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• Oracle WebCenter: Common User Experience Architecture

  - by kellsey.ruppel(at)oracle.com

  You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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• Oracle's PeopleSoft Customer Advisory Boards Convene to Discuss Roadmap at Pleasanton Campus

  - by john.webb(at)oracle.com

  Last week we hosted all of the PeopleSoft CABs (Customer Advisory Boards) at our Pleasanton Development Center to review our detailed designs for future Feature Packs, PeopleSoft 9.2, and beyond. Over 150 customers from 79 companies attended representing a variety of industries, geographies, and company sizes. The PeopleSoft team relies heavily on this group to provide key input on our roadmap for applications as well as technology direction. A good product strategy is one part well thought out idea with many handfuls of customer validation, and very often our best ideas originate from these customer discussions. While the individual CABs have frequent interactions with our teams, it's always great to have all of them in one place and in person. Our attendance was up from last year which I attribute to two things: (1) More interest as a result of PeopleSoft 9.1 upgrade; (2) An improving economy allowing for more travel. Maybe we should index the second item meeting-to-meeting and use it as a market indicator - we'll see! We kicked off the day one session with an overview of the PeopleSoft Roadmap and I outlined our strategy around Feature Packs and PeopleSoft 9.2. Given the high adoption rate of PeopleSoft 9.1 (over 4x that of 9.0 given the same time lapse since the release date), there was a lot of interest around the 9.1 Feature Packs as a vehicle for continuous value. We provided examples of our 3 central design themes: Simplicity, Productivity, and lower TCO, including those already delivered via Feature Packs in 2010. A great example of this is the Company Directory feature in PeopleSoft HCM. The configuration capabilities and the new actionable links our CAB advised us on last Spring were made available to all customers late last year. We reviewed many more future Navigation changes that will fundamentally change the way users interact with PeopleSoft. Our old friend, the menu tree, is being relegated from center stage to a bit part, with new concepts like Activity Guides, Train Stops, Related Actions, Work Centers, Collaborative Workspaces, and Secure Enterprise Search bringing users what they need in a contextual, role based manner with fewer clicks. Paco Aubrejuan, our PeopleSoft GM, and Steve Miranda, the SVP for Fusion Applications, then discussed our plans around Oracle's Application Investment Strategy.  This included our continued investment in developing both PeopleSoft and Fusion as well as the co-existence strategy with new Fusion Apps integrating to PeopleSoft Apps. Should you want to view this presentation, a recording is available. Jeff Robbins, our lead PeopleTools Strategist, provided the roadmap for PeopleTools and discussed our continuing plan to deliver annual releases to further evolve the user experience. Numerous examples were highlighted with the Navigation techniques I mentioned previously. Jeff also provided a lot of food for thought around Lifecycle Management topics and how to remain current on releases with a  lower cost of ownership. Dennis Mesler, from Boise, was the guest speaker in this slot, who spoke about the new PeopleSoft Test Framework (PTF). Regression Testing is a key cost component when product updates are applied. This new tool (which is free to all PeopleSoft customers as part of PeopleTools 8.51) provides a meta data driven approach to recording and executing test scripts. Coupled with what our Usage Monitor enables, PTF provides our customers a powerful tool to lower costs and manage product updates more efficiently and at the time of their choosing. Beyond the general session, we broke out into the individual CABs: HCM, Financials, ESA/ALM, SRM, SCM, CRM, and PeopleTools/ Technology. A day and half of very engaging discussions around our plans took place for each product pillar. More about that to follow in future posts.      We capped the first day with a reception sponsored by our partners: InfoSys, SmartERP (represented by Doris Wong), and Grey Sparling  Solutions (represented by Chris Heller and Larry Grey). Great to see these old friends actively engaged in the very busy PeopleSoft ecosystem!   Jeff Robbins previews the roadmap for PeopleTools with the PeopleSoft CAB  

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• The Future of Life Assurance Conference Recap

  - by [email protected]

  I recently wrote about the Life Insurance Conference held in Washington, DC last month. This week I was both an attendee and guest speaker the 13th Annual Future of Life Assurance Conference held at The Guoman Tower in London, UK. It's amazing that these two conferences were held on opposition sides of the Atlantic Ocean and addressed many of the same session topics and themes. Insurance is certainly a global industry! This year's conference was attended by many of the leading carriers and CEOs in the UK and across Europe.The sessions included a strong lineup of keynote speakers and panel discussions from carriers such as Legal & General, Skandia, Aviva, Standard Life, Friends Provident, LV=, Zurich UK, Barclays and Scottish Life. Sessions topics addressed a variety of business and regulatory issues including: Ensuring a profitable future Key priorities in regulation The future of advice The impact of the RDR on distribution Bancassurance Gaining control of the customer relationship Revitalizing product offerings In addition, Oracle speakers (Glenn Lottering and myself) led specific sessions on gearing up for Solvency II and speeding product development through adaptive rules-based systems. The main themes that played throughout many of the sessions included: change is here, focusing on customers, the current economic crisis has been challenging and the industry needs to get back to the basics and simplify - simplify - simplify. Additionally, it is clear that the UK Life & Pension markets will be going through some major changes as new RDR regulation related to advisor fees and commission and automatic enrollment are rolled out in 2012 Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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• Oracle Database 11g Helps Control Exponential Data Growth

