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  • Considerations for a business looking to transition from PSTN to IP Telephony

    - by Bryce Thomas
    Full disclosure - This is related to a homework assignment question. I am not asking you to do my work for me, I am merely looking for some pointers and considerations to direct me in my further research. I have an assignment I'm working on where I've been given a scenario where a business wants to look into transitioning to using "Internet Telephone" as opposed to a traditional PSTN/PBX system and I need to write a report on it. I'm after some high level pointers from people, especially anyone that has been involved in a real life transition of this nature, on what some of the most important considerations are. These can be financial considerations, initial setup considerations, ongoing administrative considerations, quality of service considerations or anything else that is pertinent to performing such a transition.

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  • Getting MSExchange transport Error on Server 2003 SP2

    - by Scott
    I am getting the following Error messages and do not know how to fix it. Event Type: Error Event Source: MSExchangeTransport Event Category: (8) Event ID: 3017 Date: 4/29/2010 Time: 1:21:12 PM User: N/A Computer: NETSRV Description: A non-delivery report with a status code of 5.3.5 was generated for recipient rfc822;[email protected] (Message-ID <19104335.51321272561635734.JavaMail.SYSTEM@PARROT). Causes: A looping condition was detected. (The server is configured to route mail back to itself). If you have multiple SMTP Virtual Servers configured on your Exchange server, make sure they are defined by a unique incoming port and that the outgoing SMTP port configuration is valid to avoid looping between local virtual servers. Thanks for any help you can provide.

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  • May I'm infected?

    - by aiacet
    Hello again to everyone and many thanks to all the expert that will read this post and proupose a solution to my problem. In the last tw week, when i saw with MPC-HC (media player classic home cinema) some "justyfied" episodes, my F-Secure Client Security antivirus software alert-me that there is a threat in A0027132.exe file (the number still chanhe and increase each time, 3, that the antivir found a new threat). All this three threat are now quaratined and the file are: 1) C:/System Volume Information/_restore/{72AACB12-6526-40F2-81D7-69DF5809DD8A}\A0027132.exe 2) D:/System Volume Information/_restore/{72AACB12-6526-40F2-81D7-69DF5809DD8A}\A0027133.exe 3) D:/System Volume Information/_restore/{72AACB12-6526-40F2-81D7-69DF5809DD8A}\A0027134.exe the three threat are recognized like: 1) Backdoor.Generic.360086 2) Trojan.Packed.8707 2) Trojan.Packed.8807 The F-secure and the OS are both udpated at the last release/virus definition. Waiting for an answer, thanks in advance

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  • pdftk utility and batch file

    - by duhaas
    I cant for the life of me figure out what I'm missing. I have the following batch file: As you can see, when I run this batch file from my desk against a mapped drive it runs just fine: When I run the same exact batch file on the server itself, the place where the mapped drive is located on, it doesnt run and makes me think I have a syntax problem: I just dont understand whats going on, and my eyes are having a hard time keeping track of what might be diff. The server where it isnt working is windows 2003, my desktop where the same batch file is working is Windows 7. Here is the batch file, nothing crazy: FOR /D /r %%G in ("*") DO pdftk "%%G\*.pdf" cat output "%%G\Report.pdf"

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  • How to install audio drivers for Acer Revo nettop?

    - by CT
    I have a Acer Revo nettop. I wiped the XP Home install that came on the machine and put XP Pro on. Acer's support website would lead you to believe that this product does not exist. I know it has a NVIDIA ION LE chipset so I headed over to nvidia.com to download drivers. Ive downloaded and installed the Chipset drivers, Graphics Drivers, and HDMI audio drivers. I have no sound. Under Device Manager there is an unknown Audio Device on High Definition Audio Bus. I do not have an HDMI cable to test hdmi audio. I would just like the standard audio mini-jack output to work. Anyone know of the correct driver or a generic driver that would work? Thanks

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  • ITIL Incident Classification - Fault vs SR vs Technical Incident

    - by ExceptionLimeCat
    I am new to ITIL and Incident classifcations and I am trying learn more about them and understand how they could integrate in our organization. I have found it difficult to find a clear definition of Fault vs. Service Request vs. Technical incidents. I am basing my definitions on this article: http://www.itsmsolutions.com/newsletters/DITYvol6iss27.htm As I understand it: Service Request - Service provided by IT as part of regular administration of a system. Fault - An unexpected error in a system. Technical Incident - An interruption or potential interruption in IT service due to an expected incident caused by some IT policy.

