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  • How to Sync Any Folder With SkyDrive on Windows 8.1

    - by Chris Hoffman
    Before Windows 8.1, it was possible to sync any folder on your computer with SkyDrive using symbolic links. This method no longer works now that SkyDrive is baked into Windows 8.1, but there are other tricks you can use. Creating a symbolic link or directory junction inside your SkyDrive folder will give you an empty folder in your SkyDrive cloud storage. Confusingly, the files will appear inside the SkyDrive Modern app as if they were being synced, but they aren’t. The Solution With SkyDrive refusing to understand and accept symbolic links in its own folder, the best option is probably to use symbolic links anyway — but in reverse. For example, let’s say you have a program that automatically saves important data to a folder anywhere on your hard drive — whether it’s C:\Users\USER\Documents\, C:\Program\Data, or anywhere else. Rather than trying to trick SkyDrive into understanding a symbolic link, we could instead move the actual folder itself to SkyDrive and then use a symbolic link at the folder’s original location to trick the original program. This may not work for every single program out there. But it will likely work for most programs, which use standard Windows API calls to access folders and save files. We’re just flipping the old solution here — we can’t trick SkyDrive anymore, so let’s try to trick other programs instead. Moving a Folder and Creating a Symbolic Link First, ensure no program is using the external folder. For example, if it’s a program data or settings folder, close the program that’s using the folder. Next, simply move the folder to your SkyDrive folder. Right-click the external folder, select Cut, go to the SkyDrive folder, right-click and select Paste. The folder will now be located in the SkyDrive folder itself, so it will sync normally. Next, open a Command Prompt window as Administrator. Right-click the Start button on the taskbar or press Windows Key + X and select Command Prompt (Administrator) to open it. Run the following command to create a symbolic link at the original location of the folder: mklink /d “C:\Original\Folder\Location” “C:\Users\NAME\SkyDrive\FOLDERNAME\” Enter the correct paths for the exact location of the original folder and the current location of the folder in your SkyDrive. Windows will then create a symbolic link at the folder’s original location. Most programs should hopefully be tricked by this symbolic location, saving their files directly to SkyDrive. You can test this yourself. Put a file into the folder at its original location. It will be saved to SkyDrive and sync normally, appearing in your SkyDrive storage online. One downside here is that you won’t be able to save a file onto SkyDrive without it taking up space on the same hard drive SkyDrive is on. You won’t be able to scatter folders across multiple hard drives and sync them all. However, you could always change the location of the SkyDrive folder on Windows 8.1 and put it on a drive with a larger amount of free space. To do this, right-click the SkyDrive folder in File Explorer, select Properties, and use the options on the Location tab. You could even use Storage Spaces to combine the drives into one larger drive. Automatically Copy the Original Files to SkyDrive Another option would be to run a program that automatically copies files from another folder on your computer to your SkyDrive folder. For example, let’s say you want to sync copies of important log files that a program creates in a specific folder. You could use a program that allows you to schedule automatic folder-mirroring, configuring the program to regularly copy the contents of your log folder to your SkyDrive folder. This may be a useful alternative for some use cases, although it isn’t the same as standard syncing. You’ll end up with two copies of the files taking up space on your system, which won’t be ideal for large files. The files also won’t be instantly uploaded to your SkyDrive storage after they’re created, but only after the scheduled task runs. There are many options for this, including Microsoft’s own SyncToy, which continues to work on Windows 8. If you were using the symbolic link trick to automatically sync copies of PC game save files with SkyDrive, you could just install GameSave Manager. It can be configured to automatically create backup copies of your computer’s PC game save files on a schedule, saving them to SkyDrive where they’ll be synced and backed up online. SkyDrive support was completely rewritten for Windows 8.1, so it’s not surprising that this trick no longer works. The ability to use symbolic links in previous versions of SkyDrive was never officially supported, so it’s not surprising to see it break after a rewrite. None of the methods above are as convenient and quick as the old symbolic link method, but they’re the best we can do with the SkyDrive integration Microsoft has given us in Windows 8.1. It’s still possible to use symbolic links to easily sync other folders with competing cloud storage services like Dropbox and Google Drive, so you may want to consider switching away from SkyDrive if this feature is critical to you.     

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  • SQL SERVER – Replace a Column Name in Multiple Stored Procedure all together

    - by pinaldave
    I receive a lot of emails every day. I try to answer each and every email and comments on Facebook and Twitter. I prefer communication on social media as this gives opportunities to others to read the questions and participate along with me. There is always some question which everyone likes to read and remember. Here is one of the questions which I received in email. I believe the same question will be there any many developers who are beginning with SQL Server. I decided to blog about it so everyone can read it and participate. “I am beginner in SQL Server. I have a very interesting situation and need your help. I am beginner to SQL Server and that is why I do not have access to the production server and I work entirely on the development server. The project I am working on is also in the infant stage as well. In product I had to create a multiple tables and every table had few columns. Later on I have written Stored Procedures using those tables. During a code review my manager has requested to change one of the column which I have used in the table. As per him the naming convention was not accurate. Now changing the columname in the table is not a big issue. I figured out that I can do it very quickly either using T-SQL script or SQL Server Management Studio. The real problem is that I have used this column in nearly 50+ stored procedure. This looks like a very mechanical task. I believe I can go and change it in nearly 50+ stored procedure but is there a better solution I can use. Someone suggested that I should just go ahead and find the text in system table and update it there. Is that safe solution? If not, what is your solution. In simple words, How to replace a column name in multiple stored procedure efficiently and quickly? Please help me here with keeping my experience and non-production server in mind.” Well, I found this question very interesting. Honestly I would have preferred if this question was asked on my social media handles (Facebook and Twitter) as I am very active there and quite often before I reach there other experts have already answered this question. Anyway I am now answering the same question on the blog so all of us can participate here and come up with an appropriate answer. Here is my answer - “My Friend, I do not advice to touch system table. Please do not go that route. It can be dangerous and not appropriate. The issue which you faced today is what I used to face in early career as well I still face it often. There are two sets of argument I have observed – there are people who see no value in the name of the object and name objects like obj1, obj2 etc. There are sets of people who carefully chose the name of the object where object name is self-explanatory and almost tells a story. I am not here to take any side in this blog post – so let me go to a quick solution for your problem. Note: Following should not be directly practiced on Production Server. It should be properly tested on development server and once it is validated they should be pushed to your production server with your existing deployment practice. The answer is here assuming you have regular stored procedures and you are working on the Development NON Production Server. Go to Server Note >> Databases >> DatabaseName >> Programmability >> Stored Procedure Now make sure that Object Explorer Details are open (if not open it by clicking F7). You will see the list of all the stored procedures there. Now you will see a list of all the stored procedures on the right side list. Select either all of them or the one which you believe are relevant to your query. Now… Right click on the stored procedures >> SELECT DROP and CREATE to >> Now select New Query Editor Window or Clipboard. Paste the complete script to a new window if you have selected Clipboard option. Now press Control+H which will bring up the Find and Replace Screen. In this screen insert the column to be replaced in the “Find What”box and new column name into “Replace With” box. Now execute the whole script. As we have selected DROP and CREATE to, it will created drop the old procedure and create the new one. Another method would do all the same procedure but instead of DROP and CREATE manually replace the CREATE word with ALTER world. There is a small advantage in doing this is that if due to any reason the error comes up which prevents the new stored procedure to be created you will have your old stored procedure in the system as it is. “ Well, this was my answer to the question which I have received. Do you see any other workaround or solution? Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Stored Procedure, SQL Tips and Tricks, T SQL, Technology

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  • Help Prevent Carpal Tunnel Problems with Workrave

    - by Matthew Guay
    Whether for work or leisure, many of us spend entirely too much time on the computer everyday.  This puts us at risk of having or aggravating Carpal Tunnel problems, but thanks to Workrave you can help to divert these problems. Workrave helps Carpal Tunnel problems by reminding you to get away from your computer periodically.  Breaking up your computer time with movement can help alleviate many computer and office related health problems.  Workrave helps by reminding you to take short pauses after several minutes of computer use, and longer breaks after continued use.  You can also use it to keep from using the computer for too much You time in a day.  Since you can change the settings to suit you, this can be a great way to make sure you’re getting the breaks you need. Install Workrave on Windows If you’re using Workrave on Windows, download (link below) and install it with the default settings. One installation setting you may wish to change is the startup.  By default Workrave will run automatically when you start your computer; if you don’t want this, you can simply uncheck the box and proceed with the installation. Once setup is finished, you can run Workrave directly from the installer. Or you can open it from your start menu by entering “workrave” in the search box. Install Workrave in Ubuntu If you wish to use it in Ubuntu, you can install it directly from the Ubuntu Software Center.  Click the Applications menu, and select Ubuntu Software Center. Enter “workrave” into the search box in the top right corner of the Software Center, and it will automatically find it.  Click the arrow to proceed to Workrave’s page. This will give you information about Workrave; simply click Install to install Workrave on your system. Enter your password when prompted. Workrave will automatically download and install.   When finished, you can find Workrave in your Applications menu under Universal Access. Using Workrave Workrave by default shows a small counter on your desktop, showing the length of time until your next Micro break (30 second break), Rest break (10 minute break), and max amount of computer usage for the day. When it’s time for a micro break, Workrave will popup a reminder on your desktop. If you continue working, it will disappear at the end of the timer.  If you stop, it will start a micro-break which will freeze most on-screen activities until the timer is over.  You can click Skip or Postpone if you do not want to take a break right then. After an hour of work, Workrave will give you a 10 minute rest break.  During this it will show you some exercises that can help eliminate eyestrain, muscle tension, and other problems from prolonged computer usage.  You can click through the exercises, or can skip or postpone the break if you wish.   Preferences You can change your Workrave preferences by right-clicking on its icon in your system tray and selecting Preferences. Here you can customize the time between your breaks, and the length of your breaks.  You can also change your daily computer usage limit, and can even turn off the postpone and skip buttons on notifications if you want to make sure you follow Workrave and take your rests! From the context menu, you can also choose Statistics.  This gives you an overview of how many breaks, prompts, and more were shown on a given day.  It also shows a total Overdue time, which is the total length of the breaks you skipped or postponed.  You can view your Workrave history as well by simply selecting a date on the calendar.   Additionally, the Activity tab in the Statics pane shows more info about your computer usage, including total mouse movement, mouse button clicks, and keystrokes. Conclusion Whether you’re suffering with Carpal Tunnel or trying to prevent it, Workrave is a great solution to help remind you to get away from your computer periodically and rest.  Of course, since you can simply postpone or skip the prompts, you’ve still got to make an effort to help your own health.  But it does give you a great way to remind yourself to get away from the computer, and especially for geeks, this may be something that we really need! Download Workrave Similar Articles Productive Geek Tips Switch to the Dvorak Keyboard Layout in XPAccess Your MySQL Server Remotely Over SSHHow to Secure Gaim Instant Messenger traffic at Work with SecureCRT and SSHConnect to VMware Server Console Over SSHDisclaimers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually The Ultimate Excel Cheatsheet Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader

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  • Recover that Photo, Picture or File You Deleted Accidentally