  - by [email protected]

  The 2010 ESG annual customer survey is now available. As part of it, ESG interviewed 300 customers about their IT priorities and, unsurprisingly, "Manage Data Growth" is top of the list. Perhaps less self-evident is the proposed solution to target this prime concern: "Often overlooked because it is a database platform, Oracle Database 11g offers additional capabilities such as automatic storage management (ASM), advanced data compression, and data protection that make managing data growth much easier for organizations of any size." The paper goes on to discuss these capabilities and highlights their potential benefits. Oracle Database 11g Helps Control Exponential Database Growth - a worthwhile read for anyone having to deal with rapidly increasing amounts of data. Download your free copy here.

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• An Interview with Wim Coekaerts

  - by [email protected]

  It isn't everyday you get to hear an interview with an SVP at Oracle, nor do you often get glimpses into the future of Oracle products. However - in this interview you get both. listen to Wim talk about Sun Rays, VDI and what Virtual Iron might mean to the mix of products coming...Enjoy

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• Vertriebsthemen, mit denen Sie sich spezialisieren können:

  - by [email protected]

  Im Anschluss an die folgenden Trainings besteht die Möglichkeit, den von diesem Training unabhängigen Spezialisierungs Assessment-Test, in Anwesenheit von Oracle Presales abzulegen. Das Bestehen des Assessment-Tests setzt Ihr Selbststudium und das Durchlaufen des jeweiligen Guided Learning Paths voraus.  SCHERPUNKT DATENBANK TERMINE UHRZEIT ORT   Oracle Datenbank 11g Release 2 Vertriebsthemen mit denen Sie sich spezialisieren können 09.06.2010 10:00-17:00 Uhr Stuttgart, Oracle mit Azlan   Hochverfügbarkeit mit Oracle 11g Vorbereitung zur Spezialisierung 22.06.2010 10:00-17:00 Uhr München, Ingram Micro ASSESSMENT DAY DB / RAC 03.08.2010 10:00-17:00 Uhr Soest, Actebis Peacock ASSESSMENT DAY DB / RAC 05.08.2010 10:00-17:00 Uhr München, Azlan Hochverfügbarkeit mit Oracle 11g Vorbereitung zur Spezialisierung 07.09.2010 10:00-17:00 Uhr Frankfurt, Oracle mit Azlan Oracle Datenbank 11g Release 2 Vertriebsthemen mit denen Sie sich spezialisieren können 16.09.2010 10:00-17:00 Uhr Frankfurt, Oracle Hochverfügbarkeit mit Oracle 11g Vorbereitung zur Spezialisierung 28.10.2010 10:00-17:00 Uhr Soest, Actebis Peacock Oracle Datenbank 11g Release 2 Vertriebsthemen mit denen Sie sich spezialisieren können 09.11.2010 10:00-17:00 Uhr Berlin, Oracle mit Actebis Peacock

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• Is RTD Stateless or Stateful?

  - by [email protected]

