons one way or the other?

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• How not to send all traffic over SBS connection?

  - by Niels R.

  Hi, My girlfriend uses SBS Connection Manager to connect to her company's network. The problem is that the internet connection is überslow at work, so she wants to use the home internet connection to surf the web and use the SBS Connection to get to her work stuff. Normally with a VPN connection you just have to uncheck a box "Send all traffic over VPN connection" or "Use VPN as default gateway" or something like that. As I've never seen this SBS Connection Manager-thing before, I've no idea where to uncheck a similar box. (I've checked the properties of the connection in Network Connections, but it only has a few options about logging and firewall). Thanks for any help in advance! Kind regards, Niels R.

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• How can I set up sendmail to forward all mail to an external MTA?

  - by unknown (google)

  We have multiple applications that currently talk SMTP to an external MTA. The emails have arbitrary destination domains (they're emails to be sent to our users), but all from the same internal domain ([email protected]). I want to set up an internal MTA (i guess with sendmail) that queues all mails, and have the internal MTA forward these emails to the external MTA, because the external MTA occasionally goes down and this causes various problems in our applications. I figure I can set up sendmail as a queuing middleware. If the above assumptions are correct, what would the sendmail configuration look like? The 'mailertable' feature looks promising, and so does 'SMART_HOST'. Any thoughts before I explore these possibilities? Jae

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• How to integrate Windows Server 2008 R2's NPS with Cisco switches?

  - by Massimo

  I need to evaluate in a lab environment the use of Windows Server 2008 R2's NPS for 802.1x authentication with Cisco Catalyst 3750 switches; the general idea is to only let clients connect to the company network if they can provide valid domain logon credentials, placing them in a restricted VLAN instead if they can't. NAP would also be a bonus, but it can be evaluated later; the main point now is only 802.1x authentication. Although I have very good knowledge of Windows and Active Directory (on the Microsoft side) and quite good knowledge of Catalyst switches (on the Cisco side), I'm totally new to 802.1x; I'd really like some general guidelines and help here, and some sort of implementation guide would also be very useful.

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• Must I have Exchange to use Blackberry Enterprise Server Express?

  - by John Spaz

  In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a policy that the phones internet should be routed through the corporate network. I want to setup BES Express now for a customer that also just wants the phones on his network but wherever I look, it says that BES Express requires Exchange. Is there a way to install BES Express without Exchange and without a AD Domain? Basically what the customer wants to accomplish is to be able to filter and log the internet access on the phones.

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• Troubles setting up my new T1

  - by timmaah

  I'm more of a web developer kind of guy with limited knowledge of networks, so if anyone can point in the right direction, I would be grateful. I am replacing my satellite connection with a T1 I got for a good deal thru the phone company. I also managed to get my hands on a Netvanta 3200 router. My problem is I can't quite figure out how to set up the router and can't find any kind of guide that would explain what I need to set where. I'm not sure what to do next on my troubleshooting journey.

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• Remote host: can tracert, can telnet, can*not* browse: what gives?