    - by The Geek
    Have you ever accidentally deleted a photo on your camera, computer, USB drive, or anywhere else? What you might not know is that you can usually restore those pictures—even from your camera’s memory stick. Windows tries to prevent you from making a big mistake by providing the Recycle Bin, where deleted files hang around for a while—but unfortunately it doesn’t work for external USB drives, USB flash drives, memory sticks, or mapped drives. The great news is that this technique also works if you accidentally deleted the photo… from the camera itself. That’s what happened to me, and prompted writing this article. Restore that File or Photo using Recuva The first piece of software that you’ll want to try is called Recuva, and it’s extremely easy to use—just make sure when you are installing it, that you don’t accidentally install that stupid Yahoo! toolbar that nobody wants. Now that you’ve installed the software, and avoided an awful toolbar installation, launch the Recuva wizard and let’s start through the process of recovering those pictures you shouldn’t have deleted. The first step on the wizard page will let you tell Recuva to only search for a specific type of file, which can save a lot of time while searching, and make it easier to find what you are looking for. Next you’ll need to specify where the file was, which will obviously be up to wherever you deleted it from. Since I deleted mine from my camera’s SD card, that’s where I’m looking for it. The next page will ask you whether you want to do a Deep Scan. My recommendation is to not select this for the first scan, because usually the quick scan can find it. You can always go back and run a deep scan a second time. And now, you’ll see all of the pictures deleted from your drive, memory stick, SD card, or wherever you searched. Looks like what happened in Vegas didn’t stay in Vegas after all… If there are a really large number of results, and you know exactly when the file was created or modified, you can switch to the advanced view, where you can sort by the last modified time. This can help speed up the process quite a bit, so you don’t have to look through quite as many files. At this point, you can right-click on any filename, and choose to Recover it, and then save the files elsewhere on your drive. Awesome! Restore that File or Photo using DiskDigger If you don’t have any luck with Recuva, you can always try out DiskDigger, another excellent piece of software. I’ve tested both of these applications very thoroughly, and found that neither of them will always find the same files, so it’s best to have both of them in your toolkit. Note that DiskDigger doesn’t require installation, making it a really great tool to throw on your PC repair Flash drive. Start off by choosing the drive you want to recover from…   Now you can choose whether to do a deep scan, or a really deep scan. Just like with Recuva, you’ll probably want to select the first one first. I’ve also had much better luck with the regular scan, rather than the “dig deeper” one. If you do choose the “dig deeper” one, you’ll be able to select exactly which types of files you are looking for, though again, you should use the regular scan first. Once you’ve come up with the results, you can click on the items on the left-hand side, and see a preview on the right.  You can select one or more files, and choose to restore them. It’s pretty simple! Download DiskDigger from dmitrybrant.com Download Recuva from piriform.com Good luck recovering your deleted files! And keep in mind, DiskDigger is a totally free donationware software from a single, helpful guy… so if his software helps you recover a photo you never thought you’d see again, you might want to think about throwing him a dollar or two. Similar Articles Productive Geek Tips Stupid Geek Tricks: Undo an Accidental Move or Delete With a Keyboard ShortcutRestore Accidentally Deleted Files with RecuvaCustomize Your Welcome Picture Choices in Windows VistaAutomatically Resize Picture Attachments in Outlook 2007Resize Your Photos with Easy Thumbnails TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi

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  • SQL SERVER – SmallDateTime and Precision – A Continuous Confusion

    - by pinaldave
    Some kinds of confusion never go away. Here is one of the ancient confusing things in SQL. The precision of the SmallDateTime is one concept that confuses a lot of people, proven by the many messages I receive everyday relating to this subject. Let me start with the question: What is the precision of the SMALLDATETIME datatypes? What is your answer? Write it down on your notepad. Now if you do not want to continue reading the blog post, head to my previous blog post over here: SQL SERVER – Precision of SMALLDATETIME. A Social Media Question Since the increase of social media conversations, I noticed that the amount of the comments I receive on this blog is a bit staggering. I receive lots of questions on facebook, twitter or Google+. One of the very interesting questions yesterday was asked on Facebook by Raghavendra. I am re-organizing his script and asking all of the questions he has asked me. Let us see if we could help him with his question: CREATE TABLE #temp (name VARCHAR(100),registered smalldatetime) GO DECLARE @test smalldatetime SET @test=GETDATE() INSERT INTO #temp VALUES ('Value1',@test) INSERT INTO #temp VALUES ('Value2',@test) GO SELECT * FROM #temp ORDER BY registered DESC GO DROP TABLE #temp GO Now when the above script is ran, we will get the following result: Well, the expectation of the query was to have the following result. The row which was inserted last was expected to return as first row in result set as the ORDER BY descending. Side note: Because the requirement is to get the latest data, we can’t use any  column other than smalldatetime column in order by. If we use name column in the order by, we will get an incorrect result as it can be any name. My Initial Reaction My initial reaction was as follows: 1) DataType DateTime2: If file precision of the column is expected from the column which store date and time, it should not be smalldatetime. The precision of the column smalldatetime is One Minute (Read Here) for finer precision use DateTime or DateTime2 data type. Here is the code which includes above suggestion: CREATE TABLE #temp (name VARCHAR(100), registered datetime2) GO DECLARE @test datetime2 SET @test=GETDATE() INSERT INTO #temp VALUES ('Value1',@test) INSERT INTO #temp VALUES ('Value2',@test) GO SELECT * FROM #temp ORDER BY registered DESC GO DROP TABLE #temp GO 2) Tie Breaker Identity: There are always possibilities that two rows were inserted at the same time. In that case, you may need a tie breaker. If you have an increasing identity column, you can use that as a tie breaker as well. CREATE TABLE #temp (ID INT IDENTITY(1,1), name VARCHAR(100),registered datetime2) GO DECLARE @test datetime2 SET @test=GETDATE() INSERT INTO #temp VALUES ('Value1',@test) INSERT INTO #temp VALUES ('Value2',@test) GO SELECT * FROM #temp ORDER BY ID DESC GO DROP TABLE #temp GO Those two were the quick suggestions I provided. It is not necessary that you should use both advices. It is possible that one can use only DATETIME datatype or Identity column can have datatype of BIGINT or have another tie breaker. An Alternate NO Solution In the facebook thread this was also discussed as one of the solutions: CREATE TABLE #temp (name VARCHAR(100),registered smalldatetime) GO DECLARE @test smalldatetime SET @test=GETDATE() INSERT INTO #temp VALUES ('Value1',@test) INSERT INTO #temp VALUES ('Value2',@test) GO SELECT name, registered, ROW_NUMBER() OVER(ORDER BY registered DESC) AS "Row Number" FROM #temp ORDER BY 3 DESC GO DROP TABLE #temp GO However, I believe it is not the solution and can be further misleading if used in a production server. Here is the example of why it is not a good solution: CREATE TABLE #temp (name VARCHAR(100) NOT NULL,registered smalldatetime) GO DECLARE @test smalldatetime SET @test=GETDATE() INSERT INTO #temp VALUES ('Value1',@test) INSERT INTO #temp VALUES ('Value2',@test) GO -- Before Index SELECT name, registered, ROW_NUMBER() OVER(ORDER BY registered DESC) AS "Row Number" FROM #temp ORDER BY 3 DESC GO -- Create Index ALTER TABLE #temp ADD CONSTRAINT [PK_#temp] PRIMARY KEY CLUSTERED (name DESC) GO -- After Index SELECT name, registered, ROW_NUMBER() OVER(ORDER BY registered DESC) AS "Row Number" FROM #temp ORDER BY 3 DESC GO DROP TABLE #temp GO Now let us examine the resultset. You will notice that an index which is created on the base table which is (indeed) schema change the table but can affect the resultset. As you can see, an index can change the resultset, so this method is not yet perfect to get the latest inserted resultset. No Schema Change Requirement After giving these two suggestions, I was waiting for the feedback of the asker. However, the requirement of the asker was there can’t be any schema change because the application was used by many other applications. I validated again, and of course, the requirement is no schema change at all. No addition of the column of change of datatypes of any other columns. There is no further help as well. This is indeed an interesting question. I personally can’t think of any solution which I could provide him given the requirement of no schema change. Can you think of any other solution to this? Need of Database Designer This question once again brings up another ancient question:  “Do we need a database designer?” I often come across databases which are facing major performance problems or have redundant data. Normalization is often ignored when a database is built fast under a very tight deadline. Often I come across a database which has table with unnecessary columns and performance problems. While working as Developer Lead in my earlier jobs, I have seen developers adding columns to tables without anybody’s consent and retrieving them as SELECT *.  There is a lot to discuss on this subject in detail, but for now, let’s discuss the question first. Do you have any suggestions for the above question? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: CodeProject, Developer Training, PostADay, SQL, SQL Authority, SQL DateTime, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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  • SQL Saturday 43 in Redmond

    - by AjarnMark
    I attended my first SQLSaturday a couple of days ago, SQLSaturday #43 in Redmond (at Microsoft).  I got there really early, primarily because I forgot how fast I can get there from my home when nobody else is on the road.  On a weekday in rush hour traffic, that would have taken two hours to get there.  I gave myself 90 minutes, and actually got there in about 45.  Crazy! I made the mistake of going to the main Microsoft campus, but that’s not where the event was being held.  Instead it was in a big Microsoft conference center on the other side of the highway.  Fortunately, I had the address with me and quickly realized my mistake.  When I got back on track, I noticed that there were bright yellow signs out on the street corner that looked like they said they were for SOL Saturday, which actually was appropriate since it was the sunniest day around here in a long time. Since I was there so early, the registration was just getting setup, so I found Greg Larsen who was coordinating things and offered to help.  He put me to work with a group of people organizing the pre-printed raffle tickets and stuffing swag bags. I had never been to a SQLSaturday before this one, so I wasn’t exactly sure what to expect even though I have read about a few on some blogs.  It makes sense that each one will be a little bit different since they are almost completely volunteer driven, and the whole concept is still in its early stages.  I have been to the PASS Summit for the last several years, and was hoping for a smaller version of that.  Now, it’s not really fair to compare one free day of training run entirely by volunteers with a multi-day, $1,000+ event put on under the direction of a professional event management company.  But there are some parallels. At this SQLSaturday, there was no opening general session, just coffee and pastries in the common area / expo hallway and straight into the first group of sessions.  I don’t know if that was because there was no single room large enough to hold everyone, or for other reasons.  This worked out okay, but the organization guy in me would have preferred to have even a 15 minute welcome message from the organizers with a little overview of the day.  Even something as simple as, “Thanks to persons X, Y, and Z for helping put this together…Sessions will start in 20 minutes and are all in rooms down this hallway…the bathrooms are on the other side of the conference center…lunch today is pizza and we would like to thank sponsor Q for providing it.”  It doesn’t need to be much, certainly not a full-blown Keynote like at the PASS Summit, but something to use as a rallying point to pull everyone together and get the day off to an official start would be nice.  Again, there may have been logistical reasons why that was not feasible here.  I’m just putting out my thoughts for other SQLSaturday coordinators to consider. The event overall was great.  I believe that there were over 300 in attendance, and everything seemed to run smoothly.  At least from an attendee’s point of view where there was plenty of muffins in the morning and pizza in the afternoon, with plenty of pop to drink.  And hey, if you’ve got the food and drink covered, a lot of other stuff could go wrong and people will be very forgiving.  But as I said, everything appeared to run pretty smoothly, at least until Buck Woody showed up in his Oracle shirt.  Other than that, the volunteers did a great job! I was a little surprised by how few people in my own backyard that I know.  It makes sense if you really think about it, given how many companies must be using SQL Server around here.  I guess I just got spoiled coming into the PASS Summit with a few contacts that I already knew would be there.  Perhaps I have been spending too much time with too few people at the Summits and I need to step out and meet more folks.  Of course, it also is different since the Summit is the big national event and a number of the folks I know are spread out across the country, so the Summit is the only time we’re all in the same place at the same time.  I did make a few new contacts at SQLSaturday, and bumped into a couple of people that I knew (and a couple others that I only knew from Twitter, and didn’t even realize that they were here in the area). Other than the sheer entertainment value of Buck Woody’s session, the one that was probably the greatest value for me was a quick introduction to PowerShell.  I have not done anything with it yet, but I think it will be a good tool to use to implement my plans for automated database recovery testing.  I saw just enough at the session to take away some of the intimidation factor, and I am getting ready to jump in and see what I can put together in the next few weeks.  And that right there made the investment worthwhile.  So I encourage you, if you have the opportunity to go to a SQLSaturday event near you, go for it!