  Yes.   A stateless service is one where each request is an independent transaction that can be processed by any of the servers in a cluster.  A stateful service is one where state is kept in a server's memory from transaction to transaction, thus necessitating the proper routing of requests to the right server. The main advantage of stateless systems is simplicity of design. The main advantage of stateful systems is performance. I'm often asked whether RTD is a stateless or stateful service, so I wanted to clarify this issue in depth so that RTD's architecture will be properly understood. The short answer is: "RTD can be configured as a stateless or stateful service." The performance difference between stateless and stateful systems can be very significant, and while in a call center implementation it may be reasonable to use a pure stateless configuration, a web implementation that produces thousands of requests per second is practically impossible with a stateless configuration. RTD's performance is orders of magnitude better than most competing systems. RTD was architected from the ground up to achieve this performance. Features like automatic and dynamic compression of prediction models, automatic translation of metadata to machine code, lack of interpreted languages, and separation of model building from decisioning contribute to achieving this performance level. Because  of this focus on performance we decided to have RTD's default configuration work in a stateful manner. By being stateful RTD requests are typically handled in a few milliseconds when repeated requests come to the same session. Now, those readers that have participated in implementations of RTD know that RTD's architecture is also focused on reducing Total Cost of Ownership (TCO) with features like automatic model building, automatic time windows, automatic maintenance of database tables, automatic evaluation of data mining models, automatic management of models partitioned by channel, geography, etcetera, and hot swapping of configurations. How do you reconcile the need for a low TCO and the need for performance? How do you get the performance of a stateful system with the simplicity of a stateless system? The answer is that you make the system behave like a stateless system to the exterior, but you let it automatically take advantage of situations where being stateful is better. For example, one of the advantages of stateless systems is that you can route a message to any server in a cluster, without worrying about sending it to the same server that was handling the session in previous messages. With an RTD stateful configuration you can still route the message to any server in the cluster, so from the point of view of the configuration of other systems, it is the same as a stateless service. The difference though comes in performance, because if the message arrives to the right server, RTD can serve it without any external access to the session's state, thus tremendously reducing processing time. In typical implementations it is not rare to have high percentages of messages routed directly to the right server, while those that are not, are easily handled by forwarding the messages to the right server. This architecture usually provides the best of both worlds with performance and simplicity of configuration.   Configuring RTD as a pure stateless service A pure stateless configuration requires session data to be persisted at the end of handling each and every message and reloading that data at the beginning of handling any new message. This is of course, the root of the inefficiency of these configurations. This is also the reason why many "stateless" implementations actually do keep state to take advantage of a request coming back to the same server. Nevertheless, if the implementation requires a pure stateless decision service, this is easy to configure in RTD. The way to do it is: Mark every Integration Point to Close the session at the end of processing the message In the Session entity persist the session data on closing the session In the session entity check if a persisted version exists and load it An excellent solution for persisting the session data is Oracle Coherence, which provides a high performance, distributed cache that minimizes the performance impact of persisting and reloading the session. Alternatively, the session can be persisted to a local database. An interesting feature of the RTD stateless configuration is that it can cope with serializing concurrent requests for the same session. For example, if a web page produces two requests to the decision service, these requests could come concurrently to the decision services and be handled by different servers. Most stateless implementation would have the two requests step onto each other when saving the state, or fail one of the messages. When properly configured, RTD will make one message wait for the other before processing.   A Word on Context Using the context of a customer interaction typically significantly increases lift. For example, offer success in a call center could double if the context of the call is taken into account. For this reason, it is important to utilize the contextual information in decision making. To make the contextual information available throughout a session it needs to be persisted. When there is a well defined owner for the information then there is no problem because in case of a session restart, the information can be easily retrieved. If there is no official owner of the information, then RTD can be configured to persist this information.   Once again, RTD provides flexibility to ensure high performance when it is adequate to allow for some loss of state in the rare cases of server failure. For example, in a heavy use web site that serves 1000 pages per second the navigation history may be stored in the in memory session. In such sites it is typical that there is no OLTP that stores all the navigation events, therefore if an RTD server were to fail, it would be possible for the navigation to that point to be lost (note that a new session would be immediately established in one of the other servers). In most cases the loss of this navigation information would be acceptable as it would happen rarely. If it is desired to save this information, RTD would persist it every time the visitor navigates to a new page. Note that this practice is preferred whether RTD is configured in a stateless or stateful manner.  

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• Calendario iSeminars Febrero-Mayo 2010

  - by [email protected]

  calendario iSeminars_Feb-May 2010.html

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• WebCenter Spaces 11g PS2 Template Customization

  - by javier.ductor(at)oracle.com

  Recently, we have been involved in a WebCenter Spaces customization project. Customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look&feel as in the prototype.Protoype:First of all, we downloaded a Virtual Machine with WebCenter Spaces 11g PS2, same version as customer's. The next step was to download ExtendWebCenterSpaces application. This is a webcenter application that customizes several elements of WebCenter Spaces: templates, skins, landing page, etc. jDeveloper configuration is needed, we followed steps described in Extended Guide, this blog was helpful too. . After that, we deployed the application using WebLogic console, we created a new group space and assigned the ExtendedWebCenterSpaces template (portalCentricSiteTemplate) to it. The result was this:As you may see there is a big difference with the prototype, which meant a lot of work to do from our side.So we needed to create a new Spaces template with its skin.Using jDeveloper, we created a new template based on the default template. We removed all menus we did not need and inserted 'include'  tags for header, breadcrumb and footers. Each of these elements was defined in an isolated jspx file.In the beginning, we faced a problem: we had to add code from prototype (in plain HTML) to jspx templates (JSF language). We managed to workaround this issue using 'verbatim' tags with 'CDATA' surrounding HTML code in header, breadcrumb and footers.Once the template was modified, we added css styles to the default skin. So we had some styles from portalCentricSiteTemplate plus styles from customer's prototype.Then, we re-deployed the application, assigned this template to a new group space and checked the result. After testing, we usually found issues, so we had to do some modifications in the application, then it was necessary to re-deploy the application and restart Spaces server. Due to this fact, the testing process takes quite a bit of time.Added to the template and skin customization, we also customized the Landing Page using this application and Members task flow using another application: SpacesTaskflowCustomizationApplication. I will talk about this task flow customization in a future entry.After some issues and workarounds, eventually we managed to get this look&feel in Spaces:P.S. In this customization I was working with Francisco Vega and Jose Antonio Labrada, consultants from Oracle Malaga International Consulting Centre.

