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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

  - by pinaldave

  TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family.  Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think  about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event!  I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject.  I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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• Working with Reporting Services Filters–Part 1

  - by smisner

  There are two ways that you can filter data in Reporting Services. The first way, which usually provides a faster performance, is to use query parameters to apply a filter using the WHERE clause in a SQL statement. In that case, the structure of the filter depends upon the syntax recognized by the source database. Another way to filter data in Reporting Services is to apply a filter to a dataset, data region, or a group. Using this latter method, you can even apply multiple filters. However, the use of filter operators or the setup of multiple filters is not always obvious, so in this series of posts, I'll provide some more information about the configuration of filters. First, why not use query parameters exclusively for filtering? Here are a few reasons: You might want to apply a filter to part of the report, but not all of the report. Your dataset might retrieve data from a stored procedure, and doesn't allow you to pass a query parameter for filtering purposes. Your report might be set up as a snapshot on the report server and, in that case, cannot be dynamically filtered based on a query parameter. Next, let's look at how to set up a report filter in general. The process is the same whether you are applying the filter to a dataset, data region, or a group. When you go to the Filters page in the Properties dialog box for whichever of these items you selected (dataset, data region, group), you click the Add button to create a new filter. The interface looks like this: The Expression field is usually a field in the dataset, so to make it easier for you to make a selection,the drop-down list displays all of the current dataset fields. But notice the expression button to the right, which means that you can set up any type of expression-not just a dataset field. To the right of the expression button, you'll find a data type drop-down list. It's important to specify the correct data type for the field or expression you're using. Now for the operators. Here's a list of the options that you have: This Operator Performs This Action =, <>, >, >=, <, <=, Like Compares expression to value Top N, Bottom N Compares expression to Top (Bottom) set of N values (N = integer) Top %, Bottom % Compares expression to Top (Bottom) N percent of values (N = integer or float) Between Determines whether expression is between two values, inclusive In Determines whether expression is found in list of values Last, the Value is what you're comparing to the expression using the operator. The construction of a filter using some operators (=, <>, >, etc.) is fairly simple. If my dataset (for AdventureWorks data) has a Category field, and I have a parameter that prompts the user for a single category, I can set up a filter like this: Expression Data Type Operator Value [Category] Text = [@Category] But if I set the parameter to accept multiple values, I need to change the operator from = to In, just as I would have to do if I were using a query parameter. The parameter expression, [@Category], which translates to =Parameters!Category.Value, doesn’t need to change because it represents an array as soon as I change the parameter to allow multiple values. The “In” operator requires an array. With that in mind, let’s consider a variation on Value. Let’s say that I have a parameter that prompts the user for a particular year – and for simplicity’s sake, this parameter only allows a single value, and I have an expression that evaluates the previous year based on the user’s selection. Then I want to use these two values in two separate filters with an OR condition. That is, I want to filter either by the year selected OR by the year that was computed. If I create two filters, one for each year (as shown below), then the report will only display results if BOTH filter conditions are met – which would never be true. Expression Data Type Operator Value [CalendarYear] Integer = [@Year] [CalendarYear] Integer = =Parameters!Year.Value-1 To handle this scenario, we need to create a single filter that uses the “In” operator, and then set up the Value expression as an array. To create an array, we use the Split function after creating a string that concatenates the two values (highlighted in yellow) as shown below. Expression Data Type Operator Value =Cstr(Fields!CalendarYear.Value) Text In =Split( CStr(Parameters!Year.Value) + ”,” + CStr(Parameters!Year.Value-1) , “,”) Note that in this case, I had to apply a string conversion on the year integer so that I could concatenate the parameter selection with the calculated year. Pay attention to the second argument of the Split function—you must use a comma delimiter for the result to work correctly with the In operator. I also had to change the Expression value from [CalendarYear] (or =Fields!CalendarYear.Value) so that the expression would return a string that I could compare with the values in the string array. More fun with filter expressions in future posts!

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• Sea Monkey Sales & Marketing, and what does that have to do with ERP?

  - by user709270

  Tier One Defined By Lyle Ekdahl, Oracle JD Edwards Group Vice President and General Manager  I recently became aware of the latest Sea Monkey Sales & Marketing tactic. Wait now, what is Sea Monkey Sales & Marketing and what does that have to do with ERP? Well if you grew up in USA during the 50’s, 60’s and maybe a bit in the early 70’s there was a unifying media of culture known as the comic book. I was a big Iron Man fan. I always liked the troubled hero aspect of Tony Start and hey he was a technologist. This is going somewhere, just hold on. Of course comic books like most media contained advertisements. Ninety pound weakling transformed by Charles Atlas in just 15 minutes per day. Baby Ruth, Juicy Fruit Gum and all assortments of Hostess goodies were on display. The best ad was for the “Amazing Live Sea-Monkeys – The real live fun-pets you grow yourself!” These ads set the standard for exaggeration and half-truth; “…they love attention…so eager to please, they can even be trained…” The cartoon picture on the ad is of a family of royal looking sea creatures – daddy, mommy, son and little sis – sea monkey? There was a disclaimer at the bottom in fine print, “Caricatures shown not intended to depict Artemia.” Ok what ten years old knows what the heck artemia is? Well you grow up fast once you’ve been separated from your buck twenty five plus postage just to discover that it is brine shrimp. Really dumb brine shrimp that don’t take commands or do tricks. Unfortunately the technology industry is full of sea monkey sales and marketing. Yes believe it or not in some cases there is subterfuge and obfuscation used to secure contracts. Hey I get it; the picture on the box might not be the actual size. Make up what you want about your product, but here is what I don’t like, could you leave out the obvious falsity when it comes to my product, especially the negative stuff. So here is the latest one – “Oracle’s JD Edwards is NOT tier one”. Really? Definition please! Well a whole host of googleable and reputable sources confirm that a tier one vendor is large, well known, and enjoys national and international recognition. Let me see large, so thousands of customers? Oh and part of the world’s largest business software and hardware corporation? Check and check JD Edwards has that and that. Well known, enjoying national and international recognition? Oracle’s JD Edwards EnterpriseOne is available in 21 languages and is directly localized in 33 countries that support some of the world’s largest multinationals and many midsized domestic market companies. Something on the order of half the JD Edwards customer base is outside North America. My passport is on its third insert after 2 years and not from vacations. So if you don’t mind I am going to mark national and international recognition in the got it column. So what else is there? Well let me offer a few criteria. Longevity – The JD Edwards products benefit from 35+ years of intellectual property development; through booms, busts, mergers and acquisitions, we are still here Vision & innovation – JD Edwards is the first full suite ERP to run on the iPad as just one example Proven track record of execution – Since becoming part of Oracle, JD Edwards has released to the market over 20 deliverables including major release, point releases, new apps modules, tool releases, integrations…. Solid, focused functionality with a flexible, interoperable, extensible underlying architecture – JD Edwards offers solid core ERP with specialty modules for verticals all delivered on a well defined independent tools layer that helps enable you to scale your business without an ERP reimplementation A continuation plan – Oracle’s JD Edwards offers our customers a 6 year roadmap as well as interoperability with Oracle’s next generation of applications Oh I almost forgot that the expert sources agree on one additional thing, tier one may be a preferred vendor that offers product and services to you with appealing value. You should check out the TCO studies of JD Edwards. I think you will see what the thousands of customers that rely on these products to run their businesses enjoy – that is the tier one solution with the lowest TCO. Oh and if you get an offer to buy an ERP for no license charge, remember the picture on the box might not be the actual size. 

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• Big Data – Buzz Words: What is Hadoop – Day 6 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned what is NoSQL. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – Hadoop. What is Hadoop? Apache Hadoop is an open-source, free and Java based software framework offers a powerful distributed platform to store and manage Big Data. It is licensed under an Apache V2 license. It runs applications on large clusters of commodity hardware and it processes thousands of terabytes of data on thousands of the nodes. Hadoop is inspired from Google’s MapReduce and Google File System (GFS) papers. The major advantage of Hadoop framework is that it provides reliability and high availability. What are the core components of Hadoop? There are two major components of the Hadoop framework and both fo them does two of the important task for it. Hadoop MapReduce is the method to split a larger data problem into smaller chunk and distribute it to many different commodity servers. Each server have their own set of resources and they have processed them locally. Once the commodity server has processed the data they send it back collectively to main server. This is effectively a process where we process large data effectively and efficiently. (We will understand this in tomorrow’s blog post). Hadoop Distributed File System (HDFS) is a virtual file system. There is a big difference between any other file system and Hadoop. When we move a file on HDFS, it is automatically split into many small pieces. These small chunks of the file are replicated and stored on other servers (usually 3) for the fault tolerance or high availability. (We will understand this in the day after tomorrow’s blog post). Besides above two core components Hadoop project also contains following modules as well. Hadoop Common: Common utilities for the other Hadoop modules Hadoop Yarn: A framework for job scheduling and cluster resource management There are a few other projects (like Pig, Hive) related to above Hadoop as well which we will gradually explore in later blog posts. A Multi-node Hadoop Cluster Architecture Now let us quickly see the architecture of the a multi-node Hadoop cluster. A small Hadoop cluster includes a single master node and multiple worker or slave node. As discussed earlier, the entire cluster contains two layers. One of the layer of MapReduce Layer and another is of HDFC Layer. Each of these layer have its own relevant component. The master node consists of a JobTracker, TaskTracker, NameNode and DataNode. A slave or worker node consists of a DataNode and TaskTracker. It is also possible that slave node or worker node is only data or compute node. The matter of the fact that is the key feature of the Hadoop. In this introductory blog post we will stop here while describing the architecture of Hadoop. In a future blog post of this 31 day series we will explore various components of Hadoop Architecture in Detail. Why Use Hadoop? There are many advantages of using Hadoop. Let me quickly list them over here: Robust and Scalable – We can add new nodes as needed as well modify them. Affordable and Cost Effective – We do not need any special hardware for running Hadoop. We can just use commodity server. Adaptive and Flexible – Hadoop is built keeping in mind that it will handle structured and unstructured data. Highly Available and Fault Tolerant – When a node fails, the Hadoop framework automatically fails over to another node. Why Hadoop is named as Hadoop? In year 2005 Hadoop was created by Doug Cutting and Mike Cafarella while working at Yahoo. Doug Cutting named Hadoop after his son’s toy elephant. Tomorrow In tomorrow’s blog post we will discuss Buzz Word – MapReduce. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Fun With the Chrome JavaScript Console and the Pluralsight Website