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  • ASP.NET WebAPI Security 2: Identity Architecture

    - by Your DisplayName here!
    Pedro has beaten me to the punch with a detailed post (and diagram) about the WebAPI hosting architecture. So go read his post first, then come back so we can have a closer look at what that means for security. The first important takeaway is that WebAPI is hosting independent-  currently it ships with two host integration implementations – one for ASP.NET (aka web host) and WCF (aka self host). Pedro nicely shows the integration into the web host. Self hosting is not done yet so we will mainly focus on the web hosting case and I will point out security related differences when they exist. The interesting part for security (amongst other things of course) is the HttpControllerHandler (see Pedro’s diagram) – this is where the host specific representation of an HTTP request gets converted to the WebAPI abstraction (called HttpRequestMessage). The ConvertRequest method does the following: Create a new HttpRequestMessage. Copy URI, method and headers from the HttpContext. Copies HttpContext.User to the Properties<string, object> dictionary on the HttpRequestMessage. The key used for that can be found on HttpPropertyKeys.UserPrincipalKey (which resolves to “MS_UserPrincipal”). So the consequence is that WebAPI receives whatever IPrincipal has been set by the ASP.NET pipeline (in the web hosting case). Common questions are: Are there situations where is property does not get set? Not in ASP.NET – the DefaultAuthenticationModule in the HTTP pipeline makes sure HttpContext.User (and Thread.CurrentPrincipal – more on that later) are always set. Either to some authenticated user – or to an anonymous principal. This may be different in other hosting environments (again more on that later). Why so generic? Keep in mind that WebAPI is hosting independent and may run on a host that materializes identity completely different compared to ASP.NET (or .NET in general). This gives them a way to evolve the system in the future. How does WebAPI code retrieve the current client identity? HttpRequestMessage has an extension method called GetUserPrincipal() which returns the property as an IPrincipal. A quick look at self hosting shows that the moral equivalent of HttpControllerHandler.ConvertRequest() is HttpSelfHostServer.ProcessRequestContext(). Here the principal property gets only set when the host is configured for Windows authentication (inconsisteny). Do I like that? Well – yes and no. Here are my thoughts: I like that it is very straightforward to let WebAPI inherit the client identity context of the host. This might not always be what you want – think of an ASP.NET app that consists of UI and APIs – the UI might use Forms authentication, the APIs token based authentication. So it would be good if the two parts would live in a separate security world. It makes total sense to have this generic hand off point for identity between the host and WebAPI. It also makes total sense for WebAPI plumbing code (especially handlers) to use the WebAPI specific identity abstraction. But – c’mon we are running on .NET. And the way .NET represents identity is via IPrincipal/IIdentity. That’s what every .NET developer on this planet is used to. So I would like to see a User property of type IPrincipal on ApiController. I don’t like the fact that Thread.CurrentPrincipal is not populated. T.CP is a well established pattern as a one stop shop to retrieve client identity on .NET.  That makes a lot of sense – even if the name is misleading at best. There might be existing library code you want to call from WebAPI that makes use of T.CP (e.g. PrincipalPermission, or a simple .Name or .IsInRole()). Having the client identity as an ambient property is useful for code that does not have access to the current HTTP request (for calling GetUserPrincipal()). I don’t like the fact that that the client identity conversion from host to WebAPI is inconsistent. This makes writing security plumbing code harder. I think the logic should always be: If the host has a client identity representation, copy it. If not, set an anonymous principal on the request message. Btw – please don’t annoy me with the “but T.CP is static, and static is bad for testing” chant. T.CP is a getter/setter and, in fact I find it beneficial to be able to set different security contexts in unit tests before calling in some logic. And, in case you have wondered – T.CP is indeed thread static (and the name comes from a time where a logical operation was bound to a thread – which is not true anymore). But all thread creation APIs in .NET actually copy T.CP to the new thread they create. This is the case since .NET 2.0 and is certainly an improvement compared to how Win32 does things. So to sum it up: The host plumbing copies the host client identity to WebAPI (this is not perfect yet, but will surely be improved). or in other words: The current WebAPI bits don’t ship with any authentication plumbing, but solely use whatever authentication (and thus client identity) is set up by the host. WebAPI developers can retrieve the client identity from the HttpRequestMessage. Hopefully my proposed changes around T.CP and the User property on ApiController will be added. In the next post, I will detail how to add WebAPI specific authentication support, e.g. for Basic Authentication and tokens. This includes integrating the notion of claims based identity. After that we will look at the built-in authorization bits and how to improve them as well. Stay tuned.

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  • List of Commonly Used Value Types in XNA Games

    - by Michael B. McLaughlin
    Most XNA programmers are concerned about generating garbage. More specifically about allocating GC-managed memory (GC stands for “garbage collector” and is both the name of the class that provides access to the garbage collector and an acronym for the garbage collector (as a concept) itself). Two of the major target platforms for XNA (Windows Phone 7 and Xbox 360) use variants of the .NET Compact Framework. On both variants, the GC runs under various circumstances (Windows Phone 7 and Xbox 360). Of concern to XNA programmers is the fact that it runs automatically after a fixed amount of GC-managed memory has been allocated (currently 1MB on both systems). Many beginning XNA programmers are unaware of what constitutes GC-managed memory, though. So here’s a quick overview. In .NET, there are two different “types” of types: value types and reference types. Only reference types are managed by the garbage collector. Value types are not managed by the garbage collector and are instead managed in other ways that are implementation dependent. For purposes of XNA programming, the important point is that they are not managed by the GC and thus do not, by themselves, increment that internal 1 MB allocation counter. (n.b. Structs are value types. If you have a struct that has a reference type as a member, then that reference type, when instantiated, will still be allocated in the GC-managed memory and will thus count against the 1 MB allocation counter. Putting it in a struct doesn’t change the fact that it gets allocated on the GC heap, but the struct itself is created outside of the GC’s purview). Both value types and reference types use the keyword ‘new’ to allocate a new instance of them. Sometimes this keyword is hidden by a method which creates new instances for you, e.g. XmlReader.Create. But the important thing to determine is whether or not you are dealing with a value types or a reference type. If it’s a value type, you can use the ‘new’ keyword to allocate new instances of that type without incrementing the GC allocation counter (except as above where it’s a struct with a reference type in it that is allocated by the constructor, but there are no .NET Framework or XNA Framework value types that do this so it would have to be a struct you created or that was in some third-party library you were using for that to even become an issue). The following is a list of most all of value types you are likely to use in a generic XNA game: AudioCategory (used with XACT; not available on WP7) AvatarExpression (Xbox 360 only, but exposed on Windows to ease Xbox development) bool BoundingBox BoundingSphere byte char Color DateTime decimal double any enum (System.Enum itself is a class, but all enums are value types such that there are no GC allocations for enums) float GamePadButtons GamePadCapabilities GamePadDPad GamePadState GamePadThumbSticks GamePadTriggers GestureSample int IntPtr (rarely but occasionally used in XNA) KeyboardState long Matrix MouseState nullable structs (anytime you see, e.g. int? something, that ‘?’ denotes a nullable struct, also called a nullable type) Plane Point Quaternion Ray Rectangle RenderTargetBinding sbyte (though I’ve never seen it used since most people would just use a short) short TimeSpan TouchCollection TouchLocation TouchPanelCapabilities uint ulong ushort Vector2 Vector3 Vector4 VertexBufferBinding VertexElement VertexPositionColor VertexPositionColorTexture VertexPositionNormalTexture VertexPositionTexture Viewport So there you have it. That’s not quite a complete list, mind you. For example: There are various structs in the .NET framework you might make use of. I left out everything from the Microsoft.Xna.Framework.Graphics.PackedVector namespace, since everything in there ventures into the realm of advanced XNA programming anyway (n.b. every single instantiable thing in that namespace is a struct and thus a value type; there are also two interfaces but interfaces cannot be instantiated at all and thus don’t figure in to this discussion). There are so many enums you’re likely to use (PlayerIndex, SpriteSortMode, SpriteEffects, SurfaceFormat, etc.) that including them would’ve flooded the list and reduced its utility. So I went with “any enum” and trust that you can figure out what the enums are (and it’s rare to use ‘new’ with an enum anyway). That list also doesn’t include any of the pre-defined static instances of some of the classes (e.g. BlendState.AlphaBlend, BlendState.Opaque, etc.) which are already allocated such that using them doesn’t cause any new allocations and therefore doesn’t increase that 1 MB counter. That list also has a few misleading things. VertexElement, VertexPositionColor, and all the other vertex types are structs. But you’re only likely to ever use them as an array (for use with VertexBuffer or DynamicVertexBuffer), and all arrays are reference types (even arrays of value types such as VertexPositionColor[ ] or int[ ]). * So that’s it for now. The note below may be a bit confusing (it deals with how the GC works and how arrays are managed in .NET). If so, you can probably safely ignore it for now but feel free to ask any questions regardless. * Arrays of value types (where the value type doesn’t contain any reference type members) are much faster for the GC to examine than arrays of reference types, so there is a definite benefit to using arrays of value types where it makes sense. But creating arrays of value types does cause the GC’s allocation counter to increase. Indeed, allocating a large array of a value type is one of the quickest ways to increment the allocation counter since a .NET array is a sequential block of memory. An array of reference types is just a sequential block of references (typically 4 bytes each) while an array of value types is a sequential block of instances of that type. So for an array of Vector3s it would be 12 bytes each since each float is 4 bytes and there are 3 in a Vector3; for an array of VertexPositionNormalTexture structs it would typically be 32 bytes each since it has two Vector3s and a Vector2. (Note that there are a few additional bytes taken up in the creation of an array, typically 12 but sometimes 16 or possibly even more, which depend on the implementation details of the array type on the particular platform the code is running on).

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  • DBCC CHECKDB (BatmanDb, REPAIR_ALLOW_DATA_LOSS) &ndash; Are you Feeling Lucky?