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  • performance monitor in iis 7 to monitor which website is using most resources (asp.net)

    - by Karl Cassar
    I am using Windows Server 2008 R2 and IIS 7.5, and am hosting multiple websites on the same webserver. Is it possible to use Performance Monitor to know on average which website is using the most resources? I've added a user-defined Data Collector Set in Performance Monitor collecting data for 1 day. However, I could not find any details which hint which website is using the most resources. Which counters are crucial to monitor websites? The generated report tells me that the top process is w3wp##1 - how can I know which website it corresponds to? I've also tried to add counters for ASP.Net Applications for all object instances, however % Managed Processor Time (estimated) is 0 at all times.

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  • Excel: VLookUp solves a potential Nested IF problem.

    - by Mike
    I manually enter numbers on one cell according to text values in the cell adjacent to it. Is there a way to use the IF function to help me manage this? The text is automatically generated with a report but I put the numbers in manually in Excel. Example of my weekly boredom below: number Text in Cell 3 Order A 3 Order A 1 Order C 2 Order B 3 Order A 1 Order C 2 Order B 2 Order B HELP! My eyes and soul hurt each time I need to do this. Thanks Mike

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  • Refresh devices - reconnect CF card drive by script (unplug-plug equivalent)

    - by Chris
    Hello I plug a completely clean CF-card into my USB card-writer. Then I dd a mbr block of 512 bytes size to the device, which contains the partition table and the definition of one partition. Problem: While "fdisk -l /dev/sdx" correctly displays the partition, it happens that there is no device like "/dev/sdx1" after these operations (as it was not present before). Unplugging and plugging the card-writer solves the problem and makes the device(s) appear. Since I use this procedure in a script, manually unplugging and re-plugging is no option whatsoever. Is there a way to "refresh" the devices or to "unplug and re-plug" the drive by script such that /dev/sdx1 appears? Thanks for any help, Chris

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  • MS Word reports files read-only on Win Server 2003 file server

    - by Larry Hamelin
    I'm not a sysadmin, but I play one on TV: I'm trying to fix a problem for my mom's tiny non-profit company's server. I set up a Windows Server 2003 machine as a domain controller and file server. Everything has been working well for a few months, but lately when she tries to save changes to a Word (Office XP) document stored on the server, Word will intermittently report that the file is read-only. Saving to an alternate file in the same directory works, and when she closes Word and re-opens the original document, it'll save changes just fine. No one else ever has these files open. I've checked security and share permissions, and everything's OK. We've tried rebooting the server, but the problem continues, but intermittently. I have no clue what's going on. Help!

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  • Internet Explorer 6 Encountered An Error ntl.dll Issue on XP and Win2000

    - by Gary B2312321321
    As we have some PC's still running Windows 2000 and this is beyond our control we use IE 6 so we can keep the IE platform standard. Recently on some XP and Win2000 PCs IE has been crashing with the Encountered a Problem and Needs to close do you want to send a message to Microsoft error when entering some sites. This happens even after a format reinstall with minimal software load (Office 2000, some avaya software, kaspersky, tapiex.dll). The module pointed to in the error report is ntl.dll. There are lots of reports over the net of the problem but has anyone resolved this issue? (Latest IE6 updates are installed). Also please note there were no 3rd party IE addons, spyware, viruses or adware Hope someone can help.

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  • How to write a "nested IF formula" in Excel?