  - by Steve Michelotti

  Originally posted on: http://geekswithblogs.net/michelotti/archive/2013/07/24/fun-with-the-chrome-javascript-console-and-the-pluralsight-website.aspxI’m currently working on my third course for Pluralsight. Everyone already knows that Scott Allen is a “dominating force” for Pluralsight but I was curious how many courses other authors have published as well. The Pluralsight Authors page - http://pluralsight.com/training/Authors – shows all 146 authors and you can click on any author’s page to see how many (and which) courses they have authored. The problem is: I don’t want to have to click into 146 pages to get a count for each author. With this in mind, I figured I could write a little JavaScript using the Chrome JavaScript console to do some “detective work.” My first step was to figure out how the HTML was structured on this page so I could do some screen-scraping. Right-click the first author - “Inspect Element”. I can see there is a primary <div> with a class of “main” which contains all the authors. Each author is in an <h3> with an <a> tag containing their name and link to their page:     This web page already has jQuery loaded so I can use $ directly from the console. This allows me to just use jQuery to inspect items on the current page. Notice this is a multi-line command. In order to use multiple lines in the console you have to press SHIFT-ENTER to go to the next line:     Now I can see I’m extracting data just fine. At this point I want to follow each URL. Then I want to screen-scrape this next page to see how many courses each author has done. Let’s take a look at the author detail page:       I can see we have a table (with a css class of “course”) that contains rows for each course authored. This means I can get the number of courses pretty easily like this:     Now I can put this all together. Back on the authors page, I want to follow each URL, extract the returned HTML, and grab the count. In the code below, I simply use the jQuery $.get() method to get the author detail page and the “data” variable that is in the callback contains the HTML. A nice feature of jQuery is that I can simply put this HTML string inside of $() and I can use jQuery selectors directly on it in conjunction with the find() method:     Now I’m getting somewhere. I have every Pluralsight author and how many courses each one has authored. But that’s not quite what I’m after – what I want to see are the authors that have the MOST courses in the library. What I’d like to do is to put all of the data in an array and then sort that array descending by number of courses. I can add an item to the array after each author detail page is returned but the catch here is that I can’t perform the sort operation until ALL of the author detail pages have executed. The jQuery $.get() method is naturally an async method so I essentially have 146 async calls and I don’t want to perform my sort action until ALL have completed (side note: don’t run this script too many times or the Pluralsight servers might think your an evil hacker attempting a DoS attack and deny you). My C# brain wants to use a WaitHandle WaitAll() method here but this is JavaScript. I was able to do this by using the jQuery Deferred() object. I create a new deferred object for each request and push it onto a deferred array. After each request is complete, I signal completion by calling the resolve() method. Finally, I use a $.when.apply() method to execute my descending sort operation once all requests are complete. Here is my complete console command: 1: var authorList = [], 2: defList = []; 3: $(".main h3 a").each(function() { 4: var def = $.Deferred(); 5: defList.push(def); 6: var authorName = $(this).text(); 7: var authorUrl = $(this).attr('href'); 8: $.get(authorUrl, function(data) { 9: var courseCount = $(data).find("table.course tbody tr").length; 10: authorList.push({ name: authorName, numberOfCourses: courseCount }); 11: def.resolve(); 12: }); 13: }); 14: $.when.apply($, defList).then(function() { 15: console.log("*Everything* is complete"); 16: var sortedList = authorList.sort(function(obj1, obj2) { 17: return obj2.numberOfCourses - obj1.numberOfCourses; 18: }); 19: for (var i = 0; i < sortedList.length; i++) { 20: console.log(authorList[i]); 21: } 22: });   And here are the results:     WOW! John Sonmez has 44 courses!! And Matt Milner has 29! I guess Scott Allen isn’t the only “dominating force”. I would have assumed Scott Allen was #1 but he comes in as #3 in total course count (of course Scott has 11 courses in the Top 50, and 14 in the Top 100 which is incredible!). Given that I’m in the middle of producing only my third course, I better get to work!

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• Top 5 Developer Enabling Nuggets in MySQL 5.6

  - by Rob Young

  MySQL 5.6 is truly a better MySQL and reflects Oracle's commitment to the evolution of the most popular and widelyused open source database on the planet.  The feature-complete 5.6 release candidate was announced at MySQL Connect in late September and the production-ready, generally available ("GA") product should be available in early 2013.  While the message around 5.6 has been focused mainly on mass appeal, advanced topics like performance/scale, high availability, and self-healing replication clusters, MySQL 5.6 also provides many developer-friendly nuggets that are designed to enable those who are building the next generation of web-based and embedded applications and services. Boiling down the 5.6 feature set into a smaller set, of simple, easy to use goodies designed with developer agility in mind, these things deserve a quick look:Subquery Optimizations Using semi-JOINs and late materialization, the MySQL 5.6 Optimizer delivers greatly improved subquery performance. Specifically, the optimizer is now more efficient in handling subqueries in the FROM clause; materialization of subqueries in the FROM clause is now postponed until their contents are needed during execution. Additionally, the optimizer may add an index to derived tables during execution to speed up row retrieval. Internal tests run using the DBT-3 benchmark Query #13, shown below, demonstrate an order of magnitude improvement in execution times (from days to seconds) over previous versions. select c_name, c_custkey, o_orderkey, o_orderdate, o_totalprice, sum(l_quantity)from customer, orders, lineitemwhere o_orderkey in (                select l_orderkey                from lineitem                group by l_orderkey                having sum(l_quantity) > 313  )  and c_custkey = o_custkey  and o_orderkey = l_orderkeygroup by c_name, c_custkey, o_orderkey, o_orderdate, o_totalpriceorder by o_totalprice desc, o_orderdateLIMIT 100;What does this mean for developers?  For starters, simplified subqueries can now be coded instead of complex joins for cross table lookups: SELECT title FROM film WHERE film_id IN (SELECT film_id FROM film_actor GROUP BY film_id HAVING count(*) > 12); And even more importantly subqueries embedded in packaged applications no longer need to be re-written into joins.  This is good news for both ISVs and their customers who have access to the underlying queries and who have spent development cycles writing, testing and maintaining their own versions of re-written queries across updated versions of a packaged app.The details are in the MySQL 5.6 docs. Online DDL OperationsToday's web-based applications are designed to rapidly evolve and adapt to meet business and revenue-generationrequirements. As a result, development SLAs are now most often measured in minutes vs days or weeks. For example, when an application must quickly support new product lines or new products within existing product lines, the backend database schema must adapt in kind, and most commonly while the application remains available for normal business operations.  MySQL 5.6 supports this level of online schema flexibility and agility by providing the following new ALTER TABLE online DDL syntax additions:  CREATE INDEX DROP INDEX Change AUTO_INCREMENT value for a column ADD/DROP FOREIGN KEY Rename COLUMN Change ROW FORMAT, KEY_BLOCK_SIZE for a table Change COLUMN NULL, NOT_NULL Add, drop, reorder COLUMN Again, the details are in the MySQL 5.6 docs. Key-value access to InnoDB via Memcached APIMany of the next generation of web, cloud, social and mobile applications require fast operations against simple Key/Value pairs. At the same time, they must retain the ability to run complex queries against the same data, as well as ensure the data is protected with ACID guarantees. With the new NoSQL API for InnoDB, developers have allthe benefits of a transactional RDBMS, coupled with the performance capabilities of Key/Value store.MySQL 5.6 provides simple, key-value interaction with InnoDB data via the familiar Memcached API.  Implemented via a new Memcached daemon plug-in to mysqld, the new Memcached protocol is mapped directly to the native InnoDB API and enables developers to use existing Memcached clients to bypass the expense of query parsing and go directly to InnoDB data for lookups and transactional compliant updates.  The API makes it possible to re-use standard Memcached libraries and clients, while extending Memcached functionality by integrating a persistent, crash-safe, transactional database back-end.  The implementation is shown here:So does this option provide a performance benefit over SQL?  Internal performance benchmarks using a customized Java application and test harness show some very promising results with a 9X improvement in overall throughput for SET/INSERT operations:You can follow the InnoDB team blog for the methodology, implementation and internal test cases that generated these results here. How to get started with Memcached API to InnoDB is here. New Instrumentation in Performance SchemaThe MySQL Performance Schema was introduced in MySQL 5.5 and is designed to provide point in time metrics for key performance indicators.  MySQL 5.6 improves the Performance Schema in answer to the most common DBA and Developer problems.  New instrumentations include: Statements/Stages What are my most resource intensive queries? Where do they spend time? Table/Index I/O, Table Locks Which application tables/indexes cause the most load or contention? Users/Hosts/Accounts Which application users, hosts, accounts are consuming the most resources? Network I/O What is the network load like? How long do sessions idle? Summaries Aggregated statistics grouped by statement, thread, user, host, account or object. The MySQL 5.6 Performance Schema is now enabled by default in the my.cnf file with optimized and auto-tune settings that minimize overhead (< 5%, but mileage will vary), so using the Performance Schema ona production server to monitor the most common application use cases is less of an issue.  In addition, new atomic levels of instrumentation enable the capture of granular levels of resource consumption by users, hosts, accounts, applications, etc. for billing and chargeback purposes in cloud computing environments.The MySQL docs are an excellent resource for all that is available and that can be done with the 5.6 Performance Schema. Better Condition Handling - GET DIAGNOSTICSMySQL 5.6 enables developers to easily check for error conditions and code for exceptions by introducing the new MySQL Diagnostics Area and corresponding GET DIAGNOSTICS interface command. The Diagnostic Area can be populated via multiple options and provides 2 kinds of information:Statement - which provides affected row count and number of conditions that occurredCondition - which provides error codes and messages for all conditions that were returned by a previous operation The addressable items for each are: The new GET DIAGNOSTICS command provides a standard interface into the Diagnostics Area and can be used via the CLI or from within application code to easily retrieve and handle the results of the most recent statement execution.  An example of how it is used might be:mysql> DROP TABLE test.no_such_table; ERROR 1051 (42S02): Unknown table 'test.no_such_table' mysql> GET DIAGNOSTICS CONDITION 1 -> @p1 = RETURNED_SQLSTATE, @p2 = MESSAGE_TEXT; mysql> SELECT @p1, @p2; +-------+------------------------------------+| @p1   | @p2                                | +-------+------------------------------------+| 42S02 | Unknown table 'test.no_such_table' | +-------+------------------------------------+ Options for leveraging the MySQL Diagnotics Area and GET DIAGNOSTICS are detailed in the MySQL Docs.While the above is a summary of some of the key developer enabling 5.6 features, it is by no means exhaustive. You can dig deeper into what MySQL 5.6 has to offer by reading this developer zone article or checking out "What's New in MySQL 5.6" in the MySQL docs.BONUS ALERT!  If you are developing on Windows or are considering MySQL as an alternative to SQL Server for your next project, application or shipping product, you should check out the MySQL Installer for Windows.  The installer includes the MySQL 5.6 RC database, all drivers, Visual Studio and Excel plugins, tray monitor and development tools all a single download and GUI installer.   So what are your next steps? Register for Dec. 13 "MySQL 5.6: Building the Next Generation of Web-Based Applications and Services" live web event.  Hurry!  Seats are limited. Download the MySQL 5.6 Release Candidate (look under the Development Releases tab) Provide Feedback <link to http://bugs.mysql.com/> Join the Developer discussion on the MySQL Forums Explore all MySQL Products and Developer Tools As always, thanks for your continued support of MySQL!