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• Recording Topics manually and automatically

  - by maria.cozzolino(at)oracle.com

  When you are recording UPK topics, the default mode for recording is manual recording, where you tell the system when to record each screen shot. This mode allows you to take the exact screen shot you need. However, it does get a bit tedious when you are recording long topics, especially if you forget to take a few screen shots. In UPK 3.5, a new version of recording was introduced - Automatic Recording. It was designed to simplify the recording process by automatically capturing screen shots as you perform your transaction. If you haven't experimented with Automatic Recording, I'd recommend you give it a try - it might make your recording life easier. If you are recording with sound, you can also narrate your topic while recording it. To turn on Automatic Recording: 1. In Tools/Options, there are two recorder tabs. The first tab, under content defaults, includes settings that you may want to share between developers, like whether keyboard shortcuts are automatically captured. 2. The second tab is the one that contains the personal preferences, like screen shot capture key and whether to record automatically or manually. On this tab, choose the option for Automatic Recording. 3. Save the settings. Note that this setting will NOT impact content defaults; this is for your user only. When you launch the recorder, you will notice a slightly different message with guidance on how to start and stop automatic recording. Once you start recording, the recorder window is hidden until the end of the recording session to allow you to capture your transaction. In the task tray, there is a series of icons that let you know that you are capturing content. You can pause the recording, as well as set and view your sound levels if you are using sound. A camera appears during each screen capture to help you know when the system is capturing a screen shot, and a context indicator appears to show the recognition. With automatic recording, you can let the system capture the necessary screen shots. It may provide a more natural recording experience, and is probably easier for the untrained developer. On the other hand, you have a bit more control with manual recording on which screen shot appears, but it also means you have to remember to capture the screen shot. :) We'd be interested in hearing which type of recording you do, and any rationale on why you made that choice. Please comment and let us know. --Maria Cozzolino, Manager of UPK Software Requirements and UI Design

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• Who Makes a Good Product Owner

  - by Robert May

  In general, the best product owners are those that care passionately about the customer of the product.  Note that I didn’t say about the product itself.  Actually, people that only care about the product, generally do not make good product owners.  Products only matter in relationship to their customers.  If a product doesn’t provide value to the customer, then the product has no value, no matter what a person might think of the product, and no matter what cool technologies exist inside of the product. A good product owner is also a good negotiator.  They recognize that many different priorities exist inside of a corporation, but that there can be only one list that developers work from.  A good product owner recognizes that its their job to help others around them prioritize (perhaps with a Product Council), but also understand that they alone have the final say about priorities and are willing to make the tough decisions required.  Deciding the priority between two perfectly valid stories is very difficult, especially when the stories are from two different departments! A good product owner is deeply interested in helping the team be successful.  They don’t seek to control the team, but instead seek to understand what the team can do and then work with the team to get the best product possible for the Customer.  A good product owner is never denigrating to team members, ever.  They recognize that such behavior would damage the trust that needs to be present between team members and product owners and will avoid it at all costs. In general, technical people (i.e. former or current developers) make poor product owners.  In their minds, they can’t separate implementation details from user functionality, so their stories end up sounding like implementation details.  For example, “The user enters their username on the password screen” is something that a technical product owner would write.  The proper wording for that story is “A user supplies the system with their credentials.”  Because technical people think different from the rest of the population, they are generally not a good fit. A good product owner is also a good writer.  Writing good stories demands good writing.  The art of persuasion, descriptiveness and just general good grammar are all required.  A good Product Owner must also be well spoken, since most of what will be conveyed will be conveyed with the spoken word, not just written word. A good product owner is a “People Person.”  They like talking to people and are very patient.  They don’t mind having questions repeated or fielding many questions, because they want to make sure that the ideas they’re conveying are properly understood so the customer gets the best product possible.  They are happy to answer any questions a team member may have and invite feedback and criticism of designs and stories, since they want a good product.  They really have little ego that gets in the way of building a great product. All of these qualities can be hard to find, but if you look close enough, you’ll find the right person in your organization.  Product owners can be found anywhere, not just in upper management.  Some of the best product owners are those that are very close to the customer.  In fact, check your customer support staff.  I’d bet that several great product owners are lurking there. Final note about what makes a good product owner.  You’re probably NOT going to find a good product owner in a manager, especially if they consider themselves a “Manager.”  Product owners don’t manage anything but the backlog, so be especially careful if the person you’re selecting for Product Owner is a manager. Up Next, “Messing with the Team.” Technorati Tags: Scrum,Product Owner

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• Where is the value of OEA

  - by [email protected]