    - by David Totzke
    I’m currently working for a client on a PowerBuilder to WPF migration.  It’s one of those “I could tell you, but I’d have to kill you” kind of clients and the quick-lime pits are currently occupied by the EMC tech…but I’ve said too much already. At approximately 3 or 4 pm that day users of the Batman[1] application here in Gotham[1] started to experience problems accessing the application.  Batman[2] is a document management system here that also integrates with the ERP system.  Very little goes on here that doesn’t involve Batman in some way.  The errors being received seemed to point to network issues (TCP protocol error, connection forcibly closed by the remote host etc…) but the real issue was much more insidious. Connecting to the database via SSMS and performing selects on certain tables underlying the application areas that were having problems started to reveal the issue.  You couldn’t do a SELECT * FROM MyTable without it bombing and giving the same error noted above.  A run of DBCC CHECKDB revealed 14 tables with corruption.  One of the tables with issues was the Document table.  Pretty central to a “document management” system.  Information was obtained from IT that a single drive in the SAN went bad in the night.  A new drive was in place and was working fine.  The partition that held the Batman database is configured for RAID Level 5 so a single drive failure shouldn’t have caused any trouble and yet, the database is corrupted.  They do hourly incremental backups here so the first thing done was to try a restore.  A restore of the most recent backup failed so they worked backwards until they hit a good point.  This successful restore was for a backup at 3AM – a full day behind.  This time also roughly corresponds with the time the SAN started to report the drive failure.  The plot thickens… I got my hands on the output from DBCC CHECKDB and noticed a pattern.  What’s sad is that nobody that should have noticed the pattern in the DBCC output did notice.  There was a rush to do things to try and recover the data before anybody really understood what was wrong with it in the first place.  Cooler heads must prevail in these circumstances and some investigation should be done and a plan of action laid out or you could end up making things worse[3].  DBCC CHECKDB also told us that: repair_allow_data_loss is the minimum repair level for the errors found by DBCC CHECKDB Yikes.  That means that the database is so messed up that you’re definitely going to lose some stuff when you repair it to get it back to a consistent state.  All the more reason to do a little more investigation into the problem.  Rescuing this database is preferable to having to export all of the data possible from this database into a new one.  This is a fifteen year old application with about seven hundred tables.  There are TRIGGERS everywhere not to mention the referential integrity constraints to deal with.  Only fourteen of the tables have an issue.  We have a good backup that is missing the last 24 hours of business which means we could have a “do-over” of yesterday but that’s not a very palatable option either. All of the affected tables had TEXT columns and all of the errors were about LOB data types and orphaned off-row data which basically means TEXT, IMAGE or NTEXT columns.  If we did a SELECT on an affected table and excluded those columns, we got all of the rows.  We exported that data into a separate database.  Things are looking up.  Working on a copy of the production database we then ran DBCC CHECKDB with REPAIR_ALLOW_DATA_LOSS and that “fixed” everything up.   The allow data loss option will delete the bad rows.  This isn’t too horrible as we have all of those rows minus the text fields from out earlier export.  Now I could LEFT JOIN to the exported data to find the missing rows and INSERT them minus the TEXT column data. We had the restored data from the good 3AM backup that we could now JOIN to and, with fingers crossed, recover the missing TEXT column information.  We got lucky in that all of the affected rows were old and in the end we didn’t lose anything.  :O  All of the row counts along the way worked out and it looks like we dodged a major bullet here. We’ve heard back from EMC and it turns out the SAN firmware that they were running here is apparently buggy.  This thing is only a couple of months old.  Grrr…. They dispatched a technician that night to come and update it .  That explains why RAID didn’t save us. All-in-all this could have been a lot worse.  Given the root cause here, they basically won the lottery in not losing anything. Here are a few links to some helpful posts on the SQL Server Engine blog.  I love the title of the first one: Which part of 'REPAIR_ALLOW_DATA_LOSS' isn't clear? CHECKDB (Part 8): Can repair fix everything? (in fact, read the whole series) Ta da! Emergency mode repair (we didn’t have to resort to this one thank goodness)   Dave Just because I can…   [1] Names have been changed to protect the guilty. [2] I'm Batman. [3] And if I'm the coolest head in the room, you've got even bigger problems...

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  • SQL SERVER – SQL in Sixty Seconds – 5 Videos from Joes 2 Pros Series – SQL Exam Prep Series 70-433

    - by pinaldave
    Joes 2 Pros SQL Server Learning series is indeed fun. Joes 2 Pros series is written for beginners and who wants to build expertise for SQL Server programming and development from fundamental. In the beginning of the series author Rick Morelan is not shy to explain the simplest concept of how to open SQL Server Management Studio. Honestly the book starts with that much basic but as it progresses further Rick discussing about various advanced concepts from query tuning to Core Architecture. This five part series is written with keeping SQL Server Exam 70-433. Instead of just focusing on what will be there in exam, this series is focusing on learning the important concepts thoroughly. This book no way take short cut to explain any concepts and at times, will go beyond the topic at length. The best part is that all the books has many companion videos explaining the concepts and videos. Every Wednesday I like to post a video which explains something in quick few seconds. Today we will go over five videos which I posted in my earlier posts related to Joes 2 Pros series. Introduction to XML Data Type Methods – SQL in Sixty Seconds #015 The XML data type was first introduced with SQL Server 2005. This data type continues with SQL Server 2008 where expanded XML features are available, most notably is the power of the XQuery language to analyze and query the values contained in your XML instance. There are five XML data type methods available in SQL Server 2008: query() – Used to extract XML fragments from an XML data type. value() – Used to extract a single value from an XML document. exist() – Used to determine if a specified node exists. Returns 1 if yes and 0 if no. modify() – Updates XML data in an XML data type. node() – Shreds XML data into multiple rows (not covered in this blog post). [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Error Actions – SQL in Sixty Seconds #014 Most people believe that when SQL Server encounters an error severity level 11 or higher the remaining SQL statements will not get executed. In addition, people also believe that if any error severity level of 11 or higher is hit inside an explicit transaction, then the whole statement will fail as a unit. While both of these beliefs are true 99% of the time, they are not true in all cases. It is these outlying cases that frequently cause unexpected results in your SQL code. To understand how to achieve consistent results you need to know the four ways SQL Error Actions can react to error severity levels 11-16: Statement Termination – The statement with the procedure fails but the code keeps on running to the next statement. Transactions are not affected. Scope Abortion – The current procedure, function or batch is aborted and the next calling scope keeps running. That is, if Stored Procedure A calls B and C, and B fails, then nothing in B runs but A continues to call C. @@Error is set but the procedure does not have a return value. Batch Termination – The entire client call is terminated. XACT_ABORT – (ON = The entire client call is terminated.) or (OFF = SQL Server will choose how to handle all errors.) [Detailed Blog Post] | [Quiz with Answer] Introduction to Basics of a Query Hint – SQL in Sixty Seconds #013 Query hints specify that the indicated hints should be used throughout the query. Query hints affect all operators in the statement and are implemented using the OPTION clause. Cautionary Note: Because the SQL Server Query Optimizer typically selects the best execution plan for a query, it is highly recommended that hints be used as a last resort for experienced developers and database administrators to achieve the desired results. [Detailed Blog Post] | [Quiz with Answer] Introduction to Hierarchical Query – SQL in Sixty Seconds #012 A CTE can be thought of as a temporary result set and are similar to a derived table in that it is not stored as an object and lasts only for the duration of the query. A CTE is generally considered to be more readable than a derived table and does not require the extra effort of declaring a Temp Table while providing the same benefits to the user. However; a CTE is more powerful than a derived table as it can also be self-referencing, or even referenced multiple times in the same query. A recursive CTE requires four elements in order to work properly: Anchor query (runs once and the results ‘seed’ the Recursive query) Recursive query (runs multiple times and is the criteria for the remaining results) UNION ALL statement to bind the Anchor and Recursive queries together. INNER JOIN statement to bind the Recursive query to the results of the CTE. [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Server Security – SQL in Sixty Seconds #011 Let’s get some basic definitions down first. Take the workplace example where “Tom” needs “Read” access to the “Financial Folder”. What are the Securable, Principal, and Permissions from that last sentence? A Securable is a resource that someone might want to access (like the Financial Folder). A Principal is anything that might want to gain access to the securable (like Tom). A Permission is the level of access a principal has to a securable (like Read). [Detailed Blog Post] | [Quiz with Answer] Please leave a comment explain which one was your favorite video as that will help me understand what works and what needs improvement. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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  • View Docs and PDFs Directly in Google Chrome

    - by Matthew Guay
    Would you like to view documents, presentations, and PDFs directly in Google Chrome?  Here’s a handy extension that makes Google Docs your default online viewer so don’t have to download the file first. Getting Started By default, when you come across a PDF or other common document file online in Google Chrome, you’ll have to download the file and open it in a separate application. It’d be much easier to simply view online documents directly in Chrome.  To do this, head over to the Docs PDF/PowerPoint Viewer page on the Chrome Extensions site (link below), and click Install to add it to your browser. Click Install to confirm that you want to install this extension. Extensions don’t run by default in Incognito mode, so if you’d like to always view documents directly in Chrome, open the Extensions page and check Allow this extension to run in incognito. Now, when you click a link for a document online, such as a .docx file from Word, it will open in the Google Docs viewer. These documents usually render in their original full-quality.  You can zoom in and out to see exactly what you want, or search within the document.  Or, if it doesn’t look correct, you can click the Download link in the top left to save the original document to your computer and open it in Office.   Even complex PDF render very nicely.  Do note that Docs will keep downloading the document as you’re reading it, so if you jump to the middle of a document it may look blurry at first but will quickly clear up. You can even view famous presentations online without opening them in PowerPoint.  Note that this will only display the slides themselves, but if you’re looking for information you likely don’t need the slideshow effects anyway.   Adobe Reader Conflicts If you already have Adobe Acrobat or Adobe Reader installed on your computer, PDF files may open with the Adobe plugin.  If you’d prefer to read your PDFs with the Docs PDF Viewer, then you need to disable the Adobe plugin.  Enter the following in your Address Bar to open your Chrome Plugins page: chrome://plugins/ and then click Disable underneath the Adobe Acrobat plugin. Now your PDFs will always open with the Docs viewer instead. Performance Who hasn’t been frustrated by clicking a link to a PDF file, only to have your browser pause for several minutes while Adobe Reader struggles to download and display the file?  Google Chrome’s default behavior of simply downloading the files and letting you open them is hardly more helpful.  This extension takes away both of these problems, since it renders the documents on Google’s servers.  Most documents opened fairly quickly in our tests, and we were able to read large PDFs only seconds after clicking their link.  Also, the Google Docs viewer rendered the documents much better than the HTML version in Google’s cache. Google Docs did seem to have problem on some files, and we saw error messages on several documents we tried to open.  If you encounter this, click the Download link in the top left corner to download the file and view it from your desktop instead. Conclusion Google Docs has improved over the years, and now it offers fairly good rendering even on more complex documents.  This extension can make your browsing easier, and help documents and PDFs feel more like part of the Internet.  And, since the documents are rendered on Google’s servers, it’s often faster to preview large files than to download them to your computer. Link Download the Docs PDF/PowerPoint Viewer extension from Google Similar Articles Productive Geek Tips Integrate Google Docs with Outlook the Easy WayGoogle Image Search Quick FixView the Time & Date in Chrome When Hiding Your TaskbarView Maps and Get Directions in Google ChromeHow To Export Documents from Google Docs to Your Computer TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos Video preview of new Windows Live Essentials 21 Cursor Packs for XP, Vista & 7 Map the Stars with Stellarium

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Shadow mapping with deffered shading for directional lights - shadow map projection problem