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• Record Screen Activity with CamStudio

  - by Asian Angel

  Sometimes a visual demonstration works much better than a list of instructions. If you need to make a demo video for family and/or friends then you might want to have a look at CamStudio. Using CamStudio To get properly set up you will need to install two different files (the main program followed by the codec). Once that is done you are ready to get started. When you start the program you will see a surprisingly small window. Notice the highlighted Record to text…it serves as a visual indicator for the video type selected for recording. Before you start creating a video it would be a good idea to look through some of the settings. The first one to look at is the region or area that you want to record. Next you will want to look through the video options since these will affect the quality and final size of your video files. The default setting for quality is 70…adjust that to the level that best suits your needs. Note: For our example we maxed out the various video settings for best quality. On our system Microsoft Video 1 was listed as the default compressor but as you can see there were other options available. You can configure the settings for the compressor you want to use if desired. Keep in mind that each compressor will have unique settings of their own, so if you change it, be certain to go back and check. We decided to use the CamStudio Lossless Codec for our example (it gave the best results while trying the software). Going back to the main window you can toggle back and forth between .avi and .swf output using the last button. Once you are satisfied with the settings click on the red record button to start. If you need to pause while recording or stop recording click on the system tray icon and select the appropriate command. When you are finished recording, you will be presented with the save file window. Browse for the desired save location and name your new file. Once you have saved the file the movie player window will automatically open so that you view your new video. Our sample video shown here is at 50% of original size so may look slightly “gritty”. The detail was much better at 100%. If you decide to record and save as .swf the process will be identical to recording in .avi format until the movie player window opens. At that time the conversion process from .avi to .swf will begin. When complete you will have a new flash video and html file that goes with it. Depending on which browser you have set as default, you may run into a small problem when the preview for your new .swf file tries to open. There is a small bug in the generated html file. You can use this work-around or… Just open the .swf file directly in your favorite browser. Conclusion CamStudio may not produce the highest quality videos, but it’s free and does a very nice job nonetheless. If you are working on a tight budget or only need to make an occasional video then CamStudio is a very sensible choice. Links Download CamStudio Stable Version & CamStudio Codec *Download links are approximately half-way down the page. Download CamStudio Stable Version & CamStudio Codec at SourceForge *Beta version also available here. Similar Articles Productive Geek Tips Get the Classic Style Network Activity Indicator Back in Windows 7How To Copy a DVD with VLC 1.0ALLCapture 3.0 [Review]Listen and Record Over 12,000 Online Radio Stations with RadioSureGeek Reviews: Play And Record Internet Radio With Screamer Radio TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 TimeToMeet is a Simple Online Meeting Planning Tool Easily Create More Bookmark Toolbars in Firefox Filevo is a Cool File Hosting & Sharing Site Get a free copy of WinUtilities Pro 2010 World Cup Schedule Boot Snooze – Reboot and then Standby or Hibernate

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• NDepend 4 – First Steps

  - by Ricardo Peres

  Introduction Thanks to Patrick Smacchia I had the chance to test NDepend 4. I can only say: awesome! This will be the first of a series of posts on NDepend, where I will talk about my discoveries. Keep in mind that I am just starting to use it, so more experienced users may find these too basic, I just hope I don’t say anything foolish! I must say that I am in no way affiliated with NDepend and I never actually met Patrick. Installation No installation program – a curious decision, I’m not against it -, just unzip the files to a folder and run the executable. It will optionally register itself with Visual Studio 2008, 2010 and 11 as well as RedGate’s Reflector; also, it automatically looks for updates. NDepend can either be used as a stand-alone program (with or without a GUI) or from within Visual Studio or Reflector. Getting Started One thing that really pleases me is the Getting Started section of the stand-alone, with links to pages on NDepend’s web site, featuring detailed explanations, which usually include screenshots and small videos (<5 minutes). There’s also an How do I with hierarchical navigation that guides us to through the major features so that we can easily find what we want. Usage There are two basic ways to use NDepend: Analyze .NET solutions, projects or assemblies; Compare two versions of the same assembly. I have so far not used NDepend to compare assemblies, so I will first talk about the first option. After selecting a solution and some of its projects, it generates a single HTML page with an highly detailed report of the analysis it produced. This includes some metrics such as number of lines of code, IL instructions, comments, types, methods and properties, the calculation of the cyclomatic complexity, coupling and lots of others indicators, typically grouped by type, namespace and assembly. The HTML also includes some nice diagrams depicting assembly dependencies, type and method relative proportions (according to the number of IL instructions, I guess) and assembly analysis relating to abstractness and stability. Useful, I would say. Then there’s the rules; NDepend tests the target assemblies against a set of more than 120 rules, grouped in categories Code Quality, Object Oriented Design, Design, Architecture and Layering, Dead Code, Visibility, Naming Conventions, Source Files Organization and .NET Framework Usage. The full list can be configured on the application, and an explanation of each rule can be found on the web site. Rules can be validated, violated and violated in a critical manner, and the HTML will contain the violated rules, their queries – more on this later - and results. The HTML uses some nice JavaScript effects, which allow paging and sorting of tables, so its nice to use. Similar to the rules, there are some queries that display results for a number (about 200) questions grouped as Object Oriented Design, API Breaking Changes (for assembly version comparison), Code Diff Summary (also for version comparison) and Dead Code. The difference between queries and rules is that queries are not classified as passes, violated or critically violated, just present results. The queries and rules are expressed through CQLinq, which is a very powerful LINQ derivative specific to code analysis. All of the included rules and queries can be enabled or disabled and new ones can be added, with intellisense to help. Besides the HTML report file, the NDepend application can be used to explore all analysis results, compare different versions of analysis reports and to run custom queries. Comparison to Other Analysis Tools Unlike StyleCop, NDepend only works with assemblies, not source code, so you can’t expect it to be able to enforce brackets placement, for example. It is more similar to FxCop, but you don’t have the option to analyze at the IL level, that is, other that the number of IL instructions and the complexity. What’s Next In the next days I’ll continue my exploration with a real-life test case. References The NDepend web site is http://www.ndepend.com/. Patrick keeps an updated blog on http://codebetter.com/patricksmacchia/ and he regularly monitors StackOverflow for questions tagged NDepend, which you can find on http://stackoverflow.com/questions/tagged/ndepend. The default list of CQLinq rules, queries and statistics can be found at http://www.ndepend.com/DefaultRules/webframe.html. The syntax itself is described at http://www.ndepend.com/Doc_CQLinq_Syntax.aspx and its features at http://www.ndepend.com/Doc_CQLinq_Features.aspx.

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• SQLCMD Mode: give it one more chance

  - by Maria Zakourdaev

    - Click on me. Choose me. - asked one forgotten feature when some bored DBA was purposelessly wondering through the Management Studio menu at the end of her long and busy working day. - Why would I use you? I have heard of no one who does. What are you for? - perplexedly wondered aged and wise DBA. At least that DBA thought she was aged and wise though each day tried to prove to her that she wasn't. - I know you. You are quite lazy. Why would you do additional clicks to move from window to window? From Tool to tool ? This is irritating, isn't it? I can run windows system commands, sql statements and much more from the same script, from the same query window! - I have all my tools that I‘m used to, I have Management Studio, Cmd, Powershell. They can do anything for me. I don’t need additional tools. - I promise you, you will like me. – the thing continued to whine . - All right, show me. – she gave up. It’s always this way, she thought sadly, - easier to agree than to explain why you don’t want. - Enable me and then think about anything that you always couldn’t do through the management studio and had to use other tools. - Ok. Google for me the list of greatest features of SQL SERVER 2012. - Well... I’m not sure... Think about something else. - Ok, here is something easy for you. I want to check if file folder exists or if file is there. Though, I can easily do this using xp_cmdshell … - This is easy for me. – rejoiced the feature. By the way, having the items of the menu talking to you usually means you should stop working and go home. Or drink coffee. Or both. Well, aged and wise dba wasn’t thinking about the weirdness of the situation at that moment. - After enabling me, – said unfairly forgotten feature (it was thinking of itself in such manner) – after enabling me you can use all command line commands in the same management studio query window by adding two exclamation marks !! at the beginning of the script line to denote that you want to use cmd command: -Just keep in mind that when using this feature, you are actually running the commands ON YOUR computer and not on SQL server that query window is connected to. This is main difference from using xp_cmdshell which is executing commands on sql server itself. Bottomline, use UNC path instead of local path. - Look, there are much more than that. - The SQLCMD feature was getting exited.- You can get IP of your servers, create, rename and drop folders. You can see the contents of any file anywhere and even start different tools from the same query window: Not so aged and wise DBA was getting interested: - I also want to run different scripts on different servers without changing connection of the query window. - Sure, sure! Another great feature that CMDmode is providing us with and giving more power to querying. Use “:” to use additional features, like :connect that allows you to change connection: - Now imagine, you have one script where you have all your changes, like creating staging table on the DWH staging server, adding fact table to DWH itself and updating stored procedures in the server where reporting database is located. - Now, give me more challenges! - Script out a list of stored procedures into the text files. - You can do it easily by using command :out which will write the query results into the specified text file. The output can be the code of the stored procedure or any data. Actually this is the same as changing the query output into the file instead of the grid. - Now, take all of the scripts and run all of them, one by one, on the different server.  - Easily - Come on... I’m sure that you can not... -Why not? Naturally, I can do it using :r commant which is opening a script and executing it. Look, I can also use :setvar command to define an environment variable in SQLCMD mode. Just note that you have to leave the empty string between :r commands, otherwise it’s not working although I have no idea why. - Wow.- She was really impressed. - Ok, I’ll go to try all those… -Wait, wait! I know how to google the SQL SERVER features for you! This example will open chrome explorer with search results for the “SQL server 2012 top features” ( change the path to suit your PC): “Well, this can be probably useful stuff, maybe this feature is really unfairly forgotten”, thought the DBA while going through the dark empty parking lot to her lonely car. “As someone really wise once said: “It is what we think we know that keeps us from learning. Learn, unlearn and relearn”.