  In a room full of architects, if you were to ask for the definition of enterprise architecture, or the importance thereof,  you are likely to get a number of varying view points ranging from,  a complete analysis of the digital assets of an organization,  to, a strategic alignment of business goals/objectives to IT initiatives.  Similiarily in a room full of senior business executives,  if you asked them how they see their IT groups and their effectiveness to align to business strategy,  you would get a myriad of responses,  ranging from, “a huge drain on our bottom line”, “always more expensive than budgeted”, “lack of agility,  by the time IT is ready,  my business strategy has changed”, and on the rare occurrence, “ a leader of innovation,  that is lock step with my business strategy”. However does this necessarily demonstrate the overall value of enterprise architecture.  Having a framework, and process is of critical importance to help produce a number of the artefacts that ultimately align technology goals and initiatives to business strategy,  however,  is that really where the value is?  I believe that first we need to understand the concept of value.  Value typically is a measure of sorts,  when we purchase a product it’s value is equivalent to the maximum amount that someone is willing to pay for the product,  however,  is the same equation valid in terms of the business value of enterprise architecture? Is the library of artefacts generated through a process/framework, inclusive of a strategic roadmap to realize the enterprise architecture where the value is? If we agree that enterprise architecture is the alignment of IT and IT assets to support business strategy, and by achieving our business strategy, we have we have increased the business value of the enterprise then;  it seems that, in order to really identify the true value of an enterprise architecture,  we need to understand how we measure business value .  A number of formal measurement methodologies exist for this purpose, business models, balanced scorecards, etc   After we have an understanding on how to measure the business value of each of the organizational units within an enterprise, then we understand how the enterprise architecture contributes to the success of business strategy,  and EXECUTE on the roadmap to implement, and deliver the IT initiatives that provide MEASUREABLE returns, As we analyse the value chain of each of the individual organizational units within the enterprise we may identify how that unit has performed by quantitatively measuring it proximity to achieving the goals defined by the business for each unit. However, It would appear that true business value (the aggregate of all of the business units in the value chain), is to some degree subjectively measured  as for public companies this lies in shareholder value,  as the true value, or be it, the maximum amount that someone would pay for shares of an organization.

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• AMR's 2010 Supply Chain Top 25 Report: Early Predictions

  - by [email protected]

  On April 6th, AMR's Debra Hoffman and Kevin O'Marah presented their annual 'Top 25 Supply Chain' predictions.  For supply chain professionals, it was a 'must-hear' event especially with the new focus on both operational excellence as well as innovation excellence.  Most people think of R&D as the primary driver for innovation, but in today's 'new-normal' firms need to constantly review, evaluate and update their workflow procedures and business processes to maintian a sharp-blade on the leading edge.  Having the right tools in place to be able to monitor supply chain effectiveness becomes paramount to firms as they compete in the global marketplace. Organizations need  user-friendly and role based dashboards with early alerts to contextualize activities and post the best-options for managers to make better and more informed decisions. 2009 Winners were 1.Apple 2.Dell 3.P&G 4.IBM 5.Cisco 6.Nokia 7. Walmart 8.Samsung 9.PepsiCo 10.Toyota 11.Schulmberger 12. J&J 13.Coke 14. Nike 15.Tesco 16.Disney 17.HP 18.TI 19.LockheedMartin 20.Colgate 21.BestBuy 22.Unilever 23.Publix 24.SonyEricsson 25.Intel    

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• Part 9: EBS Customizations, how to track

  - by volker.eckardt(at)oracle.com

  In the previous blogs we were concentrating on the preparation tasks. We have defined standards, we know about the tools and techniques we will start with. Additionally, we have defined the modification strategy, and how to handle such topics best. Now we are ready to take the requirements! Such requirements coming over in spreadsheets, word files (like GAP documents), or in any other format. As we have to assign some attributes, we start numbering all that and assign a short name to each of these requirements (=CEMLI reference). We may also have already a Functional person assigned, and we might involve someone from the tech team to estimate, and we like to assign a status such as 'planned', 'estimated' etc. All these data are usually kept in spreadsheets, but I would put them into a database (yes, I am from Oracle :). If you don't have any good looking and centralized application already, please give a try with Oracle APEX. It should be up and running in a day and the imported sheets are than manageable concurrently!  For one of my clients I have created this CEMLI-DB; in between enriched with a lot of additional functionality, but initially it was just a simple centralized CEMLI tracking application. Why I am pointing out again the centralized method to manage such data? Well, your data quality will dramatically increase, if you let your project members see (also review and update) "your" data.  APEX allows you to filter, sort, print, and also export. And if you can spend some time to define proper value lists, everyone will gain from. APEX allows you to work in 'agile' mode, means you can improve your application step by step. Let's say you like to reference a document, or even upload the same, you can do that. Or, you need to classify the CEMLIs by release, just add this release field, same for business area or CEMLI type. One CEMLI record may then look like this: Prepare one or two (online) reports, to be ready to present your "workload" to the project management. Use such extracts also when you work offline (to prioritize etc.). But as soon as you are again connected, feed the data back into the central application. Note: I have combined this application with an additional issue tracker.  Here the most important element is the CEMLI reference, which acts as link to any other application (if you are not using APEX also as issue tracker :).  Please spend a minute to define such a reference (see blog Part 8: How to name Customizations).   Summary: Building the bridge from Gap analyse to the development has to be done in a controlled way. Usually the information is provided differently, but it is suggested to collect all requirements centrally. Oracle APEX is a great solution to enter and maintain such information in a structured, but flexible way. APEX helped me a lot to work with distributed development teams during the complete development cycle.