    - by Harry
    I'm trying to implement shadow mapping to my engine. I started with directional lights because they seemed to be the easiest one, but I was wrong :) I have implemented deferred shading and I retrieve position from depth. I think that there is the biggest problem but code looks ok for me. Now more about problem: Shadow map projected onto meshes looks bad scaled and translated and also some informations from shadow map texture aren't visible. You can see it on this screen: http://img5.imageshack.us/img5/2254/93dn.png Yelow frustum is light frustum and I have mixed shadow map preview and actual scene. As you can see shadows are in wrong place and shadow of cone and sphere aren't visible. Could you look at my codes and tell me where I have a mistake? // create shadow map if(!_shd)glGenTextures(1, &_shd); glBindTexture(GL_TEXTURE_2D, _shd); glTexImage2D(GL_TEXTURE_2D, 0, GL_DEPTH_COMPONENT, 1024, 1024, 0, GL_DEPTH_COMPONENT, GL_FLOAT,NULL); // shadow map size glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glFramebufferTexture2D(GL_DRAW_FRAMEBUFFER, GL_DEPTH_ATTACHMENT, GL_TEXTURE_2D, _shd, 0); glDrawBuffer(GL_NONE); // setting camera Vector dire=Vector(0,0,1); ACamera.setLookAt(dire,Vector(0)); ACamera.setPerspectiveView(60.0f,1,0.1f,10.0f); // currently needed for proper frustum corners calculation Vector min(ACamera._point[0]),max(ACamera._point[0]); for(int i=0;i<8;i++){ max=Max(max,ACamera._point[i]); min=Min(min,ACamera._point[i]); } ACamera.setOrthogonalView(min.x,max.x,min.y,max.y,-max.z,-min.z); glBindFramebuffer(GL_DRAW_FRAMEBUFFER, _s_buffer); // framebuffer for shadow map // rendering to depth buffer glBindFramebuffer(GL_DRAW_FRAMEBUFFER, _g_buffer); Shaders["DirLight"].set(true); Matrix4 bias; bias.x.set(0.5,0.0,0.0,0.0); bias.y.set(0.0,0.5,0.0,0.0); bias.z.set(0.0,0.0,0.5,0.0); bias.w.set(0.5,0.5,0.5,1.0); Shaders["DirLight"].set("textureMatrix",ACamera.matrix*Projection3D*bias); // order of multiplications are 100% correct, everything gives mi the same result as using glm glActiveTexture(GL_TEXTURE5); glBindTexture(GL_TEXTURE_2D,_shd); lightDir(dir); // light calculations Vertex Shader makes nothing related to shadow calculatons Pixel shader function which calculates if pixel is in shadow or not: float readShadowMap(vec3 eyeDir) { // retrieve depth of pixel float z = texture2D(depth, gl_FragCoord.xy/screen).z; vec3 pos = vec3(gl_FragCoord.xy/screen, z); // transform by the projection and view inverse vec4 worldSpace = inverse(View)*inverse(ProjectionMatrix)*vec4(pos*2-1,1); worldSpace /= worldSpace.w; vec4 coord=textureMatrix*worldSpace; float vis=1.0f; if(texture2D(shadow, coord.xy).z < coord.z-0.001)vis=0.2f; return vis; } I also have question about shadows specifically for directional light. Currently I always look at 0,0,0 position and in further implementation I have to move light frustum along to camera frustum. I've found how to do this here: http://www.gamedev.net/topic/505893-orthographic-projection-for-shadow-mapping/ but it doesn't give me what I want. Maybe because of problems mentioned above, but I want know your opinion. EDIT: vec4 worldSpace is position read from depht of the scene (not shadow map). Maybe I wasn't precise so I'll try quick explain what is what: View is camera view matrix, ProjectionMatrix is camera projection,. First I try to get world space position from depth map and then multiply it by textureMatrix which is light view *light projection*bias. Rest of code is the same as in many tutorials. I can't use vertex shader to make something like gl_Position=textureMatrix*gl_Vertex and get it interpolated in fragment shader because of deffered rendering use so I want get it from depht buffer. EDIT2: I also tried make it as in Coding Labs tutorial about Shadow Mapping with Deferred Rendering but unfortunately this either works wrong.

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  • Center Pictures and Other Objects in Office 2007 & 2010

    - by Matthew Guay
    Sometimes it can be difficult to center a picture in a document just by dragging it dragging it around. Today we show you how to center pictures, images, and other objects perfectly in Word and PowerPoint. Note: For this tutorial we’re using Office 2010, but the steps are nearly identical in 2007. Centering a Picture in Word First let’s insert a picture into our document.  Click the Insert tab, and then click Picture. Once you select the picture you want, it will be added to your document.  Usually, pictures are added wherever your curser was in the document, so in a blank document it will be added at the top left. Also notice Picture Tools show up in the Ribbon after inserting an image. Note: The following menu items are available in Picture Tools Format tab which is displayed when you select the object or image you’re working with. How do we align the picture just like we want?  Click Position to get some quick placement options, including centered in the middle of the document or on the top.    However, for more advanced placement, we can use the Align tool.  If Word isn’t maximized, you may only see the icon without the “Align” label. Notice the tools were grayed out in the menu by default.  To be able to change the Alignment, we need to first change the text wrap settings. Click the Wrap Text button, and any option other than “In Line with Text”.  Your choice will depend on the document you’re writing, just choose the option that works best in the document.   Now, select the Align tools again.  You can now position your image precisely with these options. Align Center will position your picture in the center of the page widthwise. Align Middle will put the picture in the middle of the page height-wise. This works the same with textboxes.  Simply click the Align button in the Format tab, and you can center it in the page. And if you’d like to align several objects together, simply select them all, click Group, and then select Group from the menu.   Now, in the align tools, you can center the whole group on your page for a heading, or whatever you want to use the pictures for. These steps also work the same with Office 2007. Center objects in PowerPoint This works similar in PowerPoint, except that pictures are automatically set for square wrapping automatically, so you don’t have to change anything.  Simply insert the picture or other object of your choice, click Align, and choose the option you want. Additionally, if one object is already aligned like you want, drag another object near it and you will see a Smart Guide to help you align or center the second object with the first.  This only works with shapes in PowerPoint 2010 beta, but will work with pictures, textboxes, and media in the final release this summer. Conclusion These are good methods for centering images and objects in Word and PowerPoint.  From designing perfect headers to emphasizing your message in a PowerPoint presentation, this is something we’ve found useful and hope you will too. Since we’re talking about Office here, it’s worth mentioning that Microsoft has announced the Technology Guarantee Program for Office 2010. Essentially what this means is, if you purchase a version of Office 2007 between March 5th and September 30th of this year, when Office 2010 is released you’ll be able to upgrade to it for free! Similar Articles Productive Geek Tips Add or Remove Apps from the Microsoft Office 2007 or 2010 SuiteAdd More Functions To Office 2007 By Installing Add-InsCustomize Your Welcome Picture Choices in Windows VistaEasily Rotate Pictures In Word 2007Add Effects To Your Pictures in Word 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox)

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  • Demystified - BI in SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Frequently, my clients ask me if there is a good guide on deciphering the seemingly daunting choice of products from Microsoft when it comes to business intelligence offerings in a SharePoint 2010 world. These are all described in detail in my book, but here is a one (well maybe two) page executive overview. Microsoft Excel: Yes, Microsoft Excel! Your favorite and most commonly used in the world database. No it isn’t a database in technical pure definitions, but this is the most commonly used ‘database’ in the world. You will find many business users craft up very compelling excel sheets with tonnes of logic inside them. Good for: Quick Ad-Hoc reports. Excel 64 bit allows the possibility of very large datasheets (Also see 32 bit vs 64 bit Office, and PowerPivot Add-In below). Audience: End business user can build such solutions. Related technologies: PowerPivot, Excel Services Microsoft Excel with PowerPivot Add-In: The powerpivot add-in is an extension to Excel that adds support for large-scale data. Think of this as Excel with the ability to deal with very large amounts of data. It has an in-memory data store as an option for Analysis services. Good for: Ad-hoc reporting and logic with very large amounts of data. Audience: End business user can build such solutions. Related technologies: Excel, and Excel Services Excel Services: Excel Services is a Microsoft SharePoint Server 2010 shared service that brings the power of Excel to SharePoint Server by providing server-side calculation and browser-based rendering of Excel workbooks. Thus, excel sheets can be created by end users, and published to SharePoint server – which are then rendered right through the browser in read-only or parameterized-read-only modes. They can also be accessed by other software via SOAP or REST based APIs. Good for: Sharing excel sheets with a larger number of people, while maintaining control/version control etc. Sharing logic embedded in excel sheets with other software across the organization via REST/SOAP interfaces Audience: End business users can build such solutions once your tech staff has setup excel services on a SharePoint server instance. Programmers can write software consuming functionality/complex formulae contained in your sheets. Related technologies: PerformancePoint Services, Excel, and PowerPivot. Visio Services: Visio Services is a shared service on the Microsoft SharePoint Server 2010 platform that allows users to share and view Visio diagrams that may or may not have data connected to them. Connected data can update these diagrams allowing a visual/graphical view into the data. The diagrams are viewable through the browser. They are rendered in silverlight, but will automatically down-convert to .png formats. Good for: Showing data as diagrams, live updating. Comes with a developer story. Audience: End business users can build such solutions once your tech staff has setup visio services on a SharePoint server instance. Developers can enhance the visualizations Related Technologies: Visio Services can be used to render workflow visualizations in SP2010 Reporting Services: SQL Server reporting services can integrate with SharePoint, allowing you to store reports and data sources in SharePoint document libraries, and render these reports and associated functionality such as subscriptions through a SharePoint site. In SharePoint 2010, you can also write reports against SharePoint lists (access services uses this technique). Good for: Showing complex reports running in a industry standard data store, such as SQL server. Audience: This is definitely developer land. Don’t expect end users to craft up reports, unless a report model has previously been published. Related Technologies: PerformancePoint Services PerformancePoint Services: PerformancePoint Services in SharePoint 2010 is now fully integrated with SharePoint, and comes with features that can either be used in the BI center site definition, or on their own as activated features in existing site collections. PerformancePoint services allows you to build reports and dashboards that target a variety of back-end datasources including: SQL Server reporting services, SQL Server analysis services, SharePoint lists, excel services, simple tables, etc. Using these you have the ability to create dashboards, scorecards/kpis, and simple reports. You can also create reports targeting hierarchical multidimensional data sources. The visual decomposition tree is a new report type that lets you quickly breakdown multi-dimensional data. Good for: Mostly everything :), except your wallet – it’s not free! But this is the most comprehensive offering. If you have SharePoint server, forget everything and go with performance point. Audience: Developers need to setup the back-end sources, manageability story. DBAs need to setup datawarehouses with cubes. Moderately sophisticated business users, or developers can craft up reports using dashboard designer which is a click-once App that deploys with PerformancePoint Related Technologies: Excel services, reporting services, etc.   Other relevant technologies to know about: Business Connectivity Services: Allows for consumption of external data in SharePoint as columns or external lists. This can be paired with one or more of the above BI offerings allowing insight into such data. Access Services: Allows the representation/publishing of an access database as a SharePoint 2010 site, leveraging many SharePoint features. Reporting services is used by Access services. Secure Store Service: The SP2010 Secure store service is a replacement for the SP2007 single sign on feature. This acts as a credential policeman providing credentials to various applications running with SharePoint. BCS, PerformancePoint Services, Excel Services, and many other apps use the SSS (Secure Store Service) for credential control. Comment on the article ....