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• ASP.NET Web Forms Extensibility: Handler Factories

  - by Ricardo Peres

  An handler factory is the class that implements IHttpHandlerFactory and is responsible for instantiating an handler (IHttpHandler) that will process the current request. This is true for all kinds of web requests, whether they are for ASPX pages, ASMX/SVC web services, ASHX/AXD handlers, or any other kind of file. Also used for restricting access for certain file types, such as Config, Csproj, etc. Handler factories are registered on the global Web.config file, normally located at %WINDIR%\Microsoft.NET\Framework<x64>\vXXXX\Config for a given path and request type (GET, POST, HEAD, etc). This goes on section <httpHandlers>. You would create a custom handler factory for a number of reasons, let me list just two: A centralized place for using dependency injection; Also a centralized place for invoking custom methods or performing some kind of validation on all pages. Let’s see an example using Unity for injecting dependencies into a page, suppose we have this on Global.asax.cs: 1: public class Global : HttpApplication 2: { 3: internal static readonly IUnityContainer Unity = new UnityContainer(); 4: 5: void Application_Start(Object sender, EventArgs e) 6: { 7: Unity.RegisterType<IFunctionality, ConcreteFunctionality>(); 8: } 9: } We instantiate Unity and register a concrete implementation for an interface, this could/should probably go in the Web.config file. Forget about its actual definition, it’s not important. Then, we create a custom handler factory: 1: public class UnityPageHandlerFactory : PageHandlerFactory 2: { 3: public override IHttpHandler GetHandler(HttpContext context, String requestType, String virtualPath, String path) 4: { 5: IHttpHandler handler = base.GetHandler(context, requestType, virtualPath, path); 6: 7: //one scenario: inject dependencies 8: Global.Unity.BuildUp(handler.GetType(), handler, String.Empty); 9:  10: return (handler); 11: } 12: } It inherits from PageHandlerFactory, which is .NET’s included factory for building regular ASPX pages. We override the GetHandler method and issue a call to the BuildUp method, which will inject required dependencies, if any exist. An example page with dependencies might be: 1: public class SomePage : Page 2: { 3: [Dependency] 4: public IFunctionality Functionality 5: { 6: get; 7: set; 8: } 9: } Notice the DependencyAttribute, it is used by Unity to identify properties that require dependency injection. When BuildUp is called, the Functionality property (or any other properties with the DependencyAttribute attribute) will receive the concrete implementation associated with it’s type, as registered on Unity. Another example, checking a page for authorization. Let’s define an interface first: 1: public interface IRestricted 2: { 3: Boolean Check(HttpContext ctx); 4: } An a page implementing that interface: 1: public class RestrictedPage : Page, IRestricted 2: { 3: public Boolean Check(HttpContext ctx) 4: { 5: //check the context and return a value 6: return ...; 7: } 8: } For this, we would use an handler factory such as this: 1: public class RestrictedPageHandlerFactory : PageHandlerFactory 2: { 3: private static readonly IHttpHandler forbidden = new UnauthorizedHandler(); 4:  5: public override IHttpHandler GetHandler(HttpContext context, String requestType, String virtualPath, String path) 6: { 7: IHttpHandler handler = base.GetHandler(context, requestType, virtualPath, path); 8: 9: if (handler is IRestricted) 10: { 11: if ((handler as IRestricted).Check(context) == false) 12: { 13: return (forbidden); 14: } 15: } 16:  17: return (handler); 18: } 19: } 20:  21: public class UnauthorizedHandler : IHttpHandler 22: { 23: #region IHttpHandler Members 24:  25: public Boolean IsReusable 26: { 27: get { return (true); } 28: } 29:  30: public void ProcessRequest(HttpContext context) 31: { 32: context.Response.StatusCode = (Int32) HttpStatusCode.Unauthorized; 33: context.Response.ContentType = "text/plain"; 34: context.Response.Write(context.Response.Status); 35: context.Response.Flush(); 36: context.Response.Close(); 37: context.ApplicationInstance.CompleteRequest(); 38: } 39:  40: #endregion 41: } The UnauthorizedHandler is an example of an IHttpHandler that merely returns an error code to the client, but does not cause redirection to the login page, it is included merely as an example. One thing we must keep in mind is, there can be only one handler factory registered for a given path/request type (verb) tuple. A typical registration would be: 1: <httpHandlers> 2: <remove path="*.aspx" verb="*"/> 3: <add path="*.aspx" verb="*" type="MyNamespace.MyHandlerFactory, MyAssembly"/> 4: </httpHandlers> First we remove the previous registration for ASPX files, and then we register our own. And that’s it. A very useful mechanism which I use lots of times.

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• What Counts For a DBA: Simplicity

  - by Louis Davidson

  Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

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• NSMutableString leaks on append or replaceOccurrencesOfString

  - by John

  Hello Folks, I know similar questions have been asked time and time again but I ask that you please bear with me as I cannot seem to find an answer that helps. My application has leaks that are driving me out of my mind. Actually, they are not reported as leaks using Leaks, but my net bytes in ObjectAlloc goes up and up and up and never stops, eventually leading to a crash if it goes on long enough (not very long). The problem occurs with NSMutableStrings. I think there is either something fundamental I don't understand about them, or I am facing another problem that I am having difficulty tracking down but keeps hiding behind the NSMutableStrings. Specifically, I am noticing that whenever I append to or perform a replace on a NSMutableString, ObjectAlloc reports what appear to be mismatches in malloc/frees behind the scene when resizing the NSMutableString. I'm sorry to say this is the second time I'm facing this problem - the first time I messed around for hours and hours and finally the problem went away (magic!) but I don't really know why. When I look at the code below (and believe me, I've stared at it for hours) I cannot see the problem. I look at the code and think to myself that I should be fine because I'm releasing the only object for which I am responsible (aString) and that NSMutableString should be taking care of cleaning up after any resizing it does. In the second example, just so you know in case it helps, the string being passed in comes from an ASIHTTPRequest object (it's the responseString) and I don't do anything at all with it. It's being called simply like so ([self DoStuff2:[request responseString]]) and I don't free the request myself either (I'm using a ASINetworkQueue and I assume that the requests are destroyed for me (I tried and caused errors because the request was already being release somewhere else). Also, I know it shouldn't do anything, but I even tried wrapping the code in autorelease pools, which of course did nothing. I should mention that this code is being run inside of an NSOperation. I thought that perhaps I am experiencing problems because NSOperations should create an autorelease pool for themselves, but I've tried that to no avail. Not related to NSMutableString, but I find I also have similar problems using the NSString componentsSeparatedByString method. Sometimes the memory used by the array that gets the separated components is never released. Hmmm...strings in general seem to be somewhat problematic for me it seems. I would appreciate ANY help anyone can provide. If you require more info, I'll be glad to add it. I do promise you that I've struggled with this (and other problems) for weeks and every problem I encounter I research hard and long until I find a solution - this is not an idle request, but a true cry for help! I've written so much code and now I'm trying to seal some small leaks etc and I notice this problem. Honestly, I cannot believe how memory management in Objective C can stump me so at times...I've read Apple's memory mgmt docs many times and I thought I thoroughly understood it and I try to be diligent about releasing objects I own, but sometimes I find myself wondering if I truly understand...I would like to put this to bed once and make sure I understand all this fully - to have this sort of question/problem after writing thousands of lines of code is more than a little scary/embarrassing/annoying. So again, if anybody has any insight, I'd be grateful. Thanks for your time and efforts. -(void)DoStuff { NSString *aString [ [[NSString alloc] initWithFormat:@"text %@ more text", self.strVariable]; [self.someMutableStringVar replaceOccurrencesOfString:@"replace" withString:aString options:NSCaseInsensitiveSearch range:NSMakeRange(0, [self.someMutableStringVar length])]; [aString release]; } -(void)DoStuff2:(NSString *)aString { [self.someMutableStringVar appendString:aString]; }

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• CodePlex Daily Summary for Thursday, August 14, 2014