  - by MacThePenguin

  One of my customers of the company I work for has made a change to their Internet connection, and now we can't connect to them any more from our LAN. To help me troubleshoot this issue, the network guy on the customer's site has configured their firewall so that a HTTPS connection to their public IP address is open to any IP. I should put https://<customer's IP> in my browser and get a web page. Well, it works from any network I've tried (even from my smartphone), just not from my company's LAN. I thought it may be an issue with our firewall (though I checked its rules and it allows outbound TCP port 443 to anywhere), so I just connected a PC directly to the network connection of our provider, bypassing out firewall completely, and still it didn't work (everything else worked). So I asked for help to our Internet provider's customer service, and they asked me to do a tracert to our customer's IP. The tracert is successful, as the final hop shown in the output is the host I want to reach. So they said there's no problem. :( I also tried telnet <customer's IP> 443 and that works as well: I get a blank page with the cursor blinking (I've tried using another random port and that gives me an error message, as it should). Still, from any browser of any PC in my LAN I can't open that URL. I tried checking the network traffic with Wireshark: I see the packages going through and answers coming back, thought the packets I see passing are far less than they are if I successfully connect to another HTTPS website. See the attached screenshot: I had to blur the IPs, anyway the longer string is my PC's local IP address, the shorter one is the customer's public IP. I don't know what else to try. This is the only IP doing this... Any idea what could I try to find a solution to this issue? Thanks, let me know if you need further details. Edit: when I say "it doesn't work" I mean: the page doesn't open, the browser keeps loading for a long time and eventually shows an error saying that the page cannot be opened. I'm not in my office now so I can't paste the exact message, but it's the usual message you get when the browser reaches its timeout. When I say "it works", I mean the browser loads and shows a webpage (it's the logon page for the customers' firewall admin interface: so there's the firewall brand's logo and there are fields to enter a user id and a password). Update 13/09/2012: tried again to connect to the customer's network through our Internet connection without a firewall. This is what I did: Run a Kubuntu 12.04 live distro on a spare laptop; Updated all the packages I could and installed WireShark; Attached it to my LAN and verified that I couldn't open https://<customer's IP>. Verified that the Wireshark trace for this attempt was the same as the one I've already posted; Verified that I could connect to another customer's host using rdesktop (it worked); Tried to rdesktop to <customer's IP>, here's the output: kubuntu@kubuntu:/etc$ rdesktop <customer's IP> Autoselected keyboard map en-us ERROR: recv: Connection reset by peer Disconnected the laptop from the LAN; Disconnected the firewall from the Extranet connection, connected the laptop instead. Set its network configuration so that I could access the Internet; Verified that I could connect to other websites in http and https and in RDP to other customers' hosts - it all worked as expected; Verified that I could still traceroute to <customer's IP>: I could; Verified that I still couldn't open https://<customer's IP> (same exact result as before); Checked the WireShark trace for this attempt and noticed a different behaviour: I could see packets going out to the customer's IP, but no replies at all; Tried to run rdesktop again, with a slightly different result: kubuntu@kubuntu:/etc/network$ rdesktop <customer's IP> Autoselected keyboard map en-us ERROR: <customer's IP>: unable to connect Finally gave up, put everything back as it was before, turned off the laptop and lost the WireShark traces I had saved. :( I still remember them very well though. :) Can you get anything out of it? Thank you very much. Update 12/09/2012 n.2: I followed the suggestion by MadHatter in the comments. From inside the firewall, this is what I get: user@ubuntu-mantis:~$ openssl s_client -connect <customer's IP>:443 CONNECTED(00000003) If I now type GET / the output pauses for several seconds and then I get: write:errno=104 I'm going to try the same, but bypassing the firewall, as soon as I can. Thanks. Update 12/09/2012 n.3: So, I think ISA Server is altering the results of my tests... I tried installing Wireshark directly on the firewall and monitoring the packets on the Extranet network card. When the destination is the customer's IP, whatever service I try to connect to (HTTPS, RDP or SAProuter), I can only see outbound packets and no response packets whatsoever from their side. It looks like ISA Server is "faking" the remote server's replies, that's why I get a connection using telnet or the openSSL client. This is the wireshark trace from inside our LAN: But this is the trace on the Extranet network card: This makes a bit more sense... I'll send this info to the customer's tech and see if he can make anything out of it. Thanks to all that took the time to read my question and post suggestions. I'll update this post again.

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• Hosting discussion forums on Windows 2008 Server / IIS, what software to use?

  - by Lasse V. Karlsen

  A plan to look into hosting discussion forums related to our product, on our own servers, has arisen, and I can't seem to find any pure .NET or Windows-based discussion forums. Since we're a pure Windows-based company, installing something that requires MySQL or Linux is going to require administration knowledge we don't currently have. What are our options? Every site I find that shows how to set up discussion forums on IIS involves just taking one of the many LAMP-based ones and tweaking IIS to run PHP or similar to run it. Isn't there a .NET-based discussion forum software? Free or not doesn't matter at this stage, right now we're just looking for options.