    - by Mike
    I manually enter numbers on one cell according to text values in the cell adjacent to it. Is there a way to use the IF function to help me manage this? The text is automatically generated with a report but I put the numbers in manually in Excel. Example of my weekly boredom below: number Text in Cell 3 Order A 3 Order A 1 Order C 2 Order B 3 Order A 1 Order C 2 Order B 2 Order B HELP! My eyes and soul hurt each time I need to do this. Thanks Mike

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  • Are there any statistics on the number of networks using Ethernet Jumbo frames?

    - by Russell Heilling
    I am often told by Sales Engineers and Product managers that a Layer 2 Ethernet service is not fit for purpose if the maximum supported frame size is in the 1518-1522 range (enough to support standard Ethernet frames or VLAN tagged frames). Or in other words: an MTU of 1500 is not enough (see this blog post for my definition of MTU and a short rant on how the term is often misused) I am never able to get any details from them on: a) What proportion of customers (Enterprise / SMB) require Jumbo frames b) What are typical expectations on frame size for Jumbos on WAN links? 1600, 2000, 9k, etc... I know that in Telco and Data Centre environments Jumbos are pretty common, but I am after some insight as to how common this is within Enterprise and SMB networks.

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  • What is the purpose of Templates in iWork Pages

    - by AntonAL
    As we launch Pages 09, it prompts us to choose the item from "Text processing" and "Templates". What is the purpose of "Templates" ? Actually, i expect from template the definition of document styles and common layout. Also, i expect to create the normal document from Template. But, i didn't noticed all of that, while working with iWork Pages 09. All, what i can do - is just to create the template ... and what next to do with it ? I don't understand the logical continuation of the workflow, means by Pages, when we have to deal with templates ...

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  • Maintenance Plan Reporting - Append To File - Clean Up?

    - by Adam J.R. Erickson
    Background: (SQL Server 2005, Standard Ed.) I have a maintenance plan running backups, taking a full backup 1/day, and t-log every 15 minutes. I have it set to create a text file report of each run, but that creates A LOT of files on the file server. These are hard to sort through, which makes them less useful. Question: There is an option in "Reporting and Logging" settings for appending all logs together, but how do you clean this out? If you're appending to the same log file every time, how should you make sure this file doesn't grow indefinitely? Is there a build-in function to clean out portions of appended logs like there is for cleaning out individual old log files?

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  • IMAP and Folder Subscriptions

    - by tom
    Hey guys I'm trying to figure out how folder subscriptions work with IMAP Clients and, in my case, in an Exchange 2007 environment. I have managed to deduce, I think correctly, that the folder subscription settings for individuals are stored centrally on the mailbox (At least, having configured 2 profiles on thunderbird, on 2 different machines, they subscribe to the exact same folders and dont display the exact same ones). The point of this being that I have had 2 or 3 different people in the past day report to me that they are having problems subscribing to certain folders, and having certain folder subscriptions remembered (particularly sub-folders). This is across both Thunderbird 2 and 3. can anyone suggest anything? Tom

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  • snmptt not translating traps, even with translate_log_trap_oid=1