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• VirtualBox 3.2 Release

  - by [email protected]

  The latest version of VirtualBox is out - version 3.2.  It is the first release as Oracle VirtualBox and there are a lot of new features.  Many of these I see directly impacting the Oracle VDI solution in upcoming releases (just my guess, of course), and I am updating my notebook as I write this. Er... OK - Done!There are enough features that they warrant you taking a look at this two-page VirtualBox Community Bulletin.pdf.  No point in me restating them.If you and your organization haven't tried VirtualBox, or you haven't looked at it in a while, you owe it to yourself to give this a run.  This is small, simple, powerful, software that allows you to do way more than most people would ever need in hosting a Virtual machine on you local machine.  I routinely will do a demo on a two-year-old Macbook running OS X locally, plus a Solaris 10 VM running the Sun Ray server, and a Windows XP VM and hang a couple Sun Rays off of it - and the performance is stellar.You can subscribe to the mailing lists and get access to the Beta releases as they come out as well, if you are into 'bleeding edge'.40,000 downloads a day is the current rate (before this new release), but it will jump for sure now.  Might as well join in!  

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• Planning for the Recovery

  - by john.orourke(at)oracle.com

  As we plan for 2011, there are many positive signs in the global economy, but also some lingering issues. Planning no longer is about extrapolating past performance and adjusting for growth. It is now about constantly testing the temperature of the water, formulating scenarios, assessing risk and assigning probabilities.  So how does one plan for recovery and improve forecast accuracy in such a volatile environment?  Here are some suggestions from a recent article I wrote, which was published in the December Financial Planning & Analysis (FP&A) newsletter from the AFP (Association of Financial Professionals): Increase the frequency of forecasting Get more line managers involved in the planning and forecasting process Re-consider what's being measured - i.e. key financial and operational metrics Incorporate risk and probability into forecasts Reduce reliance on spreadsheets - leverage packaged EPM applications To learn more about these best practices, check out the FP&A section of the AFP website and register to receive the FP&A newsletter.  AFP recently launched a new topic area focused on the FP&A function and items of interest to this group of finance professionals.  In addition to the FP&A quarterly newsletter, AFP will be publishing articles, running webinars and will have an FP&A track in their annual conference, which is in Boston next November.  Brian Kalish, AFP's Finance Lead, is hoping this initiative creates a valuable networking and information-sharing resource for FP&A professionals. Here's a link to the FP&A page on the AFP web site:  http://www.afponline.org/pub/res/topics/topics_fpa.html If you register on the site you can access and subscribe to the FP&A newsletter and other resources. Best of luck in your planning for 2011 and beyond!   

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• Healthcare and Distributed Data Don't Mix

  - by [email protected]

  How many times have you heard the story?  Hard disk goes missing, USB thumb drive goes missing, laptop goes missing...Not a week goes by that we don't hear about our data going missing...  Healthcare data is a big one, but we hear about credit card data, pricing info, corporate intellectual property...  When I have spoken at Security and IT conferences part of my message is "Why do you give your users data to lose in the first place?"  I don't suggest they can't have access to it...in fact I work for the company that provides the premiere data security and desktop solutions that DO provide access.  Access isn't the issue.  'Keeping the data' is the issue.We are all human - we all make mistakes... I fault no one for having their car stolen or that they dropped a USB thumb drive. (well, except the thieves - I can certainly find some fault there)  Where I find fault is in policy (or lack thereof sometimes) that allows users to carry around private, and important, data with them.  Mr. Director of IT - It is your fault, not theirs.  Ms. CSO - Look in the mirror.It isn't like one can't find a network to access the data from.  You are on a network right now.  How many Wireless ones (wifi, mifi, cellular...) are there around you, right now?  Allowing employees to remove data from the confines of (wait for it... ) THE DATA CENTER is just plain indefensible when it isn't required.  The argument that the laptop had a password and the hard disk was encrypted is ridiculous.  An encrypted drive tells thieves that before they sell the stolen unit for $75, they should crack the encryption and ascertain what the REAL value of the laptop is... credit card info, Identity info, pricing lists, banking transactions... a veritable treasure trove of info people give away on an 'encrypted disk'.What started this latest rant on lack of data control was an article in Government Health IT that was forwarded to me by Denny Olson, an Oracle Principal Sales Consultant in Minnesota.  The full article is here, but the point was that a couple laptops went missing in a couple different cases, and.. well... no one knows where the data is, and yes - they were loaded with patient info.  What were you thinking?Obviously you can't steal data form a Sun Ray appliance... since it has no data, nor any storage to keep the data on, and Secure Global Desktop allows access from Macs, Linux and Windows client devices...  but in all cases, there is no keeping the data unless you explicitly allow for it in your policy.   Since you can get at the data securely from any network, why would you want to take personal responsibility for it?  Both Sun Rays and Secure Global Desktop are widely used in Healthcare... but clearly not widely enough.We need to do a better job of getting the message out -  Healthcare (or insert your business type here) and distributed data don't mix. Then add Hot Desking and 'follow me printing' and you have something that Clinicians (and CSOs) love.Thanks for putting up my blood pressure, Denny.