  CodePlex Daily Summary for Thursday, August 14, 2014Popular ReleasesWordMat: WordMat for Mac: WordMat for Mac has a few limitations compared to the Windows version - Graph is not supported (Gnuplot, GeoGebra and Excel works) - Units are not supported yet (Coming up) The Mac version is yet as tested as the windows version.Awake: Awake v1.4.0 (Stand-Alone-Exe): Awake is a tool, that resides in system tray and prevents the computer from entering the idle state, thus successfully preventing it from entering sleep/hibernation/the lock screen. It does not change any system settings, therefore it does not require administrative privileges. This tool is designed for those who cannot change the timings in their power settings, because of some corporate policy.Node.js Tools for Visual Studio: Latest dev build: An intermediate release with the latest changes and bug fixes.HP OneView PowerShell Library: HP OneView PowerShell Library 1.10.1193: Branch to HP OneView 1.10 Release. NOTE: This library version does not support older appliance versions. Fixed New-HPOVProfile to check for Firmware and BIOS management for supported platforms. Would erroneously error when neither -firmware or -bios were passed. Fixed Remove-HPOV* cmdlets which did not handle -force switch parameter correctly Fixed New-HPOVUplinkSet and New-HPOVNetwork Fixed Download-File where HTTP stream compression was not handled, resulting in incorrectly writt...Linq 4 Javascript: Version 2.3: Minor Changes Made In Queryable - don't check for collection length with >=. Use === (In The Next Method) TypeScript Change Only - Remove collection source and other inherit properties from all the chainables. Also in typescript add private - public to all properties. This should cleanup the typescript namespace a bit TypeScript Change Only - Change return type of ToDictionary to TKey, T instead of T, TKey Changed the unit test to Typescript so I can test how the caller experience is in...NeoLua (Lua for .net dynamic language runtime): NeoLua-0.8.17: Fix: table.insert Fix: table auto convert Fix: Runtime-functions were defined as private it should be internal. Fix: min,max MichaelSenko release.Azure Maching Learning Excel Add-In: Beta: Download the zip file and extract into your local directory. Then watch the video tutorials for installation steps.MFCMAPI: August 2014 Release: Build: 15.0.0.1042 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010/2013 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgeOooPlayer: 1.1: Added: Support for speex, TAK and OptimFrog files Added: An option to not to load cover art Added: Smaller package size Fixed: Unable to drag&drop audio files to playlist Updated: FLAC, WacPack and Opus playback libraries Updated: ID3v1 and ID3v2 tag librariesEWSEditor: EwsEditor 1.10 Release: • Export and import of items as a full fidelity steam works - without proxy classes! - I used raw EWS POSTs. • Turned off word wrap for EWS request field in EWS POST windows. • Several windows with scrolling texts boxes were limiting content to 32k - I removed this restriction. • Split server timezone info off to separate menu item from the timezone info windows so that the timezone info window could be used without logging into a mailbox. • Lots of updates to the TimeZone window. • UserAgen...Python Tools for Visual Studio: 2.1 RC: Release notes for PTVS 2.1 RC We’re pleased to announce the release candidate for Python Tools for Visual Studio 2.1. Python Tools for Visual Studio (PTVS) is an open-source plug-in for Visual Studio which supports programming with the Python language. PTVS supports a broad range of features including CPython/IronPython, editing, IntelliSense, interactive debugging, profiling, Microsoft Azure, IPython, and cross-platform debugging support. PTVS 2.1 RC is available for: Visual Studio Expre...Sense/Net ECM - Enterprise CMS: SenseNet 6.3.1 Community Edition: Sense/Net 6.3.1 Community EditionSense/Net 6.3.1 is an important step toward a more modular infrastructure, robustness and maintainability. With this release we finally introduce a packaging and a task management framework, and the Image Editor that will surely make the job of content editors more fun. Please review the changes and new features since Sense/Net 6.3 and give a feedback on our forum! Main new featuresSnAdmin (packaging framework) Task Management Image Editor OData REST A...Aspose for Apache POI: Missing Features of Apache POI SS - v 1.2: Release contain the Missing Features in Apache POI SS SDK in comparison with Aspose.Cells What's New ? Following Examples: Create Pivot Charts Detect Merged Cells Sort Data Printing Workbooks Feedback and Suggestions Many more examples are available at Aspose Docs. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.MFCBDAINF: MFCBDAINF: Added recognition of TBS, Hauppauge, DVBWorld and FireDTV proprietary GUID'sFluffy: Fluffy 0.3.35.4: Change log: Text editorSKGL - Serial Key Generating Library: SKGL Extension Methods 4 (1.0.5.1): This library contains methods for: Time change check (make sure the time has not been changed on the client computer) Key Validation (this will use http://serialkeymanager.com/ to validate keys against the database) Key Activation (this will, depending on the settings, activate a key with a specific machine code) Key Activation Trial (allows you to update a key if it is a trial key) Get Machine Code (calculates a machine code given any hash function) Get Eight Byte Hash (returns an...Touchmote: Touchmote 1.0 beta 13: Changes Less GPU usage Works together with other Xbox 360 controls Bug fixesModern UI for WPF: Modern UI 1.0.6: The ModernUI assembly including a demo app demonstrating the various features of Modern UI for WPF. BREAKING CHANGE LinkGroup.GroupName renamed to GroupKey NEW FEATURES Improved rendering on high DPI screens, including support for per-monitor DPI awareness available in Windows 8.1 (see also Per-monitor DPI awareness) New ModernProgressRing control with 8 builtin styles New LinkCommands.NavigateLink routed command New Visual Studio project templates 'Modern UI WPF App' and 'Modern UI W...ClosedXML - The easy way to OpenXML: ClosedXML 0.74.0: Multiple thread safe improvements including AdjustToContents XLHelper XLColor_Static IntergerExtensions.ToStringLookup Exception now thrown when saving a workbook with no sheets, instead of creating a corrupt workbook Fix for hyperlinks with non-ASCII Characters Added basic workbook protection Fix for error thrown, when a spreadsheet contained comments and images Fix to Trim function Fix Invalid operation Exception thrown when the formula functions MAX, MIN, and AVG referenc...SEToolbox: SEToolbox 01.042.019 Release 1: Added RadioAntenna broadcast name to ship name detail. Added two additional columns for Asteroid material generation for Asteroid Fields. Added Mass and Block number columns to main display. Added Ellipsis to some columns on main display to reduce name confusion. Added correct SE version number in file when saving. Re-added in reattaching Motor when drag/dropping or importing ships (KeenSH have added RotorEntityId back in after removing it months ago). Added option to export and r...New ProjectsAndroid PCM Audio Recording: Android PCM Audio Recording The source code records the PCM audio in android device.Azure Maching Learning Excel Add-In: The Azure ML Excel Add-In enables you to interact with Microsoft Azure Machine Learning WebServices through excel by adding the scoring endpoint as a function.bitboxx bbcontact: The bitboxx bbcontact module is a DNN module for providing a simple configurable contact form with easy setup and email notificationJD eSurvey Java Open Source Online Survey Application: JD eSurvey is an open source enterprise survey web application written in Java and based on the Spring Framework and Hibernate ORM developed by JD Software.Kobayashi Royale: A tactical space combat turn based game.OneApp Framework: Framework for building true cross platform application.Raspberry Pi Control Center: A GTK+ based Raspberry Pi Control Center. Made to be simple and fastSharePoint Farm's Logs Collector: Get Farm Logs from a centralized place. Sonar Snitch: Ferramenta para filtrar e monitorar aplicações no Sonar. Indica o quanto cada aplicação foi alterada em uma série de indicadores conhecidos.

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• Tuning Red Gate: #2 of Many

  - by Grant Fritchey

  In the last installment, I used the SQL Monitor tool to get a snapshot view of the current state of the servers at Red Gate that are giving us trouble. That snapshot suggested some areas where I should focus some time, primarily in which queries were being called most frequently or were running the longest. But, you don't want to just run off & start tuning queries. Remember, the foundation for query tuning is the server itself. So, I want to be sure I'm not looking at some major hardware or configuration issues that I need to address first. Rather than look at the current status of the server, I'm going to look at historical data. Clicking on the Analysis tab of SQL Monitor I get a whole list of counters that I can look at. More importantly, I can look at them over a period of time. Even more importantly, I can compare past periods with current periods to see if we're looking at a progressive issue or not. There are counters here that will give me an indication of load, and there are counters here that will tell me specifics about that load. First, I want to just look at the load to understand where the pain points might be. Trying to drill down before you have detailed information is just bad planning. First thing I'm going to check is the CPU, just to see what's up there. I have two servers I'm interested in, so I'll show you both: Looking at the last 30 days for both servers, well, let's just say that the first server is about what I would expect. It has an average baseline behavior with occasional, regular, peaks. This looks like a system with a fairly steady & predictable load that probably has a nightly batch process that spikes the processor. In short, normal stuff. The points there where the CPU drops radically. that might be worth investigating further because something changed the processing on this system a lot. But the first server. It's all over the place. There's no steady CPU behavior at all. It's spike high for long periods of time. It's up, it's down. I'm really going to have to spend time looking at CPU issues on this server to try to figure out what's up. It might be other processes being shared on the server, it might be something else. Either way, I'm going to have to spend time evaluating this CPU, especially those peeks about a week ago. Looking at the Pages/sec, again, just a measure of load, I see that there are some peaks on the rg-sql02 server, but over all, it looks like a fairly standard load. Plus, the peaks are only up to 550 pages/sec. Remember, this isn't a performance measure, but just a load measurement, but from this, I don't think we're looking at major memory issues, but I may want to correlate these counters with the CPU counters. Again, the other server looks like there's stuff going on. The load is not at all consistent. In fact there was a point earlier in the year that looks pretty severe. Plus the spikes here are twice the size of the other system. We've got a lot more load going on here and I will probably need to drill down on memory usage on this server. Taking a look at the disk transfers/sec the load on both systems seems to roughly correspond to the other load indicators. Notice that drop right in the middle of the graph for rg-sql02. I wonder if the office was closed over that period or a system was down for maintenance. If I saw spikes in memory or disk that corresponded to the drip in CPU, you can assume something was using those other resources and causing a drop, but when everything goes down, it just means that the system isn't gettting used. The disk on the rg-sql01 system isn't spiking exactly the same way as the memory & cpu, so there's a good chance (chance mind you) that any performance issues might not be disk related. However, notice that huge jump at the beginning of the month. Several disks were used more than they were for the rest of the month. That's the load on the server. What about the load on SQL Server itself? Next time.

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• Phone-book Database Help - Python