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• I got this message from my host "Exceeded allocated monthly traffic" want to understand problems tha

  - by Amr ElGarhy

  I have a dedicated windows 2008 server and with Allocated monthly traffic: 1500GB, the hosting company sent me "Please take note that the allocated traffic included with your Budget (calculated by GB of traffic) has been exceeded. You will be billed for the exceeding traffic at the end of the month according to the per GB exceeding traffic fee specified on your contract." I checked my Google analytics account and didn't find any big different for the websites traffic this month than previous months. I just want to understand what may cause this sudden increase in traffic this month? may be ftp access? remoting to webserver too much time? or what may cause this? Also, is there any tool in the server to know where the traffic went?

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• Activesync/OWA Desktop Client

  - by prestomation

  At my company we have Exchange 2k3 with OWA being public, serving up Activesync and webmail. There is no pop3 or imap support from our admins. Outlook 2k3's RPC over HTTP is also disabled Is there a desktop client that can connect to Activesync or OWA? If my ipod touch can connect to activesync, why can't my pc? I'd preferably like a linux daemon that could simply forward emails to my gmail address, but I guess I'll take what I can get. Thanks EDIT: In case it was not clear, our Exchange server is hidden completely behind a firewall, and a second exchange server has only activesync and https ports opened to the world.

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• I'm looking for a monitor tool to test Jitter, ICMP, Traceroute and other network issues

  - by Elad Dotan

  I'm looking for a monitor tool to test Jitter, ICMP, Traceroute and other network issues. it could be an application I run from my company Network in NY and London or a SAAS service that have a service that can do it for me. I have a problem in my Data Center that I would like to fix. it happens in different times of the day. I want to run the monitor for few days and save the results so we can analyze them. any idea? Thanks!! Elad.

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• sendmail is using return-path instead of from address

  - by magd1

  I have a customer that is complaining about emails marked as spam. I'm looking at the header. It shows the correct From: [email protected] However, it doesn't like the return-path. Return-Path: <[email protected]> Received-SPF: neutral (google.com: x.x.x.x is neither permitted nor denied by domain of [email protected]) client-ip=x.x.x.x; Authentication-Results: mx.google.com; spf=neutral (google.com: x.x.x.x is neither permitted nor denied by domain of [email protected]) [email protected] How do I configure sendmail to use the From address for the Return-Path?

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• Steps to take when technical staff leave

  - by Tom O'Connor

  How do you handle the departure process when privileged or technical staff resign / get fired? Do you have a checklist of things to do to ensure the continuing operation / security of the company's infrastructure? I'm trying to come up with a nice canonical list of things that my colleagues should do when I leave (I resigned a week ago, so I've got a month to tidy up and GTFO). So far I've got: Escort them off the premises Delete their email Inbox (set all mail to forward to a catch-all) Delete their SSH keys on server(s) Delete their mysql user account(s) ... So, what's next. What have I forgotten to mention, or might be similarly useful? (endnote: Why is this off-topic? I'm a systems administrator, and this concerns continuing business security, this is definitely on-topic.)

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• Training Exchange junk filter via OS X Mail.app

  - by Doug Harris

  My company uses Exchange 2007 for our mail server (via 3rd party hosted service), I use OS X Mail.app on my MacBook Pro. When viewing my junk folder in the webmail interface, there's a "Not Junk" button which will move the email out of the Junk folder. I can mimic the basic functionality in Mail.app by dragging the message from the junk folder to another folder. But... does this train the server? Specific questions: Does pressing the "Not Junk" button in the webmail interface (or Outlook) do anything more on the server side? Does Exchange used any sort of statistical spam filtering (e.g. bayesian filtering) based on this action? If the answer to #1 is yes, does moving the folder out of the junk folder in Mail.app trigger the statistical learning? If the answer to #2 is no, is there a different way to trigger the learning?