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• Knowledge Management Feedback

  - by Robert Schweighardt

  Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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• Very good book for learning ADF

  - by kishore.kondepudi(at)oracle.com

  Am back!!!Its been a long time i have penned in here.Past month i got a bit Androided ;) with my new Captivate and experiments with Android.I promise to give looots of things coming weeks.Before that i have been getting many comments and mails from people interested in learning ADF to suggest a god book.While there aren't many out in the market now,the one by Frank Nimphius is very very good.I have gone through the book and its very apt for learning and getting to know the horizon of ADF.It has almost everything from Model,UI,Skinning,Internationalization,Security,Reusing lots and lots of ADF stuff.I recommend the book for all beginners and learners for ADF.In case you are in India you can order it to your home from flipkart directly.Here is the listingThere are two versions of the same book one is an international edition and another one is indian print from TMH.The cost is 585/- rupees for the indian one.The book is titled Oracle Fusion Developer Guide: Building Rich Internet Applications With Oracle ADF Business Components & ADF FacesEconomical price and an excellent book.Grab yours now and plough ADF ;)

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• New Release IPM 11g

  - by [email protected]

  This year a new release of Oracle Imaging & Process Management has been released: IPM 11g. IPM is basically a Content Server specialized in images processing. IPM works with UCM and ODC, so the files are stored in the UCM repository and the images are checked in via ODC or OFR. One of the most remarkable changes in this release is the use of WebLogic as Application Server, instead of OC4J.

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• SüdLeasing reduziert mit e-Lease auf SOA-Basis Verwaltungskosten um über 1,5 Mio. Euro

  - by franziska.schneider(at)oracle.com

  Mit dem SüdLeasing Projekt e-Lease (electronic leasing process) wurde laut Dr. Buchacker eine maßgeschneiderte, exzellent ausbaufähige „Zukunftsplattform" geschaffen. Die Geschäftsprozesse des Unternehmens wurden gemeinsam mit Oracle und dem langjährigen Oracle Partner PROMATIS auf der neuen Plattform einheitlich abgebildet und verschlankt. Dabei wurden auch bestehende Legacy-Systeme einbezogen. Heute werden auf dieser Oracle basierten service-orientierten Architektur (SOA) die betrieblichen Abläufe automatisiert, optimiert und flexibel weiterentwickelt. Zunächst stand das Finanzdienstleistungsunternehmen vor der Herausforderung unternehmensweit die Durchlaufzeiten, die Kooperation und den Service durch Business Process Streamlining zu verbessern. Neben Einsparungen bei Aktenordnern, Ablagematerialien und bei der Archivierung sollten vor allem die Abteilungen „Markt" und „Marktfolge" mittels einer durchgängigen IT-Unterstützung der Arbeitsabläufe besser ineinander greifen. Parallel dazu beabsichtigte man durch sukzessive Entlastung der Mitarbeiter in den drei Haupt- und Bearbeitungsstandorten sowie in den 19 Vertriebsniederlassungen zusätzliche Kapazitäten zu gewinnen. Bereits kurz nach der Einführung von e-Lease in 2008 hatten sich die Verwaltungskosten in der SüdLeasing Zentrale um rund 1,5 Mio. Euro reduziert. Link zur kompletten Kundenreferenz Oracle und PROMATIS haben mit den im Projekt eingesetzten Oracle Produkten, dem Know-how und Engagement der Berater maßgeblich zum Erfolg von e-Lease beigetragen." - Dr. Ullrich Buchacker, Direktor und Abteilungsleiter IT/Organisation, SüdLeasing GmbH.