  - by IDOntWantThat

  I'm new to programming and have an assignment I've been working at for awhile. I understand defining functions and a lot of the basics but I'm kind of running into a brick wall at this point. I'm trying to figure this one out and don't really understand how the 'class' feature works yet. I'd appreciate any help with this one; also any help with some python resources that have can dummy down how/why classes are used. You've been going to work on a database project at work for sometime now. Your boss encourages you to program the database in Python. You disagree, arguing that Python is not a database language but your boss persists by providing the source code below for a sample telephone database. He asks you to do two things: Evaluate the existing source code and extend it to make it useful for managers in the firm. (You do not need a GUI interface, just work on the database aspects: data entry and retrieval - of course you must get the program to run or properly work He wants you to critically evaluate Python as a database tool. Import the sample code below into the Python IDLE and enhance it, run it and debug it. Add features to make this a more realistic database tool by providing for easy data entry and retrieval. import shelve import string UNKNOWN = 0 HOME = 1 WORK = 2 FAX = 3 CELL = 4 class phoneentry: def __init__(self, name = 'Unknown', number = 'Unknown', type = UNKNOWN): self.name = name self.number = number self.type = type # create string representation def __repr__(self): return('%s:%d' % ( self.name, self.type )) # fuzzy compare or two items def __cmp__(self, that): this = string.lower(str(self)) that = string.lower(that) if string.find(this, that) >= 0: return(0) return(cmp(this, that)) def showtype(self): if self.type == UNKNOWN: return('Unknown') if self.type == HOME: return('Home') if self.type == WORK: return('Work') if self.type == FAX: return('Fax') if self.type == CELL: return('Cellular') class phonedb: def __init__(self, dbname = 'phonedata'): self.dbname = dbname; self.shelve = shelve.open(self.dbname); def __del__(self): self.shelve.close() self.shelve = None def add(self, name, number, type = HOME): e = phoneentry(name, number, type) self.shelve[str(e)] = e def lookup(self, string): list = [] for key in self.shelve.keys(): e = self.shelve[key] if cmp(e, string) == 0: list.append(e) return(list) # if not being loaded as a module, run a small test if __name__ == '__main__': foo = phonedb() foo.add('Sean Reifschneider', '970-555-1111', HOME) foo.add('Sean Reifschneider', '970-555-2222', CELL) foo.add('Evelyn Mitchell', '970-555-1111', HOME) print 'First lookup:' for entry in foo.lookup('reifsch'): print '%-40s %s (%s)' % ( entry.name, entry.number, entry.showtype() ) print print 'Second lookup:' for entry in foo.lookup('e'): print '%-40s %s (%s)' % ( entry.name, entry.number, entry.showtype() ) I'm not sure if I'm on the right track but here is what I have so far: def openPB(): foo = phonedb() print 'Please select an option:' print '1 - Lookup' print '2 - Add' print '3 - Delete' print '4 - Quit' entry=int(raw_input('>> ')) if entry==1: namelookup=raw_input('Please enter a name: ') for entry in foo.lookup(namelookup): print '%-40s %s (%s)' % (entry.name, entry.number, entry.showtype() ) elif entry==2: name=raw_input('Name: ') number=raw_input('Number: ') showtype=input('Type (UNKNOWN, HOME, WORK, FAX, CELL): \n>> ') for entry in foo.add(name, number, showtype): #Trying to figure out this part print '%-40s %s (%s)'% (entry.name, entry.number, entry.showtype() ) elif entry==3: delname=raw_input('Please enter a name to delete: ') # #Trying to figure out this part print "Contact '%s' has been deleted" (delname) elif entry==4: print "Phone book is now closed" quit else: print "Your entry was not recognized." openPB() openPB()

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• ORA-7445 Troubleshooting

  - by [email protected]

      QUICKLINK: Note 153788.1 ORA-600/ORA-7445 Lookup tool Note 1082674.1 : A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video]   Have you observed an ORA-07445 error reported in your alert log? While the ORA-600 error is "captured" as a handled exception in the Oracle source code, the ORA-7445 is an unhandled exception error due to an OS exception which should result in the creation of a core file.  An ORA-7445 is a generic error, and can occur from anywhere in the Oracle code. The precise location of the error is identified by the core file and/or trace file it produces.  Looking for the best way to diagnose? Whenever an ORA-7445 error is raised a core file is generated.  There may be a trace file generated with the error as well.   Prior to 11g, the core files are located in the CORE_DUMP_DEST directory.   Starting with 11g, there is a new advanced fault diagnosability infrastructure to manage trace data.  Diagnostic files are written into a root directory for all diagnostic data called the ADR home.   Core files at 11g will go to the ADR HOME/cdump directory.   For more information on the Oracle 11g Diagnosability feature see Note 453125.1 11g Diagnosability Frequently Asked Questions Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Information to Support[Video]   NOTE:  While the core file is captured in the Diagnosability infrastructure, the file may not be included with a diagnostic package.1.  Check the Alert LogThe alert log may indicate additional errors or other internal errors at the time of the problem.   In some cases, the ORA-7445 error will occur along with ORA-600, ORA-3113, ORA-4030 errors.  The ORA-7445 error can be side effects of the other problems and you should review the first error and associated core file or trace file and work down the list of errors.   Note 1020463.6 DIAGNOSING ORA-3113 ERRORS Note 1812.1 TECH:  Getting a Stack Trace from a CORE file Note 414966.1 RDA Documentation Index   If the ORA-7445 errors are not associated with other error conditions, ensure the trace data is not truncated. If you see a message at the end of the file   "MAX DUMP FILE SIZE EXCEEDED"   the MAX_DUMP_FILE_SIZE parameter is not setup high enough or to 'unlimited'. There could be vital diagnostic information missing in the file and discovering the root issue may be very difficult.  Set the MAX_DUMP_FILE_SIZE appropriately and regenerate the error for complete trace information. For pointers on deeper analysis of these errors see   Note 390293.1 Introduction to 600/7445 Internal Error Analysis Note 211909.1 Customer Introduction to ORA-7445 Errors 2.  Search 600/7445 Lookup Tool Visit My Oracle Support to access the ORA-00600 Lookup tool (Note 153788.1). The ORA-600/ORA-7445 Lookup tool may lead you to applicable content in My Oracle Support on the problem and can be used to investigate the problem with argument data from the error message or you can pull out key stack pointers from the associated trace file to match up against known bugs.3.  "Fine tune" searches in Knowledge Base As the ORA-7445 error indicates an unhandled exception in the Oracle source code, your search in the Oracle Knowledge Base will need to focus on the stack data from the core file or the trace file. Keep in mind that searches on generic argument data will bring back a large result set.  The more you can learn about the environment and code leading to the errors, the easier it will be to narrow the hit list to match your problem. Note 153788.1 ORA-600/ORA-7445 TroubleshooterNote 1082674.1 A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video] NOTE:  If no trace file is captured, see Note 1812.1 TECH:  Getting a Stack Trace from a CORE file.  Core files are managed through 11g Diagnosability, but are not packaged with other diagnostic data automatically.  The core files can be quite large, but may be useful during analysis within Oracle Support.4.  If assistance is required from Oracle Should it become necessary to get assistance from Oracle Support on an ORA-7445 problem, please provide at a minimum, the Alert log  Associated tracefile(s) or incident package at 11g Patch level  information Core file(s)  Information about changes in configuration and/or application prior to  issues  If error is reproducible, a self-contained reproducible testcase: Note.232963.1 How to Build a Testcase for Oracle Data Server Support to Reproduce ORA-600 and ORA-7445 Errors RDA report or Oracle Configuration Manager information Oracle Configuration Manager Quick Start Guide Note 548815.1 My Oracle Support Configuration Management FAQ Note 414966.1 RDA Documentation Index ***For reference to the content in this blog, refer to Note.1092832.1 Master Note for Diagnosing ORA-600

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• BIP and Mapviewer Mash Up I

  - by Tim Dexter

  I was out in Yellowstone last week soaking up various wildlife and a bit too much rain ... good to be back until the 95F heat yesterday. Taking a little break from the Excel templates; the dev folks are planing an Excel patch in the next week or so that will add a mass of new functionality. At the risk of completely mis leading you I'm going to hang back a while. What I have written so far holds true and will continue to do so. This week, I have been mostly eating 'mapviewer' ... answers on a post card please, TV show and character. I had a request to show how BIP can call mapviewer and render a dynamic map in an output. So I hit the books and colleagues for some answers. Mapviewer is Oracle's geographic information system, hereby known as GIS. I use it a lot in our BIEE demos where the interaction with the maps is very impressive. Need a map of California and its congressional districts? I have contacts; Jerry and David with their little black box of maps. Once in my possession I can build highly interactive, clickable maps that allow the user to drill into more information using a very friendly interface driving BIEE content and navigation. But what about maps in BIP output? Bryan Wise, who has written some articles on this blog did some work a while back with the PL/SQL API interface. The extract for the report called a function that in turn called the mapviewer server, passing a set of mapping requirements, it then returned a URL to a cached copy of that map. Easy to then have BIP render that image. Thats still very doable. You need to install a couple of packages and then load the mapviewer java APIs into the database. Then you can write your function to the APIs. A little involved? Maybe, but the database is doing all the heavy lifting for you. I thought I would investigate another method for getting the maps back into BIP. There is a URL interface you can call, this involves building an XML message to be passed to the mapviewer server. It's pretty straightforward to use on the mapviewer side. On the BIP side things are little more tricksy. After some unexpected messing about I finally got the ubiquitous Hello World map to render using the URL method. Not the most exciting map in the world, lots of ocean and a rather long URL to get it to render. http://127.0.0.1:9704/mapviewer/omserver?xml_request=%3Cmap_request%20title=%22Hello%20World%22%20datasource=%22cagis%22%20format=%22GIF_STREAM%22/%3E Notice all of the encoding in the URL string to handle the spaces, quotes, etc. All necessary to get BIP to make the call to the mapviewer server correctly without truncating the URL if it hits a real space rather than a %20. With that in mind constructing the URL was pretty simple. I'm not going to get into the content of the URL too much, for that you need to bone up on the mapviewer XML API. Check out the home page here and the documentation here. To make the template portable I used the standard CURRENT_SERVER_URL parameter from the BIP server and declared that in my template. <?param@begin:CURRENT_SERVER_URL;'myserver'?> Ignore the 'myserver', that was just a dummy value for testing at runtime it will resolve to: 'http://yourserver:port/xmlpserver' Not quite what we need as mapviewer has its own server path, in my case I needed 'mapviewer/omserver?xml_request=' as the fixed path to the mapviewer request URL. A little concatenation and substringing later I came up with <?param@begin:mURL;concat(substring($CURRENT_SERVER_URL,1,22),'mapviewer/omserver?xml_request=')?> Thats the basic URL that I can then build on. To get the Hello World map I need to add the following: <map_request title="Hello World" datasource="cagis" format="GIF_STREAM"/> Those angle brackets were the source of my headache, BIPs XSLT engine was attempting to process them rather than just pass them. Hok Min to the rescue ... again. I owe him lunch when I get out to HQ again! To solve the problem, I needed to escape all the characters and white space and then use native XSL to assign the string to a parameter. <xsl:param xdofo:ctx="begin"name="pXML">%3Cmap_request%20title=%22Hello%20World%22 %20datasource=%22cagis%22%20format=%22GIF_STREAM%22/%3E</xsl:param> I did not need to assign it to a parameter but I felt that if I were going to do anything more serious than Hello World like plotting points of interest on the map. I would need to dynamically build the URL, so using a set of parameters or variables that I then concatenated would be easier. Now I had the initial server string and the request all I then did was combine the two using a concat: concat($mURL,$pXML) Embedding that into an image tag: <fo:external-graphic src="url({concat($mURL,$pXML)})"/> and I was done. Notice the curly braces to get the concat evaluated prior to the image call. As you will see next time, building the XML message to go onto the URL can get quite complex but I have used it with some data. Ultimately, it would be easier to build an extension to BIP to handle the data to be plotted, it would then build the XML message, call mapviewer and return a URL to the map image for BIP to render. More on that next time ...