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• Web App Server hardware question. Which configuration?

  - by JBeckton

  I am pricing some new servers and I am not sure which configuration to get. The server will be running several web applications for our company. Some of them are ASP.Net sites and some are ColdFusion. The OS will be Win Server 2008 Web or Standard Edition. Do I need 2 processors or will a single quad core handle it? Xeon multi core Hyperthreading or non Hyperthreading? I am going 64bit so I can go higher than 4 Gigs of Ram. I am shopping at Dell and there are so many options, I want to get the most bang for my buck without going over budget and I also don't want the machine to be mostly under utilized.

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• Prevent Internet Explorer 8 from exiting when closing the last tab

  - by LongTTH

  Firefox doesn't exit when I close the last tab, just by doing some customization in about:config. But now, my company has to work with some website that only works well on Internet Explorer. I currently use Internet Explorer 8 on Windows XP SP3. So, how do I prevent Internet Explorer 8 from exiting when closing the last tab? I've searched for such a feature for a while but found nothing helpful. FYI I gave up with my "customization habit", now I'm trying to live with IE world, ... phew...

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• "custom" routers for VPN - useful or waste of money?

  - by Andrew Heath

  I use VPN in China and my current service contract expires soon so I was checking what sort of plans are out there now. I found that Witopia offers a "Cloak Box", what appears to be a Linksys wireless router with allegedly hacked/custom firmware to support VPN. Aside from allowing multiple computers to share one VPN connection, is there anything else at work here to justify that price when most new routers are $100 or less these days? Or is this something targeted towards the cd-rom cupholder crowd? And yes, I've contacted them, but haven't heard back yet... EDIT I've heard back from the company - here are the details if anyone else is interested: the router is a Linksys WRT54GL running TomatoVPN custom firmware the hardware waranty is one (1) year, from Linksys/Cisco the VPN is hard-set, so any device connected to the router MUST use the VPN (Witopia blocks torrents) I've decided it's not for me, but hopefully this information will prove useful to others.

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• Load balancing two web servers with ultra monkey

  - by Mark L

  Hello, In 2006 a company I was working with setup two load balancers to balance traffic between two web servers. We used ultra monkey to do so. I'm hoping to do the same now. My question: Would anyone recommend using ultra monkey to balance traffic between two linux boxes running apache? Are there other linux-based alternatives which have since proven to be better for this task? Would you still install debian sarge on a load balancer given it's age? Thanks everyone!

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• How do we keep Active Directory resilient across multiple sites?

  - by Alistair Bell

  I handle much of the IT for a company of around 100 people, spread across about five sites worldwide. We're using Active Directory for authentication, mostly served to Linux (CentOS 5) systems via LDAP. We've been suffering through a spate of events where the IP tunnel between the two major sites goes down and the secondary domain controller at one site can't contact the primary domain controller at the other. It seems that the secondary domain controller starts denying user authentication within minutes of losing connectivity to the primary. How do we make the secondary domain controller more resilient to downtime? Is there a way for it to cache the entire directory and/or at least keep enough information locally to survive a multi-hour disconnection? (We're all in a single organizational unit if that makes any difference.) (The servers here are Windows Server 2003; don't assume that we set this up correctly. I'm a software engineer, not an IT specialist.)

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• Website deployment - managing uploaded content?

  - by Legion

  I'm a programmer by trade, "server administrator" by company necessity. We're looking at dumping the old painful "update site by FTP upload" style of deployment. Having the webserver check out the latest code base from version control into a folder and having a "current" symlink point to the latest checkout (allowing for easily stepping back to an older version by changing the symlink) seems to be the way we want to go. But I have a question: what's a good practice for dealing with user-uploaded content? This stuff isn't in version control. I have a couple of ideas for dealing with this, but what is the smart, accepted practice?

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