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• Supporting HR Transformation with HelpDesk for Human Resources

  - by Robert Story

  Upcoming WebcastTitle: Supporting HR Transformation with HelpDesk for Human ResourcesDate: May 13, 2010 Time: 9:00 am PDT, 10 am MDT, 17:00 GMT Product Family: PeopleSoft HCM & EBS HRMS Summary HR transformation is a strategic initiative at many companies where world-class employee HR service delivery and a reduction of HR operating costs are top priorities. Having a centralized service delivery model and providing employees with tools to better help themselves can be very key to this initiative. This session shares how Oracle's PeopleSoft HelpDesk for Human Resources provides the technology foundation and best practices for this transformation. HelpDesk for Human Resources now integrates with both PeopleSoft HCM and E-Business Suite HRMS. This one-hour session is recommended for technical and functional users who want to understand what is new in PeopleSoft Help Desk for Human Resources 9.1 and how it benefits both PeopleSoft HCM and E-Business Suite HRMS customers. Topics will include: Understand the latest features and functionality Gain insight into future product direction Plan for implementation or upgrade of this module in your current system A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• User Productivity Kit - Powerful Packages (Part 2)

  - by [email protected]

  In my first post on packages I described what a package is and how it can be used. I also started explaining some of the considerations that should be taken into account when determining how to arrange your packages. The first is when the files are interrelated and depend on one another such as an HTML file and it's graphics. A second consideration is how the files are used in your outlines. Let's say you're using a dozen Word doc files. You could place them all in a single package or put each Word doc file in a separate package but what's the right thing to do? There are several factors that will influence your decision. To understand the first, let me explain a function of UPK publishing. Take an outline in UPK that has an attachment (concept, frame link, or hyperlink) that points to a file in a package. When you publish this outline, the publishing engine will determine that there is a link to a file in the package and copy the contents of the package to the publishing destination directory. This is done to ensure that any interrelated files are kept together. For the situation where you have an HTML file with links to number of graphics files, this is a good thing. If, however, the package has a dozen unrelated Word doc files and you link to only one of them, all dozen Word documents will be copied to the publishing destination directory.  Whether or not this is a good thing is dependent on two things. First, are all of the files in the package used in the outline that you're publishing? Take an outline that includes links to all of the Word documents in that dozen document package I described earlier. For this situation, you may choose to keep all the files in a single package for convenience. A second consideration is how your organization leverages reuse in UPK. In this context, I'm referring to the link style of reuse such as when you link to the same topic from multiple UPK outlines and changes to the topic appear in both places. Take an example where you have the earlier mentioned dozen Word document package and an outline with a dozen topics in it. Each topic has an attachment pointing to one of the Word documents in the package (frame link, concept, etc.) If you're only publishing this outline, the single package probably works fine but what if you're reusing one of these topics in another outline? As I explained earlier, linking to one file in the package will result in all files in the package being copied to your published output. In this example, linking to one topic in the first outline will result in all dozen Word documents being copied to the published output. This may result in files in the output that you don't want there for business or size reasons. This is a situation in which you should consider placing each of the Word documents in it's own separate package. With each document in it's own package, that link to a single document will result in only that single package and single Word document being copied to the published output. In my last post I had described that packages are documents in the UPK library. When using the multi-user version of the UPK Developer you can leverage standard library capabilities for managing the files in these packages during the development process - capabilities such as check in / check out, history, etc. When structuring your packages take into consideration how the authors are going to be adding, modifying and deleting files from the packages. A single package is a single document in the UPK library. Like any other document in the library, a single user can check out the package and edit it at a time. If you have a large number of files in a single package and these must be modified by many users, you need to consider whether this will cause problems as multiple users compete to update the same package. If the files don't depend on each other consider placing the files in separate packages to reduce contention. I hope you've enjoyed these two posts on how you can leverage the power of packages in your content. In summary, consider the following when structuring your packages: Is the asset a single, standalone file or a set of files that depend on each other? Will all the files always be used together in a single outline or may only some of the files be needed based on how the content is reused across multiple outlines? Will multiple developers need to update the files in a single package or should you break it into multiple packages to reduce contention when checking out the document? We'd like to hear from you on how you're using packages in your content. Please add your comments below! Thank you and I hope these two posts have given you additional insights into how to use packages in your content and structure them for efficient use. John Zaums Senior Director, Product Development Oracle User Productivity Kit

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• ArvinMeritor Sees Business Improvement: Uses Oracle Demand Management, Supply Chain Planning and Tra

  - by [email protected]

  As manufacturers begin repositioning for the economic recovery, they are reevaluating their supply chain networks, extending lean into their supply chains and making logistics visibility a priority. ArvinMeritor leveraged Oracle's Demantra, ASCP and Transportation Management applications to: Optimize operations execution by building consensus-driven demand, sales and operations plans Slash transportation costs by rationalizing shippers, optimizing routes and improving delivery performance Demantra for demand management, forecasting, sales and operations planning and global trade management Advanced Supply Chain Planning for material and capacity planning across global distribution and manufacturing facilities based on consensus forecasts, sales orders, production status, purchase orders, and inventory policy recommendations Transportation Management for transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments Oracle hosted an 'open-house/showcase" on March 30th, 2010 atArvinMeritor Global Headquarters 2135 West Maple RoadTroy, MI 48084 

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• Oracle WebCenter: Social Networking & Collaboration

  - by kellsey.ruppel(at)oracle.com

  We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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