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• How to Use RDA to Generate WLS Thread Dumps At Specified Intervals?

  - by Daniel Mortimer

  Introduction There are many ways to generate a thread dump of a WebLogic Managed Server. For example, take a look at: Taking Thread Dumps - [an excellent blog post on the Middleware Magic site]or  Different ways to take thread dumps in WebLogic Server (Document 1098691.1) There is another method - use Remote Diagnostic Agent! The solution described below is not documented, but it is relatively straightforward to execute. One advantage of using RDA to collect the thread dumps is RDA will also collect configuration, log files, network, system, performance information at the same time. Instructions 1. Not familiar with Remote Diagnostic Agent? Take a look at my previous blog "Resolve SRs Faster Using RDA - Find the Right Profile" 2. Choose a profile, which includes the WebLogic Server data collection modules (for example the profile "WebLogicServer"). At RDA setup time you should see the prompt below: ------------------------------------------------------------------------------- S301WLS: Collects Oracle WebLogic Server Information ------------------------------------------------------------------------------- Enter the location of the directory where the domains to analyze are located (For example in UNIX, <BEA Home>/user_projects/domains or <Middleware Home>/user_projects/domains) Hit 'Return' to accept the default (/oracle/11AS/Middleware/user_projects/domains) > For a successful WLS connection, ensure that the domain Admin Server is up and running. Data Collection Type:   1  Collect for a single server (offline mode)   2  Collect for a single server (using WLS connection)   3  Collect for multiple servers (using WLS connection) Enter the item number Hit 'Return' to accept the default (1) > 2 Choose option 2 or 3. Note: Collect for a single server or multiple servers using WLS connection means that RDA will attempt to connect to execute online WLST commands against the targeted server(s). The thread dumps are collected using the WLST function - "threadDumps()". If WLST cannot connect to the managed server, RDA will proceed to collect other data and ignore the request to collect thread dumps. If in the final output you see no Thread Dump menu item, then it's likely that the managed server is in a state which prevents new connections to it. If faced with this scenario, you would have to employ alternative methods for collecting thread dumps. 3. The RDA setup will create a setup.cfg file in the RDA_HOME directory. Open this file in an editor. You will find the following parameters which govern the number of thread dumps and thread dump interval. #N.Number of thread dumps to capture WREQ_THREAD_DUMP=10 #N.Thread dump interval WREQ_THREAD_DUMP_INTERVAL=5000 The example lines above show the default settings. In other words, RDA will collect 10 thread dumps at 5000 millisecond (5 second) intervals. You may want to change this to something like: #N.Number of thread dumps to capture WREQ_THREAD_DUMP=10 #N.Thread dump interval WREQ_THREAD_DUMP_INTERVAL=30000 However, bear in mind, that such change will increase the total amount of time it takes for RDA to complete its run. 4. Once you are happy with the setup.cfg, run RDA. RDA will collect, render, generate and package all files in the output directory. 5. For ease of viewing, open up the RDA Start html file - "xxxx__start.htm". The thread dumps can be found under the WLST Collections for the target managed server(s). See screenshots belowScreenshot 1:RDA Start Page - Main Index Screenshot 2: Managed Server Sub Index Screenshot 3: WLST Collections Screenshot 4: Thread Dump Page - List of dump file links Screenshot 5: Thread Dump Dat File Link Additional Comment: A) You can view the thread dump files within the RDA Start Page framework, but most likely you will want to download the dat files for in-depth analysis via thread dump analysis tools such as: Thread Dump Analyzer -  Samurai - a GUI based tail , thread dump analysis tool If you are new to thread dump analysis - take a look at this recorded Support Advisor Webcast  Oracle WebLogic Server: Diagnosing Performance Issues through Java Thread Dumps[Slidedeck from webcast in PDF format]B) I have logged a couple of enhancement requests for the RDA Development Team to consider: Add timestamp to dump file links, dat filename and at the top of the body of the dat file Package the individual thread dumps in a zip so all dump files can be conveniently downloaded in one go.

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• Say What? Podcasting As Part of Your Content Marketing

  - by Mike Stiles

  What do you usually do in your car on the way to work?  Sing along to radio? Stream Pandora or iHeartRadio? Talk on the phone? Sit in total silence? Whatever it is you do, you could be using that time to make yourself an expert in any range of topics…using podcasts. We invite you to follow or subscribe to the daily Oracle Social Spotlight podcast, a quick roundup of the day’s top stories around social marketing and the social networks. After podcasts arrived in 2004, growth was steady but slow. The concept was strong: anyone with a passion for any subject could make a show for anyone who cared to listen. Enter the smartphone, iTunes, new podcasting platforms, and social, and podcasting became easier than ever and made more sense for both podcasters and listeners. Stats show 1 in 5 smartphone owners are podcast consumers and 29% of Americans have listened to a podcast. The potential audience is also larger than ever. “Baked in” podcast apps on over 200 million devices expose users to volumes of audio content with just a tap. 97 million Americans are driving to work every day by themselves. And 38% of Americans listen to audio on a digital device each week, a number that’s projected to double by 2015. Does that mean your brand should be podcasting? That’s part of a larger discussion about your overall content strategy, provided you have one. But if you do and podcasting is a component of it, here are some things to keep in mind: Don’t podcast just to do it. Podcast because you thought of a show customers and prospects will like that they can’t get anywhere else. Sound quality matters. Good microphones are not expensive. Bad sound is annoying, makes your brand feel cheap, and will turn today’s sophisticated ears off. The host matters. Many think they belong on the radio. Few actually do. Your brand’s host should be comfortable & likeable. A top advantage of a podcast is people can bond with a real person. It’s a trust opportunity, so don’t take it lightly. The content matters. “All killer, no filler” means don’t allow babbling just to fill enough time for an episode. Value the listeners’ time, because that time is hard to get. Put time, effort and creativity into it. Sure you’re a business, but you’re competing with content from professional media and showbiz producers. If you can include music, sound effects, and things that amuse the ears, do it. If you start, be consistent. The #1 flaw in podcasting is when listeners can’t count on another episode or don’t know when it’s coming. Don’t skip doing shows just because you can. Get committed. Get your cover art right. Podcasting is about audio, but people shop for podcasts by glancing through graphics. Yours has to be professional, cool, and informative to get listeners interested. Cross-promote your podcast on all your channels. The competition for listeners is fierce, so if you have existing audiences you can leverage to launch your show, use them. Optimize it for mobile. Assume that’s where most listening will take place. If you’re using one of the podcast platform apps, you should be in good shape. Frankly, the percentage of brands that are podcasting is quite low, and that’s okay. Once you move beyond blogging and start connecting with real voices, poor execution can do damage. But more (32%) marketers want to learn how to use podcasting, and more (23%) were increasing their podcasting throughout this year. Bottom line, you want to share your brand’s message and stories wherever your audience might be and in whatever way they prefer to take in content. Many prefer to do that while driving or working out, using the eyes and hands-free medium of audio. @mikestilesPhoto: stock.xchng

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• Enable DreamScene in Any Version of Vista or Windows 7

  - by DigitalGeekery

  Windows DreamScene was a utility available for Vista Ultimate that allowed users to set video as desktop wallpaper. It was dropped in Windows 7, but we’ll take a look at how to play DreamScenes in all versions of Windows 7 or Vista. Downloading DreamScenes First, you’ll need to find some DreamScenes to download. We’ve found some nice ones at both DreamScene.org and DeviantArt. You can find those download links at the end of the article. They’ll come as compressed files, so you’ll need to extract them after downloading. Windows 7 DreamScene Activator If you are running Windows 7 you can use Windows 7 DreamScene Activator. This free portable utility enables DreamScene in both 32 & 64 bit versions of Windows 7. Users can then set either MPG or WMV files as desktop wallpaper. Download and extract the Windows 7 DreamScene Activator (link below). Once extracted, you’ll need to run the application as administrator. Right-click on the .exe and select Run as administrator. Click on Enable DreamScene. This will also restart Windows Explorer if it is open. To play your DreamScene, browse for the file in Windows Explorer, right-click the file and select Set as Desktop Background. Enjoy your new Windows 7 DreamScene.   Although it says it is for Windows 7 only, we were able to get it to work with no problems on Vista Home Premium x32 as well.   You can Pause the DreamScene at anytime by right-clicking on the desktop and selecting Pause DreamScene.   When you are ready for a change, click Disable DreamScene and switch back to your previous wallpaper. Using VLC Media Player Users of all versions of Windows 7 & Vista can enable a DreamScene using VLC. Recently, we showed you how to set a video as your desktop wallpaper in VLC.  Since DreamScenes are in MPEG or WMV format, we will use the same tactic to display them as desktop wallpaper. We’ll just need to make a few additional tweaks to the VLC settings. You’ll need to download and install VLC media player if you don’t already have it. You can find the download link below. Next, select Tools > Preferences from the Menu. Select the Video button on the left and then choose DirectX video output from the Output dropdown list. Next, select All under Show Settings at the lower left, then select the Video button on the left pane. Uncheck Show media title on video. This will prevent VLC from constantly showing the title of the video on the screen each time the video loops. Click Save and the restart VLC.   Now we will add the video to our playlist and set it to continuously loop. Select View > Playlist from the Menu. Select the Add file button from the bottom of the Playlist window and select Add file.   Browse for your file and click Open.   Click the Loop button at the bottom so the video plays in a continuous loop.   Now, we’re ready to play the video. After the video starts playing, select Video > DirectX Wallpaper from the Menu, then minimize VLC.   If you’re using Aero Themes, you may get a pop-up warning and Windows will switch automatically to a basic theme.   If looping one video gets to be a little repetitive, you can add multiple videos to your playlist in VLC and loop the entire playlist. Just make sure you toggle the Loop button on the playlist window to Loop All. Now you’ve got a nice DreamScene playing on your desktop. Another cool trick you can do with VLC is take snapshots of favorite movie scenes and set them as backgrounds. When you’re ready to go back to your old wallpaper, maximize VLC, select Video and click DirectX Wallpaper again to turn it off the video background. Occasionally we were left with a black screen and had to manually change our wallpaper back to normal even after turning off the DirectX Wallpaper. Note: Keep in mind that using the VLC method takes up a lot of resources so if you try to run it on older hardware, or say a netbook, you’re not going to get good results. We also tried to use the VLC method in XP, but couldn’t get it to work. If you have leave a comment and let us know. While the DreamScene feature never really caught on in Vista, we find them to be a cool way to pump a little life into your desktop on any version of Vista or Windows 7. Downloads DreamScenes from Dreamscene.org DreamScenes from DeviantArt Download VLC media player Windows 7 DreamScene Activator Similar Articles Productive Geek Tips Wait, How do I Turn on DreamScene Again?Enable Run Command on Windows 7 or Vista Start MenuEnable or Disable UAC From the Windows 7 / Vista Command LineUnderstanding Windows Vista Aero Glass RequirementsEnable Mapping to \HostnameC$ Share on Windows 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Microsoft Office Web Apps Guide Know if Someone Accessed Your Facebook Account Shop for Music with Windows Media Player 12 Access Free Documentaries at BBC Documentaries Rent Cameras In Bulk At CameraRenter Download Songs From MySpace