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  • Windows Workflow Foundation (WF) and things I wish were more intuitive

    - by pjohnson
    I've started using Windows Workflow Foundation, and so far ran into a few things that aren't incredibly obvious. Microsoft did a good job of providing a ton of samples, which is handy because you need them to get anywhere with WF. The docs are thin, so I've been bouncing between samples and downloadable labs to figure out how to implement various activities in a workflow. Code separation or not? You can create a workflow and activity in Visual Studio with or without code separation, i.e. just a .cs "Component" style object with a Designer.cs file, or a .xoml XML markup file with code behind (beside?) it. Absence any obvious advantage to one or the other, I used code separation for workflows and any complex custom activities, and without code separation for custom activities that just inherit from the Activity class and thus don't have anything special in the designer. So far, so good. Workflow Activity Library project type - What's the point of this separate project type? So far I don't see much advantage to keeping your custom activities in a separate project. I prefer to have as few projects as needed (and no fewer). The Designer's Toolbox window seems to find your custom activities just fine no matter where they are, and the debugging experience doesn't seem to be any different. Designer Properties - This is about the designer, and not specific to WF, but nevertheless something that's hindered me a lot more in WF than in Windows Forms or elsewhere. The Properties window does a good job of showing you property values when you hover the mouse over the values. But they don't do the same to find out what a control's type is. So maybe if I named all my activities "x1" and "x2" instead of helpful self-documenting names like "listenForStatusUpdate", then I could easily see enough of the type to determine what it is, but any names longer than those and all I get of the type is "System.Workflow.Act" or "System.Workflow.Compone". Even hitting the dropdown doesn't expand any wider, like the debugger quick watch "smart tag" popups do when you scroll through members. The only way I've found around this in VS 2008 is to widen the Properties dialog, losing precious designer real estate, then shrink it back down when you're done to see what you were doing. Really? WF Designer - This is about the designer, and I believe is specific to WF. I should be able to edit the XML in a .xoml file, or drag and drop using the designer. With WPF (at least in VS 2010 Ultimate), these are side by side, and changes to one instantly update the other. With WF, I have to right-click on the .xoml file, choose Open With, and pick XML Editor to edit the text. It looks like this is one way where WF didn't get the same attention WPF got during .NET Fx 3.0 development. Service - In the WF world, this is simply a class that talks to the workflow about things outside the workflow, not to be confused with how the term "service" is used in every other context I've seen in the Windows and .NET world, i.e. an executable that waits for events or requests from a client and services them (Windows service, web service, WCF service, etc.). ListenActivity - Such a great concept, yet so unintuitive. It seems you need at least two branches (EventDrivenActivity instances), one for your positive condition and one for a timeout. The positive condition has a HandleExternalEventActivity, and the timeout has a DelayActivity followed by however you want to handle the delay, e.g. a ThrowActivity. The timeout is simple enough; wiring up the HandleExternalEventActivity is where things get fun. You need to create a service (see above), and an interface for that service (this seems more complex than should be necessary--why not have activities just wire to a service directly?). And you need to create a custom EventArgs class that inherits from ExternalDataEventArgs--you can't create an ExternalDataEventArgs event handler directly, even if you don't need to add any more information to the event args, despite ExternalDataEventArgs not being marked as an abstract class, nor a compiler error nor warning nor any other indication that you're doing something wrong, until you run it and find that it always times out and get to check every place mentioned here to see why. Your interface and service need an event that consumes your custom EventArgs class, and a method to fire that event. You need to call that method from somewhere. Then you get to hope that you did everything just right, or that you can step through code in the debugger before your Delay timeout expires. Yes, it's as much fun as it sounds. TransactionScopeActivity - I had the bright idea of putting one in as a placeholder, then filling in the database updates later. That caused this error: The workflow hosting environment does not have a persistence service as required by an operation on the workflow instance "[GUID]". ...which is about as helpful as "Object reference not set to an instance of an object" and even more fun to debug. Google led me to this Microsoft Forums hit, and from there I figured out it didn't like that the activity had no children. Again, a Validator on TransactionScopeActivity would have pointed this out to me at design time, rather than handing me a nearly useless error at runtime. Easily enough, I disabled the activity and that fixed it. I still see huge potential in my work where WF could make things easier and more flexible, but there are some seriously rough edges at the moment. Maybe I'm just spoiled by how much easier and more intuitive development elsewhere in the .NET Framework is.

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  • OS Analytics with Oracle Enterprise Manager (by Eran Steiner)

    - by Zeynep Koch
    Oracle Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. The recording of our call to discuss this blog is available here: https://oracleconferencing.webex.com/oracleconferencing/ldr.php?AT=pb&SP=MC&rID=71517797&rKey=4ec9d4a3508564b3Download the presentation here See also: Blog about Alert Monitoring and Problem Notification Blog about Using Operational Profiles to Install Packages and other content Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data Drill down into a process details Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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  • Superpower Your Touchpad Computer with Scrybe

    - by Matthew Guay
    Are you looking for a way to help your Touchpad computer make you more productive?  Here’s a quick look at Scrybe, a new application from Synaptics that lets you superpower it. Touchpad devices have become increasingly more interesting as they’ve included support for multi-touch gestures.  Scrybe takes it to the next level and lets you use your touchpad as an application launcher.  You can launch any application, website, or complete many common commands on your computer with a simple gesture.  Scrybe works with most modern Synaptics touchpads, which are standard on most laptops and netbooks.  It is optimized for newer multi-touch touchpads, but can also work with standard single-touch touchpads.  It works on Windows 7, Vista, and XP, so chances are it will work with your laptop or netbook. Get Started With Scrybe Head over to the Scrybe website and download the latest version (link below).  You are asked to enter your email address, name, and information about your computer…but you actually only have to enter your email address.  Click Download when finished. Run the installer when it’s download.  It will automatically download the latest Synaptics driver for your touchpad and any other components needed for Scrybe.  Note that the Scrybe installer will ask to install the Yahoo! toolbar, so uncheck this to avoid adding this worthless browser toolbar. Using Scrybe To open an application or website with a gesture, press 3 fingers on your touchpad at once, or if your touchpad doesn’t support multi-touch gestures, then press Ctrl+Alt and press 1 finger on your touchpad.  This will open the Scrype input pane; start drawing a gesture, and you’ll see it on the grey square.  The input pane shows some default gestures you can try. Here we drew an “M”, which opens our default Music player.  As soon as you finish the gesture and lift up your finger, Scrybe will open the application or website you selected. A notification balloon will let you know what gesture was preformed. When you’re entering your gesture, the input pane will show white “ink”.  The “ink” will turn blue if the command is recognized, but will turn red if it isn’t.  If Scrybe doesn’t recognize your command, press 3 fingers and try again. Scrybe Control Panel You can open the Scrybe Control panel to enter or change commands by entering a box-like gesture, or right-clicking the Scrybe icon in your system tray and selecting “Scrybe Control Panel”. Scrybe has many pre-configured gestures that you can preview and even practice. All of the gestures in the Popular tab are preset and cannot be changed.  However, the ones in the favorites tab can be edited.  Select the gesture you wish to edit, and click the gear icon to change it.  Here we changed the email gesture to open Hotmail instead of the default Yahoo Mail. Scrybe can also help you perform many common Windows commands such as Copy and Undo.  Select the Tools tab to see all of these commands.   Scrybe has many settings you may wish to change.  Select the Preferences button in the Control Panel to change these.  Here’s some of the settings we changed. Uncheck “Display a message” to turn off the tooltip notifications when you enter a gesture Uncheck “Show symbol hints” to turn off the sidebar on the input pane Select the search engine you want to open with the Search Gesture.  The default is Yahoo, but you can choose your favorite. Adding a new Scrybe Gesture The default Scrybe options are useful, but the best part is that you can assign gestures to your own programs or websites.  Open the Scrybe control panel, and click the plus sign on the bottom left corner.  Enter a name for your gesture, and then choose if it is for a website or an application. If you want the gesture to open a website, enter the address in the box. Alternately, if you want your gesture to open an application, select Launch Application and then either enter the path to the application, or click the button beside the Launch field and browse to it. Now click the down arrow on the blue box and choose one of the gestures for your application or website. Your new gesture will show up under the Favorites tab in the Scrybe control panel, and you can use it whenever you want from Scrybe, or practice the gesture by selecting the Practice button. Conclusion If you enjoy multi-touch gestures, you may find Scrybe very useful on your laptop or netbook.  Scrybe recognizes gestures fairly easily, even if you don’t enter them perfectly correctly.  Just like pinch-to-zoom and two-finger scroll, Scrybe can quickly become something you miss on other laptops. Download Scrybe (registration required) Similar Articles Productive Geek Tips Fixing Firefox Scrolling Problems with Dell Synaptics TouchpadRemove Synaptics Touchpad Icon from System TrayRoll Back Troublesome Device Drivers in Windows VistaChange Your Computer Name in Windows 7 or VistaLet Somebody Use Your Computer Without Logging Off in Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott

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  • Big Data – Buzz Words: What is Hadoop – Day 6 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned what is NoSQL. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – Hadoop. What is Hadoop? Apache Hadoop is an open-source, free and Java based software framework offers a powerful distributed platform to store and manage Big Data. It is licensed under an Apache V2 license. It runs applications on large clusters of commodity hardware and it processes thousands of terabytes of data on thousands of the nodes. Hadoop is inspired from Google’s MapReduce and Google File System (GFS) papers. The major advantage of Hadoop framework is that it provides reliability and high availability. What are the core components of Hadoop? There are two major components of the Hadoop framework and both fo them does two of the important task for it. Hadoop MapReduce is the method to split a larger data problem into smaller chunk and distribute it to many different commodity servers. Each server have their own set of resources and they have processed them locally. Once the commodity server has processed the data they send it back collectively to main server. This is effectively a process where we process large data effectively and efficiently. (We will understand this in tomorrow’s blog post). Hadoop Distributed File System (HDFS) is a virtual file system. There is a big difference between any other file system and Hadoop. When we move a file on HDFS, it is automatically split into many small pieces. These small chunks of the file are replicated and stored on other servers (usually 3) for the fault tolerance or high availability. (We will understand this in the day after tomorrow’s blog post). Besides above two core components Hadoop project also contains following modules as well. Hadoop Common: Common utilities for the other Hadoop modules Hadoop Yarn: A framework for job scheduling and cluster resource management There are a few other projects (like Pig, Hive) related to above Hadoop as well which we will gradually explore in later blog posts. A Multi-node Hadoop Cluster Architecture Now let us quickly see the architecture of the a multi-node Hadoop cluster. A small Hadoop cluster includes a single master node and multiple worker or slave node. As discussed earlier, the entire cluster contains two layers. One of the layer of MapReduce Layer and another is of HDFC Layer. Each of these layer have its own relevant component. The master node consists of a JobTracker, TaskTracker, NameNode and DataNode. A slave or worker node consists of a DataNode and TaskTracker. It is also possible that slave node or worker node is only data or compute node. The matter of the fact that is the key feature of the Hadoop. In this introductory blog post we will stop here while describing the architecture of Hadoop. In a future blog post of this 31 day series we will explore various components of Hadoop Architecture in Detail. Why Use Hadoop? There are many advantages of using Hadoop. Let me quickly list them over here: Robust and Scalable – We can add new nodes as needed as well modify them. Affordable and Cost Effective – We do not need any special hardware for running Hadoop. We can just use commodity server. Adaptive and Flexible – Hadoop is built keeping in mind that it will handle structured and unstructured data. Highly Available and Fault Tolerant – When a node fails, the Hadoop framework automatically fails over to another node. Why Hadoop is named as Hadoop? In year 2005 Hadoop was created by Doug Cutting and Mike Cafarella while working at Yahoo. Doug Cutting named Hadoop after his son’s toy elephant. Tomorrow In tomorrow’s blog post we will discuss Buzz Word – MapReduce. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • HPCM 11.1.2.2.x - How to find data in an HPCM Standard Costing database