    - by mbrownnyc
    I am having some trouble configuring snmptt to properly translate snmp traps. The following is a problem: /etc/snmp/snmptt.conf reflects: EVENT fgFmTrapIfChange .1.3.6.1.4.1.12356.101.6.0.1004 "Status Events" Critical FORMAT $* EXEC /usr/local/nagios/libexec/eventhandlers/submit_check_result $r "snmp_traps" 2 "$O: $+*" "$*" SDESC Trap is sent to the managing FortiManager if an interface IP is changed Variables: 1: fnSysSerial 2: ifName 3: fgManIfIp 4: fgManIfMask EDESC when a trap is received, /var/log/messages reflects: Sep 6 12:07:32 SNMPMANAGERHOST snmptrapd[15385]: 2012-09-06 12:07:32 <UNKNOWN> [UDP: [192.168.100.2]:162->[192.168.100.31]]: #012.1.3.6.1.2.1.1.3.0 = Timeticks: (707253943) 81 days, 20:35:39.43 #011.1.3.6.1.6.3.1.1.4.1.0 = OID: .1.3.6.1.4.1.12356.101.6.0.1004 #011.1.3.6.1.4.1.12356.100.1.1.1.0 = STRING: FGTNNNNNNNNN #011.1.3.6.1.2.1.31.1.1.1.1.10 = STRING: internal4 #011.1.3.6.1.4.1.12356.101.6.2.1.0 = IpAddress: 192.168.65.100 #011.1.3.6.1.4.1.12356.101.6.2.2.0 = IpAddress: 255.255.255.0 Sep 6 12:07:37 SNMPMANAGERHOST icinga: EXTERNAL COMMAND: PROCESS_SERVICE_CHECK_RESULT; 192.168.100.2; snmp_traps; 2; enterprises.12356.101.6.0.1004: enterprises.12356.100.1.1.1.0:FGTNNNNNNNNN ifName.10:internal4 enterprises.12356.101.6.2.1.0:192.168.65.100 enterprises.12356.101.6.2.2.0:255.255.255.0 Since the icinga entry reflects the EXEC, it's obvious there is no translations occurring by snmptt. I have verified that translate_log_trap_oid and net_snmp_perl_enable is enabled in snmptt.ini When using --debug=1 to start snmptt, I see the following in the --debugfile: ********** Net-SNMP version 5.05 Perl module enabled ********** The main NET-SNMP version is reported as NET-SNMP version: 5.5. What else can be done to verify that snmptt is configured properly to translate traps? I have run snmptt-net-snmp-test to verify whatever net-snmp-perl version I have installed properly supports translations. The output indicates it does. /root/snmptt_1.3/snmptt-net-snmp-test --best_guess=2 SNMPTT Net-SNMP Test v1.0 (c) 2003 Alex Burger http://snmptt.sourceforge.net MIBS:RFC1213-MIB best_guess: 2 Testing translateObj ******************** Testing: .1.3.6.1.2.1.1.1, long_names=disabled, include_module=disabled Test passed. Result: sysDescr Testing: .1.3.6.1.2.1.1.1, long_names=disabled, include_module=enabled Test passed. Result: RFC1213-MIB::sysDescr Testing: .1.3.6.1.2.1.1.1, long_names=enabled, include_module=disabled Test passed. Result: .iso.org.dod.internet.mgmt.mib-2.system.sysDescr Testing: .1.3.6.1.2.1.1.1, long_names=enabled, include_module=enabled Test passed. Result: RFC1213-MIB::.iso.org.dod.internet.mgmt.mib-2.system.sysDescr Testing: sysDescr, long_names=disabled, include_module=disabled Test passed. Result: .1.3.6.1.2.1.1.1 Testing: RFC1213-MIB::sysDescr, long_names=disabled, include_module=disabled Test passed. Result: .1.3.6.1.2.1.1.1 Testing: system.sysDescr, long_names=disabled, include_module=disabled Test passed. Result: .1.3.6.1.2.1.1.1 Testing: RFC1213-MIB::system.sysDescr, long_names=disabled, include_module=disabled Test passed. Result: .1.3.6.1.2.1.1.1 Testing: .iso.org.dod.internet.mgmt.mib-2.system.sysDescr, long_names=disabled, include_module=disabled Test passed. Result: .1.3.6.1.2.1.1.1 Testing getType *************** Testing: .1.3.6.1.2.1.4.1 Test passed. Result: INTEGER Testing: ipForwarding Test passed. Result: INTEGER Testing Description ******************* Test passed. Result: ------------------------------------------------- The indication of whether this entity is acting as an IP gateway in respect to the forwarding of datagrams received by, but not addressed to, this entity. IP gateways forward datagrams. IP hosts do not (except those source-routed via the host). Note that for some managed nodes, this object may take on only a subset of the values possible. Accordingly, it is appropriate for an agent to return a `badValue' response if a management station attempts to change this object to an inappropriate value. ------------------------------------------------- I have manually gone through the MIB with the definition that's not resolving, and verified that it is properly linking back to the proper resolved definition. It is: FORTINET-FORTIGATE-MIB.txt contains: fgFmTrapIfChange NOTIFICATION-TYPE OBJECTS { fnSysSerial, ifName, fgManIfIp, fgManIfMask } STATUS current DESCRIPTION "Trap is sent to the managing FortiManager if an interface IP is changed" ::= { fgFmTrapPrefix 1004 } fgFmTrapPrefix OBJECT IDENTIFIER ::= { fgMgmt 0 } fgMgmt OBJECT IDENTIFIER ::= { fnFortiGateMib 6 } fnFortiGateMib ::= { fortinet 101 } IMPORTS FnBoolState, FnIndex, fnAdminEntry, fnSysSerial, fortinet FROM FORTINET-CORE-MIB fortinet MODULE-IDENTITY ::= { enterprises 12356 } LOOKS GOOD!!!!! 1.3.6.1.4.1.12356.101.6.0.1004 I've exhausted all the documentation and even posted fruitlessly in the snmptt-users mailing list. I can not prove it is the MIB. Why would snmptt fail to translate traps? Thanks, Matt