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• PASS Summit 2011 &ndash; Part III

  - by Tara Kizer

  Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit.  Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”.  I think my head grew two times in size from the Thursday sessions.  Just WOW! I took a ton of notes in Klaus' session.  He took a deep dive into how to troubleshoot performance problems.  Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats.  Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem.  He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem).  Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first).  This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%.  You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking.  One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT.  If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans.  The minimum size of a plan is 24k.  This adds up fast especially if you have a lot of plans that don’t get reused much.  You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column.  She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database.  I didn’t know we had this available, so this was great to hear.  This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc.  This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing.  This helps with plan cache bloat.  I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql.  Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server.  He continues to debunk things via “DBA Mythbusters”.  You can get a PDF of a bunch of these here.  One of the myths he went over is the number of tempdb data files that you should have.  Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server.  This no longer holds true due to the numerous cores we have on our servers.  Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there.  BUT!  Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits.  Instead of that, dig deeper first.  Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level.  Paul stressed that you should not plan a backup strategy but instead plan a restore strategy.  What are your recoverability requirements?  Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB.  He said how fabulous it is.  I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems.  You could have data corruption occur at the mirror and not at the principal server.  If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover.  You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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• Interview with Geoff Bones, developer on SQL Storage Compress

  - by red(at)work

  How did you come to be working at Red Gate? I've been working at Red Gate for nine months; before that I had been at a multinational engineering company. A number of my colleagues had left to work at Red Gate and spoke very highly of it, but I was happy in my role and thought, 'It can't be that great there, surely? They'll be back!' Then one day I visited to catch up them over lunch in the Red Gate canteen. I was so impressed with what I found there, that, three days later, I'd applied for a role as a developer. And how did you get into software development? My first job out of university was working as a systems programmer on IBM mainframes. This was quite a while ago: there was a lot of assembler and loading programs from tape drives and that kind of stuff. I learned a lot about how computers work, and this stood me in good stead when I moved over the development in the 90s. What's the best thing about working as a developer at Red Gate? Where should I start? One of the great things as a developer at Red Gate is the useful feedback and close contact we have with the people who use our products, either directly at trade shows and other events or through information coming through the product managers. The company's whole ethos is built around assisting the user, and this is in big contrast to my previous development roles. We aim to produce tools that people really want to use, that they enjoy using, and, as a developer, this is a great thing to aim for and a great feeling when we get it right. At Red Gate we also try to cut out the things that distract and stop us doing our jobs. As a developer, this means that I can focus on the code and the product I'm working on, knowing that others are doing a first-class job of making sure that the builds are running smoothly and that I'm getting great feedback from the testers. We keep our process light and effective, as we want to produce great software more than we want to produce great audit trails. Tell us a bit about the products you are currently working on. You mean HyperBac? First let me explain a bit about what HyperBac is. At heart it's a compression and encryption technology, but with a few added features that open up a wealth of really exciting possibilities. Right now we have the HyperBac technology in just three products: SQL HyperBac, SQL Virtual Restore and SQL Storage Compress, but we're only starting to develop what it can do. My personal favourite is SQL Virtual Restore; for example, I love the way you can use it to run independent test databases that are all backed by a single compressed backup. I don't think the market yet realises the kind of things you do once you are using these products. On the other hand, the benefits of SQL Storage Compress are straightforward: run your databases but use only 20% of the disk space. Databases are getting larger and larger, and, as they do, so does your ROI. What's a typical day for you? My days are pretty varied. We have our daily team stand-up meeting and then sometimes I will work alone on a current issue, or I'll be pair programming with one of my colleagues. From time to time we give half a day up to future planning with the team, when we look at the long and short term aims for the product and working out the development priorities. I also get to go to conferences and events, which is unusual for a development role and gives me the chance to meet and talk to our customers directly. Have you noticed anything different about developing tools for DBAs rather than other IT kinds of user? It seems to me that DBAs are quite independent minded; they know exactly what the problem they are facing is, and often have a solution in mind before they begin to look for what's on the market. This means that they're likely to cherry-pick tools from a range of vendors, picking the ones that are the best fit for them and that disrupt their environments the least. When I've met with DBAs, I've often been very impressed at their ability to summarise their set up, the issues, the obstacles they face when implementing a tool and their plans for their environment. It's easier to develop products for this audience as they give such a detailed overview of their needs, and I feel I understand their problems.

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• Productivity vs Security [closed]

  - by nerijus

  Really do not know is this right place to ask such a questions. But it is about programming in a different light. So, currently contracting with company witch pretends to be big corporation. Everyone is so important that all small issues like developers are ignored. Give you a sample: company VPN is configured so that if you have VPN then HTTP traffic is banned. Bearing this in mind can you imagine my workflow: Morning. Ok time to get latest source. Ups, no VPN. Let’s connect. Click-click. 3 sec. wait time. Ok getting source. Do I have emails? Ups. VPN is on, can’t check my emails. Need to wait for source to come up. Finally here it is! Ok Click-click VPN is gone. What is in my email. Someone reported a bug. Good, let’s track it down. It is in TFS already. Oh, dam, I need VPN. Click-click. Ok, there is description. Yea, I have seen this issue in stachoverflow.com. Let’s go there. Ups, no internet. Click-click. No internet. What? IPconfig… DHCP server kicked me out. Dam. Renew ip. 1..2..3. Ok internet is back. Google: site: stachoverflow.com 3 min. I have solution. Great I love stackoverflow.com. Don’t want to remember days where there was no stackoveflow.com. Ok. Copy paste this like to studio. Dam, studio is stalled, can’t reach files on TFS. Click-click. VPN is back. Get source out, paste my code. Grand. Let’s see what other comments about an issue in stackoverflow.com tells. Hmm.. There is a link. Click. Dammit! No internet. Click-click. No internet. DHCP kicked me out. Dammit. Now it is even worse: this happens 3-4 times a day. After certain amount of VPN connections open\closed my internet goes down solid. Only way to get internet back is reboot. All my browser tabs/SQL windows/studio will be gone. This happened just now when I am typing this. Back to issue I am solving right now: I am getting frustrated - I do not care about better solution for this issue. Let’s do it somehow and forget. This Click-click barrier between internet and TFS kills me… Sounds familiar? You could say there are VPN settings to change. No! This is company laptop, not allowed to do changes. I am very very lucky to have admin privileges on my machine. Most of developers don’t. So just learned to live with this frustration. It takes away 40-60 minutes daily. Tried to email company support, admins. They are too important ant too busy with something that just ignored my little man’s problem. Politely ignored. Question is: Is this normal in corporate world? (Have been in States, Canada, Germany. Never seen this.)

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• JavaOne 2011: Content review process and Tips for submissions

  - by arungupta

  The Technical Sessions, Birds of Feather, Panels, and Hands-on labs (basically all the content delivered at JavaOne) forms the backbone of the conference. At this year's JavaOne conference you'll have access to the rock star speakers, the ability to engage with luminaries in the hallways, and have beer (or 2) with community peers in designated areas. Even though the conference is Oct 2-6, 2011, and will be bigger and better than last year's conference, the Call for Paper submission and review/selection evaluation started much earlier.In previous years, I've participated in the review process and this year I was honored to serve as co-lead for the "Enterprise Service Architecture and Cloud" track with Ludovic Champenois. We had a stellar review team with an equal mix of Oracle and external community reviewers. The review process is very overwhelming with the reviewers going through multiple voting iterations on each submission in order to ensure that the selected content is the BEST of the submitted lot. Our ultimate goal was to ensure that the content best represented the track, and most importantly would draw interest and excitement from attendees. As always, the number and quality of submissions were just superb, making for a truly challenging (and rewarding) experience for the reviewers. As co-lead I tried to ensure that I applied a fair and balanced process in the evaluation of content in my track. . Here are some key steps followed by all track leads: Vote on sessions - Each reviewer is required to vote on the sessions on a scale of 1-5 - and also provide a justifying comment. Create buckets - Divide the submissions into different buckets to ensure a fair representation of different topics within a track. This ensures that if a particular bucket got higher votes then the track is not exclusively skewed towards it. Top 7 - The review committee provides a list of the top 7 talks that can be used in the promotional material by the JavaOne team. Generally these talks are easy to identify and a consensus is reached upon them fairly quickly. First cut - Each track is allocated a total number of sessions (including panels), BoFs, and Hands-on labs that can be approved. The track leads then start creating the first cut of the approvals using the casted votes coupled with their prior experience in the subject matter. In our case, Ludo and I have been attending/speaking at JavaOne (and other popular Java-focused conferences) for double digit years. The Grind - The first cut is then refined and refined and refined using multiple selection criteria such as sorting on the bucket, speaker quality, topic popularity, cumulative vote total, and individual vote scale. The sessions that don't make the cut are reviewed again as well to ensure if they need to replace one of the selected one as a potential alternate. I would like to thank the entire Java community for all the submissions and many thanks to the reviewers who spent countless hours reading each abstract, voting on them, and helping us refine the list. I think approximately 3-4 hours cumulative were spent on each submission to reach an evaluation, specifically the border line cases. We gave our recommendations to the JavaOne Program Committee Chairperson (Sharat Chander) and accept/decline notifications should show up in submitter inboxes in the next few weeks. Here are some points to keep in mind when submitting a session to JavaOne next time: JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list.Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects.Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details" :-) The review committee enjoyed reviewing the submissions and we certainly hope you'll have a great time attending them. Happy JavaOne!

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