    - by Jane Story
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When working with a Hyperion Profitability and Cost Management (HPCM) Standard Costing application, there can often be a requirement to check data or allocated results using reporting tools e.g Smartview. To do this, you are retrieving data directly from the Essbase databases related to your HPCM model. For information, running reports is covered in Chapter 9 of the HPCM User documentation. The aim of this blog is to provide a quick guide to finding this data for reporting in the HPCM generated Essbase database in v11.1.2.2.x of HPCM. In order to retrieve data from an HPCM generated Essbase database, it is important to understand each of the following dimensions in the Essbase database and where data is located within them: Measures dimension – identifies Measures AllocationType dimension – identifies Direct Allocation Data or Genealogy Allocation data Point Of View (POV) dimensions – there must be at least one, maximum of four. Business dimensions: Stage Business dimensions – these will be identified by the Stage prefix. Intra-Stage dimension – these will be identified by the _Intra suffix. Essbase outlines and reporting is explained in the documentation here:http://docs.oracle.com/cd/E17236_01/epm.1112/hpm_user/ch09s02.html For additional details on reporting measures, please review this section of the documentation:http://docs.oracle.com/cd/E17236_01/epm.1112/hpm_user/apas03.html Reporting requirements in HPCM quite often start with identifying non balanced items in the Stage Balancing report. The following documentation link provides help with identifying some of the items within the Stage Balancing report:http://docs.oracle.com/cd/E17236_01/epm.1112/hpm_user/generatestagebalancing.html The following are some types of data upon which you may want to report: Stage Data: Direct Input Assigned Input Data Assigned Output Data Idle Cost/Revenue Unassigned Cost/Revenue Over Driven Cost/Revenue Direct Allocation Data Genealogy Allocation Data Stage Data Stage Data consists of: Direct Input i.e. input data, the starting point of your allocation e.g. in Stage 1 Assigned Input Data i.e. the cost/revenue received from a prior stage (i.e. stage 2 and higher). Assigned Output Data i.e. for each stage, the data that will be assigned forward is assigned post stage data. Reporting on this data is explained in the documentation here:http://docs.oracle.com/cd/E17236_01/epm.1112/hpm_user/ch09s03.html Dimension Selection Measures Direct Input: CostInput RevenueInput Assigned Input (from previous stages): CostReceivedPriorStage RevenueReceivedPriorStage Assigned Output (to subsequent stages): CostAssignedPostStage RevenueAssignedPostStage AllocationType DirectAllocation POV One member from each POV dimension Stage Business Dimensions Any members for the stage business dimensions for the stage you wish to see the Stage data for. All other Dimensions NoMember Idle/Unassigned/OverDriven To view Idle, Unassigned or Overdriven Costs/Revenue, first select which stage for which you want to view this data. If multiple Stages have unassigned/idle, resolve the earliest first and re-run the calculation as differences in early stages will create unassigned/idle in later stages. Dimension Selection Measures Idle: IdleCost IdleRevenue Unassigned: UnAssignedCost UnAssignedRevenue Overdriven: OverDrivenCost OverDrivenRevenue AllocationType DirectAllocation POV One member from each POV dimension Dimensions in the Stage with Unassigned/ Idle/OverDriven Cost All the Stage Business dimensions in the Stage with Unassigned/Idle/Overdriven. Zoom in on each dimension to find the individual members to find which members have Unassigned/Idle/OverDriven data. All other Dimensions NoMember Direct Allocation Data Direct allocation data shows the data received by a destination intersection from a source intersection where a direct assignment(s) exists. Reporting on direct allocation data is explained in the documentation here:http://docs.oracle.com/cd/E17236_01/epm.1112/hpm_user/ch09s04.html You would select the following to report direct allocation data Dimension Selection Measures CostReceivedPriorStage AllocationType DirectAllocation POV One member from each POV dimension Stage Business Dimensions Any members for the SOURCE stage business dimensions and the DESTINATION stage business dimensions for the direct allocations for the stage you wish to report on. All other Dimensions NoMember Genealogy Allocation Data Genealogy allocation data shows the indirect data relationships between stages. Genealogy calculations run in the HPCM Reporting database only. Reporting on genealogy data is explained in the documentation here:http://docs.oracle.com/cd/E17236_01/epm.1112/hpm_user/ch09s05.html Dimension Selection Measures CostReceivedPriorStage AllocationType GenealogyAllocation (IndirectAllocation in 11.1.2.1 and prior versions) POV One member from each POV dimension Stage Business Dimensions Any stage business dimension members from the STARTING stage in Genealogy Any stage business dimension members from the INTERMEDIATE stage(s) in Genealogy Any stage business dimension members from the ENDING stage in Genealogy All other Dimensions NoMember Notes If you still don’t see data after checking the above, please check the following Check the calculation has been run. Here are couple of indicators that might help them with that. Note the size of essbase cube before and after calculations ensure that a calculation was run against the database you are examing. Export the essbase data to a text file to confirm that some data exists. Examine the date and time on task area to see when, if any, calculations were run and what choices were used (e.g. Genealogy choices) If data does not exist in places where they are expecting, it could be that No calculations/genealogy were run No calculations were successfully run The model/data at feeder location were either absent or incompatible, resulting in no allocation e.g no driver data. Smartview Invocation from HPCM From version 11.1.2.2.350 of HPCM (this version will be GA shortly), it is possible to directly invoke Smartview from HPCM. There is guided navigation before the Smartview invocation and it is then possible to see the selected value(s) in SmartView. Click to Download HPCM 11.1.2.2.x - How to find data in an HPCM Standard Costing database (Right click or option-click the link and choose "Save As..." to download this pdf file)

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  • Bring Office 2003 Menus Back to 2010 with UBitMenu

    - by Matthew Guay
    Are you having trouble getting used to the Ribbon interface in Office 2010?  Here’s how you can roll back the clock a bit and bring back the familiar menus and toolbars from 2003. The Office 2007 Ribbon was both praised and criticized.  While many users felt they were more productive with the new interface, others felt frustrated searching for commands they had memorized in older versions of Office.  Now, with Office 2010, the ribbon interface has been brought to every app in the Office suite, and is integrated into many newer programs from Microsoft. If you’re moving from Office 2003, using UBitMenu allows you to add the old familiar menus back along with the new Ribbon interface for an easier learning curve. Also, with the customizability of Office 2010, we can strip away the extra Ribbon tabs to make it more like 2003. Get the 2003 Menus and Toolbars Back in Office 2010 Download UBitMenu (link below), and install as normal.  Make sure all of your Office programs are closed during the installation.  This handy utility is very small, and installed amazingly quick. Open Word, Excel, or PowerPoint and there’s now a new Menu tab beside Home in the Ribbon.  Now you can access all of your favorite old Office commands in the familiar menus, and access many of the newer Office features such as SmartArt.   Here’s a close-up of the toolbar.  Notice that the layout is very similar to that of Word 2003. You can access all of the new Transitions in PowerPoint 2010 from the menu bar.   The menu in Excel even included support for the new PivotTable and PivotCharts Wizard. One problem we noticed was that the toolbars were condensed to a drop-down menu if the Office window was less than 870px wide.  This may be a frustration to users with low-resolution displays, and you might want to use the Office Apps maximized. Get Rid of the Ribbon Now that you’ve got the old menus back, you can get rid of the extra ribbon tabs if you’d like.  Office 2010 lets you customize your ribbon and remove tabs, so let’s get rid of all the other tabs except for our new Menu tab.  In our example we’re using Word, but you can do it in Excel or PowerPoint the same way. Click the File tab and select Options. Alternately, in the Menu tab, select Tools and then Word Options. Select Customize Ribbon on the left sidebar, then uncheck the boxes beside all the ribbon tabs you want to hide on the right.  Click Ok when you’re finished. While you’re at it, you can change the default color scheme as well. Note: The color change will automatically change the color scheme in all of the Office apps, so you’ll only need to do that once. Now the ribbon only has 2 tabs…the File tab for the new Backstage View, and the UBitMenu tab we just installed.  It almost has the appearance Word 2003, but with the new features of Word 2010!  You’ll need to repeat these steps in Excel and PowerPoint if you want to customize their ribbon the same.   Conclusion If you’ve been having a hard time getting used to Office 2010, UBitMenu is a great way to get familiar with the new interface, or simply stay productive with your old tricks.  We do wish it supported the other Office applications like OneNote and Outlook. That doesn’t make it a deal breaker though, it can make the learning curve easier in Word, PowerPoint, and Excel. UBitMenu is free for personal use, and available at a very reasonable price for businesses. If you’re using Office 2007 and not a fan of the Ribbon, UBitMenu works for it as well. Download UBitMenu Similar Articles Productive Geek Tips How To Bring Back the Old Menus in Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideHow to Find Office 2003 Commands in Office 2010Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Speed Up Windows With ReadyBoost Awesome World Cup Soccer Calendar Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets

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  • Surface and the Uphill Battle to Win Over iPad Users (Namely: Me)

    - by D'Arcy Lussier
    I went away this past weekend and decided to bring along the Windows 8 tablet from the Build conference last year – y’know, to give Windows 8 a try in a typical scenario. I also brought our iPad 2 along since I figured my wife would want to use that. I’d love to tell you how I found using my Windows 8 tablet but I can’t – I used the iPad exclusively the entire weekend. It was during this that I realized what Microsoft needs to do to win me over as an iPad user. As you’ll see, I’m left wondering what it is that Surface is meant to compete with: iPad and other tablets, or thin laptops like the MacBook Air or Ultrabooks. Device Size I really like the size of the iPad compared with the Build tablet. It’s not as long and the thinness/weight of the device makes it feel more like you’re holding a magazine than a computer. I’m pleased that Microsoft will be matching the thinness of the iPad with Surface, but I’m suspect as to what that actually means. The iPad’s edges slant inwards where the Surface has a thicker boxish look (similar to the iPhone 4S). So while they may have the same depth at the deepest part of both devices, I bet the iPad will come off feeling thinner. However, its not lost on me the number of external port options the Surface’s design provides over the iPad (Usb, etc.). With that said, I haven’t missed having a USB slot on my iPad. I’m not a fan of lengthening the Surface screen size to almost a full inch over the iPad, mainly because… Vertical Orientation Experience Did you notice at the announce event, in the images of the devices that have been released, and in any marketing for it, that the surface is always displayed in horizontal orientation. This is a huge beef I have with my Build tablet and why I prefer the iPad. Yes the iPad can do the wide-screenish mode, but the iPad is oriented to be vertical by nature. Don’t agree? Look at the button and camera placement – both on the shorter sides of the device. Compare that with the Surface, where the orientation for the button and camera is on the longer sides. To be fair, Blackberry and the horde of Android tablets out there haven’t gotten this either – since most monitors are widescreen nowadays tablets should be too right? Wrong. Widescreen is great for certain things, but tasks such as reading is not one of them – hence why monitor companies like Dell provide stands that allow you to flip your widescreen monitor to a vertical orientation. That Microsoft has chosen a horizontal orientation by default for Windows 8 is disappointing – hopefully hardware manufacturers will be given the option of a default vertical orientation. Fast Startup Time I like that I can turn off/turn on the iPad very quickly. Even from a true “off” mode and not just sleeping, the iPad boots up very quickly. Windows RT needs to have that same quick response. If I start finding that I’m waiting for the device to boot up for more than 30 seconds that could be a show stopper. No Heat I really hate that the Build tablet has fans that kick in to cool the procs, but its basically a slate computer and I get its part of that prototype build. For Surface, it needs to be the same type of experience as the iPad – no heat! I know Surface doesn’t have fans and uses some cool new vent system or something like that, but even then – I want to sit and read a book on my Surface without having to feel any heat coming from the device, which is the experience I have with the iPad now. What About Apps?! I am definitely not the target client when it comes to app stores. On my iPad I use: Safari Kindle Reader Twitter App Settlers of Catan TSN’s App And that’s it. So really, while its nice that some version of Office might be available, I’m not planning on utilizing a Surface for creating a PowerPoint or working on a Word document – that’s what my laptop is for. I want my tablet to be for information snacking or as an e-reader and occasionally an entertainment device. Surface vs iPad or Surface vs Air? The more that I read up on Surface, the more I wonder if it won’t be a touch-enabled MacBook Air competitor more than an iPad one. Also, I really question if Microsoft gets tablets – when one of your main selling features is a built-in physical keyboard it speaks more to a traditional laptop experience than a tablet one that’s entirely reliant on touch. Still, I really love the Windows Phone interface – way more than iOS – so I’m still very optimistic that the Metro experience on the tablet will be fantastic. I just worry that Microsoft has interpreted a tablet as a computer with a removable keyboard and a touch screen, and that’s not what tablet computing is about at all.