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  • application monitoring tools

    - by Shachar
    we're an ISV about to deploy our SaaS application over the internet to our end users, and are currently looking for an application monitoring solution. In addition to monitoring the usual OS-level suspects (I/O, disk space, logs, CPU, RAM, swapping, etc.), we're also looking to monitor, alert and report on internal application events, conditions, and counters (think queue size for internal service, or latency of a service we're getting from a third party via custom APIs). We're started looking at Nagios, Zenoss, etc., but found out those do only low-level stuff, and are currently looking at MOM and ManageEngine. Still, they are far from being an custom app monitoring tool. So - do you have anything to suggest?

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  • Single file changed: intrusion or corruption?

    - by Michaël Witrant
    rkhunter reported a single file change on a virtual server (netstat binary). It didn't report any other warning. The change was not the result of a package upgrade (I reinstalled it and the checksum is back as it was before). I'm wondering whether this is a file corruption or an intrusion. I guess an intrusion would have changed many other files watched by rkhunter (or none if the intruder had access to rkhunter's database). I disassembled both binaries with objdump -d and stored the diff here: https://gist.github.com/3972886 The full dump diff generated with objdump -s is here : https://gist.github.com/3972937 I guess a file corruption would have changed either large blocks or single bits, not small blocks like this. Do these changes look suspicious? How could I investigate more? The system is running Debian Squeeze.

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  • Some Mac applications crash frequently, with "__THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__" in backtrace

    - by smokris
    Recently I'm finding that some Mac OS X applications are crashing frequently with backtraces like the following: Process: Mail [39226] Path: /Applications/Mail.app/Contents/MacOS/Mail Identifier: com.apple.mail Version: 4.4 (1082) Build Info: Mail-10820000~1 Code Type: X86-64 (Native) Parent Process: launchd [338] Date/Time: 2011-01-12 21:59:48.383 -0500 OS Version: Mac OS X 10.6.6 (10J567) Report Version: 6 Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 12 Dispatch queue: com.apple.root.default-priority [...] Thread 12 Crashed: Dispatch queue: com.apple.root.default-priority 0 com.apple.CoreFoundation 0x00007fff81653975 __THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__ + 5 1 com.apple.CoreFoundation 0x00007fff815a1f69 __CFRunLoopFindMode + 553 2 com.apple.CoreFoundation 0x00007fff815a1c5d __CFRunLoopCreate + 317 3 com.apple.CoreFoundation 0x00007fff815a1a78 _CFRunLoopGet0 + 744 4 com.apple.CoreFoundation 0x00007fff815dc90a CFRunLoopRunInMode + 58 5 com.apple.MessageFramework 0x00007fff81d01183 +[NSRunLoop(MessageExtensions) _flushQueuedEventsAddingSource:] + 120 6 com.apple.MessageFramework 0x00007fff81d010d2 +[NSRunLoop(MessageExtensions) flushQueuedEvents] + 36 7 com.apple.MessageFramework 0x00007fff81ce6515 -[_MFInvocationOperation main] + 275 8 com.apple.Foundation 0x00007fff83921de4 -[__NSOperationInternal start] + 681 9 com.apple.Foundation 0x00007fff83a00beb __doStart2 + 97 10 libSystem.B.dylib 0x00007fff801402c4 _dispatch_call_block_and_release + 15 11 libSystem.B.dylib 0x00007fff8011e831 _dispatch_worker_thread2 + 239 12 libSystem.B.dylib 0x00007fff8011e168 _pthread_wqthread + 353 13 libSystem.B.dylib 0x00007fff8011e005 start_wqthread + 13 [...] Any ideas about what might be causing this and/or how to remedy it?