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  • Day 4 - Game Sprites In Action

    - by dapostolov
    Yesterday I drew an image on the screen. Most exciting, but ... I spent more time blogging about it then actual coding. So this next little while I'm going to streamline my game and research and simply post key notes. Quick notes on the last session: The most important thing I wanted to point out were the following methods:           spriteBatch.Begin(SpriteBlendMode.AlphaBlend);           spriteBatch.Draw(sprite, position, Color.White);           spriteBatch.End(); The spriteBatch object is used to draw Textures and a 2D texture is called a Sprite A texture is generally an image, which is called an Asset in XNA The Draw Method in the Game1.cs is looped (until exit) and utilises the spriteBatch object to draw a Scene To begin drawing a Scene you call the Begin Method. To end a Scene you call the End Method. And to place an image on the Scene you call the Draw method. The most simple implementation of the draw method is:           spriteBatch.Draw(sprite, position, Color.White); 1) sprite - the 2D texture you loaded to draw 2) position - the 2d vector, a set of x & y coordinates 3) Color.White - the tint to apply to the texture, in this case, white light = nothing, nada, no tint. Game Sprites In Action! Today, I played around with Draw methods to get comfortable with their "quirks". The following is an example of the above draw method, but with more parameters available for us to use. Let's investigate!             spriteBatch.Draw(sprite, position2, null, Color.White, MathHelper.ToRadians(45.0f), new Vector2(sprite.Width / 2, sprite.Height / 2), 1.0F, SpriteEffects.None, 0.0F); The parameters (in order): 1) sprite  the texture to display 2) position2 the position on the screen / scene this can also be a rectangle 3) null the portion of the image to display within an image null = display full image this is generally used for animation strips / grids (more on this below) 4) Color.White Texture tinting White = no tint 5) MathHelper.ToRadians(45.0f) rotation of the object, in this case 45 degrees rotates from the set plotting point. 6) new Vector(0,0) the plotting point in this case the top left corner the image will rotate from the top left of the texture in the code above, the point is set to the middle of the image. 7) 1.0f Image scaling (1x) 8) SpriteEffects.None you can flip the image horizontally or vertically 9) 0.0f The z index of the image. 0 = closer, 1 behind? And playing around with different combinations I was able to come up with the following whacky display:   Checking off Yesterdays Intention List: learn game development terminology (in progress) - We learned sprite, scene, texture, and asset. how to place and position (rotate) a static image on the screen (completed) - The thing to note was, it's was in radians and I found a cool helper method to convert degrees into radians. Also, the image rotates from it's specified point. how to layer static images on the screen (completed) - I couldn't seem to get the zIndex working, but one things for sure, the order you draw the image in also determines how it is rendered on the screen. understand image scaling (in progress) - I'm not sure I have this fully covered, but for the most part plug a number in the scaling field and the image grows / shrinks accordingly. can we reuse images? (completed) - yes, I loaded one image and plotted the bugger all over the screen. understand how framerate is handled in XNA (in progress) - I hacked together some code to display the framerate each second. A framerate of 60 appears to be the standard. Interesting to note, the GameTime object does provide you with some cool timing capabilities, such as...is the game running slow? Need to investigate this down the road. how to display text , basic shapes, and colors on the screen (in progress) - i got text rendered on the screen, and i understand containing rectangles. However, I didn't display "shapes" & "colors" how to interact with an image (collision of user input?) (todo) how to animate an image and understand basic animation techniques (in progress) - I was able to create a stripe animation of numbers ranging from 1 - 4, each block was 40 x 40 pixles for a total stripe size of 160 x 40. Using the portion (source Rectangle) parameter, i limited this display to each section at varying intervals. It was interesting to note my first implementation animated at rocket speed. I then tried to create a smoother animation by limiting the redraw capacity, which seemed to work. I guess a little more research will have to be put into this for animating characters / scenes. how to detect colliding images or screen edges (todo) - but the rectangle object can detect collisions I believe. how to manipulate the image, lets say colors, stretching (in progress) - I haven't figured out how to modify a specific color to be another color, but the tinting parameter definately could be used. As for stretching, use the rectangle object as the positioning and the image will stretch to fit! how to focus on a segment of an image...like only displaying a frame on a film reel (completed) - as per basic animation techniques what's the best way to manage images (compression, storage, location, prevent artwork theft, etc.) (todo) Tomorrows Intention Tomorrow I am going to take a stab at rendering a game menu and from there I'm going to investigate how I can improve upon the code and techniques. Intention List: Render a menu, fancy or not Show the mouse cursor Hook up click event A basic animation of somesort Investigate image / menu techniques D.

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  • Welcome to Jackstown

    - by fatherjack
    I live in a small town, the population count isn't that great but let me introduce you to some of the population. We'll start with Martin the Doc, he fixes up anything that gets poorly, so much so that he could be classed as the doctor, the vet and even the garage mechanic. He's got a reputation that he can fix anything and that hasn't been proved wrong yet. He's great friends with Brian (who gets called "Brains") the teacher who seems to have a sound understanding of any topic you care to pass his way. If he isn't sure he tells you and then goes to find out and comes back with a full answer real quick. Its good to have that sort of research capability close at hand. Brains is also great at encouraging anyone who needs a bit of support to get them up to speed and working on their jobs. Steve sees Brains regularly, that's because he is the librarian, he keeps all sorts of reading material and nowadays there's even video to watch about any topic you like. Steve keeps scouring all sorts of places to get the content that's needed and he keeps it in good order so that what ever is needed can be found quickly. He also has to make sure that old stuff gets marked as probably out of date so that anyone reading it wont get mislead. Over the road from him is Greg, he's the town crier. We don't have a newspaper here so Greg keeps us all informed of what's going on "out of town" - what new stuff we might make use of and what wont work in a small place like this. If we are interested he goes ahead and gets people in to demonstrate their products  and tell us about the details. Greg is pretty good at getting us discounts too. Now Greg's brother Ian works for the mayors office in the "waste management department" nowadays its all about the recycling but he still has to make sure that the stuff that cant be used any more gets disposed of properly. It depends on the type of waste he's dealing with that decides how it need to be treated and he has to know a lot about the different methods and when to use which ones. There are two people that keep the peace in town, Brent is the detective, investigating wrong doings and applying justice where necessary and Bart is the diplomat who smooths things over when any people have a dispute or disagreement. Brent is meticulous in his investigations and fair in the way he handles any situation he finds. Discretion is his byword. There's a rumour that Bart used to work for the United Nations but what ever his history there is no denying his ability to get apparently irreconcilable parties working together to their combined benefit. Someone who works closely with Bart is Brad, he is the translator in town. He has several languages that he can converse in but he can also explain things from someone's point of view or  and make it understandable to someone else. To keep things on the straight and narrow from a legal perspective is Ben the solicitor, making sure we all abide by the rules.Two people who make for an interesting evening's conversation if you get them together are Aaron and Grant, Aaron is the local planning inspector and Grant is an inventor of some reputation. Anything being constructed around here needs Aarons agreement. He's quite flexible in his rules though; if you can justify what you want to do with solid logic but he wont stand for any development going on without his inclusion. That gets a demolition notice and there's no argument. Grant as I mentioned is the inventor in town, if something can be improved or created then Grant is your man. He mainly works on his own but isnt averse to getting specific advice and assistance from specialist from out of town if they can help him finish his creations.There aren't too many people left for you to meet in the town, there's Rob, he's an ex professional sportsman. He played Hockey, Football, Cricket, you name it. He was in his element as goal keeper / wicket keeper and that shows in his personal life. He just goes about his business and people often don't even know that he's helped them. Really low profile, doesn't get any glory but saves people from lots of problems, even disasters on occasion. There goes Neil, he's a bit of an odd person, some people say he's gifted with special clairvoyant powers, personally I think he's got his ear to the ground and knows where to find out the important news as soon as its made public. Anyone getting a visit from Neil is best off to follow his advice though, he's usually spot on and you wont be caught by surprise if you follow his recommendations – wherever it comes from.Poor old Andrew is the last person to introduce you to. Andrew doesn't show himself too often but when he does it seems that people find a reason to blame him for their problems, whether he had anything to do with their predicament or not. In all honesty, without fail, and to his great credit, he takes it in good grace and never retaliates or gets annoyed when he's out and about.  It pays off too as its very often the case that those who were blaming him recently suddenly find they need his help and they readily forget the issues pretty rapidly.And then there's me, what do I do in town? Well, I'm just a DBA with a lot of hats. (Jackstown Pop. 1)

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  • So you want a French Site?

    - by juanlarios
    I thought I would write a quick write up of how to create a french site in SharePoint 2007. I'm not talking about a Variation but just a plain French Site from the ground up. There were some gotchas that I felt were worth blogging about. First:  go to Microsoft Telnet Article and follow the install instructions. Make sure that when you get to the download page that you select "French" as part of the drop down and you download and install the right language pack. I noticed that if you did not click the "change" button enven though I selected the 'french' language pack, it reverted back to the english language pack.   Second: You will notice a couple of things. When you go to central admin you will see the following:    Now you can pick between french site or english. You will get this if you install other language packs and they will be listed in the drop down. You will notice that you now have french headings and frech listings of sites. You see "Publishing" as a heading because I have a custom site definition that I deployed as a french site. Third: As you start navigating around and trying to create document libraries or sites you will start getting errors. Errors like the following: "Cannot make a cache safe URL for "SelectorControls.js", file not found. Please verify that the file exists under the layouts directory. " Troubleshoot issues with Windows SharePoint Services. Once you resolve the issue with this "js" file, you will find that there are other js files that are missing. The only problem is that if you are not fluent in French or the language you are trying to deploy, Well, you'll have a tough time understanding error messages as they will all be in the new language you are trying to deploy. So let's just talk about what happened when you installed the language pack. In the 12 Hive:  12/Template    you will now see a 1033 folder and a 1036 folder. The 1036 folder is the folder that was created and added as part of the language pack. What the above error is saying is that now that it's looking at the 1036 folder, well, it's missing some files. The nice thing is that these files are included in the 1033 folder (which is the English Language Pack). Simply copy and paste the controls from the one folder to the other. There will be more than one conflict so you will have to move serveral controls over. Can't remember how many but simply add them as error messages come up. I had to add some navigation controls and some content selectors.   Now that's all that you need to install the Frech Language pack anc reate site collections that are entirely in a another language. Do not mistake this with Variations, where you can have multiple language sites. For those of you doing a little bit extra with this, let me share what I was doing extra and what I needed to get it working for me. I had had a custom site definition which was obviously not showing up in my selection of french sites. I was under the impression that all sites in English would show up in french and that the sites were simply routed to a new Resource file for french content. And that is the case but there is a little extra that needs to be done if you have a custom site definition deployed:  First: Under hive 12/Template/1033/XML  there is a listing of site definition files that are deployed to the English side of things. If you navigate to 12/Template/1036/XML  and open one of the site definitions you will see that they are similar and reference the existing site definitions installed on the server, except that they have some french added to descriptions and names. Simply copy the xml file of your custom template to the 1036 folder to have it show up as a selection when you select French as the dropdown entry when create a site colleciton. You can go ahead and change the description and name to suit the language it's under.    Second: As part of my site definition, I packaed up several list templates, that were saved as STP files. When you navigate to the list template listing, well, the templates are for English sites, not French so I cannot create document libraries based on the template. What now? well here comes KWIzCom to the rescue! They seem to have put out a "STP language converter" where you can take a site template or list template and convert it to any target language you are after. It's a free download, Use it and you're good to go.  One thing I will mention is that when I convereted the English documents I whent ahead and converted them to French-Canadien. And it didn't work! so I finally figured out that the French Version it was expecting in the french site was "French-France". Don't know why that is, it's just what needs to be done to get that working. When I did that, I was able to use the List templates that I created in the English site for the French Site.   Hope it helps , good luck!

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