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  • Recommended website performance monitoring services? [closed]

    - by Dennis G.
    I'm looking for a good performance monitoring service for websites. I know about some of the available general monitoring services that check for uptime and notify you about unavailable services. But I'm specifically looking for a service with an emphasis on performance. I.e., I would like to see reports with detailed performance statistics from multiple locations world-wide, with a break-down on how long it took to fetch the different website resources, including third-party scripts such as Google Analytics and so on (the report should contain similar details such as the FireBug Net tab). Are there any such services and if so, which one is the best?

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  • Indexing Service filter daemon keeps crashing on WinXP; something worse underneath?

    - by IVR Avenger
    The Indexing Service filter daemon keeps crashing on my WinXP Pro machine, with the following error message: "Indexing Service filter daemon has encountered a problem and needs to close. We are sorry for the inconvenience." Not a big deal, I can click "Don't Send Error Report" all day. But what's going on, here? Is this a service that I need? Is the frequent crashing indicative of something worse that's happening behind the scenes? Thanks!

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  • IOMEGA 500GB hard disk data reccovery

    - by Vineeth
    Last year by November I bought an IOMEGA 500GB Prestige hard disk. Yesterday, unfortunately the hard disk fell down from my table. After that incident, when I connect my disk, Windows asks me to format the disk to use, but I didn't format it yet. Actually, on that hard disk I have about 320GB of data. I tried all my possible ways to access my disk. I tried using DOS. It shows "data error (Cyclic redundancy check)". I have a 3 year warranty. Will I be covered under warranty if I report this issue to IOMEGA? Can I get my data back?

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  • Need Recommendations: Network Software and Hardware Setup for small firm

    - by Rogue
    Will be starting a small graphics design firm soon, with 20 employees. Therefore need software to manage the network. Have bought a bulk license of Windows 7. I have a spare computer which can act as a server if necessary, but its an ancient Dell machine (Pentium-III). If required I would purchase an extra machine, but would like to avoid unnecessary costs at start up. Following are the main functions that I would like to perform: Need to monitor\control network traffic and internet usage, restrict access to certain websites Alerts when access to certain software's, and when trying to tamper with privileges Ability to view desktops of any computer at any given time Limit access to certain hardware like USB ports,etc Limit access to folders on the computer Log/Report of all actions including keystrokes performed on any computer Local Network chat and talk client Collaboration and Work logs Any Software available to do all of the above and also any additional hardware required besides network switches, network card's and CAT5e cables. Any other recommendations besides the above mentioned hardware setup

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  • How does Amarok rip Audio CDs (in Ubuntu Lucid)?

    - by Hanno Fietz
    I'm in the process of moving my CD collection into my Amarok library. Mostly, it works great. Sometimes however, the process just hangs forever. The problem seems to occur at random (i. e. often, but not always at the same disk/track) and the consequences range from none (successful after cancel/retry) to Amarok's internal db becoming completely messed up. I would like to investigate and file a proper bug report or find a fix / workaround, but I don't understand how Amarok does the ripping. When all is working, there's a lame process encoding to a temporary file, which appears in my collection once it's finished. When the process hangs, that lame command is still there, but waiting forever for data on stdin, which seems to come from a third process. That seems to be kio_audiocd, but I don't know whether that's correct and what it's supposed to do. What's going on?

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